Bet365 Casino PLAYER REVIEWS(1229)

Glénn Lané
29 January 2025
Comment from ca.trustpilot.com
Absolute Joke of a betting site. I wanted to cash out, but couldnt log into the site, wouldnt load and got this error "Web server is returning an unknown error, Error code 520" As soon as the game had finished, hey presto, could long in, by that time it was too late and i lost out on hundreds of pounds.

Michel
29 January 2025
Comment from ca.trustpilot.com
buggy and suspiciously always down in critical moments of key matches. App needs a refresh.

Zuhair Mansour
29 January 2025
Comment from ca.trustpilot.com
app crashes when they losing big money

D R T
29 January 2025
Comment from ca.trustpilot.com
How can a billionaire company/organisation have such a terrible infrastructure in regards to its app?? Crashes far too many times and at vital times i.e. when monitoring an acca that is in etc missing out on the opportunity to "cash out". JOKE! SORT IT OUT.

Mr Evans Chris
29 January 2025
Comment from ca.trustpilot.com
Re-opened my account a few months back because i like the football 2 goals ahead and its a win. However bet365 preach that you should read gambling warnings, use their tools to take a break etc. Then when you take a break (for my own reasons), they penalise you. Then i have just been asked for my work history including what i earn, that is none of their business, account closed again and i will NOT be back. The other point to make here is that i had ages ago limited my spend to £10 per day, so we are not talking earth shattering amounts.

Paul Hopkins
28 January 2025
Comment from ca.trustpilot.com
Using Bet365 to listen to the commentary of a Division 1 football match (Posh v Wigan) and whilst it did not seem the most exciting match as both teams are struggling. It would be nice to listen to match commentary instead of inane drivel and occasional match reports.

Be
28 January 2025
Comment from ca.trustpilot.com
0% RTP - like everything is turned off.They love teasing when you're on low balance.

Crescenzo Feliciello
27 January 2025
Comment from ca.trustpilot.com
Literally the best online wagering establishment with a wide range of popular slots, excellent and efficient customer care team and the best safety tools at your disposal if there was an award given for fair wagering these guys would surely have a cabinet full of trophies , I would personally advocate bet365 and advise gambling there.

Paul N
27 January 2025
Comment from ca.trustpilot.com
Caution dont use their boosts or free offers they will close your account

jan lacny
27 January 2025
Comment from ca.trustpilot.com
You robes , what should I give you to win something, I filmed everything and I'll show it on FB so that people can share it

Louis King
26 January 2025
Comment from ca.trustpilot.com
Don’t not use they are scammers opened a account to get 50 pound free bets then they closed the account a day later after depositing a tenner do not use

Stephen
26 January 2025
Comment from ca.trustpilot.com
Following my last poor review of bet 365, i can update and say following the turmoil of 10 plus emails and a couple of phone calls, i spoke to Charlie a few mins ago, my issues have been resolved and my account is now live.. Much appreciated kr steve 😎

Finney
26 January 2025
Comment from ca.trustpilot.com
My account was verified and told everything is good on both sides for documents, and i was told I would have no problems on withdrawal if I won, to then deposit £200 and get a email saying they have closed my account, it seems all the reviews all similar stay away from bet365 scammers and they are getting away with it.

Nigo Mul
26 January 2025
Comment from ca.trustpilot.com
AVOID AT ALL COSTSThis company do not care one iota about their customers. I incorrectly placed a £50 bet using £8 credits & £42 cash.Contacted them (Emma P) well before the event started and explained but she refused to void bet then just abruptly ended chat.Unprofessionally and don't care.AVOID

KB
26 January 2025
Comment from ca.trustpilot.com
removed ability to view american odds, removing user choice. also restricted my account after winning more then i lost.seems pretty slimy.

Josheff
26 January 2025
Comment from ca.trustpilot.com
They are making it look as though they offer a lot of promotions and or free spins/bets and then using responsible gambling as an excuse to block use of promotions and bonuses. You can bet on 2 or 3 sports every week routinely and when you are about to make use of a bonus or promotion they will send you an alert telling you that you are blocked from promotions due to betting on multiple products. If they were truly concerned about your well being or gambling tendencies then they would block your deposits. Not your ability to use bonuses. This is borderline criminal.

John Smith
25 January 2025
Comment from ca.trustpilot.com
Person just ended my chat with me. While we were having a convo. I love your product. And will still bet with you, but that service representative deserves the sack, Aristotelis K just hung up on me mid convo, while I was just trying to understand how things work

Shaun Norrish
24 January 2025
Comment from ca.trustpilot.com
I've literally watched a friend just do 450 quid in 2 days and get absolutely ZERO back..bonuses non existent paylines are horrific and the apparent RTP of 95% is a complete lie! I did pre warn him not to sign up to these cowboys as I told him I permanently closed my account around 7 years ago because they manipulate their slots and fiddle payouts. The woman who owns this company rakes in 100s of millions annually...a little suspect don't you think when her slots pay next to nothing back no matter how much you jam in it? They need a serious investigation into her and her god awful firm. Safe to say he's closed the account permanently and headed elsewhere.. BET365 ARE SCAMMERS 👍

Yuli Prasetyo
24 January 2025
Comment from ca.trustpilot.com
AFTER I CREATE ACCOUNT AND DEPOSIT 500$ , THEY LOCKED MY ACCOUNT, AND WON'T UNLOCKED, BECAREFUL

Cezar Andronic
23 January 2025
Comment from ca.trustpilot.com
One of the worst UK gambling sites.Very poor in RTP and absolutely no fun,no bonus games,just dead spins.B'bay and if you want to grow as a site,gain customers,i'll give you a tip, improve your services towards customers,like others have done :) and you will be surprised how postive reviews will come.All the best.

Jeffrey Powell
23 January 2025
Comment from ca.trustpilot.com
It is the best racing and betting site on the planet

Edward Naylor
23 January 2025
Comment from ca.trustpilot.com
Slots are eating everything you chuck at them any time of day high or low stakes numerous deposits bet 365 is terrible months this has been going on i hope they get investigated.

Nathan Mortimer
22 January 2025
Comment from ca.trustpilot.com
Another company ripping its customers off. Will go elsewhere

Mick Jones
22 January 2025
Comment from ca.trustpilot.com
Mate of mine lost £800 in matter of hours on slots, received message asking me to think about having a break 🤣 I said back “ I think there’s a little more to it then that” and have restrictions banning me making anymore deposits……. Hilarious.

Stephen Bailey
22 January 2025
Comment from ca.trustpilot.com
Shocking . Account got restricted then got the riot act on asking me why I’ve spent a few more hours on site than normal.Then have I got issue .Then to be asked loads of questions about my money Got all rewards taken off me week before or so .Got no perks of having account and told call them up .Got treated like I was a drug addict at the doctors asking me 50 questions . Well on the phone I said I’ll close account because im being treated worse than Ive ever been treated .Don’t use site if you want spend few hours here and there on it you will have to explain why .Joke of a site .

Daniel Tredinnick
22 January 2025
Comment from ca.trustpilot.com
£100 in £5 out totally boring experience and layout

Tom MacGuire
21 January 2025
Comment from ca.trustpilot.com
Absolute crooks. What a bunch of payment avoiding gangsters, reneged on a genuine payout. Shame on them.

kevin
19 January 2025
Comment from ca.trustpilot.com
If i could give zero stars i would when i login you see special offers like bet £5 on a ftball match get freespins but all of a sudden these offers are missing when i login, so i asked them on webchat why? couldn’t give me a reason but they stop offering them to me for a indefinite period so i asked again same answer no reason given. If i was losing hundreds/thousands of pounds a week you would understand i barely lose £10-£20 a week if that, and here’s the best bit i can still bet on everything but they won't give me any offers go figure that one out

Mike Antoniou
19 January 2025
Comment from ca.trustpilot.com
I had a real bad experience today with bet 365 and their team. This was due to a mess up with their system and opta meaning that I couldn't cash my bet out and it lost in the 96th minute. However, I received a call from Jordan later on tonight and he was very professional, empathetic and they offered to pay the full winnings from the bet, even though it lost. Jordan was amazing and even if he couldn't offer me any payout, I would still be saying the same. He explained the issue fully, apologised for it and took the initiative to fix this drama. Betting companies can take your money and leave you high and dry, I will now only use bet365 thanks to Jordan, his supervisor and the 365 team. Thanks again

Manny J
19 January 2025
Comment from ca.trustpilot.com
How are these guys legally allowed to operate in Canada?Their system flags players that win and limits their bets or locks them out.And if you are a losing player, you are allowed to stay on. Super Shady

Andrew Oglesby
18 January 2025
Comment from ca.trustpilot.com
The owner goes to work by helicopter in Stoke come on in Stoke on Trent ffs that’s a slap look at me taking your money and screw the roads lol got to admire the journey from her house to work is 5 mins lol the cost of fuel alone is more than your losing on this site so stop lol they have an algorithm like most casinos. Play a little win a bit then use the marketing drug win a bit oooo play more then lose the lot it’s how it goes one winner and she’s quite happy in the tower watching you all feed the dog if you get £100 win from £10 walk away then try again after they reset your account trust me they watch and wait for losers don’t be one

Nick Briggs
18 January 2025
Comment from ca.trustpilot.com
ABSOLUTE ROBBERS!I placed a bet on a race that offered 4 places each way with them. The horse duly finished 4th, yet my bet was settled as a loser.They clearly advertised 4 places on the oddschecker website, hence the reason I placed the bet with them.VERY UNTRUSTWORTHY ORGANISATION. AVOID THEM AND FIND A MORE HONEST BOOKMAKER.

R Kidd
17 January 2025
Comment from ca.trustpilot.com
I never cancelled a single one of these, oddly enough the casino that acts as tho they care about responsible gambling were the ones who cancelled my many attempts to cash out, the casino would not allow me to play responsibly by withdrawing my winnings EVEN tho I had DO NOT reverse withdrawal's selected, you know to play responsibly!!You would think that after what they did that day & the thousands I lost as a result of the many mistakes made that day by refusing to allow me to withdraw my money EVEN when alternative options were readily available for example e-transfer which i suggested repeatedly. One would think I would have gotten an apology letter with a nice fat bonus thanking me for my continued business even a small percentage of what I could of cashed out had they allowed me would of made me a happy customer but sadly when bet365 is mentioned I remember this incident and warn my friends with this very real example unfortunately I can't tell them that the casino made up for their mistake in any way whatsoever.I tried to cash out my $6000.00 winnings they kept cancelling my withdrawals and returning the money to my player account even tho i had DO NOT CANCEL withdrawal option selected all said and done i was only able to cash out a fraction of my winnings! Good old fashioned theft i can’t say i trust this casino

sun.
17 January 2025
Comment from ca.trustpilot.com
You can win by deactivating the account and never playing this and telling everyone not to play this site . They are bunch of loosers big time. Stay away please

Robbie Adams
17 January 2025
Comment from ca.trustpilot.com
I've had a gutsful of this site. Always enjoyed playing virtual Blackjack. The dealer hits 20, 21 on almost every hand. You take out insurance and the dealer hits 21 another way. The Dealer hardly ever goes bust. The Poker App is terrible. Very poor players who hit their miracle cards almost every time. Completely Rigged. 💯. Taking my custom back to Corals.

J.O.A
17 January 2025
Comment from ca.trustpilot.com
Don’t use them they won pay you check their reviews . They will rip you off .if you win a bet they will make it as lose.i have asked to close my account permanently. And deleted the app.

Ged Fallon
16 January 2025
Comment from ca.trustpilot.com
Customer for 15 years someone hacked my account they gave me a life time ban absolute no need should be shut down

Keith
16 January 2025
Comment from ca.trustpilot.com
Pathetic company. Sign up, verify phone number, goes straight to “access to this area of your account is restricted” and cant deposit or anything. Not sure they’re a real company just seems they want to collect personal info. Pathetic

sun.
15 January 2025
Comment from ca.trustpilot.com
I don't know this is even legal when you put 200 in and get 5 in return. Jeez have some Shame dude. Please take your money anywhere but here .....

Ray
15 January 2025
Comment from ca.trustpilot.com
First review removed for "Honesty". Lets give this another go. Firstly the UK government has given these criminals the right to "Self Regulate" their own casino (bit like giving Ronnie Biggs the keys to the bank to lock up !!) The casino is the most rigged you will ever see. Clearly their self regulation is going their way considering the owner pays herself £450m a year as well as hubby £250m and offspring £180m. The government & IBAS are in cahoots with this set up as many complaints against simply get shelved !!Sportsbook offerings at first glance appear great value......that is until you win a few and your account either gets limited or closed. I mean how could the criminals pay themselves such fat pay checks without mug punters on their "Super Boosts" and casino rubbish offerings.Anyone reading this. Go get yourself an account elsewhere where you stand the chance of winning, not joining the queue of clowns chipping into this family dynasty.Americans are the latest to get themselves sucked in. Do yourselves a favour and kick these reprobates into touch and out of your country x

sun.
14 January 2025
Comment from ca.trustpilot.com
Casino is rigged beyond belief, go somewhere else where they actually give you money to play with ....disgusting

Gerry McGuire
14 January 2025
Comment from ca.trustpilot.com
Deposited CAD$100 via my debit/Mastercard, couldn't place my bet, so tried to withdraw the funds. Turns out it's a UK site and instead of just refunding the amount back to the card, I need to fill out all my banking info and I mean ALL, including my banks Swift number. WTF? They're going to wire it back to me, minus, no doubt, a big fat wire fee. Spent almost 45 minutes on chat trying to get it straight, and there's a chance the wire will be rejected because the rep wasn't paying attention when I messaged him a critical info change. So if the deposit is rejected I'll have to go through all this hassle again, and it will take two weeks+ to get my money back from a company that took it from me in about 15 seconds. This company is garbage. My advice-STAY AWAY!!

Stephen
13 January 2025
Comment from ca.trustpilot.com
Opened an account today placed £10 bet, now the app will not let me log in with any email that i submitted?? Tried to contact them with 3 valid emaill accounts.. To be told my email addresses are not valid.. What a load of tripe 😡😡😡😡

Consumer
12 January 2025
Comment from ca.trustpilot.com
Worst company ever my account was suspended sent everything they wanted had phone calls its been 2 years all i keep getting back from them is there is no time frame 2 years !!!!!!!!

Henry
11 January 2025
Comment from ca.trustpilot.com
I can only advise everyone to check Gamblerado before making a deposit. It saves you a lot of trouble and brings you higher winnings... Unfortunately, I only lose with them. Then I had a look and realised that their rtp is also extremely bad. Then it's clear that you can't win. What a pity!

Justin Jay
11 January 2025
Comment from ca.trustpilot.com
Bet365 has really gone downhill, at first I really enjoyed the site. You could deposit a few hundred and play for awhile, there was a nice win/ loss ratio where you would at least get some entertainment from it. Lately it's been spin after spin of losses, it's become extremely difficult to get a bonus and when you do it's just a few dollars. Their "loyalty" spins are laughable. Deposit thousands of dollars and get a few spins once in awhile where you don't win anything anyway. I do expect to lose most of the time but you literally feel like you're being robbed while playing their games.

Steven
10 January 2025
Comment from ca.trustpilot.com
Shocking company... Opened account was verified deposited 100 mid way playing a game game was stopped account was closed I was able to withdraw 76 out but not the full 100 as they said if I had won when playing they would have paid out... Wouldn't mind if I lost the 100 st my hands playing but they have basically let me open an account decided after they had gained a few pounds to close account immediately... DON'T USE

Matty Vee
10 January 2025
Comment from ca.trustpilot.com
Horrendous lost 1000s to these near in impossible to bonus and when you do it’s never even remotely enough to win the days money back

jake raddz
09 January 2025
Comment from ca.trustpilot.com
Loyal customer deposit everyday, the promotions are atrocious giving 5 £0.10 pence spins from depositing hundreds everyday. custom is not appreciated here.
harry baglin
29 January 2025
Comment from ca.trustpilot.com
They logged me out and didn't allow me back on the app when I had a bet in play needing only 1 goal to secure £500 with 15 minutes still play. The cash out was taken away, this isn't fair play. Use other apps.
They logged me out and didn’t allow me back on the app when I had a bet in play needing only 1 goal to secure £500 with 15 minutes still play. The cash out was taken away, this isn’t fair play. Use other apps.