888 PLAYER REVIEWS(818)

J Baker
25 December 2023
Comment from ca.trustpilot.com
Over 300 spins n no bonus game !? No thanks, close account. Bye

Anastassi Mikhailides
23 December 2023
Comment from ca.trustpilot.com
To update my problem with 888.They withheld my payments and after fighting them until now they admitted what they owe and now they asked for card verification (AFTER THEY TOOK MONEY FROM THE SAME CARD FOR YEARS) which I did.I received an email that they apologise and they will escalate the matter for me to get paid but until now they have not paid.I wish i could publish the email I received from them to let everyone see it and read it but there is no facility to upload it.

Stephen Eaton
21 December 2023
Comment from ca.trustpilot.com
Worst customer services in the business. 2nd mis-settled bet in a month. No phone number to call. Chat agents don't speak English, don't understand the issues and just say that the system is down. There isn't a phone number to call and they take an eternity to resolve their own mistakes. Surely judging by the average review the gaming commisson should do something about this. Quick to take your money. Unforgivably poor

Ziggy Zagg
19 December 2023
Comment from ca.trustpilot.com
Total trash site rigged garbage worst site I've ever played rigged rigged bull sh it go fk yourself 888 poker no wonder why nobody Play this sh it site fki ng joke close your site sh itt total fkin g joke

Marie Lynn
17 December 2023
Comment from ca.trustpilot.com
False advertisingPromotional offers unaccessibleGet told to send a video of me trying to claim promotional offer, shouldn't they know if I have claimed them by looking at my account or is that too much like hard work.

Mary Carter
14 December 2023
Comment from ca.trustpilot.com
Stay away the casino is rigged it dont pay out daily wheel a joke 250 quid on 20p stake and nothing i know u cant win all the time but with odds like this there dam right scammers

Michelle
12 December 2023
Comment from ca.trustpilot.com
wish I had read the reviews first, before I opened an account, I deposited was able to spin 6 spins then account locked, wanted id etc for verification which is fine but my monies are stuck in my account which is locked, why did you let me deposit? surely best practice would be to ask for verification BEFORE you allow deposits? customer service dreadful, emails have no consistency, each email tell you a different story, wish I never opened an account, have asked several times to close the account and send my monies back to me, what a surprise they said I cant until my account is verified? well why haven't you done that you have had my details for days !!!

Cliff
10 December 2023
Comment from ca.trustpilot.com
Read the other reviews. Tightest casino on the net. I only bet 40/50 cents a spin and $100 goes through in 15 minutes, no bonuses and no hits. It is the craziest thing I've ever seen. I'm not looking for a jackpoint, just some play time would be nice. Complete con. Stay away. There are plenty of real casinos on the net with the same games, that actually let you play.

Creggythfc
08 December 2023
Comment from ca.trustpilot.com
Just got off the phone to my friend who works for 888 and I asked him why,just because I won a few quid the night before and banked a bit.he was at home not work.gave him my info and found my account has been hacked by 888.com.iv been a loyal customer for some time and yet they let me spin 2,167 times without any free spins knowing that was their way of getting their money back.i have screenshot my counter and been advised what to do next.hacking accounts is a criminal offence so I will be interested what the outcome of this fraud investigation.action fraud are now involved.do you get this feeling of deja vu 888.if this is how you thank your loyal customers iv got 2 words for you.youre fired and shame on you.im disgusted.

Paul Deamer
05 December 2023
Comment from ca.trustpilot.com
Probably the worst site I have been on BOG gone ,free spins give you pennies , asked for verification after being with them for ages.

AMIR
04 December 2023
Comment from ca.trustpilot.com
I read the comments and I thought it could be a bad site but never had a problem. As far as I know 888 s got too many bonuses ,,,,that’s why most of players specially new sign up players gets those bonuses and doubled th deposit and win some cash then decide to withdraw but can’t do cause require wagering and become unhappy,, end up … I think it’s a great side too play with bad reviews

Stephen Eaton
30 November 2023
Comment from ca.trustpilot.com
Not returning my money...... I placed a first goalscorer bet with 888. The player did not start the match and came on after a valid first goal was scored....so far so standard, bet is void! Not with 888. They settled the bet as a loser and are refusing to refund my stake. I spent over 30 minutes contacting a member of their chat team....who surprisingly (and not for the first time in my experience) tried to tell me I was wrong (why employ people to resolve betting queries if they don't understand the rules?). Eventually I asked them to escalate the query up.....I later received and email to say it was still settled correctly! I have responded with the detailed betting rules for a FGS bet but as of now have still not been recontacted or refunded. The worrying thing was that the bet was a boosted special...so I wonder how many other customers money they have "stolen". Their customer service is horrendous and scouring the whole Internet I cannot find a number to just talk to somebody. Genuinely beyond words for how dreadful this experience has been and I've been a loyal customer for a long time.

tahir tetlay
27 November 2023
Comment from ca.trustpilot.com
Still i havent got my money back from themI dont understand how a U.K company can act like this and keep your moneyIve even asked to make a complaint and to escalate this but all they do is still just giving me back automated emails backI dont want anyone else to suffer like i amSo please stay away from them' They are honestly thieves They steal your money and get you in debt and want you to gambleAnd get in a black hole

tahir tetlay
25 November 2023
Comment from ca.trustpilot.com
So i deposited money once i was verifiedAnd once i done that my account was blocked they asked for my documents which ive sentThey asked for a pic off my card back and frontProblem is i have a WISE bank card which doesnt have the card number on the card its virtualIve sent them 15 emails to themAnd still they havent returned my money to meIve provided them with bank statementsBut still get automated emails backHonestly its affected my life and getting me in debtCustomer service is horribleStay away from these lotThey will get you in debtIm in a hole that i am getting deeper into

Lynn
23 November 2023
Comment from ca.trustpilot.com
Great online casino,all my favourite casino games.Easy to navigate and find account details and safer gambling tools.Make sure you have documents in place as verification is easy and quick.Withdrawals in my bank account the next day.Only communication is via email but responded promptly and very helpful.Russellynn

Paul Deamer
22 November 2023
Comment from ca.trustpilot.com
Why have they taken BOG off the site no one else has not a good idea

Simon Short
15 November 2023
Comment from ca.trustpilot.com
The Poker games are rigged.I have been playing in this site for over 6 months and can say without a doubt that the poker site is rigged. Certain players on this site that never lose at all. Very suspicious. I have won hands on this site that have gone to the other player but the results are deleted immediately. Rigged system stay away.

Malwina Skorupa
13 November 2023
Comment from ca.trustpilot.com
When you will try to write to them, you will get this: "Message not deliveredThere was a problem delivering your message to "Support at 888sports.com". See the technical details below or try resending in a few minutes.LEARN MORE"

Paul Amusan
10 November 2023
Comment from ca.trustpilot.com
I been on this site for years love it..now the last few tournaments I've been playing...it cuts me off either before or in-between. I'm unable to log back in for a long period of time... its 888 as I can log into other poker sites at that moment in time..I feel that I have been cheated..I'm sitting here now just before a pko tournament and cannot log in unable to connect please contact customer support... I really appreciate if u compensate me as its been going on for a while

Mr Jason Crookes
06 November 2023
Comment from ca.trustpilot.com
Signed up to both the Casino and Sport betting sites yesterday to get the bonuses offered...Filled in all the necessary info and deposited the amounts required to get my bonuses on both sites...Played the £40 on Casino on multiple games without hardly winning anything back.(lost the lot within 20mins).then the £10 bet I put on 5 teams on the sports betting site was suspended and been temporarily blocked until proof of my address etc..Meaning i couldnt manage my bet in play...Ive provided these yet still nothing...Why let me deposit in the 1st place until you had the info??Not a good start to my experience with them. What I don't get is that I deposited more money onto the Casino site than sports yet its the sports site they want proof of my existence? I can still login to Casino site? Bizarre.

Customer
05 November 2023
Comment from ca.trustpilot.com
Terrible company that will restrict your account if you win regularly

George
05 November 2023
Comment from ca.trustpilot.com
Me and 5 five of my friends try to sign up every asking for documents while other sites open straight away. Not nice website for gambling

Brian johnstone
03 November 2023
Comment from ca.trustpilot.com
Bin trying withdarw me winning off they keep telling me the bank have sent it back An I need get in touch with me bank so have done me banks says nothing as come off them an when I message 888 I just keep getting told someone will email me not heard a thing in over a week

Liam
02 November 2023
Comment from ca.trustpilot.com
Scam conversion rates. I deposited in pounds and had it covered to dollars at 0.84$ = £1 then 20 mins later when I withdraw I get 0.79$=£1. This seems illegal to me but have heard nothing from the customer service team. Would not recommend using this for anything you expect to win money from as the withdrawal will take a hefty chunk of of your winnings

Ledion
30 October 2023
Comment from ca.trustpilot.com
Bet was placed on the 3.10.23 I won re the stats they then refuse to pay out saying not a win this happened month before then they paid out after escalating this time refused to pay out surprised hey? Yeah so was everyone else because my win was worth thousands have screenshots to prove, they only send auto replies no one gives a s*** there. 888 you think I will just leave a go away guess what "NOT A CHANCE!!"" I have contacted main newspaper re this and in our society today what company doesn't have a contact number just online mmmmm dodgy as f*** check out what they have also been fined over 9m for!!!!

Peggy Tanner
28 October 2023
Comment from ca.trustpilot.com
ABSOLUTE FU*KING DISGRACE! OWN WILLIAM HILL BIGGEST SCAM ARTISTS PERIOD VILE DESPICABLE PEICES OF VERMIN. RIGGED ABSOLUTELY RIGGED TO FU*CK..£30.00 DEPOSIT £15.80 IN WINS THAT 458 TEN PENCE SPINS ON FISHING FRENZY 19 TEASES NOT ONE FU*KING BONUS. I HOPE YOU CU*NTS GET FU*KING SKINNED ALIVE YOU VILE EXCUSES OF AIR

Mike Drake
28 October 2023
Comment from ca.trustpilot.com
On the 27th Oct I logged into 888 and there was a personal offer to stake £20 on racing and get a free £20 bet. I tried for 15 minutes to place a bet on Initio in the 6.15 Wolverhampton and each time my bet was limited to under £20 and therefore I would not be able to access the free bet.This is clear deception as they encouraged me to make the deposit with no intention of allowing me to even access the free bet. They have asked for screenshots that I didn't take at the time. It is my intention to contact the gambling commission who I suspect will be very interested in this case .

Paul Deamer
28 October 2023
Comment from ca.trustpilot.com
Was a great site but stopped best odds know a lot of people who have left because of this

Mr Caldwell
27 October 2023
Comment from ca.trustpilot.com
Absolutely disgusting their own game "shark bait" only on 10p stake have had 3 bonuses (30 free spins) have seen ZERO fishermen collectors and won the grand total of 70p avoid these con artists like the plague!

Lori Robertson
22 October 2023
Comment from ca.trustpilot.com
The poker game is a rigged game. 888 removed 115 from my account and blamed me. Then it magically appeared back. Their software sucks. Their freee spins is rigged to only give free rolls. Card strike shows different numbers while changing in front of your eyes. No response from 888. Their phone number doesn’t work. Too much collusion. Fultilt at its worst. Cash out if you can sucker

Jan Persson
22 October 2023
Comment from ca.trustpilot.com
I called the customer support they ignored it.If not for MILNECAPITAL '° intervention from their intelligence team I wouldn't have been able to make any WD. They assisted pull out my withheld winnings to my account.

Stoycho Stoev
21 October 2023
Comment from ca.trustpilot.com
I'm waiting for a withdrawal confirmation for almost a month. Nobody gives explanation why. My account is verified 100%. They just refuse to pay people's winnings. NEVER use them. The only way this platform full of liars and thiefs to improve is to DISAPPEAR!!!!!

Andrew Deeley
20 October 2023
Comment from ca.trustpilot.com
Again being ignored by all customer service departments have emailed multiple time and no one will reply to me. On public forums 888 try and appear to be willing to help. This is a lie no one will help you.

Max
13 October 2023
Comment from ca.trustpilot.com
Stay away been waiting weeks for my withdrawal. Scam artists

Lee Jackson
13 October 2023
Comment from ca.trustpilot.com
Been waiting over a month been Trying to get money that your owed of these thieves is quite hard 😅

Peter Stickler
13 October 2023
Comment from ca.trustpilot.com
They don't honour their promotions and they don't pay winning to your account terrible service they should be closed down for theft a deceit of people and their money

Andrew Deeley
10 October 2023
Comment from ca.trustpilot.com
I am still battling to get my money back.It’s been more then a month since my last review which I had a reply saying:Hi Andrew,We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better. Please accept our apologies and we hope that you'll give us a second chance in the future.Sincererly,888teamSo even after I have brought it to 888s attention they still won’t help me get my money back.

John
07 October 2023
Comment from ca.trustpilot.com
Disgraceful customer service. They have taken my money and disabled my account and there is absolutely no way of contacting them without logging in (which I can't). How can a company operating in the UK be allowed to operate without a contact mechanism and how can they be allowed to hold onto people's money against their will?

CRAIG ROSS
06 October 2023
Comment from ca.trustpilot.com
Avoid this company won 80 pounds went to withdraw the money there was a card on the account which I have never used they want me to give them a written letter from my bank the card is no longer in use I explained told them numerous times I’ve never had that card before you have to Jump through so many hurdles to get anything which I don’t think you ever will please stay away I would have left a no star review

Jimmy Deves
04 October 2023
Comment from ca.trustpilot.com
Thieves took my money instantly. Try getting it back !! . Should be shut down these scam sites .

Dianne Lawe
04 October 2023
Comment from ca.trustpilot.com
I signed up with Sports Illustrated (SI) Casino, which is part of 888. I signed up to take advantage of their deposit match. I deposited $600 with 100% match. Within the first hour or so, I lost $500 with only small hits if any at all. I gave them a review complaining about this and I then started winning back some of the money, but never, not once got back to the $1200. The games from then on after a reasonable time playing, did tend to pay, but never did I once get back to $1200. As soon as I met the wager requirement and was using real money, nothing, but very small hits if at all. Games that were regularly hitting, did not hit at all. I tired their recommended games and they only hit with very small amounts. Then when I tried to withdraw what I had left, I had to jump through a bunch of hoops to get it to process. It says it will take up to 5 days for the deposit to appear in my account. We will see if this happens. I've since read a ton of reviews from people complaining about not getting their withdraws! This is the worst, most unfair online casino I have played on. Save your money & sanity and avoid Sports Illustrated (SI) casino and from what I have read, ALL casinos affiliated with 888. There are other FAIR casinos out there.

Mrs B
29 September 2023
Comment from ca.trustpilot.com
11 days holding my winnings. Playing ping pong email taking days to reply. I deposited £10 from my own bank account. Then they’re wanting ID so I sent my drivers licence. They have that for 6 days & now say they want evidence of a bank account number that I’ve never heard of!! It’s not my account!!! Ffs. I’ve sent them evidence of my bank account where my deposit came from. They are so thick they don’t get it. Just send the same moronic generic email back & forth. Never ever use these 🤡🤡. I’m going to the ombudsman. Betting regulators…

Kerrie ball
27 September 2023
Comment from ca.trustpilot.com
Not had any luck as i deposit £50 per day but not getting anything back... just not lucky i guess :(

Anthony
23 September 2023
Comment from ca.trustpilot.com
Avoid at all costs shocking websitePlay coral or betfred these 888 casino sites are robbing f**** and the pay out is terrible deposit 7 times and not a single penny paid out please people avoid this website

Andrew Wood
21 September 2023
Comment from ca.trustpilot.com
Absolute robbing scumbags the worst no features in games avoid 888 worst gameplay and customer service are a joke they will reply to this saying sorry you did not enjoy your gameplay!!! Don't bother ram it.

Lisa Adams
21 September 2023
Comment from ca.trustpilot.com
AVOID !!!,really hard to get to pay out they drag it out,only communicate via e mail so takes a week to get a response,trying everything to avoid paying out,I’ll be closing my account there’s a lot better sites out there

J Ew
21 September 2023
Comment from ca.trustpilot.com
Have never even entertained or been interested in betting or your adverts. But I know you, and every man involved in your company has a woman's job.Be embarrassed/ ashamed All of you will not be considered.

Robert Douglas
14 September 2023
Comment from ca.trustpilot.com
Talking to a friend of mine he deposited 9 times with this lot...Not one question asked, No affordabillity checks nothing...Now fast forward he wins a bit and it puts his account in profit,Yeah you guessed right, Out comes can you send documents etc🤣🤣🤣,AFFORDABILLITY CHECKS? DO IT AS SOON AS SOMEONE OPENS AN ACCOUNT NOT JUST AFTER THEYVE WON AND HES STILL WAITING TO GET PAID....YOUVE NOT LEARNT ANYTHING FROM WILLIAM HILL GETTING FINED £19 MILLION HAVE YOU???,AFTER ALL 888 OWN WILLIAM HILL,SO WHEN YOU GET FINED (ITS COMING) GIVE ME A CALL IL RUN YOUR COMPANY BETTER THAN THOSE TRYING TO RUN IT AT THE MINUTE

john Sheekey
12 September 2023
Comment from ca.trustpilot.com
No way can the poker hands be random they must have some algorithm running to encourage betting ,if there is no algorithm then I must be unbelievable unlucky as when I fold, Winning cards seem to always appear in the flop
Eldar Helsinki
26 December 2023
Comment from ca.trustpilot.com
Why you should not play in the 888 room:1. No customer support at all. No one ever answer your emails2. Outdated and laggy application, that can randomly stop working in the middle of the game. 3. Personally they seem scamming players by “creating” action. As an example you have over pair on flop and some one soooo often hit the set and etc. I’ve played a mln hands there and I know what I am saying. It’s just a friendly advance. If you wanna play online please select the right room!
Why you should not play in the 888 room:1. No customer support at all. No one ever answer your emails2. Outdated and laggy application, that can randomly stop working in the middle of the game. 3. Personally they seem scamming players by “creating” action. As an example you have over pair on flop and some one soooo often hit the set and etc. I’ve played a mln hands there and I know what I am saying. It’s just a friendly advance. If you wanna play online please select the right room!