Betvictor PLAYER REVIEWS(2942)
Danny Cladd
15 November 2021
Comment from ca.trustpilot.com
1 star is still far to many, absolute thieves, if in the rare chance you do win anything, be sure when you play again it will take everything and some straight back off you and then will be an age until you remotely have a chance of winning again any time soon, last £100 I have put on, just spins through, even if you call their customer care, you are told a script of how they are "fair and honest" which is really not the case, if it gave you a game and let you have a little and took a little and you decided to gamble it and lose, then fair enough, but when your not even given a game and you just watch your money spin through....that is not fair and the script they give you just shows they are not honest, even if its their fault i.e a technical problem, I had spent £60..spun through, game kept crashing. I was told there was an error on the site, so I should of got my money back, but was offered £3 bonus to use on the faulty site ?. I work in the industry and can say in 10 years in the business, I have never seen a company where customers just lose and aren't given a game as much as you do with this site. Disgraceful...should be shut down, I hope the gambling commission check the reviews, not a single good one and shows they should be investigated.
Stuart
15 November 2021
Comment from ca.trustpilot.com
I only bet on Sportsbook (horses). I am not at all interested in Casino or Slots (fixed odds where you will always lose over time.) So why are all the bonus emails about wager £x on slots/casino to get £buttons back.It’s a shame that all their bonuses are geared around Casino/Slots because it would be nice to be given a free bet no strings. BetVictor should be looking at the size of bets being placed and issue loyalty bonuses appropriately. You get nothing back from BetVictor. I am not interested in the slightest betting £5 x5. My average unit stake is £100.Other sites regularly send me £50/£100 free bets. Even the likes of PP and B365 issue weekly bonuses of £10. I’ve decided until I get some recognition I am going to bet elsewhere (which is what I do most of the time).
Alison
15 November 2021
Comment from ca.trustpilot.com
OMĢ!!!!!! WHAT A JOKE. DISGUSTING
paul gellatly
15 November 2021
Comment from ca.trustpilot.com
Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell
Steve Dubois
15 November 2021
Comment from ca.trustpilot.com
Betway stole my winnings. I tried to withdraw my account. Received an email stating they couldn’t process my funds. Tried to contact customer services and email and live chat shut down. I left a bad review and someone contacted 4 days later from the UK. Said they would look into the matter and would call me back 2 hours later. It’s been 2 weeks now. I checked my account and they deleted my withdrawal so there isn’t a record of it. It’s a 100 percent scam.
Green Tips
15 November 2021
Comment from ca.trustpilot.com
Money robbing c**ts. Avoid at all costs
Andreas
15 November 2021
Comment from ca.trustpilot.com
Wow such a poor rate ... it’s disgusting the way they treat clients - but the government is in there favour let’s the casino cartel get away with murder
Giovanni
14 November 2021
Comment from ca.trustpilot.com
Scam. Impossible to withdraw. They keep saying there are errors and return it to your account. Totally fraudulent website.
dival l
14 November 2021
Comment from ca.trustpilot.com
If you win big amount in betway.Betway immediately locks your verified account although you have been using Betway account for more than 2 years.What they actually do?1.They seek source of funds.2.source of wealth details also is asked if you win more than 20000 USD.Remember one thing folks why they don't Seek these details when you open an account with them on day1 ? These are all traps designed for customers.Betway will use them for their benefits when you win Big.3.If you are continuously loosing they have no issues and no source document asked.If you win big they immediately lock verified accounts.4.Remember folks they don't allow you to withdraw your balance also.If you have account with other bookies and it's verified account other bookies allow you to withdraw.I understand source of fund is required why are they not collecting on day 1 of opening account.4.Betway customer service sucks.I don't think they have a system in place. the promotions are not transparent.They have various promotions like mega draws jackpot amount.
Jason
14 November 2021
Comment from ca.trustpilot.com
Best company around 10/10
Jake
14 November 2021
Comment from ca.trustpilot.com
You delete bad reviews even when they are genuineThis review has been removed. 10bet UK flagged this review because it breaches Trustpilot’s Guidelines for Reviewers.What you really mean is that I had the audacity to give you a 1 star rating and that wont be tolerated, the truth isn't acceptable to you on here. Five star reviews only it seems, everything else gets reported as fake so its removed
Jake
14 November 2021
Comment from ca.trustpilot.com
Twice now they have refused to give me the free bet they told me was available if i followed the link, each time they have claimed it was for the previous day. Rather than credit it they have been stubborn, rude and not given it.That's fine I am betting elsewhere anyways yet they still keep sending me these free offers, why bother?they don't honour them anywayAs for the 5 star review below, as far as i can see people aren't complaining because they're "loosing" do you mean losing? They are complaining about not honouring offers in my case and not paying out winnings in their case. Nobody is complaining about "loosing"
David Thompson murray
14 November 2021
Comment from ca.trustpilot.com
Opend account deposited £100 for welcome bonus they said it was declined bank told me it wasn't they have taken my money and told me due to the nature of my business my account is closed absolute scum bags took my money and kicked me of site cannot believe this opend fraud case with bank disgusting company avoid like plague honestly worst experience I've had with a betting company so many similar stories on internet don't no how these scum bags get away with it AVOID
David Bailey
14 November 2021
Comment from ca.trustpilot.com
very good customer service withdrawals are processed instantly
Debbie
14 November 2021
Comment from ca.trustpilot.com
Won money thursday and requested to withdraw winnings . Nothing happening , emailed support , got message back that apparently they don’t monitor emails sent to support anymore , worst service i have had from any betting firmUpdate they have paid out some of my winnings .
Rach
14 November 2021
Comment from ca.trustpilot.com
Absolutely disgraceful. Let me deposit no problem and also withdraw an initial 50 pounds but when I won a few more bets and went to make my second withdrawal magically my account was suspended. I contacted them and they said I had to send a ridiculous amount of info and documents in for verification. I finally caved and did this today and have sent 2 different copies of my documents that they claim have all been blurry and cropped and they can’t read them. Everyone photo is perfectly legible and complying with their requirements. Given up at the point PLEASE don’t considering joining .*update* refusing to accept any letters with my address and name and dated within 3 months. Saying they need a bank statement. I don’t get bank statements! No personal response just automated every time. Stealing from me basically.
Nikhil Gupta
14 November 2021
Comment from ca.trustpilot.com
Dear betway team,, my money has been refunded 4 days ago... thanx alot for ur concern.. But from last 3 days am facing new type of problem,, every now and then my account is showing " Your account is currently locked. Please contact customer support". Due to this am not able to log into my account.. This will last for 4 to 5 hours.. Pls look into and resolve this problem asap..
john
14 November 2021
Comment from ca.trustpilot.com
Are they going bankrupt? Honestly what is going on with this horrendous company? Games are beyond a joke would be funny if they wernt ripping off vulnerable customers with their terrible shop and online games. Surely one day a proper regulator will investigate this company and many others
michael
14 November 2021
Comment from ca.trustpilot.com
WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing - effectively missing the race(s) I’ve wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the “free bets” weren’t always applied automatically - meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and it’s almost as if they could’ve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I don’t feel valued and will be leaving for pastures new. If WH don’t care, why should I??? Their loss!!!
customer
14 November 2021
Comment from ca.trustpilot.com
good support
customer
13 November 2021
Comment from ca.trustpilot.com
Superb service
Consumer
13 November 2021
Comment from ca.trustpilot.com
Really helpful & sorted my issue out straightaway.
Sue
13 November 2021
Comment from ca.trustpilot.com
Everything everyone have written about these criminals are COMPLETELY TRUE. If you ever had the chance of winning anything in the donkeys of years you are with them. Be prepared to never ever win again. All they do is take your money without ever giving a bonus. And recently they have fixed the games to not give a single bonus. I have been playing for 1 month. I played the exact same games I normally play. And not a single bonus on ANY games at all. Instead when the bonus are about to come.you get the same thing on ALL the games 'server not responding'. Completely fixed. £100 on 5 different slots games on 20p spins (£500 total spend) and NOT A SINLGE BONUS any game at all, complete scammers.They should be reported.
Jay Jay
13 November 2021
Comment from ca.trustpilot.com
All liabilities are managed by The Trading Team, this is their decision. Customer Services have no input or view into how they manage their risk. If you have any brain cells then use them to join a different bookmakers. Toals are the worst. they very rarely have the footy matches you want to bet on. they also take a long time to place bets and too often you don't get to bet the amount you want. say you want to put £20 on a team to come back and win and they will say max bet for this market is £5.33 and this will only get lower and lower as the market will keep changing as it takes them so long to place bets. never had a free bet in over 2 years with toals. no live chat or phone number and never compensate you for their mistakes
PR patel
13 November 2021
Comment from ca.trustpilot.com
people who own that involves in cmiminal activitys in europe .please dont play its scam.
Cecil Morrison
13 November 2021
Comment from ca.trustpilot.com
Betway has a good sportsbook… but im pretty sure the casino slot section is nothing but a ripoff . If you plan on losing money , play the slot section if you must. But trust me, you wont win. Its a guarantee. Stick to the sportsbook and cash out from there. The slot section has and always will be the ripoff section of this site. Slot Players beware.
Dan Eastwood
13 November 2021
Comment from ca.trustpilot.com
Incredibly slow, comparing to Ladbrokes Williamhill Betway. The layout is confusing and your football category is hidden, finding the right competition is tricky. I do not recommend this one unfortunately.
Scott Brown
13 November 2021
Comment from ca.trustpilot.com
Wrong scores please do not trust williamhill online betting had a bet yesterday they out wrong scores up placed bet changed it back to proper score my player was losing they had him winning before i placed bet they took no response ability for this and blamed the customer robbing money off u and conning customers with falseScores
Ben Anderson
12 November 2021
Comment from ca.trustpilot.com
please stay away from this site if you dont want to be robbed - fobbed me off for 2 months and came back saying there was no win - screenshots provided etc - LOW LIFES
Chris
12 November 2021
Comment from ca.trustpilot.com
Just warning people to stay well clear of them. I am loyal customer and just takes and takes with no game play whatsoever they also own Mecca bingo casino also which is really bad too
Rated R Rated R
12 November 2021
Comment from ca.trustpilot.com
Shambolic website. Constant server errors. You cannot monitor if the bet was lost it or not. Games crashes all the time. Not recoomend at all.
Customer
12 November 2021
Comment from ca.trustpilot.com
So... I have been playing at betfair now for about 8 months and this is what I have to say, at first you get a few okay wins to reel you in so you think your going to hit a decent win but that soon goes down the shitter! They are absolute robbing C*nts who should not be operating and anybody who says “oh this person is only sayin this because their a sore loser need to think again because that’s not the case at all. I’m not one to write reviews but I’ve done it to warn people who are thinking of even opening an account with them to think again! This company have literally made me ill at times with the absolute shambolic corruption, they think there clever but it’s so damn obvious they conning people and that’s what there here for! My close friend has left this site a few weeks ago too because of the same reasons and I know plenty more people who have left them too, please people don’t let this grotesque company operate anymore go somewhere else these need wiped off the face of the earth!
jase neate
12 November 2021
Comment from ca.trustpilot.com
its friday and golden reward grabber what a disappointment got only one spin on blagg brothers been getting that all week same CRAP prizes just like everything for free on this site not worth the time, the slot tournaments are played with bots who win the big prizes all real players get is 3 free spins to play on the crap games that are provided(fixed) and never win so why do you even bother or 50p. Bookmakers dont give nothing away for free its all about making money thats why you the punter will always be at a disadvantage because they control your money once you have deposited, i suppose somebody has to pay for when lockdown happened no shops open. oh Yeah F*** Your automated comment because there all lies. oh one more thing cant your RNG(random Name Generator come up with better names to use in tournaments, it makes me Laugh
Lee
12 November 2021
Comment from ca.trustpilot.com
Sent me an email offering 100 free spins if I wager £5. Click the link and nothing loads. I contact them via chat and was told there is a problem with the link and they will raise a complaint (??). A week later I get an email saying sorry I wasn't actually eligible. Told I have taken it to the highest level (didn't realise I had) and that was it. Shockingly bad!
james cordiner
12 November 2021
Comment from ca.trustpilot.com
Worst in bet app ever
Simon
12 November 2021
Comment from ca.trustpilot.com
I placed a bet four hours before the event. Then changed my mind and cashed out. FOUR HOURS BEFORE THE EVENT. AT THE SAME ODDS THAT I PLACED THE BET! So Betway decides to punish me for cashing out the bet by stealing £3.35 off the cashout amount. ALL BETTING COMPANIES ARE LIARS AND WILL DO EVERYTHING THEY CAN TO TAKE MONEY OFF YOU! ALWAYS TAKE SCREENSHOTS OF EVERY BET YOU MAKE. FOR YOUR RECORDS AND PROOF.I forgot to add. When I complained about the low cashout amount. Betway banned me from ALL PROMOTIONS and stopped me PLACING ANY NEW BETS. I had been a customer for over two years!UPDATED: 15/11/21 "Provide Betway with more informationThis will help them write a more useful reply to you.It'll also help them verify that you’ve had a genuine experience with their business." I AM NOT INTERESTED IN ANYTHING THIS DESPICABLE AND DISGUSTING COMPANY HAS TO SAY NOW! THEY HAVE ALREADY REPLIED TO ME AND BLOCKED MY ACCOUNT. MY REVIEW IS NOT FOR BETWAY. IT IS TO WARN OTHER CUSTOMERS TO STAY AWAY FROM THEM!
DJ
12 November 2021
Comment from ca.trustpilot.com
They allow me people who are registered on gamstop to open accounts even after they have verified your documents. You raise the issue of duty of care and they just bat the question away.
Roxanne Cahill
12 November 2021
Comment from ca.trustpilot.com
Best of the best no matter how many Casinos I try I always Comme back to Royal Panda why? you do win and when you do they pay quick no fuss of course you need your papers to be in order ID,list of choices in the slots the graphics are up to par.Please don't change Royal Panda.
nathan
12 November 2021
Comment from ca.trustpilot.com
dont use gotta ask for your own money and i have never come out on top
paul matthew robinson
12 November 2021
Comment from ca.trustpilot.com
Don't top up changed lay out on website is horrible you got more chances been scammed like I have got all proof look else were like ladbroks pays out under hour
FILLIAM WISHER
12 November 2021
Comment from ca.trustpilot.com
Dogsh*t site manipulated slots manipulated RNG..RTP is non existent! Head over to 365 about time these con artists were fully investigated and shut down for good!
Liam Moore
12 November 2021
Comment from ca.trustpilot.com
3 star is only for the sports side otherwise they would get one sports side brilliant love it games on the otherwise are the worst ever not even worth putting a pound on cause one day u win then the rest you lose all the time. Let's go onto virtual I've never experienced anything so rubbish. I played a few times now and here's how it goes so I put a couple of pound on a favourite dog to win showing it came first in nearly every race and boom 20/1 dog won so I played abot more and its hitting 5/1 6/1 10/1 dogs so I tried them high odd and what u know it's getting the favourite your really letting yourself down william hill
Mark
12 November 2021
Comment from ca.trustpilot.com
Absolutely disgusting, I began registering on some it the 888 sites following personal email invitations I received. It was going ok, wasn't really winning anything but was enjoying it nonetheless. Then earlier this week an email invitation came through from Solar Spins with a promotional code so I registered and used it. I only staked £20 but to my amazement I won £280, happy days which would make up for my losses on the other sites within the 888 group.However I logged on the next day to find my account had been blocked, I phoned customer services who said I should have received an email from the security team detailing what the issues were but the security team 'hadn't had time' to send it.So this person escalated it and still no news, I chased it again this morning to then receive an email saying my membership had been terminated along with all funds that were on all of the sites I had registered with, apparently I had been 'abusing' the bonus system.However the only bonuses I every used were from direct email invitations I received so how is that abusing the system ?! Funny that I wasn't banned when I was losing money yet one big win and my account is closed.Have raised it with the relevant authorities, how companies can get away with this is beyond me.AVOID AT ALL COSTS
john wish
11 November 2021
Comment from ca.trustpilot.com
The offers and free bets are a joke. example free £2 bet on cricket to win £1.87 ? free slots tournaments 12,000+ people playing ? you got no chance of winning anything. reward grabber gives you 1 free spin ? what a joke. even the slots dont give decent bonuses, you sometimes have to spin over 300 spins to get a bonus.sorry coral but your offers dont really offer anything worth staying for.
Harrison Blake
11 November 2021
Comment from ca.trustpilot.com
hi im themajor been on the casino circuit for years skyvegas mrq vegas spins betvictor videoslots ect ect they all know me highroller vip i would just like to say that iv had know problem with novibet good fast payouts good selection of slots as well all these bad loosers giving bad coments my advise dont gamble if dont like loosing thats gambling for you if want to join novibet you wont be dissapointed if have any problems just get hold of me on hear best regards themajor.
Marcin Polar
11 November 2021
Comment from ca.trustpilot.com
Thieves and scammers.Rigged games.Rtp dosnt exist on any of the slot on this site.stay away from shameless thieves.They are biggest scamming thieves in the UK
Perfectbet
11 November 2021
Comment from ca.trustpilot.com
Refuse to give me a contact number and won’t give me my 350 withdrawal scam they don’t have a contact number apparently joke
customer
11 November 2021
Comment from ca.trustpilot.com
fantastic services
Matthew Whitehouse
11 November 2021
Comment from ca.trustpilot.com
Worse of the worseJoined this pile of turds the other week, no wins hardly, no In game features like someone had switched them off. Increase my monthly deposit limit to £175 from £100 but it then allowed me to deposit £175 not £75. When I went to see my gaming history they blocked me from seeing but saying I had to upload id, same old chestnut ay, not even had a cashout and they want id??? Leave well alone they wouldn't even let me see my gaming history it was that bad. Bet I get no reply. This site is getting reported to gambling commission as its gone against basic casino rules by letting me deposit more and just by their sneaky actions 21st century con artists
customer
15 November 2021
Comment from ca.trustpilot.com
Fair bookie, never had any issues. Wish they'd offer welcome bonuses with less wagering though.
Fair bookie, never had any issues. Wish they’d offer welcome bonuses with less wagering though.