Bet365 PLAYER REVIEWS(2658)
mark harrison
02 July 2021
Comment from ca.trustpilot.com
Absolutely rubbish during the 2021 Euros the site died no way to view live and current bets I bet I lost money through them
john mcconville
01 July 2021
Comment from ca.trustpilot.com
£40 just disappeared out my account, got message saying problem with a settled bet then bang £40 disappeared without explanation
Richard
01 July 2021
Comment from ca.trustpilot.com
0stars. Today again their system crashes couldn’t cash out. Cost me a lot of money. Shameful, customer service ridiculous. It’s common theft. But amazingly you can always deposit money. Don’t bother with them, rob dogs.
David
01 July 2021
Comment from ca.trustpilot.com
If you are going to use this website for Live betting. Forget about it!! Once you place your bets it happens quite often frankly that you cant do cash outs. It says "Sorry this service is temporarily unavailable" i understand if it happens for couple of minutes, but when it happens it does long probably for hours ruining your chances to check your bets and the option of cashing them out. Sky bet is by far the best betting site. AVOID BET 365
mark girdler
01 July 2021
Comment from ca.trustpilot.com
By far the worst site I’ve ever used they are no more than common thieves, they stop you receiving bonuses every couple of weeks blaming responsible gambling although the never asked for proof of funds or anything else, this happened 7 times in 4 months the cash out is also a scam every time a bet is doing well with a good cash out opportunity the cash out is unavailable I’m amazed the gambling commission allow these cheats to operate I have now filed a complaint, do not use this site under any circumstances they are so anti customer and the customer service is abysmal stay away
james perry
01 July 2021
Comment from ca.trustpilot.com
Dreadful site, constant freezing of cash outs for long periods, there gaming sites are really poor and the customer service is a waste of space. Im going to move back over to sky bet now.
Dean
29 June 2021
Comment from ca.trustpilot.com
Customer service is awful, was basically accused of being a lying when querying a cashed out bet that had been removed from my account then posted as a lost bet even though it had already been cashed out. Online chat was rude and unhelpful. Asked to close my account and was met with condescending questions will never use bet365 ever again!!! All over £13.21
John
28 June 2021
Comment from ca.trustpilot.com
Honestly if I could give this site zero stars I would, I bet on a team winning and after they did it still says I lost, I contacted them and they told me that they had made there own definition of that the end of the game means, basically tricking people to bet on thinking they’re winning, honestly it’s a joke of a site and I will never be using it again, hopefully it gets shut down soon.
Lindau
28 June 2021
Comment from ca.trustpilot.com
This is probably the WORST of the WORST casinos. So I deposited some money, placed a bet, and then from nowhere they just returned my money and my bet did not exist anymore? So I got mad and was going to withdraw the money again. Problem 2. There was only bank transfer for some dumb reason. And then to TOP ALL THIS, YOU CANT COPY/PASTE BANK INFO LOOLOLOLO, SO I SAT FOR LIKE 1HOUR JUST TO TYPE IN INFORMATION. AVOID THIS SITE 100%
Ewelina Smak
28 June 2021
Comment from ca.trustpilot.com
This company is just a joke!! Keep closing my account while i have bets running. Previously it was a mistake on their part now ive been told that my account has been permanently closed. Guess who?! No answer why and their amazing support terminated a call & a chat. But i know why…yesterday I won 400gbp. STAY AWAY FROM THIS COMPANY
dodbise
27 June 2021
Comment from ca.trustpilot.com
I placed a bet on Czech republic to win against Netherlands but the system changed my bet to DRAW ??? How the hell is this legal! I placed a bet on my team wining and I am sure of that ! This is why they never at365 sent email about my bet so that it can be changed ! Its disgusting and for those who say that I made a mistake I did not !
Goran Šoprek
27 June 2021
Comment from ca.trustpilot.com
So after long time I wanted to use 365 again, I logo in my account and then found out they put my account in aresst, call customer services they are just giving basic information what I already saw on app.. when I ask what is the problem they cannot answer me back. Very bad for business and handling customer's, disappointing
Cristian
26 June 2021
Comment from ca.trustpilot.com
They literally stole my money. I’ve been asked to verify my account and an envelop was supposed to arrive to my place, however I never got it. Theyi refuse to show any tracking information, the envelop never arrived, and my money was kept away from me. A genuine scam.
David G Jones
25 June 2021
Comment from ca.trustpilot.com
They just stole my money when I won on the greyhounds they didn't pay me, then I changed to live casino and all my money I had left just vanished???? They just plain rob you. could someone out there do something about the people who rob you, the ones who run things can't someone sue them or something? they deserve to be skint for the rest of their lives even put in prison too.
Raymond
25 June 2021
Comment from ca.trustpilot.com
Rob Lawrence
24 June 2021
Comment from ca.trustpilot.com
The worst. Rigged and crashes. So not download and give these people $$$.
Thanasis Potsis
24 June 2021
Comment from ca.trustpilot.com
I could say the worst company ever. Big scammers. You can't even cash out your money on time. Always the app crashes just like that! Couldn't even get in touch with them. They only email you back after days. Let's not even mention the live chat that you probably gonna be waiting hours and than the agent doesnt even speak to you properly. Customers service is Ridiculous.
Tina Earnshaw
24 June 2021
Comment from ca.trustpilot.com
I cannot open my app and your website has been down for days
Michael Lee
24 June 2021
Comment from ca.trustpilot.com
Terrible App. The digital slots have no logical method of winning. You just win at random. Very bizarre.
Nigel wilcox
22 June 2021
Comment from ca.trustpilot.com
Dreadful company. Been playing casino and games for a while, I’ve had a few wins but all of a sudden it’s like they have flicked a switch and stopped any wins. I’ve also noticed that if you are about to get a win, it glitches and throws you out. That is not fair, if it’s your time to win, then you should. Be careful people, this amount of bad reviews can not be wrong.
Donna Atkinson
22 June 2021
Comment from ca.trustpilot.com
I had a decent win and payed out within an hour played on the slots .so cant fault them
Zvone Zvonimir
21 June 2021
Comment from ca.trustpilot.com
They had technical issues lately. Today I try yo complain, it was 200 people on live chat queue. At the and, they didn't offer any compensation for money I lost due THEY technical issues, just apology. Avoid at all costs.
David Ferenczi
21 June 2021
Comment from ca.trustpilot.com
Take away cash out option 10-15 mins before the games finish is really not fair play. I ve been using the site for years but i will take my money somewhere else....
Iulian Chiriță
21 June 2021
Comment from ca.trustpilot.com
The close cash out when the people have to make money and after that only think what they say is "sorry" 👎👎👎👎👎
paul UK
21 June 2021
Comment from ca.trustpilot.com
Audette Fabienne
21 June 2021
Comment from ca.trustpilot.com
STOP WASTING MONEY ON BET!! I recommend everyone to grow their crypto with /wellinvested. org/ . I have been a living witness to enjoy their services. They are fast, reliable and they pay promptly as promised. I recommend
Drew Stainer
21 June 2021
Comment from ca.trustpilot.com
I pressed cashout and then pressed confirm it was processing it then stopped and offered a lower cashout I did the same again and it did the same again so turned it of bet lost but as I cashed out and confirmed it should pay out I'm emailing them but no luck so far this kind of thing has been happening a lot to me lately
Kev
21 June 2021
Comment from ca.trustpilot.com
Played wrath of the deep on bet 365, each spin cost £1 4 times hit scatter, for each scatter was awarded 10 free spins, winnings from the so called bonus of 10 free spins = 1st scatter total win £1.60, 2nd scatter total win £0.80, 3rd scatter total win £2.20, 4th scatter total win £0.20 So 40 free spins and had a total accumulated win of £4.80 what a joke and have screenshot of each to prove it. So you can all make your own mind up as to whether or not these people are any good. I give 0 stars not 1.
Michael Dunne
20 June 2021
Comment from ca.trustpilot.com
During the euro 2021 football Bet365 are having a software nightmare…. Absolute rubbish…. England v Scotland could not access my bet information, could not cash out at anytime. Same for Portugal v Germany. Places one bet … it placed the same bet 3 times…. Couldn’t alter the bets, could not cash out when I wanted to and can you contact them….. not a chance…… when I did the game was over….. did I get any sympathy or help…. Not a chance …… have to look up another betting option that is reliable
Local Audio
20 June 2021
Comment from ca.trustpilot.com
DO NOT USE. Decided to invest £100 to make use of the £100 sign-up offer, as soon as the bet had cashed my account was closed meaning I couldn't access the free bet. It's criminal the way they operate!
George Driscoll
20 June 2021
Comment from ca.trustpilot.com
Awful, appalling customer service.
alex maas
20 June 2021
Comment from ca.trustpilot.com
I had a multi bet with Bet365 and was about to cash out. And all of a sudden I was locked out of the “My Bets” section of the app. With a message saying “Sorry, this service is temporarily unavailable” therefore preventing me from cashing out my bets early. And so conveniently when the match ended, the @my bets” option was available. But unfortunately one of the games had lost so I was unable to cash out in time as planned. And lost all my money. I contacted Bet365 and all they said was, “yes we know of the technical malfunction, but we won’t be refunding you your money” . They’re essentially saying that anytime anyone has a substantial bet, they can can have a “technical issue” and block you from withdrawing your money until it’s too late. Absolutely illegal and unethical. Avoid Bet365 at all costs.
Didgeboi F
20 June 2021
Comment from ca.trustpilot.com
Shocking Disgusting illegal company admitting there site goes down and stopping you from crashing out hoping your bet loses then not refunding your stake back!! Thieves!!
Dreddy Umut
20 June 2021
Comment from ca.trustpilot.com
Big scam mafia!! Myfunds were scammed and I have no hope in refunding them
Stuart Holt
20 June 2021
Comment from ca.trustpilot.com
Don't bother attempting to cash out with this mob, dead easy placing your bet, not so easy getting your return🙄 Garbage on cash out!😡
Atanas Shekerov
20 June 2021
Comment from ca.trustpilot.com
This company is a big scam! They take your money very fast but in live sportes the app always "crashed" when you want to make a some change or to cashing out! This a froud!
Wendy Martin
20 June 2021
Comment from ca.trustpilot.com
Bets conveniently disappear when you reach a vital cash out moment. Happens daily now so absolutely an elaborate scam. How disgusting that gambling companies can get away with? CHEATS! I’ll be using another company from now on.
Victor A
20 June 2021
Comment from ca.trustpilot.com
it scam , burn in hell denis
Johno
19 June 2021
Comment from ca.trustpilot.com
Shocking. Ten minutes before the game was finished I had a decent cash out was only waiting on a corner to win the bet but thought I'd cash in anyway as I went to do it the bet dissappeard completely and then I couldn't access it again as if I never had a bet. I complained to them an the girl said it was a technical fault an that the bet would settle when the game was finished. Avoid them.
Andrew
19 June 2021
Comment from ca.trustpilot.com
Appalling! The cashout facility takes ages to update and then won't allow you to cashout and twice now, my bets have just disappeared mid game, 'due to a technical issue'! AVOID USING THEM, I GAVE THEM THE BENEFIT OF THE DOUBT AND THE SAME THING HAPPENED AGAIN
Dan Scales
18 June 2021
Comment from ca.trustpilot.com
Their website is down some times and I once I lost 4k because I couldn’t cash out. They steal ur bet ur bet too. Try to screen shots ur import bet.
billy white
18 June 2021
Comment from ca.trustpilot.com
You must avoid using bet365!!!! If you’re new to online gambling use a different site. Their app and online site do not work on a mobile!!!!! Waste of time
Tiger Hefner
18 June 2021
Comment from ca.trustpilot.com
This is the best gambling site hands down. People complaining they can't cash out well that's part of the game. Bet365 can remove cash out anytime they want. Other sites are worse trust me when it comes to cash out.
Norman Kelly
17 June 2021
Comment from ca.trustpilot.com
Bet 365 closed my account as they only like punters that lose so I guess the fun stopped for them Terrible Bookmaker only use them if you want to lose money as I am sure if you win your account will be closed also
Steven Otter
17 June 2021
Comment from ca.trustpilot.com
I had under 25.5 free kicks in the belgium v Denmark games and there was only 22 in total, yet they classed it as a loss. I got in touch with them and they said there was actually (home)18-9 (away).. I told them every other sport app said there was 22in total and that another bet I had, had under 26.5, so they should void that aswel. They didn't have an answer and only offered an apology and said they would give me my stake back... Complete scammers and happy to take your money, yet won't correct their mistakes.
Matt Parker
17 June 2021
Comment from ca.trustpilot.com
DO NOT USE Like a lot of other reviews I would give it zero stars. Twice in the last few weeks the "my bets" option has disappeared meaning I am unable to cash out. On both occasions it was part way through an accumulator that it looked like I would win. I have never known this to disappear when one of my bets is looking like losing. Judging by the amount of people ahead of me in the live chat queue I am guessing I am not the only one.
Jacob Vincent
16 June 2021
Comment from ca.trustpilot.com
Bet365 was a decent company until late last month and it showed me what a scam company they are. Disabled my account with over $11000 in it for no reason and support couldn't help after days of no reply. I contacted Bestresolute.com and they helped me out and were able to get back my money from them. You can try them on Bestresolute.com if you face similar problems or need any assistance with getting back your money from scam related transactions on any platform
Aleksandr Trevillian
15 June 2021
Comment from ca.trustpilot.com
Disgusting betting company. Gave a free bet in the morning which i used on a ITV race. Later in the day I won a £50 ITV offer on another race and went to place my next £50 bet on the next ITV race (like i had to under the terms) only to find this next ITV race was also the race my free bet I placed earlier was on. Anyway as expected I lose my second bet (which should be refunded on the ITV race) expecting the promised £50 refund only to find they refunded me the £5 from my free bet instead!! Even though that bet was placed this morning before i even won the refund and also no Bookie ever refunds stakes on free bets, they used this as a simple oportunity to avoid redunding my £50 - Utterly shamless money grabbers bending rules to there own desire - steer well clear
Carl Smith
15 June 2021
Comment from ca.trustpilot.com
Absolute shambles and should be ashamed of how they treat customers, I put two bets on yesterday and on both bets no cash out was available, I spoke to customer services and asked would there be any compensation for this and the answer I got was no, cash out was correctly unavailable, this is awful customer service and considering the amount of money I’ve bet with them and there not willing to do anything is a joke! Quick enough to take the money when something goes wrong but not willing to compensate in any way shape or form!
ken lo
02 July 2021
Comment from ca.trustpilot.com
Ridiculous, cheating, disappointed, can’t trust this web anymore. Couldn’t see my bet for couple hour. Really recommend everyone don’t use this shxx. Money eater. After tonight, I will not use this app forever.
Ridiculous, cheating, disappointed, can’t trust this web anymore. Couldn’t see my bet for couple hour. Really recommend everyone don’t use this shxx. Money eater. After tonight, I will not use this app forever.