Betvictor PLAYER REVIEWS(2978)
Brian B
01 July 2020
Comment from ca.trustpilot.com
I good service from Tinas on live chat. Problem sorted straight away.
Black bird
01 July 2020
Comment from ca.trustpilot.com
DON'T even try this guys. One of the worst casino and sport betting provider you can gamble with. They let you play, after you loose hundreds even thousands they suddenly start asking you to provide source of your wealth, WHICH IS AGAINST THE LAW! Bookies are obliged to ask you to provide source of your wealth before you wager, doing it after is AGAINS LAW. Dont gamble with them. Customer service is story itself, absolute joke. Just terrible, and I promise to Betvictor, I will leave negative review here every single day to make as much damage to you as I possibly can, because what you provide is terrible . Cheats!!!
Albeno_rabbits_on_YT Albenorabbitsxoxo
30 June 2020
Comment from ca.trustpilot.com
The only thing good about this casino is the fast payout if u win which u do not! Most i won is 20 and I've put loads on its a joke. I've joined so many and this is one of the worst for winning wont use again
WiseRant
30 June 2020
Comment from ca.trustpilot.com
come on now we all know the good reviews is a counter measure at least you try to look good and try keep the 3 stars the rest are gone
K M O
28 June 2020
Comment from ca.trustpilot.com
Great service today from Emma, it’s very rare to compliment customer service these days but she was so efficient and helpful. It’s a good site and this service makes me want to return!
Eddie Vabole
28 June 2020
Comment from ca.trustpilot.com
Scammed me real quick
Jo
26 June 2020
Comment from ca.trustpilot.com
Great customer service. Emma was very helpful and solved my query quickly :)
Tom
23 June 2020
Comment from ca.trustpilot.com
james
23 June 2020
Comment from ca.trustpilot.com
Fast withdrawals, great customer service and great selection of slots. Alina in live chat was a great help to me as well has she solved my problem overall excellent casino
Fdddd
23 June 2020
Comment from ca.trustpilot.com
Very good service . Thanks for all rewards
Liam Maton
22 June 2020
Comment from ca.trustpilot.com
i have had a horrifying time playing on BV's casino and games, even the live casino has some sketchy patterns...losing hundreds sometimes thousands without a single win! best tip for everyone is strictly stay with the sports! i got help via live chat and they were extrememly helpful, they restricted my account to sports betting only and i changed my weekly limit to £20 and feel much better since! RUGBY LEAGUE AND RUGBY UNION NEEDS FAR MORE MARKETS FOR HANDICAPS ETC! i also think they could improve there betbuilders as i think they are a long way behind b365
anil thapa
21 June 2020
Comment from ca.trustpilot.com
Very bad customer service My withdrawal of£75 never receive instead they restricted my account no reason Be aware of this site
hackerwatch.club
20 June 2020
Comment from ca.trustpilot.com
Technology not has own brain They take everything from you Don't gambling Gambling is dangerous Legal mafia
László Benkő
20 June 2020
Comment from ca.trustpilot.com
I've been long time ago with them. I've never experienced any problems with them. So, I do not understand that's negative reviews.. They do the best odds..anyway, if you lose 500 quid on casino, then you cannot blame no one! Grow up!
Ian123
20 June 2020
Comment from ca.trustpilot.com
Terrible casino I opened an account made loads of deposits around 500 they asked for wage slip I sent it Then made another deposit And they blocked my account Spoke to live chat they said 72hrs So I withdrew the last deposit was told it would be in my account in 30 mins it’s not Then get 2 more emails one says restrictions lifted so I check but the restrictions still there Other email says contact live chat So I do live chat have no idea I ask where my deposit is ? They have no idea Then stop answering me I think the issue is I excluded from this site for gambling issues and they know they have allowed an excluded player Don’t play here they are a nightmare told them 2 times in a problem gambler but my account remains open says it all
Nicholas G Strachan
18 June 2020
Comment from ca.trustpilot.com
Had a small problem when joining BV but 1 live chat with a consultant and issue was sorted within minutes. Great customer support, keep up the good work.
Jill Caley
17 June 2020
Comment from ca.trustpilot.com
Great Online Betting Company offer the best odds in the industry for Winning Distance in Horse Racing. Great online Portal and Service Too.
jude telling
16 June 2020
Comment from ca.trustpilot.com
Emma at support is a Goddess. Great quick efficient help all while getting the job done and being kind.
Rory Bastian
15 June 2020
Comment from ca.trustpilot.com
Very good and helpful service. Emma did an incredible job
Adusei Patrick
14 June 2020
Comment from ca.trustpilot.com
Chris Rees
14 June 2020
Comment from ca.trustpilot.com
Excellent experience!
Pete
14 June 2020
Comment from ca.trustpilot.com
Needed assistance using the live chat. Emma was great and very helpful.
Chris
14 June 2020
Comment from ca.trustpilot.com
If I could give no stars I would. 1700 pounds through wild swarm after its been full and still hasn't popped. Nothing back what's so ever and they say that's normal.
Rob Hampson
12 June 2020
Comment from ca.trustpilot.com
Opened the app morning of 12th June and it automatically updated and cleared out my money and the money I was due from last nights lucky 15. Either poor software or incompetent and no apology
FPS9908
12 June 2020
Comment from ca.trustpilot.com
4 hours and £1000 on slots and 2 bonus rounds the entire time? Go **** yourselves. I'm no expert on slots, rarely play them, but that doesn't seem like a remotely decent return on time and money????
missy
11 June 2020
Comment from ca.trustpilot.com
Was playing monopoly live had no set deposit amount and all of a sudden my account was locked . And i lost out on a huge win what was due ! No telephone number to ring so chatted on web chat which was the only option. Was told my deposits were exceeded what i normally do and the only option was to set a limit . So did that . But angry i lost out on a huge win. Slot bonus are rare and when u get one pay outs are nothing about £40 biggest on £1 spins. I must say withdrawels are in quick mine was in my account within hours x
Lewis Middleton
11 June 2020
Comment from ca.trustpilot.com
Lovely website all the best slots games, great live casino and every sport you can think of to bet on with all markets! Withdrawals are fast and processed always within 24 hours, just spoke with Rachel on live chat who was a pleasure dealt with my query quickly and efficiently! Great.
Valhalla A
10 June 2020
Comment from ca.trustpilot.com
The rtp is horrifying just don’t bother.
Mr Cavendish
10 June 2020
Comment from ca.trustpilot.com
Customer service unacceptably bad, they think THEY are the customer and not you. Do not bet with bertvictor, they've changed so much since the days of victor chandler when they were professional and considerate and commercial, those days are long gone. There are plenty of excellent bookmakers in the industry who want your business and will treat you fairly. BetVictor are not one of them. Avoid at all costs.
Sion
10 June 2020
Comment from ca.trustpilot.com
I just spoke to Katie on victor chandler live chat and she was great! Knowledgeable, quick and very polite and friendly 10/10, I’ve decided to rejoin based on this customer service experience - Sion
Haytham
10 June 2020
Comment from ca.trustpilot.com
Excellent customer service and perfect website that you can play and bet what you want plus they're giving the customers a good bonuses.
Fabrizio Paolo Pellegrino
09 June 2020
Comment from ca.trustpilot.com
Worst customers service ever, different person told me different information
Sam Hólt
09 June 2020
Comment from ca.trustpilot.com
Restricted to pennies suddenly after using the account for years. Another joke of a bookie.
Petrisor Pirvulescu
07 June 2020
Comment from ca.trustpilot.com
Excellent ,quality
Simon
07 June 2020
Comment from ca.trustpilot.com
Absolute scam ! Played £340 on same slot game got a return of £60 that’s a rtp of 17.6 % no where near the 97% as advertised now don’t expect to win all the time (which lately seems to be a miracle!) but come on this is way below what anyone would expect they always come back with its luck number generated , within in rules , rigorously tested determined by algorithms well I say b*****ks they are rigged Since lockdown the payouts are way below so as to subsidise there losses on sports betting so I consider them to be taking advantage of people during this time absolute scumbags If they played fair and actually gave you a chance of winning I’d give them a high rating but I can’t see it happening how the hell they get away with it is beyond me and for them to have such a high rating is beyond me it would be 1 if they took out all there reviews of “great customer service” which I find suspicious I am closing account today as I’ve had enough and because of there greed they’ve lost a good customer and my advice is stay clear don’t open an account with them they’ll entice you with £70 bonus but will give you absolutely nothing after that regards FREE bonuses that are not tied into deposit x to qualify for draws ( more chance of winning euro lottery) don’t treat loyal high spending customers with respect by giving some cash back or proper free spins gives no incentive to stick with them compared to other sites hat give you stuff back Well done bet victor your loss will be someone else’s gain you greedy robbing fraudsters !
Upset Punter
07 June 2020
Comment from ca.trustpilot.com
I have only used the sportsbook, never tried casino. My experiences with this site are mostly positive. With one issue with bet settlement aside, which was resolved later, never had a problem. Odds are competitive and the site looks clean on both desktop and mobile. Quality of customer service is also decent, although I must admit my interactions with them are minimal. I also want to give props for the fact that they have the decency to look at the reviews here and actually even respond to negative feedback unlike most of their competition. For some minor criticism, lack of sign-up bonus for international customers was a bit of a bummer for me, considering how many sites offer them. Cash-out also isn't the best, as they always take a small cut if you want to cash out. Overall though, would recommend, 4/5.
Les
07 June 2020
Comment from ca.trustpilot.com
Very helpful, understanding and prompt to resolve my “missing” bonus. My misunderstanding but manually resolved by Alina in customer service 👍
Luke
03 June 2020
Comment from ca.trustpilot.com
Fantastic service, pleasure talking to Beto!
Black bird
03 June 2020
Comment from ca.trustpilot.com
one of the biggest scumbags around guys. Positive reviews are reviews written by employes, please don't try this rubbish. Casino games are terrible, every 500 pound you spend you might get back 50£, big wins do not exist on Betvictor, anything you will play is always next door or almost, just to make sure u get hooked. So guys , Betvictor should be called F u c Kk Victor.
Simon
03 June 2020
Comment from ca.trustpilot.com
Played again today more fool me ! Never got above what I deposited lost £200 got feature only after losing over £100 which didn’t put me in winning position well below what I’d expect from playing £2 a spin just kept getting pathetic returns nothing big never got bonus feature again Don’t care what bet victor says the slots do not pay out like they should completely rigged in there favour worst site I’ve ever known for payouts on games stay clear , save your money find another site away from these thieving fraudsters !
Edwards Doreen
03 June 2020
Comment from ca.trustpilot.com
stay clear nothing but theives no wins at all just take take take
Alistair Milroy
03 June 2020
Comment from ca.trustpilot.com
Good firm, allowed me to cancel a bet placed by mistake
Ross Duguid
03 June 2020
Comment from ca.trustpilot.com
Worked with Helen on an opt in bonus which I forgot to do. She worked it out and was very professional.
Black bird
02 June 2020
Comment from ca.trustpilot.com
Don't even try fellas ,just lost 700£ on slots and surprise surprise, absolutely nothing, for my 700 pound I got 48£ as a biggest win:))), shall I cry, probably. One of the worst casino I ever played. Free games on various slots, winnings like 2 pound or tenner, played 1 or 2 pound spin, i hate casinos like that, pure greed,pure greed. Withdrawal takes between 2 to 5 days, in this day and age:)))), they probably sending money in plastic bag by poste:)))), five days to wait when most of other casinos do it almost immediately. DON'T BET VICTOR, that would be more appropriate name for company. Don't play guys , its a bad one,
derek paterson
02 June 2020
Comment from ca.trustpilot.com
Great service from Sam in the CS team well done and thank you
Andrew
02 June 2020
Comment from ca.trustpilot.com
The site layout, especially the placing a bet is not as slick as other sites. However, customer service is good and odds not bad either.
Erkhes Altangerel
01 June 2020
Comment from ca.trustpilot.com
joseph
30 May 2020
Comment from ca.trustpilot.com
Casino is rigged spent £490 stupidly when drunk only myself to blame biggest win £31 on £3 stake Montezuma straight into victors pocket learn from your mistakes I guess never again!
Simon
28 May 2020
Comment from ca.trustpilot.com
Very suspicious these reviews for bet victor and misleading on there rating For every bad rating two good ones appear just noticed they had 3 bad reviews and in the space of a few hours 3 five star ratings appear you scroll down the reviews it’s a common practice This is so as to keep there rating high just shows how dishonest this company is !
Chris
02 July 2020
Comment from ca.trustpilot.com
What a horrendous casino. Totally rigged in there favour. Quite s few of my friends have been robbed from bet victor casino. Totally unfair gaming. They need to be looked in to. The games have been awful. I'll put putting my game play on social media and my friends game play as its totally wrong what casinos do to you. They need to be found out stay clear from bet victor
What a horrendous casino. Totally rigged in there favour. Quite s few of my friends have been robbed from bet victor casino. Totally unfair gaming. They need to be looked in to. The games have been awful. I'll put putting my game play on social media and my friends game play as its totally wrong what casinos do to you. They need to be found out stay clear from bet victor