Bet365 Review

Do not register and enter any personal details.I created an account, entered all of my personal details, sent them a copy of my ID and my account was immediately blocked. Without any explanation. Just that their internal department did some ‘check’ and decided to close my account. What did they ‘check’ just from my personal details, without any deposit or activity on their site? Complete nonsense. And now they refuse to delete my personal data and who knows what they’re doing with it and with who they are sharing that sensitive information.. Worst experience with online ‘casino’ ever.

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I placed a football acca 3 days ago and then set myself a 5 day time out as didn’t want to be tempted to bet again during the week.I had a change of heart about the acca so went to take the full cash out on offer. It wouldn’t let me so I asked to remove the time out early, which requires 24 hours notice.24 hours later the time out has not been removed as highlighted and I can still not take the full cash out (that’s still on offer).Their customer services passed me around 3 different people and they are all citing their rules. Stating that ending the time out option could not be honoured and I can’t cash out whilst on a time out.One of them passes me to another team to see if I can get the bet voided, and they refuse.I complained and my complaint got refused. They were citing it would be a breach of responsible gaming. You heard correctly, apparently me cancelling my bet so I can take my stake back to my bank account isn’t in line with gaming responsibly.Shocking way to treat customers and not the first time I’ve had this from them.I’m a very reasonable person, they aren’t at all.

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Absolute worst customer service. They don’t help with anyone. And they are the rudest people. They delayed their payments. Made false excuses. Then their deposits didnt work and they blame the customer. Worst service ever!!!

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At the end of the day bet365 is the winner here, if you think you will get a big win here you’re highly mistaken and must a different site out there that’s fair, this site a doggy as it gets and don’t even bother contacting customer service they will confuse you with utter nonsense useless information.

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Imagine a bank account that doesn’t show your transactions. Well Bet365 doesn’t show outstanding transactions without logging in and logging out again. I contacted them but they don’t tackle the issue.Sham account, avoid.

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This company completely unprofessional. They placed my account under review for no reason, when I asked them why they had no information to give. Then I messaged them again and they told me they closed my account permanently and won’t offer an explanation.

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They cancelled my account just because I had won a few quid over the space of 2 years. When I asked why I was not given a satisfactory reason. Considering the CEO payed herself a huge bonus in 2022. They act like a ‘Mickey Mouse’ gambling site.

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Very weird company. After many years of using another site ( I play very rarely anyway) I decided to change to bet365 as I thought it is more serious company without knowing the appaling reviews. I opened a new account and tried to deposit and I couldn’t. I asked their support what is the reason, they couldn’t give me a reason. They said something like “we understand that it is frustrating etc but we have restricted your account”. Probably they have enough people playing and maybe they can’t keep up with any more. I have never had any other bet365 account and it’s strange that I got restricted immediately after opening a new account. I can see many other people had the same experience.

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Did the (enter $10 minimum, play $5, get $150 in bonus bets) cuz I really need some money & these guys f***ed me over after I followed all the steps. I claimed the offer & followed the rules & nothing. I’m seriously pissed

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STAY AWAY – GO TO FANDUEL!The company is a scam. People post just because of reviews/multipliers, unlike other sports gambling reviews. This one will randomly terminate your account once you deposit. They say they cannot give refunds, but they will take the money and randomly close your account.

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Really liked BET365, recommended it to friends who also opened accounts. Easy to follow, good odds some very good boosts / specials, but then suddenly stopped me having boosts / specials altogether, without explanation. Tried to contact them and ask them “why” but nothing, it was just a decision they made ???So I closed my account, and telling others to do so.A law unto themselves, won’t be going back to them.

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I created an account on 04/24/2024. I uploaded the certification documents they asked for, I applied, I won and on 25/04/2024 my account was closed, with 2 bets open. When I contacted them as to why this was done, their response was: “The decision was made globally and is final. Do you want anything else?” Stay away from this company

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I’ve never had issues with bet365, in fact I was astounded by the bad reviews on here, absolutely astounded.I’m making a complaint and I’m still giving 5 stars.Today they settled and paid me out on their OWN ACCORD.Then reclaimed the money and cancelled my withdrawal because they settled with misleading information received, regarding a booking of a football player during the Liverpool v Everton match tonight where macallister was booked late on and there was no visual of card issued.Meaning we’re at the mercy of what we’re told. The thing is, the commentators commented on the card that macallister was booked. They would have seen it right??So why no confusion with them?We’re being messed with big time.Time to give up sports betting I think

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Ubelievable case again . The provide false correct stats , when u bet on the corners suddenly the cash out is closed and the amount of corners is increase or/ decrease .

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This gaming organization takes your deposits & your bets. But when you try to withdraw money they tell you that you’re not fully verified. So, why do they accept your deposits & bets if you’re not fully verified? *I think they’re a bunch of crooks running this outfit.DON’T GO THERE!

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Avoid at all costs. All of their esports battle games are involved in match fixing. The people who play the game such as Esports CS2 (teams like Seight, Gameinside) and soccer (players like Lion, Arcos) intentionally win or lose. These never happen in normal esports games. They restricted my account when I brought up this point. It’s like they are trying their best to cover up their ugly side. NEVER USE THIS UK WEBSITE. No wonder people in the US barely use this website.

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I was a client for a few years and all of a sudden they said my account was closed for no reason.I guess it’s because I was making a profit and they don’t want that. They just want people that they can rob their money from obviously.Very disappointing and disrespectful of them and unprofessional.

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Used to be a good betting option, now terrible365 has become insanely greedy in the recent years, to the point to now your account won’t even last more than 5 bets without getting limited. It’s honestly just a waste of time coming back to the website, pretty much 0 options left in the UK though outside the exchange.1 star for being possibly the greediest gambling company to ever exist, and instead of improving they enable addicts to keep going.

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They don’t pay out bonuses from their promotions. Be careful. I made a bet on their promotion on April 22nd 2024, won the promotion and they didn’t pay me out. Their help line is absolutely terrible!!!!!

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I have had no trouble with them . Other casinos seem to have no problem accepting your deposits but when you try and withdraw that’s when it becomes tricky with set min withdrawals and having to basically set up a whole new bank account. !!

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How come you can play hundreds of games and constantly get no bonuses you need to get 3 sign’s but it will only give you 2signs witch I had 45 times in a row don’t play on the casino games coz they will ripoff big there returns to players is very poor stay away from this site

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half the slots not loading tonight and the other half nothing but dead vile site you do not deserve anyones money.

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Terrible paying out all ok when depositing said 24 hours on website but been 30 and still nothing and I’m fully verified

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I just downloaded the app, and it said there was an issue verifying my account. I had to send an email to the verification team. Where they asked for a photo of my social, my ID, and a letter showing my name and address. I covered all the numbers but left out the last 4 of my social, my name was visible. The rep said to take a photo where the first few numbers are visible as well. IMMEDIATELY I DELETED THE APP.

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Corrupt has anything soccer results that don’t make any sense every soccer bet 1 let’s you down 99% of the time last second goals coming all the time to kill your bet they say this is fair that’s why every betting shop is empty crime of the century and government allows it need I say more

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Surprised at all the negative reviews. I have been thinking Bet365 is one of the best sportsbooks ever. They cover every sport and have many unusual betting offers and always pay me very fast.

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Signed up to account for Grand national and was due a credit of £30 given after you had your 1st transaction .. so glad I transferred winnings straight away. Tried to get into account to use credit and was told my account had been closed after having another account opened . Never opened an account before with them and if I had why would it not say I already have an account with them using the only email address I have had used for years ..Leave well alone

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They ask for details for a wire to Canada but do not provide all of the details they request when sending the wire so they get rejected. I have asked multiple times about other ways to move money and they do not provide an answer. They are simply not interested in solving problems they are creating. Very poor, use a Canadian site if you are Canadian they are terrible.

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Terrible betting company. I placed a bet with my own money to get a promotional offer of £30 free bet bonus, however they will not let me use the £30 free bet to place on anything, they want me to deposit more of my own money even though I have £30 on my account to use. Absolute disgrace of a company just trying to con people out of their hard earned money.

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Honestly use to be good deposited over !£200 and maybe got max 3 bonuses dead spins and if I did get a bonus £5… don’t play here seriously if you want to lose money then go ahead stick to jackpot joy or 777 casino

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Experience with B365 ~10 years. Last 12 months felt like they tried to be my bank manager. Wanted salary, financials, and their KYC process also wanted my passport number. Locked me out when I refused. Not sure who they think they are! I’ll miss some of their betting products but not their over-controlling

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I’ve deposited at least 15k on bet365 in the past 2 years and I’ve withdrawn the maximum of 1k. The site never gives free spins & when it does it doesnt give you any wins. It takes hundreds and hundreds on roulette and never gives a number. I’ve played slots & it doesn’t give you any wins or free spins. I understand the probability of games and that gambling is a risk but its absolutely beyond a joke that it just eats and eats money without even giving a single win. I have played on loads of different sites & I’ve won & lost but nothing like bet365. It is one of the worst sites I’ve ever used & I’d definitely not recommend it. You never receive any bonuses or anything for being a frequent player. This site seems very fraudulent & I won’t be playing on here anymore. I’m far from a sore loser but after the past year of always been in a constant loss and using different sites to play which I’ve played less money and won more than I ever have on bet365, I’ve finally decided to leave a review so nobody makes the same mistakes that I have!

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Been with Bet365 for over a decade, finally in a position to take a withdrawal ($1500.00). Account is verified, and wouldn’t you know, the withdrawal has been under review for months. Terrible company, it was never like this.

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Terrible company, some Tatiyanah rep told me my account was closed and could not be reopened by a trading department? I didn’t even have an account. I mistyped my phone number on registration, and asked for help but got attitude, a ridiculous wait, and because I complained of said wait got a closed account because “they reserve the right”. Then I came here and saw the scam reviews, so thanks Tat! You’re horrible customer service saved me from losing money.

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I have recently closed my account …after many years as a customer they decided to restrict my account pending investigation…After many emails backwards and forwards I decided to copy in CEO and then finally something was done …I was given compensation for mistakes made …Account back up and running and then once again they decided to stop the little freebies where you select correct scores on a Saturday and the goals …normally get a few bet credits from it nothing major ….Out of the blue half way through week decide to take this option from me … pathetic and no reason given so enough is enough…. Something is very wrong with this company now and treat customers very poorly …Now opened account with BET VICTOR and so far all going ok..

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Joined to put a bet on day of grand national deposited £10, £30 free credit, bet on the winner said I would get 52 pound back, on the day had 82 pound in my account , tried to withdraw my winnings, unable to. They locked my account, then allowed me back in after validation lo and behold my account minus £52 , total rip off company they should be investigated .

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To rate my experience with 1 star is generous. Placed a bet with Bet 365 on the winner of the grand national. This was placed and the funds taken from my account.Received no notification that this bet couldn’t be accepted when placing it. I tried to login after the race, I couldn’t access my account and was told the bet had been made void.Terrible company and they should not get away with scamming customers as I can see from the reviews I’m not the only one who has experienced this unjust treatment of customers.

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I cannot verify my account as I do not have a smart phone. I have tried for hours and not got anywhere. So I have closed my acount. This is digital exclusion. Shameful

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Very scammy and dodgy. Deposited £10 for the National, won £30 but wouldn’t let me withdraw to my card, wanted bank details and ID etc. Never had this with any other sites. Wonder if they’re selling details on? (the few positive reviews seem to be fake too, which is a red flag imo).

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I don’t usually bet but signed up for the Grand National on their deposit £10 get £30 of free bets. Small print reads the bets must be settled before the free credit is applied – which is well hidden. Deposited and bet £10. Account shows only £2.50 settled even though £10 has – so no free credit has been applied. This is FRAUD in my opinion. They take your money based on a promise that they don’t intend to deliver.

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Horrible company, likes the users to deposit money as it benefits them. But once you win, then there is all kinds of problems with the withdrawals!They closed my account for suspicious behaviour. an online company which does not allow you to bet while being outside your country. You can’t have 2 accounts under your name if you are a citizens of more than one state.

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Offered £30 free bets if I deposited & bet £10, did this to find out T & C’s were in their favour & did not make sense to me, however never got any free credits, avoid!!!!

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Site and app crashes in the middle of UFC 300. Lost money not being able to cash out. They are only offering an apology and that is all. Won’t be using this app anymore.

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Unfortunately not an option for no stars! Only did this for grand national, offer wad bet £10 get free £30, whoo hoo, obviously too good to be true! However, in my £10 my horse came in 4th (allegedly they were paying out on 6th place)! Surprise surprise, nothing back, only normally bet on the grand national but in future I will go into a shop and forget the crap’offers’

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This site needs the ombudsman involvement ridicul0us pay out, the way Thier customers service write back to is so rude as if we gambling with Thier funds ,the site doesn’t log out like other websites they’ll question you on the time you’ve spent on their website, if you withdraw a win they wouldn’t free the funds till you answer their 4 or 6 questions come on guys I came here for fun not a flippin essay boring wins and rubbish connection slots games repeats same symbols over and over again with no win of course You will lose more than you’ll win on here programmed to blow your mind away 0 to 100 in less then 20 mins give you back something between 14 to 36 quidFree spins are wasteful fun of time and pay, £2 spins wins you ungrateful 8 pounds And the funny thing that they send you email warning you of your spending as if they care. you’re the fun killa bet365.

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the spin to pay out ratio on Big Catch Bass Fishing Megaways is dreadful dead spin after dead spin took 38 spins to even win 5p lol

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Closed my account. Won’t tell me why. No idea what money was in it. Disgusting way to treat customers.

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Defo a scam site over 3 months I’ve deposited I deposited 50 pounds ine day not one scatter on the same game I played it on biggest scam site I have ever played on

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Absolute joke,very unprofessional,impossible to log in most of the time.I have switched to Paddy Power,much better and easy to use.

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Absolutely worse day of my life not worth the money for the festival zone didn’t even see the rase bad day awful 😞

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