Bet365 Casino PLAYER REVIEWS(1016)
Wayne
25 September 2024
Comment from ca.trustpilot.com
Put a lottery bet on, stated 9 pm 2nd draw, their rules, when my numbers came up they said it was the 2nd draw of the night and the first draw counted, thieves.
Bully Bullcross
25 September 2024
Comment from ca.trustpilot.com
Opened account went to log in says closed wit admitted effect wat a useless company
L.A.
25 September 2024
Comment from ca.trustpilot.com
Nothing but legalised scammers and thieves.Don’t trust any communication (verbal or email) that comes out of that den of thieves headquarters.Any communication you make over the phone is like talking to a robot.They are programmed to steal money from you and for that reason they read from a script that is designed for that task.Emailing them is exactly the same.I am going to give up on ever seeing my money again but I am going to dedicate a lot of time in waking up the licensing people who issued them a betting license to begin with.The first step is to wake up these useless authorities here in Australia which should have,( and is quite simple) read customer reviews….it is quite an easy first step you would think.The second thing is to report them to SCAMWATCH authorities.I have been on betting sites before but never one like this legal scam company.They approve your application to join then let you deposit money and start betting.You can then deposit more money and bet again.Once you log out and try to return you cannot get back in and the rest of your money is locked in there with them.Once you contact them,their excuse is they are doing a full verification that could take who knows how long.This is something that the licensing people have a lot to answer to for not doing their BASIC homework…AND SHAME ON THEM for only thinking about the money they will make from issuing betting licenses to such rotten sewer companies like bet365…these departments issuing licenses are complicit.
Ian “Hearts & Sol”
25 September 2024
Comment from ca.trustpilot.com
They wouldn't verify a legitimate account and would not provide a valid reason. So much for this shop!
Abbas Mohseni
24 September 2024
Comment from ca.trustpilot.com
Hi my name in the site is Abbas13750 , guys do not play any games especially big bass bonanza in here , since the have money to champions league to be sponsor now they get back the money how ever they can , today I put 300£ in the acc and haven’t got single free game 300£=300 spins , it’s just impossible, you guys are animals
Rob Malls
24 September 2024
Comment from ca.trustpilot.com
I compared the rtp on bet 365 with the rtp on the game providers website. The stated rtp on both sites is around 96%. On the same stake amount and the same amount of spins the rtp on bet 365 averaged between 5-10%(although this is rare to be this bad it can happen from time to time) On the providers website (Pragmatic play) the same stake and amount of spins was 70-200%. This as a once off can obviously happen,sometimes good mostly not so good. The problem arises when you repeat the experiment multiple times and get the same results. Bet365 over multiple sessions,rtp remained between 5-10%. Pragmatic play over multiple sessions rtp remained between 70-200%. I tried multiple times to achieve the same bad results as I got with bet365 on pragmatic play,it was not possible. No matter how many times I tried bet365 continued to give the same low rtp and pragmatic continued to give the same average to decent rtp. This is not down to bad luck. This is manipulated rtp. The outcome is supposed to be random given the rtp,sometimes you win a little,mostly you lose. If the rtp is considerably lower than what is stated you are almost guaranteed to lose. How much you lose is down to how many spins you're willing to give it before you realise you're being scammed.
Daniel
23 September 2024
Comment from ca.trustpilot.com
Betting in a race for it to cut of right before love viewing is annoying , not allowing punters to enjoy what they've just bet there hard earned money on
Kartel Clothing Art
23 September 2024
Comment from ca.trustpilot.com
Worst, constantly hit low wins on slots on the bonuses that comes very hard, i could aswell throw my money out of the window and waste less time.
John
23 September 2024
Comment from ca.trustpilot.com
I put money on the site and placed a bet,now they are doing a verification process that has now lasted over 3 weeks. I cannot withdraw my money or access my account. If this isnt theft I dont know what is. They stole my money and are holding it indefinitely until they can verify me... how long will that take? Never use this company im afraid this happens a lot, probably if they are low on cash they steal other peoples cash and lock them out of their account. This company needs a full out investigation.
thematrix
22 September 2024
Comment from ca.trustpilot.com
Games are wonderful so rigged it is predictable what happens bet365 don't even hide it it just wipes you out with out even giving you a play lose lose and when you have 0.20p left it will give you a 0.04 win. amazing fun time. Really fair games play 30 pounds and get 1.19 return towards the end of the 30 pound. That is great rtp. amazing wins never go over 10 pounds but you spend hundreds. It is amazing bet365 should states in their terms and conditions that they will shaft you till you have no money can't eat and lose your home and your family and your life is destroyed. Also people you tube has a new documentary by dw documentary about gambling. The GC fine the companies and keep the money. Great how this matrix works. I wonder how they turn on the switch so your account just takes. It is insane. I have seen the light. It is not fun playing and you can't even get a winning spin out of £50 that says it all. People just stop if you are not a big spender you are never going to win big. It is not random. And if you are complaining on here and they know who you are you aint getting jack **it back. The money has gone to the company and to the gambling commission. It is amazing what money does to people and we are all victims to this. I wish money was never invented I hate it. Good luck losing if you continuing giving this ceo the high life. Good luck your gonna need it if you play on here. They do not even hide it. lol. Watch the documentary. They do not even respond to reviews as they are just doing this taking till the next big fine(pay off) and then around the circle they go till next time. Part of the game and the small fishes just get fooled and moan lol we are all muppets
harry powell
22 September 2024
Comment from ca.trustpilot.com
They had a review in to my account cus they do it to everyone on the 10/9 and I didn't even know they stop giving me bog and extra places if they was a boost for that race don't even know about it till today when I had a horse place but didn't pay me anything
BOX MAT
21 September 2024
Comment from ca.trustpilot.com
They will put down your credit and they don’t pay back really crook I do t understand why commission not close them mf
Blake Allen
20 September 2024
Comment from ca.trustpilot.com
BET365 ARE GRIFTING CLOWNS!!!I had a winning ticket called a loss with no return!!! i go get help from an agent I get told we will email you but no email!!. Chat agent just dodges questions left and right and just spams me the email link I’m done with this shady website you won’t see another cent from me!!!! Edit: There are so many better options nowadays don’t bother with this greedy company!
Omar
20 September 2024
Comment from ca.trustpilot.com
This company is a scam, if you win money you will never receive it, don't be deceived by depositing any funds on any regard, they will take your winnings and have you inquiring for them for weeks maybe months continuely putting your winnings on review withholding your withdrawal indefinitely, legal theft.
R M
20 September 2024
Comment from ca.trustpilot.com
They don't even deserve 1 star the greediest company I've ever bet. When you lose they don't get back and start withdrawing they will keep sending betting frequency reminders. Hope they will be banned everywhere. As a loyal customer that don't deserve a cent from me. No customer support at all!!
jake sweezey
19 September 2024
Comment from ca.trustpilot.com
Terrible customer service and major inconsistencies with the app. Cannot trust my money with this company. Other apps are much better experiences.
Teebee
18 September 2024
Comment from ca.trustpilot.com
GUYS DONT PLAY HERE HONESTLY BEEN WITH THEM FOR YEARS ALL ITS DOING IS TAKING TAKING TAKING AM NOT KUDDING 21 DEPOSITS AGAIN TONIGHT AND I WON 1 NUMBER 36 POUNDS AGE OF GODS ROULLTTE 6 DIFFETNT SLOTS NO BONUS STAY CLEAR PLEASE
Lasha Bolkvadze
18 September 2024
Comment from ca.trustpilot.com
I was very happy with them. Good offers, good customer service but recently they became horrible. According to the offer they should have refunded if my bet lost but they didn’t. Customer service is rubbish. They don’t have help line. Chat bot doesn’t understand my question. I can’t do anything
Ridwaan Ali
18 September 2024
Comment from ca.trustpilot.com
They do random verifications. This becomes a problem when you have bets in play. Once this verification starts, you can't log into your account to monitor your parlays or even cash out. THey say it takes 48 hours, which is not true. When you email them, they don't give you a timeline. I had opportunities to cash out this weekend, but could not have and they are not assisting. Sending my complaint to the OLG. Never using this company again.
Rauf Gusejnov
17 September 2024
Comment from ca.trustpilot.com
Love this site. Free promotions and they are very obliging. Support works very well too. Fast deposits, more important fast withdrawals. I play poker & doing sports bets only and works very good for me.
Jonathan D Woods
16 September 2024
Comment from ca.trustpilot.com
Bonuses expire within a week with no notification. Betting lines change while betting. Horrible App. Choose another one.
Mr.c
16 September 2024
Comment from ca.trustpilot.com
Bet365 games is a fantastic casino one of my favourite casino been playing online 11 years Fast withdrawal Fair play playing And add a few good promotions Trust me it’s a good site
Jono
15 September 2024
Comment from ca.trustpilot.com
I can't understand so many bad reviews. I've played with over 8 online casinos and find Bet365 to be one of the best!! with a high cash withdrawal limit of 50k NZD. I've never had a problem with them. A couple of down sides are I can't add slot games to a favorites list for easy access later and sometimes they have website difficulties of loading pages and games.
Mihai Yanis
15 September 2024
Comment from ca.trustpilot.com
Worst company ever I have played £200 in 4 hours the only winning I had in 12 free spins was £4,90 shameless company ,99 9% winnings for them and ,0.01 for thousands of players ,agents are there for nothing ,not a win in 15 different games ,table pays 0.04 ,0.06 ,0.12 pence ,this is a theft nit a fair play games ,STAY AWAY FROM THEM
Sam Piqué
14 September 2024
Comment from ca.trustpilot.com
1. The agent who served me had a very low IQ. 2. They want your passport or your driver's license to register. I have accounts on many sites and nobody ever asked me that. Intrusive and shady. You deserve better for your gambling experience. Plenty of good betting sites out there.My feeling is they are trying to exclude competent gamblers because they want fish.
Andy S
14 September 2024
Comment from ca.trustpilot.com
I’m blind not stupid in the last month I’ve won 5 sets of 10 free spins but I couldn’t claim any of they and no customer services for blind or severely visually impaired and everything is in a format that I can’t read reported to the gaming commission
Craig Herring
14 September 2024
Comment from ca.trustpilot.com
App and Web service crashes 10 mins before Sturday 3pm kick off, useless
DAVID LYONS
13 September 2024
Comment from ca.trustpilot.com
Don't play 365 games you can put as much money on as you like you'll not win a thing even when you get on bonuses fir games it doesn't trigger bonus complete rip off they need to be prosecuted for theft .
Sam Jones
13 September 2024
Comment from ca.trustpilot.com
Literally took money from my bank but no giving it in credits, shocking company! Horrible app, since the updates just go elsewhere they are pure scum
James Leslie
13 September 2024
Comment from ca.trustpilot.com
Just joined had 600 spins on fishing frenzy big splash not a single scatter bonus 🙈🙈
Mr Williams
13 September 2024
Comment from ca.trustpilot.com
Read the reviews people this company is a massive scam,please don't use them,they've withdrawn my winnings from my account no explanation apart from my game play was suspicious!!!!!.....£400 in winnings gone from my account 😡
Matthew Guyton
13 September 2024
Comment from ca.trustpilot.com
This is the biggest rip off stunt the British have pulled on America since King George the 3rd. They offer nothing, RTPs are mid 80s average and their app/website is riddled with error codes and force log outs that disrupt gameplay. Play anywhere else online but here
Barbara
13 September 2024
Comment from ca.trustpilot.com
Bet 365 is a terrible company, workers lie to customers about sign up bonus. I deposited three times to no avail I didn't receive any bonus. I chatted with representatives for two hours. This company is misleading customers and being dishonest about sign up bonus. This absolutely unacceptable and ridiculous. This company made me very ill. I'm under Doctors care. I deleted my account. I'll take my business elsewhere. Stop lying to customers. I give this company zero stars. This company should be ashamed of themselves how I was treated. I asked for a supervisor. I was informed someone will call me 24 to 48 hours. This is outrageous. ::((((((((( I'll report this company very shaddy.
DAVID LYONS
11 September 2024
Comment from ca.trustpilot.com
Absolute scam ,don't play with these thieves better off burning your money at least you'd get a bit of warmth by doing it ,criminal.
Mohmo P
11 September 2024
Comment from ca.trustpilot.com
I won 23000 canadian dollars and i have my proof they blocked my account and they didnt pay me they told me these thieves that my money under review advise to everyone leave this garbage app if u loose they dont care if won u dont got ur money
Peter Braunton
11 September 2024
Comment from ca.trustpilot.com
Have been with bet365 for a while now ,Out of the blue I had a message which read as follows: (owing to the dubious nature of your buisiness we.are closing your account forthwith.) I am a 78 year old pensioner with no buisiness interests whatsoever .Trying to phone them is immpossible as is e-mailing what the hell is going on.??
David Tam
11 September 2024
Comment from ca.trustpilot.com
I had an account with the original Bet365 before it was regulated in Ontario. Trying to place a bet is like trying to open and account and getting verified every single time. So many steps and forget trying to use a desktop/laptop always asking for the Authentication App...why is everything moving to mobile? Some people like using a wired computer. Even using trying to use a phone a while ago getting the app to work was like nothing I have ever experienced. I am tired of trying and just trying to place any bet on this website has literally forced me to quit betting which is the only positive thing. Worst site ever.
Frankie G
11 September 2024
Comment from ca.trustpilot.com
Would give negative stars if I could I tried to withdrawal my money they wanted me to email a screenshot of my bank info SCAMMERS
Pat
10 September 2024
Comment from ca.trustpilot.com
By far the worst customer service and the worst loyalty program for players.
N K
10 September 2024
Comment from ca.trustpilot.com
I have received about 15 emails from an email that I don't use often that stated I had logged into my bet365 account. I have never heard of this company and when I tried to log into the website, it stated that I was blocked out of it. There is no way to contact them. SCAM!!
Robbie Adams
08 September 2024
Comment from ca.trustpilot.com
Downloaded the Poker App around 2 years back. Have deposited around £1500 in total. After playing around 50,000 hands at micro stakes and making a loss I won't be coming back. Players busting out with their last chips always hit their miracle card. There are a lot of Donk players here but it's impossible to take their money as the system is rigged against you. Very frustrating and soul destroying. I won more money playing on the virtual roulette and blackjack. I don't mind losing it's part of the game but it's the way that you lose here. Shame really as it's a decent app and works well on Android. Pay Outs are Fast. If you like Poker then go to a proper poker vendor like Pokerstars or 888. Bet365 Poker uses the Ipoker software and it really is terrible. I won't be coming back.
Billy
08 September 2024
Comment from ca.trustpilot.com
The worst customer service I’ve ever experienced. I signed up to use the app went to login and could not log in. Asked for support and told my account is banned and there was nothing they could do. No explanation no nothing. Just a robot. Absolutely terrible
Customer D Rutherford
07 September 2024
Comment from ca.trustpilot.com
What is going on with bet365 betting app. Seems to change every time I login. Seems like somebody keeps changing things and can't understand why. If it's not broke don't try to fix it.
Michael Brierley
07 September 2024
Comment from ca.trustpilot.com
Lowest of the low so called bookmakers.They closed my account just for winning a few hundred pounds when they must pay Ray Winstone a fortune to advertise their scum company.Don’t bet with them.Use the exchanges.
Spintwix
06 September 2024
Comment from ca.trustpilot.com
Absolute turkeys these lot. Forever suspending or limiting accounts no matter how many phone calls you go through trying to sort it out. Just when you think it's resolved they find another reason to limit deposits. Had my account over 15 years but it's time to move on.
Edward Naylor
06 September 2024
Comment from ca.trustpilot.com
225 spins on WWE Bonus Rumble Gold Blitz no bonus mostly dead spins i do not recommend!
customer
05 September 2024
Comment from ca.trustpilot.com
I must be honest they have only robbed me once £280 on a football bet 2 goals in the 2nd half of the game after winning £280 they took the money back a few hours later other than that I am about £4000 up over the past 5years! Mostly coming from £10 free bets they offer every week really cool 😎
Carman Widdess
04 September 2024
Comment from ca.trustpilot.com
Like many say, log in issues. You log in and it says have to check location, when ok let's you in. Then try and play a game right away-oh-got to check your location..again. Inconsistant login problems. Get free spins, all of a sudden the log in you have been using for months-doesn't recognize. Finally I closed account leaving free spins and went to different app. Had to keep downloading authenticator app, no matter how often you down load-never helps.
Highroller
04 September 2024
Comment from ca.trustpilot.com
Extremely wide offering.They are fair on how they settle bets and pay out for you. Never had issues with payments.They do limit winning customers quickly, you can not win in a long run from them, they close your account before you make any serious money.One of the best sports betting operators out there still, as they are relaible
Robbie Adams
25 September 2024
Comment from ca.trustpilot.com
I keep coming back to Bet365. I like the App. It works well on Android. Spent over £1300 over 12 months on Poker and Virtual Roulette. Won £1250 so a few quid down. Poker can be tough here. Loads of Donks. They win sometimes, lol.
I keep coming back to Bet365. I like the App. It works well on Android. Spent over £1300 over 12 months on Poker and Virtual Roulette. Won £1250 so a few quid down. Poker can be tough here. Loads of Donks. They win sometimes, lol.