Bet365 PLAYER REVIEWS(2655)
sing three
27 July 2022
Comment from ca.trustpilot.com
As with every other review here, seems like they like closing peoples account for no reason. I joined and played for the welcome bonus (might I say they mightve probably rigged it, I lost 80% of what I started with, and everytime I hit the bonus spins I get "logged out" for some reason after a few more spins), and the free spins didn't really win much as well. After I withdrew because of the horrible win rate, they closed my account quoting I had suspicious activities. Not that I'm planning to play there anymore, it feels rigged (trust me I understand probability and this is very unlikely)
Vinayaka Raju
26 July 2022
Comment from ca.trustpilot.com
Fk your mother owner of bet365 baccrat this is purely cheating trap fkinass ur asd
Ellen
26 July 2022
Comment from ca.trustpilot.com
I joined when they had a new customer offer of bet £10 and get a £50 free bet. They accepted my account and let me place the first bet but when I came to use the £50 bet credits it said my account was restricted and didn't allow me to bet.I contacted them and they couldn't give me a reason why this had been done.I've now lost £10 - such a scam! Avoid
Mr Mason
26 July 2022
Comment from ca.trustpilot.com
I created a brand new account, deposited £100, placed a £10 bet, and within an hour, had my account blocked.The only information given was that it was a trading decision, and that there was something about 'the nature of my business' they didn't like. No other justification given. Never had an issue like this with any other site.
Levi Athan
26 July 2022
Comment from ca.trustpilot.com
Absolutely avoid this site! I took a gamble on Bet365 and it certainly was a mistake. After making my deposit and having a decent time betting while my account verified I was sent a request to verify my account every time I logged in. The auto login didn't work, my bet credit offer disappeared and then my bets would not go through. I sent in a message asking what was up and they told me that there could be some restrictions while my account was verified. Fine. I continued to wait until finally I got the notification to verify again. Concerning. I message again only to be told my account was closed and that I was not going to be told why and I would not be allowed to open another. "Well there it is" I think to myself. I contact the live chat to get my money back. Chat crashed after putting in bank information (hesitantly). I open another chat. They ask for all my account information and my bank info again. That one also crashes. I'm now waiting on another message to be replied to. As I wait I can only assume my initial bets must have returned too much money for their liking. I think I was like $9 in the black not including bet credits I would have earned from my welcome bonus. So now they can sell my info and avoid giving me my bet credits, on top of potentially not refunding me because their site is a piece of garbage (probably intentionally). Just stick with another site or don't even use an online sportsbook at all. Nothing but stress and anxiety here.
luke banks
25 July 2022
Comment from ca.trustpilot.com
Can hand on heart say I’ve never ever withdrawn from the casino . Never ever manage to get a bonus , I know slots can be dodgy but bet365 is the worst slots I’ve ever encountered, I’d say close to 1k in over a year , but never withdrawn a penny … stick with PP slots you can’t go wrong
Tech Geek
25 July 2022
Comment from ca.trustpilot.com
I really don't understand all the bad reviews, I've been using bet365 for over 4 years and not a single problem. Good odds and super fast pay. People who give bad review tried to cheat bet365
rajbir singh
25 July 2022
Comment from ca.trustpilot.com
It’s all about money going to bet356. Feather cash out available when you loosing money when you are winning money it’s unavailable
Ms Bennett
24 July 2022
Comment from ca.trustpilot.com
SCAM WEBSITE!! I joined to watch the tennis and placed a small bet. They then closed my account with no explanation and kept my money. Unbelievable!
DARREN BARNES
24 July 2022
Comment from ca.trustpilot.com
This company is currently being investigated by the casino regulator. Stay away.
James Morris
23 July 2022
Comment from ca.trustpilot.com
really wish I looked on trust pilot before depositing £10 for the 50 credit, they closed my account as soon as I completed a bet.
DARREN BARNES
22 July 2022
Comment from ca.trustpilot.com
Currently under investigation by the U.K. gambling commission. Stay away.
Maka
21 July 2022
Comment from ca.trustpilot.com
Well this company really are something else. The incompetence is unreal. Oh not to mention how they treat customers like criminals. The customer service is non existent.If you win any money they will freeze your account, arrange a call back (Took 2 weeks) and then set a limit. Before you even bet again, they will restrict your account again.All the free spins ect you earn from gambling will be removed and then they will argue your entitlement when you challenge them. STAY AWAY! If you win any money they will treat you like a criminal.
Md Helal
21 July 2022
Comment from ca.trustpilot.com
My account has been stolen by someone, and the thief change some changeable information data. But bet365 needs to check verification id documents, but they want account information that has been changed by the thief,I told him that, changeable data is not part of verification or judgment, but they close the chat every time, In my account has $600 USD before being stolen.Bet365 helps thief to steal another person's accounts with dollars. proved!
johnnyg
21 July 2022
Comment from ca.trustpilot.com
I hope potential customers read the reviews and avoid this online bookies! if you lose you will be their best friend if your an addicted gambler you will be their best friend they will take all your money with a smile they will give you offers and free bets but feck me if you win get the fecking money out and move on to another bookies because they will limit your account! Bet365 dont like winners they want to have their cake and eat it! I will keep my winnings and move on this shower is not worth worrying about....
gordon
20 July 2022
Comment from ca.trustpilot.com
shocking disgraceful slots thousands of spins no bonuses on shamens dream fluffy favourites bufflo rising temple of isis no matter what stake from 25p to 7.50 a spin nothing more you stake worse it gets stay clear . gambling commision really needs to look into all these sites its on them all since we came out of lockdown slots rtp is way below average
aaron westguard
20 July 2022
Comment from ca.trustpilot.com
banned without even betting
M
20 July 2022
Comment from ca.trustpilot.com
First time trying online gambling i decided to try this shambles of a company as they were offering (loose term of the word) a free £50 credit of bets if i placed minimum £20 in my account , which i did . I then placed two separate bets on my account ( both of which did not come in ) However before these bets finalised bet365 closed my account for no reason and i could not even log in I eventually got hold of someone on live chat , surprise surprise the phone numbers do not work ... only to be told that they had closed my account , which means that they took my £20 on false pretences of a free £50 credit Disgusting behaviour , and surely can not be legal ? I am now never going to use this company again , and as it was my first bet online ever , it might have done me a favour Be careful if you get enticed by this offer
Andy
19 July 2022
Comment from ca.trustpilot.com
Closed my account in less than 12 hours "due to the nature of my business". I'd barely even had chance to figure out what I was doing, let alone anything else.
Raul M.
19 July 2022
Comment from ca.trustpilot.com
Can improve, a lot!
Kivver
17 July 2022
Comment from ca.trustpilot.com
I recently signed up, I must admit persuaded by the promise of ''Bet 10 Get £50 in Free Bets'' DONT BELIEVE A WORD OF IT!!!! I signed up and put my £10 qualifying bet on, I went back later to find out how I had got on and was locked out!!!! Then noticed an email saying my account had been closed ''due to the nature of my business'' !!!! Im a 60 year old retired teacher!!! You then have to start the long process of trying the on line chat thing, wait for ages then just be given a load of copy pasted b/s saying they review all accounts and sometimes conclude that they no longer wish to accept a customers business. Having signed p to few now I would recommend Skybet, Virginbet, 888, Coral, no problems at all betting or collecting any winnings. Keep away from Bet365 and Sportnation
Fernando
16 July 2022
Comment from ca.trustpilot.com
As soon as you start winning with close your account including all of your bets without any explanation at all. No transparency, no explanation, users beware !
Anonymous
16 July 2022
Comment from ca.trustpilot.com
Scam site, after change in ontario website. I was able to make around 2k overall profit.In the past with the same user id in bet365.com i won and lost a ton of cash.Now they restrict me and pretty much its useless to play on their site anymore. Also just 1 week back, i got scammed on there casio on a big round in casino. The live got dcd and I was redirected to rgn mode where i dint even know what had happened in the round. -5/5
OLIVER THOMSON
14 July 2022
Comment from ca.trustpilot.com
Opened an account, placed first bet and then received an email stating they no longer wanted to do busimess with me and couldn't/wouldnt advise why. Shocking "service"
Krishna
14 July 2022
Comment from ca.trustpilot.com
After deposit of money they cancelled my account and bad customer experience. Even the support was in hurry to close chat as soon as I asked for my deposited money back. Very bad user experience.
Paul Harrison
14 July 2022
Comment from ca.trustpilot.com
Never had a single issue with this company,or maybe just 1 when I was locked out of my account and to be honest it was resolved quickly.any wins allways paid into account.
James Broderick
14 July 2022
Comment from ca.trustpilot.com
I am a 74 year old run of the mill pensioner who just wanted to waste £10 per Saturday but my net loss limit was set at at only £10 per month which meant that if I lost my first £10 that was it for a month, after an email, chat line and phone call got it changed to £40 per month. I went to deposit and found I was locked out, Bet365 customer services accused me of having 2 email addresses, implying something fraudulent was taking place. Disgusting company!
Danish Sheikh
12 July 2022
Comment from ca.trustpilot.com
Stay away from bet365 even if you win they will put your account on hold …so there is no chance to take the money either you will loose or if u win your account be on hold for some or the other reason …it happen to me and m waiting for so long just to take my money back but they r not returning it back ….
Deepak Upadhyay
11 July 2022
Comment from ca.trustpilot.com
I was having a good time with bet365 but this website is not opening in India now....also opened allsports365 , same issueUsername- du2522Kindly resolve this issue.
Matthew
09 July 2022
Comment from ca.trustpilot.com
Honestly stay away from bet 365 there virtual races horses are absoutley rigged!!!!! I know it’s computer randomly picked but Jesus out of 20 races you won’t win ONE and GUARANTEED your horse will be last every race Deleted the account with them absolute con artist!! Ain’t having a penny more of my money see ya !
bob sahadeo
09 July 2022
Comment from ca.trustpilot.com
my friend and i opened an account,i did not bet i waited to see how good it was.Niki WON ...350 pounds that was 2 x bets....GREAT NO ,BET 365 STOLE HER WINNING PLUS HER I /PUT STAKE ...NO CUSTOMER SERVICE HELP..SHE SINGLE MOTHER 2 CHILDREN .....BIG LOSS FOR.PLEASE NO ONE TRUST THIS COMPANYIF U START WINNING BET 365 WILL BLOW U OUT..ANOTHER FRIEND FROM HUNGRY THEY BLEW HIM OUT 70000 POUNDS...
Alisa
11 February 2022
Awful company like all other betting companies who steal of their users. Changing odds, unreturned deposits, blocking accounts and wins. TIG Consult state that they have to be taken to the Court. Visit their thisisgamblin.com website/ Youtube for live stories. They can assist and give free advice
paul gellatly
17 November 2021
Comment from ca.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
JH
17 November 2021
Comment from ca.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
david walker
17 November 2021
Comment from ca.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
paul gellatly
15 November 2021
Comment from ca.trustpilot.com
Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell
David Thompson murray
14 November 2021
Comment from ca.trustpilot.com
Opend account deposited £100 for welcome bonus they said it was declined bank told me it wasn't they have taken my money and told me due to the nature of my business my account is closed absolute scum bags took my money and kicked me of site cannot believe this opend fraud case with bank disgusting company avoid like plague honestly worst experience I've had with a betting company so many similar stories on internet don't no how these scum bags get away with it AVOID
Adam
04 November 2021
Comment from ca.trustpilot.com
If you start to win often they will put restrictions on your account, I can only bet a maximum of £2 at a time, don’t use these scumbags
Roger Clayton
04 November 2021
Comment from ca.trustpilot.com
Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent
mary
03 November 2021
Comment from ca.trustpilot.com
I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again
Adrian
03 November 2021
Comment from ca.trustpilot.com
I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it's now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn't forced to make a withdrawal. I won't use bet365 again. For a bookmaker to do this and have me miss racing's biggest day in Australia is pathetic. If U lose and just give them money it's ok but if U want Ur winnings it's crap
jackpalance1
01 November 2021
Comment from ca.trustpilot.com
Ok for a bet as long as your not a consistent Winner like all bookmakers they’ll soon but the brakes on you !! If you choose to play the games you’ll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because you’ll never win it’s that simple ??
scott wilson
26 October 2021
Comment from ca.trustpilot.com
Can't verify,can't contact anyone in live chat,this is literally the worst betting app I've tried to join,how are they such a big business when it's this hard to join
TARIQ Bostan
26 October 2021
Comment from ca.trustpilot.com
Live Casino is a complete scam. The house Always wins
paul gellatly
26 October 2021
Comment from ca.trustpilot.com
Appalling casino site, just deposit your money and watch yourself get robbed! No teasing you on this site you don’t even get odd win it’s that bad!
Gary Barber
25 October 2021
Comment from ca.trustpilot.com
Without warning or any contact put a restriction on account for small football betting account. Contacted via chat and after 40 minutes of being xfered around stated it was for verification. Ashley was rude and obstructive and didn't resolve. Requested a callback from manager the following evening- 3 days passed nothing and had to email. 4 emails later and 2 more promised callbacks...nothing! Don't answer questions or respond. When you ask for reasons..." We are busy...". No respect or value placed on customers
Sankalp Muskawar
25 October 2021
Comment from ca.trustpilot.com
Avoid casino games. Worst site ever. You never and can't win. Lotto game is also fraud. Dont play betting bros,
Behzad
23 October 2021
Comment from ca.trustpilot.com
As soon as you make profits, they limit your account. That’s how the owners have become rich! Even 1 star is too much for them!
paul gellatly
22 October 2021
Comment from ca.trustpilot.com
Worst and most crooked casino website by miles! I play cards and you win and lose but 16 hands on trot the house wins! Chance? Absolute disgrace of a site , you can play blackjack and if your really lucky and get blackjack once in 50 hands even then the house turns the same! Should be ashamed as nothing more than theft
Stuart
27 July 2022
Comment from ca.trustpilot.com
I urge posters to read what I have written word for word to the end.I really do not understand the volume of negative reviews as having had an account for many, many years I honestly believe as far as sports betting, horse racing in particular, they really and genuinely are the best of the best. I can only conclude that the negative reviews are posted by bad losers and scammers, opening multiple accounts to defraud BET365 of new customer free bets. No online bookmaker will allow this and those that think differently are in one word mad. The UK has the strictest gambling laws in the world, where online account verification is mandatory. BET365 is regulated and licensed in the UK. What this means is, unlike some charlatan firms operating outside of the UK, you will get paid out if you win and are the person you say you are and are not doing anything illegal.Bet365 withdrawals in the UK are instant. Bet365 odds on horse racing are generally the best.Bet365 have excellent promotions with their 4/1 - ITV £50 cash back offer. They also regularly give £5 or £10 freebets.Bet365 have good customer service. That has been my experience over the decades.
I urge posters to read what I have written word for word to the end.I really do not understand the volume of negative reviews as having had an account for many, many years I honestly believe as far as sports betting, horse racing in particular, they really and genuinely are the best of the best. I can only conclude that the negative reviews are posted by bad losers and scammers, opening multiple accounts to defraud BET365 of new customer free bets. No online bookmaker will allow this and those that think differently are in one word mad. The UK has the strictest gambling laws in the world, where online account verification is mandatory. BET365 is regulated and licensed in the UK. What this means is, unlike some charlatan firms operating outside of the UK, you will get paid out if you win and are the person you say you are and are not doing anything illegal.Bet365 withdrawals in the UK are instant. Bet365 odds on horse racing are generally the best.Bet365 have excellent promotions with their 4/1 – ITV £50 cash back offer. They also regularly give £5 or £10 freebets.Bet365 have good customer service. That has been my experience over the decades.