10bet Review

Great promotions, website easy to navigate, would recommend to family and friends.

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I was allowed to deposit £350 despite setting a £250 limit, wasnt best pleased about it but then I got lucky and won £2500, happy days you would think. I then went to withdraw the money and have had 2 days of corrospondence asking for document after document including selfies with passports etc. Still refusing to pay and now have closed my account down and requested a video call which i DO NOT want to do nor should i have to. Why do these companies allow you to deposit however much but as soon as you win a little make life impossible?!Username pe**ybr***94

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good website and great offers – always something to bet on

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Easy to follow instructions

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Great site fast withdraw

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Good promotions and fast withdrawals.

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Casino is rank and rotten to the coreOdds are atrociousNo picturesThey get all negative feedback removed, they go crying to trustpilot even though it’s against the rulesDon’t believe the fake 5 star reviews.. All you people leaving 5 star reviews should be ashamed

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Don’t waste your time with theseThey don’t do best odds guarantee and you can’t watch the races you bet onAldo you have to wait 12 hours to get it paid in your PayPal. When you question why they just tell you to waitI would be very suspicious about all the 5 star reviews on here

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Amazing customer service and super friendly account managers. Competitive offering with the accumulator boosts and , great free bets program.

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Really good customer service and quick withdrawals

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Shameful reviewsLook at the 5 star reviews all naming people who work at the companyThis shouldn’t be allowed.Keep flooding me with emails yet they never offer any decent promos or free bets. They just tell me the soccer season starts like I didn’t knowThey don’t do live pictures and the odds are very poorEdit. Why do you need more information? If I had given you 5 star you wouldn’t be asking

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They would not let me give them 1 star so had to give 4 if they had a zero rating they would have got that opend the account on the Monday so Thursday I put £10just to have a little bet for fun but ended up winning 3,500 to my shock as I never win so I put a withdrawal request in so send all my documents in ie.. drivers licence utility bill passport that all git verified then tried to log bk Into my account but had been suspended so phoned then they wanted to Skype video call me which I did so they could see it was same person on my drivers licence as they were talking to me then after several hours got £10 refund and an email saying they have suspended my account an I wasn’t getting my withdrawal telling me it was there final decision with no explanation so tried to call them again but they must have blocked me is this right ?? Can they really do this after all the verification is there any one who can help me with this it’s really not fair they took my money but wouldn’t pay out when I won

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They do not value your custom other bookmakers give you more freebets. They have offers like spend £200 on sports betting over the space of a few days and you will get a free bet. The problem is you have to chase them for it and £200 is too much. Also when you complain they ignore you and customer service dont get back to you. Also their cash out doesnt work suspiciously i had an acca all games had won apart from one they were winning 2-1 yet i still wasnt offered a cashout ive never known anything like this .

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I am 10bet customer over the years and i always love to gambling there because i feel safe,like home and i know if there is any problem they will deal with it immediately(customer service:Live chat and phone lines are working very fast)Now 10bet has changed the site even better way,honestly i couldn’t be happier and cash out offers raised up too,that was my issue before:):)If you are legit player and want to explore new site i can strongly recommend this site,u wont regret.If u r not legit anyway they will find it out immediately:)What i love the most here is managers i worked with and now i have a new angel on shoulder MARTINA ATANASOVA she is solving the problems even if she is on holiday,she treats customers as an human being not like a punter.I am glad with the new face of the site but more importantly i have a great manager.

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Very good service

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Got a free bet, paid promptly. Only problem was I had to log out after depositing as the system didn’t recognise this before I could put my original bet on.

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A huge sportsbook with competitive odds. Frequent sports promotions are featured allowing the opportunity to earn free bets.

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Great betting site with amazing offers!

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They emailed me about the soccer season starting and it contained no offers or specials . They’ve taken away match betting on the horses as well. Oh and there’s no live pictures of the horsesI find it very suspicious that there’s a lot of 5 star reviews who only praise the customer service. No mention of the poor odds

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Never use this site. Absolute cheats. They refused my bet because they thought it might win. Then of course it did win. So I missed out on a lot of money. Not fair bookmakers, they only want to take your money. I’ll be having them closed down

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Worst gambling experience I’ve had in 8 years. Deposited £1700 without issue whatsoever, turned £500 into £4.7K and account was blocked straight away – without warning nor correspondence from the team. Fast forward a month and still no luck with withdrawing, I have provided all verification docs in line with gambling commission requirements. They insist on a video call to verify identity – because I am a girl… I agree but would like to know the questions asked beforehand and they refuse/ignore my emails. They won’t even process the withdrawal of my initial monies deposited. They are scandalous and sexist and will do everything they can to withhold funds. Check their T’s and C’s – no reference to “her/she” throughout. Completely sexist and explains the discrimination and subjugation I have experienced throughout. Good luck getting through to a senior manager to resolve an issue.

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Placed a horse bet only to find out they don’t do live streaming and had to watch it somewhere elseThey also don’t take bets on half the techs ltracks as they don’t have a license for them. The sports odds are not competitive at all. All you people giving them 5 stars should be embarrassed especially name checking people who work there

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Awful, digusting and scandalous. The reviews on here are clearly paid, to be clear here, I played £50 on ONE slot and it returned the whole time only 5p…. Absolutely shocked, what has actually happened to gambling? It used to be fair where you would get something worthwhile back but no, they are now happy to be so obviously scamming. The GC has failed, and they eat very well thanks to companies like these. PLEASE AVOID.

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Open my account to get free spins after waging £15. After waging, didn’t received free spins, had to message customer services, which was eventually resolved, shame had to chase them up.

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Ivan was absolutely fantastic, had a few issues but he resolved them. Ivan was very professional and a credit to 10bet.Thanks

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My daughter signed up got electronically verified, deposited bet and won, 2 weeks later only after she withdrew she received an email stating “To withdraw your winnings, simply verify your account right here. Please prepare the following documents”This is clearly against the UKGC rules which state “A request made by a customer to withdraw funds from their account must not result in a requirement for additional information to be supplied as a condition of withdrawal if the licensee could have reasonably requested that information earlier”She obviously sent the docs and now they are stalling saying they can’t read them ( they are crystal clear ) asking for more selfies and saying she also needs to wait til next month when her bank statement comes through showing the deposit to 10bet. Disgusting tactics we are mid IBAS complaint. DO NOT USE THESE SCAM ARTISTSso what do you say 10bet??? Or will you avoid the question and the fact you are breaking UKGC rules in the hope we give up like you try with soooo many customers???

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Hello,Signed up for the site after reading amazing reviews from here about it. I heard it had a good VIP program, allowed for high stake bettors and was a good place overall.Deposit £1000 on the 05/04, placed a bet of £500 at 1.20 odds on that same night on a volleyball game. It won. Woke up the next morning wanting to place another bet on another game, got a message saying my maximum allowed winning is £0.01.Asked support, they said it was a trader’s decision.. wonderful.I’m not a winning bettor on other sites, and I wanted to enjoy a product but I guess they don’t want that.

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Very fast withdrawals and you can actually win using your bonus, not like alot of the other famous gambling sites, give 10 Bet a go, I am glad I did

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10bet the best online bookie by far. Very helpful customer services. Also offer various betting options on different sports which other bookies don’t.My documents were verified within 24hrs .Withdrawal of funds is also another excellent feature. 5 stars all day long.C

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So glad I joined this betting app! Always great assistance in the live chat and do everything they can to help you! The app is great and never had any issues so far! Would definitely recommend to anyone Thanks Beth

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Still waiting for my id to be verified after 3 days great start not even sure if I want to use them again considering they can’t even get this right!

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Been using 10Bet for a little while and I like it a lot. The promotions are really good and the Live Chat team were helpful, when I had need to contact them (thank you, Martina!). My only issue is that when you ‘opt in’ to promotions, it’s not obvious that you’ve done it because the ‘opt in’ button doesn’t change (although I know you do get a pop-up confirmation). If that could be resolved though… 5 stars!

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I tried to make an account and they took my money ey and then have not allowed me to play even though I sent in a pic of my driving licence and now they won’t give me back my money so basically they have stolen from me and I am unable to bet or get my money back this is the very worst online gambling site I have even seen!!

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I just registered,and made £10 deposit,but I couldn’t use it,or withdraw until I’m not verified.OK,some site need verification first.But why 10bet even let you make deposit,but you can’t do anything until they verify you??I think it’s not fair..I contacted customer service,they said they will send the fund back,I’ll see when it’s gonna happening…Update: They verified my documents for next day,and I was able to withdraw my money.

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Genuinely the best UKGC gambling site on the Internet.Withdrawals have been in within 20 minutes to 24 hours every time. Customer support actually cares about its customers and replies to emails in very swift time.Not one bad thing I could say about 10bet apart from I wish I knew about them earlier!Thank you and please continue to deliver every customer the 5* service you deliver me :)10BET >

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Great experience so far and will use again

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Open an account and managed to win a small amount of money logged in to have a bet on a horse and it came up that the most they would accept was 1p yes that’s right one penny waste of time.

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Customer service excellent spoke to martina very professional and easy to talk to

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They are a joke, ask you to upload copy of id and a proof of address like you are registering to marry someone or for a mortgage!! and when you do it they keep saying id photo is not clear. I don’t know why would anyone even need to go through this.Definitely deleted them from my betting dictionary

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Awful experience uploaded 180 quid no bonus spins and had 2 scatters 20p on the first and 13 quid on the second poor return will never use again. Like all the other online sites scam and once you leave a negative review, they block you from their site. Beware

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Recently just opened an account So far so good some nice wins and managed an withdrawal plenty of good games only thing once I made the withdrawal I was blocked from making deposits which I don’t understand because my account is showing electronically verified and I also sent all requested documents. Waiting game now to see if I receive my £2500 lol

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10Bet let me to open an account, I placed one bet then they removed all promotions from the account without advising me, so I was not permitted to complete the new account opening offer, which is one of the reasons I opened an account! They even sent me an email offering me a “10 day anniversary free bet” but they had already removed any promotions from my account! AND they sent me an invitation to complete a trust pilot review!!! What a joke! Which is a shame as I rather liked the layout of their website and did think it was very user-friendly, not that they actually wanted me to use their site!

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Please avoid this company. i made a deposit of £5000 over two weeks ago but as I was then unable to place the bet I wanted to I tried to withdraw my money. My account was then blocked, my phone number is now blocked after customer service decided to end my call and the e-mails have dried up and i have still to see my money. Seems this happens to many people (look at the reviews of 10bet.com). Now progressing down the complaints route with the help of a lawyer. Will update on here as soon as i have further news.

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One bet of £80 and they restrict my account! End of my experience with them???

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Great site good offers

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Excellent client service and comms from Georgi, thank you!

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Great service! Nikol helped me out and was fast and polite. Always a pleasure with the customer support.

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Only won 27 pounds but said can only pay what I bet into bank and my account reject it . I bank won’t let you pay money it FUNNY PEOPLE AVOID

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I’m a new customer and played with £80 but won nothing. So far my experience with 10bet has been terrible compared to other well known sites. 10bet has literally been take take take and I’ve not experienced that with any other casino site so I closed my 10bet account. They are absolutely rubbish. I would give zero stars if possible. Save your money and stay away from this site.

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Don’t reply to negative (truthful) reviews. Don’t trust them.The make false claims, and don’t adhere to social responsibility rules.Oh and don’t provide them with extra details, cos they still won’t reply.

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