Betfair PLAYER REVIEWS(1806)
Nathan Adam
20 November 2020
Comment from ca.trustpilot.com
I started betting months ago, my account was charged £ 1500 and I lost everything. Luckily for me, the last 3 weeks I met the guy on Instagram called ity_tipster1234, the guy games are nerve-wracking !!! .. I have won more than £ 75,000 just within the last 3 weeks, and guess what ?, he does not 'If you do not charge a penny for his game, you only pay him when you win! I would definitely recommend you guys to go and check him out on Instagram.
Mr Frank
19 November 2020
Comment from ca.trustpilot.com
Junk mail should have an unsubscribe option. I have not used this company for 4 years, but now they want to spam me with junk. AVOID
Colin Bain
19 November 2020
Comment from ca.trustpilot.com
LOL you win a few quid and they restrict your account to a max win of £100... Used to be a great site BUT lost the plot now. use other sites...
Cheryl Browning
18 November 2020
Comment from ca.trustpilot.com
After reducing the monthly rewards to really poor value, they have now removed the weekly streak bet now to make them the most rubbish bookie around who offers hardly now decent promos.now. avoid. I've gone to another bookie now.
Evan Bella
18 November 2020
Comment from ca.trustpilot.com
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kevin witter
15 November 2020
Comment from ca.trustpilot.com
One of the best out there imo. They offer everything. Are linked with Paddy Power (who are equally as good, but don't offer exchange betting). Great weekly/monthly bonuses on offer and quick withdrawals. One downfall is the Playtech poker/casino software.....play those with EXTREME caution.
Vaughan Williams
13 November 2020
Comment from ca.trustpilot.com
I signed up to Betfair in response to an ad offering free betting credit, and as I'd read they were offering good odds on the US presidential election. Their website is confusing and user unfriendly, and they never honoured the free credit. Their website seems to show bets I didn't make, and they are refusing to pay out on the ones I did make. Their staff were unhelpful and rude, and their escalated complaints area refused to assist.
stan carter
13 November 2020
Comment from ca.trustpilot.com
What a shambles it is a complete scam why are they getting away with this fraud. I put 10 pounds to join Betfair I was promised a free 20 bet and a 10 pound sports book bet. The sports book bet was not responding so I sent an e mail no response I then went on live customer care after 45 mins I was told I need to claim the sportsbook offer I politely said please don't patronize me. When I went back to my account I had a small bet on the 11.45 race and guess what? The bet had gone I was going to contact them again but thought just close your account these are fraudsters and don't ever touch them. There are decent bookies online William Hill for instance so dump these thieves as soon as possible.
Richard
13 November 2020
Comment from ca.trustpilot.com
Betfair and Paddy P are by far the worst payers in casinoland .I had an account with both for a year and didnt get of my seat once ,with regular deposits. I closed both, my ex partner has accounts also and still plays there with little or no payout what so ever ..i mean nothing she keeps playing winning everywhare else, but never in these two combined casinos absolute DISGRACE why she plays there i will never know appart from ADDICTION i can see no other reason.STICK with VIRGINBET at least they look after theyre players
Declan
13 November 2020
Comment from ca.trustpilot.com
There should be a 0 star option! Completely dishonest company and now also thieves! I was with Betfair for 10+ years. In August they suspended my account for apparent 'security issue'. At first it was ID and proof of funds to get it back, which was sent, then a week later something else, and then something else a week later. To date they have: My UK passport, driving license, utility bills, bank statements, wage slips, evidence of my wages being paid in to my bank, bank statements showing transactions from my acc to Betfair. Skrill money book evidence, PayPal acc statement, Proof of ownership of an old bank card. You name it and they have got it. A week ago i was kicked out of my PaddyPower acc and my funds withheld. Their reason - because of my betfair acc!! (same people). They are not replying to my emails, fobbing me off in the chat, and I still haven't been contacted. They have stolen £80 from me...Not winnings - a recent deposit. You are probably thinking 'Yeah he must have done something' I wish... This would be so much easier to accept if I did. I have 1 long term legitimate job, 1 source of income. I am as vanilla as they come. If they can do this to me and treat me in this manner and steal from me, they can do it to you. I don't even know what to do to try and get my money back. I feel completely betrayed. A law unto themselves that don't feel the have to explain. AVOID
ARNIS Sarkovskis
13 November 2020
Comment from ca.trustpilot.com
Match ended 3 hours ago but they are showing awaiting results becose its winnnig cupon. liars and cheats
Harry
13 November 2020
Comment from ca.trustpilot.com
l made an initial huge deposit after reading good reviews about them and when it got to the point of withdrawal, it pulled an exit. But then for the sake of my own sanity, I sought for answers and I found ( Emilyperpy at Yahoo mail ). I filed complaint with them and within a short period of time, I was able to recover all my funds back.i recommend their swift.
CompleteSavings member
12 November 2020
Comment from ca.trustpilot.com
NEVER EVER EVER DEPOSIT ON THIS SITE! I HAVE BEEN ROBBED OF MONEY BY BEING PROMISED A 100% DEPOSIT MATCH BONUS, ATTEMPTED TO CLAIM TWICE BY DEPOSITING TWICE & RECEIVED NO SUCH BONUS.. TRIED TO ASK TO SPEAK WITH A MANAGER TO BE TOLD ‘SORRY A MANAGER CANT DEAL WITH PROMOTIONS’ BUT THATS WHAT A MANAGER IS FOR!!!!!!!! DAYLIGHT ROBBERY. I WILL BE CONTACTING THE GAMBLING COMMISSION!
Rob
12 November 2020
Comment from ca.trustpilot.com
Bet fair may be a renowned bookmakers but they do not do anything out of the ordinary. I requested a withdrawal on Wednesday only to find that it is still pending today and the money will not be available until Tuesday next week at the earliest. This in comparison to the arrivals is absolutely shocking. After speaking to customer services I just found I was speaking to a robot and wasted most of my time when I finally got through to a representative I wish I never bothered. There are many other bookmakers on the market that offer a better service than this
Robert Hartley
12 November 2020
Comment from ca.trustpilot.com
Streamed casino content for a while, decided id go see if i could get some sort of affiliate links or similar, nothing available to me, unfortunately the last time i show anything from betfair, also i bet £1 spins minimum so bit strange how you think a promotion giving 10p free spins is going to excite me, very odd
Stefan
08 November 2020
Comment from ca.trustpilot.com
since it was founded in 2000 this company was run by people with a brain who put the punter first. It grew extremely fast and soon became #1 . The wheels came off the very day it floated on the exchange in 2010. After that, the interest of the shareholders was more important than that of the punters. I am watching their demise with interest and hope they get what they deserve
Tristan
07 November 2020
Comment from ca.trustpilot.com
Just google betfair matched betting and you will find a guide by betfair promoting matched betting. Dont promote matched betting on your website then ban people for trying it. Its insane how you charge 5% commission surely that brings in enough cash flow. The 'free bet streak exchange promotion' is something I genuinely punt on and I have been winning these alot. If you cant justify someone winning on this promotion change your terms to make it harder. Dont lure people in and cut them off its totally unjust but i suppose that's the difference between bookmakers and exchanges. You are not an exchange just another scumbag bookmaker.
Tom Reid
07 November 2020
Comment from ca.trustpilot.com
Betfair are waiting for the results from legal challenges to the US election. This is simply the best way to go about it.
Ramsey hogue
07 November 2020
Comment from ca.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.
AJ surminanna g mail
06 November 2020
Comment from ca.trustpilot.com
Had a bad experience here,wasn’t easy for me until I met an expert,I will highly recommend they're Sincere and honest in all way round they helped me got everything i lost feel free to contact her
Maestro
06 November 2020
Comment from ca.trustpilot.com
I like a lot the betfair exchange platform, using it a lot for years. Unfortunately, I cannot say the same about their casino service, that one is kind of bad at this moment. Hope they will improve it in the future.
Sports Bettor
05 November 2020
Comment from ca.trustpilot.com
Good experience with this betting exchange. A market mover for sure.
J. Likens
04 November 2020
Comment from ca.trustpilot.com
betfair.com did the much fraud to me. I invested money there and after sometimes they were like disappeared. Thank God, I found (BTCinterest.live) and life is best now.
Jayson Odika
02 November 2020
Comment from ca.trustpilot.com
Any time the company feels like they would lose money they suspend my betslip hours before the match even starts it tells me awaiting result but it hasn’t even started.. CRIMINALS
Steven Hodges
02 November 2020
Comment from ca.trustpilot.com
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Ramsey hogue
02 November 2020
Comment from ca.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.
Cyril Harrison
02 November 2020
Comment from ca.trustpilot.com
What a disgrace Betfair has become. I contacted the customer services regarding an incorrect settled wager - was told it was a loser, but disagreed and contacted them via email - have had no reply. Heres my wager -whats your opinion ? I had a wager on a horse match race A versus B- both horses pulled up - but my bet was settled as a loser- so who won and who lost ?? This has happened previously and in my opinion should either be void bet or a non runner. I wonder how many unsuspecting punters are ripped off in similar settling ? Seems this company is only interested in its profits with no or poor customer service. My advice is keep your eye on their settling of your bets. Certainly this company gone down hill for service to punters.
Chris
31 October 2020
Comment from ca.trustpilot.com
1.5 stars out of 5. That is thousands of customers..Read reviews before you get involved..If you win they don't pay out ...Scam avoid......
Tim
30 October 2020
Comment from ca.trustpilot.com
The review by Spencer Pearce below is exactly what I was going to write They used to the gold standard of customer service. Then Paddy Power got involved and they are now a disgrace. They lie about calling you back and they are rude and unprofessional. They act like this because they have a monopoly on exchange betting cos the opposition is so bad. If you have an account just pray you don't need customer service
Fruby
27 October 2020
Comment from ca.trustpilot.com
I use betfair exchange when I am football trading and have found it the best exchange, offering the most markets.
Feilim
27 October 2020
Comment from ca.trustpilot.com
I joined Betfair. Added £10 for free bet. Never got it. Won a bet with my tenner. Had £15 in my account. I then got an email giving free spins. So i clicked on it and had these free spins. Checked balance and money had gone. Only way to contact Betfair was on chat. Stayed on for 3 hours as got cut off 4 times by staff. Last person said someone would contact me within a few days. That was over a week ago and nothing. Scam website. I would have gave no stars if possible. Dont know how regulatory allows this to happen.
JOHN FINLAYSON
27 October 2020
Comment from ca.trustpilot.com
Never no problems plenty of free spins easy and fast withdrawal can't understand the bad reviews but am not a big casino player
Robert Hartley
23 October 2020
Comment from ca.trustpilot.com
Betfair rewards just got worse, why would i pay more commission for a higher rewards package ? THERE IS NO VALUE IN THAT FOR THE CUSTOMER WHAT ARE YOU THINKING BETFAIR!!!!
J. Likens
23 October 2020
Comment from ca.trustpilot.com
betfair.com did the much fraud to me. I invested money there and after sometimes they were like disappeared. Thank God, I found (BTCarbitrage.live) and life is best now.
Tan
23 October 2020
Comment from ca.trustpilot.com
odds are so overpriced compared to others!
Collette
22 October 2020
Comment from ca.trustpilot.com
Should of lookled on here first , just takes my deposit never get a win.
Spencer Pearce
22 October 2020
Comment from ca.trustpilot.com
In regards to my previous review of Betfair if you combine Betfair and Paddy Power trustpilot ratings(Paddy Power is about 1.6 compared to Betfairs 1.5 both extremely bad)you will start to see why Betfair has gone from being the best betting exchange experience in the early 2000's to what it is now as the customer experience which was always important to Betfair has now become totally non existent. If you check the Paddy Power ratings you will see pretty much the exact same issues that Betfair members have which is with the Sportsbook where football matches disappear Cash Out disappears at convenient times(the casino arcade and slots are very suspicious in my opinion and never work properly)which is exactly what Paddy Power users say so is it any wonder when Paddy Power bought up the Sportbook and joined forces with Betfair that the whole experience has got worse. I have never reviewed Betfair before on Trustpilot and was absolutely shocked at how bad the ratings are people closing their accounts leaving in their droves and it should now be plain obvious to Betfair that they have serious issues its not just a few issues its numerous problems mainly with the Sportsbook but also the Exchange. Betfairs customer service representatives if that's what you want to call them can be extremely rude and aggressive insinuating that's its your fault and why are you complaining it takes forever to talk to someone on live chat as they don't have an email facility anymore every other betting company does apart from Betfair which considering they are a multi national worldwide company should be an embarrassment because a member doesn't want to talk about something important on live chat or receive an automated response they want to either talk to someone on the phone who knows what they're talking about or send an email(a lot of Betfair customer service representatives don't understand Betfair or betting)so why are they working for them answering customers queries if they don't understand how the Exchange/Sportsbook works. A recent reviewer on Trustpilot said they wouldn't be surprised if Betfair go under I'm not sure that will happen but if you keep on offering a substandard service and keep on taking your loyal customers for granted then you deserve exactly what you get people will go elsewhere as there are plenty of Betting Portals and Sportsbooks around plus Betfair don't have the monopoly online anymore like they used to have. I have four telephone accounts none with Paddy Power should I add and although the majority of my betting online has gone through Betfair since the early 2000's I'm more than happy to take my money elsewhere if I'm not valued or wanted so I think Betfair and Paddy Power should heed the warning as people will keep on leaving and it might be too late for them to do anything about it or realise what's going on Betfair and Paddy Power you have been warned.
Miss Anthony
21 October 2020
Comment from ca.trustpilot.com
Annoyingly I don't get any promotions anymore, apparently not eligible for any of the 5 free spins. I used to get these everytime they showed up on my app but now I can't get any. I did have a problem with my account and I believe this is why and what's happened but the customer service team don't seem to care or want to help - account deactivated you won't be getting my money anymore!
T.F
21 October 2020
Comment from ca.trustpilot.com
Used to be superb then sold to PP and now gone to the dogs They don't reply to emails and if you get thru to someone on a phone they promise a manager will call you back but they never do... Site has numerous problems and is always going down. Live video down at least once a day Used to be 5* but now they couldn't care less about customers I don't want to give even a 1
Robert
21 October 2020
Comment from ca.trustpilot.com
API works really good. I uploaded some documents, that were accepted, before doing the first withdrawal. I did not know that my account was not fully verified yet and had to wait a week before the account was verified. In the meantime I couldn't bet. Still 4 stars. API works good and the documentation is good enough. Customer support is quick to react. Only the KYC department was a bit slow.
Pat
21 October 2020
Comment from ca.trustpilot.com
This is honestly the biggest scamming ripoff casino you could ever use or be a part of. Youre obviously not supposed to win every single time you play, but you will get caught up losing every single deposit you make on just about any and every game you play. I know many people who will vouch for this as well. Stay away from this place at all costs...if you don't believe me or the other people here saying the same thing, you are going to waste your money. I've deleted my account with them and it wouldnt be a surprise if they go completely under in the near future. Stay away, trust me.
crypto guru
20 October 2020
Comment from ca.trustpilot.com
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Richard tyler
20 October 2020
Comment from ca.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.
Spencer Pearce
19 October 2020
Comment from ca.trustpilot.com
Years ago Betfair used to be the best betting experience around the exchange was top notch and fluid with lots of liquidity available on a range of markets but since Betfair linked up with Paddy Power the Sportsbook side has gone rapidly downhill. There is definately something suspicious going on with the casino arcade slots as when first played you will win money but after a while you will start losing heavily with spin after spin losing and no returns. I've noticed many suspicious patterns on certain casino games where the same patterns are repeated over and over again sometimes you will be offered 25 free spins when you win £25 if you accept the offer you will lose heavily sometimes upto £100 or more yet if you don't accept the offer you will win so its as if you are being encouraged to accept the free spins offer which many gamers will do and if accepted you will lose a lot of money straight away. Betting on the Sportsbook football is a nightmare games will totally disappear at random for no reason Cash Out conveniently disappears at certain points to stop any Cash Out and will not return for ages sometimes when the game is nearly finished rendering the Cash Out option defunct. This happens all the time on multiple/accumulator bets on the Sportsbook add that to the customer service from Betfair which is totally non existent and all in all what was once a brilliant betting experience has become a nightmare. I would definately say that the casino gaming is extremely suspicious and would strongly advise using it my enjoyment of Betfair used to be brilliant but its not really fun anymore I have no confidence in its legitimacy the exchange is ok punter again punter Betfair don't care about the exchange as they make huge amounts in commission the Sportsbook is totally different and I personally don't have any confidence whatsoever betting on the Sportsbook so I would say if you bet on the Sportsbook you do so at your own discretion because in my experience you will lose and lose heavily over a period of time. P.S I would score 0 if I could.
Daniel Holdsworth
19 October 2020
Comment from ca.trustpilot.com
I have £44K on live bets with Betfair without prior notice or communication they have closed my account denied me access with no reason. I had to do my own investigating to find out why this could be. After sending to them on several occasions and receiving confirmation of receipt of ID, Bank Statements,P60,Payslip, utility bills , proof of wealth they still haven't resolved this. Asked for data protection subject access they sent the reply to my wife email address. They are incompetent and it is beyond me that they can do this and not resolve it, They have now done the same thing to a relative. Their communication between their customer services and their so called verification team in Malta is useless. If you get into this situation record everything copy everything and get resolver involved straight away. When resolver send off your complaint and even if Betfair get in touch with their standard auto reply and resolver come back to say do you want to escalate this escalate it and push for a deadlock letter so you can get the Independent Complaints involved asap. Also get in touch with the Malta Gaming Commissions and send a complaint to them, Betfairs communication is woefully unprofessional.
James Smith
18 October 2020
Comment from ca.trustpilot.com
I opened an account, had 8 x£10 bets, asked for my free bet as advertised, oh I wasn't eligible for that promotion, rubbish these people get away with theft, no-one ever investigates. Typical England, rob,rob,rob.!!!!!!
Flavio
15 October 2020
Comment from ca.trustpilot.com
razzi latts
14 October 2020
Comment from ca.trustpilot.com
Limited after first bet. Allowed bet now about 5 euro 🤣
Jon Clay
12 October 2020
Comment from ca.trustpilot.com
Don't understand a previous comment about lack of Football matches to bet on. There's a wide array of markets, certainly for Football and Horse Racing which I use on Betfair. I can't comment on the Casino side as I don't use it. Never had a problem though with the services I do use and Customer Service were helpful when I have had to use them.
phil lower
21 November 2020
Comment from ca.trustpilot.com
Guys Have any of you noticed that prices have been shaved on your horse racing winners, I’ve had 3 incidents now, backed an 8/1 winner got paid out at 13/2, backed 6/1 suddenly its 5’s, and latest a 10/1 suddenly 8, I’ve been punting long enough to know when something doesn’t feel right, anybody else noticed this?
Guys
Have any of you noticed that prices have been shaved on your horse racing winners, I’ve had 3 incidents now, backed an 8/1 winner got paid out at 13/2, backed 6/1 suddenly its 5’s, and latest a 10/1 suddenly 8, I’ve been punting long enough to know when something doesn’t feel right, anybody else noticed this?