Bet365 PLAYER REVIEWS(2655)
Cyril Harrison
06 December 2022
Comment from ca.trustpilot.com
What a farce BET365 online has become !They state that most bets are settled within one hour - crap !I have had several bets, over years, that haven taken well over one hour and up to four hours to settle.Bet365 excuses were busy period- there was no horse UK racing in action for over one hour- another joke ?? or results need verification-why ? no other compant has this problem.I emailed their CEO -DENISE COATES-who, merely passed my complaint on to customer services.I found this rude and impolite.Their chat line is even worse- put in line with 51 people waitng - a joke ?Advise to any future online betting customers of BET365 -keep well clear !
Eileen Leighton
06 December 2022
Comment from ca.trustpilot.com
Honest review. Played paddy power today, lodged £30 played for over 1 hour 20 mins and was able to with draw £380. Logged on to bet365. Lodged my first £30 and it was gone in 3 minutes. £220 later. Playing the same games as I did on paddy power for 1 hour and to say I'm disgusted is an understatement.. 9 bonuses on bet365. 6 of which paid less than 12.5x. Nothing but dead spins base game. This isn't first time this week either. This site has gone to the dogs. They have manipulated games to pay nothing. They can't tell you it's random as I checked and paddy actually advertises the 3 games I played as a lower RTP than bet365 do. So they're just ripping people. Please do not play here if you like slots.
Daniel Dwan
06 December 2022
Comment from ca.trustpilot.com
The most reprehensible gambling company out there. If you win at any rate you are banned immediately. The people at this company are parasites, living off of vulnerable people with gambling addictions. Unfortunately, no matter how hard you try, you will never evade the sick and evil intrusions that invade your life on a constant basis. Their advertisement campaign aimed at the average blue collar worker, trying their best to destroy another life, is sad, inhumane and frankly pathetic. If you find yourself betting with this company then you need to ask yourself two questions -1. Why am I supporting an evil company that make their fortune off of the vulnerable?2. Do I have a gambling problem?
Ferg
05 December 2022
Comment from ca.trustpilot.com
Do not go near these guys, scammers !!! Do not go near these guys ! I would repeat a billion times if I could but please anyone thinking about using these take my advice. Criminals!!!!!
poltergeist chris
05 December 2022
Comment from ca.trustpilot.com
horrible company, stay away and don't get lured with their misleading promotions, THE WORST COMPANY I HAVE EVER SEEN BY FAR
Sharon
04 December 2022
Comment from ca.trustpilot.com
Would strongly advise about using this site,wagered £200 never won anything,there are plenty off other sites much better,these just take your money
Richard Millwsrd
04 December 2022
Comment from ca.trustpilot.com
Odds are great until they don’t want your business.They just want people to lose on the casino site.
Darek Zuk
04 December 2022
Comment from ca.trustpilot.com
Be aware when you playing live Baccarat there....they are cheating,bloody scammers....they not following any rules at all...they pulled extra card whenever they want and not when they should... complaints to customer service is pointless as they state everything is correct in their opinion...even if you prove that they wrong they not listening.... robbers...that casino should be banned foe good...more people have to put formal complaints against this site to gambling commission
Alex Ciobanu
03 December 2022
Comment from ca.trustpilot.com
They banned my account for no reason, I asked for the reasons for the ban and they replied that they're not able to give me this kind of information
mihail zahariev
02 December 2022
Comment from ca.trustpilot.com
Bet365 has nice sport section and excellent odds. I never had issue with cash outs. And here the good part ends. Their customer service, I have experience in Bulgaria, is atrocious. They cannot solve a simple issue now for 2 years. Just ridiculous! The site is doing pretty well as long as you start looking for customer support.
Rahul YDV
02 December 2022
Comment from ca.trustpilot.com
if you lose you lose your money , If you win your accounts gets blocked , If you win withdrawal never gets processed you lose your deposit and winnings , NO MATTER WHAT YOU DO the casino wins and they will live a luxurious lives by stealing your hard earned money , STAY SAFE BE SMART.By the way , the owners of this company are Billionaires , imagine how much money they have stolen. Imagine being a billionaire by stealing others money and being protected by law for stealing money .
James Clancey
01 December 2022
Comment from ca.trustpilot.com
Absolutely criminal. Offer you a bonus, you bank your money and no bonus. When i asked the CS team they said 'we have decided not to give you a bonus and we will not be reversing our decision' "REALLY"!! Luckily is was only £50, am off to find an honest company now.
Absolut Pantz
30 November 2022
Comment from ca.trustpilot.com
Do not go near. Took my money, with a promise promotional free bet, which didn't happen. Try to engage with the help centre. No help or understanding at all.
Steve Holmes
30 November 2022
Comment from ca.trustpilot.com
Terrible greedy company, whatever you do don't dare winThere alright taking your money but win something and the crap starts , they refer you to traders when placing a bet , then they remove best odds guaranteed and then finally they reduce your betting stake to few pence so it's a waste of time I used to think they were the best bookie but that's when your losing bur dare to win and they fo everything to get rid of you AVOID THIS COMPANY AT ALL COSTS
Lenny Walker
29 November 2022
Comment from ca.trustpilot.com
I would give it no stars £90 spent on epic ape got bonus once won £1.20 think they are the worst site yet absolutely disgusting they will write back saying governed by the gaming agency what a load of crap going to write to governing body these sites have to be held to account get these stars to say how good they are obviously they get lots of money for other peoples losses shame on them
Ferg
29 November 2022
Comment from ca.trustpilot.com
Advice: Bet 365 games. Total scam! Burn your hard earned cash rather than give these fraudsters a cent. If your setting up a gaming/ online betting account or even thinking about, use any other of the trusted sites, Williamhill, ladbrokes,paddy power etc. I repeat stay clear of these lot. Scam in operation!!
Constantinos
29 November 2022
Comment from ca.trustpilot.com
I thought bet365 was the best company for betting but clearly I was wrong. After 3 years winning on football outrights they decided to shut me down without a reason and they keep saying traders decision. So as I could understand, they need players that they are loosing only. This is rediculus and hopefully people wake up and stop betting in bet365. If you can not provide proper services or handle loses, you can close the company and open a supermarker or something.
Jordan
28 November 2022
Comment from ca.trustpilot.com
Created an account and deposited in order to get a free bet. Did this twice and it was not credited. When i followed up they said i needed to click an opt in link and have to deposit again to get a free bet. Joke
grip C
28 November 2022
Comment from ca.trustpilot.com
I have spent seven hrs in 2 days on live chat.they keep putting me on hold to speak to the safer gambling team who are non existent. You just keep going round and round they are useless
Jonathan Grey
28 November 2022
Comment from ca.trustpilot.com
Never had a problem with Bet365, always pay with a smile. Setting the standard. Bookies live livescore bet and virgin bet are thieves and will keep your money, bet365 will not.
AS IT TECH
28 November 2022
Comment from ca.trustpilot.com
Worst customer care service.... For three days they put me on hold lot things happened may times
Aminat
27 November 2022
Comment from ca.trustpilot.com
Worst site ever. You will not win! 2 weeks ago I landed 15 free spins. I got to the 4th spins Nd an pop up error shows up then takes me off the game. I go back on it thinking it'll just pick up whee it left off bit literally every single spin was dead. Each n every one of them. I was furious! I got onto live chat Nd I was told even tho I presented them with a screenshot of the error I was told the bonus round was completed. I deposit alot on this site Nd the most I've ever won is £60 Nd I can't remember the last time you actually won anything. If you want a fair casino site go elsewhere. You will loose everytime. Just look at all.the bad reviews. Nobody's has anything nice to say about them. Go elsewhere
Mat Stephenson
27 November 2022
Comment from ca.trustpilot.com
Like most other 1 star reviews. Do not use these robbing scammers. Deposited cash. Won bets. Have just had account cancelled with email saying 'they didn't like the nature of my business'. Pot kettle black
Ashwani Gupta
25 November 2022
Comment from ca.trustpilot.com
Deposit not updatedThese people are fraud .I deposited 5000 inr on 28 th oct and 6000 inr on 5 nov which has not been uodatedto my bal . Since than almost one month has passed but my bal neither returned nor updated .Everytime the response i get from them is that trace is going on i dont know what kind of trace they are doing which takes so many days . i have sended the proof of payment and bank statements also but still they are not updating my bal . The yrurh is that these peopledont want to return my money they are cheaters and mobey scammers . Also their operator also confirmed thatthe payment has been made and will be updated soon but after one month also nothing has been done These people are not updating my val i have sended so many mails to them with all proofs
JM
25 November 2022
Comment from ca.trustpilot.com
Don't know what everyone on here is moaning about. I signed up to Bet365 recently for some World Cup betting on their £10 deal to get £50 in free bets. The whole process went smoothly like a dream. My free bets appeared as soon as I had completed my wagering requirements, and I've been having a whale of a time using them. The website and app are both excellent, with a good range of bets available, super quick updates, and near-instant settlement as soon as each game is over. The early cash-out option is also fantastic. In terms of cashing out your winnings: I have just withdrawn some, and they landed in my bank account in just 2h (I used Visa Debit to deposit). I can only conclude that a lot of people use this forum to air specific grievances. My general experience on the other hand was first rate.
Valeri Ermakov
25 November 2022
Comment from ca.trustpilot.com
Scammers, deceivers, blocked bets with money 1.300 € and my wallet in BET365 without any pretext and explanation!!! that I'm a kid to them, I'm 58 years old!!! The same thing happened to my friends!!! Be careful, the money is a sensation, so many people are not returned!!!
Charles Wang Dad of Danny
24 November 2022
Comment from ca.trustpilot.com
World's worst gamble website, I deposited 500 usd to account, then can't login to system, not able to bet, not able to KYC, not customer service, no reply ur fxxking mail. no one respond to u!!! don't try!!!!!1
Dario
24 November 2022
Comment from ca.trustpilot.com
I opened account 7 days ago deposit 200 euros and since that I cant log in, it is “rewiev of my account deposit limit” it is riddicilious what they do
Ash
23 November 2022
Comment from ca.trustpilot.com
Would give zero stars if I could I don't no what has happened to this site but they have no mercy when taking deposits on the slots I play big fishing fortune and I have never won a penny since opening my account bonuses are tiny amounts and I have sat and span over £400 without a single bonus dropping or win over £20 naturally bet 365 games seem to spin 30-50 losers in a row before paying you £1 winners each time I get the bonus it's always the smallest fish caught never anything big I have never ever been in a profit once with these games your looking at atleast 20 losers between each win takes about 20 minutes to loose £130 at £1 a spin absolute scam I have played for months no matter when I play it's always the same outcome just takes and takes and takes I have yet to win in total this one game has taken over £2000 and still won't switch to winning everytime I play I loose I use multiple sites none are as poor as this do not deposit with bet 365 there rob you it's funny because I have seen someone else say the exact same this about the same game it just takes everything
John Robinson
23 November 2022
Comment from ca.trustpilot.com
I joined up with Bet365 to take advantage of their offer of bet £10 and get £50 free bets ... I put £20 into my account, made a few bets and today they closed my account with no reason given. AVOID THESE SCAMMERS!! They said i can withdraw the balance i have but when i tried it says there is a minimum of £5 ... so in effect they lied about the offer, kicked me off for no reason and now wont let me withdraw my money .... THIEVES!!!!!!!!!!!
Etienne Haddad
23 November 2022
Comment from ca.trustpilot.com
BECAUSE OF THEIR NEW POLICIES OF NO LIVE BET UNLESS YOU CALL I JUST LOST A BIG AMOUNT OF MONEY, ONE OF THE WORST THIS APP HAS BECOME.
David
22 November 2022
Comment from ca.trustpilot.com
Use Polymarket.com instead.Bet365 was flawless in the past. They block withdrawals when you win too often though.And recently (November 2022), I noticed that they haven't been able to process the withdrawals to my credit card that I used to deposit ($2600).Their payment and withdrawal system seems to have a lot of issues, so I can't recommend Bet365 if you are a winner.Crypto-native betting and prediction markets like Polymarket are way better at deposit/withdrawal.
janitta stone
22 November 2022
Comment from ca.trustpilot.com
Worse online slot ever deposit £700 to play Big Fish win nothing worse ever site I played
Anon
22 November 2022
Comment from ca.trustpilot.com
Zero stars if possible terrible company with shocking service and they lie
Meg Murphy
22 November 2022
Comment from ca.trustpilot.com
Ridiculous. I made an account last night to bet on the World Cup and woke up this morning to an email stating “due to the nature of your business” whatever the hell that means??? “A decision has been made to close your account”. Spoke to bet365 through webchat and apparently they have the write to refuse a customers business for whatever reason. Whatever the reason they refused me is I have know idea?? Literally made my account and put two bets on and that was all. Also no longer qualify for my £50 free bet since my accounts be closed HAHAHA. SO bizarre.
Jack B
22 November 2022
Comment from ca.trustpilot.com
I opened an account with Bet365 yesterday using a new customer offer and after my qualifying bet won, they immediately closed my account giving no reason as to why. When I spoke to customer service they said my account was permanently closed as a trading decision and they would not provide further information. I am unable to withdraw my money from the site. They have basically stolen £10 + my winnings from the bet I placed. Please do not use Bet365. They can close your account and take your money whenever they want, no reasons given.
alister
21 November 2022
Comment from ca.trustpilot.com
Further to my previous reviews (SEVERAL) about this company ,they have now placed restrictions on my account & at present, I am unable to use this account.I have sent them 2 emails asking them to reply & both have been ignored.On TV they advertise themselves as THE WORLDS MOST POPULAR BOOKMAKER but from what I read about other peoples experiences this is totally a false claim & they should be prosecuted.
Dinesh Adhikari
21 November 2022
Comment from ca.trustpilot.com
Every time watching snooker finals, they close the video of live broadcast at the final moment when one player is about to win and clearing the table. Such a frustration when a game is at climax. It happens not once, not twice but every time.
Dzhihan Yulkyar Halid
20 November 2022
Comment from ca.trustpilot.com
I am playing with bet365 since 2009, 10 days ago suddenly my account suspended without any reason and notice. Try to resolve with customer service and email could not. They are holding my £912 even I can’t withdraw. It’s a joke. Tuesday on my day off am gonna drive all way London to Head office . This is unacceptable. We will enjoy on Tuesday. I am going to update you guys . All the best
John McPhillips
18 November 2022
Comment from ca.trustpilot.com
Bloody awful customer service experience, blocked me from depositing even though I set my own deposit limits which they sat on their website they can't alter without the customers consent but that's just the start of their lies, also said that they would contact me within 6 days!!!!! which is currently 14 days and still nothing, also keep asking for irrelevant documents to stall for time, total tinpot operators who should be avoided at all costs, plenty of decent companies out there to do business with
Harish BR
17 November 2022
Comment from ca.trustpilot.com
Worst customer service I have experienced. I had deposited 2000k on 5th November still they are telling to wait asking for time unnecessary and they are doing nothing after giving full information about my deposit
Hang Tam
15 November 2022
Comment from ca.trustpilot.com
bet365 offer for new user is fake !System will tell u, your account is banned when you give them all your personal information. what a horrible experience.I will give it 0 star if available
Charmaine Chamley
14 November 2022
Comment from ca.trustpilot.com
Bet 365 must be the worst betting site on the planet the customer service don’t bother responding for days when they settle bets incorrectly and when they do they just say it’s right when it’s not so you don’t get your money . AVOID at all costs !
Matthew Bazeley
14 November 2022
Comment from ca.trustpilot.com
the worst customer service if something goes wrong. there are much better sites to use out there.
graham
12 November 2022
Comment from ca.trustpilot.com
ive been with bet365 years and today just got a bet that was settled wrongly and the amount of hassle to try and sort it out as now cant even pick up phone to speak to someone and its like they now make really simple disputes as hard as possible so you just dont bother with it , looks like now have to shut account as so much hassle to get something so simple resolved , its a shame as the customer service gone down hill rapidly over last year or so as they used to be able to resolve things simply and you could actually speak to someone but like most places now they not bothered about customers and just looking for cheapest way to deal with things instead of actual people dealing with customers problems .
mohamed yusuf
10 November 2022
Comment from ca.trustpilot.com
I'm writing this today to hopefully get someopinions and advice on what I should do. On October 2nd I made a parlay and won $1624 on Bet365. To this day I still haven't been paid the money I won and every time I inquire about where the money is and when it might be transferred into my account they respondsaying the same thing. They tell me they don't know where the money is and can't even give me any updates on this situation. What should I do? What can I do?
Eileen Leighton
10 November 2022
Comment from ca.trustpilot.com
£120 on big bass bonana games this morning on 50p to 60p stakes. Not one bonus. And I won about 20x in total in base games. Then moved on and to the new fishing frenzy two bonuses. One paid 3.5x and the other 10x. Absolute rip off of a website.
Chris Webb
09 November 2022
Comment from ca.trustpilot.com
To sum up gambling on Bet36519 free spins on The Dog House slotTotal returns £3.23nothing else to say!!!
Ontario Biking
08 November 2022
Comment from ca.trustpilot.com
Withdrawing is impossible. They hold your money hostage and try to send you through as many hoops as possible until you give up.DO NOT DEPOSIT your money into this app/website, plenty of better options out there.
Umar Ashraf
06 December 2022
Comment from ca.trustpilot.com
They are totally fraudulent I put 18 pounds to Moroco win and Moroco won on penalties when I check my account it’s showing lost I bet to Moroco win and Moroco won
They are totally fraudulent I put 18 pounds to Moroco win and Moroco won on penalties when I check my account it’s showing lost I bet to Moroco win and Moroco won