Bet365 Casino PLAYER REVIEWS(1012)
Matthew Norman
12 January 2024
Comment from ca.trustpilot.com
Trust me I have been playing for years on same game. This site has the WORST scatter bonus's out of all uk sites. Stay clear just use other sites! You'll never win big here
أخت
12 January 2024
Comment from ca.trustpilot.com
With best365 you’re just betting away your time and energy so much potential wining after so much attempt I could remove all the money with the help 7102.pl gave me
Alexander Muller
11 January 2024
Comment from ca.trustpilot.com
Don't play on this site. I will lose for sure $ 200 after I read all the bad reviews here. My account was very fast verified but it seems only for deposit. Once I tried to withdraw they started asking for more verification documents. It is a big cheat they don't request all the necessary documents before you start gambling. They will start asking after you made a withdrawal request. Then I couldn't request for withdraw to my credit card back only to my bank account which would take long time. Further more they even don't have a live chat. Also it is not possible to upload residence proof documents like rental contract. Their system blocks the customers to verify correctly so they will never cash out. I would like play poker on this site and put tons of cash on it but after this first experience I will just stop and leave. They will steal my 200 bucks but they will not get more anymore.
Ian
11 January 2024
Comment from ca.trustpilot.com
Forget this site. I can bet all-day long and never, ever, come out on top. Cancelling my site today and joining a much more reputable company that has a much higher grading, that many of my friends have joined and received a much fairer winning experienc.BET365....…..numerical change required. BET666
Phil
11 January 2024
Comment from ca.trustpilot.com
Do not trust any of their betting offers, they bury details in the terms and conditions ( not the shortened version, but the long version which you need a lawyer to translate for you! ) and then claim ignorance. Their customer service is non existence!
Rob J’s
11 January 2024
Comment from ca.trustpilot.com
Worst betting app! Had a $150 bonus bet and placed a $150.00 bet on a 5 leg parlay For $1800.00.One player got voided because he didn’t play. The pay out then stated the bet went down to $1350.00. The 4 players that did play all hit. After the game they said that since the 1 player got voided they had nothing to go off of to recalculate the winnings. It’s weird to me that the payout clearly changed from $1800.00 to $1350.00 after the voided player. I know for a fact that if one of the 4 players that did play didn’t hit they wouldn’t of gave me the $150 back. Scammers for sure worst betting app by far.
Adrian Quirke
10 January 2024
Comment from ca.trustpilot.com
A disgrace of a company, I had placed a bet from there in play feature and 3 of the legs won but the fourth I selected changed as I was doing my bet to one starting 15 minutes afterwards which should be impossible. When questioned I was told under no circumstances would they do anything about it. They are a scam and a just ripping people off. The amount was very small so I'm not sour about losing my stake just the fact they simply won't do anything about it and it was in fact there fault and not my own
Adam Wasilewski
10 January 2024
Comment from ca.trustpilot.com
Rubbish. Don't play. You will loose your money. I lost 450£ since Xmas.There's no way to win anything. If you win any they will get it back next time.Same as william hill bunch of thrivers.I hope ceo of this rubbish company can sleep at night.I wish all the worst!!!!!
Mark Fletchet
09 January 2024
Comment from ca.trustpilot.com
I used this site for many years. Never had a problem until now. Got a progressive slot maxed up ready to pay out big as I've put a few grand in to achieve it. Bet365 have deleted my account so I can't get on it. I can't even go on a friends account as it is maxed to the player. Naughty, thieving, scum site.
Man on earth
09 January 2024
Comment from ca.trustpilot.com
New Year's Eve they closed my account with some money left in it.New Year's Eve they closed my account with some money left in it.Πρωτοχρονιά μου έκλεισαν τον λογαριασμό με λίγα λεφτά μέσα.New Year's Eve they closed my account and with some money left in it.Πρωτοχρονιά μου έκλεισαν τον λογαριασμό και με λίγα λεφτά μέσα. I was a customer for over 10 years. They didn't give me any explanation. The same in live chat. Tales of Halima! They were looking for it, he says, and would reply to me in 48 hours. Of course I never got any response. Obviously the company has nothing to do with the wete past and does not want winning players. Only as long as they take your money, everything is fine!
Mitch Malchow
08 January 2024
Comment from ca.trustpilot.com
This site is an absolute joke almost impossible to get a withdrawal as I had tried for almost two months of the go around with no success. They gladly take it but don’t want you to make a withdrawal. Do not play this site!!!!!!!!
Rob Ward
08 January 2024
Comment from ca.trustpilot.com
Been with BET365 for a few years now best around imo never had any bother with bets or pay outs ever. i get all my free bets every month just can't believe all the negativity but everyone has a opinion. by far the best around.
Danny O'Grady
08 January 2024
Comment from ca.trustpilot.com
App is crap lost lot money cause app keeps crashing scam app don't use go to betfred much better don't crash and fcuk up all ya money place money win money then the original stake back in account surely must be a law bout this trading standards been informed for scamming people must be shut down poxy site
john
08 January 2024
Comment from ca.trustpilot.com
Fake controlled slots 1.000 plus spins for 5 days in a row on sme slot machine to win nothing at all or even hit 1 slot bonus round has to be controlled ? the is such a thing as rtp what is return to player over a long session of play on the same slot but at 365 this dont happen at all . Am getting more like 10 to 15 % rtp and not 96.7 % as slot says . Now am unsure if 365 is accountable for this or if its the game provider blue print gaming but what ever way you look at this its still foul play no slot takes 5.000 plus spins not to even hit 1 bonus round and the fact that if you do hit a bonus round it still can pay so little so if you dont have a chance of hitting a bonus round then what chance do you have of winning
Shauri Yako
07 January 2024
Comment from ca.trustpilot.com
Turned $70 to $1200 over 3 months then they limited my account could not place a bet that could win more than $20 after three days of winning within their limits they further restricted my already limited account. I cant win more that $10. Its as if the UK is a banana republic and no laws exist. How can this be allowed to happen?
Bet man
06 January 2024
Comment from ca.trustpilot.com
I placed a number of bets on bet365 including a 250/1 bet builder. This bet builder won at had a return of £1255. When I went on the app to cash out my winnings, the bet had been cashed out and my £5 stake was in my account.After questioning this to customer service team they said I cashed the bet out and refuse to pay me my winnings. Worst betting platform Iv ever used and will rob you dry the first opportunity they get. Avoid at all costs
Darren Harris
06 January 2024
Comment from ca.trustpilot.com
I placed an each way bet with bet365 and my horse came 3rd…it was settled as a “lost” bet even though it paid $9.50 for a place ( 3rd) …I called and told them what happened and they said they would send it to the appropriate department “for review”…I explained the horse came third …they said “bets are taken by humans but settled by computers or bots…I said it’s a clear payout bet as I got a third…they said we will have to review it and became hostile…ahloe$
Oki Doki
05 January 2024
Comment from ca.trustpilot.com
They closed my account because my verification. I send my passport, driving licenses etc adress proof.
Peter Wilkes
05 January 2024
Comment from ca.trustpilot.com
Paid the required deposit on the Liverpool Newcastle game and the promotion was £5 free bet every goal scored up to £25. Six goals scored so I should have been credited within 48 hours. Of course, the free bets never came through and trying to get an answer out of these people is almost impossible. You lose the will and just let it go,which is probably what it’s set out to do. Crooks
Eddie T J Naylor
05 January 2024
Comment from ca.trustpilot.com
The Wild Life Extreme slot do not play it, it takes your balance and gives you nothing but pennies do not understand how these slot providers get away with it.
laura HASKINS
04 January 2024
Comment from ca.trustpilot.com
If I could give no stars that's what it would be I play a couple of casino's but never this one again seriously don't waste your money go play tombola much fairer site
j.n
02 January 2024
Comment from ca.trustpilot.com
I placed £10 @ the required odds on the liverpool v newcastle game last night & they " promised" to credit???? A free £5 bet for every goal scored up to 5 goals £ 25... i have been waiting ALL DAY to have credits applied to my account & to my horror, because i cashed out ( the offer)???? Doesnt apply... these bookies are absoloute thieves & i they are in the scrap bin.. i will get my ( 25 pound) free bets back in time. Goodbye u crooks!!!!!
Edward Johnson
01 January 2024
Comment from ca.trustpilot.com
I cannot place a bet. Site says it cannot confirm my location. But ! Did accept my deposit. I cannot place bet or withdraw without you confirming my location. This has been a constant problem
gaza baza
31 December 2023
Comment from ca.trustpilot.com
total crap website..Never win other websites at least let u win some here u like puting money to deep hole :D deleted account with this thiefs will do chargeback aas weell coz its scam :D
Niall
30 December 2023
Comment from ca.trustpilot.com
I'd give this company zero rating if I could. I had my account closed some 4 years ago and wanted to discuss opening a new account with them. They've advised I have permanent ban and not able to open a new account. They added that the decision cannot be reversed. What sort of support is that?Companies like this prey on the poor and the government allow it.
MKC
30 December 2023
Comment from ca.trustpilot.com
They let you win at the start pulling you in to bet more, but at the long run they will always win as its all rigged, I thought all the reviews here is trustpilot were fake but, trust what they have to say and stay away from this. Take it from me, they will eventually win.
Michael
30 December 2023
Comment from ca.trustpilot.com
Absolutely terrible slots. Never get bonus or feature on any game. Better online slots out there. Read all reviews save time and money.
Aiden Elliott
29 December 2023
Comment from ca.trustpilot.com
I signed up for an account and before I could even do anything my account was restricted & I couldn’t place a single bet. Physically couldn’t use anything. They then don’t let you completely delete your account for security reasons.
Charles Able
29 December 2023
Comment from ca.trustpilot.com
So i won a bet one on my parly was viod so the viod tje whole bet dint give me yhe differt what a ripofg
Alexander Moylan
28 December 2023
Comment from ca.trustpilot.com
Most rigged casino ever, compared to all other casinos I play it never bonuses. It just eats they have manipulated the slots. Stay well clear I'm closing my account
gordon Thomson
28 December 2023
Comment from ca.trustpilot.com
I registered with bet 365 and Deposited £10.There were restrictions placed on my account before I even had a bet. Trying to contact customer services was impossible. One star is too high a rating .I hope that a Labour Government will nationalise all gambling so that the people of our country benefit from the revenue made.
lucas savill
28 December 2023
Comment from ca.trustpilot.com
Awful company and horrible customer support They froze my account after winning £20 They ended up not letting me withdraw my money and shutting my account
nikolaos bagklaridis
28 December 2023
Comment from ca.trustpilot.com
Got blocked because apparently I spent 30 hours logged in and it’s like 3 days that I can not unblock it. The costumer services saying they will call me shorty but 3 days is to short for the apparently. Horrible experience.
Patrick R
27 December 2023
Comment from ca.trustpilot.com
Bet365 software has a glitch where you get your account frozen and they can’t even manually pick cash out option when available causing you to lose your bet.Worst yet customer service denies this is a issue
Paul Bunton
27 December 2023
Comment from ca.trustpilot.com
Worst betting app on the market. Always freezes, so slow sometimes a game will finish before you can even get a bet on. Total shxte.
Alexandru Ene
25 December 2023
Comment from ca.trustpilot.com
For those who want to report these scammers, I have found a page called (ASKGAMBLERS) they help you recover your money from the casinos by reporting them and they make everything easier
Brent Gay
25 December 2023
Comment from ca.trustpilot.com
I had made a bet on tennis that appeared to have won and gave me the option to cashout so I can bet and not have to wait for the bet to settle. I notice the match has still kept going as there was reversed call but my money was still my account and there was no outstanding bet to look at in case of cashout so I thought I was ok. I then notice my money from my account I wagered is gone. I noticed the bet I made would’ve lost but I cashed out and didn’t even give me an option to cashout again during the match after the call was reversed. This site glitch not only cost me money but their team doesn’t care about good faith. They care about getting money is anyway possible and don’t care about their customers. I would suggest FanDuel as I haven’t experienced any site glitches and better promotions. If you have bet365 I would delete the app
Ladd
24 December 2023
Comment from ca.trustpilot.com
Why is this site even allowed to stay online? So many complaints about customers not getting paid their money. Why aren’t people getting together and suing this company for theft? Because clearly they are stealing. Companies that are using them as a sponsor should be ashamed about luring people to their site just to get scammed of their money. Everyone should get together and stop this awful company from continuing. I cashed out $4000 still had $1100 in my account. They shut down the account during my bets and was unable to log back in to get my money. Over a month now of themSaying my account is under review. They are crooks and I hope they get shut down.
betty couch
24 December 2023
Comment from ca.trustpilot.com
This review isn't because I was doing Bussiness with this company,but a friend was banned for winning and this has passed in to all other companies he is out of Bussiness due to the ban.Zero Star for bet 365 would be more fitting.
Frank Nwite
23 December 2023
Comment from ca.trustpilot.com
Unbelievable to see this company taking advantage of customer If you have a player to have a shot 5 minutes into the game the player got injured and taken off immediately your game is marked red Paddy Power will void the player and your game is still on This company is fraud I'm going with paddy Power from now on People stay away from this criminals
Ross
23 December 2023
Comment from ca.trustpilot.com
Dont play at this site if your a casino player heres how bad it truely is ive deposited and lost £3000 since joining bet365 the rewards i have recieve to date is £30 sports welcome bonus £5 site wide bonus £20 goodwill bonus and 50 free spins with the value of 10p per spin. Do not join here thinking they are the best or that you will get lots of promos because its simply not true the advertisements they put out are nonsense believe me its the reason i joined them and trust me you dont get what your promised and they show zero loyalty to good customers.
Jakey Shipman
22 December 2023
Comment from ca.trustpilot.com
DO NOT DOWNLOAD OF SIGN UP FOR BET 365 YOU NEVER WIN YOU SPEND A FORTUNE THEY TAKE MONEY OUT OF YOUR ACCOUNT WHEN ITS LEFT THERE FOR A COUPLE DAYS THEY DONT REPLY TO EMAILS TRASH TRASH TRASH ID GIVE ZERO STARS IF I COULD
customer
22 December 2023
Comment from ca.trustpilot.com
Registered an account, made a wager in a bingo room and suddenly account becomes unusable. Contacted live chat who said account was banned and have no further information, i asked about getting a refund and basically said no refund whatsoever. Pretty scummy/scammy company if you ask me. Avoid if you value your money!
John Keplkinny
22 December 2023
Comment from ca.trustpilot.com
I don’t know why I gave bet365 so many chances to do better, but this has to be one of the worst platforms out there. Their customer support is atrocious, their loyalty to high paying customers is no where near rewarded like Stake.com does, if bet365 even rewards their users. Do yourself a favour and go with stake.com or another platform that will treat you right and reward you for your loyalty, what a lot of garbage this bet365 team and platform is.
Alexandru Ene
22 December 2023
Comment from ca.trustpilot.com
You disgust me with 2000 pounds and not even a prize in thief conditions. I hope no one plays on this platform because it is a waste of time.
Ehsan
21 December 2023
Comment from ca.trustpilot.com
Unserious and unprofessional trashThis so called company is rubbish. They have no clue about how to choose and recruit eligible and qualified applicants for their role. I applied as a German speaking customer support in Malta. Besides the fact that this role is extremely bad paid and has unhuman working hours, they don’t even care if you have a heavy costumer care background and experience like me in the 1st and 2nd level support for VIP customers at Siemens company in Munich. I am more qualified than anyone of those applicants but like I said, these Stupids give a damn about your qualifications. The mentioned job role is neither a high skilled role nor a professional one where people need a heavy bunch of experience and knowledge.So my suggestion for those who are thinking about working in this crapholeKeep distance, save your time and energy and don’t waste it.
Stan Master
20 December 2023
Comment from ca.trustpilot.com
The deposit using Interac is quick i tried to take advantage of the match bet but they force you play in the Casino and you cannot even make sports bet until you have wagered like 40x your deposit in the casino. Anyhow i was unable to download their Bet365 Authenticator so i had to have them cancel my match bonus which they did. I immediately tried to withdraw the funds and what bothers me is that after you click the withdrawal there is nothing on their interface that shows your withdrawal so you contact Customer Service thru the bot chat first. Once you have located live chat they tell you it is being processed. So i wait 24 hours as suggested and they say the same thing next day. If they made the effort to process my withdrawal you usually get an email from Interac stating your transaction is in process. They are just holding my funds until either i give up or I forget about my funds or even worse I reverse the transaction expecting me to play on their site. Anyways it has been 3 days now and everyday i gotta go thru the same b.s. Unfortunately they are missing the bigger picture because if they were prompt on their withdrawals people like myself would write something nice. All of us Sports bettors like nothing better than quick no frills withdrawals. I did get my funds returned after I wrote this review. Took 3 1/2 days.
Steven Rutherford
20 December 2023
Comment from ca.trustpilot.com
Utter crooks went to withdraw 6000 euro worth of wins tonight to previous uploaded wire bank details exact same as always and successfully used by other casinos today and yesterday to my pay me.45 minutes wasted in chat for them to fob me off by saying they sent an email to a department not good just wilfully withholding my winnings!
Been scammed
19 December 2023
Comment from ca.trustpilot.com
0 stars… they don’t reward loyalty here at all they punish it. I use them regularly because they tend to offer the best odds on football markets and that what I like to have a little flutter on… I put lots of small acca bets on at £5 maximum. They continuously ban my account from receiving any free bets or bonuses or the free games they offer. When you contact customer service they just say this is a decision from our traders and cut the chat off…. Absolute shambles of a business… it’s like me going to Asda and buying all my shopping there and when they have a buy one get one free offer or something similar they tell me I’m not allowed the offer as I shop there all the time!!!
Gregory Porter
12 January 2024
Comment from ca.trustpilot.com
I started using this app and betting responsibly. It has helped me recoup a little bit of the money I lost due to fraudulent plays by the dealer or other people logging into my account and the casinos doing nothing to help me. This app is great. At first I wasn’t sure as I would sit on blackjack tables and watch games and it seemed like the dealer was so predictable and I assumed it was because of it was mostly a sports betting app but once I started using it I lost at first, then since my second deposit I’ve been up most days. They also have a great support team that answer quickly. Their withdrawals are usually quick also. That being said all casinos and games I play on blackjack are both predictable and unpredictable but on this app I’ve had more luck than not. Other apps I would loose nearly 30 hands in a row. Only downside is the live casino games are very glitchy. You can’t even see the dealer most of the time or Their froze which does make it harder to play.
I started using this app and betting responsibly. It has helped me recoup a little bit of the money I lost due to fraudulent plays by the dealer or other people logging into my account and the casinos doing nothing to help me. This app is great. At first I wasn’t sure as I would sit on blackjack tables and watch games and it seemed like the dealer was so predictable and I assumed it was because of it was mostly a sports betting app but once I started using it I lost at first, then since my second deposit I’ve been up most days. They also have a great support team that answer quickly. Their withdrawals are usually quick also. That being said all casinos and games I play on blackjack are both predictable and unpredictable but on this app I’ve had more luck than not. Other apps I would loose nearly 30 hands in a row. Only downside is the live casino games are very glitchy. You can’t even see the dealer most of the time or Their froze which does make it harder to play.