Betvictor Review

I had a question and Jayce was really helpful and friendly. The service was great. Thank you

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Jayne in customer support dealt with my issue very efficiently

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UPDATE:I had three bets placed which were all done while the site was experiencing issues, out of the three bets. The bet that WON was voided the two that lost settled as is , LOL How does is this site 4.4/5?Terrible customer service, scammed me out of 350$, won’t return the money then threatened to close my account when I said I was going to social media for this with my proof.Now we’ll get a response from them on here to message their help email, which only gives generic responses and are extremely unhelpful. Horrendous site

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Jana was brilliant with helping me understand my mistake, super service.

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Reopened my account after self exclusion then deposited money but after trying to play a game I got an error message because they want me to verify my account. I’ve sent the documents which typically are never good enough. Part of the verification process states I can’t deposit until I’m verified but these thieves have let me deposit and won’t give me my money back because I’m not verified. Disgusting behaviour from a so called big company. They also give me email addresses to email a complaint to which don’t work

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Anyi was very helpful and provided great assistance when I used the live chat function.

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In the past i gave Betvictor a 5 star review now ive dropped it and im hoping betvictor arent going the same way as every other gambling company,Yesterday i passed 2 horses running at pau onto a friend of mine, He had 20ew ALERIC at 8/1 wins at 13/2…20ew KENDAYA at 12/1 finished 3rd at 3/1..And a 10 ew double now the first horse run in 3.15 race the 2nd in 3.53 race,Now at 1.49 my friend received an email instructing him that after a review by traders his account was restricted,Come on Micheal Tabor before the horses have run? Mr tabor knows gambling is all about having an edge which he had with Patrick Veitch ,Hopefully this is just a blip as tobefair betvictor are a lot better than most

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Don’t bother, no help, it takes 10 days to get your account verified, and u need to wait ages for someone to write something to u

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Awesome customer services, fastest withdrawals of any casino I’ve ever played.

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Great site. Customer service rep Jayce was very helpful.

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took 20 pound in 30p spins in 4 mins worst site i have used tonight and that is saying something check my reviews tonight!

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Ryan went above and beyond in assisting to resolve my issue, and in a really quick manner. He couldn’t have been more helpful and I was very impressed and appreciative.

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Had an issue with deposits- spoke to Janelle and she explained the issue, proposed a solution which worked and kept the chat active until I was happy the solution had worked .

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I had a slight problem with a promotion upon my 1st deposit and wager. Contacted customer service using live chat, within a minute Chris was there to solve the problem, very fast too. 5 stars from me

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My problem was looked after and resolved

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Amazing service.I had signed up and opted for a bonus and didn’t complete my bet correctly for the bonus, however I was put through to Jack who said he will credit my account with the bonus due to wagering the amount required. Very thankful to Jack for this.

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Not sure why my reviews get deleted? Scam of a site. Display wrong scores , disable cashout and won’t assist. Terrible customer service such as Vicki, eli, chantelle. Absolutely horrendous, any issues I get told to contact them via email only for the same useless bot responses. Absolute scam of a site. Stop deleting my reviews, you shouldn’t be 4.4.

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Very responsive professional and attentive to customer requests. Great employee Max was the chat representative I had spoke with to assist me with my account inquiries. he had quickly reviewed and happy with the results. I give the app and Max a thumbs up 👍. Thank you

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Played for 2 days since joined , super fast pay outs !!! 12 hours after was in my bank account large amount of money too. Highly recommend . Power up roulette where it’s at 🔥

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“New customer deal” deposit 10 and get 200 free spins on fishing frenzy. I deposited 10£ twice and still didn’t work!

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Cheeky **&%&** just locked my account and asked for personal details I am not prepared to give. At my age I don’t like having the urine extracted. Find a firm who doesn’t abuse the law and then have their staff lie about it. One can never trust a liar.

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Poor options for betting Much slower than other sites with withdrawals.I’ll single out greyhound racing.Other firms offer place markets.Forecasts. Tricasts. Early prices. Betvictor offers win only. So why would you use this site when other sites offer more options?Also the withdrawal process. 24 hour plus.Hills, Ladbrokes, Sky, Boylesports.All more or less immediatelyIt makes me wonder about the back end not being run smoothly.I’m summary. They offer nothing other sites don’t do better.

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Reese sorted me out instantly with no dramas at all. Impressive service!

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Jayce was really helpful, efficient, polite and friendly. Well done to Betvictor getting Jayce on your team. As good a live chat experience I’ve ever had.

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I say that I opened through a link so missed the welcome offer but it was added as a gesture of goodwill,my assistant was very polite and quick and showed that they are willing to help

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Jayce the person dealing with me was very helpful the matter was dealt with very quick a very polite conversation was had with Jayce

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Liam and Vicki from c/s were brilliant I deposited £10 for the sport bet if free bet £10 and receive £50 in free footy bets but I will say Vicki and Liam was very professional and they both solved my problems in no time very grateful and they credited my £50 in free bets immediately. Hope to have a win tonight many thanks guys one happy customer :))))))

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I had a question regarding a promotion, this was answered by Max quickly and to my satisfaction in a friendly and professional way

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Amazing help from Anyi who helped me with an issue (of my own making) with a sign up.

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great customer support from chris and so far a good site to play on. payment is slightly slow but could be my bank

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They managed to resolve my problem within minutes great service

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Great service by Jayce very good customer service Put on to an agent right away, always fair play going on never had a problem with loading times good technology being used here and very good casino that is well deserved the good reviews customers are always happy which puts all other slots to shame

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Used chat and had contact with Max who sorted out my query very efficiently

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Signed up as a new customer, website is so glitchy, not user friendly, I have just placed some matchmaker bet and can’t actually see the selections I have chosen, a truly dreadful online bookie, once I have claimed my fee bets I will close the account

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Just want to let everyone know that JAMIE was so helpful and if I can double your stars i will.

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Very prompt reply from Live chat. Reese solved very quickly my issue relating a bonus glitch

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Reese was brilliant he resolved my issue really quick highly recommend thanks reeese at talksportbet.com

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I’ve used many other sportbook including bet365, Pinnacle, betway and so on.Betvictor is the best and I’ve never had an issues with them. The chat agents are really helpful and fast with response.

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Reese was fantastic and fast with helping me with my query! Fantastic customer service!

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Was having a little trouble understanding this free bet so I went on the live chat and someone named Max was as helpful as can possibly be. Helped me a lot.

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Great customer experience, Anyi was really helpful and explained what was needed and helped me.

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Great service from Vicki. She was able to help me navigate through the sign up offer as this is my first time signing up. She was patient and very helpful. Thanks Vicki

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Excellent Customer ServiceI must say the customer service with BetVictor is second to none. Live chat answered within a minute. Have only had 1 or 2 small issues but were very quickly resolved. I had the pleasure of dealing with Jayce in customer service today and again a top class service.

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Had an issue with uploading money to the account. Contacted customer support through the live chat and spoke to Max who quickly solved my issue. Max was very helpful and polite.

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I got in a mix up with the joint offers, opting in for the casino one when I wanted to opt into the sports one. Jack was very helpful in letting me switch over to the sports joining offer. I am happy with the professional and quick service he provided

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Contacted customer services with an issue, Max helped me through the issue and resolved it quickly, hes a credit to your team.

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Had a customer inquiry with someone called max answered my questions straight away.he was very helpful thank you max

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Does anyone genuinely believe these thieves have a 4.4 star review 😂😂 they are all bulls*it believe me I’ve been playing here for over 4 months I’m 2k down and not won a penny!!! Nothing changes i play one game and it’s literally dead! Base game pays nothing takes hundred and hundreds of spins for a single bonus for utter tripe back! These people are just glorified con men and thieves and if anyone else run a business like these scammers they’d be locked behind bars! Every review of one star is completely true! They just keep knocking mine offline because they don’t want to be seen for their true colours! I literally have around 70 hours of video recordings of this garbage and in my tempted mind I want to put them onto a drive and send it to the proper authorities, they are nothing but lying cheating scum! I get you lose and win..but I haven’t won a single thing in 2K + it’s laughable! I don’t even play high stakes anything between 10p and 40p yet you accumulate absolute nothing back, it’s over within minutes 😂 then you complain or say they’re unfair and you get the same generic nonsense on their live chat! It’s about time they were internally investigated as they are owned by another cheat site in 888! Trust me save your money you’ll only regret playing with these utter frauds!

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I was really happy with the swift dealing with my issue although my wish was not granted in the time I was told it was customer service was fast and friendly x

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I am customer for a week. Yesterday won jackpot and withdraw £1000. Money was avaliable in my account for less than 24 hours. Also contacted customer support few times and I can say except the stupid chat bot, customer service was excellent. Have minor notes about the app design but overall my opinion for them is very good. If they can implement instant withdrawal will be the best.

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