Betvictor PLAYER REVIEWS(2932)
Justin Laidlaw
29 February 2024
Comment from ca.trustpilot.com
Garbage site. Says it will payout quickly been waiting 23 hours. Straight trash stay away. No response from chat all day requested call back no call
Garbage site. Says it will payout quickly been waiting 23 hours. Straight trash stay away. No response from chat all day requested call back no call
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Adil Hussain
28 February 2024
Comment from ca.trustpilot.com
These have your data and spending habits that’s why everyone that is not a newbie loses everyday it’s all a scam I just blocked all my accounts definitely would keep away keep your hard earned money
These have your data and spending habits that’s why everyone that is not a newbie loses everyday it’s all a scam I just blocked all my accounts definitely would keep away keep your hard earned money
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Richard Townsend
27 February 2024
Comment from ca.trustpilot.com
I hadn’t realised a free bet had expired as hadn’t used bet victor previously for football betting but Anthony provided me with the free bet as a gesture of goodwill. Great service
I hadn’t realised a free bet had expired as hadn’t used bet victor previously for football betting but Anthony provided me with the free bet as a gesture of goodwill. Great service
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Stephen
26 February 2024
Comment from ca.trustpilot.com
I just had a livechat with Cat, who wsa able to swiftly allay my concerns over the legitimacy of an email received. All good.
I just had a livechat with Cat, who wsa able to swiftly allay my concerns over the legitimacy of an email received. All good.
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Adrian
26 February 2024
Comment from ca.trustpilot.com
Not that great at all! In the beginning you were able the get some features but now is absolutely dead I put more than 250£ in 2 days and barely got any features paid under 20£. Ridiculous
Not that great at all! In the beginning you were able the get some features but now is absolutely dead I put more than 250£ in 2 days and barely got any features paid under 20£. Ridiculous
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adrian dowman
25 February 2024
Comment from ca.trustpilot.com
Anyi's help was brilliant in resolving my problem today THANKYOU 👍
Anyi’s help was brilliant in resolving my problem today THANKYOU 👍
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dan
24 February 2024
Comment from ca.trustpilot.com
i contacted support as i clicked the wrong bonus, vicki was more than helpful and went to the extra mile for me, very pleasant and kind lady, an asset to the company, keep doing what you do vicki, lovely kind person, thank you so much again for helping me ;0)
i contacted support as i clicked the wrong bonus, vicki was more than helpful and went to the extra mile for me, very pleasant and kind lady, an asset to the company, keep doing what you do vicki, lovely kind person, thank you so much again for helping me ;0)
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David Hargraves
23 February 2024
Comment from ca.trustpilot.com
Horrible betting company. The app is awful to use. Can't use my bonus bet from joining up. Customer service is a useless chatbot. Avoid Avoid Avoid !!!!
Horrible betting company. The app is awful to use. Can’t use my bonus bet from joining up. Customer service is a useless chatbot. Avoid Avoid Avoid !!!!
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ian whittaker
22 February 2024
Comment from ca.trustpilot.com
withdrawl issue .joanne sorted it in no time.no fuss .happy
withdrawl issue .joanne sorted it in no time.no fuss .happy
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Joshua Perry
21 February 2024
Comment from ca.trustpilot.com
My money still hasn’t been paid absolute joke I’ve gave everything I need for verification they’ve went back a fourth trying to delay me from getting back on my account to withdraw my £7500. Absolute joke I’ve contact IBAS an rang a solicitor over this matter, just keep sending me to a live chat that doesn’t work or take days to respond the moment they tell me to email accounts team, they responded to my other verification emails but now I’ve sent correct verification they’re blanking me. STEALING MY MONEY
My money still hasn’t been paid absolute joke I’ve gave everything I need for verification they’ve went back a fourth trying to delay me from getting back on my account to withdraw my £7500. Absolute joke I’ve contact IBAS an rang a solicitor over this matter, just keep sending me to a live chat that doesn’t work or take days to respond the moment they tell me to email accounts team, they responded to my other verification emails but now I’ve sent correct verification they’re blanking me. STEALING MY MONEY
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Allan
21 February 2024
Comment from ca.trustpilot.com
Fantastic service , quick to connect via the chat with us, Max was very good didn't take long to complete my problem. Over all I am really glad to use BetVictor it is a great site easy to use & really quick payout. 10 out of 10.
Fantastic service , quick to connect via the chat with us, Max was very good didn’t take long to complete my problem. Over all I am really glad to use BetVictor it is a great site easy to use & really quick payout. 10 out of 10.
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Ralph Grafil
20 February 2024
Comment from ca.trustpilot.com
Betvictor customer support is Excellent 👍🏼 I’m very confused of their promotion that I didn’t know that I have to click the offers and to opt.in coz it seems the product is not good,but after speaking from Max,He Clarifies everything to me.and it’s great I have a good Idea now to enjoy their promotion as I earned already a lot of raffle tickets and offers.Betvictor is the best.very easy to deposit and to witdraw your winnings no hassle at all 👍🏼😊
Betvictor customer support is Excellent 👍🏼 I’m very confused of their promotion that I didn’t know that I have to click the offers and to opt.in coz it seems the product is not good,but after speaking from Max,He Clarifies everything to me.and it’s great I have a good Idea now to enjoy their promotion as I earned already a lot of raffle tickets and offers.Betvictor is the best.very easy to deposit and to witdraw your winnings no hassle at all 👍🏼😊
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renata de oliveira lima
20 February 2024
Comment from ca.trustpilot.com
I enjoyed playing here before, some fair payouts until I spent over £200 - only play max 0.20p a spin. I don’t win anything, no bonus, nothing. I had one bonus paying less than £10. Hundreds and hundreds of dead spins. Very disappointing! Over a week I’ve been depositing everyday!!!! I will stop now, be aware!
I enjoyed playing here before, some fair payouts until I spent over £200 – only play max 0.20p a spin. I don’t win anything, no bonus, nothing. I had one bonus paying less than £10. Hundreds and hundreds of dead spins. Very disappointing! Over a week I’ve been depositing everyday!!!! I will stop now, be aware!
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Hubert Gibczynski
20 February 2024
Comment from ca.trustpilot.com
So they sent me this offer. Deposit wagering and get 30 spins free. So I deposited, wagered, done 200 spins on big bass. NOT A SINGLE SCATTER. Took my money, got free spins. Won 20p out of them. How can scamming people be Legal? If you won something before they will make sure you don't win again until you pay it back. It's ridiculous, 200 spins no scatters. I'm not a sore looser but I guarantee you, go to any other website and you hit the scatters at least 3 times within 200 spins
So they sent me this offer. Deposit wagering and get 30 spins free. So I deposited, wagered, done 200 spins on big bass. NOT A SINGLE SCATTER. Took my money, got free spins. Won 20p out of them. How can scamming people be Legal? If you won something before they will make sure you don’t win again until you pay it back. It’s ridiculous, 200 spins no scatters. I’m not a sore looser but I guarantee you, go to any other website and you hit the scatters at least 3 times within 200 spins
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dee_jay
19 February 2024
Comment from ca.trustpilot.com
Thieves blocked my account as soon as money was deposited, will be reported to ibas and gambling commission, will file a legal case and will have my bank to file a claim for stealing my funds , why do this
Thieves blocked my account as soon as money was deposited, will be reported to ibas and gambling commission, will file a legal case and will have my bank to file a claim for stealing my funds , why do this
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Ian Carr
19 February 2024
Comment from ca.trustpilot.com
If you want to learn how this company treat their customers read the 1 star reviews not the meaningless 4/5 star reviews about customer service.As with other dubious bookmakers they will move the goalposts as soon as you start making any money, and withdraw supposed loyalty and bonus offers.It is a bit of a contradiction to offer a loyalty club and then when you sign up to it and start winning it is removed from your account.Says it all that they can pay ex-football managers to endorse them with cliched radio ads but treat customers with contempt.There are bookies out there who offer much better prices and don't screw their customers. AVOID.PS. Typical copy and paste response from the bookie. They don't actually mean a word of what they say.
If you want to learn how this company treat their customers read the 1 star reviews not the meaningless 4/5 star reviews about customer service.As with other dubious bookmakers they will move the goalposts as soon as you start making any money, and withdraw supposed loyalty and bonus offers.It is a bit of a contradiction to offer a loyalty club and then when you sign up to it and start winning it is removed from your account.Says it all that they can pay ex-football managers to endorse them with cliched radio ads but treat customers with contempt.There are bookies out there who offer much better prices and don’t screw their customers. AVOID.PS. Typical copy and paste response from the bookie. They don’t actually mean a word of what they say.
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Steve
17 February 2024
Comment from ca.trustpilot.com
Very pleased with customer assistance. Spoke to Max and helped me with both issues I encountered. Closed my account with Betway as they have no customer care service at all . Spent over 24hrs in total on their bot assistant , countless emails and waited 3 weeks for withdrawal. So at the moment I’m very happy and impressed with Bet Victor
Very pleased with customer assistance. Spoke to Max and helped me with both issues I encountered. Closed my account with Betway as they have no customer care service at all . Spent over 24hrs in total on their bot assistant , countless emails and waited 3 weeks for withdrawal. So at the moment I’m very happy and impressed with Bet Victor
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Joshua Perry
16 February 2024
Comment from ca.trustpilot.com
I have been depositing and placing bets all week and have lost money now that I have won they want to suspended my account. I am very unhappy about this as it seems to me use are only alright taking my money.The amount is £7500 absolutely disgusting alright taking my money though aren’t they when am losing.
I have been depositing and placing bets all week and have lost money now that I have won they want to suspended my account. I am very unhappy about this as it seems to me use are only alright taking my money.The amount is £7500 absolutely disgusting alright taking my money though aren’t they when am losing.
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Tim Bolton
16 February 2024
Comment from ca.trustpilot.com
My partner won £160 off a 20p real cash spin and played through £40 of the winnings (they could have just withdrawn straight away). Ended up at £125. They then withdrew their winnings leaving £5 in the account and now they're completely banned from all site promos. What a lovely way to treat a customer.
My partner won £160 off a 20p real cash spin and played through £40 of the winnings (they could have just withdrawn straight away). Ended up at £125. They then withdrew their winnings leaving £5 in the account and now they’re completely banned from all site promos. What a lovely way to treat a customer.
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MRS MIRELLA B SCALISE
16 February 2024
Comment from ca.trustpilot.com
Highly highly recommend honest and trustworthy best site
Highly highly recommend honest and trustworthy best site
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richard bangura
14 February 2024
Comment from ca.trustpilot.com
So it seems card withdrawals are now instant for visa direct and MasterCard send, bank transfers are also daily at most 24 hours, that's such a big improvement,I can't think of any downside to this site anymore apart from maybe betting on tennis ,there seems to be a huge delay in placing in-play bets.
So it seems card withdrawals are now instant for visa direct and MasterCard send, bank transfers are also daily at most 24 hours, that’s such a big improvement,I can’t think of any downside to this site anymore apart from maybe betting on tennis ,there seems to be a huge delay in placing in-play bets.
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George Grinter
14 February 2024
Comment from ca.trustpilot.com
Thomas of BetVictor customer support was amazing. Unlike other online casinos he made the customer support experience unbelievably simple and straightforward. He made sure he understood the issue I was having and resolved it within minutes. I can not understate how helpful and understanding Thomas was. 100% will put my faith behind this company if all their customer support operators are like Thomas.
Thomas of BetVictor customer support was amazing. Unlike other online casinos he made the customer support experience unbelievably simple and straightforward. He made sure he understood the issue I was having and resolved it within minutes. I can not understate how helpful and understanding Thomas was. 100% will put my faith behind this company if all their customer support operators are like Thomas.
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Alex Simmo
13 February 2024
Comment from ca.trustpilot.com
Juan was very helpful! And sorted my problem out straight away! Definitely a very good employee.
Juan was very helpful! And sorted my problem out straight away! Definitely a very good employee.
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Aoife Barry
13 February 2024
Comment from ca.trustpilot.com
Chris at the customer help centre desk was very helpful and sorted my query in minutes Thank you very much
Chris at the customer help centre desk was very helpful and sorted my query in minutes Thank you very much
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Luke Suff
13 February 2024
Comment from ca.trustpilot.com
Restricted/removed my welcome bonus as soon as I deposited money. Contacted customer services and they wouldn't answer why, just cut and pasted an irrelevant answer to a different question, removed my welcome bonus after depositing money through the welcome bonus link. Customer services not able to answer my question so had to make a complaint and now have to wait 2 weeks. Have withdrawn my money again and highly recommend people avoid this site like the plague along with all other BV Group owned gambling sites (Bet Victor and Heart Bingo are the 2 I'm aware of)
Restricted/removed my welcome bonus as soon as I deposited money. Contacted customer services and they wouldn’t answer why, just cut and pasted an irrelevant answer to a different question, removed my welcome bonus after depositing money through the welcome bonus link. Customer services not able to answer my question so had to make a complaint and now have to wait 2 weeks. Have withdrawn my money again and highly recommend people avoid this site like the plague along with all other BV Group owned gambling sites (Bet Victor and Heart Bingo are the 2 I’m aware of)
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MR STEPHEN BROWN
12 February 2024
Comment from ca.trustpilot.com
Excellent comms; makes a change & very pleasant conclusion with no hassle...
Excellent comms; makes a change & very pleasant conclusion with no hassle…
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B R
12 February 2024
Comment from ca.trustpilot.com
RUBBISH RUBBISH RUBBISH AND MORE RUBBISH. The games are clearly very rigged. 500 plus spins on a number of games, not a single bonus. NOT even one. And this isn’t the first nor the third time. If that is not rigged I’m not sure what rigging. They come with this crap that it’s random, when it’s clearly obvious it isn’t. Liars, watch them come with their copy and paste comment. To add, it seems a lot of the 5 reviews are about customer service, which is laughable in the fact, I have been waiting for someone to respond to me for over an hour now. Gave up so maybe this is were I will get a response. You have been warned don’t bother with these lot.
RUBBISH RUBBISH RUBBISH AND MORE RUBBISH. The games are clearly very rigged. 500 plus spins on a number of games, not a single bonus. NOT even one. And this isn’t the first nor the third time. If that is not rigged I’m not sure what rigging. They come with this crap that it’s random, when it’s clearly obvious it isn’t. Liars, watch them come with their copy and paste comment. To add, it seems a lot of the 5 reviews are about customer service, which is laughable in the fact, I have been waiting for someone to respond to me for over an hour now. Gave up so maybe this is were I will get a response. You have been warned don’t bother with these lot.
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Ralph Grafil
11 February 2024
Comment from ca.trustpilot.com
Bet Victor costumer support is excellent,I would highly recommended this app.Thank you Christina for your kind support.it was really great…
Bet Victor costumer support is excellent,I would highly recommended this app.Thank you Christina for your kind support.it was really great…
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Khushy Khan
10 February 2024
Comment from ca.trustpilot.com
Amazing games available to play some very exclusive and exciting games. Customer service is excellent especially Jamie, he helped me today and was very kind and helpful. Very happy with the customer care.
Amazing games available to play some very exclusive and exciting games. Customer service is excellent especially Jamie, he helped me today and was very kind and helpful. Very happy with the customer care.
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Kimberly
09 February 2024
Comment from ca.trustpilot.com
I love this site. I had great customer service today with Anyi today. They were a great help and very friendly.
I love this site. I had great customer service today with Anyi today. They were a great help and very friendly.
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Niall Moran
08 February 2024
Comment from ca.trustpilot.com
Ahhh father Mackie what can I say about him... humourous, brilliant at his job and the man you go to if you have problems going on since his magical powers always save the day.
Ahhh father Mackie what can I say about him… humourous, brilliant at his job and the man you go to if you have problems going on since his magical powers always save the day.
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HHH
08 February 2024
Comment from ca.trustpilot.com
Anyi was very helpful. She assisted in a timely manner with good and helpful information, and I'm satisfied with the result she provided.
Anyi was very helpful. She assisted in a timely manner with good and helpful information, and I’m satisfied with the result she provided.
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Johno Gstar
08 February 2024
Comment from ca.trustpilot.com
Great assistence with Anyi today
Great assistence with Anyi today
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Sirbu Cristian
07 February 2024
Comment from ca.trustpilot.com
I mean your customer service and the gaming experience is great but your payment system and provider is worthless…
I mean your customer service and the gaming experience is great but your payment system and provider is worthless…
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Gareth Thomas
06 February 2024
Comment from ca.trustpilot.com
Ethan took on board my misunderstanding about the requirements you needed to meet on the welcome bonus. He looked into my account and saw that I had wagered enough to qualify and although I didn't follow the process of depositing £20 but instead deposited and wagered £10 on two separate occasions he managed to process the bonus.Thanks Ethan.
Ethan took on board my misunderstanding about the requirements you needed to meet on the welcome bonus. He looked into my account and saw that I had wagered enough to qualify and although I didn’t follow the process of depositing £20 but instead deposited and wagered £10 on two separate occasions he managed to process the bonus.Thanks Ethan.
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Aw
06 February 2024
Comment from ca.trustpilot.com
All reviews are about customer service just like they are on the sister site heart bingo, spent a fortune nothing back I wouldn’t of played if had known it was the same as heart bingo shocking site for paying out
All reviews are about customer service just like they are on the sister site heart bingo, spent a fortune nothing back I wouldn’t of played if had known it was the same as heart bingo shocking site for paying out
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David
05 February 2024
Comment from ca.trustpilot.com
The fake positive reviews stays coming. Unbelievable how Trust pilot is allowing these low life to get away with it. Shop around for prices,there's plenty to choose from. I found Matchbook ok it took me a bit of time to get used to it,but seems ok. Also stay away from online casinos they are fixed.
The fake positive reviews stays coming. Unbelievable how Trust pilot is allowing these low life to get away with it. Shop around for prices,there’s plenty to choose from. I found Matchbook ok it took me a bit of time to get used to it,but seems ok. Also stay away from online casinos they are fixed.
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Alexander Ramage
04 February 2024
Comment from ca.trustpilot.com
Jack was amazing and sorted my issue with great ease and was very professional.
Jack was amazing and sorted my issue with great ease and was very professional.
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Tomasz Cieplik
04 February 2024
Comment from ca.trustpilot.com
Betvictor is one of the best bookmakers in the UK. They offer wide range of games. If any problem appears they fix it very soon. When you win, money reach to your bank account quickly
Betvictor is one of the best bookmakers in the UK. They offer wide range of games. If any problem appears they fix it very soon. When you win, money reach to your bank account quickly
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Francois
03 February 2024
Comment from ca.trustpilot.com
I recently open up an account with BetVictor. I was able to beneficiate the welcome bonus (sports) and now the wagering is complete and my account was credited from the winning bonus I did. In the journey, I had to chat with them a few time, customer service was good and effective.
I recently open up an account with BetVictor. I was able to beneficiate the welcome bonus (sports) and now the wagering is complete and my account was credited from the winning bonus I did. In the journey, I had to chat with them a few time, customer service was good and effective.
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Tim Jones
02 February 2024
Comment from ca.trustpilot.com
Had a nice win on my first visit, but had an issue claiming the introductory offer, so I contacted customer services. Ethan was absolutely wonderful, patient and professional, and got things all sorted for me.
Had a nice win on my first visit, but had an issue claiming the introductory offer, so I contacted customer services. Ethan was absolutely wonderful, patient and professional, and got things all sorted for me.
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Kelly
02 February 2024
Comment from ca.trustpilot.com
I spoke to a lovely man called James about my free spins after signing up and wagering and he has told me this will be sorted so still awaiting this but I have high hopes as he was so nice and very fast response:)
I spoke to a lovely man called James about my free spins after signing up and wagering and he has told me this will be sorted so still awaiting this but I have high hopes as he was so nice and very fast response:)
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Bakr Kal
01 February 2024
Comment from ca.trustpilot.com
What is this keep taking my money no cash out for 2 years so hot win since i play this s h e t i lose ov£11000 no chance cash out i will give 0 0 0 0 star
What is this keep taking my money no cash out for 2 years so hot win since i play this s h e t i lose ov£11000 no chance cash out i will give 0 0 0 0 star
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Craig
01 February 2024
Comment from ca.trustpilot.com
No idea how this place has so many 5star reviews it's abysmal. Can't get a bonus on any game. Deposited £200 and got 1 bonus on big bass splash which give me £10 it's awful
No idea how this place has so many 5star reviews it’s abysmal. Can’t get a bonus on any game. Deposited £200 and got 1 bonus on big bass splash which give me £10 it’s awful
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James
01 February 2024
Comment from ca.trustpilot.com
One of the best betting websites in the Ireland. Cheers to support agent Mackie who helped me to resolve my issue with promo within just 1 minute
One of the best betting websites in the Ireland. Cheers to support agent Mackie who helped me to resolve my issue with promo within just 1 minute
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Mark Stanley
01 February 2024
Comment from ca.trustpilot.com
I was on live chat and spoke to jayce he was extremely helpful and sorted my queery out very quickly and professional thanks
I was on live chat and spoke to jayce he was extremely helpful and sorted my queery out very quickly and professional thanks
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Muzaffar Abbas
31 January 2024
Comment from ca.trustpilot.com
Bet Victor I put £1500 on Tyson fury back in dec 2023. My account wasnt opened but there kept lying about they need is that for weeks then 3 weeks ago I was given bad news from my doctor saying I got prostrate Cancer.. they made me go to the bank again and sent them everthing there wanted but they always find a excuse to wind you... MY ACCOUNT WASNT OPENNED AS THEY BARRED ME FOR 5 YEARS WHEN I INFORM THEM OF CANCER. 3 WEEKS IN JAN 2024.. REFUSEIN TO GIVE MY MONEY BK. 6 WEEKS OF HELL.. PLEASE DO NOT USE THIS BETTING APP IF U PUT IN A LARGE AMOUNT YOU HAVE LOST WITHOUT PLACING A BET.. SKYBET OR BET 365.. GONNA SENT GO TO COUNTY COURT TO ISSUE SUMMONS.. U HAVE NO RIGHT TO KEEP MY MONEY SENT U ID INCOME PROOF OF WHICH ACCOUNTS THE MONEY CAME OUT..DO NOT PLAY WITH BIG MONEY WITH BET VICTOR ONLY £5.. WORSES BETTING ON THE INTERNET.
Bet Victor I put £1500 on Tyson fury back in dec 2023. My account wasnt opened but there kept lying about they need is that for weeks then 3 weeks ago I was given bad news from my doctor saying I got prostrate Cancer.. they made me go to the bank again and sent them everthing there wanted but they always find a excuse to wind you… MY ACCOUNT WASNT OPENNED AS THEY BARRED ME FOR 5 YEARS WHEN I INFORM THEM OF CANCER. 3 WEEKS IN JAN 2024.. REFUSEIN TO GIVE MY MONEY BK. 6 WEEKS OF HELL.. PLEASE DO NOT USE THIS BETTING APP IF U PUT IN A LARGE AMOUNT YOU HAVE LOST WITHOUT PLACING A BET.. SKYBET OR BET 365.. GONNA SENT GO TO COUNTY COURT TO ISSUE SUMMONS.. U HAVE NO RIGHT TO KEEP MY MONEY SENT U ID INCOME PROOF OF WHICH ACCOUNTS THE MONEY CAME OUT..DO NOT PLAY WITH BIG MONEY WITH BET VICTOR ONLY £5.. WORSES BETTING ON THE INTERNET.
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Mark
30 January 2024
Comment from ca.trustpilot.com
‘Please contact us at our help email to further resolve this’ this really means we don’t care and will give you the same robot answers and steal your moneyStill never got my 700$ back, only asked for half at first. Won’t return it after stealing it
‘Please contact us at our help email to further resolve this’ this really means we don’t care and will give you the same robot answers and steal your moneyStill never got my 700$ back, only asked for half at first. Won’t return it after stealing it
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Mark O Connell
30 January 2024
Comment from ca.trustpilot.com
Great experience had here from Mark bonus are great fun and give ya a good go for your money way better than anything I ever seen great casino true to there customers with great rewards+bonuses all in all a great casino who deserves all the good feedback nothing compares to you bet Victor loyalty is within this company much love <3
Great experience had here from Mark bonus are great fun and give ya a good go for your money way better than anything I ever seen great casino true to there customers with great rewards+bonuses all in all a great casino who deserves all the good feedback nothing compares to you bet Victor loyalty is within this company much love <3
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Jessica
29 February 2024
Comment from ca.trustpilot.com
Anyi was Super friendly, as well as extremely helpful didn’t take more than a few minutes to have my inquiry handled. Bet victer Is my number one favorite casino strongly suggested
Anyi was Super friendly, as well as extremely helpful didn’t take more than a few minutes to have my inquiry handled. Bet victer Is my number one favorite casino strongly suggested