Betway Review

Biggest scam ever… was down nearly 4000$ put in another 500 on bj ran it up to 4000$. Tried to go up from there to win something for once and then went back down to 14,000$ after looosing probably 30 hands in a row which should be incriminating, not to mention I lost bets due to being disconnected from games. Betway did nothing at all to help me and will not contact me back after closing my account for complaining. I’ve lost this amount within several accounts with betway because I had so many issues with them. It was definitely my fault for continuing to deposit into this app after I’ve even had someone hack into one of the accounts. I was in a game when I got disconnected due to someone else logging in on another device then noticed funds going down. Betway did not even respond to me regarding this other then once when I was able to get through in a live chat and they expected me to go into my LOCKED account to get proof. Is that’s not a scam I don’t know what is.

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They’ve taken 40 pound more from my bank account than the deposits on their site show, therefore effectively stealing 40 pound of my money. I’ve contacted support 40 times, nothing. Provided statements and deposit history to prove the fact they’ve taken this money and still nothing. Absolutely horrific customer service and thieves to boot. AVOID AT ALL COSTS

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I made a withdrawal of 8370 dollars on december 27. It is January 11 and still waiting on withdrawal. I have submitted all verification documents asked for. They needed my bank statement showing name and card number. Unfortunately it is debit card. Debit card bank statement only shows account number and transit number. My bank statement clearly shows transaction to betway on december 27. I have submitted all those necessary documents. Every time i come on chat and same reply its under review. Its been more than two weeks now.Please anyone if could tell me where to compliant about this.Never ever any online gambling site created problem like they have done tome so far

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I played quite late one night and in the morning Betway suspended my account, saying I had been playing more than normal etc. I had only played about 3 times in 3 weeks! They said they needed to speak to me about safer gambling before they would ‘unfreeze’ my account. I have deposit limits already in place and obviously we are all aware of safer gambling so it made no sense. I gave them a time frame to call but they didn’t ring, we arranged a 2nd time frame but when I answered, they put the phone down on me. A 3rd arranged time frame was arranged but instead of ringing me on the Friday, they rang the day before and I was unavailable to take the call. It soon became apparent that they had no intention of speaking to me, they may have had some hidden agenda of closing down a quota of accounts to keep the government happy and I was one of them. I have emailed them at least 6 times and they are all ignored. I haven’t actually done anything wrong but they clearly don’t want me as a customer. I have made an official complaint, but that has been ignored as well.

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Well what can you say about beltway,i think beltway live chat is the worst in HISTORY OF HISTORY cannot be beat at all i have tried 4 times i have started at 32 in line 26 in line and 34 in line and best 47 in line ,lucky i have patience of a saint(i am no saint) quickest time to front of queue was 3 hours 42 minutes and longest wait is a wonderful 7 HOURS 37 MINUTES and as number 1 you get no further to any human…i have to say i think this company is run by 2 gold fish 1 called Marco and other is Linda but being gold fish thy both forget who is who.I wish i never joined BUT ,beltway are the best prices for soccer bets i wish they weren’t if i don’t get games postponed then i never have issue i have to say never a problem on getting my money normally in next day ,but when you have game postponed then that’s when i crawl under covers and scream NOOOOOOO.I know i am in for a wait just to get bets settled it could be 1 day or 7 days.All i ask is BETWAY PLEASE give rubbish prices on soccer bets then i can use other sites and have not work on my PATIENCE……………..ps and if you want to keep chat script you get error message always so you cannot get proof of how long you have waited

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Another poor review for betway. I forgot to check reviews before opening an account and wish I had done so before signing up….DONT GIVE THEM YOUR MONEY…AVOID THEM…I needed to change my card details as I got a new one and the edit button is greyed out so can’t and my withdraw is now pending…tried to email them and ,NO email address and talking to the chat bot is a waste of time as it pretends it doest understand you….very cleaver… there is no way you can speak to this company as they all methods of contact have been disabled… awful

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I’m back again Betway are scammers and avoid by all means to stop betting with them. I have over 2.5 million followers I will be doing a video about Betway. They refuse to pay out £2500 I will upload all the documentation and proof to share with people. Trust me they are just scammers I will be back again with the link to my video this will 100% go viral I will try this company to go down. Steal from people and you don’t pay them their winnings absolutely ridiculous this company is a joke.

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Stay away. Win anything at all and you will not be able to withdraw, they will lock your account and ask you email them verification, when you send your verification documents they will deny they ever received them until forced to by submitting a case to Resolver. Then they will simply ban your account afterwards as they ran out of lies and excuses to prevent your access the funds your legally entitled to. They will state something along the lines of part 7 of the terms and conditions, then when you press them for exact parts on what rule you supposedly violated or for any evidence of wrongdoing they then default to we reserve the right to terminate accounts (as there is no violation at all). They are liars, scammers and conmen. I won £2500 and they refuse to allow me to withdraw it.

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Dear Betway,I made a withdrawal of 502020 Indian rupeesAnd it has been pending with betway. Kindly running away with people’s moneyRequesting help for getting the money back and also compensation for the mental agony and depression caused due to fraudulent activities of Betway.Regards,ChiragUser name : TimujinDate of experience: June 06, 2023

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Played 20p roulette deposited 60 quid bet on 13 to 24 in red section span 30 times nothing total money grabbing avoid this lot complete unfair ..win up and down be OK but that never happened …use bet 365 or bet Vic more fun

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I bet on BJ i had straight side bet and in other seat i had coloured pair in total over £365 win is not reached to my balance and the game is not showing in the history what a scam!!! I had 21 and dealer gets BJ they did not send my side bet winning afterwards. I called them they dont have phone support because of coronavirus omg.. Talking with live chat but not helping at all. Send my money immediately!!What the heck how come they have licence!!

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YET AGAIN A COMPLAINANT ABOUT THE WORSE BETTING SITE IN THE UK…. I withdrew £2000 on 15th December 23 and the funds were eventually processed on the 27/12/23, 22 days later. NOW it’s the 7/1/24 and i still have NOT RECEIVED MY MONEY. They lie about not having my correct details…. so yesterday i paid in £5 and withdrew £5 straight away and it went straight back into my account… THEY ARE THIEVES….. Just don’t want to payout BIG wins….. I am going to take them to court to recover my money and costs…..AVOID THIS COMPANY

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Went to withdraw 300 in mid December and it went to interact on Dec 11th and was canceled somehow on Dec 12th . Not even had time to withdraw . Money is suppose to go back into my account with Betway but it hasn’t . Interact fieznt get back to me and neither does Betway . This site is pretty fishy so I may have to take this to a different level to get my money back

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This company is denying my login, and I’ve been trying for days to get it resolved even thought I don’t believe the information is incorrect. They are doing nothing to fix the issue

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User:13waayy281016(I REPOST POST FROM ANOTHER GUY BECAUSE I FEEL EXACTLY LIKE HIM THEY DO SAMETHING WITH ME , WE NEED TO DO SOMETHING BIG I HAVE MY COUSINS PLAYING FOR WESTHAM I NOW THE RELIED I WILL TELL HIM TO DENONCES THIS COMPAGNY)Back again I’m very disappointed with Betway, the whole company is a scam. I have been chasing my money for over a month nothing is still done about it. Over 20000$ they have requested for my passport, drivers license utility bill and all sort of paperwork. I have provided my documents nothing still done they have been going back and forth with the same email over and over again. At some point they will tell you we received it and come back again saying we don’t receive your documents. This company have to be shut down they are fraud and scammers. How can gambling commission grant this joke of a company a license. I have given them this week if my money isn’t paid in full I will drag them to court, all mental health stress they been causing me will be compensated absolutely jokers.WE NEED TO DO EVERYTHING FOR DESTROYED THIS SCAM COMPAGNY TOGHETER WE CAN!

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Don’t play Betway e-soccer game.They are cheating you.ex1)1st half: 7goals. -> bet Over 9.52nd half: 1goal. Result = lostex2)1st half: 4goals -> bet Over 7.52nd half: 2goalsResult = lostType of fraud in 2nd half- wasting time.- pass to opponent.- not shooting in on-one-on situation.- losing the ball while dribbling needlessly.etc.Same pattern for every game.You could experience lost the game by 1goal for almost 98% of your play e-soccer game.

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I have not been able to add a further note to my first review. However today I received the same Email stating that they are continuing to investigate. This is four weeks plus now to get an actual response re my welcome bonus that was not given to me. It was a welcome bonus – why is it taking over 4 weeks to get an answer ??I am warning any players on this site how long it takes to get any resolution from Betway.Betway have asked for the reference which is reasonable so it is 0004844000032

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Username: Moe71957Back again I’m very disappointed with Betway, the whole company is a scam. I have been chasing my money for over a month nothing is still done about it. Over £2000 they have requested for my passport, drivers license utility bill and all sort of paperwork. I have provided my documents nothing still done they have been going back and forth with the same email over and over again. At some point they will tell you we received it and come back again saying we don’t receive your documents. This company have to be shut down they are fraud and scammers. How can gambling commission grant this joke of a company a license. I have given them this week if my money isn’t paid in full I will drag them to court, all mental health stress they been causing me will be compensated absolutely jokers.

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What is a win boost?Because i placed a bet and 1 team lost so i qualified for money back boost but told me they created R6 🤷‍♀️the betslip thought doesn’t indicate that amount Please explain in simple terms how exactly does it work#Confused #Angry

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5 star service betway saw I had a gambling problem so closed my account and sorted out all money I was owed in a few days Shame more gambling companies are not like them well done betway

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As a fellow punter off many I feel that It’s right to correct an earlier review I did off BETWAY… I stated that betway hadn’t given me my rewards from there casino club and was told the reason was I didn’t make a deposit in time frame that’s why I didn’t get rewards … I objected but my deposit was made on Friday where promotion runs Monday to Thursday.. I apologise for my mistake betway.

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Been waiting for 6 days now to process my winnings. I already sent the documents needed for veification but after that still didn’t hear anything from them. I am expecting this money as this could help us a lot in our finances and yet looks like they are just playing us. Want us to beg for this money. We are hoping that this site could help us get our money.

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Will not pay me my winnings. I requested a withdrawal over a month ago, they asked for documents to verify my account, which I have sent several times. They have still not paid me.

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I made a withdrawl for 8300 dollars . The excuse they made for not processing my withdrawl is that card i made deposit from me is not mine. I have send them all proof showing debit card belongs to me. No other online site has never ever cheated. This is fraud. Please people playing here beware. Can anyone tell me where to complaint about them. I have all proofs with me for card that i made deposit from is mine.

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So I opened an account bet $50 and lost and the welcome bonus said I’ll get $50 in bet credits if your first bet loses. Waited and waited for the credit to appear but it never did. Spoke to “customer service” and they said my bonus had expired..I told them but it should have been an automatic credit. They agreed but still refused to credit me my bonus. Blamed me for letting it expire even though it should have been automatic. Will close the account and bet elsewhere.

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I have previously left a review on Trustpilot as this is the only way you can get in contact with Betway. They replied with an email asking for a bank statement, which I sent them and they never replied again despite about 10 chaser emails. Their live chat disconnects you after waiting hours to speak to somebody.

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Hi, won 1700 pounds, pressed withdraw and it been sitting in withdrawal for 6 days now! No contact about getting my withdrawal, it’s just sitting there! User name is frazzle1204. I feel like they have scammed me, really could do with getting my money as just after Christmas now that would be useful.

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Dear Team,I made a withdrawal of 502020 Indian rupeesAnd it has been pending with betwayBetway/Supergroup has cheated on me. Requesting help for getting the money back and also compensation for the mental agony and depression caused due to fraudulent activities of Betway.Regards,ChiragUser name : Timujin

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I deposited money to my Betway account and it never updated my balance. I tried to get help from customer service and they keep ignoring me and disconnecting the line. I don’t recommend this app for anyone, it is completely horrible and they will definitely try to get you. 0/10

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disgustedopened an account and deposited thirty pounds and placed an acca to fulfill my obligation for a welcome bonusI then deposited a further 10 pounds and placed a horse bet which won so i withdrew some of my winningsmy acca lost and when I asked where my welcome offer was and as told that as i withdrew some funds i was now not eligible for itSo with drew my remaining winnings and closed my accountas of yet have had no funds returned to me and there is no email contact or phone number for customer supportall directed to live chat which funny enough allways has a queue of over 45 places and after hours of waiting just cuts you offsteer clear punters this company is dreadful with a capital DI have now received a reply that says no payment is due to bonus funds not being refundable.so bad as i this was my own money i played with and won with as no welcome bonus or bonus credits were paid.i has 2 bets all paid for with my own money and withdrew my winnings before closure of the account but have not received a penny.absolutely disgusting i will now go to the gambling commission or equivalent as this firm needs to be reported!!!

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Shocking site, worst I’ve ever been on. Keep getting stuck on chat queue at number 55. Yes 55???? Games glitch and pay absolutely nothing, promotional free spins not received 😡😡

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Won over 2k back on the 6th December and withdrew most of it, leaving some in there to continue betting. Over three weeks later it’s been nothing but trouble. No communication unless i contact them, then constantly giving me the runaround wanting verification documents and ID checks. Sent everything to them multiple times and they still haven’t processed everything and just want you to be patient. Now they’ve locked my account so i cant even log in. This is screaming scam and i will be lodging a formal complaint.Even when you contact them they only have a live chat option and you sit in a queue for hours. Im talking moving up 5-10 places an hour max. What sort of large company has a customer support centre that can only handle 5 customers and hour?Absolute disgrace.

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Computer rigged, I do well on live roulette. Just now went on computer roulette, what a mistake. Took my winnings from live game. Don’t mind losing my fair share but 1 person against a computer, beyond bad luck and probability, common bet 1st and 2nd 12, 12 out of 15 3rd section. More fool me stay away from computer games just like fobt in shops legalized robbery. Don’t believe computer is set to random against 1 player. Expect to lose 35% of spins not 80%. Discusting

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Hello betway,My name is parul and my user ID parulsoneta. I’m from india.I created betway account in September 2023.I deposited amount 530000.Later in October your company stops in my country.Then I received a withdrawl message of Rs 539624.22.After I contact them they said they confiscated my funds due to their terms and conditionI.Pls betway don’t do fraud with people..Also bet365 has returned all my money..Betway is full fraud what I have experienced…

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My last review was bad because of withdrawals but that was my own fault as I put wrong account number hopefully will get money now after I tell them and I have not lost it

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Accumulator insurance bets have not been credited, I have 7 bets that i believe qualify starting from the 26th – 28th December 2023. The chat Assistant bot does not even give me an option that is related to my query nor does it give me the opportunity to speak to a human agent when i am not satisfied or require more help,In all honesty either the Betway Chat is broken, or under staffed to serve its customers properly because i am now tired of complaining about the same thing over and over. The extremely long queues, waiting for 3+ hours in the queue. Not being attended to by the agents after waiting for hours for your turn. I have yet another pending case Reference Number:0002070002050. They only sent 1 email after i wrote a review on this platform, i then sent a reply, then followed by another reply with screenshots to justify my complaint. They have not reached out to me ever since. The only way to get Betway to respond is when i write a review on this Platform. SMH.

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They do not deserve even one star , they steal my money I deposit 2999$c and I won 5600$C And they kept me out , they say my account was locked . My money still inside with the money I won too . They never let me withdraw my money and never give back my money that I deposit too . Don’t trust Betway , please keep away from this . And is the worst customers service ever they make you on chat waiting almost 3 hours or more . Never trust Betway.: Best choice Bet365 .

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I won £100 on winner wonderland tournament for finishing 77th place. I press the popup tat says ‘press here to collect ‘ then it says ‘successful’ guess what ‘NO MONEY’ No contact with anyone for over 10 days. No phone works, only got someone once on live chat. He gave me an email address to send screenshots to that autoresponded to say ‘this email address is no longer monitored ‘ then I got cut of after waiting 5 hours in queue. Last response was on email about five days ago saying they are escalating it. Big joke. Tried every day since and totally ignored.

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This gambling site is as crooked as it gets! Was up 811$ last week and they locked my account and funds disappeared. Their help line is BotsAI which gets you nowhere.Finally got to talk to some one a week later and basically got nowhere. They ask for all sorts of things to ID you and in tbe end tbey will tell you : sorry for the inconvenience! Sorry my ass, you are stealing money and lying about everything! I wish I had read the reviews before signing up! Dont use this sit people they are crooks!Update: Betway responded and asked for specific documents that I will endeavour to provide to them. They confirmed that 745$ are in my old Betway account. I will update once the funds are being deposited in my account. I am hoping that the resolution will be to my satisfaction and I will keep everyone posted. Got to thank Betway support for getting back to me rather quickly!

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Hi guys if you’re looking for an online casino Stay clear of Betway they have been withholding people’s cash and getting away with it.I had an account that I opened just for the promotional newbie stuff,I only had £30 in the account but after nearly 2years and every excuse.we tried multiple times to refund you but your bank won’t accept it lol.Betway are thieves guys . They’re positive reviews need investigation trustpilot the people are not real they’re working for Betway helping steal customers funds once they’re finished my online name is albee3

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Amanda Carolina Nava Elkin 2-0 @ 14/1Amanda Carolina Nava Elkin – Yvonne Bruce Tagoe17/12/2023 08:25(Set Betting)Stake: £1.0074ZQ-UMYC-SBK2-C8H9Est. Sonbern two weeks now and betway stillNot settled this bet and hive me my wiinikhfs and are now refusing to even get in touch or respond to anybmedsages this won they were quick enougg to settle my lising bets avoid at all cost

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I have never signed up for betway yet they keep sending me emails on a daily basis with a random username that I have never heard of. It is impossible to unsubscibe as I have no password & they don’t bother sending a link to even get one! I have tried blocking them, but the emails keep on coming.

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Still waiting for withdrawals that say they been processed 10 days ago worst gambling company in the Uk can’t speak to anyone no one answers emails will be taking this to the gambling commission in 48 hours if I don’t get my money your happy to take my money but won’t give it back jokeU can’t email me as no one has changed my email address like I asked 4 weeks ago

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I deposited £70 on the 10th December and you have took it out my bank account twice I’ve been on live chat numerous of times for hours on end never getting through to anyone. Tried email also rang number cannot get through to anyone shocking customer service absolutely disgusting.

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This is the worst betting site out there it’s not just a saying. They are set up to steal your money. You are able to deposit with a debit/credit card, but you can not withdraw with that same debit card no matter what bank they don’t allow withdraws to debit cards. They are all about taking money . STAYYYY AWAYYY!!!!!

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Again, my free bets have not been settled.. I placed two bets on the 26th December.. Both bets lost by one team.. I was supposed to receive two free bets, but got only one free bet.. Betway is doing this very often now… Trying to reach the agent on live chat, as usual, I never get connected..Username: koushalbetting

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I’m back again after my previous review 3 weeks ago nothing has been done yet, My £2500 haven’t been paid and my account is currently suspended. I don’t mind if my account gets banned but my money needs to be paid. I have now decided to go through the legal process. Betway will try to get you frustrated and eventually give up which in my case will never happen. They always do this silly messages telling you we will get in contact with you is the same old thing send your passport, drivers license and proof of address. Which I have sent over 50 times both in scan and JPEG format nothing has been done. Betway has been sponsored by premier league clubs the biggest scammers and fraud company you will ever come across. Go and bet with Unibet or Skybet this is legit and they are quicker with withdrawal.

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Writing another review as I’m just so annoyed with this whole process. Been using Betway for ages now and never any issues with withdrawals or deposits. Since 23rd of December my withdrawal statuses have stated “approved to be released”. Still no signs of these funds being released. Been waiting on live chat for 3 and a half hours and the chat has been stuck on number 5 for 45 mins. If you’re going to use this company, please have the patience of a saint. Shocking altogether

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Betway is doing everything it can to not pay me out. I submitted my withdrawal on December 4th. They claimed on chat they reached out to me via email requesting documents. They did not. I submitted documents on December 10th after being instructed to send it to document at betway.com. I followed up a week later and they said that it should have been sent to document at betway.ca. I have proof of the conversation where they gave me the wrong email. It’s now December 26th and they have been reviewing my documents for 9 days and still no payout. I waited on chat for 2 hours and after reaching chat they did nothing to help me, while i was asking them questions they ended the chat. I sent an email to manager at betway.com and still no reply. What is going on here? How can you avoid paying out a customer for OVER A MONTH NOW. This is criminal, don’t use Betway, they owe me a 6 thousand dollar withdrawal and are doing NOTHING to pay me out.

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I used more than GBP25 for the week between 16th – 22nd December 2023 which is a requirement by the promotion to be credited GBP10 Freebet. GBP5 was to be credited on Saturday 10am CET, the remainder to be credited Monday 10am CET. I tried contacting the Support on the CHAT, i was the 20th person on the queue, i waited until until it was my turn. They just kept me in the Chat waiting for an agent to talk to me for more than 5 hours now. No one is responding to me. I complained about a similar instance of promotion not being credited and the betway agents not responding when it was my turn a few days back. they ended up crediting me the Bonus. We are back again, i guess there is just no improvement.

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