Bet365 Casino PLAYER REVIEWS(1016)
Jimmy P
16 October 2024
Comment from ca.trustpilot.com
This casino is pathetic. They have the slots turned So tight, its impossible. If you like to lose money and FAST, then this is the place. I tried to address the problem, but they could care less. It is quite obvious what is going on, and why regulators have not stepped in shows just how corrupt it really has become. My advice? Avoid that site at all costs.
Trevor
16 October 2024
Comment from ca.trustpilot.com
Been using Bet365 for many yearsWin some, lose some that's the way it goes with betting... But importantly never had a problem withdrawing winnings or bet settlements etcI even won £1500 on an acca once, withdrew it to my debit card and was there in my bank within 5 minutes. No mess or ridiculous request for selfie ID and payslips.Good honest service (unlike William Hill and Sky Bet)
Brian Matthews
16 October 2024
Comment from ca.trustpilot.com
Do not text them not even with something they could do better. You get barred. Idiotic site would not use it if it was the last betting site on earth. Totally useless customer service. I do not swear but tossers come to mind. Brian Matthews
Bryany Roberts
15 October 2024
Comment from ca.trustpilot.com
AVOID! I played a game of rainbow riches slingo Sunday night £2 stake! Just at the end of the game it froze I had the 2nd best bonus game! I refreshed the page and since then I’ve not been able to get back into the games it just shows the home page saying 100%Spoke to live chats and they asked me to email them but I would not get response for another 72 hours
James Leslie
15 October 2024
Comment from ca.trustpilot.com
Update on my complaint I’ve been banned from goal giveaways my6 and myhorses6 give you a link to follow but can’t get it but deposits no problem
Eddie
15 October 2024
Comment from ca.trustpilot.com
I am writing this review about this online bookmaker for several reasons:1. The online Bet35 App freezes while watching horse racing, the screen freezes when placing an important bet not allowing it to be placed.2. Recently I placed a each way bet at 28/1 and horse was eventually placed, when the winning horse first by the post was disqualified, so now my placed Bet 365 will not pay out and their rules state this. A competitive bookmaker Don Noble will honour both qualified and non qualifying bets, something to bear in mind should it have been a very large bet. Bet365 need to improve and get competitive and today closed my account with them for non payment, which I consider a contractual bet.3. When I read such poor reviews on many subjects Bet365 have lagged behind the competition. Seriously look at comparison websites and ease navigating the products on offer.Avoid Bet365 I am now out of pocket and not happy, but they will lose out as I have moved my custom to another bookmaker today.
Kelp “Kelpy”
15 October 2024
Comment from ca.trustpilot.com
Absolute scum bags deposit money place bets they cancel bets for no reason money in limbo . Don't bet with these people
Michael Rosenby
14 October 2024
Comment from ca.trustpilot.com
This sports book is operating illegally in that they do not offer the same methods (credit card/Apple Pay) to cash out winnings as the same way they take your money. Good luck with trying to get your money out unless the account is solely in your name and one of the listed institutions. I use several betting sites - Bet365 is the absolute worst in letting you withdraw winnings - they make it difficult hoping you’ll give up and just bet more. DO NOT TRUST 365BETS/ 365 BETS SPORTSBOOK
The Smsherr
14 October 2024
Comment from ca.trustpilot.com
Complete simple site. The support does nothing and does not help anything. They are suspending my account in which no money has been entered or deposited. They also don't want to tell me what's going on with my account. Simple support closes the chat without asking anything.
R.W.
13 October 2024
Comment from ca.trustpilot.com
other burn site just like play now .... you suck don't play here... go to a real casino where there are other players to witness. this is nothing more than a post pandemic rip you off online with no witnesses. the jig is up! thanks RW
Michael McNiffe
13 October 2024
Comment from ca.trustpilot.com
I asked if they were streaming NFL this season,two hours later the children running the call center have blocked my account and still not given an answer. also asked several questions of a personal nature that I was not prepared to answer. I will be writing to the CEO tomorrow. Apparently they don't know what remission means. They also think I have a problem with gambling because I have a couple of bob on my teams to win.we're talking hundreds of pence here. They don't believe in freedom of speech either,probably have comprehension problems,don't appear to be the brightest bulbs in the box.
expose them
12 October 2024
Comment from ca.trustpilot.com
ombudsman needs to get involved this scummy website is far from entertainment you play high stake you'll only see s h i t
Mark Petros
12 October 2024
Comment from ca.trustpilot.com
I write this having experienced the WORST customer service and treatment by anyone holding my money ever. It is basically Ransom at this point. Bet365 has really frustrated me with withdrawing from my bank account. First they restrict my account for winning too much and now they don’t want to pay my money back. I’m almost 1&1/2 months trying to withdraw to absolutely NO success. It’s so bad that I called my bank and they confirmed with me that there’s no such inbound transfer in their systems. The degenerates at bet365 say the transfer is complete on their side only for it to bounce back after 5 days wait one time I kid you not they made me wait for 19 DAYS!! 19 bloody days and I told them something is off. Mind you they charge $9 dollars for withdrawals which never go through. Their agents are CROOKS, they legit offer no solutions to your queries. Why should I open an alternative bank account just to withdraw money from BET365, excuse me it’s my money you’re holding ransom the *****. They scam you and expect you to dance to their tunes of incompetence. MAJOR lawsuit incoming, I’m done with them.
Alex Johnstone
11 October 2024
Comment from ca.trustpilot.com
This is a very badly run company. Their customer service is the worst on the planet.Unfortunately the gambling commission sucks as well as they have done nothing to force this mod to improve
Aw
11 October 2024
Comment from ca.trustpilot.com
No wonder this site is mostly 1 star reviews, use to give you free spins and offers gives you nothing now!!! Stake £10 and win 10 spins ywh on how can we when you so r let me deposit the 6% of good reviews are definitely people who work for them time to close my account
Shannon
11 October 2024
Comment from ca.trustpilot.com
Deposited about £4000 here, got the bonus 3 times on £40 a spin and it paid me £1000 or less each time. That should have been a jackpot considering the stake amount. I’ve got more of a £2 bet.
Ivan joseph
10 October 2024
Comment from ca.trustpilot.com
I'm so dame angry with this site it just keeps taking im just enough of these sites just dame robbing basted I had enough
Jamie M
10 October 2024
Comment from ca.trustpilot.com
Account Restricted after just a year, my acount was £7500 in profit... they would not have restricted my account if I'd lost £7500 - absolute disgrace - it's mot just this company either all online betting companies will restrictions you start winning regularly
Lin
10 October 2024
Comment from ca.trustpilot.com
There are always problems with this betting site. Everytime they change something the app and site goes wayward. DO THEY NOT CHECK.THEIR OWN SOFTWARE !!!!! GO elsewhere rather .
Michael G
09 October 2024
Comment from ca.trustpilot.com
Their ability to stop me from gambling and identify a problem gambler is second to few. I see they get very bad reviews but from a safeguard point of view, they track IP addresses / e-mails / location / cookies / mobiles / addresses / names etc...and make it absolutely impossible to bet with which is great for me as I have lost close to 900k in the last 15 years betting resulting in acute mental PTSD.
Gabriel Har
09 October 2024
Comment from ca.trustpilot.com
ABSOLUTE SCAMMERS! AVOID AT ALL COST! Or if you are allready a customer, CLOSE YOUR ACCOUNT DOWN NOW BEFORE IT'S TOO LATE! Just like everyone one here is saying. It's true! Stay well away! It's impossible to win anything on their platforms. They just robbed me of £200 in 20 min. 0 (ZERO) wins, £2 stake, after accidentally deposited £200. We all need to start a petition to have them banned and get ourselves our money back plus well deserved compensations as well! THEY NEED TO BE STOPPED!
Rob
09 October 2024
Comment from ca.trustpilot.com
If I could give this place negative stars I would, keep your money, I have played over 12k and got nothing. Good luck to you all if you decide to throw your money away
Will Smith
08 October 2024
Comment from ca.trustpilot.com
Let’s start with the Chat option, it doesn’t work I was trying to chat with someone and I kept typing my message and hit send I had to do it 7-8 times before my message went through. They have know #’s that you can call and talk to someone. I made a withdrawal of 400$ it came coming back as cancelled, I called my bank as I use my Visa debt to make my deposit so the withdrawal should of went back to that account my bank said they see nothing on the system. They told me they will redo the deposit but will take 5 days ( still waiting) and it’s under review with the verification department (BS). I am in Ontario, Canada and it looks like the government will give anyone a license to operate in Ontario knowing when something goes wrong no one helps. I am the most disappointed in WOODBINE SPORTS AN ENTERTAINMENT for letting a scam betting site ( 365bets) sponsor races and but there banner up all over the place. PLAESE,PLEASE, PLEASE.. stay away from 365 BETS. !!!!!!!
L.A.
07 October 2024
Comment from ca.trustpilot.com
This company only gets worse...legalised scammers....obviously the authorities give out betting licenses like giving out candy.LAZY BETTING AUTHORITIES PLEASE DO YOUR PROPER INVESTIGATIONS.…..the most basic of checks would be to read reviews from the poor people who have been scammed by these ‘shysters’ because there are many.We all know why you don't look too deeply though..….MONEY FOR BETTING LICENCES that you receive from them.Check people's reviews on this SCAM OF A BUSINESS.Anyone thinking of using this company.....DONT DO IT!!!!!!! Look elsewhere cos there are REALLY good ones out there,….just not this one.
Customer
07 October 2024
Comment from ca.trustpilot.com
AVOID SCAM! The live streaming ends during the cricket match at the last over which has happened twice during the cruicial stage of the match which doesn't allow the customer to make a decision. When contacing the customer service, their answer is they can not gurantee the live stream which is ridiculous. They don't understand that without live stream, there's no point of betting blindly. Stay away from these scammers.
Ryan Darraugh
06 October 2024
Comment from ca.trustpilot.com
3rd time I bet £10 to get 10£ bet credits and never received them followed all t&c but nah think I'll move to Ladbrokes
Brave Heart
06 October 2024
Comment from ca.trustpilot.com
I can only advise anyone who likes betting, whether it's football or anything else, not to open an account with Bet365 or to bet there. My many experiences with Bet365 have been mostly negative. Cash-out is always switched off when you're on the right track. Bet365's justifications are simply ridiculous and absolutely not fair. The people who work there are trained to make statements like that. The customer has absolutely very little chance of winning. Conclusion: there are better ones and you should stay away from Bet365. Better for your bank account. The customer service reacts just as eagerly as the owner of Bet365.
Emilio
06 October 2024
Comment from ca.trustpilot.com
Really good bookmaker. Quick to process deposits/withdrawals and has some really good offers. My only complaints would be that a lot of the free bet credits aren't directly added to your account and the live chat is hard to find.
Allan
05 October 2024
Comment from ca.trustpilot.com
Don't really look after there customers I was receiving $5 loyalty bonus bets for being loyal and using there app to place bets on and then they suddenly just decided not to do it anymore pretty slack if you ask me.
Ryan
05 October 2024
Comment from ca.trustpilot.com
Got to be the worst betting app in the world restricted 3 different accounts of mines because I was winning money which is a shambles but they will happily take your money when your losing would stay well clear of this app nothing but horrible money taking f**ks 😡
Stephen
04 October 2024
Comment from ca.trustpilot.com
Bet365 used to lead the way with 4/1 winner offer on televised races and best odds day before but all gone and been replaced with no best odds until day of the race and so called boost? With a tenna maximum stake😂 and free games where you have to log in every day after 2pm( just as racing starts) so they can ram there so called boosts down your throat! Wheres the responsible gambling in that?? And bombarding you with emails! Wheres the responsible gambling in that?? BET365 LOST ITS EDGE! GIVING YOU LESS TO GIVE THEM MORE SO THE GREEDY CEO CAN GET BIGGER BONUSES
stewart pike
04 October 2024
Comment from ca.trustpilot.com
Terrible customer service that has no practise in place , I decided to reduce my spending so being sensible set a limit , but when I did they stopped me entering the 6 horse pick challenge , talk about being unfair , they want you to be just , but treat you like a criminal when things don't go there way , ie spend limits , so be warned with bet 365 worst bet site imaginable , at least with sky bet , you can still enter the pick 7 even if you reduce your spending . So be warned keep away and if everyone follows suit , they will soon become invisible to punters and there stocks and finance will start to fall , get behind me punters and make them think twice , financially they mug you off
GIORGOS SIMAKOU
04 October 2024
Comment from ca.trustpilot.com
Bet365 is BY FAR the best online gambling website out there. For those who write negative reviews, please go try Betway and the likes and see the difference, you will come back and update to 5 stars once you get an idea of how unregulated and scam the industry really is. If you want a safe and enjoyful gambling experience Bet365 is the best. I know over 50 people using it from my cycle and no one has had any issues. Please think twice before writing up a bad review
customer
03 October 2024
Comment from ca.trustpilot.com
Loyalty to nothing, been with them SO MANY YEARS, enjoyed the feebies, goald goals goals, ...etc BUT. Hey i logged in and finally did a questonaire to get there stupid prompts off my back...which was driving us metal., waste of time talking to them. they don't accept a winner. over controlling, power hungry customer service adviser, thought he was some type of.... ahh, Now i have money. they are Frightened. Not a child. im in my prime. been observing people gambling in my hometown ...ex hometown since teensmaybe they just want older types or idiot youths to be there prime customers. for my stay at Bet 365, i give 7 Thumbs down. sORRY. BUT... you asked for it. K & S (429) LIMITED
Harry Michaelson
03 October 2024
Comment from ca.trustpilot.com
Awful from beginning to end...cold, awful web interface..I'm concerned that they have my bank details or indeed any of my information.....
Adam Norton
03 October 2024
Comment from ca.trustpilot.com
Great odds, many live games but limited to fast.Overal I don't know how to describe my experience. Nowadays you expekt that you can bet big on bookies, but after I won some serious money, they decreased the limits for me. All my withdrawals were paid, but some of them took a bit to long in my opinion ( +12 hours).To bad they don't accept crypto at the site.
customer
03 October 2024
Comment from ca.trustpilot.com
Stay well away. Long story short basically I had a account with them a few years back snd I oermsntlyClosed it I was unaware of so I opened a new one they let me gamble irresponsible with no safety gambling messages popping up deposited over £1000 in a day tbeh are not very fair tbh
Teebee
02 October 2024
Comment from ca.trustpilot.com
I really don't no what's going on her ebet 365 ..grosvenors casinos ..betfair ..7 bet peachy games hippodrome fitzdares and mr vegas I've been playing all these sites over year and not 1 and literally not 1 site is paying am thousands down with each company honestly something is not right here it's like my name has been stopped from winning they no something wee don't because there's no way in million years I use all these sites and not 1 win on any them now I play same games on all these sites as all these sites have sane games instant roulette and age of the gods are not playing I play slots to I think they are all linked and I've been banned from winning how can u not even get win on any site makes no sense NOW HEARS ONE FOR YOU ALL THESE SITE I WITHDRAWL OVER YEAR AGO HAD WIN ON ALL THEM IN SAME MONTH SINCE THEN I HAVENT MANAGED TO GET ANY WINS SUSS THAT 1 OUT FOR YOURSELF HMMMM SOMETHING VERY WRONG
Andrew Johnstone
02 October 2024
Comment from ca.trustpilot.com
So after having a decent win on Friday for the first time since joining the site and nowhere near what I've lost over the months! I have had nothing but issues with games crashing whilst on bonus rounds contact live chat for to be told they'll raise the issue with their technical team & I'll hear back in 72hrs we'll 120hrs later still not resolved tried another game same thing happening, seems it's all good & well when you're losing but god forbid you actually have a win this is the trouble you have!!! Now I've a friend who also has an account with them they've went on played the same games I have & had no issues whatsoever so seems it's my account only & in my opinion it's because I've had a win their now going to mess me around, will update this post as soon as I find out what's happening with the issues I've raised if it's resolved I'll add a star if not I'll be taking it further!!! 9 rounds of games have been escalated to technical teams at this point absolute disgrace
Chloe
02 October 2024
Comment from ca.trustpilot.com
Only feel it’s fair to write a review. I deposited £500 on 29/9/24 and won £40,309!! I thought aw naw here we go I’m not gonna get it, well to my surprise I received £20,309 yesterday and £20,000 today. I took one star away as they said my bank kept declining the withdrawal but my bank said they didn’t decline anything which caused me panic and alarm bells but I’ve received the full amount in 3 days! Thank use so much for changing me and my families lives!!! Xx
Tokfor Amug
30 September 2024
Comment from ca.trustpilot.com
I opened an account with 365 deposited a tenner and had it on a small priced winner.When i tried to withdraw my money they wouldn't allow me and disabled my account while i was chatting online with them to see what problem was.They are scammers as are virgin bet and livescorebet.It only cost me a small ammount to discover 365 were conmen and i have had friends tell me the other two companies i mentioned are the same.
James Brown
29 September 2024
Comment from ca.trustpilot.com
Please be aware of Bet 365, and I urge you not to even think about opening an account with them, I was a customer for years and recently placed an opt in bet of £10.00 on a bet builder, the opt in was place a £10.00 bet and receive £10.00 in bet credits, my bet came in and the match was finished. For some strange reason my winning did not go in my account but lay on my bet slip, I waited and eventually had to cash out, it went in to my account, but then Bet365 said when I queried where my £10.00 credits were, said oh you cashed out so no £10.00 bet credits, this was done intentionally by bet365 as they usually pay winnings straight away, but leaving it in my bet slip well after the game was finished and my bet was up was cheating on Bet365 part. It is not the first time I have had problems with Bet365 but it will be the last, please look for some other betting company and stay well clear of Bet365. Look at every review of Bet365 that is all the warning you need.
Shawn Carr
28 September 2024
Comment from ca.trustpilot.com
IF THE GAMBLING COMMISSION LOOKS AT THIS REVIEW THEN PLEASE PLEASE PLEASE LOOK INTO THESE SLOT GAMES!!IV WORKED IN THE INDUSTRY FOR YEARS AND MY MRS STILL DOES TO THIS DAY! THE FEATURE CHANCE AND PAYOUTS FROM SAID FEATURES ARE PURE WRONG!!!!!THEY FEED THE SCRAP OF WINS TO HIT THE PLAYER WIN PECENTAGE BUT THIS IS FAR FROM FAIR LIKE. IV RECORDED ALL MY GAMEPLAY FOR THE LAST 3 MONTHS AND CAN HAND OVER ON REQUEST! AVOID THIS SITE! ITS THE WORST OUT THERE, END OF! BY A MILE!! AVOID, AVOID AND AVOID!! LOADS OF BETTER ONES OUT THERE!!!
Robert King
28 September 2024
Comment from ca.trustpilot.com
Opened account!!Made deposit , unable to place bet , as problem with website!!Withdrew my money , told 1 - 3 days!!still not recieved , now told will be actioned once they review it!! review what?? no action on account!!live chat operatives have no interest or insight into the industry and constantly fob you off and hide behind company policy!! which is not law!!scam of a company!!BEWARE!!IM STILL WAITING FOR MY DEPOSIT
Jordan McCann
28 September 2024
Comment from ca.trustpilot.com
Rtp is an absolute joke tbh, never pays out, ever, don’t waste your time with this site honestly, use midnite or 888 at least get soemthing back, ended up lifting what I put in as it wasn’t giving me nothing.
stan
28 September 2024
Comment from ca.trustpilot.com
The RTP is clearly near zero as I have experienced over a hundred sessions after 100 deposits...it's absolutely shameful...I'm on other good sites and I don't lose constantly like bet365... So I can easily compare how low the return to player is with bet363....fact!! I have been amen er if hundreds of online Casinos and this bet365 and a few more dodgy casinos are all that motivated me enough to make negative review because if the shear dishonesty,. So they are in my four worst out of well over a hundred I tried.... shocking such a big company but they have got last of my money on casino games...customer service whitewashes you in reply saying look up win/loss which is a sports feature where they have to be transparent....it does not apply to slots which is all I play with my pension...slots is complete whitewash with a tiny return to player.....even their net deposits feature is dubious which might allow one track slot losses......my bank deposits to them are far more shocking than bet365 implys and of course withdrawals are almost non existent.....all facts over a long time and a clear fraudulent picture is emerged.....
Andy
27 September 2024
Comment from ca.trustpilot.com
I lost $2000 on my first two bets, and then they restricted my account and wouldn’t give me a chance to win it back or a reason why they restricted my account when I called their customer service. Very unprofessional ! 👎🏼👎🏼
Nicolas Rosenberg
26 September 2024
Comment from ca.trustpilot.com
I’ve used bet 365 for a while now and had few problems until now.I tried to make a withdraw for over 100$ and I got a email 4 days later saying my bank information was entered wrong , please check the information again and try to withdraw. The money was back in my bet 365 account and I tried to withdraw again without changing any bank information. Now I’m still waiting for the money to appear in my bank . I’ve contacted my bank , they say there’s no record of the deposit. Bet 365 says the payment shows it went through . Well now it’s been over 2 weeks and I can’t get my money, and I’m really frustrated . I have to chase bet 365 down and it’s super frustrating . Terrible experience and I can’t get my money , that’s owed to me . My property
Niels Tangermann
26 September 2024
Comment from ca.trustpilot.com
They are just criminals. Easy and simple as that. Avoid this website like the devil the holy water.
customer
17 October 2024
Comment from ca.trustpilot.com
Joined a week ago and already sick of these slots dead spin after dead spin totally featureless with the occasional penny wins just another scam company AVOID
Joined a week ago and already sick of these slots dead spin after dead spin totally featureless with the occasional penny wins just another scam company AVOID