General Information
Betfair is the world’s largest internet betting exchange there is. It is one of the more recent bookmakers, forming at the turn of the 2000s by Andrew Black, and it was not until 2012 that fixed-odds betting was introduced to appeal to a wider audience. The company came together with Paddy Power in early 2016, and currently employ close to 2,000 people across the globe.
Deposit & Withdrawals
The typical shindig applies to Betfair when it comes to depositing and withdrawals, including Debit/Credit cards, but also bank transfer and PayPal. The latter aforementioned two will usually have your money withdrawn within a day, though the former can be as a long as a week so be prepared to wait. Deposit limits can be set for safe betting, as well as the clever loss limits too. The minimum deposit is a little above the usual $5, as it sits at $10, though you can withdraw any amount when it comes to Debit/Credit cards.
Customer Service
Betfair offers an extensive range of customer service expected these days with online betting companies. The help button is located at the top left of the page, leading to a detailed FAQ. Their social media links are compiled on the right, with live chat, telephone and email all options under the ‘Contact us’ tab. 24/7, 365 days a year too. Live chat is the usual method of choice for people with Betfair, usually due to its ease of access, compared to the telephone. On our site you will also find information about Betfair bonus and Betfair mobile app.
License Information
For customers Betfair licensed and regulated by the Gambling Commission.
HONeill
20 November 2024
Comment from ca.trustpilot.com
Had a problem with the exchange bet streak promo not being returned to me after a winning bet, but Maria on the live chat sorted it out fairly quickly and got it returned to me in time for putting it back onto the next match I wanted to use it on. Apparently it can take the full 24 hours from settlement to come back, but it was pretty close to that time, and I thought it had been missed.
Had a problem with the exchange bet streak promo not being returned to me after a winning bet, but Maria on the live chat sorted it out fairly quickly and got it returned to me in time for putting it back onto the next match I wanted to use it on. Apparently it can take the full 24 hours from settlement to come back, but it was pretty close to that time, and I thought it had been missed.