Bet365 PLAYER REVIEWS(2654)
Kay
27 July 2023
Comment from ca.trustpilot.com
To one human to a next please do not use this site I’m begging you , spins come in an don’t pay lost 5k on this site putting in 200 300 20 pound spins paying 88 pound please Ladbrokes is good , I don’t want you to feel how I feel
Peter mcmurray
25 July 2023
Comment from ca.trustpilot.com
Absolute joke of a company..closed my account as they didn't want my business...seemingly winning money, even if it works out at £10 a week over a year is too much for a business that calls itself the worlds biggest bookmaker... the worlds biggest con artists is more accurate
Andrey
24 July 2023
Comment from ca.trustpilot.com
Absolutely terrible experience, their support is absolute bottom, especially Peter, he is absolute joke.Just use different broker, bet365 even struggle to provide adequate coeficients.
MOST BILKIS
24 July 2023
Comment from ca.trustpilot.com
Bet365 is a scammer and Lose the customer money . if you won money they limit and closed the verified account without provide Money . From 30/04/2023 to today 24/07/2023 they wandering around me for my money name of Under management review. From the beginning only one advise from them is its under management review and closed the chat .Different customer service advise different . After Live chat they forget customer and not working on it . Please avoid bet365 if you need to be safe your money .
Darren Robert Barley
23 July 2023
Comment from ca.trustpilot.com
Despite my brother temporarily excluding me on gamstop and gamcare before he passed away. It seems that bet365 have permanently excluded me. Purely because I won and withdrew my winnings before they suspended my account. Sore losers
Ninel Ciorica
22 July 2023
Comment from ca.trustpilot.com
The biggest shiny site ever. In live they block the tickets no cash out and in casino slots they are a very big s.it. I banned myself from their sites and close the account. Don't even try are a big sh.t this site I hope they will close it soon only bad reviews.
Alex Williams
22 July 2023
Comment from ca.trustpilot.com
Opened an account @ 7pm 21/07/23 deposited £15 bet £5 on The 3rd test in play £10 on France women to win the world cup with odds booster. Attempted to log in @ 9 am 22/07/23. Only to get locked out and then received the following Email. Due to the nature of your business, a decision has been made to close your account with immediate effect.Any existing unsettled bets will remain open on your account and will be settled in the normal way.If you then require a withdrawal of any remaining balance once all bets have been settled, please contact our Customer Services Team who will assist you with this.
lee jenkinson
22 July 2023
Comment from ca.trustpilot.com
I've always had good experience with these guys. had some rather large wins. funds released with no problems and very very quickly into my bank account. obvs i dont win all the time but overall its a brilliant site in my opinion
Ian Taylor
21 July 2023
Comment from ca.trustpilot.com
Trying to recover my user name not used app for years and now it's a nightmare because it's all Internet and know one talks anymore especially these at 365 even the bot is useless
Jason Benner
21 July 2023
Comment from ca.trustpilot.com
I live in the United States, California at no time. Did it stop me from logging on?Didn't stop me applying applying for the app. And make any deposit. At no time did it tell me that I could not play or pop-up a sign? Saying players from California cannot play at no time. To now I get some rude little a**Tell me I can't play and now they have my money. And I will receive it back in 5 to 7 business daysWhat a joke sounds like a scam. I give them my money they tell me I can't play. Apparently, of course, I'm not the only been hundreds if not thousands.And I'll get my. And I'll receive my money back in five to seven daysThat company is aware this has been happening for some time. Yet they have not addressed. It or tried to fix the problem. They are taking people's money.It And then telling them they can get their money back in a few days. What a joke, so to me, that is a loan. And I should receive my money back ASAP. They're taking people's money. Probably using it and then paying them back later. What kind of crooked ass stuff is that help please i'm very pissed. The casino is bet 365 casino
Anonymous John
21 July 2023
Comment from ca.trustpilot.com
Avoid casino games at bet365. Every time i play they ruin me. I told myself everyday maybe today is the day but no! They keep take and take! Avoid it!
Carl Higgins
20 July 2023
Comment from ca.trustpilot.com
Avoid their games. It's the same outcome everytime. Tonight I played fishing floats cash collect. It rinsed my money the first time however I hit one bonus of 10 free spins. Every single spin was a loss. I tried again a couple of hours later and miraculously hit a bonus on my first spin. So I'm there thinking surely it can't Rob me again, 10 free spins played through 9 lost and one won. 85p. That's 85p in 20 free spins. Someone really needs to stop taking back handers from 365 and actually look at all the similar reviews. Full site needs a complete investigation. I'm finished with these thieves. Much better sites out there who actually give you wins here and there instead of taking taking and taking. Don't waste your money guys.
Ivy
20 July 2023
Comment from ca.trustpilot.com
Have had good experience so far. Enjoyed the play. Some losses some wins but could play hours of 1 deposit how it should be. Sometimes looking at some site good or bad reviews you cannot really rely on them as sites with most stars are mainly about customer service. Was sceptical about bet365 but turned out to be a great place and fun play
john Fullerton
20 July 2023
Comment from ca.trustpilot.com
After a winning bet it take forever for the funds to appear in your account,I believe they want you to keep depositing funds. should only take 5 mins after result is in.
Islam Uddin
19 July 2023
Comment from ca.trustpilot.com
If you want to scame yourself then use bet365 I won money from match but can’t see result because they removed from my bet365 account also I lost my own money too
Don Denner
19 July 2023
Comment from ca.trustpilot.com
BET365 plays all the tricks they can to profit. Things I have seen them do. Tennis. Normally they will update each match after every point. Since everything is not real-time and the know the outcome before it is updated online. Once they get is a position of advantage they slow down the updates until it is too late to cash out or hedge. They will also post incorrect scores and claim no liability because it was not them, but their service provider that made the mistake.
Crystal Dudgeon
19 July 2023
Comment from ca.trustpilot.com
My interac e-transfer was confirmed 'successful' and then I couldn't use my deposited funds in the casino app. Contacted customer support and asked why I couldn't use my deposit, and then suddenly 2.5 hours later, the e-transfer was deemed unsuccessful. ?? I'll have my money back within 2 business days. What a scam.
Bob Greene
19 July 2023
Comment from ca.trustpilot.com
I made an account, verified it 100%, made a deposit of 50€ and tried to bet.5 minutes later my account got suspended.I asked why and from the support they said there is a limit and i need to withdraw 25€ and bet with rest.Before the deposit they didn’t asked for any documentation but after…They asked all kind of documentation, they even ask some made up things so you can get nervous and quit and left them the 50€.But I’ve sent them everything they asked and they asked for a card verification and i did that.Later the agent which name was Cheryl F. asked for a confirmation FOR A COMPLETLY ANOTHER CARD WHICH I NEVER USED.When i told him that he was wrong and I didn’t use that card, he apologized and was acting like nothing happened, although he tried to scam me.They’re trying to prolong everything and make you quit by asking all kind of documentation so they can scam you and take the money for themselves.AVOID BET365 AT ALL COST
Dil
18 July 2023
Comment from ca.trustpilot.com
Gambling commission need to do a serious review of these online casinos. Pure and obvious fixed nature of gaming that leave 99.9% of people constantly going up and down or just chasing losses. The amount of times where i would cover numbers in a segment of roulette and the ball wouldn't land there and on the odd occasion it did, it would land on the number i covered least was so blatantly a sign that they can see what numbers are being chosen and then will pre-select a number for it to land on. Also convinced that people are not on the same roulette wheel and everyone online plays on their own individual table but is made to look like everyone plays on same table. Too much evidence of fixing against me that i find it hard to believe i am the only one being hard done by on a table
Michael Aaron
18 July 2023
Comment from ca.trustpilot.com
You'll win on your first casino games them loose for years . No good at all especially online . Best bet is a football ,horse bet you carnt be scammed on
Kieran Davies
17 July 2023
Comment from ca.trustpilot.com
Gaming commission scam artists aswell bet365 is the most rigged online casino on earth it’s a disgrace shame they don’t have shops I tell you!!! Pure Skam!! Absolute disgrace I’m sick to death of them
Gary McDonald
16 July 2023
Comment from ca.trustpilot.com
I think bet365 is hands down the best bookmaker by far. When you compare the odds between bookmakers they are always higher. I like how with racing you get the best tote price with exotics, and they are always fast to settle.What I do not like is the pop-ups advising me I have bet credits even a week after I have used that credit. I also do not like when a leg fails in a multi the bets stay as unsettled as I might have 40 bets going at once.Otherwise, this is a great booker lightyears ahead of the TAB
Charlie Johnstone
16 July 2023
Comment from ca.trustpilot.com
Just shocking customer service. I shared some documents for review and after 7 weeks they were still being reviewed. Don’t bother signing up with them.
Lfi Financial
15 July 2023
Comment from ca.trustpilot.com
Worst customer support of all time.They don't want to wait even for 30 seconds while i type the infromation they close the support chat right away.Also i did a deposit of 50EUR and they blocked my account and ask for withdrawal.WORST CUSTOMER SUPPORT EVER
Mark Jones
15 July 2023
Comment from ca.trustpilot.com
Closed my casino account because there games and slots were a rip off..constant losses so decided not to give them anymore of my money...went to have some sports bets and found they had just closed my account completely 🙃...this just proves to me that online gambling just doesn't care what you do just so long as you are loosing your money ...bet 365 are one of the worst companies I've ever used ....don't bother using them
Rory
14 July 2023
Comment from ca.trustpilot.com
Closed my account.Given no reason, told it was "a trading decision" - that's it!Absolute joke of a company!
Ricky lee
13 July 2023
Comment from ca.trustpilot.com
I wish people who lost stop being bitter and putting their anger into a review I've you want an host review they are awesome best odds best RTP slots going in the UK withdrawals have been landing within 2 hours
Christopher McDermott
12 July 2023
Comment from ca.trustpilot.com
I liked to use the app now and then but its not very good compared to others but what made me write this was I received a message on Twitter from Bet365 games stating I had won 10 spins for participating in one of their promotions. I sent my details and no reply. I asked why they requested them they said your prize will be credited soon as possible. 7 hours later I messaged them again and they said now 24 hours. 24 hours later I messaged them again and they ignored the message. I told them never mind keep the prize your service is terrible and I wont be helping promote you anymore on Twitter or use your apps for gambling.
Josh Galloway
12 July 2023
Comment from ca.trustpilot.com
Some had been making deposits from my account when i reported this they did not care they just wanted to get rid of me. I questioned as to why there is no verification process to make sure the person depositing was me and they said they had my card details so that was verification enough basically no thought about someone stealing my card details. Bit of joke that they have been happy to let someone steal my money.
Tony
12 July 2023
Comment from ca.trustpilot.com
played 3 different push gaming slots, last one was giga jar it eat 350 pound no bonus and highest win was 22 pound absolute robbery stay away
arroju naren Naren
09 July 2023
Comment from ca.trustpilot.com
Any up is restricted in every small matter and life time is called vest up
NewbieBoy
09 July 2023
Comment from ca.trustpilot.com
scam websitedo not use this website, poor management, thief customer service who want to steal your money,if i can give 0 start i won't hold back
Ben Weber
09 July 2023
Comment from ca.trustpilot.com
Bad bookmaker, wasn’t able to withdrawal 245€
Samuel Smith
07 July 2023
Comment from ca.trustpilot.com
Worst betting company going, restrict account when win. Poor excuses porridge deposite times. Don't bother much better else where
Dean
07 July 2023
Comment from ca.trustpilot.com
I'm shocked at how this business is allowed to handle people's money. I opened an account and deposited $1000. My account was soon blocked with no reason given. After contacting them they told me the deposit was too high. tHey never emailed me or let me know anything - I had to contact them to find out. It took me 2 days and about 3 hours on my time to be able to finally fund my account.3 weeks later I was banned because I wasn't losing money.When I tried to withdraw my winnings, I waited 2 days and still never got my funds. When I contacted them, they told me that my withdrawal is not going to get completed because the amount is too high and I need to provide more information to complete it. Again, they never send me an email or a message. In fact, on their own website the withdrawal was shown as "complete". I'm still in the process of trying to withdraw. Complete waste of time, I would not recommend anybody to use this website.
Tony
02 July 2023
Comment from ca.trustpilot.com
Got up one morning and I’m barred told to withdraw my Money, Just for having a few decent days races. They never moaned all the times I lost. And they wasn’t big wins. Obviously I’d not re mortgaged the house for them
Stuart
01 July 2023
Comment from ca.trustpilot.com
The UK government should step in and stop bookmaker choosing who they accept bets from. Bet365 have closed my account as I won over £16k from Horse Racing bets in the last 12 months. They hide behind gambling regulations that are design to protect losing gamblers. After giving the all documents requested I find my account has been closed. Disgraceful.
Steven Rutherford
30 June 2023
Comment from ca.trustpilot.com
Utter disgusting casino never play there 3 Super Kings on 2 euro Stake with triggers paid 30, 44 and 60 never playing there again made a complaint which I am sure they will just ignore thieves simple as that!
Alan Hossain
30 June 2023
Comment from ca.trustpilot.com
Tried to open an online account. Screen says I need to enter a verification code sent to my mobile to proceed. Waited and no code received. Requested a resend. Still nothing. Did this multiple times. After being kept waiting ages on Livechat they say it was sent and i need to contact my mobile provider to sort out. Never happened before with anyone else. Can't be a**ed going through this rigmarole. There's plenty of other companies out there. Sorry my business is going elsewhere.
Aaron
29 June 2023
Comment from ca.trustpilot.com
They are absolutely the worse site I spent 250 and didn't even win a tenner. Do not sign up to them unless you wanna loose money they are absolutely con artist. I never had such a bad experience in all my life. 250 just like that every spin gave me nothing so I self excluded them
Dee
29 June 2023
Comment from ca.trustpilot.com
All was fine until I had a few wins then they suddenly froze my account saying I use it to much.This company really needs to be looked into
Fil Baker
26 June 2023
Comment from ca.trustpilot.com
I had fun while i played here. Fastforward current times inflation and rising costs it makes sense that the bang for the buck may not currently be sustainable or available for you or casinos and surely if you play at multiple casinos you would have been notified of reduced rtp via email. Do your research on various factors before you play large sums. Do not blow your wages! More than ever take gambling as fun and only deposit what you really can afford to loose. The gambling commission has tightened its rules and withdrawing has become a pain in the butt. Inorder to stop money launderers benefiting etc. If the casino pot is not overflowing with input then shear consideration of economics tells you wins are going to be harder to achieve and it may feel like a suck it all fest while playing :) Keep calm and spend on tangeable items
Michael Collins
25 June 2023
Comment from ca.trustpilot.com
For no reason at all I could not log into my account. When I emailed customer service they said they needed to speak to me. As I am unable to speak I explained that’s why I chose the email method of contact. They ignored this explanation and insisted they needed to speak to me. This went back and forth until they just ignored me. My account is now locked and I cannot gain access to my money. I have been robbed.
Ana
25 June 2023
Comment from ca.trustpilot.com
Amen Brother! Bet365 needs some attention from the gaming authorities for unfair practice. It was a good site to play back in the day and now dead spins after dead spins. Loss after loss. It not enjoyable anymore. I used to make withdrawals not much anymore if I'm lucky maybe 50.00 cad the most. It's just absolutely horrible for all the money I spent on this site. In my opinion they have rigged the machines not to pay RTP. Changed the payout code. I hope one day when there is a class action lawsuit against Bet365, maybe that is when I will get my payout. Thanks for reading this.
Taomen
22 June 2023
Comment from ca.trustpilot.com
Bet365 is a scamI have been loosing money for the past years, then this week I make a little profit and my account got restricted with no reason or explanation. I emailed the customer care and I was told there is nothing to do.This is a big scam. If you are losing money no problem, immediately you are in profit they restrict your account with no reason.Bet365 should be brought to the court of law for fraud and ScamI will advice beginners to check for other bookmakers as bet365 is only good if you want to waste your money.
WILL
21 June 2023
Comment from ca.trustpilot.com
I give here an open and honest review of my experiences on Bet365.Firstly I will say they are easily the best online site. Rapid payout, excellent interface and huge range of bets as well as market leading prices on horse racing.Here's the rub.You aren't allowed to win.They won't allow you to be in profit.I received an email from them after a few relatively small winning bets."Due to the nature of your business we have made the decision to close your account with immediate effect"And they did. This means that they only want losing customers. If you see anyone with a 365 account they are losing.They describe themselves as Bookmakers. This is false advertising. They are not bookmakers. A bookmaker will take bets and balance their book. 365 balance it by only allowing losing players.I will be objecting in writing to the advertising watchdog everytime they have an advertisement where they describe themselves as a bookmaker. I encourage you to do likewise. So, in summary, I cannot recommend Bet365 simply because they will not allow you to win. I hope this helps.
Adam Given
20 June 2023
Comment from ca.trustpilot.com
This website is a huge scam. Real easy to deposit but when you want to withdraw they start holding you money hostage. Would take my bank card so I deposit with paypal and that worked fine until I wanted to withdraw. They say the Paypal account isn't in my name and delete my payment information. Have to make a whole other Paypal account deposit more money to finally get my money. That just me my brother is still fighting with these clowns for his money.
Lofbet
16 June 2023
Comment from ca.trustpilot.com
Played Bavarian Cheer slot, got max multiplier (x2500), and withdrew my money within hours. No issues. Nobody asked me for any information - it was like 3 AM, I went to bed, and when I woke up, the money was there. I also feel that - in general - 365 seems to have a more generous RTP. At least from my experience.
Alister Mickler
16 June 2023
Comment from ca.trustpilot.com
Once again I have problems with this nasty company.A few days ago I won just over £100 but when I tried to withdraw it I was told that my Bank was blocking it & that it was now back in my BET365 account.What a load of !!!!-The bank will on occassions block someone trying to take money but Never someone putting money in. After several hours running into days on their ''Livechat'' I got nowhere & said that I would talk to the Ombudsman.Today BET 365 blocked me from betting with them.They advertise themselves on TV as being the World's Fav Bookmaker-What a joke.
Adrian Bannister
28 July 2023
Comment from ca.trustpilot.com
Advice:- don't Win. Ever.- don't entertain ANY of the 'Offers' they ejaculate uncontrollably- don't have too much fun, they don't like itDo any of the above and you'll be on their 'Stasi Watchlist'.Before long, they'll 90% shut you down for being 'naughty', then they'll contravene the 'Equality Act [2010]' and completely shut you down.Step 1 of Legal action initiated.
Advice:- don’t Win. Ever.- don’t entertain ANY of the ‘Offers’ they ejaculate uncontrollably- don’t have too much fun, they don’t like itDo any of the above and you’ll be on their ‘Stasi Watchlist’.Before long, they’ll 90% shut you down for being ‘naughty’, then they’ll contravene the ‘Equality Act [2010]’ and completely shut you down.Step 1 of Legal action initiated.