Betfair Review

Tried to set up account but forms of id were not accepted. Site allows you to make a deposit without a verified account but you cannot withdraw your funds until the account is verified. They will take your money but refuse to return it.

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a really rounded gaming site with friendly hosts for gaming sites

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I’ve tried opening an account, uploaded my passport and proof of my address, about 2 months ago on a Sunday i tried again apparently my DOB didn’t match i suggested they Betfair delete my account spend almost 2 hours on a chat and got nowhere can anyone help get me sorted.

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Gambling companies always have bad reviews. As people lose money and are understandably upset. However, my experience with Betfair customer support today was fantastic. They credited me with a promotion which I’d been invited to via email but couldn’t access on my account. It was hassle free and Glorianne was very helpful. She was kind and courteous, something lacking in a lot of customer support. Part of it does depend on who you get on the other end of support. But, I have had similar interactions with numerous other gambling companies such as Tombola who have terrible customer service, yet somehow have better reviews than Betfair.

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Betfair is reliable and best prices about wouldn’t use another bookies rate them highly!

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Deposited £500 and made a profit of £107. Tried to withdraw all the money and got a message that I needed to put some money on my old card which I’ve since replaced – even though it’s the same bank account. Was able to withdraw the £500 but not the profits which I then foolishly lost. Feels like a scam to stop you taking your money out.

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I made a deposit, placed a bet and then within 1 minute of doing so my account was closed on business grounds.I contacted them using the live chat on the day and after being transferred between three agents, the final agent Bhanu said my account was closed and cannot be appealed. She assured me that my deposit and winnings will be returned to me and all I had to do was contact them the next day.After 24 hours of Bhanu’s reassurance, I contacted BetFair using the live chat for me to be transferred between departments again. An agent called Brandon then requested me to submit documents to verify my account, to which I did. Brandon then transferred me to another department to where an agent called Rahul reviewed my documents. After 5 minutes Rahul came back and said the account is closed on business grounds and cannot be appealed. He then said the only my deposits will be returned and not the winnings.I then challenged him on this only for him to abruptly close the chat and not answer any of my questions.Honestly it was so frustrating because they attract with their new customer bonuses, take your money and then close your account. I will never deal with them again and I advise any of you who are reading this and thinking of joining BetFair to go elsewhere or place your bets physically in store.Proper cowboy mentality from them.

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I have been with Betfair quite a while. I had a issue today in which I couldn’t withdraw and spoke to customer services via the online chat and within 10 minutes it was all sorted. The agent was very polite and very patient!! Thank you

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Quick support to help with issues and can’t complain about not winning bets! No problems withdrawing winnings.

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I’ve been with Betfair since October and I’ve had a few wins I’ve also lost some money as expected with gambling but I’ve won more ! I’ve no complaints if I’ve needed any help with anything it’s been sorted fairly quickly also when I withdraw my winnings there in instantly thanks to faster bank transfer!! I put a restriction on how much I can lose and it takes a week to change back to what ever you want which I think this is brilliant as cooling of period and to keep an eye on what your losing/ spending ect!! More gambling sites should do that Ive put money in other sites and not won anything I know your NOT guaranteed to win but you expect something after a few deposits so for me Betfair is in my opinion the best in uk for me personally it genuinely lives upto its name thanks you helped me out for xmas with my winnings 😃😃😃

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Don’t waste your time and money on this gambling site no wins at all no bonuses and if you got 1 its empty spent 700 nothing not even fun to play just emptying your wallet really bad experience not seen so bad gambling site ever…

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After years on Betfair, all of a sudden they’ve decided that I should be blocked from accessing the market with odds below $1.20. My bets have always a minimum of $1000. Usually on the shorter odds. Now they’re telling which odds I can take. And which aren’t available to me. Lol.

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Do not use! Closed my account on business grounds when I had money in the account. They don’t mind taking your money but as soon as you win they close your account. Totally wrong and a company that should be investigated. Corrupt.

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Betfair has posted incorrect live scores to entice betting and increase loses. Looking further into it, the live score differs from the score shown in the statistics, proving they have access to the correct scores but show something different at face value. When complaining about the issue, they are very quick to wash their hands of any responsibility.

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just awful, absolutely awful. biggest scam i’ve ever come across. avoid playing on here, unless you want to lose your mind

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So we get 50 free spins and we win £15.As others have said, I thought I’d try and withdraw the winnings, only to find that our account has been suspended, despite previously providing details of the card number etc.I would rather spend the £15 on other games if this is the way that Betfair go about their business.Betfair my *rse!!!

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Whenever I have an issue an agent is there within minutes to help & they are always very helpful.

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Absolutely a blatant insolent scam!!!!They know only one word – deposit. And then good bye when no longer can you deposit after they have drained the last pound off your pocket. By the way – what is even a betfair?? There is no such thing. What is really behind it is Paddy Power, an infamous notorious bunch of swindlers, scammers and cons. Betfair is a terrible scam. And they’re insatiate. They will take it all. All you have. And btw, they’re notorious for breaking the law. They don’t check the source of money or even the identity. And fhey must protect the vulnerable people from the harm gambling does. But they don’t. Instead, they rob everyone, no matter if they are children, or ill people, or otherwise vulnerable. They are sl greed and so arrogant that it’s atrocious. Forget about any moral compass or ethics there. You are a prey to them. Prey who is good for two things only one is ti deposit, and the other to lose. And then you can hit on the grass. As far as i am concerned the organisation victims against the villains are preparing a lawsuit against the laddy power and it will be fun seeing those vultures lose all they have, good. I am happy and fingers crossed

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Excellent Customer Support assisted with my Account to attain resolution thank youFirst Class Support

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Been with Betfair a while now, Ive not had many wins but I do like the varied games and it’s fun. I did have trouble with changing a card but the customer service was extremely helpful and I managed to withdraw my winnings. So thank you😊

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I have been using Betfair in the UK for over 2 years and find it Excellent.Just had to contact customer service .5 Star service was very fast and polite Damien Advisor was very good and very helpful .Thanks for great service

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Fast and simple, resolved the problem with clear instructions.

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Totally scam! They invite you to open account, deposit, they block asking to verify account which I have tried multiple times. They failed to sort your account for two weeks, despite having all documents claiming large queue of accounts to verify. On the end they tempted all documents and asked to verify again. After two weeks and another they to verify they decided to close without any reason an account and strip you from your own money (they money that you win and the money that you deposited). Despite that they state on their website „Any balance in your Account at the time of any closure by us will be paid back to you”, they will not return you anything without any further explanation. AVOID! Use Unibet or any other decent website, but not them!

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Got my account up and running again, with positive gambling controls in place.

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Oops something went wrong ?comes up can put a deposit in but if i try to go back on i can t

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Had a good run of fortune lately. My horses have been winning. Problem now is I can’t seem to log in with betfair when I do it says iv logged out I take it I’m banned for winning. FFS us punters do have to win at some point its not all take for F sake . Anyway there’s plenty other sites out there happy to take my cash

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They let me deposit over my daily limit by £370 extra they are not providing proof of refund and they are not refunding same day after it was instant deposit from bank

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The absolutely worst online slots I’ve experienced. Must have burned £200 and was never in profit. Extremely low payout and not a bonus in site. I don’t always expect to win, but something has to give. Truly awful.

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The agent I chatted to was very helpful with his advice and help.

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I engaged in 140 spins on a game, boasting an impressive 96.4% win rate, only to come away empty-handed. This experience was marked by sheer frustration, as, despite clear evidence in the transaction history, Betfair closed my account, claiming a lack of supporting evidence.

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Thank you Marcello and support for quickly resolving my issue!

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Fute Guta de zdrente ca NU am avut unu single castig de 4 anii de zileDeposited every fffk Friday and never back winingI think it is the most fk stupid and thief site from all the UK. Never got a fk winning 😭😭😭 on this site and I have made deposits non stop, maybe ai will do a fk tink for me and I will delete the fk account with this sheet company fk fk fk fk BetfairNothing fair on that one Site 😕

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Great experience on solving my login issues and very easy and swift

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My account got locked out because it needed verifying for legal reasons and I contacted customer service chat and they sorted it in moments. Very friendly and helpful

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I’m a member of all UK main stream gamberling sites and betfair is by far the most professional, rapid advanced user friendly site with INSTANT withdraws they’re is no jumping through hopes like most sites, also £10 per referral… Plus refferal gets 50 free spins on sign up and another 50 when deposit £10, you can sign upto 5 people… What I did was told each friend I reffered ill bank them £10 and what ever they win ask them to share 50%, if they don’t win anything which is very unlikely then it’s no loss to either party as you will receive £10 for the refferal once they have deposited and spun the £10 deposit… Shame it’s limited to 5 refferal maxDGreenMonn

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Have really good assistance. You do have to speak to an AI to get Thier but once you’re There people are very helpful

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Complete con. I had to submit and then resubmit my passport and driving license and bank statement, had to wait weeks and weeks and then could not withdraw my money that I had won due to “business grounds”. Total con. Should be shut down.

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Played slots 2 or 3 times averaging 100+ spins each session, not only zero bonus but zero wins. Worst slot site ever in my experience and that’s saying something. I would give zero rating if it was an option, the most boring and disengaging experience.

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Watch out the Betfair Casino operated and run by Paddy Power is rigged to the hilt can you be so unlucky to hit everything you want on the previous spin and the next spin but nothing on the spin you want.Hundreds and thousands of spins without hitting a bonus absolutely nothing a Casino operating on a 10% RTP stay away honestly stay away believe me I’ve been there and done it keep your money in your pocket its much safer in your hands than the corrupt Paddy Powers.

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Been with betfair for a while. Just closed my account today. Only play 20p or 40p spins, luckily for me as the pay outs are terrible. I understand it’s gambling, however I have played many games, sometimes spending £80 on a game at 20p spins with not even a sniff at a bonus. Most games will take £20- £50 to land a bonus only to pay a few quid back to you. Very unlikely to land anything good, and I have played for some serious hours over the years.

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When you take a 24 hour time out you have to contact live support when it’s finished, what’s the point in encouraging people to take time outs when they bully you for doing so? surely it’s a good thing to take a break yet when you do they wont let you log back in until you had a 2 hour chat on live with them abusing you in any manner they can. disgusting behaviour.

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Signed up today and got my free bets, however they weren’t working so I contacted customer service to sort this issue out. She did not know herself and kept telling me to do the same thing over and over again. Guess what, they went and suspended my account, with my free bets not even used. O was already fully verified. This company is a joke, I don’t understand how they get away with this. Gambling commission really allowing this to happen. Then again they all share our money and put it in there pockets. When will we all learn that this is unacceptable from betfair and the gambling commission.we all have to do better, we need to change this. Otherwise we will keep being mugged off.

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such a terrible company! the odds are low, and their algorythm is so bad that the cash out option gets disactivated and some games are not even on the screen, while game is still going on. absolute disgrace

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What the hell has happened to you people ? I reported a bet settled incorrectly. Some guy on the chat (the only available option to contact anyone by the way) told me he would look into it and email me with a response. In the meantime they suspended my account. Like it was my fault the bet was settled incorrectly ? Way to go guys.My account is still suspended and no email. I spent over an hour on this chat rubbish 4 days later trying to find out what was happening with my account only to be constantly bombarded with the same security questions. I spoke to 2 agents during this period and not one of them had a single brain cell between them. Not one of them would answer my questions why I have not received an email and why my account is still suspended.How on earth can you run a company like this not allowing customers to speak to a human being to resolve errors that you cause. I was always under the impression Betfair was a safer option as apposed to traditional bookmakers. Sadly, these shameful people are actually worse in my opinion.

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After being a customer here for 16 years, a Betfair representative decided that they’ll be suspending me for a year for my safety. I have no gambling issues or emotional problems related to gambling. They labelled this as “self exclusion” which it absolutely is NOT. This ban was forced upon me after I began to trade on their exchange. Lunacy. The industry is dying a slow and bloody death.

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Live chat was absolutely useless. I was having problems logging in to the exchange . Not a password issue as I could access sportsbook. I tried 4 different devices and all they could suggest was clear cookies/ cache. Uninstall reinstall app, change password, none of this worked. In 2 hours I got passed to 6 different agents, I was convinced they were just automated. I kept having to explain the same problem to the same agent. They said there was nothing wrong with account and I eventually was passed to customer services which was just a different live chat! The chap just said turn off your device and turn back on again???! Never thought of that! Heavens above. So regrettably as I can’t use the exchange so have joined a competitor.

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This company will sign you up, let you deposit money but the minute you start to win they shut your account down and refuse to let you have access to it or your funds until you provide ridiculous amounts of proof to who I am, I have asked to shut my account down and have my original stake back but they won’t do that either, I wonder how much of their profits are made this way, stay well away!!

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Hi Triona you have just discovered the most fixed Casino site in all betting history.Betfair merged with Paddy Power in 2016 and are under the Flutter Entertainment Umbrella and Paddy Power operate the Casino and Sportsbook on the Betfair site.Triona Paddy Power are the most corrupt operators of any betting firm around bar none and although I have never had an account with them I have read all the reviews of their Casino games which corresponds with their rigged Paddy Power Casino so its no surprise that since the merger that Betfair which used to be a brilliant firm it is now pretty much under the total control of the fraudulent Paddy Power.Paddy Power hold the majority stake in Betfair 54% to 46% and since the merger they have controlled the Casino and all I can say is it is well known that the Casino is 100% fixed it is not even a close call every game is fixed as it is in the Paddy Power Casino on their website the Cashout is also suspended for long periods and at certain times to stop players cashing out therefore saving Betfair and Paddy Power millions of pounds.Triona my advice is to read all my reviews and other reviews on Betfair and Paddy Power and read the Paddy Power reviews on Trustpilot and steer well clear of both of them if you do want to play find a stand alone Casino that has no connection whatsoever to a betting firm because your more likely to win more often and be treated with the respect you deserve just make sure that you stay away from any Casino linked to a betting firm because they’re all fixed to the hilt I hope that helps.

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My agent Naga , helped me through my account issues , he was calm and collect and didn’t give up and thought for me to get my issue resolved Best agent ever !

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I’m interested to know has anyone actually had a decent win ever from this site. Maybe I’m unlucky here but I’ve never seen slots so bad thanks in advance

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