888 PLAYER REVIEWS(803)
Alex Marwood
22 November 2022
Comment from ca.trustpilot.com
Deleted my account, been a loyal customer for years absolute joke, I'll let the bad reviews speak for themseles.
James Perry
19 November 2022
Comment from ca.trustpilot.com
Took my deposit and never credited my account! Ive had non stop problems with this site, deals that never exist, games constantly throwing me out, its the worst site ive played on, time for a move. Steer clear of this one.
Ioannis Joannou
15 November 2022
Comment from ca.trustpilot.com
4 weeks they kept my account suspended ,after 4 weeks they said I failed routine checks ,all original documents was provided by me ,no other explanation, they closed my account and stole 730£!This is a robberythey have now been reported to the police, stay away from this company.
customer
13 November 2022
Comment from ca.trustpilot.com
SH1tty site gave me cancer
Paul Cornwell
06 November 2022
Comment from ca.trustpilot.com
Used a game called Top Eleven. You are 888 Casino, 777 Casino, 888 Sports. 888 Poker. You advertised offers in the game separately, took the cash then say the offers are not valid as you are the same company. Presumably I should have known. Lots of organisations have a number of separate companies within them with slightly different names. Common business practice but technically separate to reduce risk. Utterly and deliberately misleading. I have cause not to trust you so won't use any forms of you ever again. Can I say you morph more than Power Rangers?Sent from my Galaxy
Kel
02 November 2022
Comment from ca.trustpilot.com
Me and my partner signed up to 888 separately and received the 88 free spins, we both won money of the free spins and was able to wire transfer the winnings to our bank accounts which took 2 days overall. We didn't even put money on the website ? thankyou 888!
Paul Foskett
31 October 2022
Comment from ca.trustpilot.com
The most shocking company ever, i was warned by many not to trust this company, and now they have emailed me saying my verification documents were fine and my account will be open in 24 hours, this was 5 days ago, and now they are saying my documents are not ok to use, they have stolen my money, they have now been reported to the police, stay away from this company.
Neil
30 October 2022
Comment from ca.trustpilot.com
Awful Awful Awful. It seems to me from reading the other comments here that the only business 888 want are losing gambling addicts, if anyone has an account which is managed responsibly, with occasional trades 888 put restrictions on the account to stop you being able to bet.i had an account for about 8 months happily enough, however - i recently noticed i could no longer place each way bets. I reached out to their support, they said restrictions were placed on the account, i asked what they were, she woudlnt tell me - i asked why, she wouldnt tell me. i got a standard copy paste response which did not answer my questions before the support just ended the chat mid conversation. Its nonesense, how can i use an accont, if they wont even tell me what i can or cannot do? fair enough if you cant reverse a decision, but at least tell me what restrictions have been put in place.
Nihad Kandic
26 October 2022
Comment from ca.trustpilot.com
Gave it another shot. Not for me. That river low % many times in a row is too hard for the heart.
Nichola Rouse
26 October 2022
Comment from ca.trustpilot.com
Absolutely appalling customer services and procedures. I opened an account and initially passed verification and gave an email confirming this. I made a deposit but before I was able to do anything else my account was blocked. Apparently I had to provide further identification!!!! I cannot understand why as they had already verified me and received a copy of my driving license. I do not accept that I should produce further identification considering they have all information needed on my driving license. They requested to see my passport which I advised is out of date and they still wanted me to send it! I find this very bizarre as it’s out of date hence should not be legally used!!! I think they are very unprofessional and with that asked for my funds to be credited back to original payment method and close the account. They are ignoring my request and still asking for further identification. 888 when you read please don’t bother with your automated reply asking me to contact customer service!!! You are well aware of my complaint I suggest you refund and follow my request as my next point of call is resolver and gambling commissioner!UPDATE! I didn’t send any further identification and stood my ground and just received an email saying my accounts now verified lol thanks i will now close the account! Cowboys!
Motaz Najati
22 October 2022
Comment from ca.trustpilot.com
They are a company that has no value or credibility and I lived VERY BAD experience the last 6 days, all the amounts in my account were seized for fake reasons and Fake excuses do not existI don't know how they are given permission to practice this profession, it is horrible and frustrating to deal with themز I advise everyone to stay away from them because you will not see the money that was deposited or any profits you win
James
20 October 2022
Comment from ca.trustpilot.com
Dont waste your time, you open an account, make a deposit and then get an Email advising that your account has failed their security checks and is now permantly blocked, no explanation, and no refund. Strange that I have accounts with other online betting companies where i sailed through their security checks.
Dave
19 October 2022
Comment from ca.trustpilot.com
Terrible company who are currently trying to rob me of my money , they’ve suspended my account 6 weeks back and when I email I get the same rubbish we will be in contact soon , stay away from this joke of a company unless you want a head ache , bunch of thief’s hoping I leave it go and they get too keep my money #Scum
Matt
19 October 2022
Comment from ca.trustpilot.com
User Wommatthew90Account was verified , Made first deposit of £60 Made first little football bet £30 which lost Then I received requests for cards bank statements etc etc , so I kindly asked live chat whilst the review of the documents is going on says can be 72 hours , can u process me back the £30 left, to card used 7 hours earlier to make the deposit , and she actually refunded to basically saying I won’t be getting anything back untill account is verified , Iv been in gambling industry 15 years and Iv never heard of holding funds only net profit funds untill accounts are verified , very disappointed with the first glimpseIf there customer service ..
Aaron
15 October 2022
Comment from ca.trustpilot.com
There is a lot of bots on it at the 2/5 5/10 10/20 Omaha cash games. For hours the tables has 1 player then as soon as I sit down, within 1 second there is a full table. They appear to all be from Sweden so I wouldn't be surprised if its all 1 person or 1 colluding team. Second I leave apart from 1 they all sit out. I tested this on around 5 different tables within 10 minutes.Tried 888 customer support but it wouldn't let me actually report it which is a fault on 888's side. very disapointed and down money from they games.In general I am up money so this isn't just a looser having a moan, please be careful.
Nihad Kandic
04 October 2022
Comment from ca.trustpilot.com
Terrible experience for me. Actually found this site to be the most balanced untill a couple of days ago.All of a sudden, no matter what the bad beats come and u lose every 50/50. There is no point debeting for me, when the maths are not with u its time to make it quits. They are not gonna turn around. Let the people with the math on their side enjoy the game online.
Thomas Grimes
27 September 2022
Comment from ca.trustpilot.com
Worst company I gave ever used and I have used most of them . Tried to bet 6 horse accumulator and was refused . This was a 50 pence each way accumulator .potential winnings £3,000. Two pence ha'penny bookies.
Peter Lee
26 September 2022
Comment from ca.trustpilot.com
It is a very good gaming site but what you need to know about the welcoming bonus?That the bonus and its winning is only accessible after the following conditions are met. You must wager in real money, (i.e. not bonus money or its winnings) 30 times the original bonus. So a twenty pound original bonus needs a total of £600 in bets. This must happen in 90 days. Additionally and this is important, not all wagers have a 100% contribution. A roulette wager is only worth 10 p in the pound so if your game is roulette, to access your bonus, you need to spend £60,000. phew….Away from the bonus complexity, the site is good.
Newcastle lad
22 September 2022
Comment from ca.trustpilot.com
Terrible casino now £450 on in 7 days 0 return the slots just don't pay out and if you do trigger a bonus its Terrible. This site has spoilt gambling for me I am closing my account now . It used to be a great casino too .
Mark Birch
22 September 2022
Comment from ca.trustpilot.com
Advertised free spins no deposit simply not true as you must deposit and set up account games horrific and won't let you withdraw your money it's simply a con please do not get shafted by this con as its an absolute disgrace
D Mesih
22 September 2022
Comment from ca.trustpilot.com
i have to agree with all the reviews. the system learns your betting patterns once you double up watch out takes all your money. i wish these guys were honest but they are not. lost lots of money.
Wayne Harris
14 September 2022
Comment from ca.trustpilot.com
Absolute joke of a online casino they literally get u in by giving u a 1 or 2 average wins. So u think oh this ain't that bad and I'm up let's see if I can get a few wins tomorrow. U then come back next day play a few slots same stakes and get absolutely nothing apart from the odd 30p or 60p but your staking 60p a spin so yeah not even a win that's any profit. Its like they know u won yesterday and your up £200 and they just take it straight back by not allowing any win over your stake. Like a put £70 in the same slot doing 60p or 80p spins didn't get any bonus and like I said never really went over my stake amount on a spin. I don't know how this ain't getting more attention and looked into as its not just me, I've seen so many bad reviews and it's not just 888, Sky vegas/casino is exactly the same. Like I know these ain't pub slots but damn like this would never happen on physical slots. I won't be playing any of these online sites unless in the future there's a investigation that causes a good change that stops these sites conning and ripping their customers off.
Alan Mulqueen
09 September 2022
Comment from ca.trustpilot.com
Rigged rigged rigged! Bad beats are the bread and butter of poker but 888 poker just keeps taking, taking, taking. It's pointless playing on this site anymore, I used to win a few tournaments and made 100's of final tables, but now I can't even make the last 30. A "player" will join your table, have an unbelievable run, clean out everyone's chips and "magically" get moved to another table after a few hands. Very convenient indeed. Don't waste your money on this BS site. Go to your local pub/casino and play live. Online poker is dead
Karl Smallshaw
05 September 2022
Comment from ca.trustpilot.com
888 are pretty bad and have various different bad behaviours which are quite obvious and not exactly in line with safe gambling... The deal algorithms are definitely an issue here and play a big part in sending many to the deposit window. You can almost guarantee you will be shafted with, or without a decent hand.I dont claim to be a poker guru but the deals here are relentlessly bad and the donkey always wins, i play on web based platform and kicks you off mid hand so you have to reload page and lose chips as a result (extremely often). It really has become untenable to play here as a genuine poker enthusiast either running hot or cold you are doomed here!!I have learnt that the common factor in all sites millking and robbing our beloved community are the ones with very low attendance... this is probably a close tie with sky poker in all fairness,(which is pretty bad!)what a shame as 888 used to be a popular site many years ago, but i suppose greedy lords and no investment or diversity means a sinking ship.... and that it has become!!
Liviu Iacob
27 August 2022
Comment from ca.trustpilot.com
This is the most scamming game I’m playing for long time when they see that you winning they take you out of the game fuc888 and fuc all of them that create this shiiiit
N H Moss
26 August 2022
Comment from ca.trustpilot.com
Absolutely dreadful company. Avoid at all costs.The poker favours the under dog and the casino is even worse.I have uninstalled the software and will not be back after losing nearly all the time. They also rip you off on the currency exchange if you are lucky enough to cash in.
Steven Holmes
25 August 2022
Comment from ca.trustpilot.com
Worst casino I’ve ever experienced, they do not like you winning, they take bonus offers and promotions from your account if you win with any bonus funds and bar you from any further promotions, terrible company run with terrible customer service, stay away from all 888 brands. Take note of all the negative reviews on here.
Jack
21 August 2022
Comment from ca.trustpilot.com
My expierence with 888 are rather sad and very unhappy ending! I never wanted to come back and play poker there anymore! Now, i AM ABSOLUTELY POSTIVE CONVINCED that 888 poker is not run on RNG! Im pretty sure about 888poker is this,They dont run random algorithm, they run a very sophisticated triggered alogrithm. It detect card in play, calucate chips of whose in the hands, overall earning on the site, last winning,etc. To determine who win each hands. Those sites( 888, full tilt poker etc) favoured underdog( fish players who made bad call all time and play each hands all time) because 888 need them to come back and spend alll winning on 888 again, that why they are bias toward fish players lol. ITS QUITE CLEVER SYSTEM BY 888. I will give them full mark for that.Now im not beimg BIG HEAD but i do know im very good players and i do know when to fold weak hands unfortunely at 888, you will get punished for that cos 888 expect you to play every hands or otherwise you wil get punished.I Noticed that ggpoker, pokerstar and partypoker posted proof cert of RNG on their website EXCEPT, 888. They are corrupt! I knew they are dirtybag! STAY AWAY from them. I am very disappointed with them cos i expect a high standard of poker in 888 but it was not to be! Far too many inconstience of same hand and too easily Predictable on flop too. This is not HOW RNG is run! SOME1 SHOULD INVESTAGED THIS COMPANY! Of course its very possible they already bought some1 off! Im seriously thinking of writing email to gaming commisoon about 888
Adriana
20 August 2022
Comment from ca.trustpilot.com
Total scam, I wish I had read the reviews first. It literally ate my 2 deposits within a few minutes without any return at all. I closed the account with them immediately.
gina Iraula
17 August 2022
Comment from ca.trustpilot.com
Don’t not waste your money in this scam this is a big hoax you can’t even win here they are only eating your money and no way you can win God help u on this ??????
Laura Lyn Williamson
17 August 2022
Comment from ca.trustpilot.com
This is one awful site , just takes money giving nothing back , I gamble using other sites and its like a nights entertainment, this was just take, take , take , took all my money within 5 minutes , there is no fun in that at all. I have used them before and found the same , this and 777 , do not play any of there slots games you will lose, stick to live show games
Marco
01 August 2022
Comment from ca.trustpilot.com
888? More like ate ate ate. Cause that's all it does. Eats your money again and again and again. Now I never play for more than I can afford to lose, and I get its " highly volatile" but f off with that mouth ebola. I've played for 2 years now and not once have I come away with a win. Yet I've witnessed my own brother winning jackpots after jackpots. 3 times in one month and he doesn't even try. You guys really do have some sort of algorithm that learns a person's way of paying and playing, so you can strip em all of their money endlessly. Rigged like hell no matter what is played.
Richard Osmancik
30 July 2022
Comment from ca.trustpilot.com
This is my 2nd review of this bookmaker. I had an issue previously with verification. It took 2 months to verify my documents. Meanwhile my money were unaccessible. After 2 months I could finally login. First thing I did was to withdraw my money. The process took just two days. This is only positive thing with them. I left one pound there to see if I can bet. Surprise account restricted for betting. I couldn't place even one pound. The reason some mysterious traders decided due to type of my bets or amount of stakes to restrict my account. But support assure me that 888 has nothing to do with it. ? What a joke. I was just placing bets on btts market using £5 stakes. I wasn't even in profit. Piece of advice. Better go somewhere else. This cockroach company will treat you like garbage. I feel lucky that I was able to withdraw my money at least.
Kieran Chapman
28 July 2022
Comment from ca.trustpilot.com
Terrible! The poker game on here is so rigged it’s ridiculous. I’ve never seen such scammed hands in poker in all my life. No matter what hand you have you will almost always lose to some worse hand that manages to hit cards on the turn and river. I get poker has an element of luck but 888 is ridiculous. If you have 4 aces you will likely still lose to someone with a terrible hand who shoves out of position and get a Royal or something crazy. Honestly people stay away from this site it’s worse than PokerStars
Cd
24 July 2022
Comment from ca.trustpilot.com
Poor company to deal with. Beware. Cash outs are rigged. Avoid company.
Tony Gobsmacked
24 July 2022
Comment from ca.trustpilot.com
play this site at your peril
Marc Freeland
18 July 2022
Comment from ca.trustpilot.com
Same as every online casino. If you apply a bonus when first register you will get a win no matter what. After that win leave as they will scrape the win right back and more. If you don't know every online casino does this you are not a gambler. No point bringing it out on the staff that reply on here they are just some minimum wage employee that probably don't even know the ins and outs. All online are the same trust me. If you want to gamble my advice would be to enter a shop as less rigged than that of online.
Matt
15 July 2022
Comment from ca.trustpilot.com
Terrible company, every week I keep getting restricted and asked to send documentation, the same ones every time, fed up so now asked them to permanently close my account, would not recommend site to anyone, there are much better options available
Justin Herbert
09 July 2022
Comment from ca.trustpilot.com
They took my deposit quickly and within hours locked my account. After days of back and forth and sending them all the documents needed they refused to release my funds or refund me and told me to go to my bank.This site is A FRAUD!!!!!!!!!!STAY AWAY!!!!!!
John lyons
09 July 2022
Comment from ca.trustpilot.com
I recently joined this dreadful crew without checking them out on Trustpilot. big mistake.they advertise extensively online making a big splash about their 20dollar no deposit bonus so I fell for it and deposited 20e for which I was surcharged even though the exchange rate is the other way.no mention or sight of the bonus for days. when I enquired about it I was treated as an ingrate and further I'd documents were demanded of me.I realised I had been conned and instructed them to close my account and erase my details.astonishingly, to me, they refused to so, even though not doing so is in breach of the data protection act here in Ireland and a serious criminal offence.I discovered that their boss is Lord Mendhellson of House of Lords infamy and emailed him with the provable facts of the matter. he has yet to reply.maybe disgruntled victims of this truly exerable crew should also contact the good Lord at his office.meanwhile avoid these criminals like the plague.incidentally, Trustpilot should use their algorithms to check the integrity of the excellent reviews of these parasites. my info. is that they came from an external PR company employed by 888
Will parson
06 July 2022
Comment from ca.trustpilot.com
Today they closed the account, verification purposes and refusing to pay £150. I sent my driving licence and 3 months bank statements twice. They are thieves. I’ll not stop or give up until I get my money back.
Stephen Tague
18 June 2022
Comment from ca.trustpilot.com
PLEASW DO NOT JOIN BET 888 THEY ARE A TERRIBLE SITE.Previous experience was dreadful with terrible online support and now they are closing many accounts because they recently received a record fine for breaking gambling laws.Stay away please
Stephen Betts
17 June 2022
Comment from ca.trustpilot.com
Signed up to 888 with the minimum of fuss. Won a few quid with my £10.00 deposit only to find my account had been closed and would only be reopened if I supplied copies of Passport or Driving Licence. There's no way I'm supplying this sort of documentation to a Betting Site. This should have been requested as part of the signing up process. Feel like I've been scammed here.
C
12 June 2022
Comment from ca.trustpilot.com
So far so good, not feeling like ill get my next withdrawal, feel like something is going to go wrong, I hope they prove me wrong
Max Pell
12 June 2022
Comment from ca.trustpilot.com
I’ll be honest I really liked 888 casino but after how they treated my account I would not recommend them to anyone. I self excluded myself in 2019 or 2020, when it came to the end of the exclusion I emailed 888 and they said they would escalate the query then nothing a couple months later I emailed them again and once again they said they would escalate my request then the escalated team said that they would not allow me to return and worded it in a way to suggest it was permanent and could not be challenged (they then blocked both my emails!!), why make me email support for months with the suggestive bait of reopening my account just to shut the door on me? If you were going to ban me (for reasons I’m unsure) why make me wait months just to find out your not letting me back on your platform. You should rename your self exclusion as ban yourself if an account cannot be redeemed if after the term has been served the user cannot get back on. If you are currently an account holder make sure you don’t say you want to take a break otherwise they will overreact and not let you back on.Update: I contacted support (as their bot suggested) still the same response, useless company DON’T GAMBLE WITH THEM!
Gary Lithgo
10 June 2022
Comment from ca.trustpilot.com
I won a large amount, tried to withdraw. After waiting for days to receive i was told there was a max withdrawal, so i re submitted to withdraw that amount. After waiting around a week i had to contact them only to be told i needed to verify account. Sent docs waited another week, had to contact them again to be told quality of docs was no good. Same happened again then i was working in Holland whilst in the EU i used the site and next time i rang to progress withdrawal they said this was an issue and would be investigated. This broke me, i blew the lot 20,000 whilst drunk and continued to empty my bank in self destruct mode. Lowest point of my life, considered some very dark thoughts. How, if i could not use the account in a European country was i allowed to deposit and play another 6+ 000. Still scarred after 5 or so years.
Consumer
09 June 2022
Comment from ca.trustpilot.com
Worst bookmaker I’ve used, they shouldn’t be able to operate. Quick to take your money but try withdraw it and your account gets temporarily closed and fobbed off with excuses an no straight answers. Account still not been reactivated or shut down and refunded as Iv asked, after sending my proof of who I am twice apparently got to wait for it to go to the right department. After reading other reviews I can see they are busy with complaintsUpdate So after their reply telling me to follow the link iv now been told it’s been directed to relevant department an will take another 72 hours! I’m now going to report them to trading standards! They are thieves and shouldn’t be operating
Mark
09 June 2022
Comment from ca.trustpilot.com
pathetic. all this money they spend on tv advertising about free bets, sign up and get a message saying due to an internal decision im not eligible for the free bets, for what reason?! waste of time
peter Banister
06 June 2022
Comment from ca.trustpilot.com
Definitely not worth 1 star!! For 2 months now I have been trying to verify my account and immediately sent all documentation requested. When I complained they closed my account. The balance is £360 and I have been prevented from getting this for over a month. Still no response. If anyone at 888 bothers to read this my account is Tessy128 and I would appreciate some urgent feedback.Update on 21/06: 2 weeks later and no response and still no access to my money. Does anyone have any suggestions? Small Claims Court perhaps?Update 28/06: still nothing and I am unable to access my £360. Well over 2 months now. Absolute disgrace. Small Claims process started but this costs £50. I am beyond angry.
Kabul
24 November 2022
Comment from ca.trustpilot.com
Hi its been more then month I’m waiting for my refund 888 casino is ignoring my email I hope they see and solve my issue £2150 fund was in my account only £60 pound been refunded and I have received a message that the rest will be refunded wire account in 8 working days now it’s been more then a month please forward this issue to the account department and solve it thank you
Hi its been more then month I’m waiting for my refund 888 casino is ignoring my email I hope they see and solve my issue £2150 fund was in my account only £60 pound been refunded and I have received a message that the rest will be refunded wire account in 8 working days now it’s been more then a month please forward this issue to the account department and solve it thank you