Betfair PLAYER REVIEWS(1810)
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Tailis
03 August 2023
Comment from ca.trustpilot.com
Betfair allowed me to register and deposit with a 100%bonus. When I tried to place my first bet my account was closed. Live chat said that my account was closed on "business grounds", but would not say anything else than it was the security department doing this. It was not possible to complain or talk to the security department. So Betfair just took 100€.
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iain mc donald
03 August 2023
Comment from ca.trustpilot.com
Oh dear ,I get the feeling that betfair maybe struggling . Not so long ago for the big horse meetings it was bet 10 pound on a horse racing multiple and get a 10 pound free multiple bet, that got shaved down to 5 pound to get a 5 pound multiple now its bet 5 pound on multiples to get a 1 pound free bet!! Best odds guaranteed is only on singles ,it's all give less take more lol. And as for the casino ,I don't play larger stakes on any flutter company slot as they are all pretty bad ,but I ll try a tenner ,and I don't remember the last time I won anything ,I really think they're struggling and just creaming off what they can ,shame as it used to be a good site
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James
01 August 2023
Comment from ca.trustpilot.com
Total thief's, you win then they suspend your account saying this is due to them needing to verify who you are, both sides of bank card provided, full UK licence all provided, gas bill provided and still they keep running around in circles. Both sides of my card needed providing as they don't believe that natwest puts the details on the back not the front.You don't get this rubbish with the national lottery, casinos or even with Coral. Don't give them a penny of your money as they will take it and then lock you out making stupid excuses.
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Marcin W
30 July 2023
Comment from ca.trustpilot.com
Bad? Thats actually compliment for this company. Im currently running 100 days - 100 times try challenge on their Pinball daily Jackpot /Rewards machine.......and let me tell you that past 60 tries didn't sum up even to 20 quid in total....and this daily dame is only available for depositors ...whats more I already spent with them over a grand multiple times in the past always ending up the exact same 0£ balance which I don't mind in the end its supposed to be for gun and entertainment.I however wasn't entertained at all, to say the least. Games takes forever to bonus and if they do they pay nowhere neir the amount you spent getting it, live games like evolution on this site all of a sudden magically stop paying up each time you play and when you dont play .. they pay a bunch. If that would happen once I would suck it up but it comes to the point that my rtp on those games across the past MONTHS seems to be around 45% or less not 91-95%.Super doggy if you ask me.In the end... the truth is You spend a grand you get seriously nothing in return and lovely pinball will fist you with 3 pence win 🤣🤣🤣🤣Stay the f... away
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Connor Hnatiuk
28 July 2023
Comment from ca.trustpilot.com
If you could explain me please how you think it’s acceptable to just take £100 off me on 10p and 20p stake without even seeing one bonus….. yeah that many spins.. load of 💩 clearly just set up to loose from the start… not surprised that so many people are killing themselves because there exposed to this..
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Charlie
23 July 2023
Comment from ca.trustpilot.com
No wonder this site keeps taking with no bonus or wins. Recently been fined. Trying to claw back all the thousands you got fined. Ridiculous. Sites gone down the drain big time!
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A Dimants
22 July 2023
Comment from ca.trustpilot.com
Please people pay attention on their terms and conditions... if there's any mistake made by them they don't take any responsibility
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lee blackmore
20 July 2023
Comment from ca.trustpilot.com
I’ve tryed to contact you at least 50 times since 19:20 last night, your chat is unusable they have no idea what there doing, I’ve emailed every email address I can find for you and no reply I’ve called numbers I’ve found on the internet and no answer or deadline, I placed two bets on the without favourite market last night 7:10 Yarmouth, there was a withdrawn horse (odds 200/1 in normal market) my first bet you made a 50% deduction due to this withdrawn horse who was available at 20/1 in this market less than a minute before is withdrawal then my other bet you made a 35% deduction from my bet and withdrawn horse was available at 66/1 so on both markets there should be no deduction but trying to get through to you to get an explanation and someone to correct it is impossible
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Stuart David Cassidy
19 July 2023
Comment from ca.trustpilot.com
Dear Mr *********,Thanks for confirming, I will close the case.They didn’t say much other than:“Following further review of the complaint we were able to confirm that in accordance to the rules the bet had to stand and we have credited the profits to the customer’s account (£57.54).The reason that the bet was void was due to it being turned in-play significantly late with just a matter of seconds left of run-time.”Kind regards,James IronsideCase ManagerIBAS
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Samantha
19 July 2023
Comment from ca.trustpilot.com
Rip off scum NEVER EVER EVER PLAY CASINO YOU WILL JUST LOSE EVERYTHING ...NO GAMES PAY FAIRLY
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Charlie
18 July 2023
Comment from ca.trustpilot.com
7 deposits over the week 0 bonus. My last deposit won a grand total.of 50p!! Not even my stake. What a joke
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Stuart O'Neill
18 July 2023
Comment from ca.trustpilot.com
The platform is OK but if something goes awry the support is truly shambolic.30 minutes waiting for response. A further 30 minutes for an escalation manager. Unhelpful staff. Low quality managers and the usual excuse for too few staff, 'we are experiencing high volumes'.Its a real shame as its a great idea run like Fred Karno's....And STILL waiting for a manager to call.
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Toby Smith
17 July 2023
Comment from ca.trustpilot.com
Banned for 2 years for saying I had insomnia, that locked up 2k of my money in exchange markets, i have a player minus 1.3k, he was up there all 4 days,I went through hell had panic attack they made me so ill, and they said it was for my own safety, what making me feel the most unsafe I've ever felt, I then said you'll give me a heat attack taking 2k from me so they banned me for life, appalling, disgusting, crooked company, stay clear, they surely won't last much longer, many of us have grounds for suing.
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Luke Shanks
15 July 2023
Comment from ca.trustpilot.com
use you scumbags on the daily one bet I place wins then has a bug and doesn't pay out 20 mins later I hit cash out because I didn't want to wait for your s@it customer service and hopefully fix the bug. apparently now I cashed out I'm only entitled to the 23p cash out, event though the bet won 20 mins before and your terrible app froze also how comes i can't cash out after a loss 20 mins later your robbing scamming b@stards avoid they suckThanks for waiting, unfortunately there isn't any member of the management team currently able to take this chat. I understand your frustration in regard to the bet but I'm afraid it wouldn't be possible to transfer your chat with them at this time. I would kindly suggest contacting us further tomorrow morning as there should be members of the management team whom will be able to further take this complaint for you.O/5157228/0002440
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Benjamin
15 July 2023
Comment from ca.trustpilot.com
Signed up easily, deposited easily won £20. Went to withdraw and behold my account is now suspended asking for my documents and personal details along with a picture. Didn’t have a problem when I deposited, as soon as I Withdraw….Suspension. Really amazes me how they get away with this kind of practice, I mean the gambling commission don’t care they will fine them eventually for a small fee when betfair will scam there way to £100m they will probs be fine around £6m. Shame on the gambling commission and betfair along with many other betting sites in the Uk. If you can not verify the identify when we sign up you should not be able to suspend the account asking for documents, this is against the gambling commission rules. Any one ever wonder where the money from the fines go, I mean I haven’t seen any improvement over the last 15 years just lagging and slow service. As for betfair, this will catch up to you. You will loose customers and we punters will find it better if elsewhere like Ladbrokes. Utterly shameful behaviour, you send me your documents along with a picture of yourselves so I can verify where my money actually is. You thieving low life………..😂
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Joshua Greer
15 July 2023
Comment from ca.trustpilot.com
Really good site will give better details when I receive 1000 pound they have put on hold that anouys me . Still waiting I use instant withdrawal but been waiting 24 hrs so not good so far will update
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Paul Lord Bootle Newton
14 July 2023
Comment from ca.trustpilot.com
THIS IS AN ABSOLUTE SCAM OF A COMPANY! YESTERDAY I SHOULD HAVE WON ( I WOULD HAVE DONE WITH ANY OTHER ONLINE BETTING COMPANY) £311 FROM A DOUBLES/TREBLE BET, BUT THESE SHYSTERS DON'T PAY OUT AT BEST ODDS UNLESS IT'S JUST A SINGLE BET, SO I ONLY RECEIVED £200!. THE BELLEND I GOT ON THE CHAT JUST KEPT SAYING THAT NONE OF 'THEIR' COMPANIES PAY B.O.G, INSTEAD OF ADDRESSING THE FACT THAT I WAS SAYING THAT THYRE THE ONLY ONE/GROUP NOT TO. UTTER MINGEBAGS. I URGE ANYONE THINKING OF OPENING AN ACCOUNT WITH THESE SCAM MERCHANTS TO DEFINITELY AVOID DOING SO! I'LL ADD ANOTHER WAY IN WHICH THEY SCAM CUSTOMERS-IN THE CHESTER 7.30 (14/7) THEY WERE OFFERING 2-1 ON BARYSNIKOV, IN-RUNNING, THE HORSE HAVING STARTED AT 3-1. I SWITCHED TO BET 365 TO WATCH THE RACE, AS BETFAIR'S COVERAGE IS CRAP, ONLY TO SEE THE HORSE IN QUESTION AT THE BACK OF THE FIELD, SOME FIFTEEN LENGTHS OFF THE FRONT, WITH JUST A FEW FURLONGS TO GO! THIS IS BLATANT CHEATING OF THE CUSTOMER, AND I DON'T HOW THESE W.....S GET AWAY WITH IT. I'VE ASKED FOR MY TENNER BACK, BUT THEY'LL REPLY WITH SOME DRIVEL EXPLAINING IN-RUNNING BETS/ODDS, WHICH WILL BE IRRELEVANT, AND A LIE.
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Shaza
12 July 2023
Comment from ca.trustpilot.com
Come on betfair!!! Make it worth the play. Fair is part of your name after all!! This site overall not just on date below
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dave
07 July 2023
Comment from ca.trustpilot.com
was going to start playing on this site again after a couple of months break. just thought i would check out the reveiws first. glad i did. no way will i be going back on betfair, not good reviews
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Adam Hodge
05 July 2023
Comment from ca.trustpilot.com
Not had a cash out in over 10 months, No wins nothing, They've definitely done something to my account, 1k a month I deposit, Dead spin after dead spin on slots, The bonuses only tease they never land, If you complain they blame it on a gambling addiction which is funny.. seeing as though it's because they don't give you a fair chance, Been with them for years, use to be good, They have changed the rtp on my account the amount I play I should have had a big pay out, this is total robbery, AVOID. they need investigating because they are just taking no wins in 10 months should be illegal!
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Mark@ MJ Aquatics
02 July 2023
Comment from ca.trustpilot.com
The app keeps crashing. I used my partners phone and it crashed again.So the app is appalling and the live video jerks and freezes so I have to keep tapping the screen for it to move smoothly yet plays race previews before without issue.All other betting sites I have work absolutely fine.It's just betfair that's junk.
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Steven
28 June 2023
Comment from ca.trustpilot.com
Betfair.com | Betfair.com Official Site | 50 Free Spinsbetfair com/casinoAdNew Customers - Sign Up For 50 Free Spins. Winnings Paid As Cash.T&Cs Apply.18+Bet Safely. Get 50 More Spins When You Deposit & Bet £10 on Daily Jackpot Games. THIS IS THE BIGGEST LIE EVER THAT I HAVE SEEN FROM A .COM COMPANY, This company needs to be investigated by the Gambling commission and the advertising standards agency, i signed up to this offer and won a small amount and never been able to access my account since i had my small win which was nearly 2 weeks ago, This company is acting fraudulently and i believe they need to be inspected by the authorities for the way they are treating customers who are innocently signing up to the offers they are advertising, if any MP'S reading these reviews please look at this company in parliament. we should not be treat like dirt it is a disgrace, i have screenshot the terrible conversations i have had with this company and i believe also that i should be compensated for the stress this company has caused me. i have been accused of not providing the requested documentation on many occasions even though my account clearly states i have uploaded my driving licence, my bank card and a letter from the government with my name on , these are all official documents and today i have finally been told they have the documents after telling them i was going to report them to the police if these documents had gone missing, this company just lies all the time and try to tell you anything to get you of the chat, BEWARE THEY ARE A SCAM AND PARTICIPATING IN FRAUDULENT ACTIVITY .
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Pillow
26 June 2023
Comment from ca.trustpilot.com
AVOID AT ALL COSTS. THERE IS A REASON WHY THERE REVIEWS ARE SO AWFUL. WORST CUSTOMER SERIVCE I HAVE EVER HAD WAITING OVER A MONTH IN A VERIFICATION PROCESS AND THEY WONT WITHDRAW MY FUNDS SO I CAN LEAVE. AVOID THESE PLEASE THEY ARE A DISGRACE AND GOVERMENT NEEDS TO CRACK DOWN ON THESE LOT
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Stephen Lancaster
26 June 2023
Comment from ca.trustpilot.com
Robbed a tenner from me by not honouring their top cashback commitments. Essentially, Betfair are thieves.
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-aysha plays-
24 June 2023
Comment from ca.trustpilot.com
i play the same games across many apps and this is by far the worst i’ve ever played on . dead spin after dead spin . i know losing spins are a thing but i also know when after 10 or 12 spins it shouldof triggered something but nope not once lol so won’t ever deposit here again ilstick with William Hill and Ladbrokes thank you at least i know there i won’t go through 12 spins without 10p back . don’t waste your money here on slots probs best just for their exchange betting site if that’s your thing
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Elina Hedlund
24 June 2023
Comment from ca.trustpilot.com
They are total scam artists. 01𝟭𝟮.be had to intervene and offer me assistance to get back my reimbursement of my lost funds from this deceptive site.
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Kelly Louise
22 June 2023
Comment from ca.trustpilot.com
I’d of given 0 stars Complete and utter waste of my time and money! Signed up to Betfair, deposited £20, thought I’d give poker a whirl, says In the poker app new customers get £20 free in poker tickets when you accumulate 25 points, than if you read the terms and conditions it says for every £1 staked on poker I’d get 25 points. Thought this can’t be right played my first poker game and got 1.75 points not 25 points like app says, that’s the first con! Secondly I have 40 x10 p poker tickets in my poker app but it’s not letting me play with them contacted live chat, provided screenshots of the tickets, the date they were issued and expired, they told me and the management got involved that these poker tickets weren’t on my account, so I than took another screenshot of the poker tickets and sent it and still they were arguing with me that there’s no tickets. There complete and utter liers! I have proof with the time and date on them and still there saying no poker tokens are on my account. This site needs closing and the gambling Commission aren’t doing there job, how can casinos get away with this? There shocking as a casino
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FK u scammers
22 June 2023
Comment from ca.trustpilot.com
Yeah that's right not a single winning spin on any slot with £1000. 2 bonuses under 20x Absolutely hideous. And this is what you can expect all the time with 95-88% rtp slots. Just f*n utter garbage
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Lonely Soul Clothing
22 June 2023
Comment from ca.trustpilot.com
So had a 5 fold accy on and cash out was available . Hit 4 of the 5 and market has been suspended for over half hour. Total rip off. Won’t even let you cash out . These sites need to be investigated properly for once. They take the pi55
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Jason Swan
17 June 2023
Comment from ca.trustpilot.com
Tied to withdraw a small £10 win (won back stake) as soon as I requested it my account was suspended!! They want documents to prove my name, address, and to prove that the funds belong to me, my bank details..... Didnt they do all that when I registered? Even verified my phone number!!Now, are we not told that, we should never send these kind of documents/ID via a message?You took my money form account, so, pay it BACK!!! Stop all the bs, Your tv ad should be banned because of the amount of negative feedback for this company!! Are the TV channels aware they are promoting such bad practice!!
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Darryl Parton
17 June 2023
Comment from ca.trustpilot.com
u just dont win its a compleate rip off u never hit big been a customer year's the permotions are very poor crap. keep putting money in never win over 500 last month nothing its getting so poor been a customer over 10 years or more never a big win ever the top prizes are not real only for u tubers to look good joke
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Andrew Barclay
16 June 2023
Comment from ca.trustpilot.com
Fantastic Company. Really look after their customers. INSTANT WITHDRAWALS. Easy App. Great customer service and also make sure you’re not spending too much. 10/10 no doubts. I’m going to hit the JACKPOT one day on the Daily free pinball. I’m sure it’ll happen one day.
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Joe Wood
13 June 2023
Comment from ca.trustpilot.com
Made me laugh when I read the star rating on here - this is the worse company in the world - DO NOT USE BETFAIR They were good when opened but now a disgrace and should be closed down
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Andrew Mason
11 June 2023
Comment from ca.trustpilot.com
Can’t believe after 18 years I get restricted to £750 a month deposit limit .During this period paid for my house raised two children enjoyed reasonable lifestyle and paid into a decent pension.Control freaks will end true gambling just so the degenerates can continue gaming .Goodbye to my hobby
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Tarik Yasin
03 June 2023
Comment from ca.trustpilot.com
Anyone who plays there casino deserves to lose everything they have. As its the most crooked online bookmakers that has ever existed ( how they get away with it is a mystery ) please read reviews before handing over your money.
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CAZZ
24 May 2023
Comment from ca.trustpilot.com
whats with all the negative comments best site iv been on for years good payouts quick withdrawl's, cant beleive i wated money on tombola day after day year after year with no withdrawl's when i could have been playing on here.
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Must Have
23 May 2023
Comment from ca.trustpilot.com
Fed up with these crooks, take your money but nothing in return! Not.only do they not give best odds which is a loss eevn when your bet wins, they now have allowed there live streaming to become unwatchable with jigging and lagging, resulting in using another betting site to eatch so mught aswel use them instead! Been going on for weeks so they are well aware but will do nothing!
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Dave Baker
21 May 2023
Comment from ca.trustpilot.com
Worst site going. There's nothing fair about it. Will eat deposit after deposit and not even offer something remotely worth withdrawing. Bonuses never roll in on machines either. Prize pinball wins maybe once in 10 times. That's only for 1-2 spins. All in all garbage, keep well away unless your happy to hand money over, with no chance of ever seeing back!
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Luis Da Graca
15 March 2023
Comment from ca.trustpilot.com
Placed a couple of bets with betfair. More than one occasion, the game was suspended. Losing my money as a result. Could not trade on any game. I think that's how they make their money. Suspend games so nobody can trade and take all the money that's been suspend
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David Duarte
13 March 2023
Comment from ca.trustpilot.com
I have been a Betfair customer for many years. More than 15 years. I never had any serious problems with Betfair. They were always attentive and very helpful in small problems. Undoubtedly the best and biggest brand in terms of sports trading! Thank you very much
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The Real RC
12 March 2023
Comment from ca.trustpilot.com
Used them for nearly 20 years. They have gone over the top with the Gambling Commission account review and requiring intimate details of my personal affairs that even a bank, building society or credit card company wouldn't want on a loan/mortgage/credit application! And this is to use my own money. Dreadful.Unfortunately while they retain a virtual monopoly among betting exchanges they will be able to continue to ride roughshod over customers. Maybe all the people closing their accounts will move to Betdaq and add enough liquidity to make them a viable competitor.
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keplr
12 March 2023
Comment from ca.trustpilot.com
I have played on many online casinos in my life starting back in 2002 and considering the experience I just had over the last 50 spins on 3 different roulette games using a certain well known pattern, I can almost (and I use the word almost because certain means 100% and I'm more like 98% certain) guarantee you that this casino has rigged roulette games.If they rigged roulette you can be sure they rigged other games too.Do not play here, its not worth the risk. Check trustpilot gambling category, go to casinos, order the sites by "most reviews" and then look for a casino with at least 4 or more stars. I usually do this but I didn't check betfair before I started because I'd heard the name so often I assumed it was completely legitimate. But I now have serious doubts about this.This isn't based on the fact I lost money. It's based on probability and my past experiences of roulette games. What happened to me here was way out of the norm.
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Vaughn Rice
11 March 2023
Comment from ca.trustpilot.com
Dreadful customer service and there poker deals are extremely rigged . They will tell u Random number generator selects the cards . One you cannot defy probity without odds manipulation (CHEATING) Hand clashes and suck outs well beyond true odds. Worth pointing out no tests are done on the source that the RNG uses for selecting the cards.It doesn't take a lot to have say 100 hearts and 10 other suits if you want a heart selected and its still RANDOM Mmmmmm. Don't be fooled they CHEAT to increase rake and will not agree to independent testing of true probability.
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Brian
10 March 2023
Comment from ca.trustpilot.com
Had a betfair account for over 10 years. Out of the blue I was permanently self excluded. Contacted there on line 16 times. Got a different reason every time. This also excludes me from paddy power,skybet and poker stars because they are all linked. Every agent just wants to get you off the phone and move on to another call. Customer service is shocking
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Samantha
08 March 2023
Comment from ca.trustpilot.com
Another new game ...another 100 spins WITHOUT 1 WINNING SPIN .they get worse by the day ....BE WARNED STAY AWAY
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rodney reid
06 March 2023
Comment from ca.trustpilot.com
Scam company been with them for years and they tried to scam me out of a bet for a couple of hundred when bet should have been voided.Then tried to lie there way out of paying back my money.Eventually when I asked for a copy of their rules they suddenly returned my cash.Con artists
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Tom
06 March 2023
Comment from ca.trustpilot.com
3 months no winnings at all. Betting app so.rubnish and difficult,who made was a nipper. Dayli bonus is so crap, no won no win ,20p. So so fixed. Absolutely joke company. Definitely not recommended
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Mike Nuqui
04 March 2023
Comment from ca.trustpilot.com
Would give it a minus star if possible. Got scammed on the cash out market. Placed a bet on an underdog team and when that team was winning 2-0, I tried to cash out my profits but Betfair site conviently went down for at least 20mins due to 'technical issues' apparently. By the time betfair site conveniently started working again the score was 2-2, therefore losing my pofits and my money. Betfair customer services said it's in their T&C's that cash market is never guaranteed. Avoid using this platform.
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Neil Gauden
04 March 2023
Comment from ca.trustpilot.com
Betfair poker like all other poker sites is rigged.they all use the same algorithms. So many consistent bad beats v chip leaders. Go all in against chip leader, you’ll probably get beat, chasers get rewarded. Played a few sites, they’re all the same. No one would play like most Betfair players play on a real table, because they’d get laughed off , calling all in with 8/4(I kid you not) and hitting full house with 8’s and 4’s. Don’t waste your hard earned because Betfair will reward the sh!te players. It’s not like real poker, it’s a sham
Lynne Cooper
04 August 2023
Comment from ca.trustpilot.com
Signed up for promo and didn’t get it cos I used Apple Pay🤷♀️ it actually come up with apple play not a place to enter cardNo warning nothing and nothing offered from Chris at customer services
Signed up for promo and didn’t get it cos I used Apple Pay🤷♀️ it actually come up with apple play not a place to enter cardNo warning nothing and nothing offered from Chris at customer services