Bet365 Casino PLAYER REVIEWS(1229)

tiit
15 November 2023
Comment from ca.trustpilot.com
SCAM SITETHEY SHOW FAKE LIVE SCORE AND DONT REFUND AFTER THEY PROVIDE FAKE INFORMATION ON SITE.REMOVED LIVE GAME AND CASHOUT OPTION, THEY PROMISED REFUND BUT NOW AVOIDING IT.REPORT THOSE SCAMMERS AND DONT PLAY IN THERE

maags
15 November 2023
Comment from ca.trustpilot.com
I've never been worse treated by customer support.For THREE MONTHS I've been trying to get a withdrawal, after Bet365 shut down operations in my country. With no possible to play, there's no reason to keep funds in my wallet. Since bank is only withdrawal option, they asked me per email to enter my bank details. I know several from my country who has received withdrawals from Bet365 with same bank details, so I thought I'd be quick and okay, and support seemed nice and helpful.Fine, so far, so good. However, for THREE MONTHS I keep being assigned new support persons, where everyone asks the SAME QUESTIONS and want the same information all over again - on repeat. They don't seem to care enough even to read the previous 1-2 emails with information I sent to the previous support person. And with every person, there are lengthy periods of wait, before a new person arrives with the same questions and the same lengthy delays.Three months has gone, and I still am no closer to receive my withdrawal of over €10000.Quite shocking. I don't know why they feel justified in treating me this poorly.

Steve hCustomer
11 November 2023
Comment from ca.trustpilot.com
Petty pathetic company, they don't mind you losing money but if you dare to win even a little bit of money they restrict your bets without explanation and won't even respond It's company's like this that's ruining the horse racing industry, their just greedy and petty AVOID THIS PATHETIC COMPANY

Appy Daze
10 November 2023
Comment from ca.trustpilot.com
Seeing bad reviews surprises me I've never had a problem depositing or withdrawing and love the sound effects on the app. A bookie I trust 100% just wish they hadn't had to stop the PayPal deposit method but I guess that was because of the clowns that voted us out of the EU.

Christopher Bowyer
07 November 2023
Comment from ca.trustpilot.com
tried to register and deposit funds into my account - This couldnt be verified by bet365 - no issues at all at my banks end - they approved the transaction - i now have to wait 28 days for bet365 to cancel the transaction to be able to use the £400 so that I can use it from my bank account ! what a fcuking rip of company this is ! I would avoid like the plague !

Eddie T J Naylor
07 November 2023
Comment from ca.trustpilot.com
some of the slot's pay some of the slot's rob you dead be carefull.Gold Cash Freespins 1 pound a spin 171 spins to get bonus i got paid 9 pound 9 bloody pound ?90 spent 1 pound a spin won 19 pound bonus wow greedy now if this was 5 or 10 of us imagine how much they get do not i say again do not bet here.and now Eggspendables 110 spins 60p spin 66 pound spent to get 26.40 savage again 5 or 10 of us will fill there pockets at that rate.Eye Of Horus The Golden Tablet Megaways 1 pound a spin 78 spins no bonus!!!!!Eye of horus took 4 minutes and 42 seconds to clear my 30 pound balance at 50p spins shocking.this company is a cancer on everyone read them results and tell me they are not robbing everyone hope everyone who works for this company has ill fate.

Harvey Doggie
06 November 2023
Comment from ca.trustpilot.com
Over the last few days I have placed some good football bets, they have offered some reasonable cash out value, so I have cashed them out. Then today, I had another 2 good bets with decent cash out value, but when I tried to cash them out I was logged out of my account directly and told I have reached my user limit (which is 8h) and that I could log back in tomorrow. First problem is that I was logged in for a maximum of 3h, MAXIMUM! Spoke with customer service for an hour, absolutely useless! First I complained about being prematurely logged out, they would not present me with any report of my login history, even though they clearly keep it, there is even a timer in the top corner when you are logged in! I then requested a complaints and a claims contact, they said “I’ll liaise with my supervisor” then cut me off the chat. Bet tampering and fraudulent behaviour at its finest!

Nico Van Der Walt
06 November 2023
Comment from ca.trustpilot.com
Fraudulent company. The moment I requested to withdraw my money they closed my account…. STAY AWAY!!!!!!!

Customer
05 November 2023
Comment from ca.trustpilot.com
Terrible company that will restrict your account if you win regularly.

david allan
04 November 2023
Comment from ca.trustpilot.com
They banned my( April 23 )account they couldn't give me a decent enough answer just saying irregular activity, maybe the real issue was I won £1100 ,an withdrew it , an left £90 in account, bare in mind I have been with bet365 for 18 year !!!!

Adam Jan
04 November 2023
Comment from ca.trustpilot.com
This company is a total scam, they will close your account if you win directly, and will not send you any money, even your deposit amount, if you want to be scammed register with these coward scammers

Kevin Agalliu
04 November 2023
Comment from ca.trustpilot.com
Guys dont even download , specialy dont even try to play slots its, all the compamy is built to scamm you nothing else!!! STAY AWAY!!!

Peter mc murray
04 November 2023
Comment from ca.trustpilot.com
Disgusted by this company don't bet with bet 365 online I win 55.25 online and would not give me my winnings why

Waqas Akram
03 November 2023
Comment from ca.trustpilot.com
SCAM SCAM SCAM SCAM TOTALY SCAM BET365. Check the snapshot attached.I BET WITH THIS COMPANY AND WITHDRAW THE AMOUNT OF 200$ and when i received the amount i saw they deduct 39$. And now last time i withdraw 150$ from bet365 and u don't belive they deduct 37$. Everytime when i ask them about it they said we sent full amount you vheck with bank. When i contact bank it said they didn't sent full amount.This company BET365 is totaly fraud and scam .PLZ PLZ PLZZ IT IS MY HUMBLE REQUEZT DON'T USE THIS PLATEFORM OTHERWISE YOU WILL WASTE YOUR TIME ANY MONEY AS WELL. THERE IS NO BENEFIT IF U WON 500$ AND WHEN U WITHDRAW THEY DEDUCT 100$ WILL U HAPPY???? THIS IS MY CONTACT YOU CAN CONTACT ME ANYTIME IF U HAVE DOUBTS..+971567898429

Timothy Harrison
03 November 2023
Comment from ca.trustpilot.com
Has anybody else noticed that bet365 block you out of the app so you are unable to cash out. When the game had lost and nothing left to cash out straight away I could log in. They really don't like you winning.

derek large
02 November 2023
Comment from ca.trustpilot.com
I opened my account in may as i like a flutter on horses and dogs,,everything was running fine until yesterday,as over the lat 10 days actually won around 3 grand,yes ive got my money out,,but now email today,Account closed ref: nature of my business,What because im winning.Prior to this my bets with them have been £14 grand in total.They dont like winners,,dont join them,And please research how much the CEO has received over the last 4 years,,Once it was £429 million ,

Dave Fol
02 November 2023
Comment from ca.trustpilot.com
After playing for 5 years & loosing over £10k on B365 slots, I finally got a win over £500. B365 then restricted me to £150 a month max bets. Yep! they punished me for winning! I moaned on googeplay, so they blocked my app login! What's the point of a casino that takes all your money, but if you win a fraction back or complain, blocks your account! No other casinio app has im my experience main feature board paying £0 just B365! I have 100s of screen shots as proof!They make billions a year and offer games that only bennefit them. You are left playing slots and games with no idea if jackpots have already gone or games that are played by so few people that all you are doing is throwing money away.Sadly for me on B365 the fun NEVER starts!

customer
02 November 2023
Comment from ca.trustpilot.com
Serious gamblers need to totally ignore 95% of the reviews given on here - they are all from casino junkies that are lashing out for doing their money.I have/have had accounts with loads of on line bookmakers over the years and BET365 is head and shoulders the best.They're not perfect and you'll sometimes run into problems like with all sites, but there overall product is different class to the rest.The amount of in running and cash out events they offer is at least double anyone else offers. If you bet with them loyally you get regular free bets added to your account - most importantly without any ridiculous conditions like having to use it on an acca etc.Withdrawals are quick, all within a couple of hours at most and they obviously have all the safer gambling tools that in fairness all sites have nowadays.One slight negative is the way the on line chat has gone in the last year or so. They used to be extremely good at this also but have gone down the route of lots of their competitors and started using a useless chat bot on first contact that can be hugely annoying. You'll also have some long wait times on occasions but this is only really due to the fact that they're the most popular on line bookie and have the most customers to deal with.In short, totally ignore most of what is said on here, the site is the best out there for anyone betting on sport. If you're a casino junkie, there's 100's of other site's for you.

Eddie T J Naylor
02 November 2023
Comment from ca.trustpilot.com
It seems like the eye of horus slots are doing nothing but collecting keep clear of them 20 in one 10 on the other 20p spins.Wushu Punch slot spent £-21.65 to get 3.50 how bad is that mark up.

Jonathan Mitchell
01 November 2023
Comment from ca.trustpilot.com
I would give them zero stars if possible. I created an account, made a deposit, and they immediately banned me. I never even got to login. They refuse to explain why. Read the other reviews of this company. They do this constantly. This company is a scam and there are far better books to use.

Skylo
31 October 2023
Comment from ca.trustpilot.com
My favourite betting company, but everyone on here seems pissed lol

ken flo
30 October 2023
Comment from ca.trustpilot.com
Scam offer, said £30 for £10 bet, so I joined, bet £10 on the Fury fight and now they say it wasn't a 'settled' bet so doesn't qualify?? Bunch of scammers, look at these reviews, crikey wish I'd seen them before joining. Deleted account with them, stay clear.

Vishal Bhasin
29 October 2023
Comment from ca.trustpilot.com
THIS SCAM AND CORRUPT SO CALLED COMPANY NEEDS TO BE CLOSED ASAP. THEY TOOK MY DEPOSIT BUT DID NOT ALLOW ME TO LOGIN. I WILL BE CONTACTING MY SOLICITORS AND THE OMBUDSMAN VERY SOON. THE SO CALLED OWNERS OF THIS FRAUD COMPANY NEED TO BE JAILED FOR LIFE.

Ryan
29 October 2023
Comment from ca.trustpilot.com
Joined only to make a bet on Fury fight. Placed bets. And immediately was logged out and couldn’t log in after repeated efforts. I won a bet and had an email saying my account was closed and they didn’t want my custom 🤷🏼♂️ absolute shocking

Qais
28 October 2023
Comment from ca.trustpilot.com
Very scammy business model, I just made an account, put my verification forward and gave everything it asked for then closed my account saying “due to the nature of your business we have closed your account”Do not sign up, they are a scam and I will be speaking to my solicitors soon

Neil Wilds
28 October 2023
Comment from ca.trustpilot.com
I am absolutely sick of how poor this betting app is. I have two betting Apps Bet365 and Sky bet. I cannot access Bet 365 all the time it just does not load consistently. In the end I have to delete the app and reinstall it what a joke.This is even more ridiculous when trying to get in the cash out in play. Avoid at all costs

mike
28 October 2023
Comment from ca.trustpilot.com
tried to cash out a bet - site couldnt load - not experienced this before but clearly saturday is busy - tried to go on live chat -its not live chat its automated - lost over 50 pounds cause of it - stay clear of this site = absolutely terrible

dean
27 October 2023
Comment from ca.trustpilot.com
worst site ever very hard to get a win and very hard to get a bonus been playying for years now and finaly i give up robbing barstards thats all they are

Lethabo Karondo
27 October 2023
Comment from ca.trustpilot.com
I got scammed , i won 50$ and never got the money, it may seem like not much but I live in Africa...I was on a winning streak but when I would try to deposit it rejected, I contacted the team via email,gave my documentation and guess what...tommorow morning all my money in my account was gone....till this day I resent the low life,vampire blood having,greedy leprechaun,scum existing,waste of air and disgrace to betting that bet 365 is...bunch of @$$ holes

Lindsay Hall
26 October 2023
Comment from ca.trustpilot.com
This company should not be in business The so called management have closed my account and will not give me a reason whatsoever all they say the reason is vague and its a final decisionThey should be closed down they are a disgrace to the betting industry

Deniz Muharrem
26 October 2023
Comment from ca.trustpilot.com
The App isn't fit for purpose. Software glitch while trying to cash out. Customer service makevyku jump through hoops for account closures. Avoid at all costs

Mark
26 October 2023
Comment from ca.trustpilot.com
Absolutely awful service just had a chat with Becky H and she lied and constantly never answered AVOID AT ALL CoSTS

Monica
25 October 2023
Comment from ca.trustpilot.com
I had unsettled bets that were taking place in November, and to my surprise when I logged in in my account they were gone, with the money I bet and everything. The bet history was erased too. My activity shows how much I spent and in which month, but I can't see my bets anymore. Customer service is slow, puts me on wait half hour at the time, then I got logged out and lost the chat. Very scammy thing. Won't be using it again, and they took my money!

Wullie Broon
25 October 2023
Comment from ca.trustpilot.com
Shower of liars! Signed up on the assumption there was 100 free slot spins on first deposit. Never got them and agent it's because I deposited in Casino. He gave me a link to the terms and conditions which clearly says deposit £10 in Casino and receive 100 free spins, which I did but no sign of any free spins!

Kim
23 October 2023
Comment from ca.trustpilot.com
Very surprised by so many negative reviews.. in my opinion, Bet365 is one of the best out there.. Been with them for a while, played slots mainly, so far it's all been good, not a problem at all. They've got a good daily free game, on which I have won many free spins, and a very good selection of games. I can definitely recommend them.

Paul Davies
23 October 2023
Comment from ca.trustpilot.com
Awesome for the daily free game won a few free spins and won a few pound. But do no play with real money as winning never happens.Now i will get a reply stating they use a random number gerator and its all legal and winning is down to luck and all that mumbo jumbo. Yet if this is the case the free games and paid games would be the same yet in personal experiance its not. 10 free spins at min bet wins £4 to £5 so happy with that if free. Add cash like £50 and nothing..zilch. dead spin after dead spin. 2 bonus land and never the 3rd lost count after 12 times but land 2 bonus in free spins 3rd always comes in. Its not about sore loosing as i play what i am happy to loose.it is and always is about being fair and paid play is not the same as free spins so its not fair.But play the free daily game and save your small winnings. DO NOT REPLY BET 365 WITH A GENERIC MASSAGE.

Kelly Louise
23 October 2023
Comment from ca.trustpilot.com
Absolutely robbing! Slots are disgusting 🤮 Actually makes you feel physically sick! 200 spins, dead spins after dead spin. Got bonus once paid 0.40p out out of 200 spins. It’s just awful! No words 😶

DAVID LYONS
22 October 2023
Comment from ca.trustpilot.com
Don't play bet 365 slots just played 50 spins not 1 win absolutely disgusting.

Miss Sarah Lear
22 October 2023
Comment from ca.trustpilot.com
Ive been trying to get onto my bet365 account and the site is not working again 3 days it has been down and just buffering so cant have a bet or even get to my money its got worse this site when or if i can eventually log in i think i will be going to another site as this one is awful now.

Nicholas Xinaris
21 October 2023
Comment from ca.trustpilot.com
I have won over $10K cad on Bet365, by betting a few hundred dollars a day and winning over and over... but the reason I stopped using 365 was because they began to stop me from cashing out early while my team is many ahead. The button says "Cashout Unavailable".When I first started 365, the TV commercials show a guy cashing out early and this had me intrigued. I thought 'wow what a great option" and I used this method many times to get my cash before the game ended or before my team starts to slide. It's been about 4 months with absolutely no issue cashing out until recently.I messaged 365 on October 20th 2023. I told them my Phillies were ahead by 3 points in the 6th inning beating the Diamondbacks. It was prime time to cashout and get 150 bucks from that.They turned off the cashout button on me for 4 whole innings while my Phillies slid down hill. Bet 365 claimed "we cannot guarentee the cashout early button will always be available" and then I started going off about how the cashout button is unavailable when bet 365 advertizements and commercials on TV state otherwise.So after winning so much on Bet365 for so long, they turned on me and most likely made a custom bot for me specifically to block my early cashout opportunities. They started doing this a few weeks ago when they finally caught on to how much I have been winning.I have settled down in a new sportsbook now, and every single person who speaks of bet 365 is getting this answer: Bet365 is a scam, they false advertize the early cashout option, ultimately ruining your fun betting and robbing you blind at the same time. -We dont live under a rock either, you can google and reddit these problems and see how many others have been blocked from early cashout just for winning too much. I hope this genuine review helps peoples decision making when it comes to delving into Bet365, there are much better options out there so just keep searching!

mike
21 October 2023
Comment from ca.trustpilot.com
terrible service - i had to tell them the result from a bet i placed which should have been settled days before - dont go near this site

王槍
21 October 2023
Comment from ca.trustpilot.com
I just registered an new account and Bet365 blocked me for no reason.Now I can't log in neither withdraw my money.It's a totally scamming.Shame on you.I still have 1000 usd dollars in my account.If bet365 customer service staff see this comment please help me refund my cash.My account No. is "hao456365"My email is wang72223gmail.comLooking forward to you reply asap.

john
21 October 2023
Comment from ca.trustpilot.com
IF YOU WANT TO DEPOSIT EVERY 4 MIN THEN THIS IS THE PLACE FOR YOU dead spins all the time money gone in 4 min what a joke of a place to play at / why waste your time and money at a place with such poor reviews it says it al

Philip Ward
20 October 2023
Comment from ca.trustpilot.com
Worst casino, ever need immediately investigating goe can the gambling comisiion let them get away with it there multi billion pound company horrible people slots mi imum bonus and the games are on the take 100% not fair gaming u disgusting people

Lemon Scented Games
18 October 2023
Comment from ca.trustpilot.com
Straight scam for new customer deal. I opted into the bet $5 for $150 deal and then still had to activate it within my settings in a very conspicious spot. Since I had opted in I didn't think this would be necessary, and didn't even think about it, then proceeded to not get the new customer deal. Make sure you go through the labyrinth that is their app to ensure you have the new deal active even if you opted in. Good way for them to ensure two bets out of a new user.

Consumer
17 October 2023
Comment from ca.trustpilot.com
worst online support team ever horrible service most of the team members are dumb

tony
17 October 2023
Comment from ca.trustpilot.com
I had zero issues depositing money , as soon as i made a few dollars , I reached my betting limit , no warning or message letting me know. I've tried taking my money out and now it's an issue. I was told to be careful wagering on this site and now I might have to go through hoops to get MY money ! I sent them a email expressing my concerns and looking for explanation, nothing in return, where's the wonderful government who opened the doors to legal gambling !! ?? we still need bookies obviously

Lukasz Gostynski
16 October 2023
Comment from ca.trustpilot.com
Useless bookmacher... blocking matches when they know you can win some money. No free bets. Pathetic.

Aurelio Leonetti
16 October 2023
Comment from ca.trustpilot.com
IN THE PROCESS OF VERIFICATION I SENT A PHOTO OF MY NIE WHICH WAS REJECTED AS UNCLEAR. FINE. SO I SENT A SCANNED COPY ALSO REJECTED. THEN I TOLD THEM THAT'S THE BEST I COULD DO. FROM THAT MOMENT I WAS REQUESTED BY DIFFERENT PEOPLE TO SEND THE WHOLE DOCUMENTATION FROM THE SCRATCH. THE MORE I SAID "ALREADY SENT" THE MORE I WAS ANSWERED IN THE SAME WAY. WHAT KIND OF COMPANY IS THIS ? STAY LARGE FROM THEM THEY WILL SPOIL YOUR DAYS !AURELIO LEONETTIMarbella
andy somer
15 November 2023
Comment from ca.trustpilot.com
DO NOT USE THIS IS THERE TERMS - please be advised as stated in our terms and conditions: 17.1 We may close, limit or suspend your Account at any time. Please do not use I tried to cash out my bet £1300 which accepted then rejected as my account had been restricted with no say or warning funny how the account was restricted when I won £1300 2 days earlier. My account has been closed and I have ante posts bets on for Cheltenham 2024 so highly doubt I’ll get a refund for that considering my account is not accessible.
DO NOT USE THIS IS THERE TERMS – please be advised as stated in our terms and conditions: 17.1 We may close, limit or suspend your Account at any time. Please do not use I tried to cash out my bet £1300 which accepted then rejected as my account had been restricted with no say or warning funny how the account was restricted when I won £1300 2 days earlier. My account has been closed and I have ante posts bets on for Cheltenham 2024 so highly doubt I’ll get a refund for that considering my account is not accessible.