Betvictor PLAYER REVIEWS(2932)
Gary Maguire
11 October 2023
Comment from ca.trustpilot.com
Jayce was great help to me IV been trying to get spins I was owed and thanks to Jayce I got sorted
Michael Quick
11 October 2023
Comment from ca.trustpilot.com
RTP terrible.really don't mind losing but this site got to be the worst.seems every bonus round never pays out.1 example between 3&4 hundred to land a bonus that can (on other sites)pay thousands on here £7.50 and that is 1 of many examplesNot impressed at all
Andrew Middleton
10 October 2023
Comment from ca.trustpilot.com
Aboslute thieves and they must be paying trustpilot to remove reviews as this is the fourth time I am reviewing now, I will not stop so accept the feedback and deal with it, a deadbeat company use ladbrokes instead much more trustworthy.
Marshall Spiers
08 October 2023
Comment from ca.trustpilot.com
Received helped clear up an issue with my signature up bonus. Cheers Reece.
Mr Emilian Zaharia
08 October 2023
Comment from ca.trustpilot.com
absolutely disgrace mofo platformtight af all the algorithmsyoull never win anything smart pshycopaths bussiness dont gamble or use this betvictor bullcrap
Mike S
08 October 2023
Comment from ca.trustpilot.com
Samar from BetVictor support chat did an amazing job. Well done. Thanks again.
BigOGt
07 October 2023
Comment from ca.trustpilot.com
Help line really good, chris who i spoke with was on point.Good to see efficient customer service in todays world 🙌🏾
Karen Billard
07 October 2023
Comment from ca.trustpilot.com
Janelle, service today was friendly quick and resolved the issue immediately! Thank you.
Consumer
07 October 2023
Comment from ca.trustpilot.com
Janelle was very quick to help and friendly. Janelle resolved what I needed without any issue.
Sophia Cser
06 October 2023
Comment from ca.trustpilot.com
jenelle was very helpful and sorted out my query quickly and efficiently thank you
Graham
06 October 2023
Comment from ca.trustpilot.com
Hoping my problem is resolved but so far so good. Thank you Jayce.
Jacqueline Thornton
06 October 2023
Comment from ca.trustpilot.com
Jayce was great, very quick,professional and polite 😊
Tony Smith
06 October 2023
Comment from ca.trustpilot.com
Reece was very helpful with sorting my new customer bonus.
Arnulfo Olivas
06 October 2023
Comment from ca.trustpilot.com
The service was very nice and friendly, rapid and helpful. And my situation was resolved. Thanks to agent Janelle for her support and offer a really nice service
elfen
06 October 2023
Comment from ca.trustpilot.com
Aye Ethan from live chat helped me quite a bitWas struggling with figuring out how to deposit money Gave him the information and within seconds he helped me and guided me through without any issue at all. Give him a bonus!
Bruno Guerra
04 October 2023
Comment from ca.trustpilot.com
Really awesome site to bet and really good active staff to help you with everyhing you need ❤️
jackpalance1
04 October 2023
Comment from ca.trustpilot.com
Fast payout not much else to recommend !! As usual with all betting sites if your a loser you won’t have no problems ie restrictions imposed on yer account..
Elaine G
04 October 2023
Comment from ca.trustpilot.com
Chris was extremely helpful and got my issue with withdrawing sorted in 2 minutes, many thanks Chris
Sy Allinson
04 October 2023
Comment from ca.trustpilot.com
Samir helped me out with outstanding professionalism after being passed about all day by other ppl....it took his five minutes and he had sorted it....GREAT JOB SAMIR ⭐⭐⭐⭐⭐
Tom Fox
04 October 2023
Comment from ca.trustpilot.com
samir resolved my issue good job samir
David Richards
04 October 2023
Comment from ca.trustpilot.com
Initially, I gave Betvictor a good review, but I will now retract that. I think over the years the sports/casino has gone downhill. When playing slots, I've noticed that they have become worse. Despite what they say about their RTP. I just simply don't trust it. I must have landed 4 bonus rounds on a few different fire blaze slots, yet I'm considerably down on my balance while wagering on the weekly spinner promo. At this point, I believe it would be best to close my account with BetVictor. They were good a couple of years back, but now I'm starting to question the "return to player" on their games. This is my opinion anyway, but also coming from my experience.
Jonathan Bateman
04 October 2023
Comment from ca.trustpilot.com
Had a problem with a bonus not being applied, spoke to Chris via the chat who was super helpful and sorted the issue straight away, great service.
Christos Vasileios Margaritis
02 October 2023
Comment from ca.trustpilot.com
Excellent service. Fast and efficient. I’m a new customer and seeing that the chat service is available 24/7 is a reassurance that the company takes its customers seriously. I would recommend the site without hesitation.
Stephen So
02 October 2023
Comment from ca.trustpilot.com
October 1, 2023Upon a Successful bet, returns were in my account 30-45 minutes later , Made a Withdrawal and Funds were received Via e-transfer this Morning. ( October 2nd, 2023 ) They say between 1-3 days depending on customers institution firm.Thank you for being a reputable bookie in the sports gambling industry.
Paunescu
01 October 2023
Comment from ca.trustpilot.com
Do not play here ever, in this app I have never won I have spent £3000, I have not won even once. I have a video of how you make money simply by watching TV from the couch like you're at home. In 4 months I have not had any withdrawal. I asked for details and they talk about a robot that randomly chooses who wins. impossible, I do not recommend. I prefer Coral etc. there you still lose and win but it's ok. I DO NOT RECOMMEND!!!
Krzysztof
01 October 2023
Comment from ca.trustpilot.com
HelloI see that betvictor has hired people for paid reviews. Common thieves when it comes to sports betting. As long as I was losing nothing nobody wanted, As soon as I won and wanted to pay out they blocked my account. Documents very much to verify. After passing it and unlocking the account again blocked and closed the account. Theft of money and goodbye. My friend had a similar situation. One of the worst bookmakers on the market. This is how betvictor failed to pay out the €1,800 winnings.
Pete Cole
01 October 2023
Comment from ca.trustpilot.com
Spoke to Jayce, very helpful and reassured me i would get my free bets if i replaced a footy bet instead of a horse race.
Just Kent
30 September 2023
Comment from ca.trustpilot.com
My first time using Betvictor, I have withdrawal partly of my balance so that I can keep track of the money that I have. However, they mentioned that my location is prohibited to bet on the site so the withdrawal has been declined. Then I went on the live chat and get a quick help as well as solution from Mr Jayce. He has been answering all of my question politely and understandable. I would love to be a customer of Betvictor.
Shaun Green
28 September 2023
Comment from ca.trustpilot.com
Cat was absolutely amazing resolving my issue straight away with out any hesitation.
Holly Johnson
26 September 2023
Comment from ca.trustpilot.com
Not only is the casino itself great to play at, lots of great slots and live casino games. But the support staff is unreal, they are super quick to get on a chat with you 24/7, they were able to make everything just a flat out wonderful experience. Thanks to Antony, he's the man.
Andrew Lock
26 September 2023
Comment from ca.trustpilot.com
Exaent customer service proberly the best site I’ve used no waiting time and they’re all very helpful the site is excellent aswell
Jamss
26 September 2023
Comment from ca.trustpilot.com
Was having issues with a bonus not loading. First customer support worker had left the chat before I had attempted his ‘remedy’. Vicki kept me informed whilst she was sorting out the issue.Not the first time I’ve been on the customer support chat but left the chat feeling like the issues been resolved for once. Thanks Vicki!
Stephen So
25 September 2023
Comment from ca.trustpilot.com
Customer Service is prompt, helpful, and Jayce was a nice, patient, nice person.Thank you
Ursula Jordan
25 September 2023
Comment from ca.trustpilot.com
Jamie was absolutely great from customer service, helped me so much. Thank you Jamie x
David
24 September 2023
Comment from ca.trustpilot.com
Betvictor must be employing someone full time to write fake positive reviews. It's actually sickening the lengths these low life will go to. Look, casino games are computerized in there favor,you will get a win now and again to keep you interested,but in the long run you will lose. Don't bet on casinos games you be alot happier. If you bet on sports shop around.
liyah
24 September 2023
Comment from ca.trustpilot.com
I had issues figuring out how to work the website and Reece made it very clear and instructive :) super helpful customer service agent!
Eddie T J Naylor
23 September 2023
Comment from ca.trustpilot.com
Been very good today I actually won instead of burning through money makes a pleasant change. in another breath 160 spins at 50p of eye of horus untill it said connection error no bonus that is dodgy. 1gb/sec internet before you try that one.
Benjamin Emmanuel
23 September 2023
Comment from ca.trustpilot.com
(Samir) is a very good agent I love the way he/she attended to me top class
C.D.
22 September 2023
Comment from ca.trustpilot.com
I really don't understand how this gaming site has so many good reviews. Too many poor game payouts, impossible to receive a scatter or bonus and way too many dead spins of zero for me.
Chris Gibson
21 September 2023
Comment from ca.trustpilot.com
Spent £600 as a new customer , won £125 back so £475 loss , not to bothered about that BUT the withdrawal time is bad. I've waited over 24 hours & still nothing. Unibet & Bet365 are in your bank in 5-10 minutes. Think I'll wait on my withdrawal then go back to playing there.
Liam Moore
21 September 2023
Comment from ca.trustpilot.com
Been with this company years now when opening my account I needed to verify details which I did now after 5 6 years they suspended my account and want for verification why. So can't use my account
Liam
20 September 2023
Comment from ca.trustpilot.com
I had trouble with my bonus funds being credited after i completed the welcome bonus. I contacted betvictor and had Reese who managed to rectify it for me in a matter of minutes. Excellent customer service!!
customer
19 September 2023
Comment from ca.trustpilot.com
Really helpful. Jayne listened and was quick to respond and resolve the issue.
Russel Buller
18 September 2023
Comment from ca.trustpilot.com
The helpfulness of customer support guy (kieth)very friendly aswell..1st class
IM
18 September 2023
Comment from ca.trustpilot.com
Seamless! Signed up with them, they had some great offers on, everything just worked without a problem. I'll sure be staying with these guys for a good while. 10 stars! Also spoke with Liam on chat who was very helpful and friendly. Thank you for a great casino experience, keep up the good work guys!
Rob Simpson
17 September 2023
Comment from ca.trustpilot.com
Omg how bad are the payouts on the slots 8p on 1 games feature struggled get over £5 , lots of choices of games but ye won't win so steer clear
Yohan Pathirana
16 September 2023
Comment from ca.trustpilot.com
SAMIR & JAYCE, helped me a lot reviewing a bet.Top customer service.5 stars deserved.
Aliya Hussain
16 September 2023
Comment from ca.trustpilot.com
I was helped by a lovely chap called Reese who helped me through me query and I was satisfied with my outcome thank you so much Reese very helpful
Vlad Nikulin
16 September 2023
Comment from ca.trustpilot.com
Chris from customer support is very helpful and sorted my issue with bonus which I didn't get cos of my personal mistake
Jordan C
12 October 2023
Comment from ca.trustpilot.com
Right this is for people looking for an honest review , So I’ve used a lot of sites , like betfred , jackpot joy , and lots of bingo sites ,I was a bit sceptical about this site as first , I opted into a welcome offer , deposit 3 X and receive 300 bonus spins ,The thing is each time I’ve been given the spins they stick to there word and they all seem to give you a lot considering there only 10P spins , For people with sports I don’t really know because I haven’t ever tried sports betting but people looking just for casino , I play only normal casino not (Live) but there choice of games are outstanding ,Pretty much the ones youll find anywhere else , Within all I’ve spent £20 and in total I’ve won about £135 , Not the biggest wins in the world , But it’s better than most ones you chose to join ,They don’t even ask you to wager for the 100 spins they basically give you what ever winnings you win with them 300 free spins it’s all yours pure profit no wagering requirements ,I withdrew my winnings , because they verify you and don’t ask for ID confirmation when they don’t need to,All these people moaning about how bad this experience is on this site , There sore losers, and all there machines do have high RTP , At the end of the day , you want an honest review just on the slots side , I would recommend with my experience & the customer service wow !! They always reply to you like within seconds there’s no waiting in ques it’s actually really speedy ,No drama , just really good ,So my honest opinion if your looking for slots , I’d see what welcome offers they’ve got and if you can go for what I did and receive 300 free spins with your first 2 deposits ,Bet-Victor - WOW , You are amazing Thanks guys , JORDAN C X
Right this is for people looking for an honest review , So I’ve used a lot of sites , like betfred , jackpot joy , and lots of bingo sites ,I was a bit sceptical about this site as first , I opted into a welcome offer , deposit 3 X and receive 300 bonus spins ,The thing is each time I’ve been given the spins they stick to there word and they all seem to give you a lot considering there only 10P spins , For people with sports I don’t really know because I haven’t ever tried sports betting but people looking just for casino , I play only normal casino not (Live) but there choice of games are outstanding ,Pretty much the ones youll find anywhere else , Within all I’ve spent £20 and in total I’ve won about £135 , Not the biggest wins in the world , But it’s better than most ones you chose to join ,They don’t even ask you to wager for the 100 spins they basically give you what ever winnings you win with them 300 free spins it’s all yours pure profit no wagering requirements ,I withdrew my winnings , because they verify you and don’t ask for ID confirmation when they don’t need to,All these people moaning about how bad this experience is on this site , There sore losers, and all there machines do have high RTP , At the end of the day , you want an honest review just on the slots side , I would recommend with my experience & the customer service wow !! They always reply to you like within seconds there’s no waiting in ques it’s actually really speedy ,No drama , just really good ,So my honest opinion if your looking for slots , I’d see what welcome offers they’ve got and if you can go for what I did and receive 300 free spins with your first 2 deposits ,Bet-Victor – WOW , You are amazing Thanks guys , JORDAN C X