Bet365 PLAYER REVIEWS(2654)
Towopo
31 December 2022
Comment from ca.trustpilot.com
I can’t withdraw all my winnings I have over 15 thousand it’s keeps telling me to deposit but doesn’t let me withdraw until they finally closed my account customer care team doesn’t help . Get out of this dump as soon as you can. Annoying website they rip off my money thanks to the re;covery company ☆ sw ift reple vin .or g "I recommend them now I have a refund
CARL PERRY
31 December 2022
Comment from ca.trustpilot.com
I tried virtual football for a little bet I eventually got my winnings up to 2600 banked it all then went back to next day to have a little small bet again and the virtual football wasn’t there I come Back the day after and it was there I tried again with low steaks and they have rigged it so no one wins on it at all now u have teams like Finland beating Germany and Brazil Liverpool loosing to Watford chelsea loosing to Brighton they have rigged the betting so they get more profit I would recommend everyone to stay away from this website use a diffrent company far more better these are the worst company I’ve betted with by far
Andrew Meston
31 December 2022
Comment from ca.trustpilot.com
The absolute worst of the big betting sites.Gone so downhill. Bets unsettled after 5 hours. Speak to customer service who just press the usual automatic replies and then just leave the chat before you're happy with the resolution. So so rude.Terrible terrible customer service.
nash oudha
30 December 2022
Comment from ca.trustpilot.com
I have tried and reviewed almost all online casinos. this one is an established betting site, I'm not a fan of their selection of Casino live games, very few Evolution and mainly Playtech. My main issue with them is their verification procedure in which they send sort of code to your address. I requested one weeks a go and never received it, my winning is just stuck there with them and if you contact the support they say they want the code while the site said you can upload a bank statement but doesn't give you the option to do so. lets how it ends with them I will update this at a later stage depending on whether I will ever receive that postal verification code or not.
Supermarket Cooking
29 December 2022
Comment from ca.trustpilot.com
Just one more bad review I guess. Be careful with their offers, they are very poorly worded and ambiguity is of course interpreted in favor of the B365 , don't think they are interested in keeping clients at all
Aly O
28 December 2022
Comment from ca.trustpilot.com
The casino games are a total scam. They say it’s done by RNG. Nothing is random about blackjack hands. The dealer pulls the most ridiculous hands nonstop or when you bust he shows a low hand - an absolute sham and this is allowed to go on legally? Fck bet365
16 26
28 December 2022
Comment from ca.trustpilot.com
Well just looking at all the other 1 stars I know I'm not alone. Played there casino games. Ony 2 games thai flowers megaways and the other eye of horus. Played £1play and £2 some times even £3 play just to see if it would kick start anything. Not on your Nellie. Deposited 150, 100, 95. All on separate accasions. Different weeks. Never did I once get a feature or bonus game. The RTP was few and far between very low returns. I've closed my account with 365. Because it was totally taking the hit n miss. How they get away with this idont know. 365 days of the year ripping players of. Fair play totally non existent. I urge all who see this review to run 365 miles away from bet 365. You will only end up disappointed. Thanks 365 for your not fairness.
Dianne Erdos-Rush
28 December 2022
Comment from ca.trustpilot.com
I bet a parlay on the Toronto -St. Louis game.. William Nylander scored in overtime and Bet 365 did not stand by the bet, and refused to pay out on the Nylander goal, even though THEIR OWN rules say that overtime is part of the match!! I spent 2 hours on line with their chat people and they refused to stand behind the bet!
NICHOLAS DOYLE
27 December 2022
Comment from ca.trustpilot.com
Had 2 free bets and won on both of them £80 in total. They then blocked my account and wouldn't say why
Vadym “Columbxz”
27 December 2022
Comment from ca.trustpilot.com
I liked this website for design and speed, i made a deposit of 50$, i was playing slowly and after winning 1300$ they put limits on my account, now i can't bet more then 0.25$ lol, "As a result of the verification of your account by our team of traders, we regret to inform you that" bla bla bla, cmon guys i though it's a big company. At least i got my money
alex nedev
26 December 2022
Comment from ca.trustpilot.com
Their support agents are completely inadequate. They mishandled my verification and the funds that were in my acc were stuck for over 2 months. I wasn’t able to use my balance or withdraw it even though i got in live chat for few times and no one actually resolved my problem. It was like chatting with bots and sending me short irrelevant to the issues team plates. I don’t recommend you to use your services. I want to mention the names of Aleksander and Mitko and complain about their poor service and their passive-aggressive behaviour.
Chris sexton
25 December 2022
Comment from ca.trustpilot.com
Slots don't ever pay. Last deposit in this sh!t show of a casino! They can do a bet360 followed by a 180 n get the f#ck down the road away from me!
John Pillinger
25 December 2022
Comment from ca.trustpilot.com
Rejoined bet365 after 5 years had a little luck and was in profit the they restricted my account so that i could only place very small wagers £1.20 or even 72p.They only allow you to place a wager if you continually lose.After speaking to others it seems this is how they treat all their customers who are in profit.
Wayne Carr
24 December 2022
Comment from ca.trustpilot.com
Bet365 has a great scam going. Say you have a 3 game parlay, they will show one of your games as a loss, even though it was a win, thus not allowing you to cash out if the possiblility came up. See images as example. They will the keep you in customer service hell till your games lose or you win outright, at which point they have to pay you. Complete scam.
Ashley Carr
24 December 2022
Comment from ca.trustpilot.com
NAUGHTY BET365I'm a very small time betting person as regular bets would be In anyone week maximum £5 I had a £2.50- 7 folds bet builder with bet365 return =£165Argentina v France10 mins 2folds =£7 rt win20 mins 4folds = £6 45mins 5folds = £4 55 60min 6folds =£2.50 My question to bet365 was why was my winning decreasing as my folds was coming in and the match had more than 30mins till end of game.I have screen shot of bet builder which I intended to have it investigated as I feel I like others have been swindled out of potential winnings.The worst customer service ever ...
Michael M
23 December 2022
Comment from ca.trustpilot.com
Really good bookmaker with real free bets and bonuses.Slot games returns seem really poor though but i only do small slot wagers. I would say avoid their slots and games as they seem to pay poorly. Bit for horses and football betting excellent
Luan Gonzalez Rodrigues de Sou
22 December 2022
Comment from ca.trustpilot.com
This is the worst Betting platform I've ever used.I deposited money, the platform didn't work (pages are not loading) they are not able to resolve the problem.And now they are refusing to refund my money.This is theft.
Luke
22 December 2022
Comment from ca.trustpilot.com
Annoys me i have to leave 1 star as they deserve 0 deposited 2900 and won 700 absolute con, dont waste your time or money here, sky vagas or paddy power 10x better
Shauna
21 December 2022
Comment from ca.trustpilot.com
I made a withdrawal from william hill on the 7th June 2022, they paid me £70 pound now the £130 went into my pending transaction on my bank account, up till now I haven't received my money, I through it was my bank but no I made a complaint to the ombudsman and from now until then they have been investigating this issues yesterday they told me that my bank isn't liable to make this payment as they declined it and it was sent back to william hill, I've tried to explain this to william hill live chat and they do not no what they are talking about sending me transaction ids when I have had all these which was sent to the ombudsman so they could try resolve this I have sent in my bank statements proving this missing payments never when into my account this is an absolute joke quick enough to take your money robbed me off £130 pound
Ashwani Gupta
20 December 2022
Comment from ca.trustpilot.com
Cheaters and scammers these peole are deposited 5000 on 28 oct and 6000 on 5 nov which is not updated till date .i have sended all the proofs bank statements to these people . Even when depisited 6000 on 5 nov there opetator on liv chat also confirmed that payment was done and pending at our site . I have mailed bank statements so many times to them. every time these people say we are tracobg and till time they didnot return my money . these people are cheaters and scammers . its almost 50days passed now they disnot return my money
Brent Johnson
20 December 2022
Comment from ca.trustpilot.com
Bet 365 is a criminal website run by criminals.I deposited $10 first time made 2 bets and won $8 so they restricted my account and I cant withdrawal under $20 and can't bet so they effectively steal my money.This is their criminal business model to steal from customers and governments are powerless to stop them.
easynow
20 December 2022
Comment from ca.trustpilot.com
The site you can't get anywhere with. Forever to be known from now on as the site that crashed for the World Cup Final. I was put in a queue with an estimated 34 minutes waiting time for an in-play bet! No surprise, mind, this site buffers like it's 1994 at the best of times.
Lee Davis
19 December 2022
Comment from ca.trustpilot.com
I placed a bet for Argentina to beat France 2-1. I took the cash out BEFORE France equalised but they haven’t paid it. They aren’t taking telephone calls and I have emailed twice and messaged with no reply. This after years of being a good customer.Please reply to me 365 and up your customer service to how it used to be.
Mrs Mitcheson
19 December 2022
Comment from ca.trustpilot.com
spoke to Luke on live chat about why only one draw was available on the New York lotto site, THAT WAS THE 22ND DEC, and the availablity for the 25th 30th and 2nd Jan was not available, all i got was it is upto the marketing team when they put them on, i asked could he ask them but he said not sitting oppisit him, i then asked for him to pass my emal address to then, but again no joy, then said my chat has finished, what customer service not
Ginette Attwood
19 December 2022
Comment from ca.trustpilot.com
Absolute sham of a site, the slots are blatantly rigged as you can play the same game over and over for days yet other sites will give something...I've also noticed how shady the game play is, this place needs looking at immediately..taking all this money from people and not giving even the smallest win back..utterly disgusting.
Gabriel Fandos
18 December 2022
Comment from ca.trustpilot.com
Useless! go far away, in the world cup, you are waiting to play, the site has fallen for 45 mins
Alison
18 December 2022
Comment from ca.trustpilot.com
Every time I've been up in the world cup their website is mysteriously unavailable. Today - world cup final - I can get on to the website but as soon as I log in it says 'we are experiencing high demand, the wait time is 43 minutes '! High demand my ass, it's because I had Messi to score and Argentina to win. This is a SCAM. It's actually fraud, they are blocking you. Really hope they are paying out a load of money to everyone today. I will be withdrawing my balance and closing my account
Alexandru Chihaia
18 December 2022
Comment from ca.trustpilot.com
Got scammed for my account with 110 pounds and another 80 that they took automatically from my account, I don’t have any idea how it happened, spoke with advisors and waiting for a manager to call me, been waiting for 4 days, and after the 80 pounds scam they closed my account. I will try the fraud department. Dont use this app!!!
gordon campion
18 December 2022
Comment from ca.trustpilot.com
World cup final day and my online app is saying b365 will be back shortly, unbelievable, a total mess
Say what you see
18 December 2022
Comment from ca.trustpilot.com
The app looks pretty poor. Don’t like using it at all. I done a Trixie and it didn’t even show potential winnings before I done the bet. Slots is poor selection of rubbish machines
Alister Mickler
17 December 2022
Comment from ca.trustpilot.com
Advertised by themselves,of course,as the World's Favourite Bookmaker their latest act of being Ante-Customer is Not to repay bets on abandoned Race Meetings until 1-2 days after the abandonment. All other Bookmakers act Professionaly & refund within hours of the meeting being called off. They used to be the best but not anymore.Sadly this company has NOT replied to my messages & today when I tried to send them an email asking why,when all other Bookmakers had refunded within 10 minutes of a meeting being abandoned, I got a message back from the Postmaster saying that their site were no longer accepting emails.You also can't phone them.Oh how the mighty have fallen.
Precious Marovahupo
17 December 2022
Comment from ca.trustpilot.com
After signup and placing a qualifying bet, the freebet is NEVER credited. I got an email saying "your account has been restricted following a TRADING DECISION" and multiple attempts to have a case review are futile. They even refuse to give me a Case Reference Number so I can pursue the issue with the Gambling Comission.Absolute abuse of power and the T&Cs aren't fair on the customer. It's cowboy bookies like these that justify the anti-gambling sentiment and I WILL KEEP PUSHING FOR GAMBLING REGULATIONS
Gareth Lloyd
15 December 2022
Comment from ca.trustpilot.com
This site will rob you blind on the slots. Never get any bonuses and you will always be behind. If you have deposit limits they will just get you to this every time and then you have no chance. Absolute cowboys
Anthony
14 December 2022
Comment from ca.trustpilot.com
Signed up at 6pm, was removed the next morning. Absolutely the worst experience ever. I am an insurance broker, was told it was because of what I do for a living. Never bet on a game in my life, thought it was entertainment. Total waste of time, poor service and no ability to talk to anyone. They run it like a Mafia booky joint
Bella T
14 December 2022
Comment from ca.trustpilot.com
The best l could probably do is 0 star. Apparently no section for zero star ? because that's what this scam of a company deserves. Compared to other betting sites like Coral, Ladbroke, William Hill and so many others. This site called bet365.com never gives you any bonus. All they want to do is take take. Don't go near this site. Avoid.
Alister Mickler
13 December 2022
Comment from ca.trustpilot.com
Twice in the last week I have had to email this Company to ask why my bets on horses where the meeting has been abandoned have not been refunded. All other Bookmakers refunded on the day of the abandonment.How can OFCOM still allow BET365 to advertise itself as the Worlds most popular Bookmaker when from all reviews it certainly is not?
John-Michael Clark
13 December 2022
Comment from ca.trustpilot.com
By far the worst company to bet with. Avoid at all cost. I put money into my bet365 account to use on a Sunday football for fun. Moved 200 bucks via e transfer. Was waiting for verification nothing. Money never went into my bet365. Checked my bank account and says transfer was accepted by recipient but nothing in my bet 365. Reached out to the company and they explained to me my bank had the money. Got my bank involved and they even informed that bet 365 took the money. This went back and forth for awhile. Right down to the point where bet 365 told me call my interact provider. Which is the dumbest thing I ever heard. Bet 365 even acknowledged they were having issues that day with e transfer and yet still took money from people and put the blame on myself and my bank. After all said and done I walked away and deleted the app. They will steal money from you and then blame everyone else for their mistake. So beware. Go with another betting service. These guys are f****** trash. All the 1 stars they are receiving says it all.
daniel mugabi
11 December 2022
Comment from ca.trustpilot.com
These guys it’s highway robbery, imagine being g robbed and your eyes are wide open that’s what happened. They only allow you to cash out when it suites them. Drafts kings, Betway, Stake all the way just not bet365. Thieves if you see this message I’m not even capping.
Kehinde Ilori
11 December 2022
Comment from ca.trustpilot.com
This is funny. When I opened account verified and placed a winning bet I got a message saying. “Due to the nature of your business your account has been closed”Scammers. Shady business gambling. Better to Use an honest site like virginbet
Dee Pie
10 December 2022
Comment from ca.trustpilot.com
FIXED.SCAMMERS.The eyes don’t lie but your scammy company and fixed stat’s do!
Stuart
10 December 2022
Comment from ca.trustpilot.com
I urge posters to read what I have written word for word to the end.I really and honestly believe there are some crazy reviewers on here.I just can not understand the volume of negative reviews as having had an account for many, many years I honestly believe as far as sports betting, horse racing in particular, they really and genuinely are the best of the best. I can only conclude that the negative reviews are posted by bad losers and scammers, opening multiple accounts to defraud BET365 of new customer free bets. No online bookmaker will allow this and those that think differently are in one word "mad". The UK has the strictest gambling laws in the world, where online account verification is mandatory. BET365 is regulated and licensed in the UK. What this means is, unlike some charlatan firms operating outside of the UK, you will get paid out if you win and are the person you say you are and are not doing anything illegal.Bet365 withdrawals in the UK are instant. Bet365 odds on horse racing are generally the best.Bet365 have excellent promotions with their 4/1 - ITV £50 cash back offer. They also regularly give £5 or £10 freebets.Bet365 have good customer service. That has been my experience over the decades.
Ma Matthew
09 December 2022
Comment from ca.trustpilot.com
This company banned account without any justification. Use implicit reason to ban your account. AND POOR CUSTOMER SERVICE
Cheggers
08 December 2022
Comment from ca.trustpilot.com
Complete misalignment and information on how to reopen my account following advice to simply join the chat I wasted over 45 minutes to be told the process can only be done over the phone. Customer service, what customer service?
CARL PERRY
08 December 2022
Comment from ca.trustpilot.com
This company is a joke I done a bet at 7pm and the bet lost as 7.20 they tried saying I placed a in play bet don’t know how they can say that when one of the teams only started 30 minutes ago there a bunch of con Artists I would stay well clear of this betting app I would choose William him. Or paddy power if your thinking of betting do not choose this company
Simon Giles
08 December 2022
Comment from ca.trustpilot.com
The bet365 office in stoke needs smashing up. Your right the horrible cow that owns the company's is robbing billions of the vulnerable. Take a look at the stupid virtual football it's the most corrupt thing of seen. U can also pack e sports on fifa it's so clear to see that there fixing these games don't matter what u back it will lose. As for there casino games there dreadful ud have more chance winning money on a fruitmachinr on a fair
Daniel Quinn
08 December 2022
Comment from ca.trustpilot.com
Did not recieve free bets as advertised.When I tried live chat to it was impossible to get through. Email repplies where very unhelpful and misleading as they suggested I would receive free spins and I never did.
Luke Alderson
07 December 2022
Comment from ca.trustpilot.com
So I bet on esports in game the very second I placed came back as a losing bet I went too customer service I was patronized by the live chat saying it was forfeited by the other team and compared it to betting on a football match that scored as soon as the bet was placed which makes no sense but I can handle the outcome of a forfeited game was just the instantaneous loss after placing the bet that made it feel like a trap anyways same thing happened later but in my favor but the vet was made void and when I went too customer support I was patronized again but with different terms and conditions I’ve played on bet365 for years now I think it’s time too move on
Asim Ali
06 December 2022
Comment from ca.trustpilot.com
Bet365.com is not opening here in Pakistan.Please solve this problem.Thanks RegardsAsim Ali Username: asim1604
Umar Ashraf
06 December 2022
Comment from ca.trustpilot.com
They are totally fraudulent I put 18 pounds to Moroco win and Moroco won on penalties when I check my account it’s showing lost I bet to Moroco win and Moroco won
Frank Nwite
31 December 2022
Comment from ca.trustpilot.com
This bet company is a fraud I had xhaka to have 1 shot and in 60 minutes I to the game my bet was marked red while he's still playing This stopped me from cashing out When I chat with them I was given a stupid answer That he had a goal that was disallowed so because of that the market can mark him as not playing anymore but he was still on the pitch playing for 90 minutes If I've money I'll sue this fing company for fraud Anyone wanna help me sue this mono company?
This bet company is a fraud I had xhaka to have 1 shot and in 60 minutes I to the game my bet was marked red while he’s still playing This stopped me from cashing out When I chat with them I was given a stupid answer That he had a goal that was disallowed so because of that the market can mark him as not playing anymore but he was still on the pitch playing for 90 minutes If I’ve money I’ll sue this fing company for fraud Anyone wanna help me sue this mono company?