Bet365 PLAYER REVIEWS(2643)
Jonathan Simpson
28 February 2020
Comment from ca.trustpilot.com
I placed a bet 7 fold. Won 1 match. 2nd match started at 7pm 28th Friday so I checked at 10 past 7 to see if it was on Google said it was postponed. The rest was 7.45 pm and 8.00pm. I contacted the support about the issue of the cash out. Thomas D said the Liverpool u23 v Blackburn u23 had gone ahead. My question if so why did I not have a cash out option
Elica
28 February 2020
Comment from ca.trustpilot.com
BET365 is a scam, I switched to ladbrox and everything is fine. there are bonuses and a quick withdrawal of money
Rightcars Eugene Vulakh
25 February 2020
Comment from ca.trustpilot.com
I'm trying to get withdrawal for 4 month now .still nothing . Asked for proof of payment. They giving lame excuses they will track payment then must contact my bank . ?????
Gethin
22 February 2020
Comment from ca.trustpilot.com
I made a deposit using a bonus voucher which was supposed to match my deposit. I used my entire deposit and after 4 months and various emails to them (none have been replied to) I still have not received my bonus deposit.
Michael Young
21 February 2020
Comment from ca.trustpilot.com
My account was put on hold sept 2019. I found it hard to find out why and was told to say a best time for them to ring me, they hardly tried and I went travelling/working around the world for 5mths. Now I’m back I have spoken to 365 and they are pressuring me to take a 6mth self exclusion. I bet like £50-£100 per week. The thing is that I have an open 4 team ac bet which is looking really good. £22k return and at the moment it’s £370 cash out, but because my ac is on hold I can’t cash out, if I take the 6mth exclusion I still won’t be able to cash out. I think the whole thing is very dodgy. Any info would be great thanks
Jonathan Shaw
20 February 2020
Comment from ca.trustpilot.com
After bailing one of my son’s out from the betting industry, and myself being in the Care industry and looking after children who’s family have fell into Austerity, and subsequently the children being placed in our care, I think all online betting companies need to be abolished. It’s alright Making a fortune and I totally praise people who are capitalist’s, but at what cost to the area you operate in?? All I seem to hear from reading family reports on family life is Red32 or yourselves Bet365, where people on the breadline who chance a gamble in the hope of making more money to feed their families. It’s too easy, and yes it’s down to peoples choice to gamble, but people were put off when they have got to go out to the betting shop. But now online gambling is damaging, and you cannot see this. You need more control and governance over who is betting. And even Income and expenditure is not enough. Credit checks should be made compulsory in the betting and gambling industry. I have worked in the fostering industry for a number of years, and the betting industry has destroyed the local economy in Stoke, yes you employ significant people but at what cost ??? One parent showed me how easy it is the bet with yourselves, ....to easy. People get frightened over money and try anything to make money to feed and clothe family’s, but then get more money lost. The Bible speaks of greed, but do not make others be sacrificed at your expense! This is not a targeted “dig” , but you need to look at what’s right and wrong. Thank you.
Arti Vedat
20 February 2020
Comment from ca.trustpilot.com
The worst company every, withdrawal is taking ages. Dont use this website for gambing. Rubbish!!!!
Richard Thompson
19 February 2020
Comment from ca.trustpilot.com
Closed my account yesterday after over a decade. Not for the first time had money that I had tried to withdraw taken back from me with Bet365 quoting their T&C's which are totally biased in their favour. Not stopping betting far from it just going to do it now with proper Bookmakers with proper Bookmakers ethics and integrity not a bunch of number crunchers.
Ronald England
18 February 2020
Comment from ca.trustpilot.com
Bet 365 will only let me bet. 40 can they do this when I ask why they won't give me any reason
Daniel Whitehall
18 February 2020
Comment from ca.trustpilot.com
I won £1,400 last year placed bet on 6 football matches and I've managed to withdraw £1,200 without any problems. The money arrived in my bank account after 3 days. After that it was like they've started to keep an eye on me and my account. The next day I've placed a £10 bet on 8 football matches for £1,037 and 6 were already done (finished just as I needed them to) , there were 30 minutes before the next two matches start. There was a temporary cash out of £280 but I didn't cashed them out (everyone was going to wait for the bigger sum, right) cause I was waiting for the next two matches to start so I can see if the things were about to go my way. Here's the unexpected and unwanted bet365 intervention on this particular bet of mine: They closed one of the two matches (I mean no info about it and no temporary cash out anymore - everything was closed) it was like the match is postponed or something and I could've observe only the other one. I went to google and wrote down the hidden match and other websites were showing the result. It was 3:0 which means very good for me. But the 8th match wasn't going well, it was just 0:1 and it was like 64th minute of the second half. If they didn't kept one of the matches hidden and if the temporary cash out was available I was going to temporary cash out like at least £100 - £150 but it was closed on purpose. Bet365 waited for the 0:1 match to finish and they opened the 3:0 match but it was too late. I didn't get anything. Yes, I know every day's not a winning day and people can't live on betting and winning all the time that's why I forgive them. I'll tell all of you what I have read over the internet. A system applied by many people looking for a quick wealth. All those rules for limits and suspicions from bet365's side are coming because of scammers accounts who place thousands of $ or £ on already settled matches from the very bottom divisions of countries on the other side of the World! They know the result and who's going to win before the match even starts and they place like £10,000 on that expecting to win £1,000,000 just betting on one or two secured matches. That's what I've read in internet. I don't know if it's true but I've heard about advance settled matches before. Bet365 is trying to stop that and if you look suspicious you'll be suspended. I mean, you can't win every day or every 3 days or every week for a year, right? No one have that kind of luck. Some might have that luck but it's a rare thing. Best of luck all of you!
Thomas
17 February 2020
Comment from ca.trustpilot.com
good betting site but i must always waiting for my money, withdraw is long
Va
17 February 2020
Comment from ca.trustpilot.com
Discriminative company Watch the video put youtube . com /watch?v=ClUP5d5a7Ro
Anna
17 February 2020
Comment from ca.trustpilot.com
I was lured to this site by offering a bonus. Did very well on bonus money. So I made a deposit and played t he same slot. My 100.00 went in 5 minutes. Betting only one dollar. Won't be coming back anytime soon.
stuart powell
16 February 2020
Comment from ca.trustpilot.com
Played on a few sites on slots this is the worst site I have come across for rewards free stuff loyalty bonus money back on losses ECT STAY well clear.
michael Siswick
16 February 2020
Comment from ca.trustpilot.com
Stay away from this site the worst I've ever been on . It's not what it says on the can.
Patrick Whitlam
13 February 2020
Comment from ca.trustpilot.com
i have played on many poker sites but in my opinion this one is rigged and needs investigating you could have a hand more or less guarenteed to win but you know it wont win so what is the point of bothering .people warned me about this site but when i first played it seemed fair and thats not because i was winning because i wasnt it just seems to have changed for the worst.i dont know if certain players are bots or not all i want is a fair game of poker with a fair chance of winning .no more playing on bet 365 for me and i will avoid it in future
ইমাম হোসাইন জুয়েল
13 February 2020
Comment from ca.trustpilot.com
Some of the Greatest Cheater, Worst Customer Support Member are Sitting over their. You will Just keep Sending you automated Messages. Will not try to Solve the Issues you are Having. And By the time you are mad and Screaming to yourself. It takes them 5-10 Minutes to Reply to one message. Just Avoid this Site, Just Avoid it, Those Customer Support Member will not Solve your issue, create more issue for you. And You don't even have the option to report to someone else about it.
Daron Borys
13 February 2020
Comment from ca.trustpilot.com
I used Bet365 daily for the last 5 years. I liked the cashout option, but sometimes it could take 30 minutes to reflect on your account. Last night I had my $1160 bet give me a $2000 cashout option. I tapped cash out, then confirm... but it didnt reflect my account. So a waited 30 minutes like before & nothing. I called customer service & they said that my cash out option must have been removed... This was not my 1st win, so I was very upset that they would belittle me as though I dont know what I was doing. No wonder their revenue is over $2 billion...
Victoria Ivankova Smith
13 February 2020
Comment from ca.trustpilot.com
I am very happy with Bet365, I've been with them 3 years, the site design is the best in UK, I can instantly withdraw to their cash card, they answer questions quickly in chat and even operate in my home country in eastern Europe. I wish they had higher odds though.
EngAzad365
10 February 2020
Comment from ca.trustpilot.com
Very good idiea
Romuald
09 February 2020
Comment from ca.trustpilot.com
I've played a variety poker games on this site over a period of about two years. At first it appeared legit to me as my winning and losses balanced about evenly. But I at last have to admit things have been too different for too long, it's the same thing every time and the same scam I would accuse other sites of. Simply you're led deeply into a hand with strong cards, unbeatable cards, only to be beaten. It's the frequency which makes it unacceptable and suspicious. And it's an easy rig, never believe the random deal claim, why be clean when you can rig it huh? Tonight for example in a cash game I had a set of tens by the turn but at the river I'm beaten by a flush... I knew it was going to happen of course. But having reloaded and gone to a new table I didn't expect the same thing to happen again just a few moments later. (BTW, isn't it funny that when you miss your turn so many of your automatically folded hands would have been winners huh? At this very moment, a pair of fives but If I'd played them I'm damn sure they'd have lost! ;-) And again! Two unplayable pairs! I better get back to it while the possible winning streak remains... but it wont will it). It's not that these things don't happen in live poker, I often walk away from a casino fuming about some guy calling my aces say with something like 7,3 and winning but the frequency and coincidence is not believable anymore. All the sites I've played on are similar but 365 appears the worst... and I haven't won a straight race for months. It feels like a marker doesn't it. I've had problems with other famous sites which were more easily proven. At one we had long discussions about other players hands appearing visible at my table - eventually I took a screen shot of an incredible pair of 2's both spades! I was given a feasible explanation but lost trust, you might know the site from it's number of eights. On another very well known Star site, the hand I and my witness (girlfriend) saw as completely red, giving a flush, lost. Hand history put a black card in there. No amount of argument worked. My advice is, don't give any money to bet 365, you're simply lining the owners pockets, not yours. A little update - while writing this review I was playing a little tournament and receiving a stream of winning hands at a ridiculous rate but then - of course one too many, I went out holding a straight, ace to five, beaten on the river by someone (a bot?) holding Ace five. Turn and river were both fives. No surprises there then. Goodbye Bet 365.
Pierre Tillman
09 February 2020
Comment from ca.trustpilot.com
As soon as you win a lot of money from them you get limited. Scammers!
godno
05 February 2020
Comment from ca.trustpilot.com
Agree with other reviewers: slot returns are appalling. I don't expect to win big but most of the time you don't even win the RTP. Far better casinos out there (Coral and Netbet in particular) that offer vastly better returns than this company.
LJ Inflatables
05 February 2020
Comment from ca.trustpilot.com
So, carry on from my restricted access on BET365, they have now blocked my IP address and their 48 hr time slot has expired. When I call them, they are very robotic and say I have to await a call from their department of which they cannot give that departments name or any details,... I’m a grown adult, your reviewing my account because of A, b or c. I have requested a data subject access request under the data protection act along with file notes... Denise Coates, you really need to train your staff better and run a better company... suppose your not bothered taking home 323 million pounds of punters money in your salary alone. You should be jailed for the robbery you commit daily.
LJ Inflatables
03 February 2020
Comment from ca.trustpilot.com
STAY away from this company, lost in excess of £10,000 in last calender year. Had a few days winning streak and they have restricted my account. They asked me to call them through direct messenger, which I did to be told “the department dealing with your account will contact you within 48 hrs”.... I take it, this is the department that doesn’t like lucky winners.. I also complained a few days ago previously to this, about spending 100’s on a slot without any descent win or feature. Day light robbers.
Martin
03 February 2020
Comment from ca.trustpilot.com
I Would give 5 stars, because they were cooperative, and helpful, but i have to give 4 because they limited my account because of my winnings, but atleast I got my withdraw without problem, so its okay
Sumesh Chhabria
02 February 2020
Comment from ca.trustpilot.com
bet 365 is the most pathetic and worst website because of their advertisements.... Advertisements makes everything or every product cheap and worst !!!!!
Walter Henry
02 February 2020
Comment from ca.trustpilot.com
I would give no stars but this is not an option. The customer service is one of the worst. Couldn't access the website or app only to find out hours later this was a widespread problem. Clearly they didn't want to publicise this. Promised me customer service would ring me. Well over 24 hours later am still waiting. Yes IT issues occurs with all bookies on occasion but it is the way you communicate with customers that is key. Terrible service. Take your business elsewhere.
Elica
01 February 2020
Comment from ca.trustpilot.com
very greedy, do not give bonuses and stay better away from them
customerJan
01 February 2020
Comment from ca.trustpilot.com
Recently, l have found that bet365 have been making some mistakes regarding bets l have placed over the phone. They have reimbursed me after l had contacted them. The last time l contacted them though, left me feeling that they were NOT fair in their settlement with me. The money they have cheated me out of,is not enough to make a formal complaint to them. I will also like to warn people betting with them, to be very aware that they will make mistakes with customers, and it will be up to you to check that you have not been short changed.
amy
30 January 2020
Comment from ca.trustpilot.com
customer service is literally none existing so rude & dry
Sultan Gamer
30 January 2020
Comment from ca.trustpilot.com
This website is literally bunch of thieves and cheaters. I placed a bet for a live game and won it, they gave me the money in my account. Then I withdrawed the money into InstaDebit... after few hours I was shockes that my balance in bet365 is negative !!! When I contacted constumer service they said that I placed my betting in the wrong odds !!!! And the right odd is 1.16 instead of 7.5 and they closed the conversation in my face (ROFL)... how can the odd be 1.16 for next goal in min 89 in a soccer game ? And let's beleive they are correct, the system should suspend the bet ... instead of TAKING BACK a money from costumer amount few hours after winning !!! Please stay away ! P.S: I have all the prooves and the screenshots because I like to show my friends when I win a bet :)
ugur “ugur69” umit
24 January 2020
Comment from ca.trustpilot.com
when you win some money and withdraw they close your account with no reasons .
justin rizzi
24 January 2020
Comment from ca.trustpilot.com
I don’t know why trusted pilot said my review violated the rules after my review was up for months. I wish I could broadcast my review on the news So people can see how corrupt bet365 is. It makes me sick how they not only get away with scamming people but the worst customer service Only thing worse then them is the supervisor I spoke to that day which was my demise of never coming back. I can’t believe the people they hire. I’m glad some people are coming forward talking about there fraud. I’m actually so disgusted I stopped gambling in general. Was one big nightmare. Most would say how could it bother u that much. Well it’s the fact I know there scamming people and getting away with it. The way they treat there customers u mind as well have drug dealers working the phones. Makes no difference from what I heard. I feel like swearing my mouth off at bet365 but I’m better then that. One thing I know for sure god will judge the things they do so they’ll only be able to get away with it for so long. I’ll just sit back and let them rot in there sin. I always think of the word indignant when. I think of bet365. U mind as well call it fraud365. Then at least they’ll be more honest if there bad service. End of story. U guys want honesty go to Bodog. Never had any problems. Great promotions to. Not the crap bet365 gives u. With bet365 u spend tens of thousands of dollars and they’ll give u a free bet of 5 to 10 dollars. I know hard to believe. They take advantage cause they know the customers are addicted to there sight. I admit it’s nice the way it set up But what good is it if it’s governed by thieves. Anyways stick to Bodog. Save yourself the stress. God bless to all. Those who haves one star good job for spreading the word. Hopefully god will expose these guys soon. Take care guys good luck.
Darren Sanford
24 January 2020
Comment from ca.trustpilot.com
I called yesterday to reopen my account what a poor customer service i received Was kept on hold for over 13 mins just told talking to another team hold again for 7 mins just talking to another team then with no explaination sorry we wont be opening your account i asked for a reason no reason given I REQUESTED TO ESCALATE THIS I HAD ADVISED THE AGENT I WAS ON MY LUNCH BREAK SO DID NOT HAVE THE TIME I REPEATED THIS 5 TIMES I CANNOT HOLD SO IN THE END I HAD TO HANG UP DISGUSTING ATTITUDE I AM NOW PASSING THIS AS A FORMAL COMPLAINT ALSO ADVISING OTHER FRIENDS WITH ACCOUNTS TO CLOSE THEM I HAVE EMAILED TGE CEO OF BET 365 WITH THIS CONPLAINT SO U ARE JUST KEPT ON HOLD TO ESCALATE A COMPLAINT THE AGENT JUST IGNORED WHAT I WAS SAYING ATTIUDE WAS DISGUSTING I HAVE RECORDED MY CONVERSATION AND I WILL BE UP LOADING THIS ON YOUTUBE AND SOCIAL MEDIA AWFUL EXPERIENCE MINUS 10
Andy Sheader
23 January 2020
Comment from ca.trustpilot.com
Explain to me how a horse can go 1/12 on in the betting and then your stream goes down and suddenlybthe the horse comes 2nd?full proof right there that horse racing is a complete fix. Embarrassing
Pompye
22 January 2020
Comment from ca.trustpilot.com
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Zoro
20 January 2020
Comment from ca.trustpilot.com
Greet bookie, I am just betting on football leagues, always getting my payments on my Skrill account in less than 12 hours, iam really confused why all this negative reviews and feedback here!!!
Flpretta Fraise
18 January 2020
Comment from ca.trustpilot.com
Avoid Bet365 like plague, put your money into better use or give it to charity, you will never get a payout, your account will be blocked, I'm so sure of this, I'm so sure of this cos my husband was a victim. My husband risked his savings to double it so as to enable us pay the bills, you wouldn't believe bet365 blocked his account. Well, I've got nothing to say to them, I will forever be grateful to consultant@archarielrecovery. com for helping us out when we needed it, for helping us get our money back. We would lost a whole lot of money to bet365
Andrew Thomas
17 January 2020
Comment from ca.trustpilot.com
I’ve used every poker site online I’ve played for 13 years and I can guarantee every site is rigged, let me explain let’s keep it simple for arguments sake a poker site has 1 million customers of that 1 million customers between 850,000 and 900,000 of them players will be recreational players or donks the rest are good players now over the long term the 100,000 good players are going to rise to the top and win the money on most occasions if the game was fair and these poker sites understand this but this is bad for business because eventually the donks and recreational players get bored of losing stop playing therefore stop depositing therefore the poker sites lose money and trust me that’s all they are interested in, so how do they combat this ? Answer, they dish out unbelievable bad beats consistently to the good players therefore levelling the playing field and keeping the donks depositing, the truth is poker sites would rather have all donks and no good players it would make life easy for them, good players are a nuisance, so all you good players keep getting your chips in good and keep receiving the bad beats. Poker sites are absolute scum, I’ve hung my online poker boots up as I’m sick and tired of getting screwed.
Danut
17 January 2020
Comment from ca.trustpilot.com
Jut read screen shot I will attach to see what kind of service you will recive by live chat
Phil Taylor
17 January 2020
Comment from ca.trustpilot.com
DO NOT OPEN AN ACCOUNT WITH THIS COMPANY. . They only want losing customers. . Start winning and they put restrictions on your account. It's time the UK government did something about this.. there's enough people here saying the same thing.. what's the point betting if you can never win.. with this site they'll stop you winning.
gjergj xhufi
17 January 2020
Comment from ca.trustpilot.com
I have been their customer for 8 years and donated over 150k over the years. I recently started making money and they closed my account without warning and took all the funds. How can this be allowed and be legal??!! Denise coates will rot in hell. They are all criminals!!! I wish people around the world would stop donating to these criminals but karma gets everyone.
Anthony favorite
15 January 2020
Comment from ca.trustpilot.com
Avoid Bet365. It's more or less rob Peter to pay Paul. I lost $40,000, I won $156,000, and they closed my account, I tried everything in my power to get my money back but I couldn't it was until I contacted a bet specialist- consultant@archarielrecovery. com who recovered everything I lost for me, including my profit, I just agreed to pay 10%-20% upfront of my total earning and the remaining when I got my money. I'm glad I trusted the process, and now so happy. Bet365 can go to h*ll for all I care, I was able to beat them at their game. Life is a risk, I was scared at first but decided to take the risk with them cos infact betting is a risk, the risk was worth it. I'm glad I took the risk with Archariel and got my money back, we all deserve to get our hard-earned funds back
Sandeep Singh
15 January 2020
Comment from ca.trustpilot.com
Its totally fraud casino there Games slot are totally fixed there returns are very bad not even close to 30% And totally false returns mention to make fool people games are badly fixed to stole ur money Bet365 are worst customer service Totally helpless They said they will in 72 hours No help nothing only fraud and steal ur money Never join
FLIKER And scorpion king
12 January 2020
Comment from ca.trustpilot.com
Don't bet just Invest on fliker.com is best .you will get 10% of your Investment every month for 20 months.In short your Investment will be doubled in 20 months.plans start from rs 7000 and above. For more Information visit my telegram or you tube channel (FLIKER and Scorpion King)
Troy
12 January 2020
Comment from ca.trustpilot.com
Spent $10,000 and they send me a $20 loyalty bonus bet, pathetic company. No LOYALTY or customer service found here at BET365 ONLY INSULTS.
jackpalance1
12 January 2020
Comment from ca.trustpilot.com
Use the exchange’s u won’t get any money of these people only fatty Winstone plugging them on tv for big bucks.Bet 365 are making huge profits off punters !!If ur a winner they’ll soon get rid of u..
Jack Sparrow
12 January 2020
Comment from ca.trustpilot.com
They are going downhill they block winners and keep only the loosing account.They do everything to profit.They just hit a new profit record.Guess from who did that money came from.? Our pockets.
Rafa S
29 February 2020
Comment from ca.trustpilot.com
Horrendous and should be looked into. First horse race I placed a bet on from a promo. It won. Within the hour I receive an email basically saying im no longer welcome. Unprofessional, no accountability and treat their customers with utter disdain. Avoid like the plague (or Coronavirus).
Horrendous and should be looked into.
First horse race I placed a bet on from a promo. It won. Within the hour I receive an email basically saying im no longer welcome.
Unprofessional, no accountability and treat their customers with utter disdain. Avoid like the plague (or Coronavirus).