Betvictor PLAYER REVIEWS(2932)
Kyle Bickerton
20 June 2024
Comment from ca.trustpilot.com
Had an issue with depositing and was helped by Kamil, was super helpful and easy to confer with. Appreciate the good customer service, thanks again!
Andy Matson
19 June 2024
Comment from ca.trustpilot.com
Jamie was very helpful in taking the time to look into the issue with my account and offered some great advice.
Uzal’s Vlog
19 June 2024
Comment from ca.trustpilot.com
Thank you Adam for your help. I like your customer service.
Carl Behan
18 June 2024
Comment from ca.trustpilot.com
Chris was very good today and recredited spins for me which had expired as i didn’t know. Really appreciated his time and effort
Oliver
18 June 2024
Comment from ca.trustpilot.com
I heard the advert of 100/1 odds for England to win the Euros and thought that was worth signing up to place a bet for. It turns out the maximum bet is £1. Shameful way to try to lure customers in.
Gurpratap Duggal
18 June 2024
Comment from ca.trustpilot.com
Anyi is very good at helping customers with fulfilling costemers request I give he a 10 out of 10
Daniel Cousins
17 June 2024
Comment from ca.trustpilot.com
Bet Victor voided bet. The bet appears to be good but was listed as void, I didn’t understand why. There may be a valid reason but so far my attempts to get a response have been ignored.
Alan Murphy
16 June 2024
Comment from ca.trustpilot.com
So helpful ,,,I will always use bet victor ,Anyi was very ho
Lucy Page
16 June 2024
Comment from ca.trustpilot.com
Anyi was extremely helpful on the live chat
Mysticalchemist James
16 June 2024
Comment from ca.trustpilot.com
Anyi @ parimatch exercised his right to offer a goodwill gesture efficiently and swiftly and immediately helped me out by issuing the welcome offer that i had mistakenly not opted into. Thanks again Anyi, youre a true godsend!
Harry
16 June 2024
Comment from ca.trustpilot.com
I wish I could rate it 0 as they have suspended me for no reason when I did a withdrawal I haven’t even received the funds. And when you try and contact the company they don’t respond do not use……
Luke
15 June 2024
Comment from ca.trustpilot.com
Kaylan went out off his way to help me in a very timely and polite way and he was delighted to honour the welcome offer because I never used the account before. 10/10 customer service. Just in time for the euros , extremely good customer service before I even place a bet. 👍
Ollie
15 June 2024
Comment from ca.trustpilot.com
Pavol - he was the best operator I have dealt with
Mr d
14 June 2024
Comment from ca.trustpilot.com
So I heard the Harry rednapp advert join bet victor for 100/1 for England to win euros I joined tried to get that offer and it wasn't even there it said 10/3 then I joined life chat to see why cudnt get past call number 13 got cut off everytime so my hubby said it was too go to be true.
Chloe Brown
13 June 2024
Comment from ca.trustpilot.com
Adam the customer service agent was so helpful. Does his job well
Andrew Button
13 June 2024
Comment from ca.trustpilot.com
Great help on the live chat from Chris. Sorted my issue quickly. Good friendly encounter. Cheers
Ben
13 June 2024
Comment from ca.trustpilot.com
Just want to give a shoutout to someone from the support team. Chris from Betvictor is great. Really helpful in the live chat and helped me with all my inquiries. Betvictor is in general quite a good bookmaker. Fast payouts and good promotions. The lines aren't the sharpest around for North American sports but they have good prices in many other markets.
Finn
13 June 2024
Comment from ca.trustpilot.com
Chris was very helpful and quick doing so
Jomari Agor
12 June 2024
Comment from ca.trustpilot.com
I’ve always like using BV but since 3/4days ago the withdrawal hasn’t been the same. It was instant withdrawal before then suddenly all these issues are popping up. Hopefully it will go back to normal.Kaylan was the best costumer service representative ive talk to 👍🏻
Mr. M
12 June 2024
Comment from ca.trustpilot.com
Hey, everyone who gambles for real money!Just STOP for good!BetVictor.com set a monthly loss limit of $100 for me, and I still had $5.06 left to play with, then they suspended my account.Online or offline, these evil, greedy, and garbage operators are there to take your money.Responsible gambling?They don't give a BS about you, they just pretend.Do you know what these suckers do with the player's profits?Be intelligent and stop gambling for life.Only the most stupid people fall into this Satan's trap.I'm shocked to believe that I did since 1992, but no more.Find alternatives to earn money, not lose money.If all governments would ban internet gambling, there wouldn't be any suicides or homicides due to real money gambling.But, of course all governments are just as bad, cheap, degrading, stuck up, etc...Put a bloody end to all forms of gambling, and put these losers out of business.There's other job opportunities they can find, like being a garbage man or garbage woman because that's what they are.
Bob Parkhurst
12 June 2024
Comment from ca.trustpilot.com
Very helpful live chat with Chris, but very annoying that a simple winning bet can be settled incorrectly.
Nicole Anslow
11 June 2024
Comment from ca.trustpilot.com
I won 3255 My first time depositing I was a bit worried but everything went though perfectly
Mr Stone
11 June 2024
Comment from ca.trustpilot.com
BetVictor…..By far the worst gambling website on the internet. I am not talking of one bad experience, but months and months. I am happy to share my history of play with anyone and you will be shocked. Slots is my only game I play. Unlike many other gambling websites they are not concerned with money being deposited. Please, please steer well clear !!
Darren Regan
09 June 2024
Comment from ca.trustpilot.com
Anyi was very helpful in resolving the issue I had with the free bet offer.
James
09 June 2024
Comment from ca.trustpilot.com
An easy to use website. A very helpful and prompt live chat, spoke with Anyi this morning and they were very helpful and sorted my issue, felt like a valued customer which is rare for gambling websites.
david andrews
09 June 2024
Comment from ca.trustpilot.com
Great service Quick and efficient
Morris
09 June 2024
Comment from ca.trustpilot.com
I contacted the BetVictor customer service via chat and spoke with Kaylan. The service was quick and informative. Kaylan was very helpful and knowledgeable. I was given the information I needed and can now move forward and resolve the issue.This service from Kaylan and BetVictor is a huge improvement on my experience at another bookmaker, BetF…Thank you Kaylan!
Stephen
09 June 2024
Comment from ca.trustpilot.com
Don’t use this site completely unfair pay tbs in use, all you will do is loose your money. Play on Coral or Grosvenor as at least these or honest and you have at least some chance of winning. £360 on £1 spins zero features and last than one decent win around £45 cheats again do not use them loads better sites that play somewhat fair with you.
Novem
09 June 2024
Comment from ca.trustpilot.com
Chris was excellent in helping me change my signup offers.
Jake Carl
08 June 2024
Comment from ca.trustpilot.com
Adam was a great help to me. Appreciate his work here.
JerryLD
08 June 2024
Comment from ca.trustpilot.com
Just heard the ad on Radio for England to Bring it home at 100/1 'Head on over to Bet Victor' said Harry, So I did, signed up and deposited.No such offer exists, started Chatting with a bot that was useless, finally got a human. She said, the offer is no longer available as the games started last night (7th June).....but the ad was JUST on the radio (Classic FM @ 15:55 8//6/24)I complained, so they closed my account instantly. Now I cant login to withdraw the money I deposited.What a Sham!!
Pp
08 June 2024
Comment from ca.trustpilot.com
Kalyan the agent who dealt with my problem was fantastic. Very fast service. Brilliant
Ginette Attwood
08 June 2024
Comment from ca.trustpilot.com
Had a great win here last year sadly they've had every penny back and then some, wish I'd have just walked away..upsetting you can deposit that much money in a couple of months with no wins..no scatters, no bonuses, just sad.
Paul Thomas
07 June 2024
Comment from ca.trustpilot.com
Absolute scam. Did £100 worth of 50p spins and did not win absolutely anything! 95% rtp I doubt it! Should be illegal to rob customers like that!
Nathan Scott
06 June 2024
Comment from ca.trustpilot.com
Customer service was much better than other bookies.
RB
05 June 2024
Comment from ca.trustpilot.com
Spoke with Adam on the live chat as was having issues on the app. He helped me through it and promised me the promo offer through the website instead
Lee Ludlow
05 June 2024
Comment from ca.trustpilot.com
I wouldn’t even give it a star absolute joke of a site. I don’t want anyone else lose money like I have. Not won anything in a while 2000 down in a week please if I can stop just one person gambling on this site it’s better than nothing. Please avoid and don’t bother to reply to me telling me it’s to do with luck your the only site I cannot win on.
Consumer
04 June 2024
Comment from ca.trustpilot.com
If you’re in profit they close your account and ban you from promotions and claim it’s a business decision.In response - I did contact live chat for a reason and was told they cannot tell me specifics and there was nothing that can be done
al
04 June 2024
Comment from ca.trustpilot.com
WAS GIVEN A BONUS WHICH I PLACED AS A LUCKY 15, ONLY 1 WINNER . I THOUGHT I WOULD GET A SINGLE BUT AS THE AMOUNT DIDNT COVER ORIGINAL BONUS I LOST . HOWEVER THE AGENT CHRIS WAS GREAT , EXPLAINED WHY AND STILL GAVE ME FULL BONUS BACK AS GESTURE OF GOODWILL
David Holbrook
04 June 2024
Comment from ca.trustpilot.com
Had a problem with these cowboys under another name Pari match, still the same company though, I joined from a link they sent to my email which included free spins when you deposited £10, so i deposited but they did not give me the free spins, so I asked why and they said I had not clicked on the correct link.!! they only sent me one link so I must have clicked the correct one!, anyway they refused to honor the offer so I wrote an unfavorable review, then today they send me an email saying I am banned from all future promotions across all their sites "Casino and Sports promotions and all brands operated by BV Gaming, including BetVictor, Heart Bingo, talkSPORT BET and Betano.Its a complete joke they were the ones not honoring their offers, I am so glad they spelt out all their brands so I know who they are because I would not want to use any of these services in the future.Watch out for these people they will rip you off
Brad Moss
04 June 2024
Comment from ca.trustpilot.com
There rng is still basically zero same rubbish happens on ever game, there rng is set to about £600 to get a bonus for about 50-80 quid wouldn’t recommend there casino side of things
Dennis Sevilla
03 June 2024
Comment from ca.trustpilot.com
I really do hope a representative of betvictor sees this and replies on time.My account have been closed for no reason at all. After playing for a couple of hours I have managed to win $1000 on my account. Right after I clicked on withdraw, they have started to ask me a bunch of verification which I thought was already done as it says "account is fully verfied". They have asked me to take a photo of myself holding my license etc, sending proof of addresses and my work pay slip. Which I have successfully uploaded so. Unfortunately betvictor have still chosen to "CLOSE MY ACCOUNT" after successfully withdrawing my winnings. And ever since I have been trying to get in touch with the accounts team and all they tell me is "Your account have been closed as a business decision" How convenient is that? But if I loose you just take my money, but when I win, you decide to close my account?
edward sim
03 June 2024
Comment from ca.trustpilot.com
9 days and still nothing back from the super victor team.They told me to contact the help desk so I did email them.They gave me the same reply as live chat gave me saying my account was under review.Don't worry they said.I am notcworriedMy account has been closed for 4 months.I just want whatever I have in my account paid in to my bank.Avoid this betting firm like you would a plagueAnswer to your reply.I have emailed you about 20 times and it's the same answerYou lot are the dumbest lot I have ever come acroosWhy do you keep answering on the review page but don't do nothing about the dmails
Maximus_Gladiator
02 June 2024
Comment from ca.trustpilot.com
BetVictor! You keep asking for more information and trying to delete my comment! What more information do you need? You are the worst in history! There can't be such an RTP rate! You say it's random, so come on, share the reports, share your contracts with the companies, I say, but all you do is delete my comments! I've never seen anything like you! The worst deals of all the games you can think of, including Games Global and Red Tiger, are here! Is it possible not to reach a balance of 1000+ even once in 2-3 years? Have you sworn not to let us win?Starting this week, I will be sharing the reports I have officially received here that I have made so far! Just see how terrible the RTP rates are!
Erin Braggins
01 June 2024
Comment from ca.trustpilot.com
They have great games and they payout instantly when you do a withdrawal. I loved the fact that they ask you to verify your account as soon as you sign up.
Chalky McCool
31 May 2024
Comment from ca.trustpilot.com
I had fun with your greyhound offer today. its something i've never done before. apart from the miss hap with the £5 bonus a good time was had.Thank you
edward sim
31 May 2024
Comment from ca.trustpilot.com
6 days and counting and still no reply or nothing done by super Victor's team.I have emailed the help desk numerous times and the diligence team numerous times also.I go on live chat it's your account us under review and have a nice day..Absolute joke shopAnd this is the replies that you get but they never do get back to you and I don't know the account number because my account was closed by you.Not so quick to pay the money back
Maximus_Gladiator
30 May 2024
Comment from ca.trustpilot.com
Stay away from this company! I'm very serious, every single spin we make is rigged! They say it's random, but there's no such thing as random! Can a gaming company really make you lose consistently for three months? They are blatantly mocking us! This isn't about luck, it's a system designed to make you lose and see how long you can tolerate it. I've played with the smallest companies you can think of, and I've never seen such a bad loss rate! Look, now they're going to respond saying they are audited, tested, that all games are random, etc. Go ahead and publish your audit reports here, let us all see? In 100 spins, 90 spins are losses! There's no winning outside of Scatter or Free Spins! The intervals for Scatter and Free Spins are very, very long! Even if they do come, you never win back as much as you lost! Almost all the games face freezing issues. Just watch how they will defend this comment! All they know is how to defend themselves!
Caimarni K
30 May 2024
Comment from ca.trustpilot.com
Anyi demonstrated exceptional understanding and credibility, which restored my faith in the company. He successfully turned around my experience and retained me as a satisfied customer."
Jason Roscoe
20 June 2024
Comment from ca.trustpilot.com
Kamil was very helpful in solving my issue
Kamil was very helpful in solving my issue