Bet365 PLAYER REVIEWS(2655)
Saqib Khan
07 October 2022
Comment from ca.trustpilot.com
Best betting site i m using it from 8 years and still no problem and also fast withdrawals wel done bet365
Michael Anderson
06 October 2022
Comment from ca.trustpilot.com
I deposited $100, and when I tried to place a bet I was told that there was a restriction put on my account. I tried to contact support, they were only available through chat. They constantly sent me to different agents until I was put on hold indefinitely. Never use this website.
Kieran Davies
05 October 2022
Comment from ca.trustpilot.com
There blackjack on the app is a scam against the computer the piece of dirt wins every hand I have 3 hands playing and it gets 20/21 every single time proper scam I never seen anything like it! It should be investigated!!!!!! Robbing scam!!!!!!!’
Anthony
04 October 2022
Comment from ca.trustpilot.com
I quite like this app on the whole. But it has an annoying habit of not being accessible for big games, so that’s worth at least two stars off. Plus the UI could be more user friendly, so there’s another star off.
Brendon R
04 October 2022
Comment from ca.trustpilot.com
Awful, tried to withdraw $300 using wire. Not sure why they don’t do e-transfers like normal people in 2022 but never got my $300, they said it takes 1-3 business days it’s been 6. Don’t use this crap, lured me in with free bets then took my winnings.
Kayla
03 October 2022
Comment from ca.trustpilot.com
Ive heard it’s good for sport betting so I don’t want to discredit them for that. But personally I’ve just used their casino & it’s been not the greatest. I had high hopes for them. I know the risk of losing & that’s fine, that’s the risk you take when you gamble, but every deposit I made my money was ate through instantly & didn’t even give ANY back & fourth play. Also the game I like playing the most, every other online casino is 20 cents min bet but 40 cents min bet on 365 & you won’t even win at all, like not even a couple cents.
RJA88
02 October 2022
Terrible service, they lure you in with the offer of £50 credit if you bet £10 of your own money and then send you an email saying ‘due to the nature of my business, they are closing my account with immediate effect’!! What a joke! I’ll be reporting them to the
Dan B
02 October 2022
Comment from ca.trustpilot.com
Terrible site had a cash out of 148£ which I accepted which they did not hold up never received funds shocking company
Ian Lloyd
02 October 2022
Comment from ca.trustpilot.com
Do not use bet365 the took me E Transfer and would not help when I forgot my login no refund an absolutely no help after 2 weeks of e mails never send this site money you will regret it
RJA
02 October 2022
Comment from ca.trustpilot.com
Terrible service, they lure you in with the offer of £50 credit if you bet £10 of your own money and then send you an email saying ‘due to the nature of my business, they are closing my account with immediate effect’!! What a joke! I’ll be reporting them to the gambling commission. Joke of a company
Chris Roberts
01 October 2022
Comment from ca.trustpilot.com
AVOID AVOID AVOID..... Zero customer service had a problem after being a customer for over 15 years and you can't talk to anyone and they don't call you back! DISGUSTING
Miss Miroslava Ladecka
01 October 2022
Comment from ca.trustpilot.com
Terrible company terrible trade department,closed my account without warning or any wrong doing,they only like you sending you extra free bets when you lose,12 years with them ,every year loses about a grand or two anually that’s when they like you,this year not even the end of September and boom suddenly your account is closed with no explanation just basically this is it bye bye…..o ehm I was a few hundred in profit this year:-))…..avoid on every cost…..the licence should be taken off them
Richie
30 September 2022
Comment from ca.trustpilot.com
Been a member since 2014 at Bet365 and its the best online sports betting site hands down fast and efficient when placing bets, updates, even viewing live feeds and theres a massive variety on offer. now you might be wondering why are you rating them 1 star then? because where I come from you, show respect I'm about £700 down overall since 2014 which isn't to bad I only use it mainly for few bets here and there? and recently they've been doing a good promotion called "golden goal 4+ goals in a selection of matches earns you bet credit also 6 correct results for 1 million pounds promo? I've been doing these religiously for the past 6 weeks and in that time I'm down about £160-70. now only since 2 days ago I've been placing multiple football bets around 0.20p 0.30p etc...? instead of my usual £5,£3,£2 accumulators because I'm sick of losing? I'm totally on a Barron run of late havent had a withdrawal in months so this was my new approach? so just logged into my bet365 account today to obviously reveal my golden goals game for Friday and the promotion along with the 6 correct results promo have gone? went to live chat they said " sorry but you are not eligible for this promotion at this time " and, I honestly couldn't believe what I'm seeing? shocking they literally removed my promotions with zero reasoning? I've been a member since 2014 I've never had any issues? Yet its convenient that I start placing bets of 0.20p 0.30p and now they remove the promotions from me? it's just dirty honestly that.. really is a bodyblow
Marilyn Nash
25 September 2022
Comment from ca.trustpilot.com
Dont use if you want to bet here!Everything is poor
THE BEAR
24 September 2022
Comment from ca.trustpilot.com
Opened account with £20 and given £50 free bet credit Placed £10 bet if my own money which I lostThe next day bet365 closed my account. Had to take the £10 I had left in my account And could not use the free £50 credit.Bet365 will not give me a reason to why they closed my account But I think they just did not want to give me the free credit Please be aware of there offers of £50 free credit there is a chance you will not get itI feel that they ripped me off would have given them zero stars if I could
Domo sakeros
24 September 2022
Comment from ca.trustpilot.com
0 stars! Be ware! I signed up 2-3 days ago, and i put my id, and I decided to wait a few days to put proof of address, and then all of a sudden, they decided to ban my account and never let me open one again ever, due to unknown reasons. You are by far the worst company I ever Know in the planet. Stay away!
george
24 September 2022
Comment from ca.trustpilot.com
Another waste of my time.Want to watch tennis and www says I can get it from Eurosport through bet 365 so I sign up and all they want me to do is open a betting account which being of sound mind is the last thing I need.I think the whole world is getting more and more crazy
Jay
23 September 2022
Comment from ca.trustpilot.com
I'm only giving it 1 star because I'm unable to give it 0. I topped up with $10 because I'm new to the site and thank God that was all I added. They gave me a $10 bonus and I played a game of blackjack and won $10. So in all I had $30. Then strange stuff started happening. They locked my account saying I needed to be verified. The verification process was brutal. They rejected every document for very simple things. When they finally approved the account, the money disappeared. Wiped from my balance. It said $0. They then said that I can't withdraw because of some reason that is in their terms and conditions. So pretty much nobody could help me. The entire experience was shameful and I honestly think the company should be shut down.
MDM
23 September 2022
Comment from ca.trustpilot.com
Stay away you’ll will never win it is rigged and they are aware
Alexander Stoichkov
23 September 2022
Comment from ca.trustpilot.com
I would give minus 5 stars, but unfortunately it's not possible. Stay away from them!
Ross Trainor
23 September 2022
Comment from ca.trustpilot.com
Terrible site for bingo and slots.Can guarantee you won't win a penny.Just use it for lottery and football.Anything else on there is crap!
Colin
22 September 2022
Comment from ca.trustpilot.com
Actually took money back from my cash wallet from I bet where they allowed me to cash out my winnings. Some sob story about how they offered the wrong odds and were sorry. Took my winnings backWorst customer service ever experienced. May as well not exist. As with all the other negative reviews, people should get together to put them out of business.
Ken Porter
22 September 2022
Comment from ca.trustpilot.com
Brutal book, up 25K in 12 months and they restrict my account. Tried to make a $100 wager and got denied, tells me my Max wager is $7.52, really Bet365? If you lose they like you and you will never get restricted. Make any money and BOOM bye bye account. Huge one finger salute to Bet365! Thanks for the 25k, though!
stephen tague
22 September 2022
Comment from ca.trustpilot.com
Played on quite a few betting sites and these are near the bottom of ratings.Very bad customer support and help , very very bad promotions.Decent selection of games and decent website .But its lacking on so much compared to other betting sites
Aminat
21 September 2022
Comment from ca.trustpilot.com
These people will never let you win. EVER! Stay clear away from bet365 not even one bonus round. Biggest win 56p.
David G
21 September 2022
Comment from ca.trustpilot.com
Won three bets in a row (not a huge amount, a couple of hundred). Then got a very spiteful, moaning email saying I'd get no more offers, free bets, boosts etc.They are happy enough if you lose but watch out if you win!
Marko
20 September 2022
Comment from ca.trustpilot.com
Awful casino, spent over 1000€ few times, cant get anything
CE
20 September 2022
Comment from ca.trustpilot.com
STAY AWAY - They do not process withdrawals and make you have to fight for your money. They also lie and say that they have sent wire transfers when they have not. Still haven't gotten my withdrawal and have spent several days fighting for it. Today I found out that they lied to me and claimed to have sent my withdrawal, when they actually haven't set it at all. NEED TO BE CLOSED DOWN.
Consumer
19 September 2022
Comment from ca.trustpilot.com
You have to beg for your deposit threw live chat most of the times... They won't respond to your mail also
peggy puffer
18 September 2022
Comment from ca.trustpilot.com
I've been on bet365 for more then half a decade in the beginning years it was awesome, the customer service was incredible the people I spoke to overseas were great... and they bent over backwards to accommodate me anytime I harassed concerns. In the past year they have gone completely downhill to a point I've made numerous complaints to little avail I recommended bet365 to a girlfriend in ontario and they ripped her off for 500.00. She opened a fresh account with 500.00 she made 1 single bet for 50.00... they have frozen her out ever since . When she tried to communicate with them she might as well been talking to a brick wall.unfortunately she doesn't really give a crap about 500.00, so she has failed stay on top of it.when I've contacted bet365 explaining I personally recommended it to my friend... there response was negligible. Last Sunday I took Baltimore ravens alternate point spread -9.5 and - they won 24 to 9, I tried to take a pretty good cash out then the moment I pressed cash out bet365 marked ravens - 9.5 as a loss! When I contacted them about my concerns they punked me off and completely failed to address the issue in any meaningful way. I am now to a point where 1 more incident such as that takes place on my account... I am going to start a major campaign to spread the word people should avoid dealing with bet365 completely. Very disappointed!
chris lawes
18 September 2022
Comment from ca.trustpilot.com
So, I regularly bet £20-£40 per week on Bet365. Most of the bets are only football matches and the like that I have at least a bit of know how or knowledge of. This is always no issue, win some lose some etc. Tonight I made the mistake of playing their online Blackjack. Complete and utter joke. I play 10 hands and I lose 9 of them. Dealer only ever appears to get Aces and picture cards. Cheating, Scamming B@stards. DO NOT WASTE YOUR MONEY !!
alex
18 September 2022
Comment from ca.trustpilot.com
Awful site just awful. Joined up got all the offers and they had shocking returns, 200 free bingo tickets won nowt, 50 spins just over a pound then another free 100 spins a few quid. A few deposists with no gameplay or returns.Games section of their site when I clicked on it set of alarms on my anti-virus for url phising so never even got to see this section of website. Live help told me to switch off my antivirus. Total joke of a site. U.K sites not fit for purpose. No regulation at all!
Stuart
18 September 2022
Comment from ca.trustpilot.com
Too many silly negative reviews on here.I am wager large stakes on horses and have never ever had a problem with Bet365. They are the benchmark for horse racing. Tell me any other bookmaker that offers BOG 2 days before the race. The answer no one. They pay out any amount instantly.A lot of bad losers or people trying to scam.
Daniel Tarik Perry
17 September 2022
Comment from ca.trustpilot.com
Since the update this app is brokenTrying betfair now
sukuna
15 September 2022
Comment from ca.trustpilot.com
banned my account for no reason joke of a company
Janet
15 September 2022
Comment from ca.trustpilot.com
Worst sport betting and casino site I’ve ever experienced. Odds are not great and exact scores in football are lower than other bookies. Casino RTP is very low and I would advise anyone wanting to try bet365 to look elsewhere. Poor customer service and completely rigged. Worst experience guaranteed!
Randy Fecteau
15 September 2022
Comment from ca.trustpilot.com
Before it came to Canada it was a awesome site to use. Now it's terrible. My biggest complaint was I bet a 4 team parlay and and they name the pitchers so my wager the pitcher listed got sick and didn't pitch. They lost of course because I went from a strong pitcher to a bull pen day. I won the other three games so I thought I still one because the game I lost before if the pitcher who was scheduled to pitch doesn't start then that game is voided. Not now with this greedy Canadian organization running it. So now you are betting blind in baseball. Don't matter who they show starting the game anyone can pitch. How can you bet like that. We look at who's pitching to make our picks. All done with this stealing site. So much for fair gaming.
danny mannion
14 September 2022
Comment from ca.trustpilot.com
Don't really want to do this as I have been using 365 for years. Never had a problem with it until the last update. Now it's completely broken. Can't cash out. Shows the wrong scores. Have to log in and out every two mins to work out what is going on. And after several messages I have received zero response. All in all plough your money in and due to technical incompetencies you lose everything. Real shame as it was by far and away the best app pre update.
Lee
14 September 2022
Comment from ca.trustpilot.com
Wow. The reviews on this site are rubbish. No wounder as the chat service is awful. No help in resolving my stuck rounds asked for manger twice and still didn't get put though. Stay away
E
14 September 2022
Comment from ca.trustpilot.com
I did a bet on the virtual sport and the bet won but it came up as lost so I contacted the live chat been waiting 3 days for a response I was told would be within 24 hours 3 days ago absolute joke of a services do not use this betting app
Alex Clarke
13 September 2022
Comment from ca.trustpilot.com
Banned me for failing verification right after I got an email that my address verification passed. Tried to contact them for two days and they gave me the run around saying I’m banned and can never join again.
Ryan
12 September 2022
Comment from ca.trustpilot.com
I didn't want to do this but wow. Lost for words. Waited 45 mins in a queue of 6 for a live chat operator to ask why I couldn't access the "Golden Goals" free game or any of the others!Their reply was something to do with responsible gambling etc (365 I haven't used properly for years so I don't understand why) But typical for a gambling site to still allow me to bet across every market on their site but I'm unable to receive any marketing or access to any free games etc basically. I have no words, this was my go to betting site. NOT ANYMORE. Feel free to contact me with a better explanation.
Michael Sutherland
12 September 2022
Comment from ca.trustpilot.com
Bet365 DO NOT SIGN UP!!!! There customer service is non existent! There live chat is none existent, they do nothing to help. My bets are constantly being settled wrong which is preventing me from cashing out at the true value. You can only speak to a robot. Or leave a text message where you can wait days for a response that’s if u get one hahah..it’s the worst site with the worst customer service I have ever encountered. I have all the major betting sites and nobody make as many mistakes as bet365. Paddy power, Ladbrokes coral William hill all better. In fact your obscure independents are even way better than bet365.Honestly and seriously the worst experience I have ever had with a bookmaker
eddystone
11 September 2022
Comment from ca.trustpilot.com
Bet 365 sucks! My e transfer got lost and it was up to me to track it down. I still haven got the money back. The customer service is brutal i waited 6hrs to get a text message basically telling me i am on my own. Dont bet with these guys!!!
Simon Williams
11 September 2022
Comment from ca.trustpilot.com
Opened an account yesterday won a bet and they closed my account, the 50 pound promo Is a scam. Its laughable! What a terrible company.
Alister Mickler
11 September 2022
Comment from ca.trustpilot.com
Further to my previous reviews on this once amazing Company,I was sat in my disability chair this Sunday afternoon, watching Racing feeling very relaxed. I was about to place a bet but when I tried to log on I got a screen message = You are unable to log on till ..pm due to our BE GAMBLE AWARE RULES.No warning no nothing
Nat Canada
11 September 2022
Comment from ca.trustpilot.com
This is the worse site I use, or used to use! Live chat takes hours for a simple question. They freeze your account for no reason then good luck waiting for live chat! Slots do not go lower then .80 cents lol' cant change bets lower. I would have given customer service (live chat) a No star but they made me put 1 star before I could post this. Way better sites out there, at least sports interaction answers chat within 1 minute. For what bet365 makes hire some damm people to answer questions. Would be a great site if you could reach someone without waiting hourssss. Terrible!!!!!
Miroslav Zunic
10 September 2022
Comment from ca.trustpilot.com
Another bookmaker that does not deserve attention, I wish you to fail to the end because you are thieves! REAL ENGLISH THIEVES! How they block your account, invent USER SERVICE AND FOR THE SAKE OF RESPONSIBLE PLAYING THEY BLOCK AND BAN YOU! Is that pathetic and shameful! in addition, they still haven't paid 40 EUR to my card, nor can I reach them because the account is frozen! Well, you needed my 40 EUR ! And so,! FUJ, one irtant piece of BETTING SHOP!!!
Kayla
10 September 2022
Comment from ca.trustpilot.com
I joined bet365 because of all the hype & its listed as one of the best online casinos out there (for slots). I had to ditch it. It’s the only online casino I’ve tried so far that I kept putting money into & haven’t even gotten a $10 payout.. It’s really hard to win literally anything compared to other sites. There’s barely any back & fourth play, it just straight up eats through your deposit. Sport betting on the other hand I know people personally who’s had really good experiences, so I will give them that. It probably would be worth it to check out if that’s what you’re into, I would just avoid their casino all together.
Kwasi
07 October 2022
Comment from ca.trustpilot.com
customer service is complete garbage. Great to place bets, but if you want to withdraw you money. An absolute clown show. Don't do it, use another site
customer service is complete garbage. Great to place bets, but if you want to withdraw you money. An absolute clown show. Don’t do it, use another site