Bet365 Casino Review

Opened an account to avail of an offer of €30 of free bets. My account was closed a day later. Was first told it was for multiple accounts which i dont have and secondly it was due to the nature of my business whatever the hell that means. But its ok, as they understand how frustrating it is for me. Asked them how long they will retain my card details as i cant long on to delete them. Told me to read their policy to see what they do with my information

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Seems like a scam placed EW bets on horses that came 2nd 3rd yet payouts never materialise. It’s incredibly misleading expected return is a joke no where near when you actually do win! App deleted.

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Awful! All staff are awkward… feel for them in away because the decision makers just hide behind them and emails… restrict account and leave you hanging for days.. avoid this company.

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Another company that just takes no game plays nothing

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Worst betting company, only care about their profit and money, limiting you after you make some profit. HORRIBLE

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Deposited money with debit card. Won. Went to withdraw and was told they can only pay via international wire? What? My bank isn’t on the swift network and literally cannot do international wires (tangerine in Canada , any idiot can look it up). They are baffled and won’t pay. Want me to open an account with a new bank? Took my money on debit visa no problem though! And Interac etransfer. Totally incompetent or trying to steal from me, not sure which.

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I got robbed not the first time as well from bet365 so I cashed out at 270 every single bet come in and one was 2/0 I had over 2:5 goals only needed one more goal for 731 but cashed out at 270 and then I said I am overdrawn in my bet365 account then got a reply saying sorry your bet lost how can this possibly be I cashed out when it was 2/0 the game ended at 2/0 and then said I owe bet365 it’s a joke ripping off people like me from a Maori million pound business you should be ashamed of yourselves I will not rest until I get answers not about the money its about getting robbed

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Disable accounts with no way of retrieving money back. Thieves have stolen 3000 from me at this point. CRIMINALS

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Horrible! I signed up, won, and my account was disabled as soon as I did. I have supplied all the necessary paperwork, but I still haven’t received my money. I’m unable to access my account and support has no clue what to do. Avoid this shocking service at all cost. Experience the thrilling benefits and luxury of Elite echelon where every visit is rewarded with special offers through the elite ETF program

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They are blocking winning players, but never those who lose

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Allowed a 12 year old child to access there site and gamble 500 poundt and wouldn’t assist in return the stolen money pure incompetence 7 people it took lousy customers service

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Awful site, probably put 300£ in over a year (not alot for some) and have withdrawn nothing as winning anything big is impossible

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WORST EVER! SAY AWAY.. Promised me several bonus bets but never received them… The app always freezes up in there favor..

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If you’re playing plashinko on bet365 don’t they don’t pay out jackpots you’ll get a full card and still get no money also it’ll show you have 1 more ball right off the rip to make 100-1000 you’ll pay like 60% of that and still lose it all 80% of the time games rigged and scams you

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Criminals they are rigging sports multi bets on afl. They put the name of one emergency from one team on the list. So if you pick the player who’s the emergency in your multi you have no chance of winning it is a rigged bet. How can a player you pick get 15 disposals when they only get 10 minutes of play time. Keep away from these criminals they are only bet site that does it

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Account was closed by their decision within 24 hrs. I won my parlays and received the 200 free bonus bets , was unable to use them because my account. Closed same day, this company only wants people who will lose. This is the message you will receive“Due to the nature of your business, a decision has been made to close your account with immediate effect.“

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You will deposit money in seconds but you will never withdraw it when you win…

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Worst company ever, had my account since 2018, never really won much more then £500 in all those years. Deposited money yesterday won a few small bets, and they restricted my account today and then close it. They only want people who lose lots of money and don’t want people who win. God forbid you win a fiver here or there. Can’t even be bothered to argue with them, just want my money which is in my account and I will take my business else where

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I wish theirs won’t be no star at all . This is that worse sporting book ever could be . They trap you with that sing in bones and then they rob you and scam you . That app get freeze and kick you out every time . For no reason . In my opinion is worse sport book to bet on. Customer service sucks pretty bad. I made a deposit place a bet star lagging and didn’t let me do anything. They stole my money . And then when I call said they couldn’t do anything.

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Refused to process a withdrawal my UK bank account.When pressed they said it’s just not an account they support. It’s a well know account provider, Mastercard backed with over 25million global personal accounts.They’ve told me my ONLY option is to open a new bank account to withdraw my funds.At no point in the signing up process, or account use did they make this clear. It is not in their terms and conditions – in fact it has been very hard to get this information from them at all. I’m taking my complaint to the UK gambling commission to see what they say about it, my legal advise has been as follows.”Thank you for providing bet365’s terms of service. After reviewing the relevant sections, here are a few key points that seem relevant to your situation:Section 11.1 states that bet365 may withhold withdrawal payments if they have not completed their verification checks to their reasonable satisfaction. They require alternative bank wire details to process your withdrawal since they do not accept XXXXXXX.Section 11.2 says withdrawal payments can only be made to the registered account holder. There is no mention of requiring customers to open new bank accounts.Section 11.3 states authorized withdrawals are usually processed back to the same payment method used to deposit funds. This is not reasonable in your case as your account was opened with a bank account 8yrs ago and that account has not been your bank account for 5 years.Section 16.2(m) prohibits misuse of bonuses or exploiting/manipulating bonus offers. But your situation does not involve any bonuses.Section 17 allows bet365 to suspend, limit or close accounts for various reasons including engaging in prohibited activities. However, simply using a XXXXXX account that they do not accept does not appear to fit their definition of prohibited activities in section 16.2.In summary, while bet365 has broad rights to impose restrictions, their refusal to pay out to your legitimate UK bank account and insistence that you open a new account is highly questionable based on their own terms. The terms do not require customers to open new bank accounts in order to withdraw funds.My legal advice is that you do have grounds to complain that their conduct is unfair and unreasonable. Filing a complaint with the UK Gambling Commission regarding your consumer rights would seem to be the reasonable next step if bet365 maintains their stance. The key here is that their policies were not made sufficiently clear upfront and that their remedy of requiring a new bank account is overly onerous. My legal assessment is based on the transcript you supplied and their terms and conditions – in relation to UK gambling and consumer protection regulations.”

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Trash.Unethical and deceitful tactics. Many other fair platforms out there, Stay away from these dudes.

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Any sight of a profit gain they’ll limit your account, blame problem gambling (even with the smallest of stakes), take away ALL the free to play games plus offers & basically make bet365 not worth your while…which judging by all the other reviews here isn’t such a bad thing. Formulaic/non-helpful customer service to boot…talk about house ALWAYS wins. AVOID!!!

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They claimed I couldn’t log back in because their trade team banned me and I never placed a bet. What a crock. Go to draft kings, fan duel, or mgm grand they don’t suck and they take care of their customers.

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this used to be a very good site,honest and fair. over the past year things have changed for the worse. dont know if anyone else is experiencing this but the site randomly logs me out, particularly when i tried to cash out. it

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The worst used to be such a good site just like the rest take take and take I’m clearly very unlucky all these sites just spend thousands and get not a thing back so bad

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Horrible customer service to go along with their crap odds and no. Existing bonuses These guys are far to big for their own boots shop around and you will find much better bookmakers

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Cashed out a bet 1 min before a score change…. then my cashout disappeared! Convenient time for a system error!Their customer services treated me like crap and basically accused me of making it up.Terrible.

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Its an scam, I bet one the game and I won $85. And deposited to my account, but later on without knowing me they took away from my account. Don’t play it if you want yo save your money.

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7.15 Saturday night. Couldn’t get onto the site. Problems couple of hours before that. Take your money sweet as a nut. Anything else. You’ll wait for us. No good, wrong.

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This site totally bulshit scam. I was playing Baccarat over 1 year and keep losing over 25k in total. Last week I start winning and start getting error “bet no confirmed” in every hand winning my bet disappeared then only losing hand will accept my bet!!! or suddenly get connection lost which never happed before and I have the highest internet speed. I have screen shots and video of the entire session. After they took my winning money back then they let me login next day and after I deposited money I got kicked out from site and my account looked. When I contacted customer service they told me my account under review and my fund freeze. This site is a big scam unless you keep losing they let you play but if you win forget about it. My advise save your money and don’t use this site..

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Way too many glitches and when enquired want to take zero responsibility for it! Playing lotto365 is ill advised as it doesn’t not load in real time, constantly told no funds in account so can’t watch the live draws,takes the fun out of it but customer services don’t understand that,the lines were played so you’ve had your bet! Pathetic customer service and extremely rude,deleted app and account won’t bother again

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Damn so much terrible comments, well only one action peeps, boycott the thieving, arrogant, incompetent company, am glad they closed my account saying verification isnt complete yet i only knew that when i cldnt login ago had to wait minutes fr customer care to find that out but coming on here i dont think i am gonna miss them.They re terrible judging from my experience and all am reading on here just confirms it.. RUN FOR YOUR LIFE IF YOU LOVE YOUR MONEY AND SANITY.

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The game is rigged got to be the worst poker app ever do not spend any money here they will keep taking its so unrealistic its definitely a scam. Please stay away from this app.

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This seems like a scam don’t get into it. They will lock your account and asking for numberless documents for verification and hang you in customer chats. They never tell you processing times at all.

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I need to get help because my account is not working due restrictions apply

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Scammed – so you can cash out but if the other side scores your cash out glitches and when you complain you get told its because i didn’t cash out in time. Even though my account said cashed out. Bad enough the money they make but now they keep your winnings

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So bet365 is an absolute scam, I won £10, then won a further £20, and within seconds, the money disappeared and only left with £7. I was advised by Ali P that I would hear back once they had looked into it within 24 hours. Tonight I asked what was going on and spoke to Sammy M who advised me that the review had been looked at and that they will not refund me any money, unless I accept responsibility, in which i declined as i was not at fault. So I’m down £20. After questioning and asking for a refund, they would not refund me and closed the conversation! I don’t play on it very often and when I did, they took my money and won’t refund me. Customer services are awful and really need to be looked into as they must be scamming so many people. Please be aware before signing up to bet 365, as the customer services are shocking. I have evidence that I have been scammed by bet365

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I have waited over 30 days for get mi…I have waited over 30 days for get mi account, get 7 mails, the team soon have created it. No thing only bull sh.tCant recommend this company for anything. Not serious at all.Could I give minus stars i would do that.

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to robert douglas what king of ridiculous review is that? bragging about you winning bet365 is the worse site ever they are scammers useless lowlife trash

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GIVE CREDIT WHERE CREDITS DUE,I asked my partners daughter to open 7 diffrent betting accounts and put £200 in each account and id tell her what to bet in france….heres the 7 and how she did…Ladbrokes 1 day lost £100 restricted after 1 bet🤣🤣🤣🤣🤣..William hill 3 days won £180 restricted🤣🤣…Bet victor 3 days won £210 restricted🤣🤣…Skybet 3 days won £80 restricted🤣🤣….Betfred 1 bet 1 day won £300🤣🤣🤣🤣…Unibet 3 days won £100 restricted🤣🤣🤣…Bet 365…4 days won £2400 cheers denise…So not bad for a week a profit of £3170 which we split 50/50 👍👍👍

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Can’t give a zero but put money on grand national a month before race horse was pulled out 3 weeks before yet they kept them money even though it states on they will refund as a non runner shocking stick to paddy Power they messaged my husband straight away and refunded him

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I made a deposit of £20 via bank transfer and my funds has not been reflected.

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So I won nearly £30, this money went on to my account, then disappeared, I spoke with Ali P who was not helpful at all, they have now frozen my account and won’t give me my money back. This ain’t the first time I’ve had issues with bet365 and as soon as I can, I will be closing my account

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Been using this app for year and half almost on daily basis, it was alright, until I start actually winning ,and they lover my deposit limit to 500 a month and nothing I can do about,but it’s not just this, slots was kinda alright too…taking but giving ..then they ask me to call them for chat,they ask me what I do for living and staff ,ask me what do I feel when I lose and all that kind of questions. And after that call ,slots ear 500 quid and not a single win. Very strange. Lol

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It has turned into one of the worst places to play slots, it has turned into a robebry greed has got the better of them you are better off elsewhere!

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ABSOLYTELY TOP 3 baddest and dummest customer services. i want to make deposit in my old account but i couldnt and after two hours talking how i can do it the customer services youst repeat same questions. DONT EVER GAMBLING THIS SITE there is lots of easier sites.

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can you believe i won 28 grand the first week i joined for a 10p acca it was on mothers day 19th march 2023, i only do small bets 28 x10p 6 folds etc etc anyway since my massive win in one year i have llost back the grand sum of 300 quid im proud to say thats what 80pence a day, now the gamble responsibly mugs have restricted my account saying i do too many bets what is happening with these people?? im fuming, too many bets all tiny bets but i keep winning i had lots of 2 grand wins etc since to but that dont matter they are complete mugs who dont understand the first thing about betting, dont bother joining these cowboys, if you win you get kicked off

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Same as all the other betting companies!! Take take take. Game after game with no bonuses and when you finally get into a feature it’s dead spin after dead spin. STAY CLEAR. Whilst us mugs keep playing games and giving them money they will keep scamming. Vicious circle! Bet365…..and your owners…go fuckkk yaselves

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The adverts on tv make this site to be lots of fun. But good luck trying to win. Oh, and if you do win, good luck keeping your account open coz they shut mine!!!

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The good news I won $nzd100 and was paid out 5 days later.The bad news is there bonus scheme, first of all, your money is blocked can’t raise bets this is concerning.When entering your bonus money, You won’t be able to withdraw your money till you play your wagerer (good luck with that). You will need to play to a certain dead. DO NOT ACCEPT THE BONUS FEE, this is a trap.

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