Bet365 PLAYER REVIEWS(2911)

Jyoti Sharma
03 March 2025
Comment from ca.trustpilot.com
I played on this platform, but I didn’t like it. It takes too much time to deposit, and sometimes the amount doesn’t appear in my account. Additionally, customer support doesn’t address my problems properly

Miral Shah
03 March 2025
Comment from ca.trustpilot.com
Experience was okay not soo good facing issues in deposit

Shrey Singh
03 March 2025
Comment from ca.trustpilot.com
hated it. my deposit is lost

Aaron Astar
02 March 2025
Comment from ca.trustpilot.com
Crockery of a company I usually play their online games yesterday deposited £1050 recieved 2 bonuses from the total deposit paid me £200 max return on Eye of horus played roulette also every time I do a high bet I notice the ball lands next to your number I can see the set up they need to recieve a substantial amount of money from you until you get a decent win. This morning spent another £600 played Fishin bonanza no win no bonus only the award you little £2 or £1 wins on £5 stake which I was playing eye of horus, Fishin frenzy £5 stake the same give you small wins along with a bonus tease but nope you don’t get awarded any bonus, in fact eye of horus I did get a bonus however paid me £6 on £5 stake after being £600 in shame of a company total crooks avoid at all cost such a scam.

Joke
01 March 2025
Comment from ca.trustpilot.com
Don’t use the bonus money, I had over £100+ and couldn’t withdraw you have to use their fake money. Joke

Dani Ruiz
28 February 2025
Comment from ca.trustpilot.com
Complete trash experience, made a cashout some days ago and it hasn’t reached my account, at this point I’m not even waiting for it and accepted I’ve been scammed. I don’t know how this guys can sponsor such big companies.

Paula
28 February 2025
Comment from ca.trustpilot.com
i had opened an account on bet 365 and apparantly you need to use an app to bet i was on the general web site and a message came up when i tried to place a bet indicating that i would need to bet from my phone and i decided to withdrawl my funds and never recieved my money

Justyna Laba
27 February 2025
Comment from ca.trustpilot.com
Absolutely nad service and stupid conversation on chat They don't even try to help.

Matthew
27 February 2025
Comment from ca.trustpilot.com
Bet365 Australia is a f'ing joke. Locked my account, stole my weekend bets, and now I’m stuck waiting for some clueless idiot to do their job. Complete trash company.

Edward Naylor
27 February 2025
Comment from ca.trustpilot.com
Cash out option showing a value and fluctuating but every time I pressed it was not working spoke to Cs and a couple of hours after my bet lost they said cash out was working do not bet on sports here.

Sam
27 February 2025
Comment from ca.trustpilot.com
Beware of "MuchBetter" Wallet. It is a Scam!! They are taking customers' money. They stole my money. They message you asking for the transaction details when you notify them, but they will say things like "We can't find the transaction with code you provided". Me and Coinbase had no problem finding and verifying that it was sent and successfully received. They will just lie to you. If you want to read the horror stories for yourself then look at their reviews on "TrustPilot".

Super Frank
27 February 2025
Comment from ca.trustpilot.com
£1 win from 60p stake in a 3 scatter bonus round, what an absolute scam of a company. DO NOT PLAY SLOTS HERE!!!

Toon
27 February 2025
Comment from ca.trustpilot.com
Bet365 lures you in with promotions and when you place a bet according to the promotion and you don’t log out manually, they say they protect you from not gambling to long and change your account so they don’t pay out the bonusses anymore. They sorts of tricks. Or if someone in support promises you in an email to get this bonus others will say no can’t do. Very untrustworthy! Stay away!

Cezar Andronic
26 February 2025
Comment from ca.trustpilot.com
One of the worst, never had a win here and playing for months, RTP? inexistent..Avoid if you want to have fun gambling

Edwin Lwandle Ncube
24 February 2025
Comment from ca.trustpilot.com
Bloody thiefs—If you are still betting it means you are losing , once you start winning they block your account and start investigating source of funds ,,stupid excuse

Dave
23 February 2025
Comment from ca.trustpilot.com
365 is the worst site I ever been on and I recommend for people to look elsewhere. They have the worst customer service, just garbage site

Krzysztof Oleszczuk
23 February 2025
Comment from ca.trustpilot.com
If you deposit and win in free games they block(lock) you like animal but you can deposit play for money control games nice

margaret Pellegrine
22 February 2025
Comment from ca.trustpilot.com
Keep away from online betting crime of the century miracle goals everything in their favour as if they have a magic wand to kill every bet you have no wonder betting offices are empty who allows this I've been betting 40 years never witnessed anything like it before internet you had a fair chance as corrupt as anything every one should be shut down because this is not fair gambling its fraud of the highest order should be sent to jail as for Denise coats how she sleeps at night is beyond me corrupt government's allow this the world's gone crazy for corruption and fraud online betting anyone who sighns up be warned throw your money in the river send lot to jail and throw away key let em rot

Steven Reynolds
22 February 2025
Comment from ca.trustpilot.com
Terrible customer service. They decided to end the chat as I am trying to open an account instead of assisting with my issue. Chat agent was called Hannah

TIFFANY KETCHAM
22 February 2025
Comment from ca.trustpilot.com
Can I give negative stars? Bet365 allowed someone to use my email address. Different name. Different phone number. Blank bank account. Bet364 allows people to scam you because they do not bother with verification. No email verification was sent to my email address. Clearly a scam to get me to put in my bank account. Rep was polite and seemed apologetic but could not send email confirming account has been shut down.

Glyn tissington
21 February 2025
Comment from ca.trustpilot.com
I use to bet £10 per week on the horses I know it’s no earth shattering amount but I only did it for fun the trouble started because of my disability I have trouble remembering things it use to have face recognition but now and then it would ask for my password which sometimes I couldn’t remember I had to get in touch with bet 365 because I’d mentioned I had memory problems they have stopped me placing a bet really nice to know you don’t value my custom because of my illness

James Power
21 February 2025
Comment from ca.trustpilot.com
Srdraws you in with little wins but after some time playing you get nothing not even to play on with

Dennis Bishop
21 February 2025
Comment from ca.trustpilot.com
Another ridiculous online casino its a complete joke. Over 150 spins and not a single bonus or win over 5x. Seriously? It's rigged, plain and simple. I've closed my account and advise you to steer clear of this blatant scam site.

keri owen
20 February 2025
Comment from ca.trustpilot.com
Absolutely disgusting service can’t get hold of anyone can’t logon and all I get is a stupid AI conversation. I want to cancel my account. Can’t ring anyone. Can’t email anyone pathetic.

Super Frank
20 February 2025
Comment from ca.trustpilot.com
I’ve noticed a trend when I play slots on 365 that if I get a win, the amount won will put me back to what I had when I started playing, for example if I deposited £20 and was down to £7 I would get a £13 win to bring me back to £20. The same thing happens with bonus rounds (free games) the bonus never pays more than £20, and it brings me back to what I originally deposited, this is with 40p or 60p stakes.It’s like they’re telling me, look you’ve won your money back, just take it, but I carry on and lose it with dead spin after dead spin.I’ve noticed this ever since I lowered my deposit limits.

Arturas
18 February 2025
Comment from ca.trustpilot.com
Very funny site and their owners. :)

Consumer
18 February 2025
Comment from ca.trustpilot.com
PLEASE stay away from Ebasketball. I’ve been playing and monitoring to see if it’s legit. It’s 100% manipulative by its Gamers. Theres no way around. Bet on college/ pros but never bet on Ebasketball.

Valentin Traila
18 February 2025
Comment from ca.trustpilot.com
Let's me registered have a look around when after I deposit I get locked, this is a joke! Sent them 2 different ID documents 4 different selfies and still nothing... they do not want to send me the money back... Do not deposit with this company...

ka kec
18 February 2025
Comment from ca.trustpilot.com
i am very angry... bet365 casino is not paying anything... i won few times 100-400€ but that was long time ago...i deposited like 1000€ in 12months and got no return while playing slots no bonuses no big wins, it only takes my money... this casino is soo scam you cant win anything, its better that you throw money in trash instead giving it to them...

Drew Jones
17 February 2025
Comment from ca.trustpilot.com
This was my go to betting app as I’ve had my account with them for many years. Then one day for absolutely no good reason, they just banned my account with no explanation. They wouldn’t even explain why they had banned it. Terrible customer service.

Anis Regaieg
16 February 2025
Comment from ca.trustpilot.com
they block my account for no reason they make angry cause my english not good and i dont understand them good they block me...

Aaron Munce
14 February 2025
Comment from ca.trustpilot.com
Played for 4 years won 10 free spins from the free to predict 6 scores challenge played the 10 free spins and won 122 quid first time winning and then bang restricted from promotion and bonuses I asked why the fools said due to safer gambling I can’t receive promotion or bonuses absolute Ballix played for 4 years was no issue to I won

Zack Carne
14 February 2025
Comment from ca.trustpilot.com
Gambling before the year 2021 was soo good, always had a win. It’s like the systems been rigged. I’ve not long downloaded bet365 been some years. But from my recent experience with them, I couldn’t even rate 1 star, they lie about there odds, and every casino game is for sure rigged. ha, lose lose lose never win here!! Coral is by far a better app to bet with..

Carlo Orsini Casalena
14 February 2025
Comment from ca.trustpilot.com
Won a small Superbowl bet, $100, but they won't let me withdraw funds. They have all my bank details, credit card info, but they cannot get me money unless I have another set of banking info. So I have to go and open a bank account somewhere to get $100 back. They take a deposit instantly but can't handle a withdraw. Big bowl of wrong! I will never use the gambling site again and warn no one else does either. If I could give 0 stars I would. Terrible!

Trenice Singh
14 February 2025
Comment from ca.trustpilot.com
I lost a huge amount of money using this company ! The customer service is slow and highly manipulative. Depart from bet365 and worry less about loss, Step in the right direction progressively using spacebank

Carvley
13 February 2025
Comment from ca.trustpilot.com
I being on the app for little over a month learning wild loosing. My issues with these dishonest owner. 18 games parlay 9 teams won $6.6k payout if all 18 teams won and after 9 wins with teams +120 add your payout is $8 . How dishonest and disgusting. On top of that winning 30 sec the $8 payout show up the suspended the payout ontill the next team lost so i couldn't even take the $8. I message support to complain after $2000 lost gambling he decided to restrict my account and deleted the 18 games parlay from my history

Anze locnikar
13 February 2025
Comment from ca.trustpilot.com
ScamNot paying winnings on hold for long periodStay away

Stephen Thomas
13 February 2025
Comment from ca.trustpilot.com
Spent 150 quid on slots, that’s on one machine, biggest win 72p, money down the chute in minutes, of all the online casinos never felt as robbed ever, surely a scam. To put things in perspective I’ve been in Lanzarote for 2 weeks and staked over 2k in euros but had a return of at LEAST 450 per 500 and I’m up at end of holiday, could always guarantee at least 75% return on other gambling stores in U.K. avoid at all costs

Dionis
12 February 2025
Comment from ca.trustpilot.com
Never placed a bet in my life anywhere , got permanently banned immediately after clicking the signup button, with no explanation whatsoever.

S Maye-Jones
12 February 2025
Comment from ca.trustpilot.com
So as a new customer I was offered for a minimum deposit of $10, I will get 50free casino spins. With a placed bet of minimum $5 win or lose I'll receive a $150 sports bet reward. This is as a new customer. So I signed up. Deposited my funds and was ready to play my free spins first then my deposit. Well, Bet365 casino game for the free spins( only 4 games are eligible and they'll state which ones with a clickable logo that take you straight to the eligible game chosen. I clock the piggy game. It loads goes through all the animations and then states that I have 50free spins. When I hit the spin button. The reels will start to spin but then a message pops up. The message says "server issues"😞. So I re tried it like 4x. Then I said maybe it's this specific game let me try one of the other 3 that's available. So I'm I click the leprechaun one. Same loading telling you how to play the game. When I click the spin button same message pops up. "Server issues". So then I said I need a control test. Let me click on a casino slot game (cause all the other attempts were casino slot games), that is not part of the free spins reward. Well guess what it took my deposit money with no problem spin no message ready for me to push the spin button again. So then I said. Great it's working now let me go back to the free spins eligible games. I click on the free spin eligible games and it was the same as before message pops up saying "server issues". I tried contacting support from the app. Talked to a bot then a so called human that was responding like a bot. Got all the way to explaining what's the issues. Screen abruptly stops and goes to home screen. Now the chat is gone! So I call the Bet365 customer service number. Spoke with a sir. He speaking to gaming. They telling me to go into the app and try again. After asking me to download the game to my personal computer. Like I'm going to trust that. Smh. Let's just say 45minutes into it. I was completely over it. I stated that I've screen recorded my whole interaction and ready to post it. I feel like this is a scam. Well sir says they've been around a long time and is the best gaming app. I started naming all the other apps I play on like fan duel and how I've never had this type of problems. Then he back tracked to say they're fairly new and still working on glitches. Then says I can use the sports bet portion and receive my rewards after placing a $5 bet. I'm like I'm cool. I don't want nothing but my original deposit back. I don't want no free spins no more I don't want the free $150 for my sports bet. Frankly I don't trust that that part is real. Especially after this. Mysteriously. I was logged out. Suspiciously I couldn't log back in using my saved password. It wanted me to type it back in. I'm like yeah they trying something fishy and I don't like it. Letting my bank know that it's a fraudulent deposit. Letting BBB know this is a mess. And I will shareynscreen recording of the whole entire thing. With audio. Smh. This country is such a sham. The things that are let the be happening is insane. Government can y'all catch these fools. Ive gotten anxiety and high elevated levels of stress from this.

Jackson Waigwa
11 February 2025
Comment from ca.trustpilot.com
Before i started it. I came here, read the reviews and most were 1 star. Ignored and went on opening a betting account with them.They are the Worst. They restrict account. After a week, i am told i cant use cash out feature, withdrawing is a problem and the worst part of this is their customer service representatives don't give a solution. they say that is what it is and there is nothing they can do. PATHETIC!!!!

Andrew Wright
11 February 2025
Comment from ca.trustpilot.com
Awful company to deal with. Won an Acca 7/8 teams had won with the last game to be played the next day, offered me £75 cash out. Accepted it but when you click it won’t let you take it. Then the app crashes, log back in same thing happens over and over. So screenshotted the error thinking customer service will be able to help and let me cash out what I’ve won. Only to be be bounced around live chat before finally having my account terminated and they’ve kept the credit I had in my account and not refunded my winning bet. THEIVS! Fuming. If this isn’t resolved will be going to the ombudsman

steven cox
10 February 2025
Comment from ca.trustpilot.com
App is very bad. Always issues logging in. They usually got best odds but they don't like it if you win. I been betting on horses for few months and all seemed good But I had a lucky streak with a few descent winners then they blocked my account. They would not tell me why they just blocked it for no reason. Thankfully I was able to get my winnings out easy enough. I don't know why I got blocked. The only reason I can think of is because I had a few winners. Shame really as they do have best odds. It would have been nice to know why I was blocked. Will be going back to paddy power as their app seems much better. Odds not as good but overall much better.

Katie Wilson
10 February 2025
Comment from ca.trustpilot.com
I used to really enjoy playing slots on this site I have deposited £100s in the past 2 weeks and not paid me anything not even given me free spins with the slot games I have been playing.. I have played with bet365 for 18 months and I used to really enjoy playing with them but it doesn't seem they want to pay out anymore

dave close
09 February 2025
Comment from ca.trustpilot.com
Don't waste your money with these guys they will steal your money like they did me go somewhere else

Joel Lanni
09 February 2025
Comment from ca.trustpilot.com
Their cash out feature is terrible. I’ve lost hundreds of dollars due to this broken feature. It doesn’t ever let you cash out it’s just there to trick you. Use a different app as they’re scammers.

Mrs S Hayman
08 February 2025
Comment from ca.trustpilot.com
What a rip off site definitely not recommended!! When you win a good bet and you increase your bet yoh will definitely lose what you win they eat it all.

jan lacny
07 February 2025
Comment from ca.trustpilot.com
Absolutely scam you can spend how much you want. You have no chance to win because they taking a piss they just send you some stupid invite and it’s shit hopefully you scam devastate

Stuart Cloney
07 February 2025
Comment from ca.trustpilot.com
Criminals.twice in two days they have screwed me over.1. Offering cash out of a product, fair enough the first offer changed mid transaction but when I accepted the revised offer and they declined that immediately as well its a farce.2. Voided a bet based on a market being closed? It wasn't closed on your App therefore the bet stands. Took them a day to void the selection as it only happened when the player started going well.
mahitha
03 March 2025
Comment from ca.trustpilot.com
no it is not a fair site
no it is not a fair site