Betvictor Review

Kaylan went out off his way to help me in a very timely and polite way and he was delighted to honour the welcome offer because I never used the account before. 10/10 customer service. Just in time for the euros , extremely good customer service before I even place a bet. 👍

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Pavol – he was the best operator I have dealt with

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So I heard the Harry rednapp advert join bet victor for 100/1 for England to win euros I joined tried to get that offer and it wasn’t even there it said 10/3 then I joined life chat to see why cudnt get past call number 13 got cut off everytime so my hubby said it was too go to be true.

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Adam the customer service agent was so helpful. Does his job well

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Great help on the live chat from Chris. Sorted my issue quickly. Good friendly encounter. Cheers

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Just want to give a shoutout to someone from the support team. Chris from Betvictor is great. Really helpful in the live chat and helped me with all my inquiries. Betvictor is in general quite a good bookmaker. Fast payouts and good promotions. The lines aren’t the sharpest around for North American sports but they have good prices in many other markets.

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Chris was very helpful and quick doing so

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I’ve always like using BV but since 3/4days ago the withdrawal hasn’t been the same. It was instant withdrawal before then suddenly all these issues are popping up. Hopefully it will go back to normal.Kaylan was the best costumer service representative ive talk to 👍🏻

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Hey, everyone who gambles for real money!Just STOP for good!BetVictor.com set a monthly loss limit of $100 for me, and I still had $5.06 left to play with, then they suspended my account.Online or offline, these evil, greedy, and garbage operators are there to take your money.Responsible gambling?They don’t give a BS about you, they just pretend.Do you know what these suckers do with the player’s profits?Be intelligent and stop gambling for life.Only the most stupid people fall into this Satan’s trap.I’m shocked to believe that I did since 1992, but no more.Find alternatives to earn money, not lose money.If all governments would ban internet gambling, there wouldn’t be any suicides or homicides due to real money gambling.But, of course all governments are just as bad, cheap, degrading, stuck up, etc…Put a bloody end to all forms of gambling, and put these losers out of business.There’s other job opportunities they can find, like being a garbage man or garbage woman because that’s what they are.

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Very helpful live chat with Chris, but very annoying that a simple winning bet can be settled incorrectly.

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I won 3255 My first time depositing I was a bit worried but everything went though perfectly

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BetVictor…..By far the worst gambling website on the internet. I am not talking of one bad experience, but months and months. I am happy to share my history of play with anyone and you will be shocked. Slots is my only game I play. Unlike many other gambling websites they are not concerned with money being deposited. Please, please steer well clear !!

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Anyi was very helpful in resolving the issue I had with the free bet offer.

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An easy to use website. A very helpful and prompt live chat, spoke with Anyi this morning and they were very helpful and sorted my issue, felt like a valued customer which is rare for gambling websites.

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Great service Quick and efficient

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I contacted the BetVictor customer service via chat and spoke with Kaylan. The service was quick and informative. Kaylan was very helpful and knowledgeable. I was given the information I needed and can now move forward and resolve the issue.This service from Kaylan and BetVictor is a huge improvement on my experience at another bookmaker, BetF…Thank you Kaylan!

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Don’t use this site completely unfair pay tbs in use, all you will do is loose your money. Play on Coral or Grosvenor as at least these or honest and you have at least some chance of winning. £360 on £1 spins zero features and last than one decent win around £45 cheats again do not use them loads better sites that play somewhat fair with you.

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Chris was excellent in helping me change my signup offers.

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Adam was a great help to me. Appreciate his work here.

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Just heard the ad on Radio for England to Bring it home at 100/1 ‘Head on over to Bet Victor’ said Harry, So I did, signed up and deposited.No such offer exists, started Chatting with a bot that was useless, finally got a human. She said, the offer is no longer available as the games started last night (7th June)…..but the ad was JUST on the radio (Classic FM @ 15:55 8//6/24)I complained, so they closed my account instantly. Now I cant login to withdraw the money I deposited.What a Sham!!

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Kalyan the agent who dealt with my problem was fantastic. Very fast service. Brilliant

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Had a great win here last year sadly they’ve had every penny back and then some, wish I’d have just walked away..upsetting you can deposit that much money in a couple of months with no wins..no scatters, no bonuses, just sad.

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Absolute scam. Did £100 worth of 50p spins and did not win absolutely anything! 95% rtp I doubt it! Should be illegal to rob customers like that!

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Customer service was much better than other bookies.

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Spoke with Adam on the live chat as was having issues on the app. He helped me through it and promised me the promo offer through the website instead

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I wouldn’t even give it a star absolute joke of a site. I don’t want anyone else lose money like I have. Not won anything in a while 2000 down in a week please if I can stop just one person gambling on this site it’s better than nothing. Please avoid and don’t bother to reply to me telling me it’s to do with luck your the only site I cannot win on.

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If you’re in profit they close your account and ban you from promotions and claim it’s a business decision.In response – I did contact live chat for a reason and was told they cannot tell me specifics and there was nothing that can be done

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WAS GIVEN A BONUS WHICH I PLACED AS A LUCKY 15, ONLY 1 WINNER . I THOUGHT I WOULD GET A SINGLE BUT AS THE AMOUNT DIDNT COVER ORIGINAL BONUS I LOST . HOWEVER THE AGENT CHRIS WAS GREAT , EXPLAINED WHY AND STILL GAVE ME FULL BONUS BACK AS GESTURE OF GOODWILL

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Had a problem with these cowboys under another name Pari match, still the same company though, I joined from a link they sent to my email which included free spins when you deposited £10, so i deposited but they did not give me the free spins, so I asked why and they said I had not clicked on the correct link.!! they only sent me one link so I must have clicked the correct one!, anyway they refused to honor the offer so I wrote an unfavorable review, then today they send me an email saying I am banned from all future promotions across all their sites “Casino and Sports promotions and all brands operated by BV Gaming, including BetVictor, Heart Bingo, talkSPORT BET and Betano.Its a complete joke they were the ones not honoring their offers, I am so glad they spelt out all their brands so I know who they are because I would not want to use any of these services in the future.Watch out for these people they will rip you off

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There rng is still basically zero same rubbish happens on ever game, there rng is set to about £600 to get a bonus for about 50-80 quid wouldn’t recommend there casino side of things

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I really do hope a representative of betvictor sees this and replies on time.My account have been closed for no reason at all. After playing for a couple of hours I have managed to win $1000 on my account. Right after I clicked on withdraw, they have started to ask me a bunch of verification which I thought was already done as it says “account is fully verfied”. They have asked me to take a photo of myself holding my license etc, sending proof of addresses and my work pay slip. Which I have successfully uploaded so. Unfortunately betvictor have still chosen to “CLOSE MY ACCOUNT” after successfully withdrawing my winnings. And ever since I have been trying to get in touch with the accounts team and all they tell me is “Your account have been closed as a business decision” How convenient is that? But if I loose you just take my money, but when I win, you decide to close my account?

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9 days and still nothing back from the super victor team.They told me to contact the help desk so I did email them.They gave me the same reply as live chat gave me saying my account was under review.Don’t worry they said.I am notcworriedMy account has been closed for 4 months.I just want whatever I have in my account paid in to my bank.Avoid this betting firm like you would a plagueAnswer to your reply.I have emailed you about 20 times and it’s the same answerYou lot are the dumbest lot I have ever come acroosWhy do you keep answering on the review page but don’t do nothing about the dmails

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BetVictor! You keep asking for more information and trying to delete my comment! What more information do you need? You are the worst in history! There can’t be such an RTP rate! You say it’s random, so come on, share the reports, share your contracts with the companies, I say, but all you do is delete my comments! I’ve never seen anything like you! The worst deals of all the games you can think of, including Games Global and Red Tiger, are here! Is it possible not to reach a balance of 1000+ even once in 2-3 years? Have you sworn not to let us win?Starting this week, I will be sharing the reports I have officially received here that I have made so far! Just see how terrible the RTP rates are!

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They have great games and they payout instantly when you do a withdrawal. I loved the fact that they ask you to verify your account as soon as you sign up.

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I had fun with your greyhound offer today. its something i’ve never done before. apart from the miss hap with the £5 bonus a good time was had.Thank you

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6 days and counting and still no reply or nothing done by super Victor’s team.I have emailed the help desk numerous times and the diligence team numerous times also.I go on live chat it’s your account us under review and have a nice day..Absolute joke shopAnd this is the replies that you get but they never do get back to you and I don’t know the account number because my account was closed by you.Not so quick to pay the money back

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Stay away from this company! I’m very serious, every single spin we make is rigged! They say it’s random, but there’s no such thing as random! Can a gaming company really make you lose consistently for three months? They are blatantly mocking us! This isn’t about luck, it’s a system designed to make you lose and see how long you can tolerate it. I’ve played with the smallest companies you can think of, and I’ve never seen such a bad loss rate! Look, now they’re going to respond saying they are audited, tested, that all games are random, etc. Go ahead and publish your audit reports here, let us all see? In 100 spins, 90 spins are losses! There’s no winning outside of Scatter or Free Spins! The intervals for Scatter and Free Spins are very, very long! Even if they do come, you never win back as much as you lost! Almost all the games face freezing issues. Just watch how they will defend this comment! All they know is how to defend themselves!

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Anyi demonstrated exceptional understanding and credibility, which restored my faith in the company. He successfully turned around my experience and retained me as a satisfied customer.”

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Adam, on the live chat was extremely helpful and quick to sort out any problems I had. Great service.

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Great customer service by Chris,helped me no end.

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Free bets expired without me knowing they expired the agent Chris was amazing and put them back for me

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After put a review about my experience on betvector to show how they scam customers I get that email from trustpilot (Hi Avoid,Thanks for reviewing betvictor.com on Trustpilot.betvictor.com has flagged your review because they don’t think it’s based on a genuine experience.) Betvictor paying money for good reviews they don’t want a genuine bad one there are not a one gambling site got 4 stars that’s it self telling me they don’t want a truth about how they operate all the reviews how good the customer service were the top of the game total rubbish if you don’t believe me go try your self and how they gone take your money. AVOID AVOID AVOID

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Won €62 only for them to be ‘unable to verify my address’. This is because I lived in student halls at the time hence I didn’t get sent bills, which was supposedly their only means of address verification. Subsequently they closed my account and stole my money. I left a review before which got deleted for some reason, they said they would look into it and never bothered. Do not bet with this company, they will steal your money.

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They don’t honour their introductory offer. Sat chatting to someone twice. They said wait a hour or so. Still no free spins. One of the worst for customer service and honouring their introductory offer. Terrible. Avoid. Go to virgin games!!!!!

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This is the first online casino that is a pleasure playing with..no fuss payouts..money in account almost immediately..really good customer protection in place that you don’t spend more than you can afford..keep up the amazing standards.

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Nothing more than discriminating RACISTS. Check the email I received below. . . Hi Choudhury, We are contacting you regarding your BetVictor account.As part of our commitment to social responsibility, we have applied a bespoke annual spend limit to your account which has been reached. As you have stated your occupation as unemployed and receiving benefits, regrettably you will be unable to play with us until the 01/01/2025. However, if your employment status should change please feel free to contact us to review your account status. If you would like to know more about Safer Gambling, please visit our Safer Gambling Portal. We apologise for any inconvenience this may cause. Kind regards, JenniferDue Diligence Analyst

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After a lot of time speaking with the team over the weekend the issues got resolved with great support from Juan and Raphael also got a call back from a lady today which I wasn’t expecting

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Cat has been amazing sorting out my query

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Well found what maybe the worst casino yet for ripping you off. Definitely don’t try betting more than 2 dollars cause you will automatically drain your account with straight losses. They don’t even try to make it exciting here the just FU** you. These places need to be closed but that would mean the corrupt people involved at auditing these places wouldn’t be stacking there pockets either. POS

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I had the pleaure to have adam as my live support.he is a asset to your company as your 1st contact for betvictor You are awesome adam thank u 4 the prompt ,fast ,very patient and professional customer service u made me feel privileged to have had u as my live chat support. Thank u 😊

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