Bet365 PLAYER REVIEWS(2654)
Michelle Bate
27 August 2023
Comment from ca.trustpilot.com
My win withdrawal is also giving me trouble. There was no answer after my two attempts at the online chat. I emailed you, but I have not heard back. Although the deposit process is straightforward, it seems that they are unwilling to return your money once they have it.From now on, I'd prefer to invest my money earlier with companies like Tlustik Investment than risk losing it on gambling sites.
Joseph Mangan
26 August 2023
Comment from ca.trustpilot.com
Placed a bet on bet builder last night and it came in but refused to pay out as OPTA which is a corrupt organisation decided that Stirlings cross because it caught the defenders shin pad which is not part of his body. Said he never assisted in the goal. Contacted them they said optas never gave it as an assist so it is not. So these companies say they are independent and better than each other but basically they all use Opta which means you are basically using an independent private run funded by these betting companies which means it cannot be independent at all.
G G
24 August 2023
Comment from ca.trustpilot.com
Normal behaviour for all these gambling sites they let you win a little when you join and then somehow alter odds so whatever game you try you cannot win.
Mohammed Ramdana
24 August 2023
Comment from ca.trustpilot.com
Iam going crazy and stressed to the level my heart going to stop . Or probably iam going homeless. My usename : sanae00 I deposit 9000 to play with after i lost alot with them then i won 4400 then it become 13000 . They put me on self exclusion for 6 months which iam ok with but i still can’t get my 13000 to pay my credit card . Its on hold they say under management review . They asked me to send tax return with bank statment which i did then still no answer from them. I will have to just get a loyer and sue them for making me sick and i have screened everything as a proof . I hope they will deposit my money as soon as possible before i be in the street.Has anyone got the remaining balance from them . Bet365 set to be leget . Still waiting . I will update if there if i get my balance.
Alex Davidson
22 August 2023
Comment from ca.trustpilot.com
They are shutting down, been very upset with the way things worked on this platform, Deposits were slow, funds reflected very late, UPI IDs werent working well. Had to always follow up to get my deposits on the account to play. Worst Experience Ever!
Rhys
22 August 2023
Comment from ca.trustpilot.com
Absolute joke of a gambling site. They hide little t&cs in the rules of certain bets where you have to go digging to find such. For example, I placed a bet there on under 5.5 cards in the game. There was 5 cards in the game but APPARENTLY because there were 2 yellow cards resulting in a red card, this now counts as 3 cards. But this isn’t stated anywhere unless you go to the settings sections and then go into 4 sub categories to find it.
Michael Caraway
21 August 2023
Comment from ca.trustpilot.com
Despite an impressive variety of games, the negative facets greatly eclipse the positives. Specifically, the untimely allotment of bonuses and the arduous task of withdrawing one's winnings are both entirely inadequate. For any individual who places a premium on expeditiousness or the preservation of their fiscal reservoirs, a visit to this particular venue would be ill-advised. In order to circumvent such irksome tribulations, I implore you to consider utilizing the services of Asllc. These experts are known for their unparalleled reliability and dependability, coupled with a dissipation of any issues with withdrawal.
Garry Henderson
20 August 2023
Comment from ca.trustpilot.com
I bet Hearts to beat Partick Thistle 3-0. Cashed out just before Hearts scored their fourth goal. Which was accepted. They won’t pay out. Tried contacting them. Going round in circles. Don’t use Bet 365.
Fourty
19 August 2023
Comment from ca.trustpilot.com
I was betting for years and lost a lot of money. Today I couldn't login into my account and they wouldn't state the reason after I asked them numerous times. I had around 70€ still on the account which they deny to withdraw to me back.Go the hell away to some bookie that isnt scamming people like bet365. I regret every cent I lost on their website, they dont deserve it and should be put out of bussines forever.
Jonny Riley
19 August 2023
Comment from ca.trustpilot.com
Absolute disgrace off a company to be now told my account is permanently closed…no reason at all and not had email letters to confirm this…I would totally stay away from the so call betting establishment….Mangers should be working in the circus absolutely bunch clowns and waste oxygen….Bet365 hope you enjoy making people’s life’s a misery
Neil Wilson
19 August 2023
Comment from ca.trustpilot.com
Opened an account with a £50 cash back deal - went to the races and placed a few bets to meet the terms of the deal - few days past and they had not honoured the deal - then received e-mail saying that they had terminated my account and don’t need to give a reason why- didn’t honour the deal 🤬dodgy company
Chris Gibson
18 August 2023
Comment from ca.trustpilot.com
£1700 on £5 spins with no bonus round , no feature just chewed my money like a rat eats cheese. Gambling you win some an lose some but taking £1700 with nothing .... definitely something going on. Beauty of this occasion is that I have and will quit this gambling game forever , this or any other company with have a penny of my money. Do it for fun or even worse a gambling addiction..... sort it out think of the other things you could have done with the money. I wasted £1700 and could have took the family on holiday ....my lesson is truly learned.
BRAD Rengar Main
18 August 2023
Comment from ca.trustpilot.com
At 14:18 Today BST, I Created the account "MLGGAMER365" At 14:20 I deposited £10 into the account with no bonuses.At 14:22~ I Placed two Bets I Logged out after this. At 15:16 Today BST - Email saying I have been terminated due to the "Trading team reviewing my account" 58min The account was open and active... and in this time "Bet365" with no data/no history of bets/ No other Transactions on the account. Deemed it to "Ban" Me from using your site...
Milan Adžić
18 August 2023
Comment from ca.trustpilot.com
Stay away, they make it super hard to withdraw your funds. It's insane that you allow funds to be deposited in a number of ways but withdrawals are only available through bank transfer, and they request almost a blood test to do it (I did not complete the withdrawal yet).
Emma Fairbrother
18 August 2023
Comment from ca.trustpilot.com
Oh I would give this site 0 stats if I could. Saying my money has been paid out when in fact is hasn't at all I'm not on day 19 of waiting on the money to come through, they tell me to ring the bank with codes they have given me and I have, bank has no transactions with these said codes. Now I've sent then screen shots they want paper proof. Like anyone uses that anymore anyway!! Now as I'm writing this I'm on lice chat asking for a phone call and got told 'no'!! Stay the heck away from this site. Honestly if I could swear trust me I bloody would!! I will never be using this site again. 19 days for them to rob my money!!! DISGUSTING stay far away as you can!!!!
Felix Hayden
18 August 2023
Comment from ca.trustpilot.com
My account was unjustly restricted when I attempted to withdraw my winnings. Both the slow bonus payouts and the challenging withdrawal process are very unacceptable. Even after more than 1500 spins on this site, I entirely lost all of my wins, and I never received my bonuses. This is awful, so I had to change over to Asllc right away, lest I lose everything.
Matty Barton
17 August 2023
Comment from ca.trustpilot.com
Absolutely shocking customer service! Had account for 20 years and had my account shut down when I questioned the minimum deposit on PayPal from $20 to $50 What more can you say but use A decent Bookmaker
cabman
16 August 2023
Comment from ca.trustpilot.com
Been with bet365 for over 5 years and to be fair they've given me many £5 bet credits.However, everything changed when I discovered a greyhound tipster,I started winning consistently,result, maximum bet now allowed on greyhounds, anything that wins more than £2 is blocked and I'm asked to review my stake.Yes,you read it correctly Two Pounds.Also all promotions stopped and Best odds guaranteed.Shame because until then I'd vouch for Bet 365 being the best online site out there.So if anyone knows of a bookmaker that accepts greyhound bets to lose more than £2 let me know.Btw,I cannot advise on their casino experience, that's for mugs,and I don't class myself as a mug.
Vipin Tiwari
15 August 2023
Comment from ca.trustpilot.com
best betting platform , i made over a million ,and i remember that i just had 1k usdt when i started and i met @chadwhale on telegram, and he helped me to rise from there .
Sean Mcveigh
15 August 2023
Comment from ca.trustpilot.com
Absolutely disgusting firmThey suspended my account a few years ago for absolutely no reason after I had spent many thousands of pounds. This didn't bother me because they are the worst betting firm. I hadn't given them a second thought until now , when I received this email about my account which has 0.07p (SEVEN PENCE) in it.After many hours I have managed to withdraw this 7p and am awaiting confirmation that my account is closed once and for all.Like I said, a totally disgusting firm.Dear Mr. Mcveigh, We are contacting you to advise that your bet365 account has been inactive for a consecutive period of 365 days and you currently have a balance.Mail from 365:"After 365 days of inactivity your account balance will be subject to an ongoing administration fee of £2 (or currency equivalent). The first administration fee will be deducted 35 days from now and every 28 days thereafter until your balance reaches zero. No further charges will then be applied.'
Alex Krystian
13 August 2023
Comment from ca.trustpilot.com
Company blocked my account with money in it. Have been trying to get hold of them for 3 months to no avail. Absolutely fraudulent
Surftheaweb with avi
12 August 2023
Comment from ca.trustpilot.com
Best Platform To Place Best on Soccer and Tennis events ,it provides best in market odds. I started Sports betting in 2018 and bet365 has been my go to place for betting. I deposited 10k usd and now i have around 1,3 million dollars in profit. Thanks to @chadwhale . I found him on telegram and he provides me sure bets (10 bets in a day) , his monthly subscription fees in 1000$. So you guys may have a look and try him . He changes lives
Lewis Tutin
12 August 2023
Comment from ca.trustpilot.com
Absolutely shocking first day back of the season can’t even do a bet won’t be back back to Ladbrokes
Jonny Riley
12 August 2023
Comment from ca.trustpilot.com
This betting company is a total shambles…I’ve been betting with the business for a couple years and all of a sudden they decide to close my account which is now under investigation….For one I have never been informed this information via email and think it’s an absolute disgrace how you can close an account with out informing the customer….Numerous online chats and it’s like speaking to a clown….This company needs a kick up the ass it’s turning into a circus….You have lost a valued customer and I will take my custom else where….A big Shambles how you can’t give an answer….Ask speak to a manager and get told the same thing…we will raise it….
Dave Mehner
12 August 2023
Comment from ca.trustpilot.com
Great site to play on, I have been using 365 for a few years now and I've lost alot of money but I have also won alot, but that's why they call it gambling. Fun slots and fast payouts. I've also had great experience with their customer support.
Timothy Shelbourne
10 August 2023
Comment from ca.trustpilot.com
Signed up yesterday, then when I went to log in I was banned. I've never deposited or placed a bet with them. If they don't want business, fine, but banning someone on sign up with no explanation?
mohammed shahidul islam
09 August 2023
Comment from ca.trustpilot.com
I made a withdrawal via bank wire from my bet365 account.withdrawal date was 17.06.2023 but till now i did not recieved my money on my bank account.regarding this matter i have contact to my bank and from their told me for missing inquary of this money i should provide them acknowledgement copy of sender.for this copy i have contact to bet365 via livechat they assure me i will get this copy via email within 5 working days.unfortunately i dont.than again contact and told me they apologize it will be next 5 working days.continues they lie to me finaly they told me they cant give me accurate time and they dont know when it will be arrive.iam very frustrated and worried about my hard earning money now iam hopeless for this scam company.did anybody get solution after post here? Is this post working really?
Sharon
08 August 2023
Comment from ca.trustpilot.com
I think bet365 are getting really poor,you don’t want to spend hundreds to just come away with £50 you want to continue playing for a bit but lately you’ll win up to about £50 and it’s like if you don’t pull it out you lose it ,I don’t miss the £50 but some people might I think I’ll stick to the sites I’m used to and are more fair bet365 is not of late
James
08 August 2023
Comment from ca.trustpilot.com
The casino offers you a sign up bonus then when you deposit you don't get the bonus. They tell you it is "only for sports betting not casino" then you get nothing!They then make you "authenticate" on your cell phone with their app. You download their app and it doesn't work!
Dominik Jaeger
08 August 2023
Comment from ca.trustpilot.com
Really poor customer service. Took them a couple of days to work out why I couldn’t log in (ID verification required) and after providing they still haven’t come back for another 3 days with my account still locked. Also on the live chat, one is constantly being passed around between departments having to go through verification over and over again.
E.A. Uk
08 August 2023
Comment from ca.trustpilot.com
I applied for a Customer service in Brazilian Portuguese, Twilights position 2 days later I got a call from the recruiting team asking a few questions. She told me that if I was successful on that call I could do an interview.Later that day, I received an email saying"Thank you for speaking with me today and congratulations on being selected for the position of Brazilian Portuguese - Client Account Consultant, Twilights.I am pleased to confirm that your interview will take place in Teams via video link"The interview was 3 days laterIn my eyes the interview went all right,I told in the interview"I'm from Brazil, lived in Rugby for 16 years, my civil partner and I moved to Stoke on Trent as HE is from here and we moved to be closer to HIS mum as he is an only childI have an NVQ and 15 years of experience in customer service, among other things.The interview lasted over an hour.4 days later to my surprise I received an email saying "Thank you for attending your interview for the above position.We regret to inform you that you have not been selected for this position and we will not be pursuing your application on this occasion. Whilst it is company policy to only provide limited feedback, I can confirm that there were other candidates who more closely matched the precise role requirements" I thought, Closely matched ?Could be because I have customer service experience but no previous call centre experience? however, the advertising for the job does not say the need for previous call centre experience, and it was not mentioned in the interview, and they could see it on my CV as well before contacting meSo what's the reason??The only option in my view is personal, I mean HOMOPHOBIAUnfortunately still happened a lot these days.
Carol
08 August 2023
Comment from ca.trustpilot.com
This should be shut down they are thieves in disguise as a gambling online casino, I played 64 £1 spins on money cart 2 without a single win, it happens regularly where you can spin 30+ spins without a single small win to keep you interested, then it wil give you the bonus round where if you are lucky you will win a couple of pounds back, I am reporting this company for legalised theft
James Murray
08 August 2023
Comment from ca.trustpilot.com
I won a good amount of money on casino I withdrew 1600 early hours of Sunday morning which arrived within a few hours. I then gambled some more and won another 1500 which I also withdrew and it’s still not in I find it somewhat frustrating that they can’t pay out as quick as they take out money I’m still waiting on nearly 3 grand being paid in and they just say wait three days? If that’s the case then why was I paid within 3 hours first time on Saturday night/Sunday morning?
Eddie T J Naylor
08 August 2023
Comment from ca.trustpilot.com
256 spins at 20p on Blazing Bison Gold Blit136 spins at 20p eye of horus golden tablet megaways no bonus wow :(
Srinivas Jandhyala
07 August 2023
Comment from ca.trustpilot.com
Bet365 or allsports is the worst betting online site atleast for Indian gamers. I try initially, it was good, once I started making money in horse races. Bet365 restricted my betting from 3500/- to 50/- Rs. Just. and in some times it displays message exceeds limit. If my limit is 50/-rs, then I say this is the worst site for betting not for regular online players for betting.
Andrew Willshaw
07 August 2023
Comment from ca.trustpilot.com
Lose more then you win, if you win straight away best withdraw as it will soon be back with the bookies
Tom Tildesley
06 August 2023
Comment from ca.trustpilot.com
Bet365 has the worst customer support I have ever come across, it is truely shocking, especially as all the other aspects of the business are done really well, you would of thought their support would be top tier aswell….but its anything but that…the chatters dont know how to help someone. You get transferred through to about 7 differnent people to solve one small issue. This was so bad I actually decided to leave them and go with another company, and although their odds arent quite as good as bet365s it makes it all worth it due to the support team alone. Never ever deal with bet365 support, they dont want to help you and you will spend lots of time being transferred around to only be transferred to the initial person you spoke to again…the companys support is a messs, STAY AWAY AT ALL COSTS!!
Ana
05 August 2023
Comment from ca.trustpilot.com
If I could give this site a zero I would it's impossible to win on this bet365 anymore. I play slots, dead spins after dead spins, loss after loss. Not enjoyable anymore. I only nplay .10 to .20 thats all. It was good at once upon a time and now it has completely gone downhill and their games are rigged. Nobody can convince me otherwise. am giving my money to other gambling site that practice fair play.
Andrew Dayman
05 August 2023
Comment from ca.trustpilot.com
THE REAL REASON YOU CAN'T ACTUALLY WIN WITH BET365. So was a customer for about 13 years with Bet365 but then started winning as my knowledge across sports increased over time. This is when the restrictions started to hit. First wasn't allowed any offers, then came the account restrictions to the point I was only allowed to bet a few pence to a few quid depending on the sport. Now Bet365 have kicked me off completely saying after a trading team review they no longer want to accept my business. So if you are a bet365 customer and they allow you all the offers and throw free bets at you. Its not because they like you it's because your a loser and a mug. Because you dare win then they ban you. How these companies get away with being able to advertise to consumers is beyond me when your not actually allowed to win in the long run.
BL
03 August 2023
Comment from ca.trustpilot.com
Bet 365 takes forever to figure out how to use the site, once you install on your PC and also your phone as you need this for location verification, you play but IT NEVER PAYS ANYTHING total waste of $100. You would think you would at least win $5.00. Took the full $100 at a $1 bet.
Kay
03 August 2023
Comment from ca.trustpilot.com
Bet 365 don’t pay out on spins i got 20 pound spins paid 88 pound 4 pound spins 24 pound ten pound spins 63 all different games so many more they don’t wanna pay 5k down don’t try your luck Ladbroke is much better, there no contact number don’t ask security on chat biggest scam site
Rhonda Oneill
03 August 2023
Comment from ca.trustpilot.com
They are absolutely corrupt. I placed a bet 66/1. When the horse won they refused to pay and only gave me 6/1 odds. I will be reporting them to the betting standards agency.
Stella
02 August 2023
Comment from ca.trustpilot.com
Rubbish site which has really gone downhill in last few months - controlling how I spend my own money. Going to lose a lot of customers
Jo
02 August 2023
Comment from ca.trustpilot.com
Awful site made 3 deposits got no bonuses and dead spin after dead spin and if I got a win it would be pennies they don’t honour there welcome bonus honestly avoid this isn’t that I’m unlucky it’s that they rob you by rigging the games
NOOR MOHAMMED
31 July 2023
Comment from ca.trustpilot.com
This bet365 is a scammer and fraud Company , if you win they limit your account and eat all money name Of Relevant Department Under review . This Review never end and when you tired of contact after many days they eat all money name of administration fee . My question id if you closed the account without return money how can use account an user . Please be safe from this fraud company . I was informed them about this review site they Dont care about it .
Darek Zuk
30 July 2023
Comment from ca.trustpilot.com
Rubbish site, When u was loosing they been friendly etc.. when i start winning and withdrawal money they send me a message that my account is restricted, and i can't do the deposit with my card.... In one of the game in live casino Baccarat i placed the bet for 6k and won, but they didn't pay at all ... Some manager came in and he said that is dealer error and he swap a card.... customer service is not respond...glad that i have screenshots etc...thay are criminals....karma will get them
Caffrey Franzoni
30 July 2023
Comment from ca.trustpilot.com
Scam, if you invest here you will never get back you're money. So be smart and send them to hell and report to the headline above ☝️
Kwesi Clement
30 July 2023
Comment from ca.trustpilot.com
Scammers. And they refuse to let you deposit with no explanation or reason. Terrible scam of a company
Billy Webber
29 July 2023
Comment from ca.trustpilot.com
Denise Coutts is building £90Million hokes on the back of lost bets and vulnerable gamblers. With no human contact with the company their is no way for bet365 to help problem gamblers. Bet365 prey on the vulnerable working class by having actors who sound working class like Ray Winstone as their main actor. There are No betting shops in affluent areas, they only exist in working class/lower class areas and thats exactly who the Coutts family prey on. Hoping karma brings them their dues asap
Alex Karas
27 August 2023
Comment from ca.trustpilot.com
Terrible casino, don’t even bother trying to claim a promotion.
Terrible casino, don’t even bother trying to claim a promotion.