888 PLAYER REVIEWS(803)
Thijmen van Donzel
25 November 2020
Comment from ca.trustpilot.com
Where do you find you bets with the new updat?
M. Bernard
20 November 2020
Comment from ca.trustpilot.com
Unfortunately 888.com is a cheatear.😓😪 but; Looking for the best cryptocurrency investment platform ? I highly recommend |Www❤️BTCarbitrage.live❤️|,They offer a high ROI and their withdrawal is automatic.
Igor Tosic
16 November 2020
Comment from ca.trustpilot.com
they need 2 seconds to take money from your account and after 2 weeks i still wait for my money or at least answer.i go to live chat,they give me mail for payment department.i send mail,nobody answer on it after 4 days.i ask again on live chat,they told me to be patient,somebody will answer me.so going in circle,but no money or answer arrived.such a shem,chating people without consequences.can't belive that company like this have licence for this kind of work.just you can give money and not to get it.and amount i withdraw is quite small for them.maybe they have house policy that small amounts don't give
Tanja Aleksic
15 November 2020
Comment from ca.trustpilot.com
well ,site is rigged,many fake accounts and lose randoms ,anyways it seems winners are bots setted up by company and whan you have some money there they lock your account ,, all avdertised prizes on poker tournaments goes to the house or read as winners are bots managed by house .Dont give not even 1 cent to someone to take advantage over you 888 will provide you just losing lots of time and nerves ,not a fair game
Ken Talbot
12 November 2020
Comment from ca.trustpilot.com
Please avoid this site at all cost ... (Suicide site) ... The most corrupt site there is .. avoid . Stay well clear .... CORRUPT
Anders
10 November 2020
Comment from ca.trustpilot.com
SCAM DONT BELIEBE ALL THE BUOGHT 5 STAR REWIEVS FROM FAKE ACCOUNTS! They note betting with different scors then the major sites like bet365 and the official score statistic sites. As long as it suites them, they change the rules. This i got documented picutre proof of! Bets som alle andre sites registrere som A, vælger 888 at registrere som B såfremt det passer med deres bruger taber. Kan der tvivlsomsvindles, gør de. Brug derfor andre sites. Der er en grund til de ikke har så mange brugere og dårlige anmeldelser.
Lee Hall
10 November 2020
Comment from ca.trustpilot.com
My partner uses my debit card to deposit and has done for a while now. Recently the account has been locked and they request that she proves that she has access to the payment method. So we send pics of front and back of card as requested and 2 weeks later still nothing. I can only assume that their response underneath this review will be one of irony and hypocrisy. WE HAVE CONTACTED CUSTOMER SUPPORT AND YOU'RE DOING NOTHING ABOUT IT! Will take further action if not resolved. Absolute sham of a company.
Chris
10 November 2020
Comment from ca.trustpilot.com
Ok for a bit of fun but not for serious players. Markets suspend prematurely, not enough football markets and build your own not great. Can only do 12 selections in an acca. Decent promotions on occasionally.
shah01
09 November 2020
Comment from ca.trustpilot.com
Absolutely disgusting company I had 2100 withdrawls in separate transactions I have been waiting since 31/10 and today I get a message telling me they have closed my account and that I will get no money returned to me I am already taking it further with resolver I will then take it to ibas if it isn't solved theres no way they think they can get away with taking someone's money and closing there account
Anatoly Reznikov
06 November 2020
Comment from ca.trustpilot.com
Very bad now way .I send e transfer but 888 bet don’t deposit my money .
EDWARD BUIST
05 November 2020
Comment from ca.trustpilot.com
I Signed Up To Play... Deposited Funds...Every Time I Attempt To Play I Literally Have To Make MANY Attempts... Even Though I Enter The Correct User Name And Password... Ultimately I Decided To Withdraw My Funds...There Is A Series Of Numbers That Are Provided As A Code... I Have Entered The Code EXACTLY As Provided 6 Times... Each Time A Message Appears Indicating The Numbers Entered Are Incorrect...This Appears To Be Either A Stall Tactic Or A Scam... Additionally I Tried Calling The Telephone Number Provided For The United States...Several Times... All I Get Is A Fax Tone... My Experience With Your Service Has Been EXTREMELY TERRIBLE... Please Expedite My Withdrawal...
TZ surminanna g mail
04 November 2020
Comment from ca.trustpilot.com
Scam site.. These people took away all my money. It was a painful experience with them. But I just got back my refund with the help of Mrs Anna Surmina. Feel free to email her
Srikanth Varma
03 November 2020
Comment from ca.trustpilot.com
Very Good betting site. Very Proactive VIP chat team.
Actingskint
03 November 2020
Comment from ca.trustpilot.com
It’s a joke . I play a man when I’m sat with AK . He has 95 off and hits his 5 on the river . I play another table with AQ suited , he had 9 10 off , river comes and it a 9 ...... no surprise on this site . Utter scam all the way . Mildly decent cards always end up losing
kairen is da goat Welch
01 November 2020
Comment from ca.trustpilot.com
First time using 888.com, very disappointed still awaiting withdrawal. When using PayPal normally payments take few hours, it is not the case. What SCAM!!!! I should have read the reviews first😏😠
Raymond Cobain
31 October 2020
Comment from ca.trustpilot.com
I made a withdrawal on Tuesday then had to verify my account guess what 72 hours to sort it only for me to need to send more ID. another 72 to deal with that. So now i will not receive my winnings for another 5 days so 11 days it will take to get my winning this is simply awful for a company who advertise on all kinds of channels but take so long to sort anything out. But quick enough to take your money. How can this be. Absolutely frustrated after giving them so much money.
thomas haggan
29 October 2020
Comment from ca.trustpilot.com
RTP is fixed on half stake/stake returns. A scam!
Peter Plunkett
25 October 2020
Comment from ca.trustpilot.com
Not a bad casino, easy to use, the real issue is if you withdraw money on a Friday you won’t get it till Monday afternoon. Other casinos can pay out within 4 hours why can’t you. Very disappointing.
void walker
24 October 2020
Comment from ca.trustpilot.com
Eventho I quit this casino with a positive balance, I have a very negative taste in my mouth after having been customer of this absolutely disastrous company. The website and user interface is overwhelmingly slow and garbage, hard to navigate and find what I want. They insist time limits on you regardless of your settings or if you didn't want any limitations at all in the first place. Like in the middle of a match I'm being kicked off and can't log back until next day? Not very productive when you want to see out an acca to cash out the appropriate moment. Also the site often 'crashes' or 'freezes' on me and won't let me back in from the same browser, but another one will do just fine.. however tho, while this happens my session time still ticks. They really don't want me to play there? Especially when I'm on a winning streak this happens too often. The offered odds are often misleading, they also like to hide important information from players, like hiding first names of fighters in MMA matches so you have to look the fights up on another website to know what to bet on.. then i made screenshot and opened ticket to support about it, only to get back to me days later and outright LIE into my face saying that the names are there and don't see what my screenshot is showing... I mean this support guy should be fired straight away, it's a pathetic blatant attempt to cheat me and even make me stupid when caught. Speaking of odds, the vig is stupid high no surprise. Cashout is often grayed out as soon as it's winning and immediately available again when i'm losing. I'm done with these scammers and move my account to an actual betting house, one that lets me play as long as I want and one that won't crash on me strategically.. and one where I can choose language.
Michael Donald
16 October 2020
Comment from ca.trustpilot.com
Hi so just to let everyone know how there investigation into my issue ended, it was as expected from a shambolic company, as yous will have seen they had ask me to contact them so they could investigate my issues, so sent me an email telling me they had refunded me a £1???? , they got slightly confused this was about yet another game that froze, and not the game where i had £136 winnings and also a video to prove as i screen recorded it freezing, so sent about my 100th email to tell them the issue yet again , and asked to have an instant reply to confirm they had it and that it was being looked into, guess what no reply , so decided to give them one last call, and of course got there usual not friendly, unhelpful advisor who claimed they had no email, so i ask him to hold the line and i would resend while we were on the phone, then strangely he found my other emails and gave me the same answer that lead me to write the reviews decision has been made £2 stake returned ,case closed nothing they can do about it, so basically you cant have your winnings you fair and honestly won before there game froze as they always do on that site, so people please anyone thinking of joining this site DONT AVOID IT AT ALL COSTS, there is so many better sites ,paddy power, betvictor, etc etc where if you win you get your winnings and not cheated out of it them or ignored till you write a review ,and if youve an issue there helpful staff sort it, i played on nearly all the betting sites and this is by far the worst site anyone could ever join ,your experience will end badly TRUST ME all the negative reviews are for a reason. So this final review will probably get a response from 888 again saying "there sorry iv had a bad experience click the link and we will fully investigate", which is really them just trying to fool people who are reading my review into thinking thats what they do, and that there helpful, i will not be replying or calling they know the issue they have my email address, they have my number let see if one of there management team can actually manage to deal with a problem, wont hold my breath
Jon Smith
14 October 2020
Comment from ca.trustpilot.com
I am matched betting so have signed up to many bookies and 888 is by far the worst. It is extremely slow to log in to and then slow to navigate. They're not clear about the sign up offer before you sign up so you feel cheated before you even start. Whilst matched betting I had laid a bet on the exchange and went to back the bet on 888 but got logged out before I placed it which could have left me £80 down on the exchange. Managed to get logged in again 2 mins before the race and placed a back bet but at much worse odds. Also the odds have a habit of changing from clicking on accept bet to the bet being registered. I made money from their sign up offer but other than that they were a negative experience from start to finish and I will be very reluctant to use them again.
Chris C
13 October 2020
Comment from ca.trustpilot.com
Some half decent promotions but odds and available markets not the best. layout and app not user friendly and quite difficult to navigate. Markets on races tend to close bang on off time even though the race is not off and even delayed. Quite a few snags which can become frustrating. More sports and football offers to compete with the big betting sites.
Michael Donald
13 October 2020
Comment from ca.trustpilot.com
So just to follow up 888 replied to my review as they do it seems to do to all the many damning ones ( and theres lots of those) and asked me to through there link send them the issue i had ,so it could be investigated, so i have (see will i get a reply unlike the 20 emails and calls i had done regarding my issie) and will leave a review on what happened next, .....not expecting much so we will see
jackpalance1
09 October 2020
Comment from ca.trustpilot.com
You can’t beat the bookie especially if you play games you’ve got two chances Bob Hope and no hope😁
Lena
08 October 2020
Comment from ca.trustpilot.com
Scammers.... I had almost enough to buy my super bird. I swapped withdrawal for purchase coins and BAM!!! THERE WENT ALMOST ALL MY ACCOUNT. NOW THEY ARE PLAYING DUMB ASKING STEP BY STEP WHAT DID I DO. LIKE I DID SOMETHING TO IT. THEY RIPPED ME OFF. Contact Mrs Linda on g mail for refund ( lindamosley 4567 )
Jonny.s.
02 October 2020
Comment from ca.trustpilot.com
Can't put a no stars unfortunately... Trading standards please look into this company unbelievable how they can still be running when the odds are clearly into just raking in the money don't even go there to say this is random slots wins... TOTAL RUBBISH... PEOPLE BE AWARE YOU WILL NEVER WIN OFF THIS SITE TRUST ME...
Adam Karkus
02 October 2020
Comment from ca.trustpilot.com
Absolute rubbish!!! I posted a couple bad reviews and I’m just gonna keep doing until they not starting to improve they claim the have a program what’s generate a fair outcome but they never mention is fair to their side not for us. They always having +£20k Jackpot what drops daily how come is never ever a single winner puts a post here, well it’s simple because this jackpots aren’t exist!!! I did try to contact them menu times but other than auto replying sofar they asked me to verify myself(after being on a site for more thank a year) I sent what they asked but no response like nothing happened. I spent quite a time to try demos as well but when it comes to real money not even remotely close the outcome just Lose,LOSe,Loose. They lucky I don’t have more time and money to put to their pocket otherwise I’d open a blog and start to post up everything what’s happening with some nice stream, but I really hope what I wrote down it’ll help others to avoid this place. P.S. don’t bother to reply me here and come up with some kind wipe off excuses, Improve you RUBBIS for the money what you taking and start let people actually win something you greedy animals!!!! Cap.Jess.28
Michael Donald
25 September 2020
Comment from ca.trustpilot.com
Avoid this site at all costs, you have been worned!!! Joined it about 6 months ago and was a regular daily user, have staked quite a lot on it but will be avoiding now , final straw was a few weeks ago game i was playing froze ,this has happened countless times, i have superfast broadband so never an issue my end, playing a slot game that i had staked £2 on, got a £29 win that got me onto the bonus round when game froze i had £136 winnings on screen and 3 more lives to increase that, tried everything to unfreeze it kept freezing at same spot when i logged back in, so i took screenshot and video off what was happening , phoned customer service and explained like always no help at all then days later £2 appears on my account, phoned again and asked why they said stake was refunded, i explained i had emailed screenshot and video to prove my winnings when it froze ,still no help nothing they can do , so 5 times i emailed manager support with all the details heard nothing back ,phoned again said they would email management but nothing they could do, and iv still heard nothing back, this was about the 4th time an issue like this had happened and the other times i let it go,but enough was enough, if i lose i lose but this feels like being cheated out of winnings , and they do nothing to help or just ignore you, on other sites when you would be a regular user you are rewarded well andany issue are resolved not with 888, so please people stay well away, use a site that wont crash constantly and that are happy to have you as a customer and are helpful with issues i only wish i could give it 0 stars
Jonathan V.
24 September 2020
Comment from ca.trustpilot.com
First made an account and never used the website. After using the website for a week and won a couple bets was asked to confirm identity and send debit card used to deposit. Confirmed identify (confirmed by 888) but could not confirm original Debt card used due to theft. Sent 3 different emails over 2 weeks span to 888 customer service and no reply. It’s been over a month and not a single reply from how to reserve this problem. Healthy balance in my account and I cannot access it at all.
Gareth Penny
23 September 2020
Comment from ca.trustpilot.com
Keep trying to log into my account all its keeps saying is there's a problem at there end ...I'm off to a betting website which actually works
Ferat Ozcevik
23 September 2020
Comment from ca.trustpilot.com
I have been still waiting withdrawn my winnings 8 days gone .
jackpalance1
22 September 2020
Comment from ca.trustpilot.com
All these bookmakers need investigated their catering for compulsive gamblers with games that are basically designed to fleece the addicts .You can’t expect to win and you won’t 🤣
Jennifer Bellamy
18 September 2020
Comment from ca.trustpilot.com
Nothing is as good as dealing with the right person thanks so much Mrs Sandra I will forever be grateful for your help DM CrawfordSandra895 g m a i l/
Olivia Radoi
18 September 2020
Comment from ca.trustpilot.com
The most rigged roulette ive ever seen. You never win anything it doesnt matter what system you use. Many times you can see how the ball has stopped în a winning pocket and after is jumping in a loosing pocket. Is absolutely unreal. Dont never gamble on this site, please stay away for your own good!!! They are the worstest scammers..
Adam Karkus
17 September 2020
Comment from ca.trustpilot.com
Cap.Jess.28, I left a positive review few week before and ever since I just keep losing no matter what going on high stakes all time(over£4/spin) and nothing jackpot not even close or ever but it’s been paid out every day over £25k mostly how come those people or at least on of them not leaving a review to tell here idiot I won or something, nah just silence what’s fine but I others mentioned communicating is zero just auto reply and COVID excuse live chat never bonuses or awards with deposit is nothing or if once in a while if you won something let say remarkable(everyone measure this with own budget) they make it 20x harder to get at least 5% of them withdrawable but buy the time you get there it’s just gets you bored, as I mentioned earlier I left a review before to try help them improve but they ain’t deserve at all and I suggest to everyone else to go to ladbrokers or coral or William hill, my other friends who play they say just with them because the others mostly just taking off and they just proved they theory’s to me. It’s sad I had to lose about £2k within a week and as I said For exchange: No bonus No free spin No jackpot No communication Nothing just deposit,lose and f..k off then. I honestly hope this review will help to others to stay as far away as poss....
Mr heyer
17 September 2020
Comment from ca.trustpilot.com
Fixed slots - no bonus triggers irrelevant of which slots is played or how much you play also slots jump when you spin to ensure u don't win anything, i believe they r under investigation for rigged slots stay away ,i have taken a video of my game play to forward onto the regulatory body, leo vegas , karamba and William hill are actually half decent ,
Rhiannon Harding
13 September 2020
Comment from ca.trustpilot.com
Still waiting on my withdrawal from Friday apparebtly still processing. But when going to withdrawal it was saying 1 day..... Its now Sunday. Complete an utter joke All other sites you get the money the next day
customer
12 September 2020
Comment from ca.trustpilot.com
Terrible software that disconnects all the time. If you speak with customer services they will try and tell you its your internet or to delete your cookies. Id just advise using one of the bigger sites like Pokerstars or GG Poker if you want a more reliable platform. They seem to work whilst 888 servers are down. No refund on tickets, not sure how they expect you play under these nightmare conditions.
Jadc
11 September 2020
Comment from ca.trustpilot.com
I wouldn't say this site is terrible at all, the pay outs are pretty good compared to other sites. Probably put it in about 4-£500 in the past week and my return has been tripled. The only criticism I will say is the games seem to disconnect a lot and the chat system isn't that great either when you need help, Been cut off a few times and response times from "Hello how Can I help" is about 15 mins or more.
hels M
01 September 2020
Comment from ca.trustpilot.com
I pray 888 casino and have done for few months - in my opinion a fab site! It’s all gambling at the end of the day and I find it very fair - I will continue to play and see how it goes - but well done 888
Dora( dreweshaley6)G*mail
31 August 2020
Comment from ca.trustpilot.com
thanks for helping me getting back my lost funds click bio to connect with her now
Michael Aumann
30 August 2020
Comment from ca.trustpilot.com
You'd get a 5 stars rate if a Livechat would be available. All in all a awesome casino, deposited, played and won in slots... Got the withdrawal after 3 business days. Won again and hope that I won't get disappointed. Waiting for the withdrawal. Will keep you updated. Jester1989*
Andrew
24 August 2020
Comment from ca.trustpilot.com
I have repeatedly called/emailed during the past 5 days have tried to get in touch with someone via email or phone and no one is addressing my withdrawal issue!!! I am owed 200 dollars. You said on the one phonecall 2 to 4 business days. I put in the request on the 14th of this month!! I have called 4 times and you immediately push to hold music and I have sat on hold for 30 mins 4 times and NO ONE!!! I have emailed your complaints dept twice and not one response!!! Yes I understand your going to say covid causes us to respond slow but enough!!! I will be contacting NJ Division of Gaming Enforcement within the next 24 hours if I do not get my refund or some logical non excuse response!!
Fipe
23 August 2020
Comment from ca.trustpilot.com
1 star isn’t even enough deserves a full zero!. Signed up all set deposited £15 and me and my dad played it on the 14th (obviously me there and typing in my password). Lost the game and we logged out. When we tried logging in again password was wrong so we left it. Unauthorised payment was taken out three day’s straight. I lost about £1,175.00. Emailed to 888 about it and the response I got was basically it was my fault for giving my password - which I didn’t since my password was only typed in by me not my dad. Timings of the money taken out did not make sense as it was early mornings all the way to evening and my dad was at work which is weird to think that this would be their response. They said there accounts are secure and there is no way there could be third party party involved which is a joke because whoever was hacking tried to get my CVV number and got it wrong. Advice to anyone: this site is not worth a penny of your time to join.
Mark Henty
22 August 2020
Comment from ca.trustpilot.com
Absolutely joke of a site should be investigated for there bots disgusting play..........
Roger C , Oldbury West Midlands
22 August 2020
Comment from ca.trustpilot.com
Absolute SCAM bonus policy ! You need to have a brain twice the size of Albert Einstein to work it all out and then when you have read it you will still not understand it. Avoid this site like the plague because if you do have a problem you can NEVER get through on live chat, they are now using Covid 19 as an excuse for any delays. Why use Covid as an excuse as you were totally useless at addressing customer issues before it came about !
Georgiana ionela
21 August 2020
Comment from ca.trustpilot.com
I was on gamstop they still made me amember and I lost 670 Even if I had won they would have not paid 100% 100%100% Warning. Warning. Warning. Do not play it’s scam they will steal your money
Andrew
21 August 2020
Comment from ca.trustpilot.com
888 I am very beyond disgusted with your horrific customer service!!! I put in my withdrawal request last week finally spoke with a human 5 days ago and said withdrawals take 4 business days well i am beyond that time frame!!! I called today and they immediately push you to hold music and I sat for 25 mins on hold and no one!!! Also I emailed 5 times and no direct answer why i do not have any access to the 5 dollar minimum bet live blackjack anymore!!! I feel they blocked me for no reason!!! Someone help and give me a legit number and let's resolve this!!! Update - thank you for replying 888 but I already did that and this is the incident # and subject you can refer and get back to me about this to resolve Withdrawal not received [Incident: 200822-000009]
Georgiana ionela
20 August 2020
Comment from ca.trustpilot.com
Reference # 200727-001239 Response (11/08/2020 04.18 PM) Dear Iravani, My name is Christian L. and I am contacting you on behalf of the Responsible Gaming Team at 888sport . Iravani, please be advised that in order to be able to use GAMSTOP to self-exclude, you are required to provide them with your full name, date of birth, mobile number, all possible e-mail addresses and home addresses you might use to register accounts before or you may want to use in future to open new accounts. During your self-exclusion, you will be prevented from accessing any accounts with online gambling operators registered with the Gambling Commission that match the details you have provided to them as part of your application. This means that if you create an account using, for example, a name or e-mail address that you have not provided to GAMSTOP, gaming operators will not be able to locate such accounts and block them. Furthermore, kindly note that by enrolling with the GAMSTOP scheme, you agreed not to attempt to register new gambling accounts, log in to any of your existing accounts, or in any other way try to circumvent GAMSTOP's mechanisms for the duration of your self-exclusion. Stop scamming people just give my money back. 1 you have confirmed all my details Mach and you are not giving my refound you are asking for wage slips. What does wage slips got to do wig gamstop self exclusion it’s as simple as that I will not stop until I gat my mo eg back
Dave - Andover
26 November 2020
Comment from ca.trustpilot.com
Joined 888 on a promotion and this worked fine and I have received the money into my account but having real issues with loading the site on both my laptop and mobile phone with the following error. Can't connect Sorry, something went wrong. You might have better luck if you try again in a minute. What I do when this happens is use another site as you clearly don't want a chance of taking some of my money!! Compared to other gambling websites when you can get on to 888 the navigation around the site appears to be so complicated, as soon as my free bet offers have run out I will be leaving and transferring the funds to Betfair and William Hill that reliably load when you need them too.
Joined 888 on a promotion and this worked fine and I have received the money into my account but having real issues with loading the site on both my laptop and mobile phone with the following error.
Can't connect
Sorry, something went wrong.
You might have better luck if you try again in a minute.
What I do when this happens is use another site as you clearly don't want a chance of taking some of my money!!
Compared to other gambling websites when you can get on to 888 the navigation around the site appears to be so complicated, as soon as my free bet offers have run out I will be leaving and transferring the funds to Betfair and William Hill that reliably load when you need them too.