Bet365 PLAYER REVIEWS(2655)
Allan buchan
04 September 2021
Comment from ca.trustpilot.com
Bet365 are a very good betting company even though my account is suspended at the moment they are the only UK firm you can bet exotic bets on Australian horse racing you can bet on tricasts and even pick 4s! Which pay out thousands to 1if you pick correct 4numbers to my knowledge no other UK online bookmaker offers these type of bets payout is instantaneous wether its a pound or thousands. I'm not into slots or casino games but from what I hear they are the same as everyone else. Gaming slots etc. is very high risk and more people lose than win I suspect that's why the negative reviews are so high bad losers people like that should not be spending money on these sites as they are for enjoyment purposes.What you should do is say to yourself how much can I spend on here before I stop and when you get there you need to stop! Then you will have enjoyed your time if you win, fab if not too bad wait till you can afford to play again its that easy hope someone takes the advice.p.sBetfair are not fair
Ahmed Gamal
03 September 2021
Comment from ca.trustpilot.com
2 years so far with them, never had a problem with withdraws and winnings, iam using skrill and the withdraw process take less than a half day
unhappy customer
02 September 2021
Comment from ca.trustpilot.com
Horrible company. Opened an account with a £100 deposit and made a £5 bet only to receive an email saying that " Due to the nature of your business, a decision has been made to close your account with immediate effect. ". Spent half an hour chatting with one of their representatives online but was refused any information as to why my account was closed. All they said was 'due to activity' which doesn't make any sense at all as I just opened it and there wasn't even any activity other than the initial £5 bet?!? bet365 representative also refused to refund my initial deposit in full or escalate my dissatisfaction as a complaint. Overall, a horrible experience - stay well clear for your own good!
Swimmer
02 September 2021
Comment from ca.trustpilot.com
THEY WILL CLOSE YOUR ACCOUNT!! EVEN IF YOU STILL HAVE LIVE BETS IN PLAY. 85% 1 Star rating on Trustpilot reviews says it all. NT Gov. in AU support their behaviour. How do employees sleep at night?
Upset Punter
01 September 2021
Comment from ca.trustpilot.com
Do you bet because you like big wins? Don't register here. Win too much and they will restrict you and block you from betting. They don't allow winners. Only they are allowed to make profit out of their customers, their customers aren't. EU and UK need to pass laws to make it illegal for betting companies to discriminate against users based on how much they bet, how much they win, and what kind of selections they want to bet on. Heavy fines should be issued on such discriminatory companies. Betting is supposed to be fun and fair, and Bet365 is NOT fair to all of its customers.
Lachlan Davey
31 August 2021
Comment from ca.trustpilot.com
my account was restricted after I won only $945 ? that's not even a grand... I would hate to imagine what they would do if I got a big win. Never had the issue with other companies, I won 8k with other companies and had my money within a day, I win a small amount at 365 and with no warning my account is restricted. Customer service team is friendly, but the company need to show more trust in its punters... unless they (365)secretly are struggling financially? because that would make sense as to why they are being so strict.
Izfa Tinternet
31 August 2021
Comment from ca.trustpilot.com
They block winning bets when it suits them and slow play compliant when you raise the issue with them on CHAT.. Steer clear.. they will take your money and block you at the first sign of you winning more than a £1k...
Junior Adusei
31 August 2021
Comment from ca.trustpilot.com
I won a bet which suppose to be a Total of $2300 & some change the last match was between Barcelona SP vs paulista the result wa 3:0 against Barcelona sp but somehow they claiming the game was void Im curious how so when the result says on their website that it was 3:0 I need some explanation to it I bet was over 2.5 goals guess what instead of given me the full amount I won they offered $1200 & some change saying the games was avoided it wasn’t they played the game and the score was 3:0 I’m going to fight to get all the funds I deserve for my bet I already have pics to post to prove they cheating
Freddy
29 August 2021
Comment from ca.trustpilot.com
Disgracefully slow app. It takes a good 5-10 seconds, sometimes longer to switch from one race to another or one game to another. Gives the lowest payouts on trifectas, quinellas, exactas etc. If you take a multi bet and one of your horses is scratched after you place your bet then they count that as a loss instead of a void bet. And don't get me started on their withdrawl system. It is staggering that other bookies in Australia can transfer money into your account within an hour or less, but Bet365 routinely takes a week. This is the part that really turned me off them. It's like they have 49000947473 people working in the deposit section and just 1 person to take care of withdrawals for every customer they have across the world. Just....just avoid this mob of crooks and hustlers and pimps and thieves.
Md Akash
28 August 2021
Comment from ca.trustpilot.com
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Martin
28 August 2021
Comment from ca.trustpilot.com
Barred me because I won a few quid off them, silly sausages because I love a bet and would’ve betted with them til the day I die which as everyone knows would have been a helluva lot more than what I would’ve won off them. Enjoy the good odds whilst it lasts because it’s inevitable that you will get barred or restricted at some point.
Bet Fixed
26 August 2021
Comment from ca.trustpilot.com
If you're looking for a particular option of play, you probably do not understand how fixed matches work. People who get these matches fixed are unpredictable, the unpredictability is to make it hard or impossible for authorities to catch them. They don't disclose games to buyers until a few hours before kick-off. When I bought from Kevin via his whatsapp few months ago, I was made to answer a couple of questions and test. Do not ask for HT/FT, as it is not up to you to make demands from a fixed match seller. They give you fixed matches that they have made arrangements for with any option of play. Like I said Kevin is really good in what he does best,check him out and come and testify. You can contact him on WhatsApp through this line +2348125017872
Chris Shilling
24 August 2021
Comment from ca.trustpilot.com
Football odds are good and the payouts are fast which is good they put a deposit limit on my account for no reason really which means I can’t really play roulette now which is properly a blessing because you never ever win on roulette that’s not me being sour I’ve won big money past in casinos but bet365 no matter if you cover 35 numbers seems to find the only one number spare on a regular basis or will give 20reds in a row yes that can happen now and then but not everyday
Kevin
24 August 2021
Comment from ca.trustpilot.com
Their website is easy to use and place bets . I closed casino and poker etc just use it for betting.Instant withdrawals is good ! Customer service loses you 2 stars .They must be from the Planet Moron in deep space .
AKam
23 August 2021
Comment from ca.trustpilot.com
To echo what I have read and would like to add to: this company and their customer service department are abhorrent. I not them, increased my betting because of a big win on another site. They implemented restrictions on my account and then became intrusive asking about my finances, work etc. Why didn't they ask this at the beginning? I was called by one of their Gamble Responsible advisors who assured me these blocks would be removed and now I would have a cap/net deposit amount for my own safety. I visited the webchat as the block was still on my account and I couldn't deposit. Three webchats is what it took and these were with rude morons....not just morons. I have kept my account open more so now for insight into the behaviour of this company but ensure you ask for transcripts. When opening a new account set out your stall with them. Ask questions prior to making your big bets as these guys operate with their rules.
Consumer
23 August 2021
Comment from ca.trustpilot.com
Like many others I have been a customer for over 20 years and all of a sudden they just closed my account and said it was a trading decision. Like most gamblers I lose overall year on year but this year I had a good run recently on the itv races on a Saturday. Winning a few grand over the course of 6 weeks or so and they decided to close my account. Shameful really,the so called biggest betting company in the world. I’ve been told bet 365 now have a policy if you make 3 withdrawals in quick succession of over £250 your account gets flagged up and your account gets closed .don’t know if that’s true or not but my account and what happened to me fits the criteria for closure of its true.
Mark Hamer
22 August 2021
Comment from ca.trustpilot.com
Well where do I start ? First of all they put restrictions on my account for no reason then when I contacted them they said they have closed my account and could not give me a reason for this !! Unbelievable and quite sad! Very very un professional from a massive company! Stay clear from bet365 there are many more better gambling sites around!
The Wealthiest
21 August 2021
Comment from ca.trustpilot.com
Most worst online casino, losing for years on this platform. If you are a consumer from europe get a lawyer, because you can get your entire money you lost gambling you can get it back especially if you are from germany or austria. Poor company they dont have licenses for online casino in europe just for Malta. Even if you dont have money for a lawyer Google Litigation financier for online Casinos in your country they can get your money back for a decent amount from you money they are getting back for free.
Adam Roman
20 August 2021
Comment from ca.trustpilot.com
Very deceitful company, I feel sorry for the employees - locked my account initially for having bet a large amount/winning a large amount and I was required to go through a questionaire - went through it. 1 month later my account was locked again, place a few bets and make some large winnings. Called and they advised that my email address has changed on my account, log into my account and the email address is the same... I also use an encrypted password at 128bit with no external access. The company has obviously locked my account with falsified information to stop my winnings. Use Sportsbet, this doesn't happen there.
Julie Lay-Burch
20 August 2021
Comment from ca.trustpilot.com
Disgraceful treatment on the bingo site.Avoid.Account restricted,account opened,few hours later restricted.Over 3 hours on the phone and numerous emails.My account suspended.
STEPHEN HARRIS
19 August 2021
Comment from ca.trustpilot.com
Placed a bet of 50 pounds couple of weeks ago the horse waS scratched so took my money as if it had lost, think this lot are nothing more than thieves, don’t sign up with them, if you do you’ll be disappointed
Zimmermann
19 August 2021
Comment from ca.trustpilot.com
I don't know by whom but I discovered multiple payment orders made to them ! I never went to their website but I suspect a vast network of online Casino being the source of this fraud. Stay away of that evil side of internet.. (Online Casino etc..)
s young
19 August 2021
Comment from ca.trustpilot.com
terrible customer service plus underhand tactics use gambling controls to their benefit horrible site and horrible owners
Terry Naish
18 August 2021
Comment from ca.trustpilot.com
Not a bad site for sport bets,0-0 money back,football bets settled 2 goals ahead,almost impossible to win at casino especially roulette,the numbers you have chips on rarely come up,it is hard to win at slots also.
Mohalab Shbeib
18 August 2021
Comment from ca.trustpilot.com
Very bad company! I have a balance with 1700$ with them once I asked for withdrawal they blocked my account and they start the ping pong emails with me that they are having issue with my bank and they are asking me to open another bank account! Clowns!!!
amy
18 August 2021
Comment from ca.trustpilot.com
Good site just managed by clowns and the customer service team are a joke , wouldnt like to think my company was had these lot dealing with things jeez
Ella
18 August 2021
Comment from ca.trustpilot.com
Purnima Rani
17 August 2021
Comment from ca.trustpilot.com
Dont bet wit this Site!!!! Biggest sh.t!!!! I hope,every good players get out,and in 2 years nobody more bet with this A*sholes. We have Pinnacle,Ladbrokes asw. Dont play with Bet365
Tiagoo
17 August 2021
Comment from ca.trustpilot.com
I wasn't shocked when saw the reviews because my experience is the same stay out of bet365 if you want to save you money
Jack Balmer
15 August 2021
Comment from ca.trustpilot.com
Terrible app, terrible customer service. Go to a competitor
colinstrongman c
13 August 2021
Comment from ca.trustpilot.com
Avoid this site if you run more than 1 game at a time it logs you out and puts you on auto call. Also trying to get help from anyone is like drawing blood from a stone and if you do get to talk to someone they try hard but there is a language barrier. I recommend 365 for sports bets but poker dont even consider it
Kelly Louise
13 August 2021
Comment from ca.trustpilot.com
Used to love this site and I don't deposit silly, about £30 every other day. And I deposited abit over this on the 28th July and won abit so I withdraw. So it comes to Friday loyalty day I check my account and theres no loyalty and I've spoken to live chat who than tells me I'm no longer eligible for bonus or free spins. She said it's because I've deposited and I'm not gambling responsible, I only deposited about £70 and I don't see that as alot of money at all. So after this I'll no longer be using there site. Seems to be if I deposit too much £70 for example I than can't get bonuses or free spins for my loyalty. Doesn't seem fair. Cusomter service is crap. Won't be using this site again
Matt Freeman
13 August 2021
Comment from ca.trustpilot.com
Worst company in the world please for the love of God. DO NOT USE THIS SITE they are a big scam! Horrible service.
Víctor Mardones
12 August 2021
Comment from ca.trustpilot.com
When you loose you are a good customer. When you win customer services chase you as a criminal. They asked me for private details like pictures and other very personal details and because I refuse to give them they closed my account. Happy days
The Brilliant
12 August 2021
Comment from ca.trustpilot.com
More than a month ago in the beginning of July they blocked my account and told me to withdrawal my money,,, I used virtual debit card for deposit because in my country banks don't allow us to deposit into gambling sites,,, so I told them to refund my money back the same method (virtual MasterCard) they refused and told me to withdrawal via bank wire,,, after 10 days they emailed me that my bank rejected my wire transfer, and told me to go there and ask them why I went and my bank told me that they don't accept money from any gambling resources,,, I Asked them to chose any other method but they insist to send to bank account that I didn't use that method for deposit in first place,,, moral of the story they don't want to return my money
Fiona Cameron
12 August 2021
Comment from ca.trustpilot.com
Bet365 closed my account without any reason at all. I used it to place small bets £1/£2 at the weekends, the odd £5 so nothing major. I'd recently won £50 using a £5 free bet, next thing I got an email to say my account was being closed and I couldn't open another 1. Emailed to find out what was going on, just to be told they couldn't give a reason, only that the accounts are reviewed constantly and they can choose who they want as a customer. Loved using the app aswell, terrible customer service, definitely wouldn't recommend
Paul Neil Gellatly
11 August 2021
Comment from ca.trustpilot.com
Two Bob disgrace of a site, usual disgusting rubbish, give you first two hands worth nothing at cards then house win next ten! Next two you win nothing then lose next ten! Nothing short of robbery and worst casino site around and every game the same, win cpl lose dozens and do so blatant
Paul Neil Gellatly
10 August 2021
Comment from ca.trustpilot.com
Don’t waste a penny on this casino site, crooked as hell and should be looked into! Nothing short of theft no matter what game you play they will rob you no matter what you get.
John Smith
10 August 2021
Comment from ca.trustpilot.com
Plenty of games but don't know about anyone else, I like to win occasionally! Winning with these people is very rare indeed, on a good night you might break even. When you play slots a lot, you get instinctively know which casinos you can win with and which are you won't.
Matthew Rampley
10 August 2021
Comment from ca.trustpilot.com
Very bad RTP, Wont win here. After reading the other reviews i feel like a plonker LOL.
Mr Amrik Kang
10 August 2021
Comment from ca.trustpilot.com
Most incompetent support i've ever dealt with
LEERILEY
09 August 2021
Comment from ca.trustpilot.com
Zero stars if I could! It's ok them taking money but if you bet too much they restrict you, want to know your life story backed up with documents then ban you after losing so no chance of trying to win something back. Avoid these crooks at all costs!
Ivanna
08 August 2021
Comment from ca.trustpilot.com
Nicely to say they are scammers. The only one casino you can not win anything. People, do not spend any money. If you prepared to give you money away, just put them where else. It is a good advice 👍
srikanth reddy paladugu
07 August 2021
Comment from ca.trustpilot.com
Been with bet365 from past 15 years… always never felt been cheated.. the only issue was deposit and withdrawals from india but that issue is now solved thanks to astropay andb bet365 for accepting indian payments.. and the withdrawals now r faster and direct transfers to accounts… i would advice just be patient while playing casino .. trust me it will pay… just cash out with a limit dont except huge wins .. keep a target and leave once u hit
BarisH
06 August 2021
Comment from ca.trustpilot.com
You Can never win ON CASINO here surely ! What ever you bet It has been made such a way ! you win twice then your surely not winning above that ! i tried here many times ! like lot of times no single winnings ! If you are willing to just sports bet then bet365 is the place not for Casino ! this is Worster than evolution gaming ! now after playing here i feel evolution is so much better than this ! we atleast wont get targeted
Lorne Edger
05 August 2021
Comment from ca.trustpilot.com
Such an amateur / cowboy website. Obviously haven't learnt anything from the recent cash out debacle. Software still continually being updated on the fly with minimum testing resulting in many "unforeseen issues" affecting the customer - latest is being unable to view bet details / selections.
Filip Gospočić
02 August 2021
Comment from ca.trustpilot.com
Stuart
02 August 2021
Comment from ca.trustpilot.com
Keep up the good work BET365, you’re in a different league than your competition. There are some absurd reviews of Bet365 below, obviously posted by individuals that are either creating duplicate online accounts, which no bookmaker is going to put up with, due to bonus abuse, or simply bad losers who think gambling assures them that they will win. This clearly indicates to the rationale man in the street a problem gambler that should be seeking help. I have been with Bet365 for many years and have found that they are not only an honourable but they give realistic cash outs, instantly transfer winnings back to uk banks and are not afraid to accept large bets on horse racing. I think the whiners on here need to take stock as they are the dodgy ones!
Mr harris
01 August 2021
Comment from ca.trustpilot.com
Closed my account after just one bet . no idea why. What a strange company. Cant get my remaining credit back without sending a bank statement. Keep the money i'm washing my hands of this scam company.
Waldemar Vortex
04 September 2021
Comment from ca.trustpilot.com
If you make 5-6 good profitable bets. They will be limited and close your account :D You can play in bet365 only if you lose your money. Bet365 needs hard government regulation and a sharp increase in taxes!!! AVOID!!!!
If you make 5-6 good profitable bets. They will be limited and close your account 😀 You can play in bet365 only if you lose your money.
Bet365 needs hard government regulation and a sharp increase in taxes!!!
AVOID!!!!