Betvictor PLAYER REVIEWS(2942)
Ben Adams
11 August 2022
Comment from ca.trustpilot.com
Jayce was very helpful!
Jayce was very helpful!
Reply
CHC
10 August 2022
Comment from ca.trustpilot.com
Found some nice markets to bet for today and got restricted when I wanted to bet on the Super Cup final after a few hours. The previous bets didn’t even win, and I am very sure that they didn’t lose any money to me over the account lifetime.The response from Gyorgy (customer service) was vague (quoted ‘business decision’) and did not offer any proper explanations to the restriction (he definitely knows that when he replied to me). Really liked the company but now I must find alternatives.. baffled by their ‘business decision’, whatever that means.
Found some nice markets to bet for today and got restricted when I wanted to bet on the Super Cup final after a few hours. The previous bets didn’t even win, and I am very sure that they didn’t lose any money to me over the account lifetime.The response from Gyorgy (customer service) was vague (quoted ‘business decision’) and did not offer any proper explanations to the restriction (he definitely knows that when he replied to me). Really liked the company but now I must find alternatives.. baffled by their ‘business decision’, whatever that means.
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Paul Hamilton
10 August 2022
Comment from ca.trustpilot.com
After signing up as a new customer & depositing & placing a bet I received no welcoming offers as stated,got a very unhelpful employee on chat stating totally unacctepable waffle about How I could not get a full refund by voiding the bet like any other companies would do..I've withdrawn all of my deposit,taken a lower cash out on the bet that I placed.If this is the way bet Victor treat new customers then I suggest you give your chat advisors a good head wobble instead of abrupt unorganised & pathetic excuses that no other company would use.
After signing up as a new customer & depositing & placing a bet I received no welcoming offers as stated,got a very unhelpful employee on chat stating totally unacctepable waffle about How I could not get a full refund by voiding the bet like any other companies would do..I’ve withdrawn all of my deposit,taken a lower cash out on the bet that I placed.If this is the way bet Victor treat new customers then I suggest you give your chat advisors a good head wobble instead of abrupt unorganised & pathetic excuses that no other company would use.
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Bakr Kal
09 August 2022
Comment from ca.trustpilot.com
What f u c k happened I'm keep losing no win no money back the is s h i t i thnk has scams
What f u c k happened I’m keep losing no win no money back the is s h i t i thnk has scams
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Marc Freeland
09 August 2022
Comment from ca.trustpilot.com
By far the worst. I've played slots for many years and have been a Member of most UK sites and also establishments. This is by far the worst. 1000 spins and no bonus at all. Poor show bet Victor its a no from me I will upload video to youtube soon and you can all compare it to others.
By far the worst. I’ve played slots for many years and have been a Member of most UK sites and also establishments. This is by far the worst. 1000 spins and no bonus at all. Poor show bet Victor its a no from me I will upload video to youtube soon and you can all compare it to others.
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Declan Bowler
08 August 2022
Comment from ca.trustpilot.com
Harvey was very helpful indeed, being new at betting it sorted my question was patient and very freindly thanks Harvey
Harvey was very helpful indeed, being new at betting it sorted my question was patient and very freindly thanks Harvey
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Cjd
08 August 2022
Comment from ca.trustpilot.com
Not sure about the slots made a few depoits and played same game Bigg bass splash and not had one decent bonus that’s payed more than £10.Decent site just not sure about it’s returns
Not sure about the slots made a few depoits and played same game Bigg bass splash and not had one decent bonus that’s payed more than £10.Decent site just not sure about it’s returns
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Jules
08 August 2022
Comment from ca.trustpilot.com
Antony gave me a great customer service experience today for which I am very grateful
Antony gave me a great customer service experience today for which I am very grateful
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Nathan Jermey
06 August 2022
Comment from ca.trustpilot.com
Had issues with welcome offer due to my deposit type. Sorted quickly and efficiently by Jacob ?
Had issues with welcome offer due to my deposit type. Sorted quickly and efficiently by Jacob ?
Reply
Craig Hodge
06 August 2022
Comment from ca.trustpilot.com
I had an issue with my account so, I used the live chat. The person that helped me was Jacob and they were very helpful and polite. Top marks.
I had an issue with my account so, I used the live chat. The person that helped me was Jacob and they were very helpful and polite. Top marks.
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Tzeentch
06 August 2022
Comment from ca.trustpilot.com
Great Customer service from Cat.
Great Customer service from Cat.
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Catherine
06 August 2022
Comment from ca.trustpilot.com
Jacob was very patient and helpful when I couldn’t figure out how to use a particular type of bonus bet. He was so helpful and explained things really well so it was a great experience. Thanks Jacob!
Jacob was very patient and helpful when I couldn’t figure out how to use a particular type of bonus bet. He was so helpful and explained things really well so it was a great experience. Thanks Jacob!
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Em
05 August 2022
Comment from ca.trustpilot.com
Lost a bit of money…Showered with free bet offers Started winning it back…My account is now “unable to place sports bets” - under the guise of my account needing verification.Live chat say it’s a trader decision blah blahFirst bookmaker I’ve been limited from. Avoid
Lost a bit of money…Showered with free bet offers Started winning it back…My account is now “unable to place sports bets” – under the guise of my account needing verification.Live chat say it’s a trader decision blah blahFirst bookmaker I’ve been limited from. Avoid
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James Taylor
04 August 2022
Comment from ca.trustpilot.com
Restricted a loyal customers account, framed it as needing verification, went on LC and told I cannot place any sportsbook bets at all, yet another deceitful bookmaker restricting customers who win a handful of bets
Restricted a loyal customers account, framed it as needing verification, went on LC and told I cannot place any sportsbook bets at all, yet another deceitful bookmaker restricting customers who win a handful of bets
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Lexie G
03 August 2022
Comment from ca.trustpilot.com
How disingenuous of Bet Victor to ask TrustPilot to look for more information to verify my account and my experience with them. Currently I'm restricted to less than a £1..My review is honest and they will certainly recognise it's truthful. Utterly pathetic!
How disingenuous of Bet Victor to ask TrustPilot to look for more information to verify my account and my experience with them. Currently I’m restricted to less than a £1..My review is honest and they will certainly recognise it’s truthful. Utterly pathetic!
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Chris
03 August 2022
Comment from ca.trustpilot.com
Had a slight issue withdrawing, sorted with a BACS payment. Antony dealy with very efficiently.
Had a slight issue withdrawing, sorted with a BACS payment. Antony dealy with very efficiently.
Reply
Claire Sowden
02 August 2022
Comment from ca.trustpilot.com
Speedy help, very kind ??
Speedy help, very kind ??
Reply
Kam
02 August 2022
Comment from ca.trustpilot.com
Had some problems which was quickly sorted by Jayce. Very helpful customer service
Had some problems which was quickly sorted by Jayce. Very helpful customer service
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James
02 August 2022
Comment from ca.trustpilot.com
WOW!!!!!!!!! Just made first deposit for a while and all gone in less than 3 minutes basically 100 dead spins in a row on Finn never seen that game play so bad. Yet another horrendous rigged site cancelled see you later victor much later!!!!! Reopened and cancelled in less than 5 mins. scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum
WOW!!!!!!!!! Just made first deposit for a while and all gone in less than 3 minutes basically 100 dead spins in a row on Finn never seen that game play so bad. Yet another horrendous rigged site cancelled see you later victor much later!!!!! Reopened and cancelled in less than 5 mins. scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum,scum
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Mr Chris Gerry
01 August 2022
Comment from ca.trustpilot.com
I play on this site quite regularly, I love the games and it's probs one of the best sites to play on and very evenly balanced so you get days you win profit and days you don't it's all about having fun and only playing with what you can afford spare, I spoke to aiden through online chat about a prize and he was very friendly, quick, efficient and helpful.. I'd recommend betvictor to anyone looking to play for fun and enjoy it's a brilliant site.. p.s remember everyone to always play responsibly and enjoy for fun with what you can afford spare, never get into bad habits of gambling.. so if you can just play for fun and enjoy the games for what they are like i do with spare cash n not chase huge wins and jackpots etc you'll enjoy it a lot n the experience will be 100x better you won't win all the time you will get losses aswell but it's same on a lot of sites this site is very evenly balanced and very fair so you should defo enjoy if play sensibly like me and I enjoy betvictor a lot.. if they offered me a online job I'd defo work for them aswell as i enjoy the site a lot
I play on this site quite regularly, I love the games and it’s probs one of the best sites to play on and very evenly balanced so you get days you win profit and days you don’t it’s all about having fun and only playing with what you can afford spare, I spoke to aiden through online chat about a prize and he was very friendly, quick, efficient and helpful.. I’d recommend betvictor to anyone looking to play for fun and enjoy it’s a brilliant site.. p.s remember everyone to always play responsibly and enjoy for fun with what you can afford spare, never get into bad habits of gambling.. so if you can just play for fun and enjoy the games for what they are like i do with spare cash n not chase huge wins and jackpots etc you’ll enjoy it a lot n the experience will be 100x better you won’t win all the time you will get losses aswell but it’s same on a lot of sites this site is very evenly balanced and very fair so you should defo enjoy if play sensibly like me and I enjoy betvictor a lot.. if they offered me a online job I’d defo work for them aswell as i enjoy the site a lot
Reply
Alan Mofford-Buckley
01 August 2022
Comment from ca.trustpilot.com
Jayce provided excellent customer support to my issue which was quickly resolved.
Jayce provided excellent customer support to my issue which was quickly resolved.
Reply
2045795 Paula powe
30 July 2022
Comment from ca.trustpilot.com
Aidan was really helpful and got me sorted out with my issues, so really appreciate your good customer service
Aidan was really helpful and got me sorted out with my issues, so really appreciate your good customer service
Reply
Martin Bart Wortley
30 July 2022
Comment from ca.trustpilot.com
Harvey was so professional in his approach to my issue and sorted it in no time. Overall a very successful experience
Harvey was so professional in his approach to my issue and sorted it in no time. Overall a very successful experience
Reply
Jyotika Kumar
29 July 2022
Comment from ca.trustpilot.com
Just had 1 question to ask and Aidan was so quick to respond. Great service there ?
Just had 1 question to ask and Aidan was so quick to respond. Great service there ?
Reply
steven byrne
29 July 2022
Comment from ca.trustpilot.com
Harvey was very helpful and I appreciate the help he gave me
Harvey was very helpful and I appreciate the help he gave me
Reply
Tally
29 July 2022
Comment from ca.trustpilot.com
On the customer care side of things, literally only had to message Aidan from Live Chat once and he’s sorted the issue out (missing bonus) literally in five seconds flat, so efficient and friendly! Thank you!
On the customer care side of things, literally only had to message Aidan from Live Chat once and he’s sorted the issue out (missing bonus) literally in five seconds flat, so efficient and friendly! Thank you!
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RE AL
29 July 2022
Comment from ca.trustpilot.com
Harvey Checked my bet and was a professional help Alberico Lenza
Harvey Checked my bet and was a professional help Alberico Lenza
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Radoslav Lacko
29 July 2022
Comment from ca.trustpilot.com
Good customers serice .Very fast verification ?
Good customers serice .Very fast verification ?
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Paul Rice
28 July 2022
Comment from ca.trustpilot.com
Would not advise to use.Blocks withdrawls of even small amounts.Website is poor.You try and place a bet and find out it is limited to a low level You place a bet at that low level and find they have reduced the level to £0. Huge waste of time.
Would not advise to use.Blocks withdrawls of even small amounts.Website is poor.You try and place a bet and find out it is limited to a low level You place a bet at that low level and find they have reduced the level to £0. Huge waste of time.
Reply
Bakr Kal
28 July 2022
Comment from ca.trustpilot.com
What f...k happened i so best casino and now s..t casino games by one week i lose over £1200 i thnk he's scam me again online casino and f...k Google everyone's there got money back bet not me
What f…k happened i so best casino and now s..t casino games by one week i lose over £1200 i thnk he’s scam me again online casino and f…k Google everyone’s there got money back bet not me
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customer kevin hopwood
27 July 2022
Comment from ca.trustpilot.com
The customer service person I just spoke to,I would like to say what a absolute nice human,can’t fault him in anyway,These people who are original down to earth,Me personally I would try to keep employees like him ,Top customer service
The customer service person I just spoke to,I would like to say what a absolute nice human,can’t fault him in anyway,These people who are original down to earth,Me personally I would try to keep employees like him ,Top customer service
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Caroline
27 July 2022
Comment from ca.trustpilot.com
Very considerate and professional regarding sorting my requests.
Very considerate and professional regarding sorting my requests.
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Liz Thompson McCann
27 July 2022
Comment from ca.trustpilot.com
I needed information on my account and spoke to Dino, he was very helpful and pleasant. He explained everything I needed to know.
I needed information on my account and spoke to Dino, he was very helpful and pleasant. He explained everything I needed to know.
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Mark Haywood
26 July 2022
Comment from ca.trustpilot.com
Spoke to Antony on the live chat and he was really helpful - Quick to sort my problem out - Great
Spoke to Antony on the live chat and he was really helpful – Quick to sort my problem out – Great
Reply
Louis
26 July 2022
Comment from ca.trustpilot.com
Spoke to Lauren, she was extremely helpful and went above and beyond to solve my issue.
Spoke to Lauren, she was extremely helpful and went above and beyond to solve my issue.
Reply
Natasha Griene
26 July 2022
Comment from ca.trustpilot.com
This is honestly the most amazing site i play it always gives back decent wins i wish i could add a picture i mostly play Neptunes fortunesStarzBig bass bonanza The other day i played my most loved game on there (neptunes) and i got 5 bonus symbols 15 free spins and won £808.80 then later that evening i won another £609.60 two days later £498.80 so yes this is by far the best site to play on they ALWAYS play fair and do actually give you amazing wins back i will forever play this site they get a full 100 star rating from me. :-) very happy player here betvictor.Natasha Griene
This is honestly the most amazing site i play it always gives back decent wins i wish i could add a picture i mostly play Neptunes fortunesStarzBig bass bonanza The other day i played my most loved game on there (neptunes) and i got 5 bonus symbols 15 free spins and won £808.80 then later that evening i won another £609.60 two days later £498.80 so yes this is by far the best site to play on they ALWAYS play fair and do actually give you amazing wins back i will forever play this site they get a full 100 star rating from me. 🙂 very happy player here betvictor.Natasha Griene
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Edyta Bortlik
25 July 2022
Comment from ca.trustpilot.com
Antony was very nice and helpful, I am happy I could chat with him as he resolved my issues.
Antony was very nice and helpful, I am happy I could chat with him as he resolved my issues.
Reply
Bernard Curran
25 July 2022
Comment from ca.trustpilot.com
Worst site I've ever joined nothing but problem after problem from the start verifying age and address then once verified and deposited and played get told to contact them as there's been a problem with my account when trying to use my sign up bonus! Wasn't any problems taking my deposit though! Avoid this terrible site at all costs! I've joined loads of other good sites and never had 1 problem. Betvictor are a complete joke!
Worst site I’ve ever joined nothing but problem after problem from the start verifying age and address then once verified and deposited and played get told to contact them as there’s been a problem with my account when trying to use my sign up bonus! Wasn’t any problems taking my deposit though! Avoid this terrible site at all costs! I’ve joined loads of other good sites and never had 1 problem. Betvictor are a complete joke!
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aivaras grigaliauskas
25 July 2022
Comment from ca.trustpilot.com
Awesome very good casino.
Awesome very good casino.
Reply
DGY
24 July 2022
Comment from ca.trustpilot.com
Dino the livechat support operator was absolutely amazing in helping me with my situation, reponded on time and has been very patient with getting it sorted as fast as he can!Very friendly guy as well.
Dino the livechat support operator was absolutely amazing in helping me with my situation, reponded on time and has been very patient with getting it sorted as fast as he can!Very friendly guy as well.
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Dzintars
24 July 2022
Comment from ca.trustpilot.com
Its good casino payment very fast!Support great!Good games!But last moths is bad scater 14-30 misses in many games, which reduces the chance of winning something! You play carefully, but the casino is licensed and there is no problem widraw!Its my best casino!
Its good casino payment very fast!Support great!Good games!But last moths is bad scater 14-30 misses in many games, which reduces the chance of winning something! You play carefully, but the casino is licensed and there is no problem widraw!Its my best casino!
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P Haywood
23 July 2022
Comment from ca.trustpilot.com
It’s good and badSports betting is ok. Although severe lack of coverage on some games as compared to Hills or 365 etc. bets settle quite slowly sometimes otherwise sports side is ok. Casino has an excellent range of slots but as per most bookies sites, they pay zero zero zero. It’s always the same with bookies sites. Slots are rigged as per most bookies. If you want reasonable sports betting then this site is ok, if you want to play slots, avoid like the plague. Also, little to no rewards or bonuses for loyalty unless you count 50p as a loyalty bonus (that’s what I got last week ??)
It’s good and badSports betting is ok. Although severe lack of coverage on some games as compared to Hills or 365 etc. bets settle quite slowly sometimes otherwise sports side is ok. Casino has an excellent range of slots but as per most bookies sites, they pay zero zero zero. It’s always the same with bookies sites. Slots are rigged as per most bookies. If you want reasonable sports betting then this site is ok, if you want to play slots, avoid like the plague. Also, little to no rewards or bonuses for loyalty unless you count 50p as a loyalty bonus (that’s what I got last week ??)
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Lee Stokes
23 July 2022
Comment from ca.trustpilot.com
Jacob helped with my question in live chat . thanks
Jacob helped with my question in live chat . thanks
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Esat Chagasahan
23 July 2022
Comment from ca.trustpilot.com
Well doneAbsolutely fantastic costumes service,all verication just take 3 minutes
Well doneAbsolutely fantastic costumes service,all verication just take 3 minutes
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Amanda
23 July 2022
Comment from ca.trustpilot.com
Nearly £200 in less then 42 hours how much did I win ........nothing how monitoring these sure f**king wrong and you get nothing in free spins or bonuses
Nearly £200 in less then 42 hours how much did I win ……..nothing how monitoring these sure f**king wrong and you get nothing in free spins or bonuses
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liam daly
23 July 2022
Comment from ca.trustpilot.com
Harvey was very good
Harvey was very good
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Mayur
22 July 2022
Comment from ca.trustpilot.com
Thank you Harvey for resolving my settled bet swiftly.
Thank you Harvey for resolving my settled bet swiftly.
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Bakr Kal
21 July 2022
Comment from ca.trustpilot.com
Now im is losing at lot
Now im is losing at lot
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Green Point Product
21 July 2022
Comment from ca.trustpilot.com
Good customer service relationship management
Good customer service relationship management
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ABIOLA Reah
11 August 2022
Comment from ca.trustpilot.com
I love the chat with the customer service
I love the chat with the customer service