Betway Review

Worst betting site ever , if you have an issue there chat link doesn’t work. If you send an email you get no response , never received the sign on rewards either . These are just a few of numerous issues. One that is most annoying is that most sites when you withdraw the funds are in your account within minutes these days- this site is in the dark ages and they take days to pay your money to your account . If you had any thoughts about joining this site – please don’t – it will cause you nothing but stress . Tbh it really is a shambles and the worst out there – look elsewhere.

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Still no withdrawls made possible? Live chat is absolute shite cant do anything about the withdrawals where the other sites took a few mins.@ba50665

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No support or feedback! Tried online live chat and emails no luck to withdraw my money. Even tried deposit money in again using same card details! Please help with my withdraw

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Site In general the same as all of them.Rigged games scamming players overall not worth to try.Be careful whenever decide to join as they even scam you on the welcome offers, Apparently you can deposit toothed dthe site with Revolut but you not eligible to claim welcome bonus if u deposit with this payment.Scam nothing more to add.Highly recommend to avoid those thieves

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So again i cant place a bet with you because your banking system is dog crap saying ive reached my daily limit even though i havent YOU ARE A JOKE

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BETWAY BETWAY BETWAY BETWAY PLS PLS PLS I CANT WAIT NO MORE I NEED MY WITHDRAWAL , LIKE WHY AMI GOING THROUGH THIS PROBLEM PLS CAN I GET MY 25,475 THAT I HAVE WIN USER NAME FROSST905ANDRE BETTON ITS BEEN OVER A WEEK NOW I CANT GET PAID I DID NOTHING WRONG WHEN I LOSE YOU TAKE WATS YOURS AND I HAVE NO PROBLEM WITH YOU DOING THAT BUT FAIR IS FAIR NOW I WIN PLS PAY ME MY MONEY AS A CANADIAN CITIZEN I NEED WATS BEEN OWED TO ME PLS I BEEM WAITNG OVER A WEEK PLS CAN I GET MY MONEY IM SO DEPRESSED I CANT SLEEP I CANT EAT ALL I THINK ABOUT IS MY MONEY PLS CAN I GET PAID PLS. BETWAY BETWAY STOP DOING THESE THINGS TO YOUR CUSTOMERS I JUST NEED TO GET MY MONEY I HAVE LOST OVER 15,000 NO ONE HAD A PROBLEM UNTIL NOW THAT IM WINNNING THEY BLACKLIST MY ACCOUNT AND ALL OF A SUDDEN IM DOING SOMETHING WRONG AND NEEDED TO BE INVESTIGATED FOR NO SOLID REASON AND WHEN I WAS LOSINE IT WAS OK ….AND NO ONE HAVENT CALL OR CONTACTED ME ABOUT MY WINNINGS SEEMS LIKE THIS IS JUST A REGULAR THING FOR BETWAY TO DO , TRYING REACH OUT TO THE GAMING COMISSION OF CANADA BETWAY IT UNFAIRLY HOW YOU OPERATE 👎🏽

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I’ve received issues logging in countless times despite multiple password resets. Withdrawal for E-transfers take five days, something that’s supposed to take two minutes. Terrible UI. Terrible customer support system. Steaming pile of garbage

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I don’t know why the negative comments I just won good amount of money and I do withdraw and I’m waiting.i will update when I will receive it ::::update I received my money in less than 24 h thank u

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Worst site out there was self excluded for 5 years got my account reopened after the exclusion ended won £480 then account was locked sent id etc then was sent email saying were confiscating your withdrawal absolutely shocking site AVOID !!!

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Horrendous I won money Saturday , first I couldn’t withdraw to my card that I deposited with have to withdraw by transfer. I got told they don’t do withdrawals on weekends so will take a bit longer , it’s now Tuesday and my withdrawal it’s still only at the 2nd stage saying it’s not even been accepted yet ! Trying to get on live chat today and it’s impossible. So I have no idea what’s going on with my money .

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Every time I try to access the customer service section, the login panel pops up, asking me to log into my account. Even when I enter the correct credentials, it keeps redirecting me back to the login page.Similarly, on Betway’s main page, when I try to view my transaction history, I encounter a similar issue. A message appears saying that my session has expired, and even after entering the correct details, the message reappears.I just want to know the status of my withdrawal because I’ve read on Trustpilot about cases where people haven’t received their funds even after 7 or 30 days.-EDITIt’s currently working both customer and transaction history

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Scam can’t win with this lot tried different times different stake worse of them ,withdraw takes ages stay away your just can’t win thousands of pounds not even a bonus

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I cant acess to my withdraw it say session expired everytime, always probleme with this company seem like they tried to scam much people

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Half of their games will never hit anything. Some of them let you win a little bit but will take it all back if you keep playing. I have deposited and lost $350 at this point and feel like winning anything more than what you deposited is absolutely impossible. Today alone I deposited $150 and played for almost 8 hours and I never had my balance above what I deposited. They ripped me off on a bunch of promotions and never gave me anything after opting in. The daily wheel only gives 2 free spins that win nothing and the big wheel that you have to bet to qualify for never actually works. It tells me I qualify and then I go to check and it tells me to deposit $20 and wager to qualify. This whole site is full of bugs and customer support does not care. Don’t waste your money, go to a different site or go to a real casino. The most you can hope to win from this site is 30x your bet if you are extremely lucky. I have played on sites that I won over 700x on and it makes this site seem like a joke and a scam.

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First off- my friends experience. They e transfered $1000 it never went through to their account so they requested a refund and they finally got one. They sent the money back without a password to claim it will NOT respond they say they can’t find the email or refund in their system. So there is literally $1000 stuck? Can’t be claimed? Now my issues. This has happened twice now- I’ve made a bet which won . Then I get logged out and kicked off the website and given an error code on all browsers on my phone. So I need to go on my laptop to access my account and when I do. The bet is gone. Like it never happened. My account balance is back to original amount and no win! This website is an absolute scam!!! Stay away!!!!!

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Did not let me verify my account the day after creating it and took my money in that account.

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So they don’t tell you that you have to be in Ontario to actually PLACE the bets, they verify your location 6 times, TAKE your money and then tell you that you can’t do sh*t with it. This app is a joke, save your time. I wanted to place a bet for the Jake Paul and Mike Tyson fight but nah that couldn’t happen because this app just wasted 2 hours of my time and 70 of my dollars. DO NOT DOWNLOAD THIS APP

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PLEASE READ THIS.Earlier this year I had a nice win on a free game on Betway.I have the feeling it was a mistake by Betway, as almost 6 months later I am still waiting for the winning to appear in any of my accounts.Are they bothered? NOIf you are thinking of joining Betway, take a second to think again. Then go somewhere else.

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Still not heard what’s happening about my chat few days ago I was told within 48 hours.

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They never gave me my welcome bonus even though I opted in and deposited $40. I did have it up to $225 but then all the games turned cold and I didn’t get a single bonus and lost the entire $225 on $1 bets. Definitely seems more rigged than other casinos I have played at but also not the worst because I actually won something even if I lost it all after. Some sites don’t even let you win a single cent. Gave it a chance like I have with many other casinos and now I will never send them another cent.

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So for the last 3 weeks that i have played the prize wheel i have been getting 1 free spine everytime then when i have deposited and played £10 and gone onto the super wheel all i have got on that 1 is 5 free spins which is also the lowest prize you can get its a JOKE and a fix there is no way i can keep getting the lowest prize everytime and please do not say its random

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I waiting 5 days for my withdrawal but still not received with account verification not received the money that’s big scam…

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After joining Betway on the 14/11/24 with my first few bets I managed to have a nice few wins placed my first withdrawal for £255 then another for nearly 4k.Both where still pending in the morning after contacting there customer service through twitter they have blocked my account and is with there operations team.After speaking with a friend he said he has had no problems with Betway but after reading they many bad reviews I feel I have to write this.I will update any progress if this is resolved.

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Good Morning, The worst gambling company. They authorize and verify the opening of the account, and then want to steal the money from the players. Betway has authorized the opening of my gambling account, authorized my first cash withdrawal and now closed my account and do not want to pay my £550. I’m ready to take legal action against betway to recover my £500 and more , I will sue betway.STAY AWAY FROM THIS SCAM COMPANY Updated 13.04 14.11.2024 After 48 hours at betway.com closed my account without me being notified , do not want to pay £550 , refuse to provide any information in relation to my account or about my withdrawal . Right now I’ve already started taking the necessary steps to sue betway and be able to recover the 550 pounds. SCAM , STAY AWAY FROM THIS SCAM COMPANY

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big scam i have withdrawn £500 on sunday and they asked for the documents on tuesday i send them everything and i have not received my money yet… Cheaters i will be taking legal actions.. As i see i am not the only one… they refuse to answer my questions

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Awful company holding my withdrawals and wants me to update my card which I have done but cannot get their online chat to resolve problems their end. Use them at your peril😤

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[ENGLISH VERSION BELOW]Pour aider plusieurs joueurs, voici quelques détails à vérifier.Que ce soit avec betway ou toutes autres casinos ou plate-forme monétiser.-Problème de location restreinte. Les systèmes de localisation ne semble pas être au points. Bien souvent les casinos détecte qu’on est en Ontario. en étant à 2h de la frontière au Québec. Déjà que les fournisseurs internet sont basés en Ontario, cela n’aide pas. L’appli betway n’est pas optimisé pour le Canada, ! UTILISEZ VOTRE NAVIGATEUR INTERNET POUR ACCÉDER ET JOUER SUR BETWAY. J’ai quelques soucis avec les fournisseurs BluePrint et Play2Go qui sont bloqués par la localisation.Ceux, qui on de la difficulté avec les documents. Sur tout les site monétiser, il est préférable de les faire approuver avant tout. Cela prend entre 15min et 3 jours dans les pires situations. -Une photo recto verso du permis de conduire et un print screen de facture d’électricité ou de relevé bancaire, fonctionne toujours à 99%. Les Problèmes de retrait, j’ai toujours eu mes retraits en moin de 48h. Je fait des retraits avant minuit. Bien souvent, cela ne prend même pas 12h pour le recevoir, ! Durant les jours ouvrables !-Vérifier que votre e-mail (que betway utilisera pour faire le virement) est lié à votre banque, accéder à la page web de votre compte bancaire et assurez-vous que dans les réglages, vous avez bien lié votre e-mail. J’ai fait l’erreur une fois, j’ai changé de banque, de RBC à BMO. Et je ne recevait plus mes retraits. En faisant cette opération, Votre Banque lie votre ou vos e-mails et reconfigure le système de données Interac à votre compte.-Pour finir, vérifier dans les conditions d’utilisateur, la liste des pays non autorisés pour l’utilisation de Betway. Car la liste aurait été plus courte en inscrivant uniquement les pays autorisés XDTo help several players, here are some details to check.Whether with betway or any other casino or monetization platform.-Restricted rental problem. The localization systems do not seem to be up to par. Casinos often detect that we are in Ontario. by being 2 hours from the border in Quebec. Already the internet providers are based in Ontario, this does not help. The betway app is not optimized for Canada, ! USE YOUR INTERNET BROWSER TO ACCESS AND PLAY ON BETWAY.I have some problems with the BluePrint and Play2Go providers who are blocked by the location.Those who have difficulty with the documents. On all monetization sites, it is preferable to have them approved first. This takes between 15 minutes and 3 days in the worst situations. -A front and back photo of your driver’s license and a print screen of your electricity bill or bank statement, always works 99%.Withdrawal problems, I have always had my withdrawals in less than 48 hours. I make withdrawals before midnight. Often, it doesn’t even take 12 hours to receive it, ! During business days!- Check that your email (that betway will use to make the transfer) is linked to your bank, access the web page of your bank account and make sure that in the settings, you have linked your email.I made the mistake once, I changed banks, from RBC to BMO. And I no longer received my withdrawals. By doing this, Your Bank links your email(s) and reconfigures the Interac data system to your account.- Finally, check in the user conditions, the list of countries not authorized for the use of Betway. Because the list would have been shorter by only including the authorized countries XD

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I sent all the documents they asked for, I did live verification, but they still haven’t sent me a withdrawal. I am waiting 7 days from the last verification and it has been over a month since I made the withdrawal.

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Documents sent in 10 months ago and not a word of communication time for them to closed down, my mp has asked me to collect but every review from this site and hopefully they will be fined millions and shot down you also can never speak to them on chat so about time they were closed bye bye

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Sort your banking system out it is crap 5 times today i have tried to make a deposit and everytime it has declined my payment method get it sorted because you are gradually get the worst site very quickly

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I feel obligated to share my alarming experience with Betway that demonstrates a pattern of deceptive practices and misleading customer service:On November 7th, I made several withdrawals totaling £3,200. What followed has been a masterclass in evasion and contradictory claims:Agent Bongi: “Funds were paid to TrueLayer account”TrueLayer’s Response: “We’re only an API provider, we don’t hold funds”Agent Edison: “Payment status shows paid, allow time to reflect”Reality: No payment received, bank confirms no pending transfersEach support agent tells a different story:- First claimed payment was sent via TrueLayer- Then said it needed 48-72 hours for review- Next claimed it was “already paid”- Now requesting 3 months of statements despite account being newMost concerning is how they demonstrate they CAN process payments when they want to – smaller withdrawals process instantly, and I even received a £1,000 withdrawal the next day without issue. Yet this larger withdrawal remains mysteriously “paid but not received.”I’ve provided bank statements, raised multiple support tickets, and been given nothing but contradictory information and endless “escalations” that lead nowhere. Their support agents contradict each other, make false claims about payments being sent, and seem to be deliberately stalling.I’ve now reported this to the relevant gambling authorities. Their actions suggest a calculated practice of withholding larger withdrawals while processing smaller ones to maintain an appearance of legitimacy.THINK TWICE before using this operator. They’re happy to take deposits but when it comes to larger withdrawals, expect a maze of excuses, false claims, and endless delays.Date of Experience: November 2024Reference Number: 0002446005632I will update if they ever release my funds, but their pattern of behavior suggests otherwise.

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Still waiting for withdrawl – Thanks to Trust Pilot – Betway has reached out and finally contacted me.I thought everything was going good, my Betway account says that my withdrawl has been paid. I excitedly sat waiting for my withdrawl to appear.To no avail, Email today saying they want a photo id and proof of address.Betway send me a withdrawl on October 22, 2024 – They know who I’am and that I’m verified.Just another tactic to Mind #%&^# me and waste more of time.As I said never had a problem with betway till I won a big withdrawl.I hope the companies they sponsor and their CEO – Anthony Werkman know how Betway treats their customers.Day 12 since I had my big win and numerous hours spent trying to collect it.tyger22

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never thought I’d be writing a review like this, but my experience with Betway has completely ruined the enjoyment I once found in betting. It’s now been 12 days since I requested a withdrawal, and despite countless attempts to get an update, I’m still left in the dark. Live chat support repeatedly tells me that my withdrawal is “with the payment team,” but there’s no clear explanation as to why it hasn’t been processed.I’ve already waited over 10 business days and have been met with nothing but delays and vague responses. What’s truly frustrating is that I’ve deposited much more than I’ve withdrawn. I don’t even mind when a bet loses—that’s part of the game. But when a bookmaker like Betway drags its feet on withdrawals and leaves customers hanging, it brings gambling to a whole new, unpleasant level.This situation has drained all the fun and entertainment out of betting for me. At this point, I genuinely feel like I can’t trust bookmakers anymore. It’s deeply disheartening to realize that you can’t rely on platforms like Betway to honor their own withdrawal processes. This experience has left me feeling like these companies are nothing more than crooks trying to make it as difficult as possible to access your own money.I’m seriously considering escalating this to the relevant authorities if my funds aren’t released soon. I would advise anyone considering using Betway to think twice—it’s just not worth the stress.

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Been a loyal customer for a lot of years – Never had an issue until I won a big bet.Bet Way sent me a $2000.00 withdrawl with no issue 2 Weeks ago.I cashed out an even bigger withdrawl recently and now they want me to confirm that I was the one who made the deposit.I have sent bank statements, screen shots and it still not good enough.Its really hard to get in contact with anyone and you have to really sink to their level to get anything done.I finally had a message conversation with someone who is not a decision maker but have once again sent in my deposits.Really tough when no one reply’s to an email and they ghost you.Fingers Crossed that I receive my withdrawl – Its been over a week since I had my Big Win and all the Joy and Glamour has left me.I will keep everyone updated.A simple Face Time or Zoom Call could ave fixed the situation in a minute but many sleepless nights and unreplied emails have incurred.I will keep up the fight and get what’s mine.We play their rules and are not treated with much respect.

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I am writing to express my deep dissatisfaction with the way my recent withdrawal request has been handled. It has been over 10 business days since I initiated the withdrawal, and I have yet to receive my funds. I have made multiple attempts to resolve this issue through your live chat support, where I experienced significant delays—often waiting up to 30 minutes to speak to an agent.Unfortunately, the support I received was far from helpful. On one occasion, when I requested to escalate the matter to a manager, the agent I spoke to made a remark suggesting that my withdrawal could be delayed even further. This response was both unprofessional and distressing.Despite sending several emails to your support and complaints departments, I have received no response or resolution. The lack of communication and transparency has been incredibly frustrating, and I am now considering escalating this matter to the UK Gambling Commission, as I believe this delay is unjustified.I would appreciate an urgent resolution to this issue and a confirmation of when I can expect my withdrawal to be processed. I hope that this matter can be resolved promptly without the need for further escalation- but I’m running out of options.

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This is the second review regarding the same case from the 2nd of November 2024. Betway says they are unable to locate my account.My account is currently blocked but it has 50Euro on its balance but they dont let me withdraw it!!Here you go Betway to locate my account:Username: DavidSeiwald92Skrill payment reference Nr.: 2005_91846809Customer Support Nr: 0002446002218Verification Support Nr: 0002446002226Contact me and make this case finally clear! THANK YOU

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In my opinion, one of the worst betting sites going. They have lost money that I wanted to withdraw and also deposit. So not good, but what did they do to sort the matter? NOTHING.

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They let you deposit money into on a deactivated account no problem. But need to activate your account in order to withdraw your funds. Big scam if u ask me. Than u got no other choice to spend it on the app cause the process is slow & takes forever.

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I feel compelled to share my concerning experience with Betway from the past 48 hours. On November 7th, I made several withdrawals, with some smaller amounts being processed instantly to my Halifax account. However, five withdrawals totaling £3,200 never arrived.The following day (Nov 8th), I won and withdrew £1,000 which processed instantly – proving their system can process payments when they want to. After contacting support:- First agent (Aimee) requested bank statements proving non-receipt- Second agent (Bongi) claimed funds were sent via “Truelayer”- When I contacted Truelayer, they confirmed they’re only an API provider and can’t help- Most concerning: My account was suddenly locked without warning or explanationRed flags:• Selective payment processing (new withdrawals work, old ones “missing”)• Conflicting information from support agents• Sending customers on wild goose chases to third parties• Account lockout immediately after pursuing missing fundsI’ve sent emails (Reference Number:0002446005632), provided requested documentation, and tried everything to resolve this professionally. The sudden account lockout preventing further communication is particularly worrying – so don’t tell me to “contact support” as I literally cannot access my account to do so.I would strongly advise potential customers to be wary. When you’re winning and withdrawing, they may not make it easy to access your funds.Will update this review if/when Betway resolves this issue properly.

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Best site to play on!!!! Very generous winnings at a constant rate…well done Betway 👊🔥

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Unbelievable. I had a bonus in a game with the total winning £221 and never credited in my balance 😳

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If I could post pictures I would but raising this elsewhere as it’s a massive scam. My £200 can’t be withdrawn at the moment due to an apparent issue within the uk. Which won’t let them withdraw to debit, pay pal or Mastercards. However I can withdraw into trustly and swift. I’ve made both and don’t have a clue how to use them. Please please do not use this site. I really don’t understand how they are able to operate

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They stole my 1736£ I withdraw 1736 pound 14 days ago after that they asked verify documents which i send so manay time now today i contact live chat they said they decided to block my id permanently and they are not going to give my money as well what a theft what a scam And where wasn’t any explanation,I didn’t do anything wrong I should’ve check reviews before I opened account with scammer

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After calling out betway here on trustpilot about my account closure and refusal to pay back in August they finally Emailed me to send my Address verification on Oct 21. I submitted the document of my utility bill month to month And ever since, I did not get a feedback. Only for me to be told on livechat today Nov 6 – “The account is to remain closed as per casino management, the 95,00 withdrawal is withheld. The account will remain closed and the withdrawal remains withheld until further notice.” WHY is betway withholding my money till further notice despite providing the new document. Betway is trying to scam me off my money. This is injustice. This is robbery

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I opened account and after so much loss i won then I withdraw and it’s been 14 days still withdraw is pending they asked me same verification documents several time and after I submitted so many time there wasn’t any response and when ever I contact live chat they said account is still under review.this is scam and im not going to give up on this who ever faced same and it’s been 8 weeks they should contact resolver and if they can’t help,you can file a case on ADR

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Been playing betway a few times.Four times now when playing a game an error message appear.when leaving the game most of my money was gone.Agents only said there was a problem with the game.

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Big Scam platform !If you think you can withdraw your money from betway then they got you so bad. There is no way to withdraw your money and customer service keeps telling you will receive it in the next 7 business days , then they will tell you your details are wrong please update them , then it will take another 7 business days and it goes over and over until you give up on that money. Stay away from this big scam platform.

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STILL STILL STILL NOT opened my account since agreeing to and allowing me access to my deposited funds and winnings of £500!!! After several ‘chat’ service colleagues have agreed to reopen my account still closed after a week!! Funny they’ll allow me to open a new account with no deposits and winnings though. SCAM site don’t use. Based in Milan and all over stealing peoples money and not paying out. Bet I get a generic message on here saying we’ll private message you but then you just get signposted to their online chat who are no use at all. Former Police Officer in the UK and I’ll be speaking to the relevant authorities about further action! Wrong on so many fronts. DO NOT USE!!!!!!

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The customer service is terrible and very slow, casino is laggy. After playing for a while on betway rtp seems somewhat reasonable and the offers and rewards are ok. Compared to other casinoes the slot selection is a lot smaller and some of my favorite games are missing. Withdrawals have been fairly easy and takes about 1-3 days. The sportsbook seems allright aswell. Overall i would rate this casino a 2,5-3/5

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Betway you have lost a very loyal customer, I would like my account blocked permanently, I play on a daily imagine loosing since the 13th of October, this is a complete rip off.

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