Betvictor Review

Very happy with agent’s who delt with me everything was perfect thanks bv

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dead slots all the time no play for the money you deposit maybe i should make a fake comment about customer service and something might happen like everyone else lol

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Live Chat advisor Kaylan sorted an issue I had with a withdrawal very promptly and efficiently.

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Pretty average site, with low bonus prizes. £17 win off 10 free spins isn’t particularly exciting. There are much better alternatives

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Anyi was the best service I’ve ever received from any bookmaker’s

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Payments back into my account are so slow. Unlike other betting companies which are almost instantly..

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Ethan, the live chat assistant was very helpful and courteous. I appreciate his help very much.

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Absolutely shocking I withdrew £150 got it no bother I win 4k withdraw it and now they restrict my account and close it providing documentation takes ages so I may as well say good bye to that I’ll 100% edit this review if I receive my money

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the night before was a nightmare but Francesco was amazing and sorted everything so quickly to the point I was surprised thank you so much for your help!

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Contacted customer service chat and was connected with Chris who was already checking my offers which I had an issue with. He sorted it out immediately and reported back that my account was credited. Extremely helpful and efficient, sorted in minutes! Thanks so much.

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Vicki was very helpful and solved my problem quickly

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contacted CS due to an error on placing a bet. i was assisting an elderly person and they pressed the button. thankfully Chris reversed it.

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Antony was tremendously helpful ! Was a pleasure talking to him and he solved my issue within minutes. Antony was great with us response time and felt like he really engaged with my issue !

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I told before all 5 stars fake. nobody real or verified accounts here.l am thinking trustpilot also taking money from them and helping them to scammed gamers. They have paid trust pilot to deleted my reviews and they did. Nothing returning don’t waste your time when you started win the games vibrating or freezing.

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Can’t fault Antony’s help on getting my free bet bonus sorted

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Mar, was absolutely fantastic and was able to correct my problem without any fuss – thank you Mar!

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Great customer service on the real live chat – very quick and efficient

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Orsi was brilliant!!My sign up offer wasn’t associated to my account, Orsi could see that I qualified for my freebets and put them on straight away, top customer service. A*Thanks

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Absolutely disgusted with this company My daughter is very very poorly has a serious mental health condition And was excluded from this company by us in 2020 for 5 years she also is on GamStop My daughter managed to use her own details and her own card to deposit on this site which they accepted she manage to deposit £200 until we noticed and asked them what they were doing taking her money when she is excluded and on gamstop They said it’s her own fault!!!When I spoke to Sian she told me that as soon as my daughter used her card it would of flagged up and not been accepted This didn’t happen My vunerable daughter who isn’t in the right state of mind and very poorly did not understand what she was doing in the midst of an episode. They are now ignoring me and refusing to refund her money They should never have allowed it to happen in the first place.I’ve sent over 10 emails and I’m being ignored My daughter has since attempted suicide. I didn’t want it to come to this but someone had better contact me ASAPEDIT : this below bet victor reply is not real I’ve messaged live chat and sent loads of emails I’m just being ignored now as they will not accept their fault or refund my daughter avoid at all costs I’ve contacted gambling commission and I have messaged complaints and escalated this!

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Stevie was very helpful and got me sorted quick

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Had a slight issue with my sign up free games bonus, within minutes Antony helped. Couldn’t ask anymore, Perfect outcome

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Agent quickly understood my enquiry & gave an understandable & detailed response to my question.Although I didn’t necessarily agree with the outcome everything was clearly & properly communicated to me. Thank you

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Kamil was fantastic so helpful! 10/10 service!

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Oh dear just joined tryed fishing frenzy at 50p a spin get 3 scatter symbols for bonus game well that £100 its took still refused to bring bonus game in if thats not daylight robbery i dont know what is total farce

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Signed up but accidentally selected the wrong opt in offer. Went on to live chat and didn’t have to wait long to talk to a human. Anyi, was very helpful and quick. Anyi told me to place a bet according to the rules of the opt in offer I actually wanted then credited my account with the bonus menu straight away. Great service.

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Great Help from Antony on chat service got everything I needed sorted and more 🙂

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Just talked to Anyi. We have a lovely conversation and and my problem was resolved within a short time. Thank you.

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Very poor slots dont pay out having just joined tryed fishing frenzy game at 50p a spin aim of game get 3 scatter symbols for bonus lol its now took £50 and still nothing looks like i have £30 free bonus aswell which i dint know hiw to use i give up

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Had a slight issue being credited with free bets once I’d joined but Anyi helped resolve my issue quickly and politely.

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I got help from ethan on live chat he did an amazing job as for gaming i had been doing ok but yesterday i found that each time you deposit money they raise the lowest amount for quick depost i ended depositing £40 instead of £20 i lost £100+ in less than 30 minutes

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Garbage this site just takes like I said in the last one. I’ve deposited 3 times and haven’t had a bonus or a win over a few pounds. You can tell something is off. OK great the customer service people are wonderful. That’s nice to have but a little fairway would be better. They keep taking about rtp or whatever we’ll mine is like 6 percent. There is no win a little lose a little. Its just money going away in 2 minutes with no chance of winning. Go to Ladbroke or party casino. Or any other site where you at leat have a chance of winning. Thanks bet victor for being the tightest casino in the UK. I won 2 pence on 20 spins they gave and won a spin on the thing where you can win free spins. I’m not even going to try to spin with that. That’s a joke.

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Having contacted agent I was initially cut off. New agent Mackie picked up my request for support, gave sound advice & actually quickly resolved my enquiry by crediting free bets to my newly opened account. Very impressed, thank you

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I literally confused the poor bloke cos hed never seen the issue i had ( technical website issue relating to prediction game ). Not only did he fix it – he then, got me the free bet i was unable to use & was out of date ( i didnt know ) & placed a bet for me as the system could not ,how cool is that !? never had help like that its normally copied & pasted from a script . This guy was for real . Well done

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i have to say i’m a new customer and ill be honest most sites ive been on for months have not compared to this site already, you guys are great! a big shoutout to Max who helped me with my problems, a promotion is needed for him 🙂

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Complete farse of a company steer clear. Account closed for no reason at all after depositing money. They just said it was a business decision.and was about to win a bet and they closed the account. Highly advise to stay away from BetVictor and go to other sites paddypower skybet etc as I never had a issue with them

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One of the best online casino experiences I’ve had in Ontario. Good odds and pleasant app. No trouble depositing or withdrawing or setting limits. I do wish they had better bonuses and promotions, but that is just me wishing!I haven’t played on BV for a month or so since I’m trying to get off online gambling but I will always have a fond memory.

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Good so far been looking for another app as good as sky bet this is the only other decent one I could find,don’t restrict how you use your rewards and have better odds for accumulators

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Opened a new account deposited some money and won £1300 which I immediately withdrew. The withdrawal was cancelled shortly after and I was asked to send in verification documents it has been 5 days and my documents are still pending verification. Worst experience with a gambling site, I won’t be using them again Edit- I have now been told it will take 6 days to verify documents!!

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Contacted Anyi at customer support. Solved my issue in less than 2 minutes. Thanks 🙂

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Funny how these horrible scumbags get all the negative reviews removed by trust pilot so their left with the good 1s. The place is awful the slots are rigged beyond belief. The only thing you do on this site is lose lose lose. Stick to good sites like virgin games you’ll never win with these gready parasites

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ONCE AGAIN I have not been awarded my friend referral bonus…Very disappointed with the services i have received, unprofessional & incompetent chat agents, a system that does not honor friend referral bonus’ & inconsistent information given by customer service agents…i would definitely stay away & avoid the headaches, also would not refer any friends or ANYONE period. Stay away.Completely useless agents & services…not a real sportsbook & not worth any of your money

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Anyi was great in helping me with my account query

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its an alright betting site, though their bet builders can be glitchy sometimes, it an overall good experience. i had a problem once and anyi helped me solve it immediately thanks to anyi i was satisfied, chris is a clueless customer rep who doesn’t know anything and left me frustrated

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Was told I would have my wothdrawel processed within 24 hours. It says processed. No money. So I get in touch to be told. It hasn’t been done automatically. And it’s not processed yet. Absolute joke

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Great service from Max, he helped me a lot with my doubts and solved my problem

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Anyi was very helpful at solving my issues

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What f u c k i trying got money for this sh it casinos no chance jan £1000 I lost and Feb i lost £1200 and Mar i lost over £200 so far i play this s h i t casinos i lost over £12800 i don’t know how to get back and i don’t know what happened no cash out at all f u c k scams don’t play this casinos he’s scams

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another visit to this rubbish site that leaves you feeling it is unfair. won 20 free spins on a free wheel and won 2p then i deposit and it just feels stacked agaisnt you maybe it will be the last time they take my money.

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Impressive casino very good for the games indeed always good fun for the slots and for always replying to customers reliable and fast and always a pleasure to be here 5 star review

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Great customer service, problem solved very quickly!

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