Bet365 PLAYER REVIEWS(2646)
Giorgio Romano
01 August 2020
Comment from ca.trustpilot.com
Betting is betting but the snooker match today the camera man has severe annoying issue with breathing, makes a repulsive sound. This is that loud it causes distraction on watching.
shaun carney
01 August 2020
Comment from ca.trustpilot.com
Very unfair playing black jack . 26 hands dealer had 21 , out of a total of 40 hands no way it's not fixed ..deleted app never again RIP off
Mike Hicks
31 July 2020
Comment from ca.trustpilot.com
avoid at all costs. The customer services here is terrible and you most definitely will not be a priority in any way.
M Joyce
31 July 2020
Comment from ca.trustpilot.com
Avoid using the site! Worst company for customer service, you get ignored and the staff purposely are unhelpful. Restricted my account after giving feedback on a game. Poor customer service and the games are fixed. Customers do not matter to them and have no managers who understand the mea6of customer service, said they called me to sort out issues they never did and when I called the call lasted 25 minutes with useless woman putting me on hold for most the call not resolving anything. Would give them no stars if I could.
David W
31 July 2020
Comment from ca.trustpilot.com
Absolutely brutal business to deal with. My account was fraudulently used and I was taken for Thousands of dollars during the Covid Crisis. Bet365 refuses to even discuss with me the details surrounding the fraudulent activity. So disheartening to deal with a company that couldn’t care less about their customers. Zero compassion for me as my account was hacked. Please do yourself a favour and look to one of the other Gambling businesses to deal with as this company treats you like less than account number. Terrible to think there’s businesses like this out there.
Josh Harris
31 July 2020
Comment from ca.trustpilot.com
Worst gambling site ever. All it wants to do is take your money. Stay away no enjoyment whatsoever.
Joe
31 July 2020
Comment from ca.trustpilot.com
Almost impossible to believe the online games are honest. On blackjack have witnessed dealer hit blackjack SIX times consecutively and got 20+ hands hitting on 15+ but not going bust one. Whereas hitting on 12 as the player has (I'd estimate) a 90% chance of hitting 10.
Paul gellatly
30 July 2020
Comment from ca.trustpilot.com
Avoid!! Online games in particular card games are as fixed as hell! On slight chance you win few hands and show tiny profit the next time they will take 5 fold back it’s appalling knowing your sitting with 20 and guaranteed to lose! Shameful
GREAT DAY .. not
30 July 2020
Comment from ca.trustpilot.com
Restricted my account then stated they had called me , they didn’t , withheld My funds until they stated I had spoken to them! No supervisors available so couldn’t release these funds. Awful experience I suggest to go seek a company that puts the customer first !
Steve Millar
29 July 2020
Comment from ca.trustpilot.com
My personal data was used by a 3rd party to open an account,then I am the one who has all the issues trying to sort my account. Shocking service,they don’t protect your personal data.....be aware !!! Account now closed.
Paul gellatly
29 July 2020
Comment from ca.trustpilot.com
I play blackjack and it’s as crooked as hell! Every other first hand they turn blackjack and the amount I’ve got 21 and in response they turn blackjack is a joke! Yea it happens but not as many times as on this site! Be nice occasionally to think u have a chance but you don’t here your just giving money away with no chance of a return
jackpalance1
28 July 2020
Comment from ca.trustpilot.com
Great app probably the best out there I’ve had no problems was getting loyalty free bet per week until I self excluded on their games.That was the end of all free bets -still I use them occasionally but like the rest if your a winner they’ll soon put the brakes on u...
Paul gellatly
27 July 2020
Comment from ca.trustpilot.com
As crooked as your ever get online casino games, blackjack as fixed as hell, avoid like the plague!
Swimmer
27 July 2020
Comment from ca.trustpilot.com
Avoid At All Cost! Having several large “multi’s” alive - closed my account requesting personal intimate financial status! Unbelievable. Given I am a self funded retiree...not interested in parting with intimate personal financial data to a betting agent, Will be spreading the negative word globally & they will get unparalleled media coverage if they DO NOT PAYOUT on my open alive bets!
S.K.
27 July 2020
Comment from ca.trustpilot.com
Fine until you're a winning customer. Typical bookie.
Niketa Basson
26 July 2020
Comment from ca.trustpilot.com
AVOID BET365 AT YOUR PERIL. THEY ARE SO QUICK TO TAKE THEIR CUSTOMERS MONIES,BUT DON'T PAY OUT UNTIL OVER AN HOUR OR UNTIL YOU COMPLAIN.NO CUSTOMER FRIENDLY SERVICE. CHAT SERVICE IS JUST LIKE TALKING TO A ROBOT,VERY REPETITIVE.AVOID THIS BET365.THERE ARE SO MANY MORE CUSTOMER FRIENDLY ONLINE BOOKMAKERS.AVOID BET365 !!!
Paul gellatly
26 July 2020
Comment from ca.trustpilot.com
Avoid online casino like plague it’s as crooked as your ever see! No matter what you get the best you hope is a drawn hand in blackjack, I’m surprised it hasn’t been looked into as leaves very bitter taste knowing your being mugged
steven
25 July 2020
Comment from ca.trustpilot.com
I am no longer A bet365 customer. I have lost trust in 365. 365 have done nothing to help me. bets are incorrect. Isnt that fraud? it is very misleading and manipulative of your company.
Alex Ivanov
25 July 2020
Comment from ca.trustpilot.com
Honestly I don't really know why the rating of bet365 is so bad here. The site is very solid, the customer support is great too, and their mobile app is probably the best one I've seen so far.
aar-brushed Painting and Decorating
25 July 2020
Comment from ca.trustpilot.com
Please do not play these games they are a rip off...I wouldn’t even give 1 star absolute robbers worse than people that do fraud! I’ve been playing on here for 2 years got myself in debt and how they say fair play yeah right I’ve got videos of play from you sites and they will now be posted to avoid people playing and making you billionaires while us have to suffer your fraud! It would never ever happen in real life your computer just likes to give the dealer 10’s, aces and 21! Avoid it like the plague please you will never ever win big ever
Mel
23 July 2020
Comment from ca.trustpilot.com
Bonus rounds take thousands of spins something seriously fishy on this site defo low RTP btg games bonanza and wwtmba no bonus in over 25 deposits Gamstop for me
Mr. Fantastic
23 July 2020
Comment from ca.trustpilot.com
if i could i wouldnt even give this peace of crap of a site even a half star this website and the customer service agents working with it are the worst ever imagine somoene waiting for account activation for more than 2 months and providing all kind of statements and in the end they desapoint you i dont recommand this website due to the poor cooperation of the staff and the hard and long account verifecation even though you provide the right papers
Michael Barton
23 July 2020
Comment from ca.trustpilot.com
I’ve stupidly spent £300 on a slot game called diamond mine, I’ve played this game a lot on other sites. I must say the game plays a lot better on other sites. They say when the fun stops, stop! And that’s exactly what I’m going to do. £300 and not one feature. That’s not fun at all and I thought they wanted to promote fun lol. This is what you play for, and it just takes your money. I must say it isn’t fun when this site just teases you into thinking it wants to pay out and does nothing. Entirely up to you if you want to play with bet 365, but I can assure you that you’ll be making a big mistake. Worst site I’ve played on. All the sites are bad, I’ve played them enough, but this one is 100% the worst!! Good luck
TrustyPunter99
23 July 2020
Comment from ca.trustpilot.com
365 is pretty decent overall. Good odds, decent limits (if ur not a winning bettor) and wide coverage. However their practices can be quite scummy from time to time, talking about voiding, fixing odds and pain in the ass customer liveservice. Deposits / withdrawals are fine and verification as well - Decent.
Karl Dean
23 July 2020
Comment from ca.trustpilot.com
Scum, if your company provides anything to these scumbags make sure you put them last. Nobody will care.
Tracy walpole
23 July 2020
Comment from ca.trustpilot.com
I made a withdrawal by bank wire 16 days ago according to bet365 the bank details had an incorrect digit in account number (I have used this account to deposit funds) worst customer service ever robots reading from a script the last 13 days all I've had out of live chat and customer service is (we appreciate your frustration we will email you when funds are returned back to bet365) I have never had any problems with any other casino sites with banking or withdrawals I've only got bet365 word that my details were wrong stay well clear from this site if you expect any kind of customer service they couldn't give a toss. I had to contact Resolver.com to act as a third party to receive an email to acknowledge there was a problem
DAVID WILSON
22 July 2020
Comment from ca.trustpilot.com
The worst site ive been on for fruit machines played book of horus lost £82 at 40p per spin never got bonus played fishing frenzy eventually got the bonus after £34 didn’t even get a win on the bonus ive never seen that with a bonus in my life then tryed eye of horus lost £67 at 50p a spin again no bonus just terrible for slots trust me STAY CLEAR
Fred Boyd
20 July 2020
Comment from ca.trustpilot.com
The poker site is full of bastred bots I have phone bet365 for the past 6 months and they just do nothing about it these people r winning every day for the last 6 months stay well clear of this poker site u can't have a fair game cheating bastreds
Takeshi Rikimaru
20 July 2020
Comment from ca.trustpilot.com
Worst app I've ever used in my life. Real customer with real review. Letting you know DO NOT PUT YOUR MONEY IN THIS TERRIBLE APP It will not let you withdraw and will endlessly ask for age verification over and over again. Never giving you access to your account again. Do NOT DOWNLOAD
Andrew Bates
18 July 2020
Comment from ca.trustpilot.com
Compared with Ladbrokes 365 have comparable better odds one of the most important facts..... now LUMP ON !!!!!!
David
17 July 2020
Comment from ca.trustpilot.com
I've just started to bet on football and I chose this bookmaker. It was a big mistake!!! I can't use my promo code because it was "invalid"... I got it one day ago!!! Okay, I tried to make my first deposit but it was declined)) Thanks for this experience ahah But I put 2 stars because it happens)
Kevin Hensley
17 July 2020
Comment from ca.trustpilot.com
This betting website has very low limits on bets.
Mr Amey
17 July 2020
Comment from ca.trustpilot.com
They are basically robbing C#*TS they have the worse customer service I have ever experienced. They say all there games are regulated, which is a load of rubbish, there is no loyalty in anyway, and if you complain they just put blocks on your account. Why the gaming commission allows all this I don’t know. There are much better sites to play at, avoid Bet356 at all costs.
Giorgio Romano
16 July 2020
Comment from ca.trustpilot.com
Account holder with bet365 for over a year. They stole a penny from me and they won’t give me it back. The help service is no good full of bots that repeat sentences.
FPS9908
16 July 2020
Comment from ca.trustpilot.com
These guys are scum, the whole gambling industry is. I don't understand why these people are allowed to get away with business practices that would not be put up with anywhere else. My account was temporarily restricted and then, upon presenting proof of my source of funding (I'm not even sure why they were asking for it at the time), I was questioned further and then indefinitely locked out of said account. If you wanna place £50 on someone to win the game or the race, simple stuff like that, you'll be fine, I'd had that account with them for 10 years or so with no trouble. But get yourself a system and start using the place to actually make some money and you'll be kicked off within days. It's about time the gambling industry was properly governed by unbiased, 3rd parties. Having had extensive experience with the poker side of it and now some proper experience with betting I know for certain that they are a law unto themselves, they can do what they want and they get away with it. The house really does always win, even when you win!
Andrew Mainly
16 July 2020
Comment from ca.trustpilot.com
Worst site to bet on yes it all looks good but if u want to lose all the time with no pay outs go ahead ive not been on this site for a while as its fixed ive gave up gamberling for over 1 year i put a review on then but it was delted ao im putting one on again if your going to gamble go with someone who lays out one i ust to go on was virgin bet u lost but u also won bet 365 💩💩💩💩💩💩💩
Terry Dinh
16 July 2020
Comment from ca.trustpilot.com
It's a headache trying to place a live bet with them, the staffs attitude was totally awful. On top of that, I have been with them for years, but there are little to no customer loyalty. Bye Bet365 and never again.
Millie Johnston
15 July 2020
Comment from ca.trustpilot.com
I had been with this site for years. The casino/games are absolutely awful, spent thousands over the years, most I've cashed out is about 80. The bonuses have always been shocking, I've deposited 400 in one week before and only received a £5 bonus, my sister deposited £5 and received 10. The bonuses happen once in a blue moon aswell. But the reason I've closed my account is because I've been 5 months without having any bonus at all, I went on live chat to see why and the customer advisor was awful, she was rude, blunt and very slow at responding. I asked why I wasnt receiving bonuses anymore and she said because I closed the gaming section of my account I am no longer eligible for loyalty bonuses... this is after I've deposited around £50 every day for the past 5 months. They also took it upon themselves to limit my account. All because I wasnt enjoying their gaming section and closed it. I then asked her to send me the transcript of the chat as I thought her service was appaling, she said I needed to close chat. I've done that, waited, and she still hasnt sent me it.
cenzo forcellino
13 July 2020
Comment from ca.trustpilot.com
Bet 365 have no customer loyality whatsoever i have been a member for years but they treat you abysmally. Handing out free derisory £5 loyalty bets as they see fit. Sky bet offer a free £5 weekly bet just for spending £25 . I placed my last bet with 365 yesterday and wont return.
YP
13 July 2020
Comment from ca.trustpilot.com
When you lose money then they pamper you. When you start winning more often, then they will use all kinds of excuses to limit your account and finally close your account. Even MGA and GC do not provide you with help if you are from certain juridictions. I really hope bet365 has its license suspended.
Kevin Copeland
13 July 2020
Comment from ca.trustpilot.com
Ask for a manager and they will delete your account. Classy
justin rizzi
09 July 2020
Comment from ca.trustpilot.com
Well it’s been a while since I wrote a review. I thot it would be a good time to remind people just how bad bet365 is. I hear the bad reviews and I’m not surprised. I totally understand people getting frustrated with the blackjack on bet365 I remember playing blackjack and it really was a joke. It shouldn’t be called blackjack. It should be called “ fraudjack”. I remember I tried it for about 8 9 hands and it’s almost impossible to win. I remember I finally got 20 which let me remind u is hard enuf to get Only to find the dealer from 5 gets 21. After that nonsense I didn’t bother playing. The way the cards come out for the dealer is like almost mathematically impossible I wish I was only complaining about blackjack or I’d still be with bet365. I had problems with the management after I complained many times Then instead of apologizing they put my account on hold. They can close my account cause i don’t deal with criminals anyways. I’ve been to so many casinos in Canada and thru all my years I’ve never witnessed so much fraud. Let me remind u people I once waited days to get a bonus. People get frustrated waiting an hour. Imagine days playing on and off for hours. That my friends is beyond fraud. At least try and hide it. I guess these guys take advantage of customers cause people love there website They do have the best site for easy betting but it doesn’t make up for the lack of customer service, management and disgusting payout slots I’ve been bored most days hibernating staying safe so I check reviews daily on here to see if anyone had the problems I had I’m glad u guys are coming forward. It’s really the only way to expose these criminals. I decided to just let god be the judge They’ll be in for quite a surprise on judgment day which is my belief that’s not far away as this pandemic is a sign of those times. I wish u all well but I’d advise u to try sports 888 or bodog. There great places to bet. They actually give u decent bonuses to play I gave bet365 so many thousands and 90 percent of the time they give u a 5 dollar free bet Yes 5 dollars. Hard to believe but that’s what u get when dealing with the greediest type of criminals I quite betting in general cause after my experience with bet365 I don’t want anything to do with any scammers. Take care guys. Peace ✌️
Mike
09 July 2020
Comment from ca.trustpilot.com
Great site and fast payout, perfect
Leah
08 July 2020
Comment from ca.trustpilot.com
Brilliant great wins, fast pay out not much more to say. No1
Giorgio Romano
05 July 2020
Comment from ca.trustpilot.com
Had ongoing problem with viewing my bets where as I have to rely on other sources to get information. I only know if I win a bet the results. Customer service full team of robot that always repeatedly say same sentence. “I’ll transfer you to this department to solve” never once have I witnessed a problem solved.
gillian
04 July 2020
Comment from ca.trustpilot.com
Thieving BxxxxxxS... Opened account to place bet on Irish lottery 3 days ago and my account with my deposit has been restricted... why are they allowed to do this... its bloody theft... have I won and they have kept the money...i don't know cause I can't get into account... im taking this one all the way... yous have messed with the wrong lady here ...
Paul Gellatly
03 July 2020
Comment from ca.trustpilot.com
Don’t waste a penny! The card games online are as rigged as hell! No matter what you get your lose, usual farce will let you win first couple hands then your lose no matter what you get for next 10 hands, embarrassing to be honest and rigged to beat you no matter what! I can take win and lose but not when do obviously set to see you never win a bean. Good sports website but the worst online going as reviews show from so many saying the same
Billy Beans
03 July 2020
Comment from ca.trustpilot.com
Bet365 is fantastic I have never had an issue with their website it’s always been all bets placed if they win they pay out no problem and withdrawals always in my account within get the hour like clockwork probly my most favourite site to gamble on as they pay out if your team takes a 2 goal lead
Paul Gellatly
02 July 2020
Comment from ca.trustpilot.com
Don’t waste a penny on card games such as blackjack, rigged as hell! House just turns 20/21 every hand and only bad hand you will see on house side is when you bust and then you will continuously see they only had 13/14! Fixed as hell and shameful from such a business !
SCOTTY
01 August 2020
Comment from ca.trustpilot.com
CROOKS CROOKS WORSE ONLINE SPORTS AROUND THESE ARE CROOKS BANNED FROM PLAYING AFTER A BIG WIN YOU BUNCH OF TOSSERS LIVE HELP ARE RUDE AND RACIST ALSO
CROOKS
CROOKS
WORSE ONLINE SPORTS AROUND THESE ARE CROOKS BANNED FROM PLAYING AFTER A BIG WIN
YOU BUNCH OF TOSSERS
LIVE HELP ARE RUDE AND RACIST ALSO