Betvictor PLAYER REVIEWS(2977)
Almaz Eabio
27 March 2020
Comment from ca.trustpilot.com
Betvictor is the best on line casino I have ever known. Keep up the good job.
LIONHEART 92
26 March 2020
Comment from ca.trustpilot.com
In 24hours I lost 1200 pounds on one roulette table didn't hit one single number STAY AWAY FROM BET VICTOR!!!!!
John Luck
26 March 2020
Comment from ca.trustpilot.com
Best site dont understand the bad reviews. Top site for responsible gambling Lock withdrawals so u cant reverse Amazing customer service Best layout out there I have use alot of casinos and to be honest this is the best. They really have interest at heart if the customers. When i won alot and loss most of it i got a call about safe gambling. Responsible casino
Michael
24 March 2020
Comment from ca.trustpilot.com
Pathetic. Only word for this bunch of scammers. STAY WELL AWAY FROM THEM. ALL THEY WANT IS TO CON YOU AND GIVE NOTHING BUT AGREVATION IN RETURN. 80 POUNDS PLAYED NOT ONE SPIN A WINNER. THIS IS RIGGED.
A
24 March 2020
Comment from ca.trustpilot.com
What a joke opened account said account was verified played a few bets large amounts lost abit then recovered money back with small profit then just like any gambler withdraw the funds woke up next day money was back in my BetVictor account and account was frozen no activity could happen until I sent relavent document sent all I had over 15 times but was missing statement just kept getting automated email now I’ve sent the last thing they asked for let see what happens by the way I closed my account with them.
Niall Gangel
23 March 2020
Comment from ca.trustpilot.com
tina
22 March 2020
Comment from ca.trustpilot.com
Jerry Taylor
21 March 2020
Comment from ca.trustpilot.com
New to this site and won a considerable amount of money. Confusing as it would not let me withdraw my winnings. Emma assisted and was very helpful and patient.
ryan
21 March 2020
Comment from ca.trustpilot.com
sarah was great help and got me sorted quickly
C P Rudd
21 March 2020
Comment from ca.trustpilot.com
Customer service was fantastic. Tina resolved my problem very quickly. :-)
C
19 March 2020
Comment from ca.trustpilot.com
Excellent customer service, Katie and Sarah helped me get verified within minutes of signing up
Richard chapman
18 March 2020
Comment from ca.trustpilot.com
I bet on horses and usually in multiples like lucky 15s. Bet victor only offer best price guarantee on UK Ireland and zero bonuses on lucky 15 and alike so sadly not a good site for horse racing. They take a few days to get withdrawals to you too hence I’d suggest most other sites offer far better value if you back horses. I’m guessing they look to cater for a different sport but don’t know for sure
Jamie
16 March 2020
Comment from ca.trustpilot.com
Have played at a few places online, but none better for both sport and casino. Bonuses are somewhat thin on the ground although they do offer a good cashback bonus if you go on a losing run. Extremely useful customer services and the big one for me, hot on responsible gambling. I've been contacted a few times to ensure I'm playing within limits and that's extremely good. Fair, exceptional customer services and great selection of games / slots / casino fun! Brilliant all-round. Recommnded.
Bravobingo
16 March 2020
Comment from ca.trustpilot.com
Another few hundred down and not one feature giving in games and impossible to get a bonus cant get any worse
Gary Campbell
16 March 2020
Comment from ca.trustpilot.com
Michael
15 March 2020
Comment from ca.trustpilot.com
After being with William hill for 3 year's I've chosen bet victor because i like the app and more opportunities .
Mark
13 March 2020
Comment from ca.trustpilot.com
Actually really good service. I was unhappy with an issue with a bet. I don't get the replies I wanted from live chat. I was then contacted by email from an advisor named damian. He acknowledged my issue, explained the reasons and offered a resolution. So impressed and satisfied good service showing did want to retain me as well so happy days. I prefer betvictor as odds are normally better and easy app to use so glad I can stay a customer.
elizabeth
13 March 2020
Comment from ca.trustpilot.com
avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid this online betting company i opened an account with them 3/4 weeks ago making several deposits an placing numours bets an not winning then my luck picked up an i made couple of same withdrawals which i recieved to my paypal with no hassle the on sat 7/3/20 i placed a few bets winning £900 an had a bet still running worth £600 i withdrew the money an on the 8/3/20 the hassle started i got an email looking more documents to to verify my account futher as of there request i straight away sent the documents that they requested then short time after i recieved an email saing my account was closed an bets an withdrawals were all cancled shortly after that i was sent jus over haf of the money to my pay pal an they wont gave me the rest of the money nofing but crooks how the uk gambling commission let this go on is beyond me sumthing needs done! crooks avoid at ur perl
David
13 March 2020
Comment from ca.trustpilot.com
Awful company with zero customer satisfaction
Rainbow906
12 March 2020
Comment from ca.trustpilot.com
Spoken to Tina she was very helpful no stress at all and sorted the PROBLEM out very fast I'm like other sites iv been on :)
TIFFANY SHEARS
12 March 2020
Comment from ca.trustpilot.com
I signed up with a welcome bonus. Didn't get the welcome bonus I signed up for. I didn't realise the didn't credit me with the right amount and betted part of it and now they won't give me what I signed up for. Make sure they haven't cheated you before you make the bonus bets!
Alicia Alford
12 March 2020
Comment from ca.trustpilot.com
Tanya provided fantastic customer service, quick and easy
Liam
12 March 2020
Comment from ca.trustpilot.com
Unticked the boxes not to be contacted about offers etc unless via email week later I’m getting phone calls from bet victor about their offers and my account etc. Well the guy who rang me tried to ruin my day but it didn’t work more like he got a piece of my mind and I probably ruined his. Bad company wouldn’t recommend. Don’t follow guidelines
Robert
11 March 2020
Comment from ca.trustpilot.com
Hi, I went on live chat today at bet Victor, I was chatting to a lady called Helen, she was fantastic, she explained everything, was very kind as I do not know much about betting, gave me a great offer and was very polite, Ivan only say she was brilliant, thanks Helen and thanks bet Victor.xxx
Mark Rayner
11 March 2020
Comment from ca.trustpilot.com
Scott Parsons
11 March 2020
Comment from ca.trustpilot.com
Matt Black
11 March 2020
Comment from ca.trustpilot.com
very helpful assistant, all good!
Scott Parsons
11 March 2020
Comment from ca.trustpilot.com
Amazing customer service, I spoke with Tina about a bonus, it was sorted in 5 minutes.....superb
James O'mara
11 March 2020
Comment from ca.trustpilot.com
Easy to use and brill customer service I did web chat with Tanya sorted my issues out
William
11 March 2020
Comment from ca.trustpilot.com
Great help can’t fault them
Frank White
11 March 2020
Comment from ca.trustpilot.com
Really helpful customer service. Helen in live chat was really great. Give her a pay rise!
OKS
11 March 2020
Comment from ca.trustpilot.com
just Few days since I opened the account .. and few of my bets has been restricted.. I don’t get any info ... I just bet what I think it will win with market check ... sometimes I do a bit bigger bet but shame few of my bets has been restricted but what to do .. I guess this is everywhere except paddy power... still never had any issue of Bets restrictions With them till today
Mark Haynes
11 March 2020
Comment from ca.trustpilot.com
Jim Lee
11 March 2020
Comment from ca.trustpilot.com
Tina from BV was polite and superb dealing with a minor issue that was my fault! Highly recommend
Lee
10 March 2020
Comment from ca.trustpilot.com
I was missing out on some free bets at Cheltenham festival as i had already placed my bets prior and the lady on live chat was very good and quick in sorting out my query and offered me the free bets for the remaining days as a goodwill gesture
Thanh Nguyen
10 March 2020
Comment from ca.trustpilot.com
today is March 10 and I still don’t have my money which they said it processed at 8am on Feb 28. I don’t know what is going but every time I contacted them they giving me different information. And I’ve requested for receipts of my withdrawals sent now for more than 10 times they never email me what I want until I spoke to the manager Adam and I got email of the payment but with no date on it. The agent Sam told me that money will be in bank on March 9 but it’s still nothing. What is going on Betvictor ? Not professional at all when doing this to me. Mistake could happen but I need to know the truth. I have to contacted them everyday asking for it. I’m tired of doing this. Very disappointed
Deborah
10 March 2020
Comment from ca.trustpilot.com
Contacted Samantha via Live Chat, dormant account reinstated efficiently, many thanks.
Bravobingo
10 March 2020
Comment from ca.trustpilot.com
Forgot how bad this site was still hasnt changed much reason why I stopped playing on here can never win a bonus round
Gary G
10 March 2020
Comment from ca.trustpilot.com
Needed to reopen my account due to change in details. Spoke with Tina via livechat - all sorted very quickly with no fuss. Great service
Rich E
10 March 2020
Comment from ca.trustpilot.com
Spoke to Samantha on Live Chat, dealt with my enquiry - no problems. Thanks.
Steven Wake
09 March 2020
Comment from ca.trustpilot.com
Spoke to Nikki about the issues I was having, everything sorted out in minutes. Great customer service
Shane
09 March 2020
Comment from ca.trustpilot.com
hi betvictor what a amazeing site i had just joined this site last night a lady called helen helped me with my bonuses very proud of the help she gave me and my old mate harry rednap many thanks to you all at betvictor lol shane rose
Fred
08 March 2020
Comment from ca.trustpilot.com
Do not get conned in by the early winnings you get.. They set the odds really high after you withdraw your first £100..aviod at all costs!!!
Jim Pendleton
08 March 2020
Comment from ca.trustpilot.com
Useless. Awful clunky navigation. No video streaming. NOT the best odds. Moronic "help" people. Pitiful slection of leagues. Woeful selection of bets available. Website is just awful, like something from 20 years ago. Don't waste your time or money - it's just the very worst of the worst. Don't believe the no doubt paid for 5/5 reviews - it's just very very bad.
N/A
08 March 2020
Comment from ca.trustpilot.com
Scammers !!!!!
Daniel lance
08 March 2020
Comment from ca.trustpilot.com
This is probably one of the Best sites you can be with, there 24/7 customer support is absolutely fantastic alot of sites should take notice, You can actually have a decent conversation with them, they don't try and brush any issues under the carpet or do there bare minimum to help your because there "busy" they dedicate there service to you, they will actually talk to you in a friendly manner and will actually have a conversation with you, the site is also great they have lots of promotions, all the top games, also for those who need to Verify yourself this site is probably one the most quickest sites to process your identification it's done with in hours (mine was sent and processed in 40 mins and my account was marked verfied) and they don't ask you to send everything in existence either nor additional stuff down the line once your verfied your verfied! all I had to send was a simple birth certificate and proof of address that's it (I explained I don't drive and lost my passport the year before, they didn't send me round the bush they simply stated that a full birth certificate was absolutely fine) also they can electronically verify you so that a plus so any additional identification the require was simple. Betvictor also has the option to stop you reversing withdrawls (you can contact support and they will apply that to your account) which is a great option for those who get tempted to reverse, And now they are bringing In Fast visa payments, some sites already have this basically when you withdraw your winnings it instantly goes into your bank (no pending or anything it's instantly paid into your bank like a instant bank transfer) so no waiitng for your winnings! The names of customer personal been praised I've spoke to all of them and they really are fantastic I need to give a shout out to Alina, she's also another one that's fantastic had amazing Customer support with her a few times and had a right chit chat tonight She's fab! But anyone wanting to try a different site give this one ago it's probably one of the better ones you can be with in all aspects and if you ever need support you can guarantee your getting First class support this site should be more mainstream then some other big sites, because in my 12 years of playing online this one absolutely Crushes all the others and I mean Scalps all the others in everything, Betvictor should be the Blueprint on how you run such a flawless company and they should be so proud of how they have trained there customer support to be! Some sites can take your money all day long and provide such a rubbish service, Not Betvictor these absolutely school every online gambling support site out there and By a massive margin. Look at all the reviews these ain't fake or asked for reviews these are genuine players reviews! You feel you want to sing there praises! Alot of sites Should Take some Serious notes from Betvictor on how you actually provide Customer support! They rather hire the most nicest genuine people or Betvictor won't accept anything than Superb support (I imagine both). There Seriously above everyone one else on the market by a huge huge huge margin! You want all the top games, fantastic promotions, the best customer support You can have! Have a go yourself on here! You will find yourself not wanting to play anywhere else or the need to when Betvictor provide such a flawless experience, seriously Top notch and absolutely not a single fault with them.
Kandasamy
08 March 2020
Comment from ca.trustpilot.com
James
08 March 2020
Comment from ca.trustpilot.com
Spoke to Helen when I couldn't use my free bet... She sorted it in seconds... Amazing customer service
Sean
07 March 2020
Comment from ca.trustpilot.com
Sue very quickly verified my account and provided me with the £5 bonus.
Ferhat Bebek
29 March 2020
Comment from ca.trustpilot.com
By trusting the reviews below, I signed up and tried to have fun. They took 2k deposit in a couple of hours and I had no fun at all. Then they closed my account. I even didn't bet high amounts and wagered liked 2s or 3s. It seems they have a great way to take your money and kick you out. Do not bother.
By trusting the reviews below, I signed up and tried to have fun. They took 2k deposit in a couple of hours and I had no fun at all. Then they closed my account. I even didn't bet high amounts and wagered liked 2s or 3s. It seems they have a great way to take your money and kick you out. Do not bother.