Bet365 PLAYER REVIEWS(2655)
Ashley Morris
09 September 2022
Comment from ca.trustpilot.com
Got my first scatter in over 2000 spins and it gave 15 completely dead spins with no returns at all after multiple deposits spending 100s of pounds bet 365 is by far the worst I have ever seen there not even trying to hide the fact there scamming u
Martin McNally
09 September 2022
Comment from ca.trustpilot.com
Dreadful bookie. Their systems crash all the time and when they make an error, you cannot recover your money for weeks. Then they deactivate you when you complain without notice. Stay away!
Raivis Dambrāns
07 September 2022
Comment from ca.trustpilot.com
Shitiest gambling site, just recently did registration, provided all personal details, tried to top up deposit with no progress, all cards rejected, after a minute received email, that my account has been closed down due to the nature of your business. Like wt* is going on in this shi* hole, banning peoples for no reason and to get in touch with someone it’s impossible..365 bet suck my horse dick, your gambling site sucks.
faichney
06 September 2022
Comment from ca.trustpilot.com
They are a shocking betting company. Ban people on signing up, cant get through to their live chat, send same messages about asking for bank info to wire winnings instead of interac, even when you send tyhem info you have to resend.Live chat says your 1 in the queue but takes more than 1hr to respond. Its aweful something needs to be done.
Rebecca England
05 September 2022
Comment from ca.trustpilot.com
No loyalty what so ever! Been with Bet365 for well over a year or more now and all this site do is take your money! Never win RTP must be at 0.5%. It's also my birthday and i asked for a Birthday bonus they basically told me that they don't offer that and accounts are always reviewed what a load of pony!... Might as just leave and play else where with better offers better loyalty and overall better RTP because BET365 does not play fairly! .Sorry Bet365
Frank
05 September 2022
Comment from ca.trustpilot.com
I was not able to make a deposit as they had banned me upon sign up. As far as I'm concerned, they only wanted my data and shall proceed to make money off me while I am unable to use the site.
MDM
04 September 2022
Comment from ca.trustpilot.com
Wish I could give these jokers 0 stars, I lost 1 grand on their black jack idm atleast I learnt it was rigged, I stopped and chased through football and got my money back and decided to try a big stake one more time on bj plus the bonus hands luckily I won’t it all sadly bet365 decided to crash the game. Usually you carry on from where you stopped but I came back in and all my money was gone I messaged them about it and decided to go try slot I okayed 500 pounds and didn’t even win 1 pence in slot rigged is an understatement do not use bet365 you’ve been warned as for me I have learned my lesson I’ll gamble elsewhere I hope the government catch you with all your fraudulent ways and shame on you
apna pnadey ji
04 September 2022
Comment from ca.trustpilot.com
Fraud Fraud Fraud
Robert
04 September 2022
Comment from ca.trustpilot.com
Once in football, once snooker, they accepted bets, then adjusted the odds on payout. These were NOT obvious errors, but I couldn't be bothered with IBAS. They then just suspended my account because I'm not sending through bank statements, bizarrely whilst I had a season bet on, which was settled (fine) months afterwards. I HAVE NEVER HAD ODDS CHANGED AFTER BET ACCEPTED WITH ANY OTHER BOOKMAKER BUT BET365.
Katie
03 September 2022
Comment from ca.trustpilot.com
Partner has an account. Cashed out when the odds they gave meant he won 20 quid. Email later to say that their odds were wrong and have taken back the 20 quid and replaced it with 87p. Given all the profits they make and given it was their mistake, they should have allowed/honored the cash out at that amount. I'm sure if he made a mistake, they wouldn't allow him to pull back the cash. Account now in the process of being closed down.... Very poor customer service IMO. They seem to forget, they're not the only online betting site! You have been warned!
KataTonNik
03 September 2022
Comment from ca.trustpilot.com
The good things: Nice site layout, competitive odds, many markets, allows you to combine different sports.The bad things : Cant combine politics with sports, on live matches the team colours are most of the time mixed up and / or wrong, the bonus are not as often and / or as generous as they used to be, firefox keeps login you off the account after a few minutes, not easy to find the help/chat and when u do find it its a que of over 15 minutes every time that puts you off, does NOT do less than 10 pence unit stake bets (when u bet on multiples it adds up to alot).
Lee
02 September 2022
Comment from ca.trustpilot.com
Absolute scam of a company, paid out a bet last night when vardy was clearly shown the yellow card and not Maddison, been confirmed vardy was shown the yellow but they claim opts stats was showing Maddison was booked. All other bookies understand vardy was the one that was booked and paid out all claims as a gesture of a good will one of them being over 5k, bet 365 offering nothing this company really needs to be boycotted there just scam artists, I have reported them to the ombudsman and make sure they get looked in to, also contacts the uk gambling authority and they are already looking in to bet 365 so fingers crossed they get closed down it’s what they deserve
Harry Openshaw
02 September 2022
Comment from ca.trustpilot.com
They’ve restricted my account after I tried to withdraw my funds and have been in a back and forth battle for the past 10 months and still being told when the investigation is done I’ll receive my funds. However they told me the decision has been made to close my account. How does this even make sense. Worst betting company just a bunch of thieves
Kieran Hallinan
01 September 2022
Comment from ca.trustpilot.com
I made an account and they deleted it after only 6 hours. I only placed 1 bet of 5 pound. They then gave me no reason and said I was never to get my account back or make a new one.
Bradley Smith
01 September 2022
Comment from ca.trustpilot.com
If I could vote lower I would! Restricted a brand new account, stopped me cashing out and changed the odds after I placed my bets. Literally the absolute worst bookies going.
Tristan Lord
01 September 2022
Comment from ca.trustpilot.com
Only gave 1 star because 0 wasn't available. Please show me where the dealer in BJ gets 7 Bj's in a row.The odds are way out. Stay very far away. They will rob you of every penny.
Branka Pogacar
31 August 2022
Comment from ca.trustpilot.com
Do not use these guys for anything more except checking what is the result of the game that you are following. DO not gamble!
Eileen Leighton
31 August 2022
Comment from ca.trustpilot.com
Do not waste your time playing slots here. They are by far the worse on the UK market. £2000 since Friday. Not one bonus over 100x. In fact rarely any over 50x. Absolutely rigged to high heaven. Disgusting company.
Sue Ro
30 August 2022
Comment from ca.trustpilot.com
Not a very good website. Can't check races, it's jumpy. If you have a bonus bet, and the horse wins, you get nothing. I actually hate the site.
Ian “Burt” Reynolds
30 August 2022
Comment from ca.trustpilot.com
They changed the app with no notice ruined the whole layout its impossible to see who is playing who in the accas. Games don't payout sad state from what it was! The cashouts myseriously disappear when good returns are achieved stay away!
Aden Shilling
30 August 2022
Comment from ca.trustpilot.com
Awful. Wouldn't recommend this site
John Sutherland
30 August 2022
Comment from ca.trustpilot.com
a very unpleasant review to bet365.i placed a£50 treble 1st team winning 3 0.other 2 selections kicks off 11pm as per bet365 site 1 team asseri score 23rd minute however this game kicked off earlier.having said that my bet was placed3minutes after 10pm well before 1st goal scored in asseri game.bet365 then void the game and my 3rd team score.and low and behold bet365 then and only then withdraw the cash out facility on my bet.cash out would have been easily500 out off 915 with all3winning.with now 15mins to go still no cash out facility.disgracefull and when I empty my Mastercard in morning I am deleting my account on a winning note.shocking behavior by bet365
Temmy O'brien
29 August 2022
Comment from ca.trustpilot.com
I would give 0 stars if I could. Bet365 is a shadow of it's reputation really.I literally uploaded three government-issued ID document for verification but keeps getting rejected. Mailed customer support to inform them I had troubles depositing money into my account but no response, only to get an email that my account has been closed "due to the nature of my business"!!!! Like really?
phil
28 August 2022
Comment from ca.trustpilot.com
Good website layout! OK so going of Darrens review a bit further down on here i guess theyre saving money for potential GCommision fines by not letting me win anything ATM hehe. Anyway please in the meantime get upto date with uk live slot streamers and new games that are available that i wish to play. Also the generic random audited games and rtp payout per player but there is more sides to the dice which should be announced to the public such as the described wallet of available funds to disperse at any particular time which allow good wins or poor. Play smart folks God Bless
Mark Brooksbank
28 August 2022
Comment from ca.trustpilot.com
I registered with the 50 pounds free bets offer only to find that my acclunt head been frozen after the first bet was settled. Is this a scam, how can this be legal for bet365 to ack in such a manner?
Michael McNiffe
28 August 2022
Comment from ca.trustpilot.com
An old friend had a win ,they are refusing to pay him out and have closed his account. I've known Nick for 34 years,avoid this company like the plague unless you want to take it up the jacksie.
Kb
28 August 2022
Comment from ca.trustpilot.com
Good website but pretty bad company. They want to get all ur banking info when u want to get paid. I dont feel its safe to give all the info to another individual over the phone. U dont know who it is. They recently launched ontario website but wont let me transfer my account or funds from the original website to the canada website.
Johny Chen
27 August 2022
Comment from ca.trustpilot.com
customer service is non existent
DARREN BARNES
27 August 2022
Comment from ca.trustpilot.com
CURRENTLY UNDER INVESTIGATION BY THE U.K. GAMBLING COMMISSION FOR ILLEGAL PRACTICES.
claire brennan
27 August 2022
Comment from ca.trustpilot.com
Absolutely shocking. Opened an account and they closed it for no reason. I have money in there that I cannot withdraw. AVOID THIS COMPANY
Ed Robinson
27 August 2022
Comment from ca.trustpilot.com
1/2 way thru a match (Oz football) I was about £40 down and wanted to place a covering bet on Collingwood when they were down. Apparently then the "Trading Team" closed the market to me. Im in touch with Customer Services but they wont give a reason. (Quite strange also after they had given me a £5 free bet). As a small-time hobby customer of 10 years or more I find that arrogant/appalling. Im off.
Rik Mayall =MESSIAH
26 August 2022
Comment from ca.trustpilot.com
I have tried all the other major bookmakers and I have to say Bet 365 is consistently the best there is ?
Matt
24 August 2022
Comment from ca.trustpilot.com
Terrible service, I have a winning bet and I am still waiting for it to be settled. It has now been 6 days.I have contacted them 4 times now and being ignored.They say they can't verify the result, absolute farce of a company, would not recommend
Stephan
24 August 2022
Comment from ca.trustpilot.com
I personally do not recommend it , app keeps lagging even more after their update , there are limited options of betting in comparison to other providers !
Jo Terry
24 August 2022
Comment from ca.trustpilot.com
Bet365 don't deserve any custom they ask to many personal questions even rang me asking for my bank account details and saying the call would last about 40 minutes which is totally disgraceful and I will b taking the matter further no site should even ring or myther for such details
Lee Overton
23 August 2022
Comment from ca.trustpilot.com
Logged in to place my free bet on the Liverpool match, the free bet had disappeared. Contacted Bet365 to be told due to responsible gambling measures my account had measures introduced, meaning I no longer receive offers or promotions. Can't tell me how long for, surely if they think I am gambling irresponsibly my account should be closed. I won't be using the site again until I receive an explanation as to why this happened or the measures are lifted.
Eddie T J Naylor
23 August 2022
Comment from ca.trustpilot.com
Robbing pepole left right and center you suck fact.
Justin Stedmans
21 August 2022
Comment from ca.trustpilot.com
Absolute filth. I booked out of AJ 10th round, 1 minute left, app said not available.. and closed.. then next round i went to book out, no problem..
razorfox
20 August 2022
Comment from ca.trustpilot.com
Out of nowhere I was restricted and informed that my account was closed due to a trading decision and I'm banned for life. A customer for over 3 years, gambled the same Irish daily millions numbers every Friday with a little bit of innocent sports betting and I'm gone with little to no explanation. I'm guilty for just not losing too much money. Staked around £1800 a year and returned £1500 approx. My only other sin is probably withdrawing and depositing too frequently. Either way it's their prerogative and I have no say in the matter but customer services treated me like I was a criminal and I have been left with a bad taste in my mouth.
Krish Chatterjee
20 August 2022
Comment from ca.trustpilot.com
After seeing the negative remarks appx 87% not willing to register at this site. Mainly I was trying to bet on horse racing, but the negative remarks stopped me to enroll at Bet 365.If the management do not wish to respond towards their present customers honestly then I think no time left for Bet365 to shut down...
Bernard
18 August 2022
Comment from ca.trustpilot.com
Actively ripping off customers. Avoid like the plague. If you lose your betting ability is extended, if you win your restricted. Only allowed to play here if you lose, not a fair game at all.
Colin Jackson
17 August 2022
Comment from ca.trustpilot.com
Theyre not called bet £3.65 for nothingDear forbid the boss loses a few quid out of her tens of millions...however will she cope?
BRENDA
17 August 2022
Comment from ca.trustpilot.com
TERRIBLE SERVICE IN NJ BET 365 HORRIBLE THEY TREATED ME BAD LEXA MANAGER OR SUPERVISOR SAID SHE WILL NOT TAKE MY CALL KENDALL THE CUSTEMOR SERVICE ALSO WAS NOT HELPFUL VERY UNPROFESSIONAL I HAD TO CLOSE MY ACCOUNT IM NOT DEALING WITH RUDE PEOPLE I WILL PLAY ELSEWHERE I DO NOT RECOMEND THIS CASINO AT ALL TERRIBLE
Anon
17 August 2022
Comment from ca.trustpilot.com
Fast payouts, occasional bonuses. Great odds. No complaints. Legitimate bookie.
customer
16 August 2022
Comment from ca.trustpilot.com
Bet365 is the worse of the worse. ;(Shame on you Bet365 for not paying out your clients winning bets.As soon as you start winning they start suspending winning bets even leaving your account in a minus Negative. Dodgy call centre that never answers.Beware serial scammers operating here !!!!
Dave
16 August 2022
Comment from ca.trustpilot.com
I have had experience of a few dodgy betting sites, but I have had no problems with bet365. In fact, I would say its probably the most easy to navigate website & offers the odd £5 bet for free.
Jimmy Paparonya
16 August 2022
Comment from ca.trustpilot.com
Can't bet with them such a bad betting company if win £37 they suspend you and tell you your account is under review and they come back and tell you you are not viable for them waste of space I am surprised anybody bets with them
Mr cook
15 August 2022
Comment from ca.trustpilot.com
I placed a £3,50 treble and all 3 teams won the pay out should of been £137 odd they sent me £89 odd and told me that 1 team i picked was ment to be 4/5 and not 7/4, ,if a football team at a fixed price is placed at that price then how the hell can this be changed they appoligized and said it was suppose to be 4/5 i got £89 odd ,this site cant be trusted at all, after complaint, bet365 have decided to pay me full amount as a good will gester
Alan Fennell
14 August 2022
Comment from ca.trustpilot.com
I have had an account with Bet365 for a few years now and NEVER had any problems with payout placing bets, prices etc. On the contrary, I made a couple of errors myself and Bet365 sorted it out without any fuss whatever..So from personal experience I can't understand the negative reviews I have read..My experience has been excellent..
Eddie T J Naylor
09 September 2022
Comment from ca.trustpilot.com
can't win anything
can’t win anything