Bet365 Review

Be careful. System had errors meaning you lose your cash out option. They don't understand when you sell a product but you lose options of that product its there fault. Meaning they benefit from the errors. I have been offered a solution which.only benefits their pocket

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If i could give them no stars i would.

Their cash out option crashed yet again, instead of giving us our bet money back because a fundamental part of your bet is unavailable to use, they hide behind terms and conditions and refuse to refund you.

A disgraceful way to treat customers, unfortunately it's rather unsurprising. The betting industry really need to address companies such as this, who show no morals whatsoever and treat their customers with utter contempt.

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I was skeptical to join Bet365 after reading many reviews… However, I am yet to really encounter any issues with them. The odds are far better than the NZ TAB, and I’ve always received my cash outs, nothing drastic… Usually in the 3 figures.

Yes sometimes there are glitches… ie you can’t see current bets or the cash out option is ‘suspended’ but this is generally because the match is near the end.. (in my case personally).

Customer service team can be hard to contact and waiting times can vary but overall my experience has been fine and i will continue to do my punting through them!

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Typical fixed website. Not just me but a friend experienced the same. It pays you out at first then no matter what you do you lose lose lose. Dog racing 6 dogs I bet on 5 and the only one I didn’t bet on came in on more than one occasions. If I did odds then evens came in if I did evens odds would come in it’s just too noticeable and they say it’s fair?????
My friend won £150 first time and then the same he can’t get nothing it’s not the first time I’ve noticed this pattern. My advice is if your new and you win cash out and do not play on this site again or you will definitely lose your winnings over time.

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After a weekend of enjoying winning on Djokovic and various european football teams i thought i'd end my weekend gambling spree on Holland and Brazil to win – they did – after a few beers i put all my winnings into Brazil to score a 3rd vs Venezuela.
Coincidently after placing my 'last' I was unable to view current bets or cash out bets.

On this occassion I won – but given i was monitoring the match with the intention to recoup some of my investment via cash out option if needed – I'm somewhat distressed to have fallen foul of the gimmick they call cash out which can apparrently be turned on or off on a whim or by failure of their website.

My opinion is if they fail to provide the service of cash out (if supported at time of taking the bet) then the bet should be returned.

You're effectively betting on the stability of a dubious platform.

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They disabled the cash out option when I was winning. It is clearly a method to prevent us from cashing out, stealing our money!! SCASM!

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They crash the app on purpose so you can’t cash out our view your bets , very poor customer service stay way from this scammers .

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The only good thing about this company is that they stream the sports events. Not the greatest user experience.

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Absolutely terrible spent over £200 on rollers and won nothing hahahaha karma that’s all say steal from everyone dirty low life’s everyone stay well away

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Very suspect games , i noticed a pattern as I play low stakes deposit of £5 a day for the last 3 months each deposit has gave me gameplay of around 6 minutes sometimes less it’s just been repeat after repeat they provide zero entertainment unless u like to watch dead spins or penny wins, numerous times I would redeposit as my money went so fast just to see the exact same happen over and over, I won once when I first started playing and never win again I am down £350 on 10p bets, base game biggest wins rarely over 2x your bet or if u do got a bonus your lucky to get 5x your bet back,

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Bet365 was a decent company until late last month and it showed me what a scam company they are. Disabled my account with over $15000 in it for no reason and support couldn't help after days of no reply. I contacted Bestresolute.com and they helped me out and were able to get back my money from them. You can try them on Bestresolute.com if you face similar problems or need any assistance with getting back your money from scam related transactions on any platform

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100% scam!!!! These criminals had no problem taking money from my credit card but refuse to pay me the money I won on a golf bet. Please do not give these scam artists money. If you win a bet, THEY WILL NOT PAY YOU!!!!!! Bet 365 is a scam

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Constant contact issues, crashing, wiping placed bets for no reason, causing loses on wins I should of had. Loading times are horrendous. It's a joke really. Only a few days ago I lost out on 400/1 bet that I should of won because of Bet365's platform. I placed a bet on green in the spread bet roulette, the bet was placed and the wheel was spinning, then it crashed and sent me back to the lobby, when I logged back into the spread bet room green had landed but my bet had been wiped. Absolutely fuming as it's not the first time something like this has happened. I just feel like they're cheating people seems very convenient to me that something goes wrong when I'm set to win a substantial amount. No, offer of compensation. The thing is how on earth do you prove that you placed a winning bet if the platform is constantly having issues. Disgusting!

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Totally can't understand, how people can bet here scam site

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Scam scam scam Do not give these scamers your money!!!! I won $1000 on a golf bet and they refuse to pay. I fought and fought. Absolute criminals

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Do not bet thru these scammers…. They didint have a problem taking our money for a bet… But they WILL NOT pay us our $1000 that we won! Scammers!!!

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Poor poor experience.
Bet365 app was showing wrong information so I enquired to find out what happened and I got a response "the bet365 app information is only a guide and I need to make sure the information is true before I make my bets"
Also, the cash out option occasionally disabled (sometimes the whole game is suspended for cash out) and I queried why. Here again, the bet365 stated that cashout is not granted for the customers but only available when they can provide.

While I was enquiring about those tehnical issues, they put restriction on my account and the responsible gambling team contacted me instead of the technical team.
Bet365 told me that they will contact me at certain time but it has already been that I havent got their phone call.
I tried to contact them twice for the delayed response but they failed to contact me at agreed times twice already. I feel bet365 is avoiding to call me.
Poor poor customer service especially when the money is involved.

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Dear friends!
These companies are not good and trusted companies! Their only thought is to get the money in your pocket, especially after Covid! They've made some wins to you maybe before, just to get used to it, but whoever I've talked to in the last 6-9 months they loses and continues to lose.

They even close your account one morning after losing days, under the so-called responsible gaming, but meanwhile, they put the money in their pockets!

RTP rates are lies, the only way to win in their games is bonus or free spins, there is very little chance of it coming, in short, you can't win at all! For example, there are 1000-2000 spin losers here! Imagine playing with 0.20 or 1! So what will you gain in the end? Zero! To be clear, you will not find the RTP rate on these sites passing by what is stated, but if you ask, we express it with millions of spins, we compile RTP! So don't play here, win before you lose and don't become a member, unsubscribe asap!

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Have suspended my account out of the blue for no reason and are saying they can’t reverse it or give me an explanation. Absolute joke!

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Bet365 is a very bad company. I don't understand how they can close my account without valid reason. I asked them for the reason for closing my account and they cant give any reason. Such a bad company.

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Trash bin website, favorite option removed, almost all markets that are not in main bookies removed… betting menu, etc. is garbage…

And to finish this wonderful painting, they can limit your account (close it) without any explonation and even if you lost money !!!!! (yes yes!)

It used to be a good bookie 5-10 years ago, nowadays its total hell for losers, stay away…

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STAY AWAY. Fraudulent company they will take your money and say senior management is looking into it its been six month I been waiting for 3000.

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I will suggest you to stay away from bet365. They are unsafe and more likely leaking your personal data.
After closing my account I have urgent them to delete all my personal data from their database.
Richard Grice Customer Service Deputy Manager have replied to me as follow:
We note your request to delete your data in accordance with your right under the GDPR. To confirm, the right to erasure is not an absolute right as it is modified and constrained by Article 17.3 of the GDPR, in this case specifically Article 17.3.b (“compliance with a legal obligation”). bet365 is primarily regulated by the British Gambling Commission in respect of its gambling operations with its customers in Great Britain. The Gambling Commission has issued guidance to all operators stating that based on its experience, all operators "should ensure that data which relates in any way to regulatory compliance should be available for a minimum period of five years after the end of a relationship with a customer.”

The above is completely wrong. They do not have right to keep personal data if you close your account. They can retain the data only if your account is on investigation of crime but not when you closed your account. I will take legal actions against Richard Grice and bet365 as it is my right to be forgotten under GDPR article 17.
Do not be scared if they refuse to delete your data as it is your right and you can take legal actions. You can report them to Gambling Commission and the Information Commissioner’s Office of their breach of your privacy.

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One of the worst betting sites/apps I’ve used. Customer service are a joke. They make claiming your joining offers, very tricky. Never mind paying your Director hundreds of millions, invest in your staff and a decent app.

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I deposited 400 dollars and the money disappeared because they had technical problems. The staff told me it was my problem 😒

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I was a customer for many years and I have just left. Customer service was shocking after a a lot of technical issues. Really disappointed… I would avoid!

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The last few days at major Football and Tennis bets my "cash out" and all open bets dissappeared. Taking this into account and the fact I had a random message a few weeks ago saying I will be restricted from getting any bonuses in the future after doing nothing wrong, i'm out. I'd advise anyone to stay away from here, live chat is no help, was in queue for almost 2 hours this morning and was basically told to get lost. Worst experience ever.

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terrible company my bets disappeared after the brentford play off final an when i tried to contact customer support all lines of communication were down an no way of collecting a cash out on a double before the next game started, funny how about 10 mins after the champions league final the site an my account was fine to use! thieves the whole company awaiting an email which probably wont come to explain what happened! i wont hold my breath cheats!

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Ive been betting with 365 fo years but its time to stop. My bets were not viewable and have no option of cashing out once I placed them. They did this as soon as chelsea scored most likely to prevent mass cashouts. Next i was playin the bet365 poker and i was in a game with a player named Lurkin26. I lost the table and watched the table. Lurkin was still playing the other guy wo i joined a new game. And lurkin26 pops in again. Eatch out they use bots that automatically win in the poker. The casino games r all rigged and now anybody who profits on sports bets is getting screwed over

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Worst account, closed account due to "managerial decision" out of nowhere, without possibility of receiving an explanation. Stay clear

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Bet365 boss earns £469m in a single year —- you would think they could run a functioning gambling site twice during final's the my bet section disappears one being tonight the UEFA final, you earn a lot from me but ive just deleted my account shambles

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Remove the cash out option during big games! Joke of a company! Thieves out for profiting

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Why do they offer a welcome offer but don't want you to take it? My account was instantly restricted. I couldnt place a bet over £8 so I withdrew my money…what a waste of time

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if you're a profitable punter expect your account to be heavily restricted soon enough

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They are always suspend the game til its lost . What a pathetic way to earn money . Just remove the csshout button if you dogs works like this

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Worst company around avoid, opened an account won a few bets then they decide after a management review to close my account, basically they closed it because I was winning, absolute scammers

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You will lose with this site. Don't waste your time. Try automated investments like (btcint.org)!

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Froud site I betting 12500 but no bonus before installing they offer upto 4000 bonus cheeted me don't installed this app

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All betting sites want your money that’s their purpose don’t make it easy for them.Casino games and the like are the road to ruin you’ll not win in the long run..365 is a good app with quick payouts ..

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bet 365 Steealing mony from my account.
No one is answering on my calls or emails from support.
THE COMPANY (BET 365 ) STOLE 100 E from my account. The send email that they will start stiling the money. And took 5% every 28 day.
Please anyone if you have same isses, contact me vanja.radovanovic25 my gmail so we can make a group accusation.

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Bet365 randomly closed my account after a 'management review' without any notice. I had been betting with them for years – never had any issues – and today my account was permanently closed.

It's a joke – very, very poor. No explanation given to me when I spoke to customer service. No apology, nothing.

Awful company.

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THEY ARE SCAMMERS, I MADE AN ACCOUNT AND TOPPED IT UP AND THREN THEY JUST CLOSED MY ACCOUNT. I HAD BONUSES LEFT ALSO AND EVERYTHING IS GONE. DO NOT PLAY ON THIS WEBSITE OR GIVE ANY INFORMATION!!!!

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They will make mistakes on multiple occasions about a winning/losing bet, but they will not provide any solution meanwhile for the inconvenience. Example: they take your money on a winning bet, you let them know, you provide a screenshot of live streaming on their site, they say they will check and "please wait for our sports department to get back to you". Meanwhile, if you were planning to play, jsut charge more money to their site?

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put a deposit limit on my account so i can't deposit anymore. thing is i just created the account and have not deposited any money into it yet but i have to wait a month to deposit now. and customer service won't help you either. stay away, if you have difficulties using this platform, the company won't help you.

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Freakiin scammers always giving false information on the livr odds on esports, disgusting way to took money

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After giving bet365 5 stars I am now taking it back. They have put my withdrawals on hold for almost 6 days. They don't have a number which works because of the pandemic apparently. So you have to speak to them on live chat and the live chat team will try to start a new problem for you instead of solving it out. It's such a shame such a huge company cannot process your withdrawals in time. They cannot comfort you whilst your waiting in stress. You cannot speak to the team which is dealing with your withdrawals. It's just a great mess. I wish I never signed up with them and trusted them with my money. It's very ridiculous! Before you start gambling make sure the customer service of that company is good and helping you out. Before you end up being left with no clue of why and what's going on. They can make up any excuse right now.

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I saw the Review of the same names winning the bigger prizes in the free bingo games I never really paid attention to it but I thought I would next time I'm playing & the first game played YAYACE won in that game & and on the 5.00 a line free game FloatingApple won a prize, they was 442 players at the time, I'm shocked I took that review with a pinch of salt but the names that reviewer listed really do win daily and seems when it's bigger money in the free games something clearly is fixed here and needs investigated the odds of these names winning daily when it seems to be the bigger prize money is basically impossible the odds of there ticket winning when there is 1000's in play are extremely low.

This site needs investigated I won't be playing on here anymore there is clearly manipulation in there software and yes I strongly ask anyone playing to check it out for your eyes, them names actually do win daily especially on the bigger prize money.

440 players each with 90 tickets yet these names out the 1000's of tickets in play seem to win yeah clearly software manipulation in play here.

FloatingApple has won 3 games so far, also another name RoseyRosebud that was another name listed won so 3 of the names have come out already.

I'm going to be bringing this to Bet365 attention as that user claims over the weeks there is a list of names that indeed win daily and they have noticed it for a few weeks, Today alone I paid attention and so far 3 of These names have indeed come out so far I will be reporting this it's more then player luck.

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I registered on the website, made a deposit and they blocked me immediately without any reason. I didn`t even start to play. Customer support was not helpful even a bit. I DO NOT recommend bet365.

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