10bet PLAYER REVIEWS(386)
Desmond Kerr
31 October 2022
Comment from ca.trustpilot.com
Dodgy.Seemed ok, but failed to respond to a self exclusion request. Then claimed not to have received it (despite being sent proof). Anyway, just be careful. Use at your own risk.
Desmond Kerr
29 October 2022
Comment from ca.trustpilot.com
Dangerous!!!Don’t adhere to social responsibility guidelines. Not blocked by blocking software such as bet-blocker. Ignore self exclusion requests, then deny receiving such requests. Reported to regulator.
Desmond Kerr
28 October 2022
Comment from ca.trustpilot.com
Beware!!!They don’t respond to self exclusion requests. They also claim not to receive emails, despite evidence to the contrary, and despite managing to receive every other email.Very dangerous site. I will not give up on fairness. Don’t care about ££s... but I do do care about fair treatment.
Mark Anderson
27 October 2022
Comment from ca.trustpilot.com
Nikol, the advisor was excellent thanks
Mark
27 October 2022
Comment from ca.trustpilot.com
They do this with all bad feedback which is why their page is rated excellent, everything I said was true, their odds are very poor and there are no live pictures, they cant handle any criticism though and go crying to trustpilot10bet.co.uk has reported your review because they don't believe you've had a genuine buying or service experience. Reported reviews are temporarily moved offline.They do this with all bad feedback which is why their page is rated excellent,
Joanne w
25 October 2022
Comment from ca.trustpilot.com
After a week of deposits and playing locked out of my account until verification proof was sent. IM SORRY BUT IF ;BANK CARD PICPAYPAL ACCOUNT SCREENSHOTDRIVING LICENSEPASSPORTPAYSAFE CONFIRMATION OF PURCHASE EMAILSCOUNCIL TAX BILL "CURRENT"UTILITY ACCOUNT FROM ONLINE ACCOUNT ONLY!! SCREENSHOTS OF ADDRESS PAYMENT HISTORY AND ACCOUNT NUMBERIF ALL THIS ISNT ENOUGH FOR VERIFYING A CUSTOMER THEN HAVE THE NERVE TO ASK FOR PICS OF PAYSAFE VOUCHERS!!! AFTER ALL THAT!! THIS IS FOR SURE COMPRIMISING WITH PEOPLES ONLINE SECURITY FOR SURE!! 2 DAYS THEYVE HAD ALL THIS FROM ME AND STILL F*******G PENDING. BE AWARE THIS IS WHAT YOU GUYS WILL BE EXPECTED TO GIVE THIS JOKE OF A COMPANY
Desmond Kerr
24 October 2022
Comment from ca.trustpilot.com
Decent site. Poor responsible gambling treatment.As a recovering gambling addict, I use bet blocker on my phone (this site does not get blocked!!) as such I had a lapse.I then contacted them to self exclude, which they failed to do, allowing me to deposit/gamble 24hours later.Still no reply from them. I am in contact with gambling commission to provide screenshots/documentation.
John
21 October 2022
Comment from ca.trustpilot.com
Clean fast site. Obviously setting the world standard for gaming. I hope other casinos follow it. Cash withdrawals are instant, verification is instant. I've never seen any site like this.
stephen burghard
07 October 2022
Comment from ca.trustpilot.com
Very quick and helpful when I chatted to claim a free bet which was not showing on my account. Thank you!
Mike
06 October 2022
Comment from ca.trustpilot.com
Fun and engaging and good customer support
derek
06 October 2022
Comment from ca.trustpilot.com
10 bet is the best no nonsense
David
06 October 2022
Comment from ca.trustpilot.com
They have some good offers to encourage regular usage.Fairly user friendly layout and interface. You get relevant promotional emails and texts, unlike some others who perpetually bombard you with communications. Happy customer.
HP
30 September 2022
Comment from ca.trustpilot.com
Excellent service! Georgi and the team are brilliant.Fast payouts, quick replies, brilliant communication and great site.Dobrinka has also been fantastic so far.Recommended.
Ryan
27 September 2022
Comment from ca.trustpilot.com
Had to contact the live chat service who very quickly and pleasantly resolved the issue. Fantastic customer support
deva stia
27 September 2022
Comment from ca.trustpilot.com
Very helpful customer service!
alex
25 September 2022
Comment from ca.trustpilot.com
Currently playing here, the slots have a poor selection, no slingo, no play after live chat shuts at 11pm uk time. I also noticed that if you click company activity at top right here, they have had quite a few bad reviews removed, this sets alarm bells ringing for me, instead of improving their play on their site they remove bad reviews promoting their site to a higher rating than it deserves. No doubt my review shall drop to one star after a few more deposits.
poppy
21 September 2022
Comment from ca.trustpilot.com
Really helpful
Antonia Dunlay
21 September 2022
Comment from ca.trustpilot.com
I had the pleasure to get Elina on live chat, it was very quick with no hassle and Elina sorted out my free bet in seconds, very happy with the support
Ian Rawlins
17 September 2022
Comment from ca.trustpilot.com
Good service poor customer response time
customer
16 September 2022
Comment from ca.trustpilot.com
10Bet provides promotion for free bet frequently although the bet size isn't small to achieve.
customer
16 September 2022
Comment from ca.trustpilot.com
Great bookie, great promotions, great odds!
Pavel K.
16 September 2022
Comment from ca.trustpilot.com
That's the worst site I ever tried, don't waste your time. There's no any kinda pleasure in constantly loosing without a balance. You'll be simply robed. There are plenty of better sites I've tried with proper win/lose ballance. I am sure most of those reviews here are paid cuz it's nothing to do with the reality
Ralph
15 September 2022
Comment from ca.trustpilot.com
easy to use app, fantastic freebet offers giving you another to win a bet.
John Wooderson
15 September 2022
Comment from ca.trustpilot.com
5 stars all round
Jack Pearson
15 September 2022
Comment from ca.trustpilot.com
Awesome site with brilliant offers which are always fun
Martin Horne
15 September 2022
Comment from ca.trustpilot.com
I really like the variety of offers available on thus site from sports to casino.The quirkiness certainly makes this site stand out from the rest
customer
15 September 2022
Comment from ca.trustpilot.com
Very exciting promotions! Would recommend
Skye Page
15 September 2022
Comment from ca.trustpilot.com
They have good free bet offers
BRIAN YATES
15 September 2022
Comment from ca.trustpilot.com
Terrific free bet offers and Customer Service is first class.
GR
15 September 2022
Comment from ca.trustpilot.com
Received a nice little £10 free bet, thank you.
VJ
12 September 2022
Comment from ca.trustpilot.com
10bet is one of a kind to reward loyalty and I have all the main betting apps, 10bet app can be slow but the continious promotions, layout of website and availability of variety of bets makes up for it. I use 10bet daily since 10 years (2012).
Stephen Beale
12 September 2022
Comment from ca.trustpilot.com
I just joined and had to contact their live chat help service. The person who dealth with me was brilliant, really helpful, and very quick to answer and help.I think this company is great.
Tom
12 September 2022
Comment from ca.trustpilot.com
Great Customer Service from Elina. Top work and very polite
JamboB
10 September 2022
Comment from ca.trustpilot.com
Why are all the 5 stars reviews all verified and all can only manage a few words?The odds are pathetic and there's no chance to watch your event, not that you would because they have the worst odds I've sent yet they're rated EXCELLENT LOL
Mr Morelli
06 September 2022
Comment from ca.trustpilot.com
Good service. Lots of good offers
New customer
06 September 2022
Comment from ca.trustpilot.com
Very easy to use the site and nice prices.
customer
05 September 2022
Comment from ca.trustpilot.com
Trust worthy
Paul
05 September 2022
Comment from ca.trustpilot.com
Really like the get a free if something happens offers
Stuart
05 September 2022
Comment from ca.trustpilot.com
Great site good odds and promotions
Sarah
05 September 2022
Comment from ca.trustpilot.com
All been good so far.
MR SIMON BYARD
05 September 2022
Comment from ca.trustpilot.com
10bet have great sign up offers, and can be trusted to deliver what they promise. Sometimes things go wrong, and when I had a problem with placing a free bet, all it took was a few minutes with online help and the situation was resolved. Some good odds, good offers, and good support when needed
customer
05 September 2022
Comment from ca.trustpilot.com
good site, nice promotions
Rhys
05 September 2022
Comment from ca.trustpilot.com
Easy to use site. Great odds
Giuliano
05 September 2022
Comment from ca.trustpilot.com
I have been using 10bet for more than a year - there are always nice promotions and odds are good comparing to the other bookies.
Tw frank
02 September 2022
Comment from ca.trustpilot.com
Lol at the five star reviews. People actually name checking members of staff and even saying account managers are friends. I've never read so much dross, how can trustpilot allow it?My take The odds are truly terrible. Check oddschecker and they're always near the bottom. How can you rate a company excellent when there's no value?There is no live streaming on any sports at all which in 2022 is unacceptable. Also they suspend races before they're actually off then say they can do as they please when you question itHardly my idea of 5 starsNo doubt this will get removed, it seems only positive feedback is allowed
Cindy
02 September 2022
Comment from ca.trustpilot.com
Solid bookie with amazing customer care team
Paul M
30 August 2022
Comment from ca.trustpilot.com
Terrible service.All goes well until you actually start to win a little bit. Within 5 days my sports bets were limited to a MAXIMUM WIN of £1.00They didn't even bother communicating this beforehand, and when I called to query this I was told that I could still continue playing on the casino games-wow, thanks !!Clearly a site only designed for mug punters.
James
29 August 2022
Comment from ca.trustpilot.com
I've been with 10bet for over a year now and cannot fault them as a company, you get exactly what they say plus more. Very good betting site and fantastic customer experience, fast withdrawals and great pricing.My account manager Armenak Kazazyan is fantastic, he's always there whenever needed and treats you brilliantly and more as a friend, he goes above and beyond for you and cannot rate him any highly enough, the best account manager I've ever had with any of the betting sites.
Ginette Attwood
27 August 2022
Comment from ca.trustpilot.com
Why was my original post removed?? I'll say it again, this place is an absolute sham of a casino, none of the slot games play the same as they do on other casinos, the dodgy extra long spins that go erratic after a few spins..at least they don't hide the fact though lol I mean it's blatant ..absolutely fixed not to pay or give you the bonus.All these ridiculous positive reviews (obviously the same people, probably staff lol) I thought trustpilot was a TRUSTING, genuine place we could leave our honest opinions and share our experience of the place but there's something dodgy about the whole thing..wondering how long this post will stay up ?
Sunny Sidhu
31 October 2022
Comment from ca.trustpilot.com
Absolutely terrible So they wouldn’t let me make a deposit because I exceeded a limit but my limit was no limit then they wouldn’t address the issue and solve it.Shocking customer serviceAbsolute shambles of a company
Absolutely terrible So they wouldn’t let me make a deposit because I exceeded a limit but my limit was no limit then they wouldn’t address the issue and solve it.Shocking customer serviceAbsolute shambles of a company