Bet365 Casino PLAYER REVIEWS(1229)

Bob
09 January 2025
Comment from ca.trustpilot.com
Tried opening an account. Immediately they would not let me log in. They claimed that they can close my account at anytime for any reason. Before making a deposit? Before placing a bet? Even before logging in for the first time? I wish someone would create a "false Advertising class action against them. "sign up and get $150 in free bets" But, no you can't!

sun.
08 January 2025
Comment from ca.trustpilot.com
Stay away as far as possible, save ur money and play some other platform . This site is beyond jokes

Kevin Grant
08 January 2025
Comment from ca.trustpilot.com
Put £800 in played between 60p and £2 spins . Absolutely nothing back . The bonuses are shocking . Save your money these slots are totally fixed . More than happy to put my account history on here from the app to prove this if required. STAY AWAY . Rip off merchants

Geoff Lee
08 January 2025
Comment from ca.trustpilot.com
Had a simple bet ,win and goalscorer, they paid me out esrly, without my request. Thieves!!

Mr Iannetta
08 January 2025
Comment from ca.trustpilot.com
The worst gambling site online I've ever played. I know I'm going to loss money but never like this £150 in and not even a bonus or even a little win on the slots. Any win you get is lower than the bet you place there is no fun in this. STAY AWAY FOR. skybets or pokerstars

ace
07 January 2025
Comment from ca.trustpilot.com
Used these for years, never again! Had a team 3-2 up on a early pay out was never given as a early pay out had £240 cash out as I went to cash the other team made it 3-3 and my cash out went down to £18 then the remaining team I had conceded very late in the game to draw, then once it all finished the early pay out game had ticked at full time, absolute scam of a company I won't use these again!

Scott
07 January 2025
Comment from ca.trustpilot.com
RIP off rip off ruins the fun completely for there customers please tell me how this shithole is still trading they completely take take take take take it’s been 3-4 weeks now and I can’t even win a fiver after depositing 300 pounds I don’t mind a mix winning and loosing but bet365 needs to stop trading there taking the fun away and this needs to stop ! I’ve played and know a few sites abroad and there nothing like bet 365

Fiona
07 January 2025
Comment from ca.trustpilot.com
Quite possibly the worst betting platform in the UK, imagining depositing money in your betting platform not trading forex or even sending to an international bank account. I sent a little £5 into to place a bet on the football, you know what I was told, wait 24 hours and it should show in your account. I don’t know who they think they are but as soon as receive my deposit and withdraw it because bun a betting with a company like this, I’m closing this account. Paddy power is the best betting platform, don’t let these fools clown you with their odds!

sun.
06 January 2025
Comment from ca.trustpilot.com
Disgusting rip off app ever made ....shud be illegal not giving even a dollar after spending so much money......take ur money somewhere else , there are better sites ...

john connolly
06 January 2025
Comment from ca.trustpilot.com
Gangsters. Absolutely zero customer care. Should be banned.

Teebee
06 January 2025
Comment from ca.trustpilot.com
SERIOUSLY GUYS STAY AWAY THEY DONT LET U WIN ALL THEY DO IS TAKE TAKE TAKE DONT GIVE THEM ANYMORE

Tj Sounds
05 January 2025
Comment from ca.trustpilot.com
Bet 365 sucks . I signed up . I made my deposit .. I spoke with agent. They tell me a needed a min of 20 .. so I deposited more . Then chat session froze .. but before that the agent said she would add it manually .. now I'm just getting a run around .. there is lot better ones than this .. don't waist yr time !!

TD
05 January 2025
Comment from ca.trustpilot.com
Scammed me and my entire family for 2,675.50 they told us we won and they ended up not giving us anything they lied

Hdi
05 January 2025
Comment from ca.trustpilot.com
from my personal experience of about 10 years as customer my advice not to give them a sec of your day, rude and poor at solving issues and have anger management issues the minute they fail in solving the matter they restrict and lock your account

Mr. Truth
04 January 2025
Comment from ca.trustpilot.com
IF you play in bet365 you will only LOSE MONEY. THE WINNING RATE IS LESS THAN 5%. I tried so many games and i never won. I played 200 spins and wasn't even a spin wining more than twice of the bet. If you bet 1 € you will win 0.10€. And they call this wining hand for you. I tried playing paper rock scissors and for 8 hands that i played only had 2 drawn. I playd. Wheyn you play HIGHER FLYER the plane will fly away for less than 2x 95% of the times, BUT WHEN YOU ARE WATCHING WILL GO TO 200X AND 300X. CLEARLY THEY CHEATING. BET365 IS STEALING MONEY BUT NO SURVEILLANCE AUTHORITY CAN STOP BET365.COM. No one will withdraw money in BET365. IF YOU DONT WANT TO LOSE MONEY LISTEN TO ME.

Bad mad
04 January 2025
Comment from ca.trustpilot.com
This site bet365 has become the shittiest. I opened an account with them recently, for a maximum of 2 weeks. The first 3 days from the little money I ended up winning a nice amount. I withdrew from them, the withdrawals were ok, the money was in the account in an hour at most. After 3 days they restricted my account, and they checked my account, and they placed restrictions on my betting. Without any explanation. This site is disgusting. 12 years ago it was an ok site, I lived in a country in Europe where this site has been operating for 12 years. During that period from £500 in a month I made £20,000, I had no restrictions on my account, I could bet £2,000 or £3,000 on a single bet and they didn't bother me. I have no idea what happened to them in recent years, they probably changed management and are creating this crap. Sa. You know that bet365 is a mess these days.

Daniel Drake
03 January 2025
Comment from ca.trustpilot.com
Terrible casino slots just drain your balance and when you get bonuses they end up paying a 10x at most, played the same games on other casinos on same day and they were paying out a lot more and came here just to get rinsed, spend your money elsewhere

Damo
02 January 2025
Comment from ca.trustpilot.com
deposited thousands not 1 withdrawl anyone who deposits to thos scam site may aswell as birn there money in front them when i contacted customer service they may aswell have been laughing at me i screenshoted all the chat but it wont let me upload here how a site like this is not shutdown by attorties i dont understand vile scaming gangsters .

Sharon Fenlon
02 January 2025
Comment from ca.trustpilot.com
Janelle was excellent as a customer service representative 100%

Lynne Gorton
02 January 2025
Comment from ca.trustpilot.com
Used to be a brilliant app. Over the last 3 months it is now terrible. I can never see my horses to follow due to the constant lagging. Have missed countless opportunities to place a bet because of this. On big bet days can’t place a bet due to same problem. To many issues to mention. Had enough now and have pulled my balance and shut the app down. Shame as was easy to use before.

Rubin Penquite Jr
02 January 2025
Comment from ca.trustpilot.com
If I could I would not even give them a star I have never been a member with them. And made account then I logged out and never could get back in. I talk to customer service and they where no help at all only said due to terms and conditions I was terminated and could never reopen account. I’m trying to ask politely how come and they couldn’t even tell me the reason. I100 percent know that I haven’t did anything wrong and they couldn’t talk so we could fix the situation.

jake raddz
02 January 2025
Comment from ca.trustpilot.com
i get near instant withdrawals but customer supports is so bad they make you not want to play here, make a complaint and timed out for a week will probably not play here again.

Daniel
02 January 2025
Comment from ca.trustpilot.com
Horrible customer service, had an issue with my login So I contacted them. They were extremely rude and of no help. Even closed my account with no explanation. From what I've gathered through personal experience and reading other people's interactions, Bet365 is horrible, not worth the time,money, or effort. Much better platforms out there to bet with

sun.
01 January 2025
Comment from ca.trustpilot.com
Find another app for playing casino , bet 365 gives u a dollar in return after u spend 100 lol, for betting is awesome 👌

Keith
31 December 2024
Comment from ca.trustpilot.com
“Your account has been closed due to the nature of your business”I signed up on the bet £10 get £50 free bet offer which seemed really good, I deposited the £10 and bet on the darts as love the sport, the bet won. I then got an email saying “Your account has been closed due to the nature of your business”What business???? I placed a bet and you’re supposedly a betting company??

sun.
31 December 2024
Comment from ca.trustpilot.com
Burn your money instead of playing this ...no returns whatsoever...they make millions and can't shed out pennies......have some dignity

Paul Kelly
31 December 2024
Comment from ca.trustpilot.com
I was a customer for around 4-5 years until a few days ago. I thought they were a good company to bet with, but they closed my account without telling me why.I don't mind a company closing an account if they have good reason, but there was no good reason, and I expect an explanation as to why they would do this, but received nothing but threats that if I opened another account it would be closed instantly.I'd had a good November and was up a lot and December was quite a good month too, so it could just be that they only want losers.My friend loses thousands every year on horses on Bet365 and yet he has no problems with his account.There's very little regulation for these betting companies so they just do what they want. It's the wild west l, and they are the cowboys. The only recompense is to go to the ombudsman which is paid for by the betting companies so good luck! 😂 I had a good experience with Bet365 for many years to be fair, but just closing an account without being told why. That's odd behaviour in any type of business.

Gh
29 December 2024
Comment from ca.trustpilot.com
Terrible company to bet with I made a bet for a large amount of money I picked the Giants and Raiders to win and right before the games it switched my bet to colts and saints. I swear on everything it switched my bet right in front of my face and locked it in. Emailed them multiple times and called multiple times before someone actually answered. I’ve been betting with them for a long time they said there is nothing you can do but cash out if you get the option and they would not allow me to speak to a supervisor. Terrible company just looking to take your money and does not care about its customers at all I wouldn’t recommend them to my worst enemy and please tell your friends and family not to go through them as well. They are a scam and will steal your money

Richard
29 December 2024
Comment from ca.trustpilot.com
DO NOT!!!! touch this company with ANY of your hard earned cash!!! They are an absolute joke!! When you are near a rare, fantastic win they will conveniently turn the cash out off and crash the app. I have complained legitimately to them but it all falls on to deaf ears!!! Absolute disgrace of a company

Dennis Freitas
29 December 2024
Comment from ca.trustpilot.com
I made an account and it was instantly banned. I never even got a chance to deposit money and play. They wouldn't tell me why. So basically they stole my information. Scam......

16 26
29 December 2024
Comment from ca.trustpilot.com
Still can't get any sort of decent wins on there casino slot games. Dead spins mostly. And a when I do win its usually 16p on a 40p stake. Been like this now for ages. I'm gonna stop giving them my money. It's definitely not fair play.

Daniel
29 December 2024
Comment from ca.trustpilot.com
I had to put 1 Star, I would like to put ZERO!!! This company is the Ultimate Scam artist. You SHOULD know what you are getting into when gambling on any level, it is a risk you are taking no matter what company you do this through. HOWEVER, bet365, has numerous concrete scams that they utilize. Their withdrawal methods seem to change whenever they want, meaning, when you withdraw money, it takes as long as they want it to. The more you withdraw, the longer and more difficult the process is to attain your money. I have spent x amount on this site and most recently, they have removed all bonuses and loyalty rewards because they state it is part of responsible gambling???? They have went into my account manually and removed ANY possible bonus and/or rewards. They say it is due to responsible gambling but yet I am allowed to deposit as much of my own money as I want, when I want???? WTF is that about? They just decided to pull some BS.Last week, I placed a sports bet for soccer, I went to adjust this bet(remove the game) and the game had already started??? The game started at 7amest, but bet365 had it posted for 8am est, thus, the game was already 1hour in when I went to look at 655am est. I raised this with bet365, zero accountability and just tried to talk to me like I was a stupid clown. Making things up, acting confused etc. PLEASE BE CONSCIOUS OF WHEN YOU TALKE TO THEM VIA CHAT. THEY ALL READ FROM THE SAME SCRIPT AND GIVE THE SAME ANSWERS NO MATTER WHAT THE ISSUE IS!? SOUND FAMILIAR? CUT THESE BRITISH CLOWNS OFF, THERE ARE MUCH MORE HONEST COMPANIES IN THIS GAME. THESE PEOPLE ARE THE WORST. I HAVE SINCE DELETED MY ACCOUNT. They took more than I won(Thats on me) but then they started to cut my ability to play in a few different ways-Cant win anything back! CROOOOOOOOOOOOOKS. You have been duly informed!

Jeff Bylett
28 December 2024
Comment from ca.trustpilot.com
Like all other betting companies, the slots are an absolute rip off!! If you want to bet hundreds of pounds to win the occasional 50p wins Bet365 is the place for you. Dead spin after dead spins constantly! As for limiting your bets to £10 for no reason is just disgraceful. Parasite company

Paul Smedmor
28 December 2024
Comment from ca.trustpilot.com
do like my 2p and 4p poker but they have changed screen size so I cant even see my cards only pennies but just ripping it now

P/J
28 December 2024
Comment from ca.trustpilot.com
I don't usually leave reviews on any casino but I have to on this one. Bet 365 has many offers, you can bet on any sports you can just imagine and many others options, but the casino their casino is on higher level scam. No matter how much money you put it, you won't win on it. No free spins, no good wins, zero. I highly recommend to avoid this betting website in general. I was member for many years and recently I decided to play casino and I have never won any, lost after lost. Avoid, avoid, avoid...

Ritesh Patel
28 December 2024
Comment from ca.trustpilot.com
I had an account and already loat 9000$ but as soon as I won 1 bet of 3000$, they sent an email to limit wager and blocked account saying out teal has reviewed and we need to close the account. Total fraid company. Cheaters

Andy
27 December 2024
Comment from ca.trustpilot.com
Rigged spent a absolute bomb and nothing back absolute disgusting won't be spending another penny ever again on here

Adam Norton
26 December 2024
Comment from ca.trustpilot.com
The big issues are the betting limits on this bookie. Once you win to much, you got capped. Smal wiithdrawals go prettty fast, bigger withdrawals took to long in my opinion.

Ray
25 December 2024
Comment from ca.trustpilot.com
This is the result of the British Government allowing "Self Regulation" of online casino's. These criminals would rob their own grandmother without regard. The filthy lowlives in parliament MUST take a look at the business practice of these crooks, the British public would shut them down in a heartbeat. All these reviews tell the sorry tale of pig ugly greed at owners level. Not worthy of a place in UK society. Get shot of em

Mark Gorman
25 December 2024
Comment from ca.trustpilot.com
Absolute disgrace of a company. They have no problem taking your money but when you have the cheek to start winning they reduce your maximum stake to £10 per bet. And when you try and find out how they justify this they just passing you on and then disconnecting you should it be telephone or live chat. For customer service they should take a look at livescorebet.com to see how a company rewards customers instead of chasing them away.

T C
25 December 2024
Comment from ca.trustpilot.com
Black Jack is rigged at bet 365 . Avoid it like the plague .

Anthony Gwinn
24 December 2024
Comment from ca.trustpilot.com
Bet365 is the worse! They intentionally post the wrong scores and times during live games to throw off your betting and decrease your cashout deals. They take forever to post final scores to decrease cash out deals. Don't waste your money and be cheated on this site. Huge scam!

Cezar Andronic
24 December 2024
Comment from ca.trustpilot.com
Very poor RTP no fun and just dead spinsPlaying for a few months and never had a bonus game,just very poor casino,will stay away or use other platforms as here is absolutely boring and no fun

Marie Hayes
24 December 2024
Comment from ca.trustpilot.com
Banned for winning. Turned 100 into 7000 then instant banThey only want losing accounts and their traders can’t hack being beat so they ban peopleThis is my 6th account with them so I know how it works and yes bet365 I will be back to take more money on a 7th account

Mr S
24 December 2024
Comment from ca.trustpilot.com
All casinos that feature Pragmatic slots from time to time will be operating unlawfully whether they know it or not. Pragmatic, periodically lower the payout rate of all there slots, this is happening more frequently and can last days at a time. Anyone that’s played Pragmatic slots over a period of time will have experienced this. Bonuses won’t drop in and if they do, they payout poorly. Pragmatic are paid by commission on the amount there slots generate which of course benefits the casinos too who can operate unaware Pragmatic are doing this. Another one benefiting is the UK government. A lot of there donations are coming from casino sites so the UKGC will not be looking to investigate complaints around Pragmatic. Anyone would see revenue generated from commission is a conflict of interest and most likely be corrupted. The only way around this is stop playing Pragmatic slots when they are on low payout. It’s easy to identify these times as they all just don’t pay. Thats not Random.

Danny Draper
24 December 2024
Comment from ca.trustpilot.com
I downloaded the app a year ago and never used it, tried to reset my user name and get it going and had to speak to cust service, I was told I've been banned and under no circumstances could I use their site going forward, LOL this was all they could tell me. Terrible first impression - wouldn't recommend

Happy with experience
24 December 2024
Comment from ca.trustpilot.com
Crooks supported by the U.S government, over and over again. They swindle you then change their name and it's legal folks. :0(2023 they scammed me.

Peter Smith
23 December 2024
Comment from ca.trustpilot.com
Just had my bonuses stopped on my account which ive had for over 10yrs im retired spend 5pound up to 10pound aday and enjoy usely on tennis or football and i enjoy prize matcher and a £5 free bet every so often but ive been told this have stopped after 10yrs for responsible gambling what a joke .i know someone who spends thousands with this company and cannt afford it but as not once been checked.the truth is im not spending enough but they cannt say that.

sun.
22 December 2024
Comment from ca.trustpilot.com
Nope ...no money back from casino for sure , not even a dollar on 100 dollar play .
Mat
09 January 2025
Comment from ca.trustpilot.com
They determine my account without explanation, very hard to deal with open chats, extremely not happy with there services.
They determine my account without explanation, very hard to deal with open chats, extremely not happy with there services.