Betvictor PLAYER REVIEWS(2932)
Laurence J Docherty
20 September 2019
Comment from ca.trustpilot.com
Ordinary site no lotteries
Ordinary site no lotteries
Reply
Josh
19 September 2019
Comment from ca.trustpilot.com
Excellent service with quick responses would highly recommend
Excellent service with quick responses would highly recommend
Reply
Marie
18 September 2019
Comment from ca.trustpilot.com
I spoke to three of your colleagues on live chat this evening regarding the Deposit £10 and play with £70. Unfortunately whilst two people gave half a solution - the answers weren't sufficient to hep me. Hence having to try a third time. Lyndsay was helpful, polite and obviously more knowledgable and was able to provide the answer I needed. Thanks Lyndsay,
I spoke to three of your colleagues on live chat this evening regarding the Deposit £10 and play with £70. Unfortunately whilst two people gave half a solution – the answers weren't sufficient to hep me. Hence having to try a third time. Lyndsay was helpful, polite and obviously more knowledgable and was able to provide the answer I needed. Thanks Lyndsay,
Reply
Matthew Spary
18 September 2019
Comment from ca.trustpilot.com
very helpful live chat.
very helpful live chat.
Reply
Nithiwadee
17 September 2019
Comment from ca.trustpilot.com
Good team live chat
Good team live chat
Reply
Stuart Urquhart
17 September 2019
Comment from ca.trustpilot.com
Hi b. v. Just to say I usually dread these tx chats with organisations but this was so quick @ easy even for someone that's not mobile trained like myself the lady whom I spoke tocalled Helen. She deserves the bookies vertion of a michalin star. Thank you
Hi b. v. Just to say I usually dread these tx chats with organisations but this was so quick @ easy even for someone that's not mobile trained like myself the lady whom I spoke tocalled Helen. She deserves the bookies vertion of a michalin star. Thank you
Reply
Chidiadi Joseph Nwogu
17 September 2019
Comment from ca.trustpilot.com
What a great service! Newly joined BV, got a bonus which i had no idea could expire! logged in to bet and realised it was gone.. I hIt up the chat button on the bottom right hand side corner and there was Sean a life saver!!! i was re-credited and now i will tell all me mates to come join BET VICTOR!! CHEERS
What a great service! Newly joined BV, got a bonus which i had no idea could expire! logged in to bet and realised it was gone.. I hIt up the chat button on the bottom right hand side corner and there was Sean a life saver!!! i was re-credited and now i will tell all me mates to come join BET VICTOR!! CHEERS
Reply
Edwards
17 September 2019
Comment from ca.trustpilot.com
Has to be one of the best online betting sites out there. I use both sports and slots and have never had to complain about problems with the site. Recently won’t a small fortune from them too so I can say that the smaller jackpots definitely pay out!
Has to be one of the best online betting sites out there. I use both sports and slots and have never had to complain about problems with the site. Recently won’t a small fortune from them too so I can say that the smaller jackpots definitely pay out!
Reply
damien
16 September 2019
Comment from ca.trustpilot.com
My rating is actually a zero star . This is the most dishonnest and unfair online casino i ve never had to deal with . I took a promo and qualified for some free spins, i ve claimed these spins as i ve not been credited . I qualified 100% but they refuse to credit them for shaddy reasons and find excuses which had nothing to do with terms and conditions. Then they closed my account as i was not happy , without any reasons. On top of that , i had £10 on my account ( £5 cash and £5 bonus) and they ve stolen my £5 bonus . If you have an account , i advise you to close it now before something like they did to me happens to you . And if you don't have an account , never open an account here . I think it's the worst online casino i ve never experienced. I will update if ever my money is coming back , but for now this is stolen . Stay away from that scam And note that most of the reviews here seems to be fake ! so be careful !
My rating is actually a zero star . This is the most dishonnest and unfair online casino i ve never had to deal with .
I took a promo and qualified for some free spins, i ve claimed these spins as i ve not been credited . I qualified 100% but they refuse to credit them for shaddy reasons and find excuses which had nothing to do with terms and conditions.
Then they closed my account as i was not happy , without any reasons.
On top of that , i had £10 on my account ( £5 cash and £5 bonus) and they ve stolen my £5 bonus .
If you have an account , i advise you to close it now before something like they did to me happens to you . And if you don't have an account , never open an account here . I think it's the worst online casino i ve never experienced. I will update if ever my money is coming back , but for now this is stolen . Stay away from that scam
And note that most of the reviews here seems to be fake ! so be careful !
Reply
Connor Kilcullen
15 September 2019
Comment from ca.trustpilot.com
Luke provided a quick and friendly customer service to resolve the issue
Luke provided a quick and friendly customer service to resolve the issue
Reply
Mark
15 September 2019
Comment from ca.trustpilot.com
I was in contact with Maja on the 24/7 live chat and was dealt with quick and easy. I was looked after and that’s hard to find with some other betting sites that never respond. Will continue to use BetVictor in future.
I was in contact with Maja on the 24/7 live chat and was dealt with quick and easy. I was looked after and that’s hard to find with some other betting sites that never respond. Will continue to use BetVictor in future.
Reply
Christopher
15 September 2019
Comment from ca.trustpilot.com
Really happy with bet Victor very fair and always free bets available
Really happy with bet Victor very fair and always free bets available
Reply
Tonlon33
14 September 2019
Comment from ca.trustpilot.com
Very helpful customer service, and able to action request to my satisfaction. Service in general works as you would expect/want
Very helpful customer service, and able to action request to my satisfaction. Service in general works as you would expect/want
Reply
Angelkiss1
14 September 2019
Comment from ca.trustpilot.com
Online chat adviser Keiron, very helpful and corrected the mistake I'd made. Thank you Keiron for all your help and patience
Online chat adviser Keiron, very helpful and corrected the mistake I'd made. Thank you Keiron for all your help and patience
Reply
Steven Heanue
14 September 2019
Comment from ca.trustpilot.com
The customer service I received was quick, helpful and amazing.. haven’t got a bad word to say. A lot of other services should be taking a note of how it’s done. No nonsense and being passed around to other sections just straight answers. 10/10
The customer service I received was quick, helpful and amazing.. haven’t got a bad word to say. A lot of other services should be taking a note of how it’s done. No nonsense and being passed around to other sections just straight answers. 10/10
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John Luck
14 September 2019
Comment from ca.trustpilot.com
Tried a few casino and reviewed a few. However, customet service and speedy payout brillant. When i won it was credit the next day or 2. Gambling support brillant as they was worried i was spending too much on gambling and gave me a call to check up on me, again responible casino They can lock withdrawals which every casino should do because when i lock i keep a few hundred to mess about and kill time. Easy place to navigate. Betting side is good. Brillant little bonus sometimes. So i will be using this company always. Thanks
Tried a few casino and reviewed a few. However, customet service and speedy payout brillant. When i won it was credit the next day or 2.
Gambling support brillant as they was worried i was spending too much on gambling and gave me a call to check up on me, again responible casino
They can lock withdrawals which every casino should do because when i lock i keep a few hundred to mess about and kill time.
Easy place to navigate. Betting side is good.
Brillant little bonus sometimes. So i will be using this company always. Thanks
Reply
Peppi Agliolo
14 September 2019
Comment from ca.trustpilot.com
very helpful and an easy process even when i messed up.
very helpful and an easy process even when i messed up.
Reply
Andy S
13 September 2019
Comment from ca.trustpilot.com
Never had to use online chat before but Helen from betvictor was extremely professional and dealt with my inquiry with ease.
Never had to use online chat before but Helen from betvictor was extremely professional and dealt with my inquiry with ease.
Reply
Janet Njau
13 September 2019
Comment from ca.trustpilot.com
I received incredible customer service from Meghan. Very quick and easy Already loving BetVictor
I received incredible customer service from Meghan. Very quick and easy
Already loving BetVictor
Reply
Ben
13 September 2019
Comment from ca.trustpilot.com
Great rapid service when account needed validating quickly so I didnt miss getting my bet on from Sean at BV.
Great rapid service when account needed validating quickly so I didnt miss getting my bet on from Sean at BV.
Reply
Mark
12 September 2019
Comment from ca.trustpilot.com
Had to contact customer service twice today,on both occasions had a live chat with Sean who was quick to respond on chat, helped me out with my queries and provided a very efficient service
Had to contact customer service twice today,on both occasions had a live chat with Sean who was quick to respond on chat, helped me out with my queries and provided a very efficient service
Reply
Dessie King
11 September 2019
Comment from ca.trustpilot.com
Good response.
Good response.
Reply
Lauren
11 September 2019
Comment from ca.trustpilot.com
Very easy site, customer services answer any queries really quickly, especially Helen, very nice and useful!
Very easy site, customer services answer any queries really quickly, especially Helen, very nice and useful!
Reply
Polly
10 September 2019
Comment from ca.trustpilot.com
Very quick and efficient service from Kieron, thank you
Very quick and efficient service from Kieron, thank you
Reply
Andy
10 September 2019
Comment from ca.trustpilot.com
Amazing service. Had an erroneous bet due to a selection button appearing in the wrong place; corrected in minutes.
Amazing service. Had an erroneous bet due to a selection button appearing in the wrong place; corrected in minutes.
Reply
Daniel Jones
10 September 2019
Comment from ca.trustpilot.com
Brilliant betting site and brilliant support
Brilliant betting site and brilliant support
Reply
Mr Anthony Brakewell
09 September 2019
Comment from ca.trustpilot.com
Had not bet for a while and account was blocked for being dormant, I talked to Sean on the chat and he could of not been more helpful, It's this sort of customer service which every company should give. Many Thanks to Sean
Had not bet for a while and account was blocked for being dormant, I talked to Sean on the chat and he could of not been more helpful, It's this sort of customer service which every company should give. Many Thanks to Sean
Reply
Greg Adams
19 August 2019
BetVictor is not a bookie that I enjoy to use because the events on the website appear clustered, although the website is easy to use and navigate through. The in-play betting interface is a lot better than the actual betting site, you can easily find events and there is less cluster.
BetVictor is not a bookie that I enjoy to use because the events on the website appear clustered, although the website is easy to use and navigate through. The in-play betting interface is a lot better than the actual betting site, you can easily find events and there is less cluster.
Reply
Jake Harris
01 July 2019
On BetVictor, you can place bets on five sports in their in-play betting which are football, tennis, snooker, basketball and baseball. However, the website is a bit clogged if you ask me, they should really work on that. To make it worse the many markets tend to make things more clogged. They offer good odds. Plus they give a lot of bonus offers - £10 Free bet on any event, £10 Free Bet on in-play only, and more.
On BetVictor, you can place bets on five sports in their in-play betting which are football, tennis, snooker, basketball and baseball. However, the website is a bit clogged if you ask me, they should really work on that. To make it worse the many markets tend to make things more clogged. They offer good odds. Plus they give a lot of bonus offers – £10 Free bet on any event, £10 Free Bet on in-play only, and more.
Reply
Chis Good
27 March 2019
Not an excellent site to be fair... But as for me it is easy to use
Not an excellent site to be fair… But as for me it is easy to use
Reply
Ashley
20 September 2019
Comment from ca.trustpilot.com
Replay good easy to use
Replay good easy to use