BetSafe PLAYER REVIEWS(340)
Liam
26 October 2021
Comment from ca.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
Sarah Guy
26 October 2021
Comment from ca.trustpilot.com
It’s absolutely awful and I amAnnoyed they swallow money without even a bonus you can’t even get on anything on 20p spins let alone £4-10 it’s a joke Verification takes 8 weeks Need shutting down
L C
25 October 2021
Comment from ca.trustpilot.com
A lot of these reviews seem a little unfair, i think most bookmakers will receive a negative review on trustpilot for one reason or another from punters who are losing obscene amounts of money from their own accord.I can only speak from personal experience, i have been using boylesports for about 2 months now after a friend told me about it and i have been pleasantly surprised... won a few hundred pounds from different football bets and i have always received my money within 2 hours and always seem to be receiving free bets, no complaints from me.
Anoisemaker
25 October 2021
Comment from ca.trustpilot.com
They say " deposit £10 and get £30 in free bets " . they lie . No free bet . waited for an hour on a chat forum to be told ," sorry. nothing we can do.
stewart martin
25 October 2021
Comment from ca.trustpilot.com
£750 in £50 instalments, highest it let me get to was £80. Tightest online casino I have ever used. They will try to tell you they are random, COMPUTERS CAN'T BE RANDOM. These games are designed to take your money. Leave well enough alone. I ended up self-excluding. Total rip off.
Tyler
25 October 2021
Comment from ca.trustpilot.com
Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I can’t access because it says I need 3 forms of id to verify my account which has already been done. Don’t use this app much better off using mainstream betting apps.
Jay Davies
25 October 2021
Comment from ca.trustpilot.com
As most of the other reviews here have stated, Leovegas are quite happy to take your money but the second you try to take any back they hit you with a million different requests for verification and reject everything you send.Sent an image of my card with all details needed, they rejected it because all 4 corners could not be seen… they could.Resubmitted the same image and the next time it was because my name wasn’t on the document… it was.A different customer service agent replies to every message you send, and they either don’t read what you send or reply with contradictory information in comparison to a previous reply.Couldn’t have provided more evidence to prove who I was but it didn’t matter, after 3 weeks of arguing I played through my balance and closed my account - which means they won but I was sick of fighting it.My advice is just don’t join in the first place.
Lewis phillips
25 October 2021
Comment from ca.trustpilot.com
Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.That’s about itRegardsLewis
Andrew Jackson
25 October 2021
Comment from ca.trustpilot.com
Excellent service, good website
Richard Alec Gillett
25 October 2021
Comment from ca.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
Ben Henry
25 October 2021
Comment from ca.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
Taner and karolina
25 October 2021
Comment from ca.trustpilot.com
False advertisement. If I could leave a photo here I would. Signed up lost my bet and got no free bet as stated I would on sign up. Sad site Sad treatment. Sites like this are obviously on there way out. Not worth the headache and unusual odds on games somethings not right here. In my opinion.
Marcin Polar
25 October 2021
Comment from ca.trustpilot.com
I will just basically say what everyone else did.Scamm and rigged games.6 different games deposit to play each not even a one bonus all games catching errors just to interfere with you getting bonus.They scumbags should be prosecuted.They deserve proper fee from gambling commission like some other sites.Hopefully soon it's going to happen.Karma is always coming back and I'm sure those shameless thieves will pay.Highly recommend to avoid those thieves.Shamless without any qualities or dignity.
customer
25 October 2021
Comment from ca.trustpilot.com
Innovative and irreverent with great odds.
Ken Talbot
25 October 2021
Comment from ca.trustpilot.com
On par with virgin . Basically robbing bast...s there online help is a joke all they do is refer to the gaming platform and how fair it is ... 60.00 deposited to gain a bonus which paid 40p ... mmm yes that's fair .. all there games are run through the Gibraltar platform ... the worst of the lot by far ... they will Rob you dry .. disgusting site . Stay away . Stay clear
Craig
25 October 2021
Comment from ca.trustpilot.com
Excellent company great odds and good offers
Anthony
25 October 2021
Comment from ca.trustpilot.com
Nice straight forward lay out and works at a decent speed. Some decent offers too
Mr Williams
25 October 2021
Comment from ca.trustpilot.com
Again.... Just reading these reviews it makes my stomach curl..ive had an account for over a year, provided id to depsoit! not used it in a while, had a little bonus.. Managed to turn it into a substantial amount.. No surprise I withdraw then my account is restricted and I cant log in, ive sent all the documents they asked for... Id, utility bills, photo holding id, 2 phone verifications.. A week on since withdrawing and im still none of the wiser and just keep getting fobbed off! 24/48 hours it will be sorted I keep getting told.. Documents have all been approved... its a joke! so frustrating!! Dont answer emails back... username taz140688
David
25 October 2021
Comment from ca.trustpilot.com
I think it’s a decent site but needs a good app
paul
24 October 2021
Comment from ca.trustpilot.com
stay away from online poker its very much rigged they always favour chip leaders and when you think you have the best hand oh no clowns going all in with 9 2 and winning its a joke so is it cheating or are these botts???????the bad beats ive had this is enough to throw yourlaptop through the window people with multipul accounts trying to ghost you i have reported several of these but they just ignore you.
Paul
24 October 2021
Comment from ca.trustpilot.com
Tried to close my account online on numerous occasions, it would not let you perform this procedure. If you can only close your account from 9.00am to 4,00 pm how is that safegarding people who want to stop? This company should be investigated by the gambling commison as they are not adhering to the rules and regulations. Please dont give me the indignity of providing the usual company response. Please Please don't waste your money on this site.
V L
24 October 2021
Comment from ca.trustpilot.com
Total scam. They change your bets. They cancel accebted bets.
Mark
24 October 2021
Comment from ca.trustpilot.com
Grovesnor app is the worst one I have ever used. Keeps losing connection all the time..spent over an hour trying to get to the poker game..ended up having to waste £10 at casino as could not connect to play a poker game at all...poker does not work on PC as it is and doesn't work at all properly on app either ..they are aware of the problem judging by other people's feedback and disappointed that I have wasted so much of my time on this ..shame on you Grovesnor
marek
24 October 2021
Comment from ca.trustpilot.com
First Grosvenor Casino don't even try to answer as always with your automated message this casino is a scam they are stealing money from people accounts the games including poker is rigged beyond understanding i dont understand how this fraudulent company is still on the market... STAY AWAY FROM THIS LIZZARDS
Paul Randall
23 October 2021
Comment from ca.trustpilot.com
All you hear about is be gamble aware i tried to contact Ladbrokes support via chat because my spending was getting out of control i asked the support guy in my own words please shut my account permanently not to reopen that wasn't actioned i was then offered a £5 free bet i said no he then said £10 i said no please close and then was told before i action this i will speak to my manager he then said £50 free bet . if you asked a drug addict if he wanted drugs maybe once or twice they might say no but 3 times im absolutely disgusted as the very next day i spent close to £2000 in deposits and that should never have happened if my my request was taken care of . i get that companies don't like losing your business and want to keep you like cable tv sky virgin media or whoever but people don't commit suicide over losing a tv package they do over gambling.
Alan
23 October 2021
Comment from ca.trustpilot.com
Disgrace off a company used them for many years used to have good banter with customer service guys about Dundalk football team. They then moved customer service to Manila an the customer service went down hill although the agents were always very very nice to speak too they didn’t have knowledge in regards to sports betting they then closed my account customer service manager is married to John boyles daughter
Michael Simmonds
23 October 2021
Comment from ca.trustpilot.com
Like others here on Trustpilot, had an account for around 8 months but as soon as you start winning they don't want to know you any more. Was restricted to a maximum liability of £1! so requested a withdrawal of my total balance which is when the fun starts! Was asked for proof of ID so sent them everything, even things they didn't request, however that still wasn't good enough. I was told a scan of my passport was blurry and unacceptable, despite having sent the same scan to various other bookmakers over the past few years who had no problems with it. Two weeks after withdrawal request still waiting for a not inconsiderable £3,800 and haven't replied to emails I sent them. Use this company at your peril!
Dj Stuttz Javen Richards
23 October 2021
Comment from ca.trustpilot.com
Awful compony awful costumer service skills they don't care about the costumers and the money we spend on them they take ur money no matter how much u want to deposit and as soon as you win they block ur account for weeks on end and what ever you win with them you will not get for almost a month never play with these
Philip Bruce
22 October 2021
Comment from ca.trustpilot.com
Without a doubt the worst tin pot excuse for a bookmakers I have ever seen, quite happy to take your money but when it comes to withdrawing it’s a completely different story, this isn’t to do with bonus’s this is a normal deposit then a win and they are making it impossible to withdraw. They’ve asked for so much documentation to withdraw a small amount of money (£200) and now that they’ve received that they’ve got another excuse not to pay me out because I can’t provide them with a picture of the debit card I used 6 months ago because silly me I lost it and forgot to take a picture of it. I doubt I will receive my money they obviously do this in the hope people give up which I’m sure I will but please please don’t use this company stick to the well known reputable sites. These are scammers and everything should be done to have their licence removed!
PM
22 October 2021
Comment from ca.trustpilot.com
Verification process is a nightmare. I was allowed to deposit heavily with no questions asked, then when you withdraw you have document requests coming out of your ears. Payslips aren’t enough to prove a source of funds apparently, and neither is a bank statement showing money in. You have to provide a full bank statement showing everything else that you spend your money on, and it’s simply an invasion of privacy. If the amount of money I spend on my Chinese at the weekend determines whether or not I can use the site and withdraw money, you should be asking for it before I’ve deposited thousands with you, it’s that simple. Avoid.
David Hunsinger
22 October 2021
Comment from ca.trustpilot.com
I have spent 10s of thousands of dollars on this site. I am disgusted with unibet I deposit a few hundred gone in seconds deposit thousands gone in minutes
bobski
21 October 2021
Comment from ca.trustpilot.com
Betsafe sent me an email about a 25 dollar casino bonus. In the terms and conditions of the bonus it said that at a 1x wagering requirement was needed and that all casino games would contribute to the wagering requirements. After playing some casino slots that would have meet the requirements of the terms and conditions I noticed that only the live casino was going towards the bonus. I messaged them on live chat and then through emails. They said there was a mistake and that it was a 35x wagering requirement and only on live casino but that they would honor the mistake and gave me the 25 dollar bonus that I would have unlocked and kept the one that I had currently going. All email responses were prompt and helpful not sure why people have given so many bad reviews. Overall they handle the situation very well amd I was very pleased
Nathan Eivers
21 October 2021
Comment from ca.trustpilot.com
DON’T DO IT. I had 2,000$ available to withdraw and they took everything. I didn’t see a cent
Ben Q
21 October 2021
Comment from ca.trustpilot.com
Constant disconnection issues with this site and my internet has no problem with anything else. They charge a fee to deposit. top 10 casino sites in UK have this with high rating reviews which have to be fake after seeing so many bad reviews.
Jos
21 October 2021
Comment from ca.trustpilot.com
At the moment you ask a withdrawal they come with stupid requirements and makes it very difficult for you to get your money back. That was a very BAD experience and I will NEVER play at Mr.Green again!
Shea Greyeyes
20 October 2021
Comment from ca.trustpilot.com
I am not a paid writer I am just a regular Canadian citizen living in BC for all you people saying that betsafe is a scam site; I have to say that you’re cooked. If all your credentials are not in line you will not receive your pay out. Please note to ensure your payouts are granted make sure your address with your bank institution is up-to-date along with your email. Secondly make sure that you have the auto deposit feature set up with your bank account. If you are using a fake name or have a duplicate account the chances are you will not receive your withdrawal I received my withdrawal within three business days and it was my first time playing with bet safe. this is the only and first time that a casino has ever paid out my withdrawal I am quite impressed with betsafe and I can ensure you that it is safe.%100 safe and reliable. This is my review like it or not it is the truth according to my experience exactly.
Michael Lam
11 October 2021
Comment from ca.trustpilot.com
Do not use them! I should have gone to this site first before I put in my $100. As you can see from all of the reviews, it’s a massive SCAM….DO NOT go close to this almost illegally advertised website!!!! F’ing horrible, save your money for other gambling sites, PLEASE!!
Oh no
26 September 2021
Comment from ca.trustpilot.com
Stay as far away from this site as you can. It's one BIG SCAM! They give you a nice bonus when you sign up. But they never pay out this bonus because it's impossible to meet the requirements. So they withdraw the bonus and all the gains you made till that point! Further it's impossible to withdraw your money even if you meet all the requirements. This is the worst betting site there is and should be taken down.
Colin James
15 September 2021
Comment from ca.trustpilot.com
Betsafe initial deposit was taken away after 14 days, which was spelled out clearly in the Terms and Conditions, but what wasn’t told in there specifically was that any winnings deemed generated from that bonus deposit will be withdrawn from your account as well as the bonus. Put a bunch of bets down in the first couple weeks, ended up not quite breaking even, and then wake up to see $420 of my $575 gone from my account.
Bettor
12 September 2021
Comment from ca.trustpilot.com
Christopher
25 August 2021
Comment from ca.trustpilot.com
The thieves, don't waste your money here
Fire crackers
22 August 2021
Comment from ca.trustpilot.com
Recently joined this casino , because I was tired of all the other casinos letting me down to often. Then again this is a business , their goal is not for you to profit , but rather to make you think you will profit. And so the cycle keeps going from there. I won on the first day of joining, I thought maybe that’s just to make me play more again. Of course I was right as the following days , there was absolutely no wins like how it was on the first day I joined. I’m down 500, and have come to the conclusion that this casino is no better than the others . On the other hand , I was surely expecting this to finally be a Canadian platform as it mentioned . Later I found out it’s not Canadian, it’s just a “platform that’s available to Canadians” . The sports betting only gives you high opportunity when the loosing team is surely at the edge of lose . The live casino specifically the wheel spin games , constantly lands on small numbers as much as 8x in a row and very frequently too. That’s ridiculous if you ask me! Lastly the main casino, not all games work right away and most of the time it takes a little bit of time to load the game. ^i tried using higher speed Internet, Google worked fine, but not these guys! On the first day, there was a fair amount of wins coming in from the slots. The second day and onwards, very little wins, and I’d say about 75% less frequently occurring , compared to the first day of playing. Well there you have it! All details broken down for you to be fully aware of what this site is all about. P.S - There are no fair promotions, as in you must for example ; must put in a minimum of $100 to get just 10 free spins on the smallest bet. That’s not a promotion….that’s there marketing tactics! P.S #2 - The only thing good about these guys was the very quick processing and withdrawal of my first days win.
Lola
13 August 2021
Comment from ca.trustpilot.com
Very nice and easy site. The support team is also on task. Withdrawal, also, is always on time, for me.
Szymon Łukaszewski
13 August 2021
Comment from ca.trustpilot.com
was supposed to be a 100 percent deposit bonus and 40 free spins, however, after the bonus deposit, no free spins, despite selecting the deposit with the bonus despite contacting live chat, he can do nothing and he will ask you to pay the deposit again, which is ridiculous I do not recommend scam
Jeff
08 August 2021
Comment from ca.trustpilot.com
Don’t expect to keep any deposit bonus. They take it away.
Margaret Stobie
18 July 2021
Comment from ca.trustpilot.com
I guess if you don't win big it's not a problem. My son won1400 and they won't pay him I guess as long as you lose they don't care what you bet bad on you if you except the bet you should payout
Kam Thoum
17 July 2021
Comment from ca.trustpilot.com
This site is a SCAM Betsafe. I won and tried withdrawing my amount and sent all documents and valid ID but they still won't release my funds. They keep telling to be patient and finally they closed my account. This is SCAM, please spread the word!
Bryan
16 July 2021
Comment from ca.trustpilot.com
Do not use Betsafe, they do not pay out your full winnings and it will take you months to withdraw your money. (I still can't withdraw my money) for support you can't talk to them and they have a chat sytem where they respond to you query "we will send you an email".
Selma Sepik
14 July 2021
Comment from ca.trustpilot.com
Never use. They Rob you. If you win with big amounts, then they said, that you account is locked for half year and this is because “Yout wantIT” They loose you transactions and you never find them again if you get access back. Safest way to loose money..
Mark Lowden
26 October 2021
Comment from ca.trustpilot.com
Shocking withdrawal process I won€200 they told me they have to do a bank transfer as was not going through the other way so this is now the 10th working day and still not received I payment .all I am getting from customer service is that they have forward this to the relevant team for the 4th Time I might add . Please avoid
Shocking withdrawal process I won€200 they told me they have to do a bank transfer as was not going through the other way so this is now the 10th working day and still not received I payment .all I am getting from customer service is that they have forward this to the relevant team for the 4th Time I might add . Please avoid