Betvictor PLAYER REVIEWS(2932)
Clayton
01 February 2020
Comment from ca.trustpilot.com
Withdrawals to bank takes 5 working days... but when I deposit it’s instantly taken out of my bank...should be a 24 hour turn around to be honest betvictor. Sort it out
Withdrawals to bank takes 5 working days… but when I deposit it’s instantly taken out of my bank…should be a 24 hour turn around to be honest betvictor. Sort it out
Reply
Justin
01 February 2020
Comment from ca.trustpilot.com
Really helpful great customer service
Really helpful great customer service
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Chris
31 January 2020
Comment from ca.trustpilot.com
Needed help reopening my account . Megan helped me achieve that very quickly and efficiently Thanks
Needed help reopening my account .
Megan helped me achieve that very quickly and efficiently
Thanks
Reply
Louise Parker
31 January 2020
Comment from ca.trustpilot.com
I needed help with a missing bonus. Megan handled it very well and her online demeanour was very pleasant and encouraging. She also solved the problem! Thank you.
I needed help with a missing bonus. Megan handled it very well and her online demeanour was very pleasant and encouraging. She also solved the problem! Thank you.
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Dean
28 January 2020
Comment from ca.trustpilot.com
Needed a hand reopening my account after inactivity for so long, had no utility bill letters on hand nor government issued letters so I was in a pickle! A lovely lady called Nikki was able to help my account get fully verified in no less than 5 minutes!! Oh and popped a free £5 sports bonus bet on for me to enjoy! I’ve missed using BV and this is why! Brill customer service
Needed a hand reopening my account after inactivity for so long, had no utility bill letters on hand nor government issued letters so I was in a pickle! A lovely lady called Nikki was able to help my account get fully verified in no less than 5 minutes!! Oh and popped a free £5 sports bonus bet on for me to enjoy! I’ve missed using BV and this is why! Brill customer service
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Mr scales
27 January 2020
Comment from ca.trustpilot.com
Very pleased with the help given.
Very pleased with the help given.
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Michaela
27 January 2020
Comment from ca.trustpilot.com
Excellent customer service from Harriet thanks!
Excellent customer service from Harriet thanks!
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David
25 January 2020
Comment from ca.trustpilot.com
I found the welcome bonus good as it encourages play on different platforms other than the usual bingo & slots however, although this bonus is good, I did find the slots very poor in general play & bonus payouts with over £30 in cash & £10 bonus funds lost very quickly.
I found the welcome bonus good as it encourages play on different platforms other than the usual bingo & slots however, although this bonus is good, I did find the slots very poor in general play & bonus payouts with over £30 in cash & £10 bonus funds lost very quickly.
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Simon R
24 January 2020
Comment from ca.trustpilot.com
Fantastic Service from Tina 10/10
Fantastic Service from Tina 10/10
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Steve
24 January 2020
Comment from ca.trustpilot.com
Excellent website / company.
Excellent website / company.
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steve uk
24 January 2020
Comment from ca.trustpilot.com
Fantastic great customer service
Fantastic great customer service
Reply
Bottrill
24 January 2020
Comment from ca.trustpilot.com
Very polite and helpful. Sorted my problem quickly. Thank you.
Very polite and helpful. Sorted my problem quickly. Thank you.
Reply
si
24 January 2020
Comment from ca.trustpilot.com
lost my account details Laxmi was a star really hepled me out, much appreciated thank you
lost my account details Laxmi was a star really hepled me out, much appreciated thank you
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Mr Laurentiu Rusoaia
24 January 2020
Comment from ca.trustpilot.com
Great experience with customer service
Great experience with customer service
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Leonie
23 January 2020
Comment from ca.trustpilot.com
Great service from Kayleigh on live chat. Missing sign up bonus was resolved in no time.
Great service from Kayleigh on live chat. Missing sign up bonus was resolved in no time.
Reply
Clive Holt
22 January 2020
Comment from ca.trustpilot.com
voice chat with Damian as I had logging on problems and he sorted it within 3 mins. Good service
voice chat with Damian as I had logging on problems and he sorted it within 3 mins. Good service
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Roy Trueman
22 January 2020
Comment from ca.trustpilot.com
Helen was very professional and helpful and resolved my issue swiftly with no problem at all.
Helen was very professional and helpful and resolved my issue swiftly with no problem at all.
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Jack
21 January 2020
Comment from ca.trustpilot.com
Best site so far
Best site so far
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Paul
21 January 2020
Comment from ca.trustpilot.com
Managed to place an incorrect bet before having enough coffee! the lovely and sympathetic Tina on Live chat cancelled the bet for me, so I could place the correct one. Thanks Tina!
Managed to place an incorrect bet before having enough coffee! the lovely and sympathetic Tina on Live chat cancelled the bet for me, so I could place the correct one. Thanks Tina!
Reply
Thomas
21 January 2020
Comment from ca.trustpilot.com
Always on hand to help
Always on hand to help
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Chris
20 January 2020
Comment from ca.trustpilot.com
Excellent customer service
Excellent customer service
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paw
20 January 2020
Comment from ca.trustpilot.com
i spoke to betvictor a second time. lady called Catherine. again very kind and helpful . i will definitely use them again. very very helpful. paw
i spoke to betvictor a second time. lady called Catherine. again very kind and helpful . i will definitely use them again. very very helpful. paw
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Charles
20 January 2020
Comment from ca.trustpilot.com
Great app for betting. Customer service is very good. Unfortunately I rarely win but that’s my own bad luck. I like the in-game betting sometimes and the cash out option is an excellent feature. Also the free bonus bets are generous
Great app for betting. Customer service is very good.
Unfortunately
I rarely win but that’s my own bad luck.
I like the in-game betting sometimes and the cash out option is an excellent feature.
Also the free bonus bets are generous
Reply
Jhap1
20 January 2020
Comment from ca.trustpilot.com
Emma was very helpful. Dealt with my query very quickly and fully resolved
Emma was very helpful. Dealt with my query very quickly and fully resolved
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Nicholas
20 January 2020
Comment from ca.trustpilot.com
Amazing service and great odds. Thank you guys.
Amazing service and great odds. Thank you guys.
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Ian
19 January 2020
Comment from ca.trustpilot.com
So far, easy site to use, clear navigation.
So far, easy site to use, clear navigation.
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Gareth Lloyd
19 January 2020
Comment from ca.trustpilot.com
Great assistance on chat.
Great assistance on chat.
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Adrian
19 January 2020
Comment from ca.trustpilot.com
Was trying to reopen my account after a period of inactivity and was asked to verify again. When the process failed to complete I contacted live chat and they sorted the problem in a few minutes. Very helpful.
Was trying to reopen my account after a period of inactivity and was asked to verify again.
When the process failed to complete I contacted live chat and they sorted the problem in a few minutes.
Very helpful.
Reply
Marlon
19 January 2020
Comment from ca.trustpilot.com
Best gamerling website
Best gamerling website
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Denise
19 January 2020
Comment from ca.trustpilot.com
Wagering ridiculous... also welcome off was a con.
Wagering ridiculous… also welcome off was a con.
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Stefan R Austin
19 January 2020
Comment from ca.trustpilot.com
they resolved my issue very quickly, the live chat was extremely useful.
they resolved my issue very quickly, the live chat was extremely useful.
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Bob
18 January 2020
Comment from ca.trustpilot.com
I recently signed up with Bet Victor and used their Live Chat for some queries. The Live Chat was a very smooth and easy process, I didn't have to wait too long either. The chat advisor very helpful and answered my queries.
I recently signed up with Bet Victor and used their Live Chat for some queries. The Live Chat was a very smooth and easy process, I didn't have to wait too long either. The chat advisor very helpful and answered my queries.
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vemareddy
18 January 2020
Comment from ca.trustpilot.com
had a good chat with helen and they provided bonus even am not at all eligible
had a good chat with helen and they provided bonus even am not at all eligible
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Max
18 January 2020
Comment from ca.trustpilot.com
Had good customer service from Helen regarding a promotion issue. Manage to sort out the issue the next day.
Had good customer service from Helen regarding a promotion issue. Manage to sort out the issue the next day.
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Samantha
18 January 2020
Comment from ca.trustpilot.com
I won £1300 from a £10 deposit. Thank u
I won £1300 from a £10 deposit. Thank u
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Tommy Thornton
18 January 2020
Comment from ca.trustpilot.com
Best app n the help should you need it is fantastic 👍👍
Best app n the help should you need it is fantastic 👍👍
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John Doohan
18 January 2020
Comment from ca.trustpilot.com
So far so good .
So far so good .
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Kenny Bennett
18 January 2020
Comment from ca.trustpilot.com
Used the live chat and spoke to Helen - so helpful with my query and found a speedy resolution. Thank you!!
Used the live chat and spoke to Helen – so helpful with my query and found a speedy resolution. Thank you!!
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John Doohan
17 January 2020
Comment from ca.trustpilot.com
Just joined bet victor did not see that only one person per household can claim £30 BONUS , I joined after and was not allowed bonus but after enquiring they have offered me a bonus ,very helpful conversation with Helen.
Just joined bet victor did not see that only one person per household can claim £30 BONUS , I joined after and was not allowed bonus but after enquiring they have offered me a bonus ,very helpful conversation with Helen.
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Alex
16 January 2020
Comment from ca.trustpilot.com
really good customer service
really good customer service
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peacherine
16 January 2020
Comment from ca.trustpilot.com
Tanya you're the best customer service rep I've ever had the pleasure dealing with. Thanks for all your help!
Tanya you're the best customer service rep I've ever had the pleasure dealing with. Thanks for all your help!
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Elsie
15 January 2020
Comment from ca.trustpilot.com
I asked for help this morning and she was very helpful
I asked for help this morning and she was very helpful
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IAN
15 January 2020
Comment from ca.trustpilot.com
After connecting to an agent took over 10 mins before my question was answered I had to keep typing the agents name to make sure we were still connected.From start to finish the chat session lasted roughly 30 mins (Very Slow) the result of my query’s were dealt with very well.
After connecting to an agent took over 10 mins before my question was answered I had to keep typing the agents name to make sure we were still connected.From start to finish the chat session lasted roughly 30 mins (Very Slow) the result of my query’s were dealt with very well.
Reply
Nika.P
14 January 2020
Comment from ca.trustpilot.com
Great team, great service any bad reviews are simply people from a troubled pathway in life. Have a great 2020
Great team, great service any bad reviews are simply people from a troubled pathway in life. Have a great 2020
Reply
Khan Choudhury
14 January 2020
Comment from ca.trustpilot.com
i have just had my betvictor account closed and my money stolen. i spoke with harriet on chat regarding 4 of my football bets. all but one game on each bet was void as the games got cancelled. i asked for my bets to be cancelled. there was no point in my bets being played out with just one team playing. harriet refused to do this. i said i want a refund. she said you wont be getting any refund. and closed my account. i have now had to get the police involved for theft
i have just had my betvictor account closed and my money stolen. i spoke with harriet on chat regarding 4 of my football bets. all but one game on each bet was void as the games got cancelled. i asked for my bets to be cancelled. there was no point in my bets being played out with just one team playing. harriet refused to do this. i said i want a refund. she said you wont be getting any refund. and closed my account. i have now had to get the police involved for theft
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paw
14 January 2020
Comment from ca.trustpilot.com
spoke to a lady called Tina. very very good. polite. helpful. quick response. could not have been more helpful.
spoke to a lady called Tina. very very good. polite. helpful. quick response. could not have been more helpful.
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Rab Matthews
13 January 2020
Comment from ca.trustpilot.com
Laxmi top help and he or she should be given extra credit as extra credit is due. Such a help. Thank you
Laxmi top help and he or she should be given extra credit as extra credit is due. Such a help. Thank you
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Gary Camplin
13 January 2020
Comment from ca.trustpilot.com
Great customer service by Helen, answered my questions fully
Great customer service by Helen, answered my questions fully
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Bilal Tahir
13 January 2020
Comment from ca.trustpilot.com
excellent customer service
excellent customer service
Reply
ryan dawson
02 February 2020
Comment from ca.trustpilot.com
Great service on live chat was really helpful at solving the issue I had
Great service on live chat was really helpful at solving the issue I had