Bet365 PLAYER REVIEWS(2911)

jamie
22 February 2023
Comment from ca.trustpilot.com
Friend tried to cash out for £154 was processing spinning round then all of sudden went unavailable this is not the first time Go Ambling sites are all a fix all linked and commissioned by same licensing authorities Take from the poor to feed the rich

Micah
22 February 2023
Comment from ca.trustpilot.com
Decided website was not for me and wanted to cash out and close my account. We’ll they only accept certain banks. My local bank was not one of them . So my only option was to give them my personal bank info and wire it to me. We’ll they don’t tell you they take $10 wire fee. They will not close my account. They want personal information which is stupid. Their link don’t work to close it either. Customer service is horrible stay away. Not worth trouble

Alan Proctor
22 February 2023
Comment from ca.trustpilot.com
Absolutely horrendous site, played £300 on Big bass and not one bonus, reels spin weird. Had two bo us symbols 32 times and not one came, compete scam. AVOID AVOID AVOID

Nakia
21 February 2023
Comment from ca.trustpilot.com
Registered 2 days ago, yesterday deposited 30$ and did 4x tennis bets with small amount.Then today I got an email from them: "Due to the nature of your business, a decision has been made to close your account with immediate effect."Which means I banned for life.I've also talked with the support and they said "yeah we can you are restricted but nothing can be done".They also told me they not gonna review my case no matter what I say.Then they told I can move forward and bet somewhere else.They also require KYC to withdraw your current balance, but if you banned you cannot upload anything. Also the withdraw function was disabled aswell.So had to contact the support again, but atleast they helped to withdraw my balance, so thats something...

Joe Mack
21 February 2023
Comment from ca.trustpilot.com
Updated review- they made over 3 billion yet can't afford to employ customer support. Abysmal site now. Just pure greed with no care whatsoever with their customers. Former customer

Kerry Bederski
21 February 2023
Comment from ca.trustpilot.com
So easy to make a deposit but like pulling teeth to withdraw. Used Apple Pay to deposit, they say the credit card is non-refundable likely because they don’t have access to the card numbers. Fine, but when I withdrew it asked me to select a method which I requested etransfer. 3 days later no email, reach out via live chat and they say I have to do a wire transfer I tell them my bank doesn’t do wire transfer and send them the site FAQ where it specifically says no wire transfer. They email me a request for my banking info. Like really!? You want me to send my banking info through an insecure email. If you’re willing to send a bank wire what’s the difference of sending it via etransfer and why have that option available for request when completing the request if you won’t fulfill it. Terrible company. What a joke and waste of time.

Chris Lewis
21 February 2023
Comment from ca.trustpilot.com
I only play the horses and at one stage I had at least a dozen accounts. It would seem we all have differing experiences with gambling companies but I genuinely find this gambling company head and shoulders above the others. They have never refused a bet and I'm winning with them so far having been with them for about 5 years. Honourable is the word I would use to describe them

darren bird
19 February 2023
Comment from ca.trustpilot.com
The streaming never works you always get errors when the game is running it updates the score before the video so no point in it.

Carl Higgins
19 February 2023
Comment from ca.trustpilot.com
This used to be a really good site. The odd £5 free bet for being a loyal customer but seems lately that its getting worse and worse. No loyalty at all the more you put in the less you get back. Over a grand last month on bets and casino and nothing from them at all. My partner puts 50 quid in over the month and gets free spins every week. With William Hill I bet 10 pound and get a five free bet, with virgin bet I get a 10 free bet if I place two 10 pound bets. With sky I get 5 free just by staking £30 yet the site I used the most gives me nothing at all. I did message them asking if there was anything they would do but after the first message the rest were ignored so they're getting no more of my money. Poor way to reward your customers thinking they'll stay. Your loss.

Abbie
18 February 2023
Comment from ca.trustpilot.com
0 stars! I have used bet365 for a long time. Suddenly now restricted and no option to reopen my account. All the support received was that it was a management review and no more information. There is literally no explanation as to why they have closed my account. I do not take advantage of promotions, I’m actually down a little on returns. A legit customer has been punished for no reason.

Robert Wilcox
17 February 2023
Comment from ca.trustpilot.com
I thought fruit machines were regulated to pay about 80% in prizes. I have recently spent Over £100 on Sizzling 7’s and lost every penny.

Lyubomir Aleksiev
17 February 2023
Comment from ca.trustpilot.com
Total scam. Restricted my account because I ,,didn't pass their verification". Although I sent another personal document they kept my full deposit.

Luka Horvat
17 February 2023
Comment from ca.trustpilot.com
A total joke... they limited my account the same day... i duno undrstand why people keep choosing this bookie.

Brett
17 February 2023
Comment from ca.trustpilot.com
This company makes it as hard as possible to withdraw money. It’s a joke. The app is great for betting but the service and withdrawal process is garbage. Been trying to get money out for 3 weeks. Go somewhere else.

Đon Son
16 February 2023
Comment from ca.trustpilot.com
Unfortunately I notice from year to year that they are worse. Not so long ago they were valued, but now they are totally behind time, they didn't improve nothing last years. From this season or last year they also removed from the offer all Russian, Belarusian competitions, they removed many sports leagues and competitions. From probably the best sport bet site to under average in only few years.

Godfrey
16 February 2023
Comment from ca.trustpilot.com
They are very unreliable and refuse to make payout even went as far as suspending my account . I had to re port to the Anti fraud and Theft Bureau agency “ f l a s h a s s e t r e c o u p . c o m “ and I was refunded all my money.

Terry schaefer
15 February 2023
Comment from ca.trustpilot.com
They gave me $200 to bet but I can never get on the siteClaims to be sending an SMS that never comes

AS
15 February 2023
Comment from ca.trustpilot.com
Disgusting, unethical bookie. You better not start winning because your stakes will be permanently restricted with no explanation and a refusal to reverse it. Never had this experience with any other betting site.This can't be legal and they shouldn't be allowed to get away with it.I just wish other bookies offered the same odds/football markets as this fraudulent betting outfit

Donald Breen
15 February 2023
Comment from ca.trustpilot.com
Been with them yrs when I lose I accept it when I win I get paid fast without hassle that’s all one can expect so I for one rate 365 high

Dean Richardson
14 February 2023
Comment from ca.trustpilot.com
I genuinely have written a bad review about every gambling site. Because they Rob you blind.I find bet365 the fairest out of the lot.Iv won and lost. Which gambling all about.But the football odds are good. Slots are average but they do pay out time to time.It's a genuinely good site.Iv had good and bad days on this site. People who gamble alot. Like myself. Will understand that 365 is by far the vest for trustworthy site.I'm juat giving a honest review.People are leaving bad reviews because theyv lost money. This is gambling for you. You have to be prepared to loose.Iv lost too. But iv also won and they pay out straight away. Which I like about 365.

Paul Sullivan
14 February 2023
Comment from ca.trustpilot.com
Joke of a company. Tried placing a football bet on Saturday afternoon, but it said there was restrictions on my account. Got onto ‘live chat’ and was told they had closed my account. I got no explanation as to why. And they just said they have the right to refuse anyone’s bet. And also, if I was to open a new account, that would be closed aswell. AVOID

Quinn Williams
14 February 2023
Comment from ca.trustpilot.com
If I could rate lower i would! Created my account on Super Bowl and placed one wager. Went back in around 3p and could not access my account due to authorization code not being received via text, then notification pops up saying it was sent via email and still no code! Chatted in numerous times just to be told “try again tomorrow” and they’re looking into it as it is sitewide issue, but yet not public announcement to acknowledge the tech issue on their social media page. Fast forward 48 hours later (today) and still having same issue. I provided this app my ID, was able to deposit and place first wager and then could not gain access to my account. This seems as if the DGE needs to get involved and do some investigating

Harry Fisher
14 February 2023
Comment from ca.trustpilot.com
Placed bets on Superbowl. Won one of them because I took screenshots of all bets. Ever since the Superbowl started I can't log onto my account. Keeps saying enter short code but the code never comes to my phone. Tried calling and now they say that their phones are permanently closed. Spoke 2x today on text and all they say is they are working on the problem and to keep trying and have nice day. What a bunch of scumbags. I tried logging on to my wife’s account who lost her bets and got right on. I will be sueing them if I don't get my money.

Ana
13 February 2023
Comment from ca.trustpilot.com
Please read carefully. Since they switched over to this new way called authentication security check mark. I would be playing slots and be doing good enough to keep me playing. Then I would recieve an error message problem with connection please check your internet connection and retry which my wifi symbol is still there.i use wifi not data.As soon as that happens my game goes somewhat dead. Not winning many or any bonus spins. The last two reels that get you into bonus spins get all messed up after getting this error message. So I think the site is doing that so you Don't win you start losing. Maybe a clinch in their system. I like to study these games as I'm playing them. I know that we can never ever figure them out. But lately I have noticed this happening. If you agree or disagree on this. Write a review I would like some feedback. I think in the future going back to brick and motar casinos. These online casinos are not giving me a positive and profitable experience anymore. The gaming commission should look into this.

Daniel Hewitt
13 February 2023
Comment from ca.trustpilot.com
Absolute Joke I put a bet on Harry Kane shot on target He had a shot and the goal keeper actually saved it I got paid out with a message saying congratulations Then i looked later and they took money back said it wasn’t a shot on target ? could not make it up pathetic and absolutely comical What a sad excuse of a gambling site

AJ
12 February 2023
Comment from ca.trustpilot.com
They suspended in-play betting on my account claiming they were concerned about my gambling - this is when I was being careful and not losing, they offered a restriction on my bets asking how much money I have spare monthly and my total incomings and outgoings etc before I said my personal business is not yours so they blocked me completely, customer services then contradicted each other saying we won't ask for personal info like that over the phone. It was OK until then, they obviously only want customers who will continually lose to fund their greed.

Micheal
12 February 2023
Comment from ca.trustpilot.com
Will never recommend or refer people to this site.Long story short. I was recommended by a friend to join. I deposited 200 so I could bet on the super bowl. They closed my account not even a day after and never told me why. It was like pulling teeth trying to get a refund. They refused to send it back via credit card in which I deposited. They then asked for all my banking information and personal. Called my bank and explained what they were asking. They were concerned about them asking for all my banking information and told me to do a formal dispute. I am now waiting. I believe they have very shady business practices. Please take this warning!

Beavis
12 February 2023
Comment from ca.trustpilot.com
I thought bet365 was decent, until I encountered a problem with the app. The app is very glitchy. I was looking at one of the football matches details, and as I tried to exit the details of the match, the app froze. Once I opened up the app, it placed a bet on a live match when the match was pretty much over without my input and approval. I contact support right away about this, and they pretty much said, oh the bet settled, there’a nothing we can do. What a joke. Of course it settled, the match ended in less than 5 minutes, and I had to wait like 15 minutes in queue to talk to an agent online. I won’t use bet365 ever again. I won’t use an app that will place bets without your input when the app glitches out. Be wary when using bet365, it will take money from your account without your approval.These betting websites are not being held accountable for poorly coded apps to stop these kinda things from happening. They pretty much blame the client. None of the governing bodies do anything either.These websites are making it easier to quit gambling at least because once you experience an issue with them, support won’t be there to fix it or offer a solution.

Hesam Y
12 February 2023
Comment from ca.trustpilot.com
I have used Bet365 since 2014 regularly, and until 2020, I did not have any problem. It is obvious. Because my overal win/loss was always negative!during 2021, the overal preformace was fine, and for the whole year, it fluctuated between +/- 1000 €.But the problem starts afyer July 2022, when I was able to win 43 000 € in july and Aug 2022. I used only tennis (break yes/no option)and football (corner). After that, they restricted my account and wanted to know about my source of income (it is funny, they were not interested to know my source of income when i was in losing streak). They blocked 10 000 € in my account in sep 2022, and finally i was able to withdraw it in Jan 2023.Then, 4 days ago, my wife decided to open an account in Bet 365 (hahaha) and I helped her with my opinion. First day, naturaly they asked for her ID, and we verfied it. Then start to bet and after 2 days, she was able to win 2300 €. then they asked about her residential address, and we proved it as well. on the 4th day, she was +4800 € . Then suddenly, they restricted her account as welll, in a way that she can only place usually less than 10 € in each bet. hahahaThey claimed that they are the biggest gambling website, but usually cry when some one is only 4k € up.Finally, for Bet 365 advisor who might read comments here:I have lots of friends who are interested in betting, and I want to help them (hahahah, you know what i mean!)

Mike Waugh
12 February 2023
Comment from ca.trustpilot.com
I wanted to place a simple bet on the super bowl, I went on my laptop and follow their instructions, it took for ever, finally after 45 minutes I got the account open, place $50 bet, then they want me to download their app on my phone to verify the account. Download the app so I can scan their QR code, 3 times it didn't work, 3 times un-install then re-install their useless app, no luck. Go back on to close my account and I am now trying to get my money back. They don't just credit back your card, they send it your bank, to do that they want the bank name of course and branch #, they also need the transit#, the inst#, the bic# (what the __ is BIC, had to google that)Then I think I'm done, no sir, need the street address now of tje branch, then the postal code, then the phone number, surprised they didn't want to know if the toilet paper in their can rolled over or under. Still waiting on my $50bucks, I went back on line to see if I could chat with someone, the password did not work, the very same password that THEY gave me. Never Again, Bet365 is 24/7 pain in the butt, I still don't have my money back, it appears they are from United Kingdom so I may never see my $50 quid.

Plus Dance
11 February 2023
Comment from ca.trustpilot.com
It’s so bad we need to make a call to do a stake. It could be simple if doesn’t to call for nobody else. Just put a stake and that’s it. Done!!! Please, take off all call centres.

Marty McFly
10 February 2023
Comment from ca.trustpilot.com
Trash. Transferred money from my creidt card surprise -cash transfer fee. Won 1700$ then you would not transfer my money. Said they cant put it back on my card. Told me i had to prove the card was my card so i had to send them a pic of my card, then they said they needed a bank statement. It was a horrific joke. Told them to take a hike and i would sue them. Magically they transferred my money back. Funny how they took my money but would not give it back. Trash site. If ur from Ontario just use pro line. For get these guys. Total tools big loser. Thank you

Ellis
08 February 2023
Comment from ca.trustpilot.com
Bet 365 is probably the worst gambling app I’ve ever used. The probability of you winning is next to nothing. I’ve put well over £500 into it and gained probably £50 back. I would avoid using bet 365.

Anna
08 February 2023
Comment from ca.trustpilot.com
In the last three months the slots have been dead. Especially my favorite game Hyper Gold. Bonus spins give you nothing to brag about. I used to brag to my friends about this site and even got some to sign up. Recently I have made more and more deposits instead of withdrawals. I only play .10 to .30cents canadian. Fix it or I'm leaving for good.

Chris Barnes
07 February 2023
Comment from ca.trustpilot.com
Got 8 free Bonus Spins on one of their featured slots,Had numerous Multipliers to start,the 8 spins returned £0 not even the stake..complained and they said nothing could be done because of the terms and conditions..Bonus spins with multipliers used to be a good return..won't be returning to play

phil
07 February 2023
Comment from ca.trustpilot.com
they say they are the biggest betting agency in world yet they only accept small bets $100 the place at $8 is small considering how big they are so the cut the odds down which every other betting agency looks at and ruins it for everyone. Low grade scum bags who offer the most and give you the least Find some other agency

Robert Douglas
06 February 2023
Comment from ca.trustpilot.com
AS YOU ALL KNOW I BET TO WIN,I work 8 month a year thats enough,i explained to a lad how i made it pay gambling to cut a long story short he told me he could have what he wanted on with 365 i told him he must be loosing on a regular basis,i told him to bet 2 horses in france at deauville on 9th december 2 maiden races 9/1 and 6/1 both won 6/1 and 13/8 DONT THEY JUST HATE YOU BEATING THE ODDS LET ALONE WINNING,Anyway 1st january i told him to bet 2 horses at cagnes 13/2 and 22/1 both won at 11/4 and 12/1....Oops sorry DENISE COATES some of your £5.5BILLION gone....next thing mick sends me an email i said told you id shut your brilliant account down hed got £2950 in his account so considering hed probably lost 100k in 10 year that 3k was just overdue surely....This firm only want you if you do not win...Used to be pretty good now they are pretty normal

Lillymooo Lillymooo
06 February 2023
Comment from ca.trustpilot.com
Bet 365 games worse of the worse.Big bass bonanza 2 scatters will come In then last 2 reels the scatters will disappear so no chance of them coming in.Playing £2 a spun get feature and get £8 - 14 Used to be a time get 500 plus but last 3 months it's grab grab grab and nothing back.I'm fully aware there there to make money but of late taking the pxxs.

Timothy
06 February 2023
Comment from ca.trustpilot.com
my account was closed due to some winnings they couldn't credit me so happy they canceled my membership. I was able to shift my focus from gambling to generating a new stream of passive income thanks to ᴀꜱꜱᴇᴛꜱᴘʟᴜꜱ.ʙɪᴢ my portfolio has been on a positive path ever since.

shaun Herbert
06 February 2023
Comment from ca.trustpilot.com
I was recently had my account restricted so that i can only bet 3-5 dollars at a time. I asked why my account of 20 years was restricted and i got the Company line that after review management has restricted it and gave no reason.They have a flaw in their Same Game parlay software that allows you to bet money line and plus points and receive a bet boost of 30%.good luck with these clowns

Kaspars
05 February 2023
Comment from ca.trustpilot.com
Can`t complain I`m playing with bet365 for a years only sportsbook I like b365 never had problems

Krishna Gopal Sharma
05 February 2023
Comment from ca.trustpilot.com
I won many times in the lotto section and they deposited the winning amount in my account just after the result declared.The security is also very good.After verification I made my withdrawal successfully.I feel This is one of the best betting side in present time.I am feeling some log in problems in recent days.Otherwise All is well.

Joshua Beaumont
04 February 2023
Comment from ca.trustpilot.com
advertises a fake cash out functionality, when it appears you are due to win anything they disable it for absolutely no reason. Avoid.cash-out

Cyril Harrison
03 February 2023
Comment from ca.trustpilot.com
What a crap company Bet365 has become , especially in settling bets, and complaints. From top to bottom the service is appalling- the CEO with her millions a week, hasn't got the manners to personally respond to emails addressed to her. Bets can take hours to be settled, and when queried, the usual repetitive load of crap excuses. KEEP WELL CLEAR of BET365 !!

Chris Webb
03 February 2023
Comment from ca.trustpilot.com
Says a lot about a company as big as bet365 that they won't employ someone to reply to these reviews. No wonder they have such a bad score, the site is awful. I got restricted to £40 a day deposits and since then I might as well just flush my money away. The slots are completely dead I receive no bonuses anymore. Make out they are a caring company but what they're is a clever organisation that need to removed from the UK market. Silly me for believing they were decent. Well goodbye bet365 sure that stinking rich horrible looking woman won't miss my £40 a day I'm allowed to deposit

Steve Davies
03 February 2023
Comment from ca.trustpilot.com
Absolute Garbage . Never have I ever placed a bet on a betting app before in my entire life I am family man that works in a factory . I placed my first ever bet on Wednesday and got banned for life on Thursday. Something about the way I conduct my business. I don’t have a bloody business I work for a company that has factory

Richard Gant
03 February 2023
Comment from ca.trustpilot.com
Avoid at all cost, can't find my account that I have had for years, can't remember weather there is a £1 in there or £200 but is still theft.Gave them account number..Address, phone and EmailCrooks!!!!

Kieren Leach
02 February 2023
Comment from ca.trustpilot.com
What a disgusting website, every slot scams you it doesnt matter which one you choose, £400 down, next to no bonuses and if your lucky enough to get one itll only pay 25x AVOID THIS WEBSITE.

Harry
01 February 2023
Comment from ca.trustpilot.com
I joined bet365 yesterday and verified my account and everything was done at the day . Got email from bet 365 that my account has been closed for some reasons which they will not tell me absolutely shocking will not recommend new customer to use them poor customer service
Burt Macklin
23 February 2023
Comment from ca.trustpilot.com
Bet365 is a complete scam since Ontario gaming got involved. I used to get little wins here and there just playing 20 cent spins. Now, I haven't won anything to withdraw in months. Also good luck every getting a bonus on the slots. And on the od chance it does hit , you MIGHT win $1. But my favorite is when they don't pay anything on free spins. 2 GIANT MIDDLE FINGERS TO BET365 AND EVERYONE THAT WORKS FOR THIS GARBAGE SITE!!!!
Bet365 is a complete scam since Ontario gaming got involved. I used to get little wins here and there just playing 20 cent spins. Now, I haven’t won anything to withdraw in months. Also good luck every getting a bonus on the slots. And on the od chance it does hit , you MIGHT win $1. But my favorite is when they don’t pay anything on free spins. 2 GIANT MIDDLE FINGERS TO BET365 AND EVERYONE THAT WORKS FOR THIS GARBAGE SITE!!!!