Bet365 Casino PLAYER REVIEWS(1015)
Jesse Reynolds
22 March 2024
Comment from ca.trustpilot.com
This bookmaker is the worst of the worst. They restrict your account when you win. Their customer service is hopeless, they f#$k up payouts all the time, all correspondence with them is generic responses, if you even get a response. Avoid them at all costs.
Mr Gittings
22 March 2024
Comment from ca.trustpilot.com
Another rubbish site take take take never give... i joined these to test them and yet same as all the rest so closed my account.
Madrid Fan
22 March 2024
Comment from ca.trustpilot.com
Bet365 are the worst company in the history of mankind. If you win more than £10, your account will be restricted to a £5 maximum stake.They are far-right scum who do not wish anyone to win. Best to AVOID!Why lay odds / post odds is the punters cannot select them?
Teebee
22 March 2024
Comment from ca.trustpilot.com
Another site that just takes take I don't no what is going on but absolutely no wins at big bets nothing someone really needs to look at these gambling sites and thar age of gods roulette that on all gambling sites it just doesn't play or pay out no bonuses at all this site is absolutely fix so is betfair unbelievable
steve
21 March 2024
Comment from ca.trustpilot.com
I do not trust these people , i cashed out a bet at half time , they then at full time reversed the cash out saying they made a mistake !!!!!!!! . This is not the first time they have done this , if you make a bet you should honour it especially a multi million company.
Andrew Farrell
20 March 2024
Comment from ca.trustpilot.com
I used my debit card to deposit instantly with no problems. When I want to withdraw they say they they don’t withdraw back into my debit card. I gave them my bank details and they refused to deposit into my bank account. I will not deposit again until they fix the issue and pay me what they owe me.
Stuart
20 March 2024
Comment from ca.trustpilot.com
My account was closed on joiningI joined it today and my account was immediately terminated by themReason -"Due to the nature of your business, a decision has been made to close your account with immediate effect. "I am not a business I am an individual person.I wish I had read these reports on Trustpilot first before trying to join.I would give no stars if I could
Anthony Claydon
19 March 2024
Comment from ca.trustpilot.com
I used Apple Pay to deposit instantly with no problems but when I want to withdraw they say they they don’t withdraw to my bank. I gave them two other bank details and they refused and told me to get a new bank. I said to them, if I can’t get alternative bank details does that mean you steal my money and they couldn’t answer 3 times and then they ended the chat. Scammers, if they are not tryng to scam your money then you are probably not profitable and if you are not profitable then why are you betting if you won’t get paid out. I will not deposit again until they fix up because you are a guaranteed loser at bet365. They are holding my money frozen and won’t withdraw to my bank account or credit my betting account
Eric Petrilli
19 March 2024
Comment from ca.trustpilot.com
After playing more then 8k in the casino slots it gave me the spins twice and gave 21$ lmaoo huge scam
Rachel Leigh
17 March 2024
Comment from ca.trustpilot.com
The first time ever I got 3 correct on the 6 score challenge and expected to win £5000 as advertised, only to find out I’ve only won £2 split between how many thousands more, you really need to be more clear on the rules, absolutely shocking
Neil Pretty
17 March 2024
Comment from ca.trustpilot.com
Bet 356 have just been showing the team I picked to win 2 1 on the scores and then after no apparent reason put the score to 1-1 robbing dogs never using them again they need to be fined or taken off the site they Rob you
Felix
16 March 2024
Comment from ca.trustpilot.com
one of the worst company, account get closed for no reason, AVOIDDDD
Ben Hodgins
16 March 2024
Comment from ca.trustpilot.com
The worst app can't make bets it lags doesn't work🤬🤬🤬🤬 can't make a withdrawal avoid at all cost¡!!!!!!!!!!!!!
Travis Ness
15 March 2024
Comment from ca.trustpilot.com
They don't have any problem taking money but what a fxxk around paying. Walking away what a joke
Justin hunstad
15 March 2024
Comment from ca.trustpilot.com
One a small sports bet for $131. Account is verified and submitted a withdrawal for bank wire. 1-5 business days.Been 5 days and have not received anything yet.
Parks Jung
15 March 2024
Comment from ca.trustpilot.com
Don’t use bet365 ripoff I asked for a payout they sent me a check with no bank name on it. I try to contact bet 365 they just ignore me. This happened when they was off shore sports book .
wayne lloyd
15 March 2024
Comment from ca.trustpilot.com
What a joke i don't get the free spins on Friday anymore because of safe gambling thay said but if i deposit 10 i can get 10 free spins you can't write it shocking
Mark
13 March 2024
Comment from ca.trustpilot.com
Can get best odds at 8am at my local.bookies same as 365 but unlike 365 i get treble odds at bookies not even double at 365 so not very lucky in comparison! No best price day before! No 4/1 offer on televised races as before just keep taking more away until youve lost your edge
Jo Be
12 March 2024
Comment from ca.trustpilot.com
DISABLED DISCRIMINATION! LAW BREAKERS! PURE EVIL! NASTY!Bet365 hate disabled people and will exclude you from their site.Website always crashes every high profile horse race meeting. I rang to report the free games were all returning errors. I only have pence in the account. My mate's account error too. My max bet ever £10. Hasd the account years.Terms and conditions say an account can be suspended for suspected prohibited activities.No. John says they are suspending my account because I am disabled.Wow.Bet365 better be calling me back tomorrow, account reinstated, massive compensation for the three hours abuse they subjected me to. Ruined Cheltenham. Ruined my day. Nothing will make it up to me, but if they say John has been sacked, I might feel a little better ... Where do they find these disabled haters?Why is there no management control?Contracts can just be breached?There is no law?Section 20 Equality Act is breached by having no telephone and making me do chat!
NA
12 March 2024
Comment from ca.trustpilot.com
This company took £20k on one account, after exclusion I opened a new account and easily bypassed their system putting in another £10k.Their poor safeguards and code of conduct are happy to turn a blind eye and complicit in extracting more money from excluded gamblers. To conclude this, I tried to log in after nearly 5 years of not using their site and was permanently excluded.Their agent "Zhak D", produced the most generic scripted trash I've ever experienced in online customer service chat. I'm not sure if it was AI or an actual human, either way pathetic.
Raymond Williamson
12 March 2024
Comment from ca.trustpilot.com
Trying to use bet credits no joy glad only put £10 pounds in the account you learn by your mistakes
Robert Douglas
12 March 2024
Comment from ca.trustpilot.com
These are amazing...Did anyone see the lad that opened an account with Bet£3.65 He had a crystal ball and bet 2 winners and won £30 got the email that these lot where closing his account due to the nature of his business(What they mean is we cant win enough from you if your having £2 on a race 🤣🤣🤣) These lot only want mug punters or punters that cannot win in the long run....P.S Bet£3.65 reopened his account after pressure from the newspaper who printed it(That has to be a first🤣🤣🤣)....ANY EDITORS OUT THERE THIS IS NORMAL PROCEDURE ASK BET £3.65 HOW MANY ACCOUNTS THEY RESTRICT OR CLOSE IN A WEEK....ID GUESS ITS IN THE 1,000s👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
David Page
12 March 2024
Comment from ca.trustpilot.com
My Experience here is not great. Meager games or player base (Active not registered). Not a big spender 40p to £1 wagers i just enjoy the ride generally. Here it just seems limp. Maybe 1500 over the year since i been playing here. Alot of time winning back what you deposit, rinse repeat a few times in a session and then its like flogging a horse. Quite a few drop cash games where items sit on reels blocking any wins unless you get the collect or unlock or a certain reel, or line up 4 horizontilly in 3 spins. Odd win lines on alot of games. Must have figured out the maths on that to make it as difficult as poss. Been clever in what games they have on this site
Gerald Smith
11 March 2024
Comment from ca.trustpilot.com
Everything was going well with this site till all of a sudden when I went to make a withdrawal after a $2300 win on the Superbowl the bank wires stopped making it to my bank. Nothing had changed with my banking details yet these crooks keep saying my banking details were wrong. This has been going on for weeks now.. I can't get my money from them.. made a complaint to the BBB and they say they can't find the company. Next I will go to the UK Gambling Commission and make a complaint. Stay away from this site.. no sence making bets if they won't give you your money.
Gregory Porter
11 March 2024
Comment from ca.trustpilot.com
This website is the only website out of betway, stake, poker stars, and jackpot city that actually pays… I have lost thousands and thousands on each of those websites and bet365 has paid me back almost every time and I love sports betting on here they boost your parlays and create them for you. The only gambling website you should be using because every other one is rigged beyond belief
lee knight
11 March 2024
Comment from ca.trustpilot.com
I have used bet365 for years. However, I was very disappointed with the company this weekend. I took part in the free bet offer - 6 score challenge.I got 4 games correct out of 6. After the 2nd game it said only 3 people got it correct. At this point I got the first two correctAfter the 3rd game it changed to <1% which I thought was strange. Why is it not telling me how many people now? At this point i had all 3 correct after the first 3 gamesAfter 4 games i still had only 3 games correct. However, it said only 68 people had 4 correct. This game being villa v spurs which was 4-0! Finally i got the 6th game correct meaning i had 4 correct scores. Then it went up to 493 people got it correct. When I have questioned it they are not prepared to discuss it further with no clarification at all. I shared photos with them but still nothing. I have asked for numbers of participants? The numbers are being created to prevent having to pay out the customers. Why can they not share numbers with me?How many took part?How many got 2?3?4? Why are you only sharing the 4 correct? Its happy to tel you how many people got 4 or 5 correct…why cant they share this information with me!!Why using %….this prevents people to work out if this is legit.
Joseph Roo
10 March 2024
Comment from ca.trustpilot.com
Gremlins Gremlins Gremlins Pop Ups Pop Ups Pop Ups WEBSITE NOT TO BE TRUSTED !!!!
LC
09 March 2024
Comment from ca.trustpilot.com
Rigged rigged rigged as all these betting sites. You cnuts should be shut down. Making millions everyday through their rigged games. Those who do checks of your games( if they ever do) are in on it as well. Obvious backhanders. Fcuk you
Steve hCustomer
09 March 2024
Comment from ca.trustpilot.com
Avoid this company, the worst bookie out there, totally corupt
Cam
09 March 2024
Comment from ca.trustpilot.com
I'd prefer to give 0 Stars. I was never able to even place a bet with my initial deposit as the app wasn't functional, but nothing rivals my inability to get my $500 deposit back. Bet365 wouldn't simply credit the credit card I used, they made me provide banking information so they could wire the money. I provided this information twice over the last 2 weeks, but received nothing. I am currently trying to escalate the complaint through the company and I have no idea what I might need to do moving forward. I may need to file a lawsuit. This isn't just the worst sportsbook in existence, it might be the worst company in the history of humankind. If a sportsbook won't honor withdrawals from your account, they're no different than a beggar on the street....and I'm starting to think that Bet365 is just that! Don't expect to ever get your money out of this company.
Consumer
09 March 2024
Comment from ca.trustpilot.com
Moved from Bet Fair only to be disappointed by this lot. Online experience is appalling. Just want simple easy to place bets. Not remotely interested in Asian Handicaps what ever they are.Rubbish user experience, not clear and too complicated.
Amigo Amigos
09 March 2024
Comment from ca.trustpilot.com
They closed my account without warning. This site is a scam. Everyone should be careful and beware of this site. It is a scam.
Eddie T J Naylor
08 March 2024
Comment from ca.trustpilot.com
Every slot tonight as per usual has been take take take ive played various slots and the only outcome was dead spins poor bonus rounds and annoyance you do not stand a chance greed 365 should be the name change.
SPECALIST
07 March 2024
Comment from ca.trustpilot.com
The worst betting site! I choose to stop for some months and then when I tried to open my account again the ask me the reason and they didn’t open it, since their guidelines wasn’t correct, like what? I choose if I stop or not you will not force account to close it or not…
Carlos Lubrano
07 March 2024
Comment from ca.trustpilot.com
Worst customer experience in long time, for more than a month still verifying my document and all I get is ways around to same starting process and automated response, what a joke!! Is there human being outthere? Or supervisor?
Eddie T J Naylor
07 March 2024
Comment from ca.trustpilot.com
i think slots are well and truly dead now when you have four back to back bonus rounds that are just x4 it kills it for you greed here before any fun is given sad.
Pfil32
06 March 2024
Comment from ca.trustpilot.com
Do not use this company. On two occasions I have used the cashing out facility and not been paid. I recently placed two bets which were not acknowledged on the “My Bets” part of the app but the money was taken for both. Customer service said the bets were placed but I only have there word for that and could not use the cash out facility if I wanted too. Judging by the amount of negative comments I think this company should be investigated. have closed my account.
val costello
06 March 2024
Comment from ca.trustpilot.com
B365 have fallen off a cliff y regards to the way they operate and treat their customers. Have been a customer for 10+ years never any problems. Now, all of a sudden there is nothing but problems you can only deposit so much. You can only bet so much even had the cheek to ask me to send in payslips and end of year account. Have no choice, but to go blackmarket, no restrictions, no problems and after six months no problems with withdrawing. Exchanges are also another option.
Mr peter Smith
05 March 2024
Comment from ca.trustpilot.com
Worst ever experience from customer service after a non runner. Would highly recommend never to use them
Venee Sierra
04 March 2024
Comment from ca.trustpilot.com
Scammers. I placed a $10 same game parlay with +5000 odds and a payout of $510. I WON! But my entire bet was voided seconds after it hit because one of the players was voided. (They never entered the game once or were even at the gaming event, ruled out before game time). It was super crushing to see my biggest win yet be taken from me right before my eyes. The House Rules and Same Game Parlay rules state that if a leg on a bet is voided, then the bet will be recalculated and paid out accordingly but customer service states otherwise “based on their rules on their website”. This is just a way for them to not have to payout their bettors. I used this platform for less than a week before this happened. I do not recommend this betting platform to anyone. You’ll regret it.
Daire Burke
04 March 2024
Comment from ca.trustpilot.com
Disgrace of a company. Cash out doesn’t work a so called ‘benefit’ they call it. Horse racing cash out does not work and the customer service are not only unhelpful they’re rude. Everyone just use paddy power these lot are a disgrace and will treat you like animals!
Marius Radu
03 March 2024
Comment from ca.trustpilot.com
blocked for no reason! after i had a self exclusion period of a few months at them they decided to never reopen my account EVER! no reason given .. so not a trustable website!
's Ridgley
03 March 2024
Comment from ca.trustpilot.com
Just joined a few weeks ago spins very empty, set deposit limit but it won’t let you deposit limit you have to do it in intervals. Games get chucked out with error message. No withdrawals so can’t comment on that. Don’t think will be using anymore as there deposit system is not very good I don’t want to deposit in intervals. Set a limit over 7 days but I deposit once then have to wait an hour to do it again don’t get it and empty spins take the fun out of it.Put last £10 in and self excluded as couldn’t fine how to close account. Wont be back sadly.
PAN MARUDA
02 March 2024
Comment from ca.trustpilot.com
They use to be best webside , now they rubbish like coral or skybetthey block me after 30 day’s since I open account .When I complain Some „Menager” say’s that he don’t see any problems and my account remains block.
Sarah
01 March 2024
Comment from ca.trustpilot.com
So I signed up yesterday. Deposited £50 and won £190. Withdrew no problems. Today Deposited a tenner,won £60 and all of sudden my account is restricted 🤔. Go on live chat,and they have closed my account. Ask for a reason and they put the terms up blah blah blah 😒. Seems to me this "casino" is a bit of a sore loser 🤣🤣🤣
Tai
01 March 2024
Comment from ca.trustpilot.com
Loyal customer who never had any issues, until they decided to not pay my withdrawal of the funds I won. Worst experience ever! Being told to wait week after week and being passed around by about 20 members of customer service. They then tried to say they paid the amount and deny my constant pleas to investigate further, numerous emails and nearly month later identified they didn’t pay me. I asked for some kind of compensation or gesture in mind on my account and still nothing! Awful company!
Eddie T J Naylor
01 March 2024
Comment from ca.trustpilot.com
For a company whose director takes millions, the slots support this deposit and find out for yourself terrible.
Katie Kara
01 March 2024
Comment from ca.trustpilot.com
So my account was closed for no good reason. For 3 months I was advised my their customer service team to send my bank cards and bank statements everyday I enquired on the progress. After 3 months they closed my account and told me to send my bank details for them to transfer my remaining balance. After doing so, now the want me to send also my bank security details and also my branch where I bank and my branch code apart from the swift code. Very suspicious of this site. Huge scammers I'd say. People should refrain from sit
Michael lawrence
29 February 2024
Comment from ca.trustpilot.com
Bet 365 European roulette is rigged do not play it! I think its disgusting how a company like this is allowed to get away with cheating. Your app is a disgrace
Kenny
22 March 2024
Comment from ca.trustpilot.com
Placed a bet around 7 months ago based on teams to be promoted . It was recently cashed out but bet365 refuse to admit to technical error and say the cash out stands. This bet has only started coming well recent weeks, fuming, back to sky bet for me away from these thieves!!
Placed a bet around 7 months ago based on teams to be promoted . It was recently cashed out but bet365 refuse to admit to technical error and say the cash out stands. This bet has only started coming well recent weeks, fuming, back to sky bet for me away from these thieves!!