Betvictor Review

I had a problem with the sign up offer which was sorted out by Jayden very quickly and professionally. Thank you.

I spoke with a guy name Nicholas who was able to quickly sort out my query. Can't fault my experience at all.

Excellent customer support Jayce was very friendly and supportive and resolved my issue,Bet victor never fails to resolve issues in my experience!!

Loyal Customer treated badly. Removed Loyalty Club and Spinners Club with no warning. Had those on my account since it started. Spoke to Live Chat who couldn’t care less so I closed account. Will bet somewhere where the customer is valued. Customer service really poor and if they continue to treat good, loyal punters like this they will go under. I’m waiting for the usual generic response to contact them but that’s rubbish. They don’t care

Spoke to Vikki In customer service and resolved all issues within 5 minutes! Outstanding customer service!

This is one of the worst company's do not use I placed a bet on england rashford to score first and england to win 3 0 so as rashford did not come on until after the first goal was scored it turns into a single 3 0 but they refused to pay and got nasty about it

Great personal professionalism from Orsi @ BV.I had just joined BetVictor following an offer they had promoted. I must have misread the terms as I needed to make an bet at 2.0 odds. I did it at 1.0. I did not realise and when queried Orsi explained promptly and politely and without any request awarded the bonuses anyway. Most impressed

Keith was very helpful and professional

Worse Nightmare with betvictor I created and account submitted my I'd and get verified while waiting for POA to approve, I now make a deposit and take on a bet which I was so claim it was Win and it was, while waiting for POA to be verified to continue betting I got an email written that the can't longer provide me there savings ..I was like alright returned back fund to the payment gateway used.. the where like it will remain closed with account been blocked IMAGINE pure way of scam !!!DON'T NEAR THIS VICTOR

Samuel helped me a lot he gave me quick concise replies no waste of time.

What's the point in wasting my time writing to con artists slots are completely rigged full videos of game play sent to gambling commission and resolver Rng is fake nothing is random or impartial D..ks

very helpful and talked me through verification process in a methodical manner.

Helpful, and good games, good pay out time

A top class customer service rendered and great site. Better by far

Website is crap and run by foreign Scumbags all slots are rigged with random number generator its that random every spin is never a winning one so that's what RNG does spins are not random they tell people RNG is to make sure that every spin is completely random yeah it's that random every spin does nothing it's programmed that way stop telling people complete bull crap

Great service from Damian perfect in all aspects and fast to resolve my issue. 10/10

After £5000 down NOTHING In return. Don’t let them BS you when they call and put limits on your account THIS BENEFITS THEM. After their “review” you will notice you keep losing. AWFUL SCAM OF A COMPANY. Farrr better casinos out there AVOID BETVICTOR IF YOU KNOW WHATS GOOD FOR U!

Adam was very helpful and solve my problem very quickly

Amazing customer support today Adam was really helpful and sorted my issue out

From November 8 to today 3500 deposit! Free spin all time all games 10 or 30 times missed! Got a free spin they give you 18 eur go where you want play what you want all the time free spin missed! I consider Betvictor the best casino but now I'm starting it's crazy to be disappointed! Sorry, but one star!Its not normall...

I’ve had an ongoing problem for nine days, Steve the senior manager on the shift helped me get in touch with the correct people and made my frustrating situation slightly less frustrating, great guy, need more like him around the company

dead spins site is dead goodbye. not wasting time here anymore clearly fixed

Absolute thrives!! Deposited £90 and few spins in was told I need to provide a ridiculous amount of personal information which I do not have. I am disabled therefore don't have a driving licence or passport. Why was this not made clear before I deposited? Then told, too bad you can't have your money back without the documents I wasn't made aware I needed. Reporting to gambling comission and trading standards. Not acceptable!! They need to read gambling comission guidelines which specifically stated you cannot withold money from a customer on the grounds of verification issues. Disgusted!!!

Antony was very helpful, I messed up a bunch of my sign-up account info that I could not correct myself so he did it for me within minutes.

Friendly and reliable with information Keith was quick to answer and look into information for me in quick response great customer service

Extremely prompt and concise service from Jacob!!

Dead Spins Casino,that's the new name for these lowlife scum.. where do you find out that these games are getting checked out... because these scum has them rigged to the hilt.

Bet Victor are always on hand to help if necessary. A colleague called Keith helps me a lot when I need it.

Response on point & very very supportive. Really recommend this app??

Absolutely shocking site for slots... Not used this site for a while and thought I'd give it a go again today only to be even more annoyed... Deposited £77 and played on eye of horus the golden tablet... Got the bonus round after spending £56 then in the bonus round I got £10 back hahahahahaha absolute joke of a site... Just take take take so will NOT be using this site ever again.... Word of advice to those of thinking of joining... DON'T.... STAY AWAY!!

Nor used for a while but out of the blue received email that I was no longer eligible for promotions, oh well get stuffed betvictor your offers were shiiiite anyway

I got in touch via live chat to antony. He was really help and sorted my problem out straight away. thanks again

Keith on live chat was very helpful when I had an issue placing a promotional offer. Thank you Keith :)

Terrific customer service from Betvictor. Agent Pavol was very courteous, professional and efficient and resolved my query with relative ease. 10 out of 10.

I had an issue with claiming my loyalty club reward on sport. I spoke to a kind polite chat host called Juan. Within a couple of minutes, he asked me to refresh, and hey presto, I claimed my prize and everything was sorted. Now that's the kind of service that needs to be out there. Well done Bet Victor. Many thanks and kind regards, Brian.

Limit set!,first off they felt the need to set a limit n my account which automatically sets your ability to win anything substantial to zero ,then seemingly impossible to win any bonus thereafter comes across as fair casino but alas same old greed comes first company?

Stay away from This websiteNothingBut a horribleBunch ofScammers lost over 5 grand on this website no wins

The advicer was very professional and made my queries very simple to understand and was very helpful,Thanks Steve

Great customer service from Jamie?????? Helped me with my query quickly and accurately

This website is absolutely crap for slots don't reply with RTP it's shocking and RNG is all fixed i have exactly 1hour video spinning at 10pence on a slot just to prove a point completely dead for 1 hour something up here video is going live on YouTube soon will post link obviously my name will be blurred

Wow. Most embarrassing slots I’ve ever come across!!! Hundreds spent and not one single bonus feature, and I was a nee customer!!! Stay. Away!!!

Very good customer service from Keith who helped me out. Very efficient and quick with helping my solve my issues

Jamie excelled in helping me in my question to why I couldn't use my bonus funds, he was attentive and endeavoured to help in every way he could, I hope that his awareness in helping will be rewarded somehow

Christie was a great help amending a issue, great all round service

Antony was a great customer service representative. He was quick to respond and dealt with the issue in a very fair manner.

Rubbish firm that restricts you on all sports if you have a few wins. Shame really as Victor Chandler was an innovator. All they want are virtual game mugs as that is easy safe money for them.They restricted me on all sports and then let me know that my account was still open !! I asked what was the point ?? Did they do a fast-food takeaway delivery service or local taxi service or tv dish repairs as nothing else for me there .. not yet apparently .. hopefully soon as one thing is they have very nice staff

The customer experience person on live chat.....Pavol....was extremelyhelpful and did exactly as promised.

what went wrong thats a laugh . after spending £1820 an never won a penny they ristrickted my account because im on benefits be carefull they are supposed to do checks on your income only after they let you deposit but what they do is leave you in poverty before they do any checks. this is not a responsible gamming company

Alina was a great help, thanks again. She explained what had gone wrong and how to avoid this problem in the future.

This site is by far the worst that I have signed up to, I set a deposit limit of £50 a day and not once in a week did I get over my deposit amount, took in excess of 500 spins to get a bonus feature on any slot. This paid maximum of 30x. I would not recommend Betvictor to anyone. I've had on average 20,000 spins on dog house and my RTP was 66% even I know this is very low. Save your money or go else where. I predict a fine coming your way Betvictor