Betvictor Review

Chris from customer support is very helpful and sorted my issue with bonus which I didn’t get cos of my personal mistake

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Jayce helped me out big time…free bets expired…I asked if there was anything they could do…they gave them back as good will!! Buzzing 5 stars

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Been a customer for years and years…but over the last year this site has gone massively downhill. I’ve just had a little session of fishin frenzy and done well over 1400 spins..I accumulated 110 spins in 11 bonuses and I can honestly say they were the worst of the worst. 5 yes 5 of them the fisherman never even come out once resulting in pittance wins like 75p and 45p and the other 6 he collectively come out 10 times the highest bonus paying £4.75 😂 this is a slot that apparently is 96.12% RTP and by god I felt like I was getting 9.6% 😂 safe to say I’ve returned back to William hill where I seem to do pretty well most times I’m on there as their payouts are fair.

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hi your employer mar was very helpful ,and i hope you see him has a value for your company he helped me in every enquiries i had and he done this professionally top bloke many thanks ron

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Best betting app , ease of use and wonderfull staff to support.

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Closed my account down and seems quite convenient when I registered with Parimatch last night my account then closed with that too. (They are sister sites). No explanation other than it’s a business decision. Reason for my 1 star review is because I don’t understand why you have closed them and I haven’t had any email from either site, I only found out while trying to log in and was told in chat this decision is final 🤔

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I have had a very mixed experience with BetVictor. Their Welcome Bonus Offer is a scam basically and they make you wager 10x the bonus money you’re given in order to keep it. The reason I signed up was because of their welcome offer only to just learn it was a scam. However, their customer service is amazing and I was able to talk to their service agent Jamie who went of their way to help me. The overall interface of the site is good and easy to follow.

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cat helped me out me big time, I must of been a pain in the backside so polite and patient as well.

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Terrible terrible. Many many deposits and barely ever a win. Never received any sort of bonus/rewards after many years as an active customer. Avoid avoid avoid! If you’re going to gamble don’t do it online it’s absolutely appalling. Has been especially since COVID.

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Awful customer service. Took part in a promotion for a free bet up to £25. I didn’t get access to the box opening page despite meeting the criteria, so didn’t get the free bet. I contacted customer service who offered me a free bet of £5. Completely ignoring the fact that I could’ve got a £25 free bet. Argued my point that I could’ve got a £25 free bet but didn’t get very far with a lack of empathy and common sense from the customer service agents. Avoid.

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I needed help from customer support and Jamie was extremely helpful. Information was concise and clear and helped resolve all my issues.

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Jayce very polite helpful & efficient. A very good agent

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Jamie on live chat was most helpful and very knowledgeable.

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Samir , my agent , was excellent . He was quick and decisive and my issue only took a minute to resolve . Excellent service from Samir

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If you win anything you’ll get the usual your account has been referred to our account managers etc and you can no longer have promotions and account restricted to like 10p or nothing at all. Anyone giving 5 stars to this company is losing money to them. ITS a gambling industry these companies need to start accepting people can Win and lose.

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What l like about that company the most, they have an amazing live chat service. It take you just a few minutes to find an agent, they are so polite and attentive in solving problems. They also provide fast payment process.

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Awful company. One star is too many and they keep getting me review removed when in fact it is my genuine experience with this site

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Has anyone previous reviewer Marcus Marshall number he seems to win 1000s on every casino slots he plays…but then again these cowboys would stoop so low to make them look good. Egg Head Michael Tabor would sell his own mother to make him look good… Trustpilot needs to look into this firm posting Fake Positive reviews.

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The company has made me to learn another calculation in sport bettingI want to use this opportunity to inform Betvictor that with This Staff Called JESUS the company will have many customers Jesus has interpreted what many could not do am so happy today with BetVictor

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Excellent customer service, I spoke with Jayce who was very helpful 👍

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So 3rd month now absolutely worst site I’ve ever played on I’d recommend to stay away

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I didn’t redeem the sign up offer I wanted to, so I went into live chat to see if there was anything they could do and Jamie was amazing and credited my account with the free bets within about 10 minutes

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I’ve played a few casinos in the past this casino betvictor is hands down the best one I’ve ever played on my reasons are this 1 lots of choice on casino live casino and slots 2 plenty of options to place a sport bet 3 all games pay fairly with there RTP4 instant withdrawals go straight into your bank some get processed the following day the customer service is 10 out of 10 there always there in seconds to help you. There’s not much more to be said on this matter I spoke with mackie who was excellent from start to finish don’t listen to the fake negative reviews guys

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Bloke Chris helped me out when I couldn’t access a welcome offer. Very rapid help.

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Gyorgy sorted me out straight away no messing around 👍

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Chris was very patient and helpful, helping me look in to a deposit issue.

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Great customer service on on line chat with Reece

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Amazing staffVicki was extremely helpful. She helped me within an instant. Had trouble withdrawing. Fantastic service and a credit to your company thanks vicki. 5*

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Had an issue with sign-up offer but was sorted swiftly by Samir and Reese.

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Warning Warning Warning. This cowboy company is posting fake positive reviews. They are really desperate. Egg head Michael Tabor would sell his own mother to make him look good. Stay Away from there FIXED CASINO. Shop around for best odds.

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Jayce was very helpful with my recent inquiries. Your customer service is always top notch👍

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Max extremely polite, helpful & efficient. Betvictor have a fine chat agent in Max & my experience with Betvictor chat was super.

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I had a few teething problems in the beginning but I contacted live and straight away I was talking to someone who explained things to me his name was reece, he sorting things out for me really quick and double checked everything was right and that I understood it all, the customer service 5 star all the way, the welcome bonus for slot is very good, so remember if u join don’t use PayPal other wise u don’t get ur bonus, thank you again for quick service and polite

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Another FAKE review posted by Lorraine Reading. I mean seriously how dumb do yoh think people are Bet Victor? No one would need to contact live support that many times and then decide to come on Trust pilot to write a review about it and NEVER and I mean NEVER write another review about a separate company. You really are desperate aren’t you.Absolutely pathetic and I hope everyone sees you for what yoh truly are.

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Didn’t get my sign up bonus Mar went above and beyond to help get them credited to my account and was successful thank you. Mar!

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Support is great Jesus had my problem resolved in no time.

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I got in touch with BetVictor and Max sorted the issue out straight away so many thanks Max great service

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Had to query a new customer welcome bonus on live chat where Max was very helpful in quickly resolving the issue.

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I signed up to an offer and placed a qualifying bet slightly wrong. I got through to Mackie in customer services who very quickly corrected this for me and was a great help. I really appreciated this!

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Mar was extremely helpful and proffessional and dealt with my question promptly

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Good site with good range. Slots are very hit and miss. Some big wins, then can spin for ages with nothing. Suggest withdrawing big wins after they happen then having a little break. Withdrawals are taking a minimum of 12 hours to be processed (bank transfer) My last 3 withdrawals (all do similar times) have stated processed and when contacting customer service I have been informed these have not been processed but are in the processing stage (why state processed??) Contacted CS again as it had been over 24 hours to be told they were still at the same stage. And now have to wait another 24hours for the payment team to get back to me. Why have they not contacted be directly if there was an issue? It’s more confusing as this has happened with all 3 withdrawals they all stated processed but have not been processed. So now I have to wait to hear back, which is not good practice. I do like betvictor but slowly starting to go away from it as the withdrawal process should not be so difficult.

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Well what can I say…this casino is absolutely rubbish! In all I have deposited…not one penny back in wins or a slight sniff at any bonuses. Its an absolute scam and fixed to hell. The betting is simple though, just don’t play the casino unless you want to just give it your money.

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I had the pleasure of speaking with Jesus via live chat today due to an issue with some free spins not loading. I was experienced brilliant customer service and was really impressed with how my query was dealt with.Thank you, Jesus for being an assest to Betvictor.Jack.

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Had a big win after my first day playing spoke to max to check on how long withdrawal would be and live chat was extremely quick will update again once payout is received so far best site to use

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Worst Casino provider ever…. After blocking my account because of Safer Gambling. I contacted Customer Service. As usual because of Terms and conditions they always have the power to dispute any bet that would harm me. Avoid this site I have 200 FS that they didnt gave me because they closed my account.

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Mar my assigned chat buddy was extremely help polite and friendly awesome employee in my eyes 10/10

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Support is always very polite and helpful.I had Chris today. He was great👍

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Playing Ted here and goes to give bonus 10 times over 1 cent payout for a 10 cent bet RTP is gone out the window don’t ever do promotion if you have ever won because after that it will be a scheme no slots pay out a bonus what so ever bye betvictor RTP There is no rtp RNG IS JUST ANOTHER WORD FOR A SLOT THAT DOESNT PAY OUT OR PAYS OUT it choses but no you guys chose

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As a new customer I needed help which I received from Mar,and it was a great first experience. Very helpful and detailed, as I’m 74 and not as bright as I used to be.

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I’ve been gambling online over 10 years. Today, Jesus the agent Is by far the most helpful, friendly agent I’ve ever dealt with. Resolved the issue straight away. JESUS needs a pay rise. 💚

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