Betvictor Review

First time dealing with customer service. Jamie was excellent. Very professional, friendly, and knowledgeable. Great job!

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Only joined have to say great experience so far great offers and live chat a person called mar dealt with so quick

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Reese is credit to company pleasure to chat to

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Great chat experience with Reese. Super helpful, quick and polite

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So I joined this site Friday.. I won. Few hundred pound Saturday night time, I tried to withdraw to my bankcard, but because I have deposited with Apple Pay, the withdrawal was cancelled and sent to Apple Pay. I then received the money within a couple of hours, I really thought I would be waiting five days but it was less than 24 hours. I am very impressed with the withdrawal process. The bonus I received when I joined, was really good too. Would definitely recommend this to anyone.!

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Reese was awesome on Live Chat, rectified all my issues.

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BIGGEST SCAM I EVER SEE ON MY LIFE THEY STEAL YIUR MONEY FREE SPIN DOESNT PAY MORE THEN £30 I PLAY ON MAXIMUM BET AND GET FREE 28 FREE SPINS AND PAY ME £28 THAT EMBARRASSING AVOID AVOID AVOID THIS SITE AND NOW THEY SELF EXCLUSION I WILL REPORT THEM TO UK GOVERNMENT I HAVE MONEY IN MY ACCOUNT THIEF BLOCK MY MONEY TOO

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I’m not going to lie I had low expectations but there is nothing I don’t like about BETvictor. Quick withdrawals decent odds and just a decent online bookie compared to most.

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Spoke to Belen, made my query easy to understand. Very helpful and efficient.

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Claudia was incredibly helpful with customer service and able to help me with the solutions to all of my queries. Give her a pay rise !

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Definitely FAKE reviews lol, problem gambler here and after throwing so much money at this place with NO wins they decide to allow me to deposit but then requested affordability information from me (which I understand is a good thing) just tell me why you would allow me to deposit first then block me from playing my money through before asking for the information?? Think I’ll go somewhere else, I will truthfully say I’ve never known a site that gives less than 50p back after playing £10 on 20ps..I expect the response will just be just as trash as the site itself :😀

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Jamie very helpful and extremely efficient. Sorted my query out with no fuss. A very good agent.

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They take your money, it expires after 7 days of depositing it. Seems illegal

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Keith did exactly what I had asked for quickly and efficiently. Thanks Keith!

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Had an issue with the opening offer, my fault as I am new to this. Belen the customer service advisor was brilliant. Helped this newbie out. Many thanks.

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upto now its a good experience. RTP seems very fair in game play and when in bonus. will update score accordingly when i submit a withdrawal

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Jamie was helpful & understanding. A fine agent & well done Betvictor for getting Jamie on your team.

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Belen.. was very helpful n polite.😎😎😎😎😎

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Ya might win the welcome offer but anything after that won’t be any good goonies game took 4 euro no bonus wont be back

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Jamie quickly picked up and answered my query and it was very efficiently handled. Excellent first impressions

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Chris was polite,helpful & understanding. A fine agent & well done Betvictor for getting Chris on your team of agents.

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Signed up for £10 premier league bet and receive £30 in free bets.Managed to use £10 of the free bets but the remaining £20 seems to be impossible to spend! Can’t use on any Premier, Championship or International game!Chat says “You have £10 Bet Builder Free Bet for any Football Market and £10 Acca Free Bet (Double+ Selections)”, what the hell does that mean and where did it say that on sign up?Absolutely appalled, wasted half an hour clicking game after game where they cant be spent so given up and will just lose the remainder. You only get 7 days to use and I doubt I’ll find a single game to bet on in that time!Other gambling sites allow free bets on anything, BetVictor just limit to nothing. Seems I can bet on ONE Premier league game, TWO French games, some Turkish games etc, think that says it all.Never again!

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Jamie deserves a raise. Up the salary boss man.

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Quickest chat from all bettingn companies talked to David who helped me solve my problem efficiently

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BetVictor has a really good selection of games and great odds for sporting events. They also have some excellent customer service, particularly a chap called called Jesus, who has helped me a couple of times. Both things were my mistake, but he was excellent and took the time to explain things, and even re-credited me with a lost free bet.I really appreciated that and would recommend BetVictor highly. Many thanks, Ian

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Warning Warning. Betvictor are posting fake positive reviews.. stay away from Betvictor casino games they are rigged. Be careful with this lowlife company,shop around.

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wow all i can say is the what an incredible lot of staff the customer service was so good and helpful with my withdraw of money problem. It wasn’t just a bit of money to it was nearly £800 they was so quick to help me that the money was in my bank very quickly amazing will keep playing on there site well done keep up the good work. thank you to Eli,Max,Samir.

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Never had a problem with this app. Needed my paypal to be unregistered from another account so I could have it linked to my new one and ‘Jesus’ was very helpful and resolved my issue in minutes. Top man

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Made a genuine mistake with a bet and even though they didn’t have to they sorted it for me. Gyorgi is a legend

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Keith did a great job helping me with a bug on the site.

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They have a good selection of slots here and I was really enjoying it but the slots have got so bad. They’re just dead. I do not expect to win all the time by any means but I do expect game play and entertainment. It seems to be lacking now. It’s so hard to get a bonus here. A lot of dead spins now. My rtp for the past week has dropped to 68% on games advertised at 96%. I play the same games across several sites too.

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WARNING..THIS COWBOY COMPANY IS POSTING FAKE POSITIVE REVIEWS TO MAKE THEM LOOK GOOD. STAY AWAY FROM BETVICTOR ESPECIALLY CASINO ITS FIXED.

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Existing customer for several years. They provided no real explanation, in disagreeable wording, when queried why they suddenly froze my account and demanded compendious, delicate personal info to unlock it. I explained they had data breaches in the past and was hesitant, which they completely ignored.Gibralta based, probably been caught doing something wrong, now tightening up algorithms ahead of an audit. I guess this in absence of any explanation. And I’d be ok with that, as long as they explained a little and dropped the surly attitude.I’ll take my custom elsewhere

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Was talking to the staff Jamie and he was great at helping with what promotion was best for me and it was good fast reliable service all these good reviews glad everyone is happy as this casino deserves the credit 🙂

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Keith was super helpful and prompt. I like Keith and the customer service at betvictor. High five!

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They verified my account upon registration and I was not asked for any documentation. I was OK to deposit and play, I staked hundreds (not asked to verify by the way, as maybe there was a chance i could lose) and won some money. The moment I went to withdraw my money was pending. Then about 12 hours later I get an email asking me to send documents. I pointed out this is a breach of the gambling commission ruling where a company can’t demand documents when a customer goes to withdraw if this could have been asked for earlier. (Which was my case) my balance was £903, they sent me £550 and are holding the rest of my money. £353 is being held and they are refusing to send me this back. I am stage 3 of my complaint and I wish to have my funds sent over. Why could they send £550 but not the £353. I have asked for my deadlock number and I will be taking this forward to IBAS. This practice where a bookie is using anti money laundering laws to stop withdrawals is a legalized crime. How is depositing £10 a form of money laundering. I guess they didn’t like the fact I won £903 from £10. I have given them multiple emails about this and had no reply, they simply are holding my £353. Stay clear from this company. I am happy to change my review once this is resolved.

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Poor odds poor promotions.Restricted after taking only £40 in over 12 months.Spin the wheel to win 1 useless spin on some never win fishy slot. Or spin the wheel to bet £10 to get a £1 free bet. Sometimes you get to open a box to reveal an equally awful bonus like (England to win 16 – 0 i think my last one was)Casino promotions are ridiculous too with things like spend £100 to get 25 spins at 10p each with 20x wagering I mean come on guys does anyone actually do these?)Website quite difficult to use also. Sporting odds are generally lower than others too.There’s a reason I never betted much with you its because your odds are just so bad, and your promotions are a joke.

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Very Fast Responce. Problem was Solved Straight away with Max .

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I like BetVictor at all,the customer support is already there to help you and it’s a fair casino application i like this one i trust them.

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I played for £1,100 case on their slots games, got about 3 & 66 minutes hours of playtime on that 1. Biggest Winner I got was £66 On 1 Bonus Game2. The Oods Of Geting A Bonus Game/ You Have A Better Chance Of Geting Struvk By Lightning3. The Slot Game They Have Availabel Very Mediocare AT Best4. BetVictor Slot Bonus Offers Poor5. Would I Recommend Or Come Back To BetVictor (100% No)

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David is a very good agent, he help me really fast with my problem. You have 5 stars from me 🌟

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Good and helpful service

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Reese was amazing help me through the whole process

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good games rubbish promotions you either get 1 spin or 2 spins on the guaranteed prize wheel if you are lucky or the summer wheel they never like giving anything away they are in the business of just taking everything you deposit or play crooks,

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Very good good service and easy going site

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0 because not pay nothing, on consecutive loss, payme 2£ max, after go 3000£ loss I play another 3000£ don’t gove nothing

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Had an offer error even though I’d wagered the right amount. and the wager did get recognised in the ‘Betvictor’ software. I contacted live chat and had received prompt help from customer service agent Belen. This problem had been rectified within 10 minutes. Also got offered alternative resolution if the offer I claimed couldn’t work. Great customer service!

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Very helpful fixing name being spelt wrong

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Reese at Betvictor very helpful. Was polite, patient & understanding. A credit to Betvic for getting him on your team.

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If you don’t believe BetVictor’s staff don’t write positive reviews for the company then check out Lorraine Readings profile. 5 reviews all about BetVictor and all about different support agents!! I personally have reported this to Trustpilot with screen shots of everyone. Hopefully they act and remove all the fake reviews. We will then see the true rating this shady company deserves

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