Betvictor Review

I was really happy with the swift dealing with my issue although my wish was not granted in the time I was told it was customer service was fast and friendly x

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I am customer for a week. Yesterday won jackpot and withdraw £1000. Money was avaliable in my account for less than 24 hours. Also contacted customer support few times and I can say except the stupid chat bot, customer service was excellent. Have minor notes about the app design but overall my opinion for them is very good. If they can implement instant withdrawal will be the best.

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Max was really good help today, he was friendly and helpful. Pleasure to talk to!

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Brilliant help reece top guy for helping me out with my problem 🙂 welcome off sorted ::) happy customer

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I was initially disappointed about an offer I was interested in but after a short conversation with Max I was credited the offer. I’m likely to recommend Bet Victor to my friends and am also likely to use the site more after this pleasant interaction. Good job

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I’m shocked how this site has 4.3 stars, absolutely the worst customer service, (vicki, christina, eli etc) are all brutal. They keep saying please email us at the generic email just to get a generic response. Screwed out of 600$, again. Yet no investigation gets done and I am just out the money due to a crook site

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literally never had a single issue with this site the layout is good the payouts are fast live chat are good 10/10 best site i’ve found online

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Max helped me with my welcome bonus despite me not activating my promotion beforehand. He sorted it out for me straight away. Thank you, Max! 🙂

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Pretty impressed. Fun to play even when you loose money you still feel like you had a good run. Good games and nice to see a fair slots game. Fair play bet victor.worth the money. Win or loose.

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Very helpful, had ma one one called Max and he was very useful and got my question answered and sorted straight away!

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Antony was efficient and sorted out my log in.

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Very bad customer care service to Customers from Africa especially Nigeria. And there have been lots of complians concerning the verification like Jade and lily who deliberately refuse to verify Customers and deliberately end up blocking their account and not refunding their deposits. I am a sport blogger and I thought betvictor was a great platform and I wrote about them and it got to thousands of Nigerians and Nigeria is the biggest gambling nation in Africa. Betvictor verification team just proved to be racist for they deliberately call Nigeria legit documents fake and end up blocking these good Nigerians account without Refund. I regret ever writing good about betvictor. Bunch of racist in there

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Max was very helpful and respectful. Very quick response and solved my issue right away. Thank you max. will definitely recommend this app to all my friends

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I don’t even want give them 1 star.They don’t deserve one.Betvictor is terrible.You can’t get hold of anyone.If you send them an email you have to wait 3 weeks for a reply compared to any other site which is 48 hours.Avoid betvictor

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I haven’t tried the site yet just wanting to no what ID do you need to have to be verified pls

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They are the worst betting site I have ever been on.My account has been suspended for 6 weeks.I have gave them all my information and still they don’t let you have a bet.So if you want to bet with betvictor you might be able to get 5 pounds on.Shocking siteThey must have seen the review and they closed my account immediately but they have not been very quick in putting all my money back in the bank.They closed the account so close it properly and cancel all my outstanding bets and put the money back in the bank. Thats what I call closure

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Customer service is still inconsistent and terrible.Christina , Eli, Sammie all brutal. Some good reps but it is very rare you get someone who will HELP as opposed to an automatic bot response

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Speaking to a person my account got verified in minutes, despite showing the same documents I had through the online system.

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Had an issue with a game Chris was swift to sort it for me. Also I’m new to BV so far the platform works well. It seems fast and smooth unlike ladbrokes which is like trying to put bricks through a cheese grater.

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Excellent customer service by Chris, quick, very swift and stress free with minimal questions, in fact no questions asked he just sorted my issue efficiently. Many thanks Chris

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Love live chat through this site i needed to inquire about a withdrawal i had made last week and my querry was delt with instantly by (Gyorgy) who was so patient and clear with the answers i recieved and wish that at any point in life i ever have to deal with online querries like this that who ever i get helping me is as good and clear as (Gyorgy).So thank you again and wish you a merry xmas and happy newyear

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2 bonuses on 20p stake. One paid 5x and the 2nd bonus paid 8x. Absolute disgusting payouts. Scumbag casino I’d stay well clear of these licensed thief’s. Hands down the worst place I’ve ever deposited money on and I’ll never do it again. Oh and betvictor where fined millions while ago for breachs and not following regulations… what does that tell you about this place? Bye.

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Max from customer service resolved my issue within 5 minutes. Took time to explained the situation properly. I’m a new user and I was panicking due to the error I made. Max fixed my error and restored the confidence I had in BetVictor

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Fantastic customer support by Anyi. Hope this person gets a promotion soon

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Keith was very helpful when I contacted live chat, he escalated my withdrawal issue to the team and was very helpful and efficient. A credit to BetVictor.

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Reese at customer services resolved an automatic settlement error quickly and efficiently. The wait at the queue was much shorter than many of the other bookmakers

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Arh betvictor are so kind it’s my birthday today and received a £5 bonus and won £200 back thank you so much 😊

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Chris was very helpful in crediting an offer that did not initially go through. He was polite and efficient.

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Janelle very helpful, polite and efficient. A very good agent. Well done Betvictor for employing Janelle.

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Chris was really helpful in resolving an issue I had with one of the sports promotion. Excellent customer support and do not hesitate to bet with BetVictor.

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I was told to reach out after my last review of poor customer service. I did, supervisor Christina and Mar do not answer or assist in anyway. I really wish consistency between all chat hosts comes along. Pros: fast withdrawalsCons: lack of live markets, no live firsthalf winners for ncaab, no live draw no bet for quarter or half winners for ncaaf, customer service is brutal.

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Crap site I’ve used. Many sites this site Doesn’t respond when respondingDoesn’t try to understand the issueIe I deposited 20 Then after that never won anything they made me wait.It’s a Rio scam site don’t DONT GAMBLE HERE

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Reese was amazing and resolved my issue almost immediately without question. The best customer service I have received from any of the gambling apps by far.

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Asked Reese a question resolved in less than a few minutes

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Very helpful on getting me with my query fast and efficiently Reese and Jack are the people that helped me

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Looks like they’ve removed my honest review! So I’ll rewrite another! DONT NOT TOUCH THESE THIEVES! In 3 days I’ve deposited over £1600 pound and believe me I’ve had absolutely NOTHING back played the same game to get the same consistent algorithm/RNG and the worst RTP imaginable..they say you have to do thousands of spins for it to reflect the RTP given, but when you try 10s of thousands of spins and accumulate one bonus every 500 spins for an absolute pittance then you know it’s pre determined scripted and just a scam! I was getting back £2 on £2 stakes and garbage like 7x on £2 😂😂 they need internally investigating by a 4th party as they’re clearly fobbing off the gaming commission with back handers! Safe to say I have closed the account for good and they won’t see the light of day! I will advise you all to video your gaming sessions as you’ll see the same persistent pattern! I will be taking this further and employ you all just swiftly close your accounts and starve these crooks…no custom no money they don’t deserve anyone’s custom period they’re frauds and fake. Delete my review again Betvictor and I’ll take this above the gaming commission and make sure you’re fined and shut down you’re a disgraceful waste of air!

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I encountered kamil who sorted out the problem for me in ten minutes

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First off my issue is several large bets placed on a match were voided. No form of contact made, no real reason given. The only noticeable issue on the game I bet on, was Betvictor made a mistake with the Kick Off time? Betvictor odds at the time the bets were placed were nothing special compared to other bookies, they just about edged the other big names out for this match which is why I placed my bets with them.Much more disgusting issue is that they hire people to give fake 5 star reviews on trustpilot giving this fake 4.3 star rating, this is even more immoral than voiding bets only hours before kick off which happened to me.Zero morals whatsoever. If you want to see a true reflection of what Betvictor and its other companies (Parimatch and Talksportbet) are all about, just look for the 1 star ones!

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Jamie was a champ in live chat. Happy Thanksgiving

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Prompt and efficient service by Jayce. Always a good place to bet!

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I see these low life are still writing FAKE POSITIVE REVIEWS to make them look good. STAY FAR AWAY FROM BETVICTOR OR YOU BE SORRY.

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In my opinion probably best gambling site in Ireland ,slots seems to have higher payout than other sites and withdrawal takes like 1 sec after you become verified user

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I just had a little chat with Jayce it’s very quick very good I haven’t had any problems with this casino thus far everyone have a great day thank you bye

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Reached out to customer support (Jayce) and they agreed to reverse a sizeable bet I had placed in error when they were not obligated to do so. It was all done in under 2 minutes and I had expected to go back and forth with them for possibly hours. Very rare for a sportsbook to do this especially for a new customer.

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I had an issue with, somehow, ending up with multiple iterations of 2 bets I placed. A quick call on the chat feature and Chris professionally and quickly sorted it out with no hassles and drama. The multiple iterations were all deleted at no cost to me – ie the duplicate bets were voided and i was re-credited with the stake money. When an error outside the control of the site user happens, this response is exactly what you hope for. Well done, Chris and well done BetVictor

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Just been in a chat with Jayce. Had my issue quickly dealt with. Was only in a queue of 1 to msg with a real person. Great service.

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AVOID!!!! I have been trying for over a week to verify my account nothing appears to be good enough even though you can clearly see my address without any issues and they are still refusing and therefore withholding my money. I will be seeking legal action against this company as I have repeatedly given them more than enough evidence. I have also been emailing and heard nothing and the live chat customer service is shocking! So I will be taking actions further the incompetence is unbelievable!!!

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Mr Jayce told me they don’t do offers on request and asked me to leave here review. Unfortunately I asked another live agent (Chris) and he accepted my request and forwarded it to proper department. So Mr Chris was very professional while Mr Jayce wasn’t. If you talk to their agents and don’t get satisfaction response, try with another one.

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Nice platform, terrible customer service. Also when you start to win with live betting they input a super long delay that makes it almost impossible to live bet. They also limit your selections when you do win. I won a couple first half winner bets and suddenly I can no longer do those bets live: with the time delay I also can not do many live bets. Customer service, especially Christina, are useless and bots, automatic replies with no explanations ever given. Withdrawals are fast at least

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I had an issue that I needed help with and Anyi, from customer service, was extremely helpful. They were very nice, quick to help and was very quick when dealing with the issue. Couldn’t be more grateful to them.

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