Betfair PLAYER REVIEWS(1803)
Wesen Razeen
19 February 2020
Comment from ca.trustpilot.com
cash out at start was available then gone. even the match live bet gone. i looked at other websites their bets are available on the same match.this happen many times to me
cash out at start was available then gone. even the match live bet gone. i looked at other websites their bets are available on the same match.this happen many times to me
Reply
james s
18 February 2020
Comment from ca.trustpilot.com
long time customer and never noticed u cannot do lottery bets with them was a joke but in saying that soon as paddy power bought them out it was always going downhill thanks be the lord we have BET365.
long time customer and never noticed u cannot do lottery bets with them was a joke but in saying that soon as paddy power bought them out it was always going downhill thanks be the lord we have BET365.
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Michael Mather
15 February 2020
Comment from ca.trustpilot.com
Betfair have decided to change their terms and conditions of settling bets without telling its customers. Lucky 15s are not paid out double on one winner. You cannot phone to complain, only online chat, whereby you have a written conversation with someone who is talking to 5 people at the same time about completely different things. Been a customer for many years-not valued
Betfair have decided to change their terms and conditions of settling bets without telling its customers. Lucky 15s are not paid out double on one winner. You cannot phone to complain, only online chat, whereby you have a written conversation with someone who is talking to 5 people at the same time about completely different things. Been a customer for many years-not valued
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andy radka
13 February 2020
Comment from ca.trustpilot.com
Once again Betfair guaranteed odds did not apply to my bet. Must have put it on too early in the morning or for some other reason which is NOT as well publicised as the claim to offer best odds. They clearly do offer this but not for all races all the time!!! Make it clearer Betfair or change the rules to fit the marketing!!!
Once again Betfair guaranteed odds did not apply to my bet. Must have put it on too early in the morning or for some other reason which is NOT as well publicised as the claim to offer best odds. They clearly do offer this but not for all races all the time!!! Make it clearer Betfair or change the rules to fit the marketing!!!
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Aleksandar Dzartov
13 February 2020
Comment from ca.trustpilot.com
I do play slots on betfair exchange and it was fine at the beginning but recently played starbust and i hit stars on 2nd and 4th row and orange diamonds in-between, so already big win and maybe will hit one more row stars but suddenly pop up message appeared with retry error message and the game just froze, when i reloaded the page manually lost the session and no win at all, also similar thing happen to legacy of dead hit the bonus game and the game froze again. Will not bother with customer support coz they are always right. My monthly budget is 3k but i will play on another casino. Never had such a problem with other casinos, please avoid betfair scam company.
I do play slots on betfair exchange and it was fine at the beginning but recently played starbust and i hit stars on 2nd and 4th row and orange diamonds in-between, so already big win and maybe will hit one more row stars but suddenly pop up message appeared with retry error message and the game just froze, when i reloaded the page manually lost the session and no win at all, also similar thing happen to legacy of dead hit the bonus game and the game froze again. Will not bother with customer support coz they are always right. My monthly budget is 3k but i will play on another casino. Never had such a problem with other casinos, please avoid betfair scam company.
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Chris
08 February 2020
Comment from ca.trustpilot.com
Placed a bet that won on betfair and it went down as a loss. I complained and they said it would take hours to look in to. This is a game that was live on tv and results posted on BBC sports site. This isn't the first time for this to happen. I have never had a situation where they have accidentally paid out incorrectly, the errors only seem to happen on my winning bets.
Placed a bet that won on betfair and it went down as a loss. I complained and they said it would take hours to look in to. This is a game that was live on tv and results posted on BBC sports site. This isn't the first time for this to happen. I have never had a situation where they have accidentally paid out incorrectly, the errors only seem to happen on my winning bets.
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Paul D Buttrill
07 February 2020
Comment from ca.trustpilot.com
There's something very dodgy about Betfair. 2 football matches I had recently put money on were cancelled/ postponed but I never got my stake back. It just seemed to have 'disappeared'. Thankfully it wasn't much. Also I was backing a match at under 4.5 goals. The odds were 1/5 at the start and when one of the teams scored the odds went to 1/9. How the hell does that work ?????!!!!!!!
There's something very dodgy about Betfair. 2 football matches I had recently put money on were cancelled/ postponed but I never got my stake back. It just seemed to have 'disappeared'. Thankfully it wasn't much. Also I was backing a match at under 4.5 goals. The odds were 1/5 at the start and when one of the teams scored the odds went to 1/9. How the hell does that work ?????!!!!!!!
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George
07 February 2020
Comment from ca.trustpilot.com
Issue with my account logging in. Get told to use web chat, same routine, same questions, keeps going around in circles, issue never resolved and after 1 hour and 10 minute delay between each chat, the agents just stopped responding and a new chat session started. Absolute joke.
Issue with my account logging in. Get told to use web chat, same routine, same questions, keeps going around in circles, issue never resolved and after 1 hour and 10 minute delay between each chat, the agents just stopped responding and a new chat session started. Absolute joke.
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Jon
06 February 2020
Comment from ca.trustpilot.com
Absolute joke. Placed a bet late on in football game, cashed out straight away. The cash out bar went to the very end and instead of showing successful cash out, it stayed grey for 7 seconds before the market was suspended and the game opposition scored causing the bet to lose. But I had already cashed out before this point. Contacted chat they denied a return of stake. Contacted escalations and they said there's no record of a cash out attempt! I'm £8000 out because of their rubbish system and unwillingness to put customers first before their greedy pockets and trust on flawed systems.
Absolute joke. Placed a bet late on in football game, cashed out straight away. The cash out bar went to the very end and instead of showing successful cash out, it stayed grey for 7 seconds before the market was suspended and the game opposition scored causing the bet to lose. But I had already cashed out before this point. Contacted chat they denied a return of stake. Contacted escalations and they said there's no record of a cash out attempt! I'm £8000 out because of their rubbish system and unwillingness to put customers first before their greedy pockets and trust on flawed systems.
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Mr Thomas Dixon
05 February 2020
Comment from ca.trustpilot.com
I totally agreed with most of the bad reviews below. I have been using Betfair for so many years. Recently I did think I am been losing money on my account. I text message to my VIP manager to mention the issue. No reply at all. I decided to close my account and ask them to take my card detail away. They said they can't do it by live chat. So I ask my bank to cancel my cards. Please do not go to this company. They are a thief. avoid!
I totally agreed with most of the bad reviews below. I have been using Betfair for so many years. Recently I did think I am been losing money on my account. I text message to my VIP manager to mention the issue. No reply at all. I decided to close my account and ask them to take my card detail away. They said they can't do it by live chat. So I ask my bank to cancel my cards. Please do not go to this company. They are a thief. avoid!
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Giraffe_smoothie
03 February 2020
Comment from ca.trustpilot.com
Wish they had zero stars I didn't even have that much money and they blocked my account, and held up my money for months, they kept lying and saying they had to verify it, perhaps it is a slow process or they are just liars either way you will lose your money and never see it again. I have a few hundred pounds lost to them and I can't afford a lawyer to get it back. This company has turned out to be crooks. I think they are going bankrupt soon, as i've heard lots of similar stories of them refusing to payout DO NOT DEPOSIT A CENT WHATEVER YOU DO Use smarkets its great and has 8 hour withdrawal times. Verification is fast and easy. 0% Commission too.
Wish they had zero stars
I didn't even have that much money and they blocked my account, and held up my money for months, they kept lying and saying they had to verify it, perhaps it is a slow process or they are just liars
either way you will lose your money and never see it again. I have a few hundred pounds lost to them and I can't afford a lawyer to get it back.
This company has turned out to be crooks. I think they are going bankrupt soon, as i've heard lots of similar stories of them refusing to payout
DO NOT DEPOSIT A CENT WHATEVER YOU DO
Use smarkets its great and has 8 hour withdrawal times. Verification is fast and easy. 0% Commission too.
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Mr S Ball
02 February 2020
Comment from ca.trustpilot.com
The exchange is superb, a must to try, but the Sportsbook is a total joke!! Tried to have £40 on an early priced Greyhound.. They put up 4/1, but would only lay me £1,25p!!! Can you believe that?? Betfair Sportsbook is a total disgrace, and should be struck off!!!
The exchange is superb, a must to try, but the Sportsbook is a total joke!! Tried to have £40 on an early priced Greyhound.. They put up 4/1, but would only lay me £1,25p!!! Can you believe that?? Betfair Sportsbook is a total disgrace, and should be struck off!!!
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CF
01 February 2020
Comment from ca.trustpilot.com
I Like that I am not alone in stating betfair is *hite ! Slow score updates crap platform disgusting company all adds upto a very poor experience ! Best avoiding these turds... IMHO
I Like that I am not alone in stating betfair is *hite !
Slow score updates crap platform disgusting company all adds upto a very poor experience !
Best avoiding these turds…
IMHO
Reply
Swap Sorted
31 January 2020
Comment from ca.trustpilot.com
/ucking piece of sh///same as paddy power app pure b////x, bet 365 so much better its unreal
/ucking piece of sh///same as paddy power app pure b////x, bet 365 so much better its unreal
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Jozef Ocenas
31 January 2020
Comment from ca.trustpilot.com
After 3 footbal bets they limited my account...lol....maximum bet is 0.55 £ lol Joke company ....and i was only 145 £ in profit!!!! Not millions !!!!! Absolutely joke... You only good for them when your bet are losing ! Avoid .....
After 3 footbal bets they limited my account…lol….maximum bet is 0.55 £ lol
Joke company ….and i was only 145 £ in profit!!!! Not millions !!!!! Absolutely joke…
You only good for them when your bet are losing ! Avoid …..
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Giraffe_smoothie
28 January 2020
Comment from ca.trustpilot.com
scam site, as soon as you win they say your account needs to be verified been waiting a month now for my money because my account is suspended and they wont verify it use SMARKETS its the best Betfair is a useless dinosaur
scam site,
as soon as you win they say your account needs to be verified
been waiting a month now for my money because my account is suspended and they wont verify it
use SMARKETS its the best
Betfair is a useless dinosaur
Reply
Dom Bowen
28 January 2020
Comment from ca.trustpilot.com
What a joke and complete waste of time on live chat with these dikheds. I use my account that I've had for years at least twice a week for football betting. Today I placed 3 different bets. I wacth the one game that goes In my favour . I couldn't remember my other games so go to log in to check my bets. I can't access my account. It's been closed. Apparently I have another account that I can't remember that if has been used it hasn't been for years. They close my current account and tell me I can never access it again and that I need to use my old one. I may have won (although I'm pretty sure i didn't) but that's not the point. I have a right to see my bets I placed the same day. The lady on the chat wouldn't reason with me or call me even though I kept asking to speak to somebody over the phone. Wouldn't even acknowledge my request to be called. Kept telling me I can only use my old account. Apparently the phone lines have discontinued. Fishy? Joke? Bull! When I speak to someone on the betting lines they can access my account and tell me about my bets. Why can't I have my account back? You can see it . Fuc in joke of a company. I will never put another penny Into your company. Stick your betting where the sun don't shine. S h I t customer service. I'm fuming about the whole thing. Done! Ps. Your app is actually crap. You should do coupon betting like on William hill app. when I want to do btts or match result & btts I don't have to keep going back and clicking on each game. Soooooo long . Soooo s h I t. So long fuc ers.
What a joke and complete waste of time on live chat with these dikheds. I use my account that I've had for years at least twice a week for football betting. Today I placed 3 different bets. I wacth the one game that goes In my favour . I couldn't remember my other games so go to log in to check my bets. I can't access my account. It's been closed. Apparently I have another account that I can't remember that if has been used it hasn't been for years. They close my current account and tell me I can never access it again and that I need to use my old one. I may have won (although I'm pretty sure i didn't) but that's not the point. I have a right to see my bets I placed the same day. The lady on the chat wouldn't reason with me or call me even though I kept asking to speak to somebody over the phone. Wouldn't even acknowledge my request to be called. Kept telling me I can only use my old account. Apparently the phone lines have discontinued. Fishy? Joke? Bull! When I speak to someone on the betting lines they can access my account and tell me about my bets. Why can't I have my account back? You can see it . Fuc in joke of a company. I will never put another penny Into your company. Stick your betting where the sun don't shine. S h I t customer service. I'm fuming about the whole thing.
Done!
Ps. Your app is actually crap.
You should do coupon betting like on William hill app. when I want to do btts or match result & btts I don't have to keep going back and clicking on each game. Soooooo long . Soooo s h I t. So long fuc ers.
Reply
Anthony Shepherd
28 January 2020
Comment from ca.trustpilot.com
Betfair Waste of time . Bleed you dry .
Betfair Waste of time . Bleed you dry .
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Russell Prescott
28 January 2020
Comment from ca.trustpilot.com
Had no issues for the first few months , started winning and then had to update a new card payment , bets won and also have a few football bets outstanding, then suspended my account and asked me to provide I.D with photo & utility bill , both provided , I then asked about my money and open bets ..... no reply and chat shut down , now I cannot log in to chat , very poor
Had no issues for the first few months , started winning and then had to update a new card payment , bets won and also have a few football bets outstanding, then suspended my account and asked me to provide I.D with photo & utility bill , both provided , I then asked about my money and open bets ….. no reply and chat shut down , now I cannot log in to chat , very poor
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customer
28 January 2020
Comment from ca.trustpilot.com
Cricket Cricket Overs Line Markit Trading Zero ???????
Cricket
Cricket Overs Line Markit Trading Zero ???????
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David Jones
25 January 2020
Comment from ca.trustpilot.com
Would never ever trust Betfair one bit! There site is so secure 5k was filtered from my bank account in 2 days through this company. So far they have been useless and difficult to correspond with. Blocked my account left me in a vulnerable position and some rich thieves.
Would never ever trust Betfair one bit!
There site is so secure 5k was filtered from my bank account in 2 days through this company. So far they have been useless and difficult to correspond with. Blocked my account left me in a vulnerable position and some rich thieves.
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Pompye
22 January 2020
Comment from ca.trustpilot.com
Sell Sell Sell Sell 🔇Bet365 with neteller/skrill full verifyed 🔇Betfire with neteller/skrill full verifyed 🔇888 sports with neteller/skrill full verifyed 🔇Gtbets with btc wallet full verifyed 🔇Spinsports with neteller/skrill full verifyed 🔇Betway with neteller/skrill full verifyed 🔇 betwiner with neteller/skrill 🔇With All document 🔇 And forex account verifyed with skrill neteller 🔇 if need bank support i will provided @Account_stors (Telegram) contact
Sell
Sell Sell Sell
🔇Bet365 with neteller/skrill full verifyed
🔇Betfire with neteller/skrill full verifyed
🔇888 sports with neteller/skrill full verifyed
🔇Gtbets with btc wallet full verifyed
🔇Spinsports with neteller/skrill full verifyed
🔇Betway with neteller/skrill full verifyed
🔇 betwiner with neteller/skrill
🔇With All document
🔇 And forex account verifyed with skrill neteller
🔇 if need bank support i will provided
@Account_stors (Telegram) contact
Reply
Paul Cook
21 January 2020
Comment from ca.trustpilot.com
Has its problems, mainly with loss of platform performance, loss of streams, etc, but they're still a market leading company.
Has its problems, mainly with loss of platform performance, loss of streams, etc, but they're still a market leading company.
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Lillian Collier
21 January 2020
Comment from ca.trustpilot.com
Hello. My name is Lillian Collier. My review of Betfair: This is a typical fraudulent company that blocks your account after depositing money. They ask for a bunch of documents that they then sell to the same scammers. If you deposited funds with a credit card, ALWAYS write a complaint to VISA / MasterCard, they will chargeback your money to your card and sooner or later stop working with these scammers like Betfair Tell the truth to all your friends. Save them from this crime. Where the police are looking ...
Hello. My name is Lillian Collier. My review of Betfair:
This is a typical fraudulent company that blocks your account after depositing money.
They ask for a bunch of documents that they then sell to the same scammers.
If you deposited funds with a credit card, ALWAYS write a complaint to VISA / MasterCard, they will chargeback your money to your card and sooner or later stop working with these scammers like Betfair
Tell the truth to all your friends. Save them from this crime. Where the police are looking …
Reply
Giraffe_smoothie
21 January 2020
Comment from ca.trustpilot.com
take weeks to verify your account if you have money with them withdrawal takes ages USE SMARKETS INSTEAD. fast verification times, super fast withdrawals, way cheaper fees too. wouldnt touch these guys with a bargepole
take weeks to verify your account if you have money with them
withdrawal takes ages
USE SMARKETS INSTEAD. fast verification times, super fast withdrawals, way cheaper fees too.
wouldnt touch these guys with a bargepole
Reply
CF
19 January 2020
Comment from ca.trustpilot.com
Considering they are supposed to be the biggest and best they are the opposite ! Poor platform, they display suspended markets for no reason, update ultra slow and with a pathetic poor service, high charges and crap experience tells you to all you need to know. The **sports book is a **con with crap prices and they are intent on not just offering very poor service but fleecing you of any value when you do have a win. Bookmakers are all the same these plebs are no different! VERDICT ! CRAP
Considering they are supposed to be the biggest and best they are the opposite !
Poor platform, they display suspended markets for no reason, update ultra slow and with a pathetic poor service, high charges and crap experience tells you to all you need to know.
The **sports book is a **con with crap prices and they are intent on not just offering very poor service but fleecing you of any value when you do have a win.
Bookmakers are all the same these plebs are no different!
VERDICT ! CRAP
Reply
Nottingham Kebab
18 January 2020
Comment from ca.trustpilot.com
Don’t use them big scammers. As long you lose they very efficient as soon you need to resolve any issue there is no phone number no direct email address and live chat is only let them know then forget about it as you not going to get any reply. Live chat agent totally useless will terminate the chat before you come to any solution. Most of the time they don’t have a clue. If you wish to speak to someone you can’t my friend there is no one there for support beware recommend you not to use them at all.
Don’t use them big scammers. As long you lose they very efficient as soon you need to resolve any issue there is no phone number no direct email address and live chat is only let them know then forget about it as you not going to get any reply. Live chat agent totally useless will terminate the chat before you come to any solution. Most of the time they don’t have a clue. If you wish to speak to someone you can’t my friend there is no one there for support beware recommend you not to use them at all.
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Ray Monaghan
17 January 2020
Comment from ca.trustpilot.com
For the second time this week I have been robbed by Betfair as once again I placed edged bets, reduced odds on place bets, only for Betfair to advise the each way box wasnt ticked LIARS as I had my bet checked before placing it Stay well away from these conmen and bandits
For the second time this week I have been robbed by Betfair as once again I placed edged bets, reduced odds on place bets, only for Betfair to advise the each way box wasnt ticked LIARS as I had my bet checked before placing it
Stay well away from these conmen and bandits
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OPP
13 January 2020
Comment from ca.trustpilot.com
Run by typical stupid, greedy people. UK bookmakers and exchanges are unscrupulous in that they will close/limit your account or stop you from betting in some way if you dare to win. I don't know why they call themselves betfair because fair they are not. They have put me on a "premium charge" and want 20% commission. That is ludicrous. Goodbye and good riddance you bunch of numpty clowns. It is a NO WIN - NO WIN situation. Either you lose like 95%+ of all gamblers or you win a few thousand and are stopped from betting. Stay clear of betunfair.
Run by typical stupid, greedy people. UK bookmakers and exchanges are unscrupulous in that they will close/limit your account or stop you from betting in some way if you dare to win.
I don't know why they call themselves betfair because fair they are not. They have put me on a "premium charge" and want 20% commission. That is ludicrous. Goodbye and good riddance you bunch of numpty clowns.
It is a NO WIN – NO WIN situation. Either you lose like 95%+ of all gamblers or you win a few thousand and are stopped from betting. Stay clear of betunfair.
Reply
FLIKER And scorpion king
12 January 2020
Comment from ca.trustpilot.com
Don't bet just Invest on fliker.com .you will get 10% of your Investment every month for 20 months.In short your Investment will be doubled in 20 months.plans start from rs 7000 and above. For more Information visit my telegram or you tube channel (FLIKER and Scorpion King)
Don't bet just Invest on fliker.com .you will get 10% of your Investment every month for 20 months.In short your Investment will be doubled in 20 months.plans start from rs 7000 and above. For more Information visit my telegram or you tube channel (FLIKER and Scorpion King)
Reply
Ray Monaghan
12 January 2020
Comment from ca.trustpilot.com
Put a bet on today and edged all legs of the bet but Betfair only payed out on one winner whereas under the edge bet they should have paid out under the two second placed horses as well when i contacted customer service got fobbed off by rep saying this would be passed to traders with no timescale given for any reply then i got two standard survey questions for which i gace them nil Conmen and thieves
Put a bet on today and edged all legs of the bet but Betfair only payed out on one winner whereas under the edge bet they should have paid out under the two second placed horses as well when i contacted customer service got fobbed off by rep saying this would be passed to traders with no timescale given for any reply then i got two standard survey questions for which i gace them nil
Conmen and thieves
Reply
UNKNOWN99
11 January 2020
Comment from ca.trustpilot.com
Shout out to Fabio from Twitter support team. Really do appreciate you help, felt like I was on live chat, that’s what the response time was, thanks one again,
Shout out to Fabio from Twitter support team. Really do appreciate you help, felt like I was on live chat, that’s what the response time was, thanks one again,
Reply
Vinit Joshi
11 January 2020
Comment from ca.trustpilot.com
Cheaters they will turn around your bets if you are winning.. frauddddd beware..
Cheaters they will turn around your bets if you are winning.. frauddddd beware..
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Albeno_rabbits_on_YT Albenorabbitsxoxo
11 January 2020
Comment from ca.trustpilot.com
This is the best site for me. Very good bonus and most of the time i win. Goes into my bank within a minute Aaront90
This is the best site for me. Very good bonus and most of the time i win. Goes into my bank within a minute
Aaront90
Reply
OPP
06 January 2020
Comment from ca.trustpilot.com
Run by typical stupid, greedy white people. UK bookmakers and exchanges are unscrupulous in that they will close/limit your account or stop you from betting in some way if you dare to win. I don't know why they call themselves betfair because fair they are not. They have put me on a "premium charge" and want 20% commission. That is ludicrous. Goodbye and good riddance you bunch of numpty clowns. It is a NO WIN - NO WIN situation. Either you lose like 95%+ of all gamblers or you win a few thousand and are stopped from betting. Stay clear of betunfair.
Run by typical stupid, greedy white people. UK bookmakers and exchanges are unscrupulous in that they will close/limit your account or stop you from betting in some way if you dare to win.
I don't know why they call themselves betfair because fair they are not. They have put me on a "premium charge" and want 20% commission. That is ludicrous. Goodbye and good riddance you bunch of numpty clowns.
It is a NO WIN – NO WIN situation. Either you lose like 95%+ of all gamblers or you win a few thousand and are stopped from betting. Stay clear of betunfair.
Reply
Steve Indisguise
06 January 2020
Comment from ca.trustpilot.com
Betfair have suspended my account and are withholding my access to funds because I cannot provide them with a picture of my ‘Apple Pay Card’ that I’ve used to make payments to them with. Yep, that’s right an Apple Pay Card. The customer services rep seem wilfully ignorant that such a thing does not exist, and don’t seem to be aware of the mechanics of Apple Pay. Reading the other reviews on here I can only conclude that Betfair are now rogue and best avoided. If you use an exchange try Smarkets, Matchbook or Betdaq, anyone but these gangsters.
Betfair have suspended my account and are withholding my access to funds because I cannot provide them with a picture of my ‘Apple Pay Card’ that I’ve used to make payments to them with. Yep, that’s right an Apple Pay Card. The customer services rep seem wilfully ignorant that such a thing does not exist, and don’t seem to be aware of the mechanics of Apple Pay. Reading the other reviews on here I can only conclude that Betfair are now rogue and best avoided. If you use an exchange try Smarkets, Matchbook or Betdaq, anyone but these gangsters.
Reply
Darren Buckley
04 January 2020
Comment from ca.trustpilot.com
4/1/20... Kempton 4.40, Love my life 5/1 on course and the exchange had it at 10/1 right up until the off.All the appalling odds on the place side of the race in extra place races only started to appear when Paddypower bought Betfair about 2 years ago.How you would permit a bookmaker buying an exchange with all the possibilities for abuse that entails i have no idea.It is about time the monopolies commission had a bloody long hard look at what is being done.
4/1/20… Kempton 4.40, Love my life 5/1 on course and the exchange had it at 10/1 right up until the off.All the appalling odds on the place side of the race in extra place races only started to appear when Paddypower bought Betfair about 2 years ago.How you would permit a bookmaker buying an exchange with all the possibilities for abuse that entails i have no idea.It is about time the monopolies commission had a bloody long hard look at what is being done.
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Stuart David Cassidy
03 January 2020
Comment from ca.trustpilot.com
Once again have just had the most pathetic customer service EVER. They have suspended my account because I was talking about the bad year I have had with personal issues losing my Job at end of year and son and ex partner who has Huntingdon's Disease. I was querying a loyalty bonus that was offered as didn't get a payment i was expecting today and wanted see if I could use it Monday or something and this cow decides to Suspend my account because I tell her about a few personal issues! Absolute p*ss takers they are
Once again have just had the most pathetic customer service EVER. They have suspended my account because I was talking about the bad year I have had with personal issues losing my Job at end of year and son and ex partner who has Huntingdon's Disease. I was querying a loyalty bonus that was offered as didn't get a payment i was expecting today and wanted see if I could use it Monday or something and this cow decides to Suspend my account because I tell her about a few personal issues! Absolute p*ss takers they are
Reply
Paul Bishop
02 January 2020
Comment from ca.trustpilot.com
Absolutely shocking site. Total rip off. Don't waste your money on here you wont get a win. Betfair? More like notfair!!
Absolutely shocking site. Total rip off. Don't waste your money on here you wont get a win. Betfair? More like notfair!!
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Abz
02 January 2020
Comment from ca.trustpilot.com
Worst site ever. Worst customer service team ever. Absolutely biggest thief’s. I would advice you stay away from Betfair.
Worst site ever. Worst customer service team ever. Absolutely biggest thief’s. I would advice you stay away from Betfair.
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Gaz Price
31 December 2019
Comment from ca.trustpilot.com
Went on a football match on the exchange it got abandoned at halftime , betfairs rules state if not played within 3 days you get you stake refunded , nothing happened got in touch with customer service , well if you can call it that ,they asked for my bet id , looked for it it had disappeared but my first half bet which I lost on was still there have bet fair got the rights to steal your money they should be rebranded betunfair , it's about time everybody boycott it for a week let's see what happens then
Went on a football match on the exchange it got abandoned at halftime , betfairs rules state if not played within 3 days you get you stake refunded , nothing happened got in touch with customer service , well if you can call it that ,they asked for my bet id , looked for it it had disappeared but my first half bet which I lost on was still there have bet fair got the rights to steal your money they should be rebranded betunfair , it's about time everybody boycott it for a week let's see what happens then
Reply
Steve Taylor
30 December 2019
Comment from ca.trustpilot.com
Placed a bet of £100 total return was £130. Money is taken out of my bank instantly but withdrawals take 2-5 days. Typical of these sites. I asked why and told it's the way it is! I bank with Lloyds. I'm informed if I banked with HSBC, BARCLAYS it's same day. What difference does my bank make if it's a major high street bank? It's time these online sites were ordered to pay out as quickly as they take the stake.
Placed a bet of £100 total return was £130. Money is taken out of my bank instantly but withdrawals take 2-5 days. Typical of these sites. I asked why and told it's the way it is! I bank with Lloyds. I'm informed if I banked with HSBC, BARCLAYS it's same day. What difference does my bank make if it's a major high street bank? It's time these online sites were ordered to pay out as quickly as they take the stake.
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Brian
30 December 2019
Comment from ca.trustpilot.com
Why does it take so long getting Betfair to transfer money/winnings bk to your bank 😕😕 ??? Befair is pretty much a 364 day operation and most banks operate the same...n if it's possible to deposit at a weekend either to Betfair or for friends and family into our bank account....why does it take Betfair 5 days to make this transfer...not happy at all...Betfair do a fast cash transfer but only with 3 UK banks n guess what my bank is not one of them...it's all in betfairs favour n try contacting them about it...they dangle you with an agent for ages...so fellow punters beware 😢😢😢
Why does it take so long getting Betfair to transfer money/winnings bk to your bank 😕😕 ??? Befair is pretty much a 364 day operation and most banks operate the same…n if it's possible to deposit at a weekend either to Betfair or for friends and family into our bank account….why does it take Betfair 5 days to make this transfer…not happy at all…Betfair do a fast cash transfer but only with 3 UK banks n guess what my bank is not one of them…it's all in betfairs favour n try contacting them about it…they dangle you with an agent for ages…so fellow punters beware 😢😢😢
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darren h
28 December 2019
Comment from ca.trustpilot.com
I USE THE EXCHANGE MAINLY..... Best site for liquidity and choice of markets. Low commision now with the 2% option. Plenty of in play options. Very speedy withdrawal of funds into your account within a couple of hours. The best exchange around by far. I have tried others namely Betdaq and Matchbook but BETFAIR is by far the best.
I USE THE EXCHANGE MAINLY….. Best site for liquidity and choice of markets. Low commision now with the 2% option. Plenty of in play options. Very speedy withdrawal of funds into your account within a couple of hours. The best exchange around by far. I have tried others namely Betdaq and Matchbook but BETFAIR is by far the best.
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Ryan Emby
26 December 2019
Comment from ca.trustpilot.com
Customer services team are terrible. Also, they tried to settle my friends winning bet as a loss, £2.5k from £20 bet, eventually had to reverse it and payout.
Customer services team are terrible. Also, they tried to settle my friends winning bet as a loss, £2.5k from £20 bet, eventually had to reverse it and payout.
Reply
Tony Rycroft
24 December 2019
Comment from ca.trustpilot.com
I went on the slots in a moment of madness and almost couldn't lose. Racked up £400 and then it was just as if the browser feed changed and every game just eats money. I might be wrong but I reckon they weight winning for new players to draw you in and then farm you. Like the guy below who said he won free spins on the snow globe and got £57, that's the hook I reckon. Take that cash and walk away.
I went on the slots in a moment of madness and almost couldn't lose. Racked up £400 and then it was just as if the browser feed changed and every game just eats money. I might be wrong but I reckon they weight winning for new players to draw you in and then farm you. Like the guy below who said he won free spins on the snow globe and got £57, that's the hook I reckon. Take that cash and walk away.
Reply
Hayley Jacobsen
19 December 2019
Comment from ca.trustpilot.com
It's the worse site I've ever used, the promotions and bonuses are non existence and the snow globe well I've not won once on it, and I suggest to players to go try a different etting site as you will be disappointed with betfair
It's the worse site I've ever used, the promotions and bonuses are non existence and the snow globe well I've not won once on it, and I suggest to players to go try a different etting site as you will be disappointed with betfair
Reply
Luke Jones
19 December 2019
Comment from ca.trustpilot.com
I got 5 free spins off the snow globe on Tuesday to play buffalo blitz live and won 57.80 on the 1st spin, I’m not really a casino player just bet on football but every time they give free spins I do tend to win so they can’t be all that bad.
I got 5 free spins off the snow globe on Tuesday to play buffalo blitz live and won 57.80 on the 1st spin, I’m not really a casino player just bet on football but every time they give free spins I do tend to win so they can’t be all that bad.
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Nick Elsworth
19 December 2019
Comment from ca.trustpilot.com
Same as many on here. Slots, arcade, jackpots are all a lie. This site is not accurate on rtp paypits and unless you like wasting money dont bother. Easier to call thier head office and make a donation. Thieves.
Same as many on here. Slots, arcade, jackpots are all a lie. This site is not accurate on rtp paypits and unless you like wasting money dont bother. Easier to call thier head office and make a donation. Thieves.
Reply
Jay
22 February 2020
Comment from ca.trustpilot.com
Much the same as everyone else, their go to method is to just close your account with whatever issue you may be having. Something needs to be done about this, a monopoly site that self-regulates and has no method of accountability (no address, email, phone etc.)... If they had to look any one of their customers in the face then guaranteed they wouldn't be such b*llshit artists. Each reply on chat takes over 5 minutes but if you don't reply within 20 seconds they'll close the chat. Madness. I was about to put money on the site but after the customer service experience taking >10 days just to get my account activated (after it had mysteriously closed multiple times), I had to send them my create account details and they started from scratch. And of course, all I could think was 'what if I had money in that account?'. I came on here to see if that ever happens and wow, no surprise, absolute thieves. Betdaq it is.
Much the same as everyone else, their go to method is to just close your account with whatever issue you may be having. Something needs to be done about this, a monopoly site that self-regulates and has no method of accountability (no address, email, phone etc.)… If they had to look any one of their customers in the face then guaranteed they wouldn't be such b*llshit artists.
Each reply on chat takes over 5 minutes but if you don't reply within 20 seconds they'll close the chat. Madness.
I was about to put money on the site but after the customer service experience taking >10 days just to get my account activated (after it had mysteriously closed multiple times), I had to send them my create account details and they started from scratch. And of course, all I could think was 'what if I had money in that account?'. I came on here to see if that ever happens and wow, no surprise, absolute thieves. Betdaq it is.