Betfair PLAYER REVIEWS(1803)
Momchil Slavov
15 December 2019
Comment from ca.trustpilot.com
Didn’t have any major problem with them except that they’ve suspended bulgarian clients but that’s a mix from their decision and my country law.
Didn’t have any major problem with them except that they’ve suspended bulgarian clients but that’s a mix from their decision and my country law.
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Stephen
11 December 2019
Comment from ca.trustpilot.com
Waste of time! Live chat dont work and no contact phonenumber unless you want to place a bet they aint intrested, my advice is bet elswhere, should change name to betshite!
Waste of time! Live chat dont work and no contact phonenumber unless you want to place a bet they aint intrested, my advice is bet elswhere, should change name to betshite!
Reply
Stif mark
11 December 2019
Comment from ca.trustpilot.com
Selling betfair Accounts & Others gambling accounts Bet365/Betfair/SkyBet/Unibet/1xbet/Pinnacle(Fully Fresh and New No-Limit Id) I will give replacements if any problem on the service.If you want avobe this fell free to knock me.. Contact Information Telegram : @altrousci
Selling betfair Accounts & Others gambling accounts
Bet365/Betfair/SkyBet/Unibet/1xbet/Pinnacle(Fully Fresh and New No-Limit Id)
I will give replacements if any problem on the service.If you want avobe this fell free to knock me..
Contact Information
Telegram : @altrousci
Reply
Nahid
10 December 2019
Comment from ca.trustpilot.com
This is because no 0 available, i deposit money £1400 win £420 and guess what? Account suspended as well as bonus money was not inplay so available is £1400 and all the winings stripped off whaaaat? Now to verify the account the documents not uploading and my goodness me the customer service is so crap, just no words for it. Still awaiting account to be verified. Why take money and let a someone play without being verified in first place??? Soon as someone wins or they think ok lets make it hard for this fella here booooom gandalf appears. This is the crapiest ever betting site that i have ever come across, all this offers are just to pull in people and take their money and come up with excuses with god knows what. Terrible terrible terrible, just avoid
This is because no 0 available, i deposit money £1400 win £420 and guess what? Account suspended as well as bonus money was not inplay so available is £1400 and all the winings stripped off whaaaat? Now to verify the account the documents not uploading and my goodness me the customer service is so crap, just no words for it. Still awaiting account to be verified. Why take money and let a someone play without being verified in first place??? Soon as someone wins or they think ok lets make it hard for this fella here booooom gandalf appears. This is the crapiest ever betting site that i have ever come across, all this offers are just to pull in people and take their money and come up with excuses with god knows what. Terrible terrible terrible, just avoid
Reply
Phil I
10 December 2019
Comment from ca.trustpilot.com
Betfair Exchange scam. Betfair exchange customers should know that Betfair do not not necessarily refund or void bets were a goal has been disallowed in a football game. Recently I bet on a football game the score was score was 2-2 at the time .it was about 10 minutes before the end of the game a goal was scored making the score 2-3. Betfair suspended the betting which is usual. a short while later Betfair unsuspended the betting, I laid the draw the odds were 4.2 the bet was matched, within 60 Seconds the goal was disallowed betting wasn't suspended this time, just in an instant the odds went back to were they were before I put the bet on which was around and 1.17 giving me an instant loss over £150. I thought the bet would be void but as I later found out From customer services Betfair do not void bets unless VAR is being used on the game. I thought this was completely unfair, I can only bet on the displayed odds. I since found out that VAR was actually in use on that particular game. A video of the high lights had been posted on youtube. it clearly shows the referee using VAR and signalling to the crowd to tell them a Var decision was being made. I contacted Betfair customer services and sent them a link to the video. unbelievably betfair said that I was correct VAR was in use in that game. But VAR wasn't used in that particular decision it was ruled off side by a lines man. so betfair will not refund your bets if a football game doesn't use VAR, they will not refund your bets if a goal is disallowed by a referee or linesman and VAR is not used. this is a disgrace and they should be letting there customers know this. I did ask Betfair why dont you wait for official conformation of a goal either way before unsuspending a game that would solve the problem. I was told it would lead to longer market suspensions, which is one of the biggest complaints made by customers. so Betfair do not wait to get official conformation of a goal. this sounds like a scam to me. is this even legal?
Betfair Exchange scam. Betfair exchange customers should know that Betfair do not not necessarily refund or void
bets were a goal has been disallowed in a football game. Recently I bet on a football game the score was
score was 2-2 at the time .it was about 10 minutes before the end of the game a goal was scored making
the score 2-3. Betfair suspended the betting which is usual.
a short while later Betfair unsuspended the betting,
I laid the draw the odds were 4.2 the bet was matched, within 60 Seconds the goal was
disallowed betting wasn't suspended this time, just in an instant the odds went back to were they were before
I put the bet on which was around and 1.17 giving me an instant loss over £150.
I thought the bet would be void but as I later found out
From customer services Betfair do not void bets unless VAR is being used on the game.
I thought this was completely unfair, I can only bet on the displayed odds.
I since found out that VAR was actually in use on that particular game.
A video of the high lights had been posted on youtube. it clearly shows the referee using
VAR and signalling to the crowd to tell them a Var decision was being made.
I contacted Betfair customer services and sent them a link to the video.
unbelievably betfair said that I was correct VAR was in use in that game.
But VAR wasn't used in that particular decision it was ruled off side by a lines man.
so betfair will not refund your bets if a football game doesn't use VAR,
they will not refund your bets if a goal is disallowed by a referee or linesman and VAR is not used.
this is a disgrace and they should be letting there customers know this.
I did ask Betfair why dont you wait for official conformation of a goal either
way before unsuspending a game that would solve the problem.
I was told it would lead to longer market suspensions,
which is one of the biggest complaints made by customers.
so Betfair do not wait to get official conformation of a goal.
this sounds like a scam to me.
is this even legal?
Reply
Gary
09 December 2019
Comment from ca.trustpilot.com
Endless promotions and win I happen to win something worth pence it never seems to work. That 1 free spin superman is not working on iPhone app or safari same as similar previous competition last week. They give very little away and when they do it’s not working.
Endless promotions and win I happen to win something worth pence it never seems to work. That 1 free spin superman is not working on iPhone app or safari same as similar previous competition last week. They give very little away and when they do it’s not working.
Reply
Derek Parkes
08 December 2019
Comment from ca.trustpilot.com
I’ve been on Betfair for a couple of years and have won and lost which is fine. But recently I have noticed that when I have or should have a cash out normally towards the end of game it either goes blank or disappears. It has cost me a couple of hundred pounds in the last week, I believe this is deliberate and there is nothing you can do about it. I’m going back to the online bookies where the odds are no different and at least I’ve never had a problem cashing out.
I’ve been on Betfair for a couple of years and have won and lost which is fine. But recently I have noticed that when I have or should have a cash out normally towards the end of game it either goes blank or disappears. It has cost me a couple of hundred pounds in the last week, I believe this is deliberate and there is nothing you can do about it. I’m going back to the online bookies where the odds are no different and at least I’ve never had a problem cashing out.
Reply
Minnie
07 December 2019
Comment from ca.trustpilot.com
Betfair is fun to play if you are bored and don't mind losing the money you put up. The slots suck. specifically double diamond. If you are new to BetFair, the preprogrammed, monitored, and controlled system of games will make sure you win $600 to $800 within your first week of playing. But don't look forward to anything much after that. I have been playing off and on for the past 3-4 years. And the gains are so little, and they get so much money from consumers to payout SO LITTLE, so NOT often. You might think, "Well, I only played $40 and lost it, not so bad." But imagine, there are a million other people that paid $40 or more in the same day, and won nothing, and BETFAIR continues to get richer. Also DO NOT play double diamond or Triple diamond (my favorite games to lose at, when I'm feeling bored) if you want to win big. Because there are NO BIG WINS even though they call it that when you win $162 after playing $100. YOU WILL NEVER SEE 3 double or triple diamonds. TRUST me. Also, what the heck is that damn red 7 for? It pops up every now and then, makes this loud MISLEADING sound, like something big is about to happen, and then, poof, it's followed by unmatched symbols. Like really, what is that red 7 for in double diamond? Anyway, I still play, because I'm willing to lose the couple of dollars that I put it in, but honestly after so many years, and deposits, you would think, that I would have at least one MAJOR win to write about, as BETFAIR collects millions of dollars on a daily basis from people. Nope. SMH.
Betfair is fun to play if you are bored and don't mind losing the money you put up. The slots suck. specifically double diamond. If you are new to BetFair, the preprogrammed, monitored, and controlled system of games will make sure you win $600 to $800 within your first week of playing. But don't look forward to anything much after that. I have been playing off and on for the past 3-4 years. And the gains are so little, and they get so much money from consumers to payout SO LITTLE, so NOT often. You might think, "Well, I only played $40 and lost it, not so bad." But imagine, there are a million other people that paid $40 or more in the same day, and won nothing, and BETFAIR continues to get richer. Also DO NOT play double diamond or Triple diamond (my favorite games to lose at, when I'm feeling bored) if you want to win big. Because there are NO BIG WINS even though they call it that when you win $162 after playing $100. YOU WILL NEVER SEE 3 double or triple diamonds. TRUST me. Also, what the heck is that damn red 7 for? It pops up every now and then, makes this loud MISLEADING sound, like something big is about to happen, and then, poof, it's followed by unmatched symbols. Like really, what is that red 7 for in double diamond? Anyway, I still play, because I'm willing to lose the couple of dollars that I put it in, but honestly after so many years, and deposits, you would think, that I would have at least one MAJOR win to write about, as BETFAIR collects millions of dollars on a daily basis from people. Nope. SMH.
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Mrs. Osborne
05 December 2019
Comment from ca.trustpilot.com
Terrible customer service after my husband died. If you have a relative die make sure you get the money out of their account before you tell Betfair. They say you have to complete an intrusive indemnity form and get it signed by a solicitor or bank before they will give you the money - but they stop your online access straight away. This was for £8.70 and I refused. They want more info than other bookmakers or even banks. Made a really bad time worse dealing with them!
Terrible customer service after my husband died. If you have a relative die make sure you get the money out of their account before you tell Betfair. They say you have to complete an intrusive indemnity form and get it signed by a solicitor or bank before they will give you the money – but they stop your online access straight away. This was for £8.70 and I refused. They want more info than other bookmakers or even banks. Made a really bad time worse dealing with them!
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Apple Zach
05 December 2019
Comment from ca.trustpilot.com
Wow. I have played literally thousands of spins on the arcade game 'Bonanza' without a bonus. The advertised RTP% really is an absolute scam. Apparently this (the RTP%) is a number based on 'millions of spins across the board'. It pretty much means that you aren't receiving the specified and advertised percentage. How can the ASA and UKGC allow such misleading and false advertising? I realise that some players need to lose to allow others to win, whilst keeping the profit margin, but I feel totally cheated and the customer service is beyond a joke. It's like they've employed a set of robots. Do not waste your time with Bet'fair'. They are a disgrace.
Wow. I have played literally thousands of spins on the arcade game 'Bonanza' without a bonus. The advertised RTP% really is an absolute scam. Apparently this (the RTP%) is a number based on 'millions of spins across the board'. It pretty much means that you aren't receiving the specified and advertised percentage. How can the ASA and UKGC allow such misleading and false advertising? I realise that some players need to lose to allow others to win, whilst keeping the profit margin, but I feel totally cheated and the customer service is beyond a joke. It's like they've employed a set of robots. Do not waste your time with Bet'fair'. They are a disgrace.
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Ian
04 December 2019
Comment from ca.trustpilot.com
Shameful... on a number of occasions I have placed football bets and it transpires that the quoted score was wrong, my bet was therefore a waste of money. Betfair comment that at the bottom of the website they have a disclaimer saying you cannot rely on the accuracy or timelines of the data! what a shocker... so they will happily create odds (often attractive) based on live feeds, take your money and then abdicate any responsibility !! that's like a retailer selling you a blue jumper and a red ones turns up and they tell you tough, you cant rely on what it looks like on the website. NO REFUND. Very poor.... why isn't there better regulation!!
Shameful… on a number of occasions I have placed football bets and it transpires that the quoted score was wrong, my bet was therefore a waste of money. Betfair comment that at the bottom of the website they have a disclaimer saying you cannot rely on the accuracy or timelines of the data! what a shocker… so they will happily create odds (often attractive) based on live feeds, take your money and then abdicate any responsibility !! that's like a retailer selling you a blue jumper and a red ones turns up and they tell you tough, you cant rely on what it looks like on the website. NO REFUND. Very poor…. why isn't there better regulation!!
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minecraftenderant50 rose
03 December 2019
Comment from ca.trustpilot.com
Best site I've been on so far and I've joined alot!!! only been putting some amounts on and winning big each time. very fair casino. super fast payouts.
Best site I've been on so far and I've joined alot!!! only been putting some amounts on and winning big each time. very fair casino. super fast payouts.
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Gary C
29 November 2019
Comment from ca.trustpilot.com
Don’t know how many arcade promotions I’ve won that will not play at all. Useless
Don’t know how many arcade promotions I’ve won that will not play at all.
Useless
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Brian Keene
29 November 2019
Comment from ca.trustpilot.com
This organization is a total sham. No customer service and dubious odds. Avoid at all costs.
This organization is a total sham. No customer service and dubious odds. Avoid at all costs.
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ty nguyen
18 November 2019
Comment from ca.trustpilot.com
very, very bad customer help. From my experience they dont care about the wishes of the customers.
very, very bad customer help. From my experience they dont care about the wishes of the customers.
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Nigel Chambers
18 November 2019
Comment from ca.trustpilot.com
DON’T WASTE YOUR MONEY PLAYING BETFAIR ARCADE SLOTS!!!🤢 they don’t pay they are rigged if you do waste your money losing on this crap site don’t say I didn’t warn you. RIPOFFf SCUM!!!👎🏼👎🏼👎🏼🤢👎🏼🤢😡
DON’T WASTE YOUR MONEY PLAYING BETFAIR ARCADE SLOTS!!!🤢 they don’t pay they are rigged if you do waste your money losing on this crap site don’t say I didn’t warn you. RIPOFFf SCUM!!!👎🏼👎🏼👎🏼🤢👎🏼🤢😡
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Graham L
18 November 2019
Comment from ca.trustpilot.com
Not a bad site. Payouts are quite fast but the website can be too confusing. Too many options that its hard to navigate the website.
Not a bad site. Payouts are quite fast but the website can be too confusing. Too many options that its hard to navigate the website.
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Joe
18 November 2019
Comment from ca.trustpilot.com
Am I the only one to have numerous problems with the Arcade game THE MASK. It continually slows down, stops and exits, the only thing it seems to do well is take your money. Customer services tell me I am the only one to complain ??
Am I the only one to have numerous problems with the Arcade game THE MASK. It continually slows down, stops and exits, the only thing it seems to do well is take your money. Customer services tell me I am the only one to complain ??
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denise
18 November 2019
Comment from ca.trustpilot.com
Only today i sent them a message saying that their site is rubbish and then won a 100 pound was delighted but then they took 40 of instance why are they allowed to rob people because there legal
Only today i sent them a message saying that their site is rubbish and then won a 100 pound was delighted but then they took 40 of instance why are they allowed to rob people because there legal
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My mobile Mobile
18 November 2019
Comment from ca.trustpilot.com
They restrict you unfairly. Then chat are very unhelpful.
They restrict you unfairly. Then chat are very unhelpful.
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Robert Hartley
18 November 2019
Comment from ca.trustpilot.com
Typical i had a balance and not even half the spins worth and im at 0, went to casino/arcade history and not a single game today apparently......
Typical i had a balance and not even half the spins worth and im at 0, went to casino/arcade history and not a single game today apparently……
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Morten
18 November 2019
Comment from ca.trustpilot.com
Terrible place to place sport bets. They suspend the games all the time so it is not possible to cash out even though the bets has cash out available. Stay away!
Terrible place to place sport bets. They suspend the games all the time so it is not possible to cash out even though the bets has cash out available.
Stay away!
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Amphone
18 November 2019
Comment from ca.trustpilot.com
They freaked lier they send me promotion if I make deposit they will match 50% instant but when put on there promotion code and made $400 deposit they suppose to match $200 total $600 but they don’t when I live chat they said I have to make another deposit to qualify booshet doesn’t say in there msg and when I make a bet they log me out to verify my location I never see the card and again live chat they said unfortunately they can’t do anything they freaken rob me daylight
They freaked lier they send me promotion if I make deposit they will match 50% instant but when put on there promotion code and made $400 deposit they suppose to match $200 total $600 but they don’t when I live chat they said I have to make another deposit to qualify booshet doesn’t say in there msg and when I make a bet they log me out to verify my location I never see the card and again live chat they said unfortunately they can’t do anything they freaken rob me daylight
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Juliet T66
18 November 2019
Comment from ca.trustpilot.com
I played on this site with the £10 welcome no deposit bonus. I won £700 on a slot off it however betfair have decided to close my account for no reason. They have given me the 'Business grounds' excuse. How can they do this!! Surely this is against the law ?!?
I played on this site with the £10 welcome no deposit bonus. I won £700 on a slot off it however betfair have decided to close my account for no reason. They have given me the 'Business grounds' excuse. How can they do this!! Surely this is against the law ?!?
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Md Abu Sayed Babu
18 November 2019
Comment from ca.trustpilot.com
My account was fully verified. I deposited £12 & I won £272.25 When I requested to withdraw my funds (£272.25) about an hour later betfair closed my account without withdrawing my funds.
My account was fully verified. I deposited £12 & I won £272.25
When I requested to withdraw my funds (£272.25) about an hour later betfair closed my account without withdrawing my funds.
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kevin hale
18 November 2019
Comment from ca.trustpilot.com
Cant believe lost 5k for slot game without any return not even a win 100£ even for bonus- what the hell is that say rtp 90-95% worst casino ever from now pls stay away casino slot as it fixed and no one can check how all slot game work they definitely put payout ration which is the host alway win and player alway lost . play more than 5k£ and g return less than 5%, when you lost they will happy - when you have big win- they come to check and do anything to not payout the money, so stay away from all casino they are cheating
Cant believe lost 5k for slot game without any return not even a win 100£ even for bonus- what the hell is that say rtp 90-95% worst casino ever from now pls stay away casino slot as it fixed and no one can check how all slot game work they definitely put payout ration which is the host alway win and player alway lost . play more than 5k£ and g return less than 5%, when you lost they will happy – when you have big win- they come to check and do anything to not payout the money, so stay away from all casino they are cheating
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nollaig o neill
18 November 2019
Comment from ca.trustpilot.com
A bunch of thieves.... When is the government gonna shut these gangsters down.....
A bunch of thieves…. When is the government gonna shut these gangsters down…..
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Hristo
18 November 2019
Comment from ca.trustpilot.com
Awful and exceptionally greedy. If you play for fun and dont mind losing money - this is the site to go. If you do what you do in hope for profit and try to be professional - avoid this site no matter the cost. Avoid them like the plague, because they will limit you to cents and pennies, if you dont lose more than gain. I am glad they got banned from my country. Good riddance.
Awful and exceptionally greedy. If you play for fun and dont mind losing money – this is the site to go. If you do what you do in hope for profit and try to be professional – avoid this site no matter the cost. Avoid them like the plague, because they will limit you to cents and pennies, if you dont lose more than gain. I am glad they got banned from my country. Good riddance.
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Lee
18 November 2019
Comment from ca.trustpilot.com
I have only spent 50 pounds this year and I have received this message . Your Betfair account Dear XXXXXX, We’re writing to you with regards to your Betfair account. Having reviewed your account, we are notifying you that your account will not be eligible for Betfair promotions across both the Sportsbook and Exchange, including Best Odds Guaranteed, Money Back As Cash If Your Horse Goes Odds On In Play and Loses and Early Payouts, in future. We can assure you that this decision has only been taken after careful consideration and that it does not impact any promotions that you have already started wagering towards, or any prizes/free bets already awarded under those promos nor does it impact your ability to place bets on the Betfair Exchange and Betfair Gaming channels. Please note that this will not affect any Sportsbook free bet, bonus or other promotional offer you have already placed a qualifying bet towards. You will still receive the benefits of any Sportsbook promotion you have started qualifying for or already qualified for prior to this decision. Kind Regards, Betfair Customer Services
I have only spent 50 pounds this year and I have received this message .
Your Betfair account
Dear XXXXXX,
We’re writing to you with regards to your Betfair account.
Having reviewed your account, we are notifying you that your account will not be eligible for Betfair promotions across both the Sportsbook and Exchange, including Best Odds Guaranteed, Money Back As Cash If Your Horse Goes Odds On In Play and Loses and Early Payouts, in future.
We can assure you that this decision has only been taken after careful consideration and that it does not impact any promotions that you have already started wagering towards, or any prizes/free bets already awarded under those promos nor does it impact your ability to place bets on the Betfair Exchange and Betfair Gaming channels.
Please note that this will not affect any Sportsbook free bet, bonus or other promotional offer you have already placed a qualifying bet towards. You will still receive the benefits of any Sportsbook promotion you have started qualifying for or already qualified for prior to this decision.
Kind Regards,
Betfair Customer Services
Reply
Stuart David Cassidy
18 November 2019
Comment from ca.trustpilot.com
@BetfairCS This company is taking the Michael out of me. I've had a complaints now ongoing for over 4 weeks. Now more are building up and they just keep messing me about. Also sending me offers that don't exist and removing cash outs on Exchange horse races on ALL races! I can't CASH OUT too now on any UK horse races on exchanges so they making sure they stiff me over I've also had my bets not showing up on exchanges tonight too!
@BetfairCS
This company is taking the Michael out of me. I've had a complaints now ongoing for over 4 weeks. Now more are building up and they just keep messing me about. Also sending me offers that don't exist and removing cash outs on Exchange horse races on ALL races!
I can't CASH OUT too now on any UK horse races on exchanges so they making sure they stiff me over
I've also had my bets not showing up on exchanges tonight too!
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Carl
18 November 2019
Comment from ca.trustpilot.com
Started going downhill soon as they rolled out the sports book and merged with PP They know they have the monopoly with the exchange compared to the others so they don't care Can honestly say the worst customer service I have ever encountered and that's coming from someone who used to have a Betstars account. You call them up and they are laughing , you can hear the games in the background and struggle to speak English. I've been promised a call back so many times never happens and of course you can't talk to a manager as they are way too busy and important to talk to customers Add in problems with the site especially live video feed which is always failing (but is never their fault )and they're lucky to get a 1 Talk about running a company into the ground though total arrogance and incompetence.
Started going downhill soon as they rolled out the sports book and merged with PP
They know they have the monopoly with the exchange compared to the others so they don't care
Can honestly say the worst customer service I have ever encountered and that's coming from someone who used to have a Betstars account.
You call them up and they are laughing , you can hear the games in the background and struggle to speak English. I've been promised a call back so many times never happens and of course you can't talk to a manager as they are way too busy and important to talk to customers
Add in problems with the site especially live video feed which is always failing (but is never their fault )and they're lucky to get a 1
Talk about running a company into the ground though total arrogance and incompetence.
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Matthew
18 November 2019
Comment from ca.trustpilot.com
The worst betting site I have ever encountered. 5 days to verify my account, low odds and then they have the cheek to charge a commission on my winnings. Never again.
The worst betting site I have ever encountered.
5 days to verify my account, low odds and then they have the cheek to charge a commission on my winnings.
Never again.
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Donna
18 November 2019
Comment from ca.trustpilot.com
I dont wanna even give this 1 star .I played on my account with over £700 ..never won anything...total waste of your time and money..total con ..i was only spinning 40p a spin ..I def dont think you actually win on these fad games..I'm actually totally disgusted ..it took 3 hrs to win £700 off me ..u ain't got a chance..I really did not want to give this 1 star...it deserves 0..total rip off..it say 95.4 return..I think it s a lie!!!
I dont wanna even give this 1 star .I played on my account with over £700 ..never won anything…total waste of your time and money..total con ..i was only spinning 40p a spin ..I def dont think you actually win on these fad games..I'm actually totally disgusted ..it took 3 hrs to win £700 off me ..u ain't got a chance..I really did not want to give this 1 star…it deserves 0..total rip off..it say 95.4 return..I think it s a lie!!!
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Darren Rooney
18 November 2019
Comment from ca.trustpilot.com
I would give a zero if it was a option. Simply Betfair is the worse out there As I began to start winning on the horses i took one at 5/2, it won at 8/1. no best odds giving. Another one was 16/1 it won at 25/1. No best odds giving After 2 hours trying to get a answer of live chat, they said they had the right to not give me the best odds. Even as it’s clearly states it will on app. apparently they can refuse because they feel like it. And let’s talk about the live chat, it’s scum they treat you like a dirt bag. And leave you for hours and twist the conversation, it’s a Horrible organisation, one the worse I’ve witnessed. You’ve been all warned. These shady fu&ks will go to extreme lengths to not give you your fair winnings.
I would give a zero if it was a option.
Simply Betfair is the worse out there
As I began to start winning on the horses i took one at 5/2, it won at 8/1. no best odds giving. Another one was 16/1 it won at 25/1.
No best odds giving
After 2 hours trying to get a answer of live chat, they said they had the right to not give me the best odds. Even as it’s clearly states it will on app. apparently they can refuse because they feel like it.
And let’s talk about the live chat, it’s scum they treat you like a dirt bag. And leave you for hours and twist the conversation, it’s a Horrible organisation, one the worse I’ve witnessed.
You’ve been all warned. These shady fu&ks will go to extreme lengths to not give you your fair winnings.
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Mitchell
10 October 2019
Comment from ca.trustpilot.com
Avoid... lost over 1700£ to this. No kid.. rin when you can. And if you turned out to be a victim (Info@xibahomerecovery. com) are a company who specialise in helping binary fraud/ casinos lost victims recover their money. They liaise with bank or credit card firms in order to get charge backs made to reclaim deposits. They will tell you if you have a valid claim via a free consultation
Avoid… lost over 1700£ to this. No kid.. rin when you can. And if you turned out to be a victim
(Info@xibahomerecovery. com) are a company who specialise in helping binary fraud/ casinos lost victims recover their money. They liaise with bank or credit card firms in order to get charge backs made to reclaim deposits. They will tell you if you have a valid claim via a free consultation
Reply
Maxwell Gembles
06 October 2019
Comment from ca.trustpilot.com
I recently placed a sports bet double on the winner of the Arc d'triumph and the Abbeye at Longchamp Paris. It was only £5 double, but imagine my delight when my first leg won at 12/1. Only to find that I couldn't cash out, although I have never been told, that Betfair, can at their whim, withold Cash out facilities. Nowhere can you find them freely advertising, there desire to cheat people out of their winnings. I then spent some 40mins, listening to a decent you man, filling me with company crap, it really was embarrassing and pathetic. Of course my second leg of the double got beat, there really is no justice!!!!
I recently placed a sports bet double on the winner of the Arc d'triumph and the Abbeye at Longchamp Paris. It was only £5 double, but imagine my delight when my first leg won at 12/1. Only to find that I couldn't cash out, although I have never been told, that Betfair, can at their whim, withold Cash out facilities. Nowhere can you find them freely advertising, there desire to cheat people out of their winnings. I then spent some 40mins, listening to a decent you man, filling me with company crap, it really was embarrassing and pathetic. Of course my second leg of the double got beat, there really is no justice!!!!
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Angela McCabe
02 October 2019
Comment from ca.trustpilot.com
STAY AWAY!!! The site is a compete joke took my deposits for many months then out of the blue blocked my account and don't even bother with customer service because they are useless
STAY AWAY!!! The site is a compete joke took my deposits for many months then out of the blue blocked my account and don't even bother with customer service because they are useless
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Don Hammond
02 October 2019
Comment from ca.trustpilot.com
Sports book - like most bookmakers they are quick to close your account if you look as though you might be winning. They may advertise that they will lay a horse to lose £500, but try to win that more than once and you will be limited on your maximum stake. They do not produce any evidence that you are using arbitrage anything else. Their customer service is deplorable - there are no telephone numbers and messaging by Facebook is less than satisfactory - they will advise you to use their "exchange". The parent company Paddy Power is equally bad in limiting accounts. Perhaps I'm just a little too successful but it is very frustrating to have a maximum bet of perhaps £2.5 when one wants to put on £50.
Sports book – like most bookmakers they are quick to close your account if you look as though you might be winning. They may advertise that they will lay a horse to lose £500, but try to win that more than once and you will be limited on your maximum stake. They do not produce any evidence that you are using arbitrage anything else.
Their customer service is deplorable – there are no telephone numbers and messaging by Facebook is less than satisfactory – they will advise you to use their "exchange".
The parent company Paddy Power is equally bad in limiting accounts. Perhaps I'm just a little too successful but it is very frustrating to have a maximum bet of perhaps £2.5 when one wants to put on £50.
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Pec Coo
01 October 2019
Comment from ca.trustpilot.com
Awful costumer service. I really wonder if it's even possible to message them. It's very hard to get in contact with these people. Not to mention they banned me due commercial usage. When I asked for more explanation they couldn't give me one. I probably lost more money on their exchange than even won. These people are really the rudest of the rudest.
Awful costumer service.
I really wonder if it's even possible to message them. It's very hard to get in contact with these people. Not to mention they banned me due commercial usage. When I asked for more explanation they couldn't give me one. I probably lost more money on their exchange than even won. These people are really the rudest of the rudest.
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Nigel Chambers
28 September 2019
Comment from ca.trustpilot.com
Fixed slots that don’t play just spin after spin after spin of nothing. Keep clear unless you want to lose your money fast. I would give them 0 stars 👎🏼👎🏼👎🏼👎🏼👎🏼😡
Fixed slots that don’t play just spin after spin after spin of nothing. Keep clear unless you want to lose your money fast. I would give them 0 stars 👎🏼👎🏼👎🏼👎🏼👎🏼😡
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andrew m
26 September 2019
Comment from ca.trustpilot.com
Awful customer service Customer service advisors claimed that not allowed to put you through to a manager then tell u call are recorded which I wasn't told beforehand which is illegal which I will be prosecuting you for and I'll have you shut down when you revise the talking is good to know that lots sucking something in their mouth
Awful customer service
Customer service advisors claimed that not allowed to put you through to a manager then tell u call are recorded which I wasn't told beforehand which is illegal which I will be prosecuting you for and I'll have you shut down when you revise the talking is good to know that lots sucking something in their mouth
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AlwaysAWinner
25 September 2019
Comment from ca.trustpilot.com
So I stopped for a while going onto Betfair through the Golden Nugget to play their online Unlimited Blckjack...few weeks and noticed they removed the chat option so that players can’t chat with the dealer anymore. This leads me to believe that people are complaining about the rigged cards. The dealers don’t want to deal with the complaints anymore. They know the card are pre determined when they come out of the “shuffler”. So many times the player has 20 and dealer hits and still gets a 21. It’s a joke. Stay away from the Golden Nugget in Atlantic City altogether. You can tell me the body language of the dealer that they know the cards are rigged but they are so bad at hiding it. And that’s why they only do online and not on the floor live because they aren’t good enough to be on the floor. The video is also on a delay so they have a 10 second head start on you. Plus they know your betting pattern and also how much you have in your account.
So I stopped for a while going onto Betfair through the Golden Nugget to play their online Unlimited Blckjack…few weeks and noticed they removed the chat option so that players can’t chat with the dealer anymore. This leads me to believe that people are complaining about the rigged cards. The dealers don’t want to deal with the complaints anymore. They know the card are pre determined when they come out of the “shuffler”. So many times the player has 20 and dealer hits and still gets a 21. It’s a joke. Stay away from the Golden Nugget in Atlantic City altogether. You can tell me the body language of the dealer that they know the cards are rigged but they are so bad at hiding it. And that’s why they only do online and not on the floor live because they aren’t good enough to be on the floor. The video is also on a delay so they have a 10 second head start on you. Plus they know your betting pattern and also how much you have in your account.
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r f
24 September 2019
Comment from ca.trustpilot.com
Stay away!!!! The developer says... it would be keen to look into all the crashes.... No Thanks!!!! They play dumb, dumb like a fox.
Stay away!!!! The developer says… it would be keen to look into all the crashes…. No Thanks!!!! They play dumb, dumb like a fox.
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mary marrie
22 September 2019
Comment from ca.trustpilot.com
Used betfair for a bit now and have to say they going worst and worst. Used to play Goonies slots and cashed little money out now and again, after 2 uptades you don't stand a chance, if you win 10 the game will definetly get at least 20 out of you. I have tried the new version these days and ate £500 out of me in no time. Spun 100-200 times (£60—100) to get like £6 bonus 🤣 it's shocking, you'll never get a chance to see all the game features as keeps you on the smallest winnings. Please save your money, avoid this site at all costs, will Rob you blind. And you'll not even have time to enjoy the play ha.
Used betfair for a bit now and have to say they going worst and worst. Used to play Goonies slots and cashed little money out now and again, after 2 uptades you don't stand a chance, if you win 10 the game will definetly get at least 20 out of you. I have tried the new version these days and ate £500 out of me in no time. Spun 100-200 times (£60—100) to get like £6 bonus 🤣 it's shocking, you'll never get a chance to see all the game features as keeps you on the smallest winnings. Please save your money, avoid this site at all costs, will Rob you blind. And you'll not even have time to enjoy the play ha.
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Tina
21 September 2019
Comment from ca.trustpilot.com
Won a bonus round in slots and game crashed. Went to customer support and was fed a bunch of BS about how they were not responsible for MY connection...even thought the connection was JUST FINE until the bonus round when it crashed and didn’t pay out. Thieves! Avoid this platform AT ALL COSTS! They will rob you blind!
Won a bonus round in slots and game crashed. Went to customer support and was fed a bunch of BS about how they were not responsible for MY connection…even thought the connection was JUST FINE until the bonus round when it crashed and didn’t pay out. Thieves! Avoid this platform AT ALL COSTS! They will rob you blind!
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Charlie
17 September 2019
Comment from ca.trustpilot.com
Terrible casino site. Do not waste your money especially on blackjack. Over 1.5k down using the blackjack strategy over a period of a few weeks. Unrealistic play, set up to constantly lose it's quite shocking for a 99.58 rtp game. Didn't get one win on the summer spinner doing it everyday then read certain people's accounts won't win. Unfair and rigged play, go elsewhere.
Terrible casino site. Do not waste your money especially on blackjack. Over 1.5k down using the blackjack strategy over a period of a few weeks. Unrealistic play, set up to constantly lose it's quite shocking for a 99.58 rtp game. Didn't get one win on the summer spinner doing it everyday then read certain people's accounts won't win. Unfair and rigged play, go elsewhere.
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David Whatcott
17 September 2019
Comment from ca.trustpilot.com
Terrible site. Very confusing & difficult to navigate through. They do not pay out winnings in full either. I would not recommend this website or this company to anyone with the exception of politicians!
Terrible site. Very confusing & difficult to navigate through. They do not pay out winnings in full either. I would not recommend this website or this company to anyone with the exception of politicians!
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Matthew
16 September 2019
Comment from ca.trustpilot.com
Absolutely shocking. Absolute thieves. Customer service does not reply to my emails. I have to call in to check status. I am being told to open a bank account just to prove my address. Also the $1,000 I sent is locked until I open a bank account. I have provided a valid lease agreement and a letter from my employer. They can take the money and hold it they cannot return it. I wish I knew this before I ever spoke to them. I would not recommend them to anyone. Avoid like the plague.
Absolutely shocking. Absolute thieves. Customer service does not reply to my emails. I have to call in to check status. I am being told to open a bank account just to prove my address. Also the $1,000 I sent is locked until I open a bank account. I have provided a valid lease agreement and a letter from my employer. They can take the money and hold it they cannot return it. I wish I knew this before I ever spoke to them. I would not recommend them to anyone. Avoid like the plague.
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Jake Harris
01 August 2019
Betfair Exchange offer really great odds, a great website and also a good app especially their app on iOS which loads very fast. They provide a cashout option which is one offer I never fail to use. My advice, bet on either football, tennis, or horse racing. Customer service runs
Betfair Exchange offer really great odds, a great website and also a good app especially their app on iOS which loads very fast. They provide a cashout option which is one offer I never fail to use. My advice, bet on either football, tennis, or horse racing. Customer service runs
Reply
Thomas Ward
17 December 2019
Comment from ca.trustpilot.com
Unbelievably rude and arrogant even after they're admitted their mistake..... I have honestly never in my life come across such bad customer service....Slow slow slow to respond and don't seem to have a clue.Unfortunately there isn't an option to give a zero star rating on this site. Absolutely dreadful..... Avoid at all costs.
Unbelievably rude and arrogant even after they're admitted their mistake….. I have honestly never in my life come across such bad customer service….Slow slow slow to respond and don't seem to have a clue.Unfortunately there isn't an option to give a zero star rating on this site. Absolutely dreadful….. Avoid at all costs.