Bet365 PLAYER REVIEWS(2707)
kevin wilson
15 September 2019
Comment from ca.trustpilot.com
If you lose they send you promotions to keep you gambling. If you win like i did once, they restrict you account remove all promotions. What a bunch of greedy cons. Considering the owner has an MBE and awarded herself a £250 million pay packet last year.
If you lose they send you promotions to keep you gambling. If you win like i did once, they restrict you account remove all promotions.
What a bunch of greedy cons. Considering the owner has an MBE and awarded herself a £250 million pay packet last year.
Reply
Jake Harris
19 June 2019
Bet365 Mastercard is a very good tool as winnings are immediately paid into it and it works like any other ATM card so you can withdraw your cash at any time. New clients in Bet365 get about £100 in bet credits just by joining in. Some terms and conditions apply to the bonus newbies receive however, when compared to other bookies, they are better off. Not many bookmakers offer this starting bonus to their new customers.
Bet365 Mastercard is a very good tool as winnings are immediately paid into it and it works like any other ATM card so you can withdraw your cash at any time. New clients in Bet365 get about £100 in bet credits just by joining in. Some terms and conditions apply to the bonus newbies receive however, when compared to other bookies, they are better off. Not many bookmakers offer this starting bonus to their new customers.
Reply
Bart
31 May 2019
I really admire them. I had issues but the customer experience made it really easy for me.
I really admire them. I had issues but the customer experience made it really easy for me.
Reply
Jason Peters
31 May 2019
Bet365 has a handsome reputation in the sport betting world. I enjoyed my experience with them especially the withdrawal. It was really seamless with no hassle.
Bet365 has a handsome reputation in the sport betting world. I enjoyed my experience with them especially the withdrawal. It was really seamless with no hassle.
Reply
John Bu
08 November 2018
I simply dont believe any of the negatives i see commented here..... I been with Bet 365 for 6 years....always a positive experience.... Always pay within 24 hrs.... Very fair payouts on software.....
I simply dont believe any of the negatives i see commented here…..
I been with Bet 365 for 6 years….always a positive experience….
Always pay within 24 hrs….
Very fair payouts on software…..
Reply
justin rizzi
17 September 2019
Comment from ca.trustpilot.com
I was so sick with the flu I never had a chance to complain. So angry at the customer service. Hard to blame them when it’s really the supervisor in charge and whoever manages the place. No doubt this company in the slots department is the biggest scam I’ve ever witnessed. I can’t believe the level of greed this company goes to to scam there customers. At the very least they should try and compensate for there mistakes or even offer something. I complained about so many things which I forgave them for but once I went on the slot machine spin doctor it was eating money so fast for nearly 3 days and it was like I was betting 3 bucks a shot but I was Only betting 40 cents it was mostly dead spins only to come to a bonus that paid nearly nothing. I’d like to share something’s on here but I’m sure no one would believe how bad it really is. Since this bad management didn’t wanna compensate me at all I’ve decided to expose there injustice. One machine months ago called diamond mine I played and it took money almost so fast not to mention no bonus. So I kept going back to it cause eventually I’m thinking it had to pay. Already invested a fortune. Remember I’m only betting 40 cents a shot. Would u believe it took me ruffly 4.5 days to get a damn bonus. 4.5 days!!! Not hours!!! That’s the biggest fraud I’ve ever seen on slots. Of course it wasn’t full 24 hour days they were maybe a few hours a day. But still that’s ridiculous. Anyone who even waits an hour may feel frustrated. I could understand if the machine paid a bit but it paid lousy 12 cents here and there with a Max Payne for the day of 2 bucks and change. Ridiculous!!! I can’t even tell u how sorry of an excuse this company is. At the time I defended bet 365 thinking they were good people cause they try to make sure your not gambling too much of your time cause they do warn u. I was so mad to have been waiting 4.5 days for a bonus. You’d think it would end there. I played another slot machine maybe week later called rockabilly wolves and in the bonus u get sticky wilds wherever they land. Let me remind u it took me forever to get a bonus. Maybe an hour that felt like 5 hours. But that wasn’t the problem. The problem was when I got to the bonus. So once I got in the bonus not one wild showed up on the screen. So I kept playing then got another bonus and again not one damn wild showed up and let me remind u even if one did it wouldn’t amount to sh- - . So you’d think it would end there. I kept playing cause I invested so much. Finally another bonus and on it no wilds except on my last spin which ultimately ment nothing cause it never lined up. So basically paid me nothing for all those bonuses. I got so mad cause I hate injustice and I hate fraud and liars and after all the good things I said about bet 365 I was so traumatized by my experience. Moving forward months later I had problem with the slot machine spin doctor. I called in complained so many times and it’s like they play dum with u pretending they care. I realized they just wanted to steal my money and let me have my bitter end. I could of lashed out swearing in phone or saying something but I’m better then that. I don’t like arguing and try my best to let justice be served. God only knows what judgment day will be like on bet365. So u think it ended there. I was so mad I complained so many times thru email cause I was sick with the flu and I didn’t wanna raise my heart rate cause I already have health problems. I preferred texting and she (supervisor) says she’d call me. Like I’ve been waiting for them to do something for almost a week and she asks me the same question. I’m like everything is written in the emails. I wrote it over 10 times probably. I told her I don’t wanna talk on phone cause I’m sick with flu and due to my health problems already it can become really dangerous for my heart. She was making me heart rate go up every time she’d message me the same thing with no apology or compensation only to annoy me more by asking me the same dum question. After complaining about one of there clerks hanging up on me and all the problems with slot machines and how it ruined my weekend which ultimately ruined my whole week they finally had the supervisor message me and I told them I’m so god damn upset I’m sick of explaining over and over again. Everything I had written a million times already and they still asked me the same question taking me for a fool. They didn’t offer anything after all the thousands i put in as a long long long time customer. Not a lousy dollar. I haven’t played since and decided to hit there reviews instead. i know there’s some people that would start a riot at there headquarters for this but I like to deal things in a patient way. I’m mad cause I feel like I should be suing them. I don’t have the health to be fighting these croaks so I’m Just spilling my guts in the reviews here warning everyone not to get scammed. U know it wasn’t so much the scam it was the customer service. The supervisor in charge did nothing to help the situation except make me angrier. That’s when I gave up. I’m still not over what happened and I hate slots to begin with. Due to health reasons I didn’t like going to casinos anymore so I played bet 365 at home. It was mostly to entertain my guests or mainly my new best friend a retired lady who loves slots. They’d all watch from a distance. I’d play to entertain them just to pass time. I tell u not only it made me sad but bet 365 turned my place in to a funeral home. U should of seen the look on my people’s faces seeing those bonuses on the sticky wild and some witnessed half of the time I waited 4.5 days for a bonus. After my guests would go home cause they’d get irritated waiting for a bones. Became boring and nearly offensive. They probly felt bad for me losing and getting absolutely nothing to keep me going. I had to call them by phone days later to let them know we got s bonus. It was funny at the time they laughed but in reality that’s total fraud. Now if the billionaire lady is listening to these reviews who owns this site I hope u can go check my profile. Was about September 9th till the 15th I kept relaying the same messages and they did nothing about it also I’m from Canada ruffly the Vaughn area. Just Incase u wanna investigate to actually care about your customers. Mainly the supervisor who added the cherry on top. I’m so disgusted u have no idea. If I feel bad for any reason not playing anymore it’s only cause I’m not entertaining my roommate. I love her so much and I know she’s loves watching me play. I really hoped the supervisor would of done something to make me feel like I was being heard but just didn’t care at all. Anyways I’m just letting my anger arise out here instead of stooping to there level. In the end god will judge so don’t think all things go unpunished. God bless to all on here I’m glad I’m not the only one.
I was so sick with the flu I never had a chance to complain. So angry at the customer service. Hard to blame them when it’s really the supervisor in charge and whoever manages the place. No doubt this company in the slots department is the biggest scam I’ve ever witnessed. I can’t believe the level of greed this company goes to to scam there customers. At the very least they should try and compensate for there mistakes or even offer something. I complained about so many things which I forgave them for but once I went on the slot machine spin doctor it was eating money so fast for nearly 3 days and it was like I was betting 3 bucks a shot but I was Only betting 40 cents it was mostly dead spins only to come to a bonus that paid nearly nothing. I’d like to share something’s on here but I’m sure no one would believe how bad it really is. Since this bad management didn’t wanna compensate me at all I’ve decided to expose there injustice. One machine months ago called diamond mine I played and it took money almost so fast not to mention no bonus. So I kept going back to it cause eventually I’m thinking it had to pay. Already invested a fortune. Remember I’m only betting 40 cents a shot. Would u believe it took me ruffly 4.5 days to get a damn bonus. 4.5 days!!! Not hours!!! That’s the biggest fraud I’ve ever seen on slots. Of course it wasn’t full 24 hour days they were maybe a few hours a day. But still that’s ridiculous. Anyone who even waits an hour may feel frustrated. I could understand if the machine paid a bit but it paid lousy 12 cents here and there with a Max Payne for the day of 2 bucks and change. Ridiculous!!! I can’t even tell u how sorry of an excuse this company is. At the time I defended bet 365 thinking they were good people cause they try to make sure your not gambling too much of your time cause they do warn u. I was so mad to have been waiting 4.5 days for a bonus. You’d think it would end there. I played another slot machine maybe week later called rockabilly wolves and in the bonus u get sticky wilds wherever they land. Let me remind u it took me forever to get a bonus. Maybe an hour that felt like 5 hours. But that wasn’t the problem. The problem was when I got to the bonus. So once I got in the bonus not one wild showed up on the screen. So I kept playing then got another bonus and again not one damn wild showed up and let me remind u even if one did it wouldn’t amount to sh- – . So you’d think it would end there. I kept playing cause I invested so much. Finally another bonus and on it no wilds except on my last spin which ultimately ment nothing cause it never lined up. So basically paid me nothing for all those bonuses. I got so mad cause I hate injustice and I hate fraud and liars and after all the good things I said about bet 365 I was so traumatized by my experience. Moving forward months later I had problem with the slot machine spin doctor. I called in complained so many times and it’s like they play dum with u pretending they care. I realized they just wanted to steal my money and let me have my bitter end. I could of lashed out swearing in phone or saying something but I’m better then that. I don’t like arguing and try my best to let justice be served. God only knows what judgment day will be like on bet365. So u think it ended there. I was so mad I complained so many times thru email cause I was sick with the flu and I didn’t wanna raise my heart rate cause I already have health problems. I preferred texting and she (supervisor) says she’d call me. Like I’ve been waiting for them to do something for almost a week and she asks me the same question. I’m like everything is written in the emails. I wrote it over 10 times probably. I told her I don’t wanna talk on phone cause I’m sick with flu and due to my health problems already it can become really dangerous for my heart. She was making me heart rate go up every time she’d message me the same thing with no apology or compensation only to annoy me more by asking me the same dum question. After complaining about one of there clerks hanging up on me and all the problems with slot machines and how it ruined my weekend which ultimately ruined my whole week they finally had the supervisor message me and I told them I’m so god damn upset I’m sick of explaining over and over again. Everything I had written a million times already and they still asked me the same question taking me for a fool. They didn’t offer anything after all the thousands i put in as a long long long time customer. Not a lousy dollar. I haven’t played since and decided to hit there reviews instead. i know there’s some people that would start a riot at there headquarters for this but I like to deal things in a patient way. I’m mad cause I feel like I should be suing them. I don’t have the health to be fighting these croaks so I’m
Just spilling my guts in the reviews here warning everyone not to get scammed. U know it wasn’t so much the scam it was the customer service. The supervisor in charge did nothing to help the situation except make me angrier. That’s when I gave up. I’m still not over what happened and I hate slots to begin with. Due to health reasons I didn’t like going to casinos anymore so I played bet 365 at home. It was mostly to entertain my guests or mainly my new best friend a retired lady who loves slots. They’d all watch from a distance. I’d play to entertain them just to pass time. I tell u not only it made me sad but bet 365 turned my place in to a funeral home. U should of seen the look on my people’s faces seeing those bonuses on the sticky wild and some witnessed half of the time I waited 4.5 days for a bonus. After my guests would go home cause they’d get irritated waiting for a bones. Became boring and nearly offensive. They probly felt bad for me losing and getting absolutely nothing to keep me going. I had to call them by phone days later to let them know we got s bonus. It was funny at the time they laughed but in reality that’s total fraud. Now if the billionaire lady is listening to these reviews who owns this site I hope u can go check my profile. Was about September 9th till the 15th I kept relaying the same messages and they did nothing about it also I’m from Canada ruffly the Vaughn area. Just Incase u wanna investigate to actually care about your customers. Mainly the supervisor who added the cherry on top. I’m so disgusted u have no idea. If I feel bad for any reason not playing anymore it’s only cause I’m not entertaining my roommate. I love her so much and I know she’s loves watching me play. I really hoped the supervisor would of done something to make me feel like I was being heard but just didn’t care at all. Anyways I’m just letting my anger arise out here instead of stooping to there level. In the end god will judge so don’t think all things go unpunished. God bless to all on here I’m glad I’m not the only one.